Mövenpick Surabaya City 5 stars

Customer review rating (ALL Rating) 4.9/5 2,725 reviews

Mövenpick Surabaya City - Image 1
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Description

Hotel extras

  • The hotel is located near business districts, shopping centers and the carnival park area.

  • Near Maspion Square

  • Restaurant offers a selection of authentic Indonesian, Asian and Western cuisine.

  • Enjoy free daily activities during your stay with us.

  • Guests enjoy free WiFi in the rooms and publicareas.

Our accommodation(s)

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Hotel location

Mövenpick Surabaya City

Jl Ahmad Yani No 71, Margorejo, Wonocolo
60238 SURABAYA
Indonesia

GPS:-7.314266, 112.734917

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Patita Restaurant

Patita restaurant offers a selection of authentic Indonesian, Asian and Western cuisine in buffet and a la carte formats.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.9/5  2,725 reviews

Customer review rating 5.0/5

Setya P. Families - Confirmed reviews ALL

Asking for prayer mat and mukena, they provide a clean and a very nice one. Location is near mosque (eventho there's hustle to cross the road), convenience store, coffeeshop, legendary culinary spots (Rawon Pak Pangat, Mak Yeye)

Dear Setya P., We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely yours, Toat Edi Wijaya General Manager

Customer review rating 4.0/5

Raisa A. I. Business - Confirmed reviews ALL

nice breakfast (too bad some of the feast name does not written), i requested for big bed expecting a queen bed but instead got two twin-sized beds combined to made it look like a "big bed"

Dear Raisa A. I., Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our breakfast. We also appreciate your suggestion regarding the food labels, and we will certainly review this with our team to improve the dining experience for all guests. At the same time, we sincerely apologize for the inconvenience regarding the bed arrangement in your room. We understand that you were expecting a queen-size bed, and we regret that the setup provided did not meet your expectations. Please note that in some room categories, a large bed may consist of two twin beds combined; however, we understand your concern and will use your feedback to improve the clarity of our room descriptions and guest communication. Your comments are very valuable to us as we continuously strive to improve our service and guest satisfaction. We truly appreciate your understanding and hope to have the opportunity to welcome you again for a more comfortable stay in the future. Sincerely, Sincerely yours, Toat Edi Wijaya General Manager

Customer review rating 5.0/5

Sofin F. Business - Confirmed reviews ALL

Good stay, time for relax, reset, refocus 😊

Dear Sofin F., We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely yours, Toat Edi Wijaya General Manager

Customer review rating 5.0/5

Robert T. Solo - Confirmed reviews ALL

Such a great trip, and front desk was really helpful with helping me find places in the city. Breakfast was also excellent, and the sauna top notch.

Dear Robert T., We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely yours, Toat Edi Wijaya General Manager

Customer review rating 5.0/5

Zaimuddin A. Business - Confirmed reviews ALL

GREAT

Dear Zaimuddin A., We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely yours, Toat Edi Wijaya General Manager

Other web-users rate our hotel

  • 227 reviews 7.7/10 Location
  • 581 reviews 8.3/10 Room
  • 637 reviews 9.2/10 Service
  • 16 reviews 6.7/10 WiFi
  • 236 reviews 8/10 Cleanliness
  • 160 reviews 8.7/10 Breakfast
  • 153 reviews 7/10 Amenities
  • 13 reviews 4.2/10 Wellness Area

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