Description
Hotel extras
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The hotel is located near business districts, shopping centers and the carnival park area.
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Near Maspion Square
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Restaurant offers a selection of authentic Indonesian, Asian and Western cuisine.
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Enjoy free daily activities during your stay with us.
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Guests enjoy free WiFi in the rooms and publicareas.
Our accommodation(s)
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Room
SUPERIOR ROOM, 1 Double Bed
- 3 pers. max
- 33 m² / 355 sq ft
Room
SUPERIOR ROOM, 2 Single Beds
- 3 pers. max
- 33 m² / 355 sq ft
Room
DELUXE ROOM, 1 Double Bed, City View
- 3 pers. max
- 36 m² / 387 sq ft
Room
DELUXE ROOM, 2 Single Beds, City View
- 3 pers. max
- 36 m² / 387 sq ft
- Bedding 2 x Single bed(s)
Room
EXECUTIVE ROOM, 1 King Bed, City View
- 3 pers. max
- 42 m² / 452 sq ft
- Bedding 1 x King size bed(s)
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Suite
DELUXE SUITE with 1 king size bed
- 3 pers. max
- 50 m² / 538 sq ft
- Bedding 1 x King size bed(s)
Suite
EXECUTIVE SUITE with 1 king size bed
- 3 pers. max
- 66 m² / 710 sq ft
- Bedding 1 x King size bed(s)
Suite
Junior Suite with 1 King Size Bed
Non contractual photo
- 3 pers. max
- 62 m² / 667 sq ft
- Bedding 1 x King size bed(s)
Suite
PRESIDENTIAL SUITE with 1 king size bed
- 3 pers. max
- 182 m² / 1959 sq ft
Hotel location
Mövenpick Surabaya City
Jl Ahmad Yani No 71, Margorejo, Wonocolo
60238 SURABAYA
Indonesia
GPS:-7.314266, 112.734917
Access and transport
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MARGOREJO
Railway station
Access: 800 m / 0.5 mi 10 min walk / 5 min drive
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
Patita Restaurant
Patita restaurant offers a selection of authentic Indonesian, Asian and Western cuisine in buffet and a la carte formats.
MORE LOBBY BAR
More Lobby Bar serves light snacks, classic mocktails, fresh juices and authentic Indonesian coffee.
Breakfast
Pool
Fitness center
Our stylishly furnished world class gym features modern fitness equipment. Open daily from 06.00 to 22.00.
Spa
Non contractual photo
Indulge in the spa experience at Grand Mercure Surabaya Margorejo. Our spa combines high class expertise with local flavors to deliver the best experience. Our highly trained spa masseurs provide unmatched personalised service.
Meetings & Events
Non contractual photo
- Number of Meeting Room
- 6
- Surface of the largest room
- 756 m² / 8137.508 sq ft
- Maximum seats capacity
- 756
- Maximum capacity for banquets
- 320
Weddings
Non contractual photo
Our professional team is on standby to ensure that your wedding at our hotel is a day to remember forever.
Our guest reviews
ALL Rating
Customer review rating 4.5/5
Yudi H. Business - Confirmed reviews ALL
Dear Yudi H., We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely yours, Toat Edi Wijaya General Manager
Customer review rating 4.5/5
Ricky A. M. Business - Confirmed reviews ALL
Dear Ricky A. M., We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely yours, Toat Edi Wijaya General Manager
Customer review rating 4.0/5
Maman S. Business - Confirmed reviews ALL
Dear Maman S., We very much appreciate your comments regarding your stay at the Mövenpick Surabaya City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincerely yours, Toat Edi Wijaya General Manager
Customer review rating 2.0/5
Kai Y. C. Business - Confirmed reviews ALL
Dear Kai Y. C., Thank you for taking the time to tell us about your experience at the Mövenpick Surabaya City. We sincerely apologize for the inconveniences you encountered during your stay. We are very sorry to hear about the mosquito bite during check-in and the presence of little flies in your room. Cleanliness and guest comfort are extremely important to us, and we will address these concerns with our housekeeping and pest control teams immediately. We also regret the issue with the in-room phone. We understand how inconvenient it must have been to visit the reception personally to place your room service order, especially after requesting assistance. Please accept our apologies that the issue was not resolved promptly during your stay. In addition, we appreciate your feedback regarding the Wi-Fi connectivity problem. We understand the frustration caused by repeated disconnections and reconnection difficulties, and our technical team will investigate this matter further to improve the network experience for our guests. Your comments are very valuable to us as they help us improve our services and facilities. We truly hope to have another opportunity to welcome you again and provide you with a much better experience in the future. Sincerely, Sincerely yours, Toat Edi Wijaya General Manager
Customer review rating 5.0/5
Kin S. L. Solo - Confirmed reviews ALL
Dear Kin S. L., Warm greetings from Mövenpick Hotels & Resorts. Thank you very much for sharing your wonderful feedback regarding your recent 6-night stay with us. We are truly delighted to know that you had a very comfortable and enjoyable experience. It is especially rewarding to hear your compliments about the cleanliness of the room, the comfortable air conditioning, and the quality of our breakfast, lunch, and dinner services. Your kind appreciation for Ms. Fidal, Pak Otto, our restaurant team, and the Front Office team means a lot to us. We will be very happy to share your compliments with them, as recognition like yours motivates our team to continue delivering excellent service with genuine smiles and care. We sincerely appreciate your support and trust in us. It was our pleasure to have you as our guest, and we look forward to welcoming you back again for another memorable stay in the near future. Sincerely, Sincerely yours, Toat Edi Wijaya General Manager
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