Mercure Surabaya Manyar 4 stars

Customer review rating (ALL Rating) 4.8/5 2,022 reviews

Mercure Surabaya Manyar - Image 1
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Description

Hotel extras

  • The hotel offers 90 rooms, from Superior to Deluxe Suite and Executive Suite.

  • All rooms have 50" HD TV, WiFi, in-room fridge, bathroom with rainshower, safe deposit box.

  • Train station is 10 mins drive from the hotel and 5 mins drive to hospital.

  • Located close to business district, shopping centre, exhibition hall and universities

Our accommodation(s)

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Hotel location

Mercure Surabaya Manyar

JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur
60116 SURABAYA
Indonesia

GPS:-7.28009, 112.76594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

Paparisa Restaurant

Chic and stylish restaurant with an elegant monochrome ambience to embark on a cultural gastronomic journey with the authenticity of Indonesian local food and cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,022 reviews

Customer review rating 5.0/5

Vincent W. Families - Confirmed reviews ALL

Very good experience with family

Dear Mr. VINCENT W., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Customer review rating 2.5/5

Raymond H. Business - Confirmed reviews ALL

Friendly staff, clean room but no soap at washbasin ..it is very inconvenient.. Air-con does not seem to work well

Dear Mr. RAYMOND H., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I am sorry that your experience did not meet your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Customer review rating 5.0/5

Jefri A. W. Solo - Confirmed reviews ALL

Got upgraded to Executive Suite and its one of the best Mercure i stayed yet (other than Mercure Shaw Parade in KL).

Dear Mr. JEFRI A. W., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi W. General Manager

Customer review rating 4.5/5

Dahri Families - Confirmed reviews ALL

The bed was very comfy, high quality.

Dear Mr. DAHRI, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Customer review rating 4.5/5

Reza M. Families - Confirmed reviews ALL

Surprisingly the room is very spacious. And it's family friendly. I think I'm gonna stay in here again for my next trip to Surabaya.

Dear Mr. REZA M., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Other web-users rate our hotel

  • 254 reviews 5.8/10 Location
  • 420 reviews 7.6/10 Room
  • 335 reviews 8.7/10 Service
  • 13 reviews 6.3/10 WiFi
  • 208 reviews 8.1/10 Cleanliness
  • 160 reviews 6.9/10 Food
  • 144 reviews 6.2/10 Comfort
  • 138 reviews 5.7/10 Amenities

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