Mövenpick Surabaya City

Customer review rating (ALL Rating) 4.8/5 1,840 reviews

Mövenpick Surabaya City - Image 1
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Description

Hotel extras

  • The hotel is located near business districts, shopping centers and the carnival park area.

  • Near Maspion Square

  • Restaurant offers a selection of authentic Indonesian, Asian and Western cuisine.

  • Enjoy free daily activities during your stay with us.

  • Guests enjoy free WiFi in the rooms and publicareas.

Our accommodation(s)

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Hotel location

Mövenpick Surabaya City

Jl Ahmad Yani No 71, Margorejo, Wonocolo
60238 SURABAYA
Indonesia

GPS:-7.314266, 112.734917

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Patita Restaurant

Patita restaurant offers a selection of authentic Indonesian, Asian and Western cuisine in buffet and a la carte formats.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,840 reviews

TripAdvisor Rating  5.0/5  296 reviews

Certificate of excellence 2024

Perfect

Customer review rating 5.0/5

Matt Business - Confirmed reviews ALL

Sharp rooms, well equipped, excellent service

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Friendly staff and good food

Customer review rating 3.0/5

Roni W. Couples - Confirmed reviews ALL

Decidedly average. Great doorman but disinterested reception staff at check-in. Guest room is nice but bathroom needs a lot of attention. Mildew were spotted in the shower area, lavatory faucet that was hard to control therefore splashing water all over the lavatory, mirror frame that's rusting and black spots in the mirror itself. The material doesn't feel high quality commensurate with the Mövenpick brand; it's like a glorified version of a Novotel

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Nice to be here, all is good

Good Stay at Mövenpick Surabaya City

Customer review rating 5.0/5

A. Business - Confirmed reviews ALL

This hotel offers you with the best accommodation in town. Located strategically at the city center, about 20 mins to the Airport, this property is suitable for business trip. As a business traveller, I opt to stay in a hotel that is super comfy and cater to all my needs. Room is good, super clean and comfy; minus the coffee pod maker (even in their suite room). Bathroom amenities are standard to that of accor property, nothing special. Their suite room is super comfortable, but since the property is located near a train line and train crossing, you can hear the train crossing bells often. And also the room is not so sound proof so that the street noise is a bit disturbing. Mövenpick Surabaya City doesn't have an executive lounge, thus the high tea snacks and beverages will be delivered to our room. Choice of food and beverages are ok, covering both sweet and savory heavy snacks. One they should improve is their welcome drink facility. They don't provide alcoholic beverages even for platinum member. This is a bit disappointing for me due to the hotel tier. I expect that the alcoholic beverages is also part of their welcome drink facility for platinum member (compare to other Mövenpick property in Indonesia). Staffs are so nice, friendly and helpful. Starting from their front-liners, F&B staffs, and also the HK staffs. One of my best stay in Surabaya.

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Other web-users rate our hotel

  • 191 reviews 7.4/10 Location
  • 610 reviews 8.8/10 Room
  • 779 reviews 9.3/10 Service
  • 11 reviews 7.1/10 WiFi
  • 340 reviews 9/10 Cleanliness
  • 173 reviews 8/10 Breakfast
  • 151 reviews 9.1/10 Vibe
  • 15 reviews 4.7/10 Wellness Area

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