Mercure Surabaya Manyar

Customer review rating (ALL Rating) 4.7/5 1,034 reviews

Mercure Surabaya Manyar - Image 1
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Description

Hotel extras

  • The hotel offers 90 rooms, from Superior to Deluxe Suite and Executive Suite.

  • All rooms have 50" HD TV, WiFi, in-room fridge, bathroom with rainshower, safe deposit box.

  • Train station is 10 mins drive from the hotel and 5 mins drive to hospital.

  • Located close to business district, shopping centre, exhibition hall and universities

Our accommodation(s)

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Hotel location

Mercure Surabaya Manyar

JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur
60116 SURABAYA
Indonesia

GPS:-7.28009, 112.76594

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • Room service

Paparisa Restaurant

Chic and stylish restaurant with an elegant monochrome ambience to embark on a cultural gastronomic journey with the authenticity of Indonesian local food and cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,034 reviews

Nice hotel

Customer review rating 4.0/5

Local T. Couples - Confirmed reviews ALL

The hotel is nice and clean although during my stay the front parking lot was reconstructed. The AC in my room did not work properly to cool the room.

Dear Mr. ARIF B., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I am sorry that your experience did not meet your expectations. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager

good stay

Customer review rating 4.5/5

Rosa L. Business - Confirmed reviews ALL

nice and clean

Dear Mrs. ROSA L., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager

Good Stay

Customer review rating 4.0/5

Cindy A. Business - Confirmed reviews ALL

Very fast response staffs and we had a nice stay even in short moments

Dear Mrs. CINDY A., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager

good stay and good service

Customer review rating 4.5/5

Afg Business - Confirmed reviews ALL

Overall our stay was great, we stayed there several times, you always take care of us, thank you. Thank you for remembering my face and name. Keep up the good work, see you soon

Dear Mrs. AMELIA F., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager

Good location

Customer review rating 4.5/5

Weng K. M. Business - Confirmed reviews ALL

Convenience to food and banking. Near tollway to airport.

Dear Mr. WENG K. M., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Toat Edy Wijaya General Manager

Other web-users rate our hotel

  • 209 reviews 6.4/10 Location
  • 364 reviews 7.5/10 Room
  • 383 reviews 9/10 Service
  • 13 reviews 5.8/10 WiFi
  • 226 reviews 8.4/10 Cleanliness
  • 131 reviews 6.9/10 Food
  • 116 reviews 6.1/10 Comfort
  • 104 reviews 6/10 Breakfast

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