Customer review rating (ALL Rating) 4.5/5 354 reviews
ALLSAFE approved hotel
The hotel is located near business districts, shopping centers and the carnival park area.
Near Maspion Square
Restaurant offers a selection of authentic Indonesian, Asian and Western cuisine.
Enjoy free daily activities during your stay with us.
Guests enjoy free WiFi in the rooms and publicareas.
Jl Ahmad Yani No 71
Check-in from 14h00
Check out up to 12h00
Check-in from - Check out up to
Patita restaurant offers a selection of authentic Indonesian, Asian and Western cuisine in buffet and a la carte formats.
Grand Mercure Surabaya Margorejo features 241 rooms overlooking Surabaya City. Enjoy ultimate comfort and spaciousness for your relaxation.
Number of meeting rooms: 6
Maximum size: 756 m²
Maximum capacity: 756 people
Maximum banquet capacity: 320 people
100% genuine reviews from our guestsFind out more
Innal M. H. Families - 20/01/2022 Confirmed reviews ALL
Restaurant staff were very nice,friendly and helpfull Receptionest staff were working so standard one of lady was not so helpfull and kind.my experience. It seemed she worked like"if we can make something difficult why we have to make easy". I stayed in executive suite .i think the living room is so basic and not well decorated compared to the bed room. And i think the executive room much better in term of interior design.
Teddy A. S. Couples - 17/01/2022 Confirmed reviews ALL
thank you for the maximum and appropriate service for accor plus members
Best Sleeping Experience
Zacharias S. Families - 05/01/2022 Confirmed reviews ALL
Arrangement by Ms. Bening was very good. All notes were fulfilled with great results. Cleanliness was superb And again, breakfast was very good. Mr. Tomi and Ms. Greina had arranged everything to details. Great appreciation to all team
I was stay at grand mercure, i got nice, big n clean room, best hospitality
Tini S. Families - 03/01/2022 Confirmed reviews ALL
I already stayed at 3 hotels from accor when i got holiday at Surabaya. I was stay at grand mercure, novotel n majapahit hotel. Grand mercure the most hotel that i like cause of the best hospitality, big room, clean room. Novotel is a middle cause i got 1 free night but the room was not satisfied me. So i move to another room n i got better room. At Majapahit i got best hospitality but the room too much cool. But i love the lobby hotel. Its very beautiful n warm.
Anugraha Solo - 02/01/2022 Confirmed reviews ALL
Never have bad experiences with accor
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