ibis Surabaya City Center 3 stars

Customer review rating (ALL Rating) 4.6/5 454 reviews

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Description

Hotel extras

  • 24h free WiFi

  • 24h Room Service

  • Located in main business area with access to public transport between the hotel and airport.

  • CCTV Cameras in all corridors

  • Free parking

Our accommodation(s)

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Hotel location

ibis Surabaya City Center

Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96
60271 SURABAYA
Indonesia

GPS:-7.269722, 112.741361

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

TASTE RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, everyday open at least 10:30 a.m. to 10:00 p.m.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  454 reviews

TripAdvisor Rating  4.5/5  1,208 reviews

Certificate of excellence 2024

good stay

TripAdvisor rating 5.0/5

Tour40514229975 TripAdvisor review

Thank you for best experience i can stay in ibis surabaya city center. really wonderfull stay with friendly staff here and good ambience. the room looks homie remind me with my own home haha. thank you so much for Melinda in front office really nice

Dear Tour40514229975, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Melinda. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

Well located

Customer review rating 4.5/5

S. S. Business - Confirmed reviews ALL

I booked this hotel since the location is strategic with affordable price.

Dear Bapak Sumarsono S., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

One of the best hotel in Surabaya

TripAdvisor rating 5.0/5

hanasution TripAdvisor review

One of the best hotels in Surabaya. It is not that expensive and the hotel rooms are good for the price. Strategic location and the most important thing is their excellent service and the staffs are very humble especially Ms. Melinda. keep it up.

Dear hanasution, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Melinda. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

Great stay

Customer review rating 4.5/5

Rifai K. Business - Confirmed reviews ALL

Book for stay on the same day, receptionist was so helpful in making my early check in quickly.

Dear Bapak Rifai K., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

Hotel nyaman di lokasi strategis

TripAdvisor rating 5.0/5

Trail41899362129 TripAdvisor review

Hotel bersih dan strategis. Kamarnya cukup luas dan nyaman. Pelayanannya top notch! Semua staff ramah dan menyenangkan. Overall, a very nice stay, will be staying again in the future. A very special thanks for Ms. Melinda who was very helpful during my stay. Hats up!

Trail41899362129 yang terhormat, Warmest Greeting from ibis Surabaya City Center... Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Surabaya City Center. Sangat menyenangkan bagi kami untuk menerima ulasan positif. Kami akan memberitahukan komentar Anda kepada tim kami, khususnya Melinda. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Stay Safe & Keep Healthy Hormat kami, Ngurah Sedana General Manager

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Other web-users rate our hotel

  • 390 reviews 9.3/10 Location
  • 801 reviews 6.8/10 Room
  • 814 reviews 9.2/10 Service
  • 29 reviews 8.3/10 WiFi
  • 593 reviews 8.6/10 Food
  • 458 reviews 7.1/10 Cleanliness
  • 285 reviews 8.2/10 Breakfast
  • 7 reviews 2/10 Wellness Area

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