Mercure Surabaya Manyar 4 stars

Name: Mercure Surabaya Manyar - ALL
Address: JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur, SURABAYA, 60116, ID
Telephone: +62315967400
Rating: 4.8

Customer review rating (ALL Rating) 4.8/5 2,287 reviews

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JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur, 60116 SURABAYA, Indonesia

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Mercure Surabaya Manyar

Hotel for travellers looking for local and authentic experiences

Mercure Surabaya Manyar is a contemporary hotel strategically located close to business districts, financial hubs, exhibition centre, shopping centre, universities and famous culinary spots. It is only 35 mins by car from Juanda International Airport and 30 mins from renowed Suramadu Bridge. The hotel offers 90 rooms and suites from Superior rooms to duplex Executive Suites, an All Day Dining restaurant, lobby bar, board room and gym room.

Welcome to Mercure Surabaya Manyar. Located in Jalan Manyar Kertoarjo, our hotel is the right place for you to explore Surabaya City and business trip.

Toat Edi Wijaya, Hotel Management

Hotel extras

The hotel offers 90 rooms, from Superior to Deluxe Suite and Executive Suite.
All rooms have 50" HD TV, WiFi, in-room fridge, bathroom with rainshower, safe deposit box.
Train station is 10 mins drive from the hotel and 5 mins drive to hospital.
Located close to business district, shopping centre, exhibition hall and universities

Our accommodation(s)

Room

Superior room with 1 queen size bed, City side

4 pers. max
19 m² / 204 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

See availabilities

Room

Premium Superior Room with 1 queen size bed, City side

4 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior room with 2 single beds

2 pers. max
21 m² / 226 sq ft

Bedding 2 x Single bed(s)
Views: City View
Accessible room

See availabilities

Room

Deluxe Room with Quensize bed, City side

4 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

See availabilities

Room

Deluxe Room with Twin bed, City side

4 pers. max
26 m² / 279 sq ft

Bedding 2 x Twin bed(s)
Views: City View
Accessible room

See availabilities

Suite

Deluxe Suite with sofa and dining table, queensize bed, non smoking.

4 pers. max
43 m² / 462 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

See availabilities

Suite

Executive Suite with sofa and dining table, duplex suite, queen bed, non smoking.

4 pers. max
46 m² / 495 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Room

Superior room with 1 queen size bed, City side

4 pers. max
19 m² / 204 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

See availabilities

Room

Premium Superior Room with 1 queen size bed, City side

4 pers. max
21 m² / 226 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior room with 2 single beds

2 pers. max
21 m² / 226 sq ft

Bedding 2 x Single bed(s)
Views: City View
Accessible room

See availabilities

Room

Deluxe Room with Quensize bed, City side

4 pers. max
26 m² / 279 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

See availabilities

Room

Deluxe Room with Twin bed, City side

4 pers. max
26 m² / 279 sq ft

Bedding 2 x Twin bed(s)
Views: City View
Accessible room

See availabilities

Suite

Deluxe Suite with sofa and dining table, queensize bed, non smoking.

4 pers. max
43 m² / 462 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

See availabilities

Suite

Executive Suite with sofa and dining table, duplex suite, queen bed, non smoking.

4 pers. max
46 m² / 495 sq ft

Bedding 1 x Queen size bed(s)
Accessible room

See availabilities

Hotel location

Mercure Surabaya Manyar

JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur
60116 SURABAYA
Indonesia

GPS:-7.28009, 112.76594

+62 31 5967400

+62 31 5967724

Railway station
Highway exit
Ferries

GUBENG

Railway station

Access: 3 km / 1.86 mi 38 min walk / 9 min drive

PELABUHAN TJ PERAK

Ferries

Access: 10 km / 6.21 mi 2 hrs walk / 28 min drive

RUNGKUT

Highway exit

Access: 10 km / 6.21 mi 1 hrs 50 min walk / 18 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Meeting rooms
Room service

Paparisa Restaurant

Chic and stylish restaurant with an elegant monochrome ambience to embark on a cultural gastronomic journey with the authenticity of Indonesian local food and cuisine.

Meetings & Events

Number of Meeting Room: 1
Surface of the largest room: 20 m² / 215.278 sq ft
Maximum seats capacity: 10
Maximum capacity for banquets: 0

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.8/5 2,287 reviews

Eko D. S. Families - 6/15/2026 Confirmed reviews ALL

Dear Mr. EKO D. S., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I am sorry that your experience did not meet your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Dongwook L. Business - 6/14/2026 Confirmed reviews ALL

Dear Mr. DONGWOOK L., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Parada D. P. Families - 6/8/2026 Confirmed reviews ALL

Dear Mr. PARADA D. P., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Afendi .. Couples - 6/2/2026 Confirmed reviews ALL

We had a great stay at the Mercure Manyar. The room was modern, clean, and comfortable, and the staff were friendly and welcoming. Overall, we were very happy with our stay at this property. The only downside was the bathroom, the floor material in the bathroom is the same as the shower area, and it becomes very slippery when wet. My partner and I both nearly slipped while showering. It would be great if this could be improved for guest safety. I would also like to add that the towels looked old and were noticeably yellow, which made them appear less clean. Luckily, we had brought our own towels for the trip, so it did not affect our stay too much.

Dear Mr. Afendi, We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I am sorry that your experience did not meet your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Syamil Z. Solo - 6/1/2026 Confirmed reviews ALL

Dear Mr. SYAMIL Z., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edi Wijaya General Manager

Web-users rating

Other web-users rate our hotel

225 reviews 6.7/10 Location
419 reviews 8.1/10 Room
310 reviews 8.7/10 Service
9 reviews 4.9/10 WiFi
215 reviews 8.2/10 Cleanliness
167 reviews 6.6/10 Food
138 reviews 6.6/10 Amenities
117 reviews 6.5/10 Breakfast

33 reviews 6.8/10 Location
72 reviews 7.6/10 Room
54 reviews 8.8/10 Service
38 reviews 5.7/10 Food
33 reviews 8.2/10 Cleanliness
24 reviews 6.8/10 Amenities
19 reviews 6.1/10 Breakfast

49 reviews 5.8/10 Location
75 reviews 8.1/10 Room
47 reviews 8.8/10 Service
39 reviews 8.2/10 Cleanliness
30 reviews 6.3/10 Amenities
29 reviews 6.9/10 Food
24 reviews 6.5/10 Breakfast

26 reviews 6.2/10 Location
43 reviews 7.8/10 Room
32 reviews 8.2/10 Service
31 reviews 8.3/10 Cleanliness
16 reviews 6.7/10 Amenities
15 reviews 6.4/10 Food
13 reviews 8.3/10 Vibe
12 reviews 6.2/10 Breakfast

10 reviews 7.2/10 Location
24 reviews 7.9/10 Room
20 reviews 8.8/10 Service
10 reviews 8.2/10 Cleanliness
7 reviews 7.1/10 Comfort
5 reviews 6.9/10 Food
5 reviews 6.6/10 Breakfast
5 reviews 6.1/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Mercure Surabaya Manyar, check-in is from 02:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Surabaya Manyar regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.