Name: ibis Surabaya City Center
Address: SURABAYA, 60271, INDONESIA
Telephone: (+62)31/5358885

ibis Surabaya City Center 3 stars

Customer review rating (ALL Rating) 4.4/5 403 reviews

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Description

ibis Surabaya City Center

Vibrant economy hotel, open to everyone

Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedd ing, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.

Surabaya is well known as the city of heroes. Many historical buildings and monumens in Surabaya as well as religious tourist destination. The City also well known as the center of business and trading, The center of culinary for traveler ibis Surabaya City Center is a perfect hotel just 0 kilometers from city center of Surabaya. 3 kilometres away from a rail way station, walking distance to the largest shopping mall. Historical area and Building has only a few kilometers away.

ibis Surabaya City Center located in the heart of Surabaya City. In prime business area Basuki Rahmat and only walking distance to Major shopping center in Surabaya.

Hotel extras

24h free WiFi
24h Room Service
Located in main business area with access to public transport between the hotel and airport.
CCTV Cameras in all corridors
Free parking

ALLSAFE approved hotel

Hotel location

ibis Surabaya City Center

Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96
60271 SURABAYA
Indonesia

GPS:-7.269722, 112.741361

Telephone +62 31 5358885

+62 31 5358880

PASAR TURI STATION

Railway station

3 km / 1.86 mi 20 min walk / 10 min drive

PASAR TURI STATION

Railway station

3 km / 1.86 mi 20 min walk / 10 min drive

SUB

Int. airport 1 - IATA code

20 km / 12.43 mi 45 min drive

JUANDA INTL AIRPORT

Int. airport 1 - full name

20 km / 12.43 mi 45 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

In summary

On site

Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

TASTE RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.

Our accommodation(s)

The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.

Room

Standard room with 1 Double Bed.

Accessible room

Max. number of persons: 3
Area: From 17 m² / 182 sq ft
Views: City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Room

Standard 2 Single beds

Accessible room

Max. number of persons: 3
Area: From 17 m² / 182 sq ft
Views: City View

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Business Desk(...)

Our guest reviews

Good Stay

Enw Solo - 9/19/2022 Confirmed reviews ALL

Good stay, good value for money. Good location in Surabaya City Center

Dear EGA NUGRAHA WIDJAJA .., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Keep Healthy Sincerely, Ngurah Sedana General Manager

Nice location, clean room and good breakfast menu

Agung S. Solo - 9/16/2022 Confirmed reviews ALL

It's not my first stay but always back and back again stay in Ibis Surabaya Centre

Dear DHARMAWAN ADIWIJAYA KAM .., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Keep Healthy Sincerely, Ngurah Sedana General Manager

Only the location is good

Wim Business - 9/14/2022 Confirmed reviews ALL

Vert2 bad breakfast and very noisy at night

Dear Mr Van Rooijen , Warmest greeting from ibis Surabaya City Center Thank you for your time to telling us your experiences during your stayed. Unfortunately, your experiences was not reflecting our quality of services, please kindly accept our sincere apologies. We have investigated noises sound was coming from public announcement that was announced at traffic light in front of our hotel, ensure that the sound has been reduced. we have passed your breakfast feedback, we will evaluate our menus and services. Once again, thank you for your time and we wish you give us chance to welcoming you back in the near future. Stay Safe and keep Healthy. Regards Ngurah Sedana General Manager

The room is good, the service is fair

Anonymous Business - 9/13/2022 Confirmed reviews ALL

The experience is good. The room was clean and comfy. The staff was not communicating. I forgot that I purchased a non-breakfast room. But, the staff did not tell me about it and end up with I paid the extra fee

Dear Y SARUMAHA .., Thank you for taking the time to tell us about your experience at the ibis Surabaya City Center. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Stay Safe & Keep Healthy Sincerely, Ngurah Sedana General Manager

Nice Experience

Tio Couples - 9/13/2022 Confirmed reviews ALL

Overall satisfied, the rooms are clean and tidy, the employees are also friendly.

Dear Tio, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Keep Healthy Sincerely, Ngurah Sedana General Manager

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Web-users rating

Other web-users rate our hotel

163 reviews 9.4/10 Location
318 reviews 7.5/10 Room
346 reviews 8.9/10 Service
12 reviews 2.6/10 WiFi
196 reviews 9/10 Cleanliness
113 reviews 8.1/10 Food
72 reviews 7.2/10 Breakfast

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