Novotel Samator Surabaya Timur 4 stars

Name: Novotel Samator Surabaya Timur - ALL
Address: Jl. Raya Kedungbaruk No. 26-28, SURABAYA, 60298, ID
Telephone: +623199203888
Rating: 4.5

Customer review rating (ALL Rating) 4.5/5 819 reviews

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Jl. Raya Kedungbaruk No. 26-28, 60298 SURABAYA, Indonesia

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Novotel Samator Surabaya Timur

Hotel that makes every moment matter

The 261-room Novotel Samator Surabaya Timur features several restaurant and bar outlets ranging from Food Exchange, Pinisi Lounge Bar, and Damsole Pool Bar. InBalance Wellness Fitness center on-site & Spa, swimming pool and kids playroom. While for your meeting and social events, our Grand Ballroom venues can host up to 500 delegates and 10 meeting rooms to support the activity.

12 minutes to nearest Mall, 5 minutes to MERR (Middle East Ring Road) local culinary section, 10 minutes to SIER industrial area, close distance to well-known State and Private Universities, and other city attraction.

Hotel extras

261 rooms & suites, including Superior, Deluxe, Suite, and Executive Suites room types.
Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar I Una Una Sky Lounge
InBalance Wellness & Spa | Adult and Kids Pool | Kids Playroom
A Grand Ballroom and 10 functional rooms
Web Corner on a Mac | Hi-speed WiFi internet connection in all hotel area

Our accommodation(s)

Room

Superior Room with 1 king size bed

3 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Corner Room
Accessible room

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Superior Room with Twin Size Bed

3 pers. max
29 m² / 312 sq ft

Bedding 2 x Twin bed(s)
Views: City View
Most of the accommodation: Corner Room

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Deluxe with Double Bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Deluxe with Twin Bed

2 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Suite

EXECUTIVE SUITE WITH 1 KING-SIZE BED

2 pers. max
56 m² / 602 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Suite

Superior Suite with 1 king size bed

3 pers. max
76 m² / 818 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Corner Room

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Fees and taxes included

1 night | 1 adult

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Suite

Executive Suite with 1 king-size bed and 2 single beds

4 pers. max
128 m² / 1377 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)
Views: City View

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Fees and taxes included

1 night | 1 adult

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Suite

Executive Suite with 1 king-size bed, 1 queen-size bed and 2 single beds.

6 pers. max
160 m² / 1722 sq ft

Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 2 x Single bed(s)
Views: City View

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Superior Room with 1 king size bed

3 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Corner Room
Accessible room

From NaN IDR NaN IDR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

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Hotel location

Novotel Samator Surabaya Timur

Jl. Raya Kedungbaruk No. 26-28
60298 SURABAYA
Indonesia

GPS:-7.310807, 112.77313

+62 31 99203888

+62 31 99203999

GUBENG

Railway station

Access: 6.9 km / 4.2 mi 19 min drive

Wisata Mangrove Wonorejo

Lake

Access: 5.2 km / 3.231 mi

Wisata Mangrove Gunung Anyar

Lake

Access: 5.3 km / 3.293 mi

Kenjeran Beach Amusement Park

Beach area

Access: 8 km / 4.971 mi

Superindo Merr

Shopping centre/mall

Access: 1.3 km / 0.8 mi 4 min drive

Transmart Rungkut

Shopping centre/mall

Access: 1.7 km / 0.1 mi 4 min drive

Shuttle

Shuttle scheduled

Galaxy Mall

Shopping centre/mall

Access: 4.2 km / 2.61 mi 15 min drive

Shuttle

Shuttle scheduled

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

FOOD EXCHANGE

Food Exchange by Novotel offers international buffet and a la carte options, with a large choice of Asian and international specialities, and a la minute cooking. Stylish materials make you feel European and Asian influences.

PINISI LOUNGE BAR

The Lobby Bar is located just beside the reception area and features an American bar serving hot beverages with a local accent.

DAMSOLE POOL BAR

The Pool Bar is near the spa and fitness centre. It offers fresh and healthy drinks, hot local beverages and light meals including burgers and sandwiches. Vegetarian options are also available.

