ibis Surabaya City Center 3 stars

Customer review rating (ALL Rating) 4.5/5 467 reviews

ibis Surabaya City Center - Image 1
ibis Surabaya City Center - Image 2
ibis Surabaya City Center - Image 3
ibis Surabaya City Center - Image 4

Description

Hotel extras

  • 24h free WiFi

  • 24h Room Service

  • Located in main business area with access to public transport between the hotel and airport.

  • CCTV Cameras in all corridors

  • Free parking

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

ibis Surabaya City Center

Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96
60271 SURABAYA
Indonesia

GPS:-7.269722, 112.741361

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

TASTE RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, everyday open at least 10:30 a.m. to 10:00 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  467 reviews

TripAdvisor Rating  4.5/5  1,089 reviews

Certificate of excellence 2024

Good staff

TripAdvisor rating 5.0/5

Trip36583522045 TripAdvisor review

Thank you for helping for the Ibis Surabaya City Center staff. Really helpful, friendly and so cheerful. I was arrived at about 10 am so early but thats fine i need to wait. Grateful Ms. Melinda help me to find out my room earlier before 2 pm and i need to keep my luggage first in concierge.

Good service

TripAdvisor rating 5.0/5

ELFIRA R TripAdvisor review

Ibis is one of masterpiece ! Love the ambience and the staff was incredible nice.. I was going to other city and need to transit in surabaya so i choose ibis surabaya city center because located in the center of city. Thank you for Ms. Melinda, keep it up

Dear Elfira R, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Melinda . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Keep Healthy Sincerely, Ngurah Sedana General Manager

GOOD STAY & GOOD RATE

Customer review rating 4.5/5

Suwondo T. Friends - Confirmed reviews ALL

Its always feeling well when stay at Ibis Surabaya city centre, where the location are in down town area, good service, good rate & surely feeling at home

Dear Suwondo T. We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

Awesome night

Customer review rating 4.5/5

Fariz S. B. A. Friends - Confirmed reviews ALL

Great hotel. Nice and pleasant. Friendly and helpful staffs. Delicious breakfast. Got a cake in my room as a complimentary due of myself as a Accor member. I was so flattered and honoured. Definitely will stay with you again. Thank you so much.

Dear Fariz Sakina A., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

Very comfortable room

Customer review rating 5.0/5

Emmanuella Business - Confirmed reviews ALL

I never dissapoint with Accor, the room really nice and comfortable. I tried to order the room service, its really nice. All the staff is friendly.

Dear Emmanuella, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 357 reviews 9.3/10 Location
  • 801 reviews 7.3/10 Room
  • 848 reviews 9.2/10 Service
  • 29 reviews 8.6/10 WiFi
  • 597 reviews 8.8/10 Food
  • 462 reviews 7.8/10 Cleanliness
  • 289 reviews 8.3/10 Breakfast
  • 6 reviews 0/10 Bar

Powered by Trustyou

Our other establishments nearby

All our hotels in Surabaya