Description
Hotel extras
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261 rooms & suites, including Superior, Deluxe, Suite, and Executive Suites room types.
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Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar I Una Una Sky Lounge
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InBalance Wellness & Spa | Adult and Kids Pool | Kids Playroom
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A Grand Ballroom and 10 functional rooms
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Web Corner on a Mac | Hi-speed WiFi internet connection in all hotel area
Our accommodation(s)
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Room
Superior Room with 1 king size bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
- Accessible room
Room
Superior Room with Twin Size Bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Deluxe with Double Bed
- 2 pers. max
- 30 m² / 322 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Deluxe with Twin Bed
- 2 pers. max
- 30 m² / 322 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
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Suite
EXECUTIVE SUITE WITH 1 KING-SIZE BED
- 2 pers. max
- 56 m² / 602 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Suite
Superior Suite with 1 king size bed
- 3 pers. max
- 76 m² / 818 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Suite
Executive Suite with 1 king-size bed and 2 single beds
- 4 pers. max
- 128 m² / 1377 sq ft
- Bedding 1 x King size bed(s) and 2 x Single bed(s)
- Views: City View
Suite
Executive Suite with 1 king-size bed, 1 queen-size bed and 2 single beds.
- 6 pers. max
- 160 m² / 1722 sq ft
- Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 2 x Single bed(s)
- Views: City View
Room
Superior Room with 1 king size bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
- Accessible room
Hotel location
Novotel Samator Surabaya Timur
Jl. Raya Kedungbaruk No. 26-28
60298 SURABAYA
Indonesia
GPS:-7.310807, 112.77313
Access and transport
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GUBENG
Railway station
Access: 6.9 km / 4.2 mi 19 min drive
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Wisata Mangrove Wonorejo
Lake
Access: 5.2 km / 3.231 mi
Wisata Mangrove Gunung Anyar
Lake
Access: 5.3 km / 3.293 mi
Kenjeran Beach Amusement Park
Beach area
Access: 8 km / 4.971 mi
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Superindo Merr
Shopping centre/mall
Access: 1.3 km / 0.8 mi 4 min drive
Transmart Rungkut
Shopping centre/mall
Access: 1.7 km / 0.1 mi 4 min drive
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Shuttle
Shuttle scheduled
Galaxy Mall
Shopping centre/mall
Access: 4.2 km / 2.61 mi 15 min drive
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Shuttle
Shuttle scheduled
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
FOOD EXCHANGE
Food Exchange by Novotel offers international buffet and a la carte options, with a large choice of Asian and international specialities, and a la minute cooking. Stylish materials make you feel European and Asian influences.
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PINISI LOUNGE BAR
The Lobby Bar is located just beside the reception area and features an American bar serving hot beverages with a local accent.
DAMSOLE POOL BAR
The Pool Bar is near the spa and fitness centre. It offers fresh and healthy drinks, hot local beverages and light meals including burgers and sandwiches. Vegetarian options are also available.
Breakfast
Pool
Fitness center
Stay fit while enjoying your stay at Novotel. Our fully equipped fitness centre is perfect for your exercise regime.
Spa
Enjoy a truly natural holistic massage in our InBalance Spa. Our experienced therapists will help you choose the most suitable treatment.
Meetings & Events
- Number of Meeting Room
- 13
- Surface of the largest room
- 700 m² / 2296 sq ft
- Maximum seats capacity
- 1000
- Maximum capacity for banquets
- 400
Weddings
The Grand Ballroom at our Convention Centre is the best venue to accommodate weddings of up to 1000 guests. Our attractive all-inclusive packages are available on request.
Our guest reviews
ALL Rating
Good stay
Customer review rating 4.5/5
Anonymous Solo - Confirmed reviews ALL
Dear Our Valued Guest, Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and appreciate your loyalty. We look forward to welcoming you back for another pleasant experience. Best Regards, David Kalalo General Manager
Nice stay on a business trip
TripAdvisor rating 5.0/5
Shirish T Business - TripAdvisor review
Strategic Location, Less-than-Decent Amenities
Customer review rating 3.0/5
Yvonne L. Families - Confirmed reviews ALL
Dear Yvonne L., Thank you for taking the time to tell us about your experience at the Novotel Samator Surabaya Timur. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David C. Kalalo General Manager
Easy to Access
Customer review rating 4.5/5
Andre S. Business - Confirmed reviews ALL
Dear Andre Darwin M., We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David C. Kalalo General Manager
Great Value
Customer review rating 4.5/5
Beni Business - Confirmed reviews ALL
Dear Beni, Thank you for your kind words regarding our modern rooms and the stunning views from the Executive Lounge. We appreciate your feedback about the restaurant size, and we are glad you enjoyed your stay with us. Best Regards, David Kalalo General Manager
In partnership with TripAdvisor
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