ibis Surabaya City Center 3 stars

Name: ibis Surabaya City Center - ALL
Address: Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96, SURABAYA, 60271, ID
Telephone: +62315358885
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 359 reviews

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Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96, 60271 SURABAYA, Indonesia

ibis Surabaya City Center

Vibrant economy hotel, open to everyone

Located in the main business district, ibis Surabaya City Center is only walking distance away from the famous Tunjungan Plaza shopping mall and 10 minutes by car to Pasar Turi Railway Station. The 224 modern and minimalist rooms feature the new ibis bedd ing, 4 modern High Tech meeting rooms, a lobby bar and restaurant. Perfect for business and leisure travelers.

Surabaya is well known as the city of heroes. Many historical buildings and monumens in Surabaya as well as religious tourist destination. The City also well known as the center of business and trading, The center of culinary for traveler ibis Surabaya City Center is a perfect hotel just 0 kilometers from city center of Surabaya. 3 kilometres away from a rail way station, walking distance to the largest shopping mall. Historical area and Building has only a few kilometers away.

ibis Surabaya City Center located in the heart of Surabaya City. In prime business area Basuki Rahmat and only walking distance to Major shopping center in Surabaya.

Hotel extras

24h free WiFi
24h Room Service
Located in main business area with access to public transport between the hotel and airport.
CCTV Cameras in all corridors
Free parking

Our accommodation(s)

Room

Standard room with 1 Double Bed.

3 pers. max
17 m² / 182 sq ft

Bedding 1 x Queen size bed(s)
Views: City View

From NaN € NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Standard 2 Single beds

3 pers. max
17 m² / 182 sq ft

Bedding 2 x Twin bed(s)
Views: City View

From NaN € NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

ibis Surabaya City Center

Jl Basuki Rahmat No 94 96, JL. Basuki Rahmat 94 96, JL. Basuki Rahmat 94 96
60271 SURABAYA
Indonesia

GPS:-7.269722, 112.741361

+62 31 5358885

+62 31 5358880

PASAR TURI STATION

Railway station

Access: 3 km / 1.86 mi 20 min walk / 10 min drive

PASAR TURI STATION

Railway station

Access: 3 km / 1.86 mi 20 min walk / 10 min drive

MONKASEL

Tourist attraction

Access: 1.5 km / 0.93 mi 5 min drive

TUGU PAHLAWAN

Historic monument

Access: 2 km / 1.24 mi 20 min walk / 7 min drive

DARMO GOLF COURSE

Golf course

Access: 8 km / 4.97 mi 25 min drive

MUSEUM SURABAYA

Art and Culture

TUNJUNGAN PLAZA

Shopping centre/mall

Access: 500 m / 0.31 mi 10 min walk / 2 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Car park
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

TASTE RESTAURANT

The pleasure of good food à la carte. Meal time throughout your stay means the chance to discover the culinary stops of our ibis restaurants, ready to receive you 7 days a week, 365 days a year, everyday open at least 10:30 a.m. to 10:00 p.m.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 199 m² / 2142.016 sq ft
Maximum seats capacity: 220
Maximum capacity for banquets: 108

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5 359 reviews

TripAdvisor Rating 4.6/5 1,435 reviews

good service

ike k 8/21/2025 TripAdvisor review

Dear 57likek, Thank you for your kind feedback! We're so pleased to hear you were happy with our service. A special thanks for recognizing Melinda from our front desk team, she’ll be thrilled to know she made a positive impression on your stay. Wishing you all the best as well, and we look forward to welcoming you again in the future! Warm regards, Ngurah Sedana General Manager

Good experience

Dwika F 8/21/2025 TripAdvisor review

Dear dwikaf2025, Thank you so much for your kind words! We're delighted to hear you had a good experience at Ibis Surabaya City Center. We'll be sure to pass your appreciation on to Melinda, she’ll be very happy to know she made your stay more enjoyable. It was a pleasure having you with us, and we hope to welcome you back again soon! Warm regards, Ngurah Sedana General Manager

Fazlan H. Solo - 8/14/2025 Confirmed reviews ALL

Dear Fazlan H., We very much appreciate your comments regarding your stay at the ibis Surabaya City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ngurah Sedana General Manager

Rudi H. Business - 8/11/2025 Confirmed reviews ALL

Dear Bapak Rudi H., Thank you for your feedback. We’re delighted to hear you appreciated our convenient location and the friendliness of our staff. We also appreciate your input regarding the towels. Please rest assured that we take your comments seriously and will follow up with our housekeeping team to ensure better comfort in the future. We look forward to welcoming you back again soon. Warm regards, Ngurah Sedana General Manager

best hotel in town

dhiya n 8/8/2025 TripAdvisor review

Dear682dhiyan, Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with us and that you consider us the best hotel in town. We're especially pleased to know that Ms. Melinda at the reception made a positive impression with her friendly service and efficient check-in process. Your kind words mean a lot to our team, and we’ll be sure to share them with Ms. Melinda. Thank you for your support — we wish you all the best and look forward to welcoming you back soon! Warm regards, Ngurah Sedana General Manager

In partnership with TripAdvisor

Web-users rating

Other web-users rate our hotel

395 reviews 9.3/10 Location
691 reviews 7.1/10 Room
676 reviews 9.2/10 Service
20 reviews 7.2/10 WiFi
405 reviews 7.6/10 Cleanliness
364 reviews 8.5/10 Food
205 reviews 8.2/10 Breakfast
7 reviews 1.1/10 Pool

52 reviews 9.1/10 Location
78 reviews 6.2/10 Room
58 reviews 8.9/10 Service
45 reviews 7.2/10 Cleanliness
22 reviews 8/10 Breakfast

34 reviews 9.5/10 Location
54 reviews 7.1/10 Room
48 reviews 9.7/10 Service
32 reviews 7.9/10 Cleanliness
22 reviews 8.3/10 Breakfast
20 reviews 8.6/10 Food

49 reviews 9.4/10 Location
63 reviews 7.3/10 Room
58 reviews 9.1/10 Service
5 reviews 5.8/10 WiFi
39 reviews 8.1/10 Cleanliness
15 reviews 8.2/10 Food
14 reviews 8.2/10 Breakfast

32 reviews 9.4/10 Location
43 reviews 6.6/10 Room
41 reviews 9.2/10 Service
24 reviews 7.6/10 Cleanliness
15 reviews 8.4/10 Food
14 reviews 8.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.