ibis budget Surabaya Diponegoro

ibis budget Surabaya Diponegoro 2 stars

Customer review rating (ALL Rating) 4.3/5 61 reviews

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Hotel extras

  • Budget Hotel in city center of Surabaya

  • close to convenience stores and restaurants

  • 500m from Rahmad Mosque and GKI Church

  • Surrounded by entertainment venues such as karaoke bars and pubs

  • 10 minutes drive to Tunjungan Plaza, Ciputra World Mall, Sutos Mall

ALLSAFE approved hotel

Hotel location

ibis budget Surabaya Diponegoro

Jalan Raya Diponegoro no 183, Darmo Wonokromo
60241 SURABAYA
Indonesia

GPS:-7.281733, 112.731528

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

DIPO BREAKFAST CORNER Non contractual photo

Located on L floor, overlooking the famous Diponegoro street, the restaurant serves Continental breakfast and local Surabaya cuisine.

Our accommodation(s)

Get into our cozy Sweet Bed at a budget price. Each room features a contemporary Nest design, soft duvet, free WIFI and includes a simple breakfast buffet.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  61 reviews

TripAdvisor Rating  4.5/5  667 reviews

No Amenities in Rooms

Customer review rating 2.5/5

Yuche Y. S. Business - Confirmed reviews ALL

I got no amenities in rooms, such as water, soap, dll. It's disappointing.

Dear Mr. Yusche Yahya S., Warmest Greeting from kota Pahlawan Surabaya.. We very much appreciate your comments regarding your stay at the ibis Budget Surabaya Diponegoro. It is always a pleasure to receive positive feedback. I would like to inform you that based on Accor's standard ibis Budget provide the room amenities (sleeper and toothbrush) separately and you can ask to receptionist staff. in room, we have already provide 3 in one (soap, shampoo and conditioner) in the bathroom, unfortunately if you could not find them hanging on in the bathroom wall during your stay in our hotel. for mineral water, we provide 2 bottles mineral water in every room, and all the guest could refill free the mineral water thru our water dispenser located at the second floor. hopefully, in your next stay, you could ask to our staff if you find something that you need to know better regarding the hotel that you stay in the near future. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dwi Elok Lestari Operation Manager

Simple and Neat

TripAdvisor rating 4.0/5

kblee35 Solo travel - TripAdvisor review

Upon reaching the lobby for check in, was greeted by staff politely. Although the counter doesn't look as grand like those city hotel, it's functional. The rooms were disinfected and notices placed at each door knob. It's a standard IBIS Budget style. Identical to the one I used to stay in Jakarta. I like it simple and neat although the bedsheet tends to look old. Sleep was good.

Dear Mr. Kblee35, We very much appreciate your comments regarding your stay at the ibis budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares General Manager

Good location

Customer review rating 4.0/5

K. Business - Confirmed reviews ALL

For looking dinner , easy only walking around near hotel to the market

Dear Mr. Carlos K., Warmest Greeting from kota Pahlawan Surabaya.. We very much appreciate your comments regarding your stay at the ibis Budget Surabaya Diponegoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dwi Elok Lestari Operation Manager

Great hotel

TripAdvisor rating 5.0/5

anantafam Solo travel - TripAdvisor review

Overall good and efficient hotel. Location is great, on the first floor between arrival and departure of the domestic terminal 1. The bed and linen were good, and the shower was clean, hot water was good. Had a good opportunity to rest before an early flight. Wifi was good to playing game :) There is outdoor coffee shop with a cheaper price, definitely worth another visit.

Dear Mr. Anantafam, We very much appreciate your comments regarding your stay at the Ibis Budget Surabaya Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Friendy Rares Hotel Manager

9.5 / 10 Well service

Customer review rating 5.0/5

Hendra T. Business - Confirmed reviews ALL

Starting with reaching the hotel The valet is excellent Quick check-in and very well mannered staff ordered Food and drinks, delivered in decent timing. now lets talk about the good stuff The Bed is better than most of the ibis and even mercure hotel standard booster is added on and also the mineral water given is 4 which is decent perfect amount. the warm water and the pressure is good too. i will be back to diponegoro for sure. Hope Mercure and other ibis hotel can learn from this ibis budget hotel. *con :lift button is not working properly when pressed to call the lift. i've told the staff hopefully it's fixed.

Dear Mr. HENDRA T., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Diponegoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dwi Elok Lestari Operation Manager

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Other web-users rate our hotel

  • 165 reviews 8.5/10 Location
  • 241 reviews 7.8/10 Room
  • 231 reviews 9.5/10 Service
  • 8 reviews 7.1/10 WiFi
  • 199 reviews 8.9/10 Cleanliness
  • 49 reviews 2.5/10 Comfort
  • 28 reviews 8.2/10 Vibe
  • 24 reviews 7.3/10 Food

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