ibis Surabaya City Center 3 stars
Customer review rating (ALL Rating) 4.3/5 282 reviews
ALLSAFE approved hotel
24h free WiFi
24h Room Service
Located in main business area with access to public transport between the hotel and airport.
CCTV Cameras in all corridors
Free parking
Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96
60271 SURABAYA
Indonesia
JUANDA INTL AIRPORT At 20km / 12.43 miles - Shuttle paying
PASAR TURI STATION At 3km / 1.86 miles
PASAR TURI STATION At 3km / 1.86 miles
GPS:-7.269722, 112.741361
Check-in from - Check out up to
The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, every night open at least 7:00 p.m. to 10:30 p.m.
The Bar: a friendly place to get together at any time of day.
The new ibis bedding offers you the ultimate comfort of sleeping experience by providing bedding that is wonderfully comfortable on every level: microfiber pillows and bolsters, soft large duvet and comfy topper.
Accessible room
Accessible room
Customer review rating 4.5/5
Anonymous Couples - Confirmed reviews ALL
We like the location and room toilet which is similar to most hotel in japan
Dear ADAN SALIM .., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Keep Healthy Sincerely, Ngurah Sedana General Manager
Customer review rating 2.5/5
Andreas D. R. N. Solo - Confirmed reviews ALL
The hotel don't provide lift from basement car parking. The food taste and varian need to be improved. Need to replace old towel to new one.
Dear Bapak Andreas N., Warmest greeting from ibis Surabaya City Center Thank you for your time to telling us your experiences during your stayed. Unfortunately, your experiences was not reflecting our quality of services, please kindly accept our sincere apologies. Your feedback has been forwarded to our team for our improvement. Once again, thank you for your time and we wish you give us chance to welcoming you back in the near future. Stay Safe and keep Healthy. Regards Ngurah Sedana General Manager
Customer review rating 4.0/5
Elsa Friends - Confirmed reviews ALL
Overall its good and worth it, but the interior too old
Dear ELSA LIGAR KARINA .., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Keep Healthy Sincerely, Ngurah Sedana General Manager
Customer review rating 5.0/5
Maria Business - Confirmed reviews ALL
Located right in the centre of Surabaya. All of the staff helpful and nice.
Dear MARIA ANASTASIA .., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Keep Healthy Sincerely, Ngurah Sedana General Manager
Customer review rating 5.0/5
Iwan Solo - Confirmed reviews ALL
Strategic location
Dear IWAN ADI WIJAYA .., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Stay Safe & Keep Healthy Sincerely, Ngurah Sedana General Manager
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