Mercure Surabaya Manyar

Customer review rating (ALL Rating) 4.3/5 203 reviews

Hotel extras

  • The hotel offers 90 rooms, from Superior to Deluxe Suite and Executive Suite.

  • All rooms have 50" HD TV, WiFi, in-room fridge, bathroom with rainshower, safe deposit box.

  • Train station is 10 mins drive from the hotel and 5 mins drive to hospital.

  • Located close to business district, shopping centre, exhibition hall and universities

ALLSAFE approved hotel

Our accommodation(s)

Modern and Retro Contemporary designed room, featuring queen-size bed with city view, 50 inch smart Ultra HD TV, bathroom with rainshower, complimentary Wi Fi, safe deposit box. Smoking and Non smoking rooms are available. Lavish designed and spacious room, city side with best view and fully soundproofed, featuring queen-size bed, cozy sofas, dining table, working desk, 50 inch smart Ultra HD TV, bathroom with rainshower. Only non smoking rooms are available.

Hotel location

Mercure Surabaya Manyar

JL Manyar Kertoarjo No 44, Mulyorejo, Jawa Timur
60116 SURABAYA
Indonesia

GPS:-7.28009, 112.76594

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Meeting rooms

Paparisa Restaurant

Chic and stylish restaurant with an elegant monochrome ambience to embark on a cultural gastronomic journey with the authenticity of Indonesian local food and cuisine.

Take advantage of our Flight + Hotel offers

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  203 reviews

Friendly staff, Good location

Customer review rating 4.5/5

Jessica S. Friends - Confirmed reviews ALL

Hotel location near to downtown, room was great, the most memorable was the staff hospitality.

Dear JESSICA S., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Huftt standart

Customer review rating 1.5/5

Orfio N. W. Families - Confirmed reviews ALL

Dirty glass at the room, the set up of the room messy, bfast menu not variety, the taste of the foods so standart, the amenities at the room not completed we've to ask for that -.- , all the staff not really showing the hospitality i think you've to train more especially you FO, FBS, and HK staff. 1 night stay, i just got the hospitality with cheerful smile and talkative from 1 waiter but i forgot his name, maybe you can double check and give him appreciation that the only waiter incharge for bfast on sunday (yesterday).

Good view

Customer review rating 4.0/5

D. A. Couples - Confirmed reviews ALL

Good acomodation

Dear Ibu D. A., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager Mercure Surabaya Manyar

Good stay

Customer review rating 4.0/5

Amelia F. Business - Confirmed reviews ALL

All staff are friendly and good in taking care of us. As a regular guest, they are paying attention to personal detail n requests. Thank you But please pay attention also to your rooms, do not forget to vacuum daily, thank you

Good Stay

Customer review rating 5.0/5

Han S. Families - Confirmed reviews ALL

Service beyond expectation

Dear Mr HANNY S., We very much appreciate your comments regarding your stay at the Mercure Surabaya Manyar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager Mercure Surabaya Manyar

Other web-users rate our hotel

  • 64 reviews 5.7/10 Location
  • 165 reviews 7.9/10 Room
  • 164 reviews 9.4/10 Service
  • 107 reviews 8.3/10 Cleanliness
  • 74 reviews 5.8/10 Food
  • 55 reviews 9.7/10 Vibe
  • 48 reviews 4.9/10 Breakfast
  • 46 reviews 6/10 Comfort

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