ibis Surabaya City Center 3 stars

Name: ibis Surabaya City Center - ALL
Address: Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96, SURABAYA, 60271, ID
Telephone: +62315358885
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 379 reviews

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Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96, 60271 SURABAYA, Indonesia

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ibis Surabaya City Center

Vibrant economy hotel, open to everyone

Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedd ing, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.

Surabaya is well known as the city of heroes. Many historical buildings and monumens in Surabaya as well as religious tourist destination. The City also well known as the center of business and trading, The center of culinary for traveler ibis Surabaya City Center is a perfect hotel just 0 kilometers from city center of Surabaya. 3 kilometres away from a rail way station, walking distance to the largest shopping mall. Historical area and Building has only a few kilometers away.

ibis Surabaya City Center located in the heart of Surabaya City. In prime business area Basuki Rahmat and only walking distance to Major shopping center in Surabaya.

Hotel extras

24h free WiFi
24h Room Service
Located in main business area with access to public transport between the hotel and airport.
CCTV Cameras in all corridors
Free parking

Our accommodation(s)

Room

Standard room with 1 Double Bed.

3 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

From NaN IDR NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard 2 Single beds

3 pers. max
17 m² / 182 sq ft

Bedding 2 x Twin bed(s)
Views: City View

From NaN IDR NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

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Hotel location

ibis Surabaya City Center

Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96
60271 SURABAYA
Indonesia

GPS:-7.269722, 112.741361

+62 31 5358885

+62 31 5358880

PASAR TURI STATION

Railway station

Access: 3 km / 1.86 mi 20 min walk / 10 min drive

PASAR TURI STATION

Railway station

Access: 3 km / 1.86 mi 20 min walk / 10 min drive

MONKASEL

Tourist attraction

Access: 1.5 km / 0.93 mi 5 min drive

TUGU PAHLAWAN

Historic monument

Access: 2 km / 1.24 mi 20 min walk / 7 min drive

DARMO GOLF COURSE

Golf course

Access: 8 km / 4.97 mi 25 min drive

MUSEUM SURABAYA

Art and Culture

TUNJUNGAN PLAZA

Shopping centre/mall

Access: 500 m / 0.31 mi 10 min walk / 2 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

TASTE RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, everyday open at least 10:30 a.m. to 10:00 p.m.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 199 m² / 2142.016 sq ft
Maximum seats capacity: 220
Maximum capacity for banquets: 108

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 379 reviews

TripAdvisor Rating 4.6/5 1,469 reviews

Very Recommended

Nindy Z 12/27/2025 TripAdvisor review

Already stayed in many ibis hotels across indonesia and always giving their best. Personally always fulfilling my expectations

Dear nindyz2021, Thank you very much for your wonderful review and for recommending ibis. We are truly delighted to know that your experiences across ibis hotels in Indonesia have consistently met your expectations. It is especially rewarding for our team to hear that we continue to deliver our best service and maintain the quality you trust. Your kind words motivate us to keep providing memorable stays for all our guests. We look forward to welcoming you again at ibis Surabaya and at other ibis hotels in the future. Warm regards, Ngurah Sedana General Manager

Danny F. Business - 12/23/2025 Confirmed reviews ALL

great location in central of city near tunjungan plaza

Dear Bapak Danny F., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

Chandra A. Families - 12/18/2025 Confirmed reviews ALL

Location is near city center. Bath towels were not soft and the color was a bit brownnish, not fresh white at all. Used slippers, not new.

Dear Bapak Chandra A., Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your comments, as they help us improve our services. We are pleased to hear that you found our location convenient and close to the city center. However, we sincerely apologize for the inconvenience you experienced with the bath towels and slippers provided in your room. This is not the standard we strive to maintain. Your remarks regarding the condition and presentation of these items have been shared with our housekeeping team for immediate review and corrective action. Please accept our sincere apologies for any discomfort this may have caused during your stay. We hope you will allow us the opportunity to welcome you back in the future and provide you with an improved experience that better reflects our service standards. Kind regards, Ngurah Sedana General Manager

Andru P. H. Business - 12/17/2025 Confirmed reviews ALL

just OK

Dear Andru P. H., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

Haidar M. .. Solo - 12/2/2025 Confirmed reviews ALL

a warms welcome from the front office named Fara, the room is spacious and clean. The hotel location also great.

Dear Haidar M. .., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Fara. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

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Web-users rating

Other web-users rate our hotel

358 reviews 9.3/10 Location
613 reviews 6.9/10 Room
631 reviews 9.4/10 Service
20 reviews 7.6/10 WiFi
352 reviews 7.4/10 Cleanliness
344 reviews 8.4/10 Food
170 reviews 7.7/10 Breakfast

47 reviews 9.3/10 Location
75 reviews 6.6/10 Room
56 reviews 9.2/10 Service
40 reviews 7.1/10 Cleanliness
20 reviews 7.7/10 Breakfast

39 reviews 9.4/10 Location
59 reviews 6.9/10 Room
46 reviews 9.3/10 Service
33 reviews 7.9/10 Cleanliness
20 reviews 9.3/10 Value
18 reviews 4.4/10 Comfort
11 reviews 7.6/10 Breakfast

30 reviews 9.4/10 Location
54 reviews 6.9/10 Room
41 reviews 9.6/10 Service
34 reviews 7.9/10 Cleanliness
21 reviews 8.4/10 Food
19 reviews 7.8/10 Breakfast
17 reviews 3.7/10 Comfort

27 reviews 9.4/10 Location
36 reviews 6.8/10 Room
43 reviews 9.3/10 Service
5 reviews 6.4/10 WiFi
22 reviews 7.6/10 Cleanliness
14 reviews 7.9/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.