Description
Hotel extras
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264 rooms & suites, including Superior, Deluxe, Executive Room, Suites, and Executive Suites.
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Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar I Una Una Sky Lounge
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InBalance Wellness & Spa | Adult and Kids Pool | Kids Playroom
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A Grand Ballroom and 10 functional rooms
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Hi-speed WiFi internet connection in all hotel area
Our accommodation(s)
Page 1 out of 3, Room 1 : Superior Room with 1 king size bed , Room 2 : Superior Room with Twin Size Bed
Room
Superior Room with 1 king size bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Superior Room with Twin Size Bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
- Most of the accommodation: Corner Room
- Accessible room
Page out of
Suite
EXECUTIVE SUITE WITH 1 KING-SIZE BED
- 2 pers. max
- 56 m² / 602 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Suite
Superior Suite with 1 king size bed
- 3 pers. max
- 76 m² / 818 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Suite
Executive Suite with 1 king-size bed and 2 single beds
- 4 pers. max
- 128 m² / 1377 sq ft
- Bedding 1 x King size bed(s) and 2 x Single bed(s)
- Views: City View
Suite
Executive Suite with 1 king-size bed, 1 queen-size bed and 2 single beds.
- 6 pers. max
- 160 m² / 1722 sq ft
- Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 2 x Single bed(s)
- Views: City View
Room
Superior Room with Twin Size Bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
- Most of the accommodation: Corner Room
- Accessible room
Hotel location
Novotel Samator Surabaya Timur
Jl. Raya Kedungbaruk No. 26-28
60298 SURABAYA
Indonesia
GPS:-7.310807, 112.77313
Access and transport
Page out of
Wisata Mangrove Wonorejo
Lake
Access: 5.2 km / 3.231 mi
Wisata Mangrove Gunung Anyar
Lake
Access: 5.3 km / 3.293 mi
Kenjeran Beach Amusement Park
Beach area
Access: 8 km / 4.971 mi
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Superindo Merr
Shopping centre/mall
Access: 1.3 km / 0.8 mi 4 min drive
Transmart Rungkut
Shopping centre/mall
Access: 1.7 km / 0.1 mi 4 min drive
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Shuttle
Shuttle scheduled
Galaxy Mall
Shopping centre/mall
Access: 4.2 km / 2.61 mi 15 min drive
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Shuttle
Shuttle scheduled
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
FOOD EXCHANGE
Food Exchange by Novotel offers international buffet and a la carte options, with a large choice of Asian and international specialities, and a la minute cooking. Stylish materials make you feel European and Asian influences.
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PINISI LOUNGE BAR
The Lobby Bar is located just beside the reception area and features an American bar serving hot beverages with a local accent.
DAMSOLE POOL BAR
The Pool Bar is near the spa and fitness centre. It offers fresh and healthy drinks, hot local beverages and light meals including burgers and sandwiches. Vegetarian options are also available.
Breakfast
Pool
2 fitness centers
Stay fit while enjoying your stay at Novotel. Our fully equipped fitness centre is perfect for your exercise regime.
Spa
Enjoy a truly natural holistic massage in our InBalance Spa. Our experienced therapists will help you choose the most suitable treatment.
Meetings & Events
- Number of Meeting Room
- 13
- Surface of the largest room
- 700 m² / 2296 sq ft
- Maximum seats capacity
- 1000
- Maximum capacity for banquets
- 400
Weddings
The Grand Ballroom at our Convention Centre is the best venue to accommodate weddings of up to 1000 guests. Our attractive all-inclusive packages are available on request.
Our guest reviews
Customer review rating 4.0/5
Vitor S. Couples - Confirmed reviews ALL
Dear Vitor S., Thank you for your feedback regarding your recent stay at Novotel Samator Surabaya Timur. We are pleased to hear that your check-in experience met your expectations and that your overall stay was pleasant. However, we regret to learn that the dining experience did not align with your expectations. Your comments regarding the restaurant will be taken into consideration as we continually work to enhance our services. Best Regards, David Kalalo General Manager
Customer review rating 4.5/5
Gatot D. A. Families - Confirmed reviews ALL
Dear Gatot D. A., Thank you for your kind words regarding your recent stay at Novotel Samator Surabaya. We are delighted to hear that our strategic location and hospitality contributed to a memorable family holiday. We look forward to welcoming you and your children back soon. Best Regards, David Kalalo General Manager
Customer review rating 4.5/5
Kylie S. Couples - Confirmed reviews ALL
Dear Kylie S., Thank you for your kind words regarding our customer service and the comfort and cleanliness of your room. We are pleased to know that you had a positive experience at Novotel Samator Surabaya Timur. Your feedback is greatly appreciated. Best Regards, David Kalalo General Manager
Customer review rating 5.0/5
Jiaxing C. Solo - Confirmed reviews ALL
Dear Jiaxing C., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the upgraded room and our service. It is always our aim to provide a welcoming experience for our guests. We look forward to welcoming you back on your next visit. Best Regards, David Kalalo General Manager
Customer review rating 5.0/5
Audi S. H. Families - Confirmed reviews ALL
Dear Audi S. H., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Novotel Samator Surabaya Timur. We are delighted to hear that your visit brought back fond memories of your wedding and that you appreciated the complimentary gestures from Mrs. Suci. It is gratifying to know that you found our check-in process efficient and enjoyed the cleanliness and spaciousness of your room. We are also pleased that your daughter had a great time at the playground and pool. Your comments regarding breakfast have been noted; we continuously strive to maintain high standards, and your input helps us in this endeavor. We sincerely apologize for the inconvenience caused by the elevator wait times, which may have been affected by concurrent events. Thank you for your understanding, and we look forward to welcoming you back in the near future. Best Regards, David Kalalo General Manager
Web-users rating
Other web-users rate our hotel
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148 reviews
8.2/10
Location
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436 reviews
8.8/10
Room
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413 reviews
8.9/10
Service
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15 reviews
8/10
WiFi
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249 reviews
8.6/10
Cleanliness
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191 reviews
7.5/10
Food
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169 reviews
8.5/10
Comfort
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163 reviews
8.5/10
Breakfast
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29 reviews
8.3/10
Location
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107 reviews
9.2/10
Room
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101 reviews
9/10
Service
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61 reviews
9/10
Cleanliness
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40 reviews
8.9/10
Comfort
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38 reviews
8.4/10
Breakfast
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10 reviews
9.1/10
Pool
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23 reviews
8.3/10
Location
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79 reviews
8.7/10
Room
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78 reviews
8.7/10
Service
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44 reviews
8.6/10
Cleanliness
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29 reviews
8.2/10
Comfort
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29 reviews
7.7/10
Food
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20 reviews
8.7/10
Breakfast
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14 reviews
8.3/10
Location
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42 reviews
8.4/10
Room
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41 reviews
8.9/10
Service
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24 reviews
8.7/10
Cleanliness
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17 reviews
8.1/10
Comfort
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14 reviews
7.4/10
Food
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13 reviews
8.7/10
Breakfast
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27 reviews
7.9/10
Room
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18 reviews
9.1/10
Service
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19 reviews
8.3/10
Cleanliness
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12 reviews
8.5/10
Comfort
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12 reviews
8.1/10
Breakfast
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5 reviews
6.9/10
Food
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Frequently asked questions
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