Swissôtel Al Murooj Dubai 5 stars

Customer review rating (ALL Rating) 4.4/5 1,144 reviews

Swissôtel Al Murooj Dubai - Image 1
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Description

Hotel extras

  • Resort-style relaxation in the heart of Downtown Dubai, opposite Dubai Mall and Burj Khalifa.

  • A vibrant, versatile setting ideal for hosting any business meeting or social event.

  • Wide range of dining options

  • Sauna and massage services are available for relaxation

  • Spa and wellness Center

Our accommodation(s)

Hotel location

Swissôtel Al Murooj Dubai

Al Mustaqbal Steet, Opposite The Dubai Mall, Downtown Dubai
117546 DUBAI
United Arab Emirates

GPS:25.2031987, 55.2777975

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,144 reviews

Customer review rating 5.0/5

Ashutosh M. Business - Confirmed reviews ALL

well located, nice and courteous staff. Mr Sandeep helped a lot and was courteous.

Customer review rating 4.5/5

Sabri S. Solo - Confirmed reviews ALL

I had to extend my stay at hotel due to business matters and during that process Ms. Supriya was extremely helpful. I appreciated her support and friendly approach very much.

Customer review rating 5.0/5

Deane C. Friends - Confirmed reviews ALL

This was our first trip to the UAE and Dubai and this hotel was perfect for us. The location is so close to the Dubai Mall, Dubai Fountain and the Burj Khalifa and this made exploring Dubai easy in the time we had here. The staff we interacted with as well were a real highlight, especially the front of house staff.

Dear Mr. Deane C., It is indeed very heart-warming to receive positive comments such as yours. We have a great team at the hotel and constantly strive to ensure that our guests have the best possible experience and I am so pleased to read that you did. We are all looking forward to welcoming you back at Swissotel Al Murooj Dubai. Best regards, Amro Nagah General Manager

Customer review rating 3.5/5

Craig C. Business - Confirmed reviews ALL

Room was really nice, spacious and much more modern that the lobby. Was a bit disappointed to find the water bottles in my room were already opened from a previous guest and was also woken up by the hotel to open my door for an engineer for a blocked shower, however they had called the wrong room. Other than that, the staff were excellent.

Dear Mr. Craig C., Thank you for sharing your feedback. I’m glad to hear you enjoyed the room and found it spacious and modern, and it’s wonderful to know our team made a positive impression during your stay. I’m truly sorry about the issues you experienced — the opened water bottles and the early wake‑up call for an engineer who was meant for another room. That’s not the level of care we aim to provide, and your comments will be shared with the team to ensure this doesn’t happen again. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a smoother and fully enjoyable stay. Best regards, Amro Nagah General Manager

Customer review rating 5.0/5

Sydney B. Business - Confirmed reviews ALL

This hotel is one of my favorites when travelling anywhere through Dubai. Staff are wonderful and the Hotel with recent upgrades is perfectly located and serves you well.

Dear Mr. Sydney B., It is indeed very heart-warming to receive positive comments such as yours. We have a great team at the hotel and constantly strive to ensure that our guests have the best possible experience and I am so pleased to read that you did. We are all looking forward to welcoming you back at Swissotel Al Murooj Dubai. Best regards, Amro Nagah General Manager

Other web-users rate our hotel

  • 3,170 reviews 9.6/10 Location
  • 3,557 reviews 7.6/10 Room
  • 9,463 reviews 9.6/10 Service
  • 32 reviews 6.9/10 WiFi
  • 1,383 reviews 7/10 Cleanliness
  • 1,072 reviews 8.3/10 Breakfast
  • 343 reviews 9.2/10 Wellness Area

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