ibis Surabaya City Center 3 stars

Customer review rating (ALL Rating) 4.4/5 471 reviews

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Description

Hotel extras

  • 24h free WiFi

  • 24h Room Service

  • Located in main business area with access to public transport between the hotel and airport.

  • CCTV Cameras in all corridors

  • Free parking

Our accommodation(s)

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Hotel location

ibis Surabaya City Center

Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96
60271 SURABAYA
Indonesia

GPS:-7.269722, 112.741361

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

TASTE RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, everyday open at least 10:30 a.m. to 10:00 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  471 reviews

TripAdvisor Rating  4.5/5  1,034 reviews

Certificate of excellence 2024

Good service

TripAdvisor rating 5.0/5

Desi D TripAdvisor review

Thank you for ibis.. amazing service with amazing hotel. I love the hotel with good ambience and i have been stay here fo a few times. I have meeting event in bank jatim so i decided to stay here instead really close but the hotel really good. Thanks to Melinda

stay at ibis surabaya city

TripAdvisor rating 5.0/5

nurul u TripAdvisor review

the staffs really nice and helpful, very recommended to stay here…………………………………………………….,,.,,,,,,,,………………….,,,,,,,,,,,,,,,,,,,,,,,,………………………………..,,….,,,,,………………………………………………………….,..,,,,,,,,.,,,,,,,,,,,,,,,,,,,……..

Good service

TripAdvisor rating 5.0/5

Ryani R TripAdvisor review

Ibis surabaya city center is the best hotel in surabaya, friendlu service, easiest check in process and i have got the best room based on my preferences which high floor, close to my other room and city view. I am glad to meet ms Melinda in front desk

Dear Ryani R, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Melinda . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Keep Healthy Sincerely, Ngurah Sedana General Manager

Simply Good Stay

Customer review rating 4.5/5

F. A. Business - Confirmed reviews ALL

Stay for two nigths here for business purposes, while in this stay we just take the room only option. The room it self is good, all equipment are in good condition. The staff also friendly and fast enough in check in and check out services. So this hotel in our opinion is a very good choice if you go on a business trip.

Dear Freddy A. S., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

good stay and well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

the location is very good in the center of the city. Plenty of food around the area.

Dear Danny F., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

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Other web-users rate our hotel

  • 363 reviews 9.3/10 Location
  • 784 reviews 7.2/10 Room
  • 849 reviews 9.1/10 Service
  • 23 reviews 8.8/10 WiFi
  • 576 reviews 8.8/10 Food
  • 452 reviews 7.7/10 Cleanliness
  • 289 reviews 8.1/10 Breakfast
  • 5 reviews 1.2/10 Wellness Area

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