Novotel Samator Surabaya Timur 4 stars

Customer review rating (ALL Rating) 4.5/5 1,028 reviews

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Hotel extras

  • 261 rooms & suites, including Superior, Deluxe, Suite, and Executive Suites room types.

  • Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar I Una Una Sky Lounge

  • InBalance Wellness & Spa | Adult and Kids Pool | Kids Playroom

  • A Grand Ballroom and 10 functional rooms

  • Web Corner on a Mac | Hi-speed WiFi internet connection in all hotel area

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Samator Surabaya Timur

Jl. Raya Kedungbaruk No. 26-28

GPS:-7.310807, 112.77313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service


Food Exchange by Novotel offers international buffet and a la carte options, with a large choice of Asian and international specialities, and a la minute cooking. Stylish materials make you feel European and Asian influences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,028 reviews

TripAdvisor Rating  5.0/5  1,563 reviews

Very satisfying stay experience 👍🏻

TripAdvisor rating 5.0/5

Clarisha A TripAdvisor review

Have stayed several times with family at the Novotel Samator Hotel and always had good experineces, Very good service, friendly staff, easy to reach and fast handling, good and adequate facilities, provides transportation service, and had a nice drive to galaxy mall with kak rizka

Good hotel

Customer review rating 4.0/5

D. R. Business - Confirmed reviews ALL

Nice bed

Dear D. R., Thank you for your positive review. We are delighted to hear that you found our hotel good and enjoyed the comfort of our beds. We look forward to welcoming you back soon. Best Regards, David Kalalo General Manager

Novotel Samator Surabaya Timur

TripAdvisor rating 5.0/5

Alec R TripAdvisor review

Fantastic stay on top floor with city views. Excellent food choices at 5th floor lounge restaurant along with a refreshing swim on the same deck. Amazing buffet breakfast with Indonesian, Chinese and western choices - by far the best breakfast of our trip. The hotel arranged a shuttle to Gubang rail station with a very friendly and professional driver Rizka also helping us to get tickets printed and got us to the correct train platform. Thank you Rizka the hotel is lucky to have you on their staff!

Dear Alec R, Thank you for sharing your fantastic experience at Novotel Samator Surabaya Timur. We are delighted to hear that you enjoyed the city views from the top floor, the excellent food choices at our lounge restaurant, and the refreshing swim on the same deck. It's wonderful to know that you found our buffet breakfast with a variety of choices to be the best of your trip. We are glad that our shuttle service to Gubang rail station, along with our professional driver Rizka, enhanced your stay. Your kind words about Rizka will be passed on, and we appreciate your recognition. We look forward to welcoming you back in the future. Best Regards, David Kalalo General Manager

all good

Customer review rating 5.0/5

Ardiyani Business - Confirmed reviews ALL

strategic place

Dear Ardiyani, Thank you for your positive feedback! We are delighted to hear that you found our location strategic. Best Regards, David Kalalo General Manager

Good stay as always

Customer review rating 5.0/5

Indrawan Business - Confirmed reviews ALL

Stay here for business trip is truly amazing. Like come to home. Staff welcome u with smile and room comfy n clean

Kepada Indrawan. Salam Hangat Dari Novotel Samator Surabaya Timur Terima kasih atas ulasan positif Anda. Kami senang mengetahui bahwa Anda merasa seperti di rumah saat menginap untuk perjalanan bisnis. Staf kami selalu siap menyambut Anda dengan senyuman. Kami berharap dapat menyambut kedatangan Anda kembali di Novotel Samator Surabaya Timur. Salam Hormat, David Kalalo General Manager

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Other web-users rate our hotel

  • 284 reviews 7.4/10 Location
  • 863 reviews 8.7/10 Room
  • 755 reviews 8.6/10 Service
  • 25 reviews 5.6/10 WiFi
  • 468 reviews 8.8/10 Cleanliness
  • 323 reviews 8.4/10 Breakfast
  • 300 reviews 8.7/10 Comfort
  • 262 reviews 9/10 Vibe

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