Description
Hotel extras
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264 rooms & suites, including Superior, Deluxe, Executive Room, Suites, and Executive Suites.
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Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar I Una Una Sky Lounge
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InBalance Wellness & Spa | Adult and Kids Pool | Kids Playroom
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A Grand Ballroom and 10 functional rooms
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Hi-speed WiFi internet connection in all hotel area
Our accommodation(s)
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Room
Superior Room with 1 king size bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
- Accessible room
Room
Superior Room with Twin Size Bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Room
Deluxe with Double Bed
- 2 pers. max
- 30 m² / 322 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Deluxe with Twin Bed
- 2 pers. max
- 30 m² / 322 sq ft
- Bedding 2 x Single bed(s)
- Views: City View
Room
Executive Room with 1 double bed
- 2 pers. max
- 30 m² / 322 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Room
Executive Room with 2 single beds
- 2 pers. max
- 30 m² / 322 sq ft
- Bedding 2 x Twin bed(s)
- Views: City View
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Suite
EXECUTIVE SUITE WITH 1 KING-SIZE BED
- 2 pers. max
- 56 m² / 602 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
Suite
Superior Suite with 1 king size bed
- 3 pers. max
- 76 m² / 818 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
Suite
Executive Suite with 1 king-size bed and 2 single beds
- 4 pers. max
- 128 m² / 1377 sq ft
- Bedding 1 x King size bed(s) and 2 x Single bed(s)
- Views: City View
Suite
Executive Suite with 1 king-size bed, 1 queen-size bed and 2 single beds.
- 6 pers. max
- 160 m² / 1722 sq ft
- Bedding 1 x King size bed(s) and 1 x Queen size bed(s) and 2 x Single bed(s)
- Views: City View
Room
Superior Room with 1 king size bed
- 3 pers. max
- 29 m² / 312 sq ft
- Bedding 1 x King size bed(s)
- Views: City View
- Most of the accommodation: Corner Room
- Accessible room
Hotel location
Novotel Samator Surabaya Timur
Jl. Raya Kedungbaruk No. 26-28
60298 SURABAYA
Indonesia
GPS:-7.310807, 112.77313
Access and transport
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GUBENG
Railway station
Access: 6.9 km / 4.2 mi 19 min drive
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Wisata Mangrove Wonorejo
Lake
Access: 5.2 km / 3.231 mi
Wisata Mangrove Gunung Anyar
Lake
Access: 5.3 km / 3.293 mi
Kenjeran Beach Amusement Park
Beach area
Access: 8 km / 4.971 mi
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Superindo Merr
Shopping centre/mall
Access: 1.3 km / 0.8 mi 4 min drive
Transmart Rungkut
Shopping centre/mall
Access: 1.7 km / 0.1 mi 4 min drive
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Shuttle
Shuttle scheduled
Galaxy Mall
Shopping centre/mall
Access: 4.2 km / 2.61 mi 15 min drive
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Shuttle
Shuttle scheduled
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
FOOD EXCHANGE
Food Exchange by Novotel offers international buffet and a la carte options, with a large choice of Asian and international specialities, and a la minute cooking. Stylish materials make you feel European and Asian influences.
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PINISI LOUNGE BAR
The Lobby Bar is located just beside the reception area and features an American bar serving hot beverages with a local accent.
DAMSOLE POOL BAR
The Pool Bar is near the spa and fitness centre. It offers fresh and healthy drinks, hot local beverages and light meals including burgers and sandwiches. Vegetarian options are also available.
Breakfast
Pool
2 fitness centers
Stay fit while enjoying your stay at Novotel. Our fully equipped fitness centre is perfect for your exercise regime.
Spa
Enjoy a truly natural holistic massage in our InBalance Spa. Our experienced therapists will help you choose the most suitable treatment.
Meetings & Events
- Number of Meeting Room
- 13
- Surface of the largest room
- 700 m² / 2296 sq ft
- Maximum seats capacity
- 1000
- Maximum capacity for banquets
- 400
Weddings
The Grand Ballroom at our Convention Centre is the best venue to accommodate weddings of up to 1000 guests. Our attractive all-inclusive packages are available on request.
Our guest reviews
ALL Rating
Customer review rating 4.5/5
Gamal I. S. Families - Confirmed reviews ALL
Dear Gamal I. S., Thank you for your kind words regarding our services from reservation to check-out. We are delighted to hear that you had a positive experience at Novotel Samator Surabaya Timur. Your feedback is greatly appreciated and motivates our team to continue delivering outstanding service. Best Regards, David Kalalo General Manager
Customer review rating 5.0/5
Galan D. H. Business - Confirmed reviews ALL
Dear Galan D. H., Thank you for your kind words regarding your recent stay. We are pleased to hear that you enjoyed the comfort of your upgraded room and appreciated our hospitality. Your feedback is greatly valued and motivates our team to continue providing exceptional service. Best Regards, David Kalalo General Manager
Customer review rating 2.5/5
Karim S. Solo - Confirmed reviews ALL
Dear Karim S., Thank you for your feedback. I regret to learn that your experience did not meet your expectations. We appreciate your comments regarding our facilities and breakfast quality, and I assure you that your observations will be taken into consideration for our ongoing improvements. Best Regards, David Kalalo General Manager
Customer review rating 4.0/5
Dedianto H. Business - Confirmed reviews ALL
Dear Dedianto H., Thank you for your enthusiastic feedback. We are delighted to know that you enjoyed your stay with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best Regards, David Kalalo General Manager
Customer review rating 5.0/5
Yolinda R. Families - Confirmed reviews ALL
Dear Yolinda R., Thank you for sharing your positive experience at Novotel Samator Surabaya Timur. We are delighted to hear that you found your stay comfortable and that our team members provided exceptional service. It is always gratifying to know that our staff, especially Rofit, Bila, Wahyu, Fara, and others, made a memorable impression during your visit. We appreciate your kind words regarding the surprise for your mother's birthday. Our team strives to ensure that special occasions are celebrated with care and thoughtfulness. Your feedback reaffirms our commitment to service excellence. We look forward to welcoming you back for another remarkable stay in the future. Best Regards, David Kalalo General Manager
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