ibis Surabaya City Center 3 stars

Name: ibis Surabaya City Center - ALL
Address: Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96, SURABAYA, 60271, ID
Telephone: +62315358885
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 453 reviews

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Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96, 60271 SURABAYA, Indonesia

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ibis Surabaya City Center

Vibrant economy hotel, open to everyone

Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedd ing, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.

Surabaya is well known as the city of heroes. Many historical buildings and monumens in Surabaya as well as religious tourist destination. The City also well known as the center of business and trading, The center of culinary for traveler ibis Surabaya City Center is a perfect hotel just 0 kilometers from city center of Surabaya. 3 kilometres away from a rail way station, walking distance to the largest shopping mall. Historical area and Building has only a few kilometers away.

ibis Surabaya City Center located in the heart of Surabaya City. In prime business area Basuki Rahmat and only walking distance to Major shopping center in Surabaya.

Hotel extras

24h free WiFi
24h Room Service
Located in main business area with access to public transport between the hotel and airport.
CCTV Cameras in all corridors
Free parking

Our accommodation(s)

Room

Standard room with 1 Double Bed.

3 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

From NaN IDR NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard 2 Single beds

3 pers. max
17 m² / 182 sq ft

Bedding 2 x Twin bed(s)
Views: City View

From NaN IDR NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

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Hotel location

ibis Surabaya City Center

Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96
60271 SURABAYA
Indonesia

GPS:-7.269722, 112.741361

+62 31 5358885

+62 31 5358880

PASAR TURI STATION

Railway station

Access: 3 km / 1.86 mi 20 min walk / 10 min drive

PASAR TURI STATION

Railway station

Access: 3 km / 1.86 mi 20 min walk / 10 min drive

MONKASEL

Tourist attraction

Access: 1.5 km / 0.93 mi 5 min drive

TUGU PAHLAWAN

Historic monument

Access: 2 km / 1.24 mi 20 min walk / 7 min drive

DARMO GOLF COURSE

Golf course

Access: 8 km / 4.97 mi 25 min drive

MUSEUM SURABAYA

Art and Culture

TUNJUNGAN PLAZA

Shopping centre/mall

Access: 500 m / 0.31 mi 10 min walk / 2 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

TASTE RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, everyday open at least 10:30 a.m. to 10:00 p.m.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 199 m² / 2142.016 sq ft
Maximum seats capacity: 220
Maximum capacity for banquets: 108

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 453 reviews

TripAdvisor Rating 4.5/5 1,211 reviews

Best of the best hotel in surabaya city

Tantie A. Families - 12/16/2024 Confirmed reviews ALL

Best hospitality, best location, best of the best, i always be back when i go to surabaya

short stay at Surabaya but very meaningful

jessicasG8828DE 12/10/2024 TripAdvisor review

good stay at Ibis Surabaya and very seamless stay. check in process was very smooth and assisted by Bu Melinda. She also made sure my room is ready on time and calls my room whether i need anything else to assist during my stay. the room is small (Ibis standard) by sufficient because i was only in Surabaya for biz trip hence doesnt stay much in the hotel during the day. didnt try the breakfast because i was up early and need to attend meeting. overall, very good stay and friendly staff of Ibu Melinda made my day wonderful. definitely will stay again.

Dear jessicasG8828DE, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Melinda . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

Review

Atika R 12/9/2024 TripAdvisor review

When i am going to surabaya i always love to stay at ibis surabaya city center because of the location , the service was great and the food was amazing , hopefully they can keep up the service also the hospitality, today i was served by sovia she assist me so much come to my table and asking about the service and the food it self , 2 thumbs up for their services ..

Dear 417atikar, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Sovia . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

Very bad

Dindond Business - 12/6/2024 Confirmed reviews ALL

Very disappointing service

Dear Ibu Endah Dini D. Warmest Greeting from ibis Surabaya City Center. We've read your review and we are sincerely sorry that you have encountered an unpleasant experience while staying with us. We take this matter very seriously and have taken measures along with the hotel management to improve our service. More importantly, you are a guest of ours and we are humbled by your constructive feedback which are a good reminder that we should continuously scrutiny every detailed aspect. We have credited 1000 points to your member account as compensation for any inconvenience caused during stay with us. We hope this will not refrain you from staying with us in the future and we will try our best to prevent anything like this from happening again. Stay Safe & Keep Healthy Kind Regards, Dodos Prasetyo Assistant Room Division Manager

Happy customer!

Azimkarim94 12/4/2024 TripAdvisor review

The hotel is good, breakfast is good. I dont have any issues with the services. It is in the middle of city center. You can walk to Tunjungan Mall. There is an indomart downstair, maybe 1 min walk. You can get all the neccesities. Sovia was nice to greet us during the breakfast. Thank you Ibis!!

Dear Azimkarim94, We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Sovia. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

410 reviews 9.2/10 Location
803 reviews 7.1/10 Room
807 reviews 9.2/10 Service
30 reviews 8.3/10 WiFi
573 reviews 8.7/10 Food
464 reviews 7.5/10 Cleanliness
282 reviews 8.4/10 Breakfast
7 reviews 2.5/10 Wellness Area

46 reviews 9.3/10 Location
70 reviews 7.2/10 Room
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29 reviews 8.5/10 Breakfast
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56 reviews 9.4/10 Location
78 reviews 7.5/10 Room
64 reviews 9.2/10 Service
5 reviews 7.1/10 WiFi
49 reviews 7.7/10 Cleanliness
21 reviews 8.3/10 Food
18 reviews 8.4/10 Breakfast

35 reviews 9.3/10 Location
62 reviews 6.6/10 Room
53 reviews 9.1/10 Service
7 reviews 7.4/10 WiFi
35 reviews 7.4/10 Cleanliness
18 reviews 8.6/10 Food
18 reviews 3.8/10 Comfort
15 reviews 8.4/10 Breakfast

34 reviews 9.4/10 Location
42 reviews 6.7/10 Room
46 reviews 9.4/10 Service
41 reviews 7.7/10 Cleanliness
31 reviews 8.5/10 Food
28 reviews 8.1/10 Breakfast
14 reviews 3.7/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.