ibis budget Surabaya Diponegoro 2 stars

Customer review rating 4.3/5 65 reviews
ibis budget Surabaya Diponegoro
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Room 1

Number of guests
Children's age

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How it works?

ALL - Accor Live Limitless

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Budget Hotel in city center of Surabaya

  • close to convenience stores and restaurants

  • 500m from Rahmad Mosque and GKI Church

  • Surrounded by entertainment venues such as karaoke bars and pubs

  • 10 minutes drive to Tunjungan Plaza, Ciputra World Mall, Sutos Mall

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • JUANDA AIRPORTPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
Business services
  • 2 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

ibis budget Surabaya Diponegoro

Jalan Raya Diponegoro no 183
Darmo Wonokromo
60241
surabaya
indonesia

Tel: +623199537111

Fax: (+62)31/99537222

Contact email

Check-in from 14h00

Check out up to 12h00

  • PURABAYA (BUNGURASIH) :   PURABAYA

  • By plane

    JUANDA AIRPORT At 22km / 13.67 miles - Shuttle paying

  • By train

    GUBENG STATION At 3.8km / 2.36 miles

  • By train

    GUBENG STATION At 4.5km / 2.8 miles

GPS :-7.281733, 112.731528

Our accommodations

Get into our cozy Sweet Bed at a budget price. Each room features a contemporary Nest design, soft duvet, free WIFI and includes a simple breakfast buffet.

Standard Room with 1 King-size bed

  • Max. number of persons: 2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Business Desk

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 70

  • Maximum capacity: 65 people

  • Maximum banquet capacity: 48 people

Find out more

Our guest reviews for
ibis budget Surabaya Diponegoro

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

65 reviews

Satisfying

Customer review rating 4.3/5

Sintya Business - 18/09/2019 Confirmed reviews ALL

great

Dear Ms. SINTIA O., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Diponegoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Frank General Manager

very reasonable to stay here

Customer review rating 4.3/5

Andre H. Business - 11/09/2019 Confirmed reviews ALL

the first things is great location and also value for money. budget hotel, but doesn't look at budget at all.

Dear Mr. Andre h., Warmest Greeting from ibis Budget Surabaya Diponegoro…. We very much appreciate your comments regarding your stay at the ibis Budget Surabaya Diponegoro.. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Frank General Manager

A Nice Stay

Customer review rating 4.3/5

Aditya J. Solo - 17/08/2019 Confirmed reviews ALL

A comfort room with affordable price. The hotel is very clean, the hot water worked perfectly.

Dear Mr. Aditya J., Warmest Greeting from ibis Budget Surabaya Diponegoro…. We very much appreciate your feedbacks regarding your stay at the ibis Budget Surabaya Diponegoro… It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Frank General Manager

CUKUP

Customer review rating 4.3/5

Natanael Business - 01/08/2019 Confirmed reviews ALL

Another typical budget hotel

Bapak Natanael Bagenda yang terhormat, Terima kasih Anda telah meluangkan waktu untuk mengisi survey online dari kami dan membagi komentar bahwa Anda cukup untuk tinggal Hotel ibis budget Surabaya Diponegoro, istilah cukup ini semoga dalam artian yang positif dimana Anda cukup puas. Point yang Anda berikan cukup baik, dari mulai efisiensi check in dan check out, dan keramahan staff kami Hanya dalama hal akomodasi, atau kamar yang Anda tempati tidak memberikan kesan yang menyenangkan dari point yang Anda berikan, untuk hal ini kami mohon maaf yang setulusnya. Kami sangat senang apabila Anda mau berbagi hal yang menjadikan pengalaman Anda tidak menyenangkan selama Anda menginap di ibis budget Surabaya Diponegoro, seperti inilah kami belajar dan ini akan kami gunakan untuk memperbaiki diri. Jika Anda memberi kami kesempatan untuk mendapatkan kepercayaan Anda kembali, saya akan meyakinkan Anda bahwa kami akan melakukan yang terbaik untuk memberikan Anda pengalaman hotel yang baik seperti banyak tamu yang menyukai pengalaman mereka selama tinggal di hotel ini. Salam hormat selalu Michael Frank - General Manager

Overall i satisfied with all services

Customer review rating 4.3/5

Nabila Couples - 31/07/2019 Confirmed reviews ALL

Comfort but the shower in the bathroom didn't work perfectly. Hot water would be very hot water. And the hotel wasn't providing any toothbrush and toothpaste

Dear UZDATUN N., Thank you so much for taking the time to tell us about your experience at the ibis budget Surabaya Diponegoro. the rating given is very positive, I am sorry reading that you have a problem with hot water, please allow me to express my sincerest apologies. Room amenities we will upgrading, to ensues all room equipped with proper bath room amenities. Department involved has informed directly regarding this issues , since your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Michael Frank - General Manager

Mr

Customer review rating 4.3/5

Michael Friends - 29/07/2019 Confirmed reviews ALL

Satisfy

Bapak WENNY T. yang terhormat, Kami sangat berterima kasih atas kesediaan Anda mengisi online survey dari kami, Rating dari Anda mengenai kunjungan Anda di ibis budget Surabaya Diponegoro. sangat positif. Hal positif ini segera kami bagikan kepada staff di seluruh Departemen, bagi kami komentar dan rating dari Anda menjadi motivasi tersendiri karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Michael Frank - General Manager

10 hours sleep

Customer review rating 4.3/5

Alice B. Families - 08/07/2019 Confirmed reviews ALL

Thank you ibis, you upgrade my room to 3 person capacity. Because I ask about twin beds no smoking room, but they didnt have room available

Dear ALICE b., I would like to sincerely thank you for staying with ibis budget Surabaya Diponegoro and for taking the time to share your experience during your stay. Your positive experience during your stay and the staff upgrading room to 3 (three) person capacity, has been shared accordingly with the team as this is one of the tools to always motivate the team to continuously provide great service to our guests. All staff of ibis budget Surabaya Diponegoro are looking forward to welcoming you back in the near future. Sincerely, Michael Frank - General Manager

Worth the price

Customer review rating 4.3/5

Prasetia G. Couples - 05/07/2019 Confirmed reviews ALL

Overall very satisfied

Dear Mr. Prasetya G., Warmest Greeting from ibis Budget Surabaya Diponegoro…. We very much appreciate your feedback regarding your stay at the ibis Budget Surabaya Diponegoro… It is always a pleasure to receive positive feedback. I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Michael Frank General Manager
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