Meetings & Events

Number of Meeting Room: 13
Surface of the largest room: 700 m² / 2296 sq ft
Maximum seats capacity: 1000
Maximum capacity for banquets: 400

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.5/5 819 reviews

TripAdvisor Rating 5.0/5 1,708 reviews

Amazing

putri a 3/15/2025 TripAdvisor review

The room is clean, tidy, comfortable, so it is suitable for a vacation with family. The service is also very good, fast and responsive. The hotel is also cool and spacious. Very cool. 5 stars for the Novotel Samator Surabaya Timur hotel. Love

Excellent service

Shinta A 3/14/2025 TripAdvisor review

stay at hotel Surabaya. Novotel Samator location is not strategic but good hotel and recommended. Spacious suite room, view towards the city. From the entrance of the room there is a sitting closet & sink and living room sofa table, large flat tv, small refrigerator, water heater, work desk and some medium-sized glass bottled mineral water in my opinion is hygienic, in the room also provided tumbler to refill drinking water in the dispenser in front of the elevator. The main room is large, there is a flat tv, large window view towards the housing & City view which is very spacious, Next to the wardrobe there is a safe deposit box, long table to put suitcases and clothes. Next to it there is a bathroom bathtub, sink, shower room and sitting closet room. for complete amenities as a 4 star hotel, for service less satisfying because many staff do not greet / greet guests when passing by but for the front part is quite good especially concierge Mas Rahman has offered to help carry luggage,

Hotel recommendation

Wahyu suhan P 3/13/2025 TripAdvisor review

Good service we've got here, the front desk officer very friendly & concierge very polite. Food breakfast delicious, and everything clean enough... the room OK and they give u amenities too The room need more wall installation to prevent the noise from neighbour... Overall U will satisfy, ...all worthed with the price you have to pay

Perfect room

Wanderer35268306678 3/13/2025 TripAdvisor review

The room is okay, the breakfast is super good, all the staffs are helpful and polite especially Mr Rahman. The location is strategic and near to culinary spots but the hotel is far from city center maybe we need 25 - 30 minute by car. Will always come back here again and again. The best Novotel Samator

Mixed Feeling

Jo Families - 3/11/2025 Confirmed reviews ALL

Hotel looks like have shortage of staff, the concierge slowly to react to help us with our luggage. Not so many receptionist on duty. Staff looks like very demoted not look friendly nor happy. Accessed the Executive Lounge, many of the glass are dirty. Towel Hanger broken. Chiller in room not cold at all

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Web-users rating

Other web-users rate our hotel

267 reviews 7.2/10 Location
679 reviews 8.4/10 Room
603 reviews 8.6/10 Service
15 reviews 8.1/10 WiFi
366 reviews 8.7/10 Cleanliness
265 reviews 8.2/10 Breakfast
73 reviews 8.2/10 Pool
11 reviews 9.3/10 Bar

45 reviews 7.3/10 Location
133 reviews 8.5/10 Room
126 reviews 8.8/10 Service
79 reviews 8.6/10 Cleanliness
54 reviews 7.9/10 Breakfast
51 reviews 8.2/10 Comfort

32 reviews 7/10 Location
93 reviews 8.6/10 Room
88 reviews 8.7/10 Service
47 reviews 8.3/10 Breakfast
46 reviews 8.9/10 Cleanliness
31 reviews 7.7/10 Comfort
5 reviews 7.2/10 Wellness Area

24 reviews 7.2/10 Location
63 reviews 7.8/10 Room
45 reviews 8.4/10 Service
35 reviews 8.4/10 Cleanliness
29 reviews 7.4/10 Food
22 reviews 8.3/10 Breakfast
6 reviews 8.3/10 Pool

8 reviews 6.7/10 Location
35 reviews 7.7/10 Room
23 reviews 8.3/10 Service
18 reviews 8.1/10 Comfort
16 reviews 8.8/10 Cleanliness
14 reviews 7.9/10 Breakfast
8 reviews 7.8/10 Value
5 reviews 7.7/10 Pool

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All our hotels in Surabaya

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Novotel Samator Surabaya Timur 4 stars

Description

Hotel extras

Our accommodation(s)

Superior Room with 1 king size bed

Superior Room with Twin Size Bed

Deluxe with Double Bed

Deluxe with Twin Bed

EXECUTIVE SUITE WITH 1 KING-SIZE BED

Superior Suite with 1 king size bed

Executive Suite with 1 king-size bed and 2 single beds

Executive Suite with 1 king-size bed, 1 queen-size bed and 2 single beds.

Superior Room with 1 king size bed

Hotel location

Access and transport

Hotel services

FOOD EXCHANGE

PINISI LOUNGE BAR

DAMSOLE POOL BAR

Breakfast

Pool

Fitness center

Spa

Meetings & Events

Weddings

Our guest reviews

Web-users rating

Our other establishments nearby