Novotel Samator Surabaya Timur 4 stars

Customer review rating (ALL Rating) 4.6/5 768 reviews

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Description

Hotel extras

  • 264 rooms & suites, including Superior, Deluxe, Executive Room, Suites, and Executive Suites.

  • Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar I Una Una Sky Lounge

  • InBalance Wellness & Spa | Adult and Kids Pool | Kids Playroom

  • A Grand Ballroom and 10 functional rooms

  • Hi-speed WiFi internet connection in all hotel area

Our accommodation(s)

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Hotel location

Novotel Samator Surabaya Timur

Jl. Raya Kedungbaruk No. 26-28
60298 SURABAYA
Indonesia

GPS:-7.310807, 112.77313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange by Novotel offers international buffet and a la carte options, with a large choice of Asian and international specialities, and a la minute cooking. Stylish materials make you feel European and Asian influences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  768 reviews

Customer review rating 4.0/5

Dimas A. P. Families - Confirmed reviews ALL

Clean and simple room

Dear Dimas A. P., Thank you for your kind words regarding the comfort and cleanliness of our rooms. We are pleased to hear that you enjoyed your stay with us. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best Regards, David Kalalo General Manager

Customer review rating 5.0/5

Jean A. T. A. Families - Confirmed reviews ALL

The room is clean & comfortable, the bed is very big which I really appreciate. I would like to give thumbs up for Front Officer name Arsha. He welcome us very well and give special attention to my 8 years old daughter (a lil gift that she like) thank you Novotel & team

Dear Jean A. T. A., Thank you for sharing your positive experience at Novotel Samator Surabaya Timur. We are delighted to hear that you found the room to be clean and comfortable, and that our team member, Arsha, provided exceptional service. We truly appreciate your kind words, and we will be sure to convey your gratitude to him. Your satisfaction is important to us, and we look forward to welcoming you and your family back in the future. Best Regards, David Kalalo General Manager

Customer review rating 5.0/5

Indrawan S. Business - Confirmed reviews ALL

Located near Juanda airport. Well maintain room n facility. Staff very warm n helpful

Dear Indrawan S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient, enjoyed the comfort of our rooms, and appreciated the warmth of our staff. Your kind words inspire us to maintain our high standards. Best Regards, David Kalalo General Manager

Customer review rating 4.5/5

Samad A. Couples - Confirmed reviews ALL

Check in was seamless. Great staff.

Dear Samad A., Thank you for your kind words regarding your recent stay. We are pleased to hear that you experienced a seamless check-in and appreciated our staff. Your feedback motivates us to maintain our high standards of service. Best Regards, David Kalalo General Manager

Customer review rating 4.0/5

S. S. Business - Confirmed reviews ALL

The lobby and the bedroom are spacious, and the staff were friendly.

Dear Mr. S., Thank you for your kind feedback regarding your recent stay. We are pleased to hear that you found our lobby and bedrooms spacious, and that our staff contributed to your comfortable experience. We look forward to welcoming you back. Best Regards, David Kalalo General Manager

Other web-users rate our hotel

  • 172 reviews 7.9/10 Location
  • 482 reviews 8.7/10 Room
  • 450 reviews 8.8/10 Service
  • 16 reviews 7.4/10 WiFi
  • 274 reviews 8.6/10 Cleanliness
  • 223 reviews 7.5/10 Food
  • 190 reviews 8.3/10 Breakfast
  • 183 reviews 8.3/10 Comfort

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