Novotel Samator Surabaya Timur

Novotel Samator Surabaya Timur 4 stars

Customer review rating (ALL Rating) 4.4/5 1,001 reviews

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Hotel extras

  • 261 rooms & suites, including Superior, Deluxe, Suite, and Executive Suites room types.

  • Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar I Una Una Sky Lounge

  • InBalance Wellness & Spa | Adult and Kids Pool | Kids Playroom

  • A Grand Ballroom and 10 functional rooms

  • Web Corner on a Mac | Hi-speed WiFi internet connection in all hotel area

ALLSAFE approved hotel

Hotel location

Novotel Samator Surabaya Timur

Jl. Raya Kedungbaruk No. 26-28
60298 SURABAYA
Indonesia

  • By plane

    JUANDA At 10km / 6 miles - Shuttle paying

  • By train

    GUBENG At 6km / 4 miles

GPS:-7.310807, 112.77313

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

FOOD EXCHANGE

Food Exchange by Novotel offers international buffet and a la carte options, with a large choice of Asian and international specialities, and a la minute cooking. Stylish materials make you feel European and Asian influences.

Our accommodation(s)

Our well-appointed suites and guests rooms feature high-speed Internet. Regardless of whether you are here for work or leisure, we will make you feel at home.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,001 reviews

TripAdvisor Rating  4.5/5  568 reviews

Certificate of excellence 2022

Clean & Comfy Hotel

TripAdvisor rating 4.0/5

Aristyadewi E Families - TripAdvisor review

Very nice&warm welcome greeting from the staff especially mr.angga and ms.linda.we got fruit platter and sweets for the kids. The hotel is clean,with good facilities and good maintenance.The room is comfortable and the swimming pool is nice with a beautiful view.

Perfect stay

Customer review rating 5.0/5

M N. Families - Confirmed reviews ALL

Amazing experience, great hotel

Dear NURUL ASFIA Y., We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please also rate us at Tripadvisor and tell your memorable experience while visit Novotel Samator Surabaya Timur with click this link : https://bit.ly/NovotelSamator Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David C. kalalo General Manager

Spacious room, clean & fresh

Customer review rating 4.5/5

A. Business - Confirmed reviews ALL

Comfort for business leisure

Dear A., We very much appreciate your comments regarding your stay at the Novotel Samator Surabaya Timur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please also rate us at Tripadvisor and tell your memorable experience while visit Novotel Samator Surabaya Timur with click this link : https://bit.ly/NovotelSamator Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David C.Kalalo General Manager

Excellent

TripAdvisor rating 5.0/5

P2950UOjohns Business - TripAdvisor review

There is nothing wrong with choosing Novotel Samator Surabaya for our important event APINDO Business & Member Gathering. Thank you to Mas Wira, Mas Naldi, Mas Sulton for the great service. Definitely come back for another event and holiday.

Mr curtis johnson

TripAdvisor rating 5.0/5

Curtj78 Business - TripAdvisor review

I’m very happy with hotel and staff very helpful Hotel is clean and very tidy We had very good service from lady on your staff Very helpful to us And always wanted to make sure we was looked after Mrs rina is very good member of your team

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Other web-users rate our hotel

  • 189 reviews 8.7/10 Location
  • 602 reviews 8.5/10 Room
  • 593 reviews 8.7/10 Service
  • 19 reviews 7.9/10 WiFi
  • 362 reviews 8.8/10 Cleanliness
  • 323 reviews 8.7/10 Amenities
  • 194 reviews 8.8/10 Vibe
  • 135 reviews 8.3/10 Breakfast

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