Novotel Samator Surabaya Timur 4 stars

Customer review rating (ALL Rating) 4.6/5 742 reviews

Novotel Samator Surabaya Timur - Image 1
Novotel Samator Surabaya Timur - Image 2
Novotel Samator Surabaya Timur - Image 3
Novotel Samator Surabaya Timur - Image 4

Description

Hotel extras

  • 264 rooms & suites, including Superior, Deluxe, Executive Room, Suites, and Executive Suites.

  • Food Exchange | Pinisi Lounge Bar | Damsole Pool Bar I Una Una Sky Lounge

  • InBalance Wellness & Spa | Adult and Kids Pool | Kids Playroom

  • A Grand Ballroom and 10 functional rooms

  • Hi-speed WiFi internet connection in all hotel area

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Samator Surabaya Timur

Jl. Raya Kedungbaruk No. 26-28
60298 SURABAYA
Indonesia

GPS:-7.310807, 112.77313

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

Food Exchange by Novotel offers international buffet and a la carte options, with a large choice of Asian and international specialities, and a la minute cooking. Stylish materials make you feel European and Asian influences.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  742 reviews

Customer review rating 4.5/5

Bambang S. Families - Confirmed reviews ALL

Dear Bambang S., Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you found our location convenient and enjoyed a comfortable experience with your family. We look forward to welcoming you back in the future. Best Regards, David Kalalo General Manager

Customer review rating 4.0/5

Indira N. M. Families - Confirmed reviews ALL

Dear Indira N. M., Thank you for sharing your delightful experience at Novotel Samator Surabaya Timur. We are thrilled to hear that your first stay with us was enjoyable and that you found our check-in process to be smooth and efficient. It is always our goal to provide a warm and welcoming atmosphere for our guests, and I am pleased to know that our team, especially Ms. Nabila, made a positive impression during your dining experience. We take great pride in maintaining high standards for our accommodations and facilities, so I appreciate your kind words regarding the comfort and cleanliness of your room. It is wonderful to read that you were able to unwind and enjoy your time with us. We look forward to welcoming you and your family back on your next visit to Surabaya. Best Regards, David Kalalo General Manager

Customer review rating 4.0/5

Bali S. Business - Confirmed reviews ALL

Dear Bali S., Thank you for your kind feedback regarding your recent stay with us. We are pleased to hear that you found our accommodations clean and comfortable, as well as suitable for your business needs. Your satisfaction is our priority. Best Regards, David Kalalo General Manager

Customer review rating 4.5/5

Su P. Business - Confirmed reviews ALL

Dear Su P., Thank you for your positive feedback regarding your comfortable stay and our food offerings. We are delighted to hear that you enjoyed your experience at Novotel Samator Surabaya Timur. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best Regards, David Kalalo General Manager

Customer review rating 4.5/5

Theerayut J. Business - Confirmed reviews ALL

Dear Theerayut J., Thank you for your kind feedback regarding your recent stay at Novotel Samator Surabaya Timur. We are delighted to hear that you found the comfort of your room and the breakfast offerings satisfactory. We sincerely apologize for the extended check-in experience you encountered, especially with a business group. Your comments regarding this matter are valuable, and we will take them into consideration to improve our service efficiency. Best Regards, David Kalalo General Manager

Other web-users rate our hotel

  • 145 reviews 8.1/10 Location
  • 433 reviews 8.8/10 Room
  • 413 reviews 8.9/10 Service
  • 14 reviews 7.8/10 WiFi
  • 248 reviews 8.7/10 Cleanliness
  • 189 reviews 7.1/10 Food
  • 168 reviews 8.5/10 Comfort
  • 158 reviews 8.2/10 Breakfast

Powered by Trustyou

Frequently asked questions

Our other establishments nearby

All our hotels in Surabaya Hotels