Novotel Samator Surabaya Timur 4 stars

Customer review rating (ALL Rating) 4.6/5 804 reviews

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Description

Hotel extras

  • 264 rooms & suites, including Superior, Deluxe, Executive Room, Suites, and Executive Suites.

  • Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar I Una Una Sky Lounge

  • InBalance Wellness & Spa | Adult and Kids Pool | Kids Playroom

  • A Grand Ballroom and 10 functional rooms

  • Hi-speed WiFi internet connection in all hotel area

Our accommodation(s)

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Hotel location

Novotel Samator Surabaya Timur

Jl. Raya Kedungbaruk No. 26-28
60298 SURABAYA
Indonesia

GPS:-7.310807, 112.77313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange by Novotel offers international buffet and a la carte options, with a large choice of Asian and international specialities, and a la minute cooking. Stylish materials make you feel European and Asian influences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  804 reviews

TripAdvisor Rating  4.8/5  2,081 reviews

FnB Review

TripAdvisor rating 5.0/5

Compass15697647416 TripAdvisor review

Great experience with an amazing breakfast and hospitality of staff one of them kak Nabila also very welcomed. Definitely will be back here again

Customer review rating 5.0/5

Feidy T. Families - Confirmed reviews ALL

Really comfortable for little family. All family members can sleep well in huge bed

Dear Feidy T., Thank you for sharing your positive experience with us. We are delighted to hear that you and your family enjoyed a comfortable stay and appreciated the spacious bedding. Your feedback is invaluable in maintaining our high standards. Best Regards, David Kalalo General Manager

Customer review rating 4.0/5

Finda B. Friends - Confirmed reviews ALL

Good stay but guest service need to be improved

Dear Finda B., Thank you for your feedback regarding your recent stay. We are pleased to hear that our location was convenient for your meeting. Your comments about enhancing guest service are appreciated, and we will certainly take them into consideration for future improvements. Best Regards, David Kalalo General Manager

Customer review rating 4.5/5

Ingrid S. S. Solo - Confirmed reviews ALL

Comfortable stay

Kepada Ibu Ingrid S. S., Terima kasih atas ulasan positif yang Ibu berikan. Kami sangat senang mendengar bahwa Ibu menikmati lokasi strategis dan kenyamanan selama menginap di Novotel Samator Surabaya Timur. Kami berharap dapat menyambut Ibu kembali di lain waktu. Salam Hormat, David Kalalo General Manager

Nyaman

TripAdvisor rating 5.0/5

Fearless29189452096 TripAdvisor review

Comfortable, clean, spacious rooms and a nice view Good service and the food is delicious too 😍 Menyenangkan bisa menginap di Novotel Hotel

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Other web-users rate our hotel

  • 199 reviews 7.6/10 Location
  • 552 reviews 8.6/10 Room
  • 489 reviews 8.6/10 Service
  • 16 reviews 8.5/10 WiFi
  • 309 reviews 8.2/10 Cleanliness
  • 266 reviews 7.5/10 Food
  • 210 reviews 8.4/10 Breakfast
  • 204 reviews 8.4/10 Comfort

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