ibis budget Surabaya Diponegoro 2 stars

Customer review rating (ALL Rating) 4.3/5 55 reviews

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Description

Hotel extras

  • Budget Hotel in city center of Surabaya

  • close to convenience stores and restaurants

  • 500m from Rahmad Mosque and GKI Church

  • Surrounded by entertainment venues such as karaoke bars and pubs

  • 10 minutes drive to Tunjungan Plaza, Ciputra World Mall, Sutos Mall

Our accommodation(s)

Hotel location

ibis budget Surabaya Diponegoro

Jalan Raya Diponegoro no 183, Darmo Wonokromo
60241 SURABAYA
Indonesia

GPS:-7.281733, 112.731528

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms

DIPO BREAKFAST CORNER

Non contractual photo

Located on L floor, overlooking the famous Diponegoro street, the restaurant serves Continental breakfast and local Surabaya cuisine.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  55 reviews

TripAdvisor Rating  4.5/5  858 reviews

Certificate of excellence 2023

Comfortable, Clean, Quiet

TripAdvisor rating 4.0/5

TravelinBroVets Solo travel - TripAdvisor review

If you have a really early departure from SUB then this is your best option for an onsite airport hotel located above Terminal 1. Check and check out was super efficient and easy, all the staff I came into contact with during this stay were so friendly and helpful. Rooms were very basic, but functional and clean for a short stay. The rooms are super quiet for an airport hotel which really surprised me. Plenty of food options downstairs at Terminal 1. Property offers a shuttle service to Terminal 2, but book early.

Tamu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Cordia Hotel Surabaya Airport. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Galuh Nur Aidha Hotel Manager

Review

TripAdvisor rating 4.0/5

Iwan W TripAdvisor review

Prime Location: Being on the first floor between arrival and departure, it’s perfect for travellers seeking a restful stopover. Clean and Efficient: The hotel ensures a good night’s sleep with comfortable beds, crisp linens, and spotless showers. Friendly Staff: Despite the challenges posed by the pandemic, the staff remains helpful and attentive. Sanitation measures, including sanitization boxes and hand sanitisers, are thoughtfully provided in the lobby. Overall good and efficient hotel. The bed and linen were good, and the shower was clean. Had a good opportunity to rest before an early flight.

Tamu yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Cordia Hotel Surabaya Airport. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Galuh Nur Aidha Hotel Manager

Get a transit flight? Stay at Cordia Surabaya !

TripAdvisor rating 5.0/5

Nabilla B TripAdvisor review

Got a transit flight to Makassar on the next day, I decided to stay in this hotel. Location is perfect, inside the Terminal 1 Juanda Airport so no need to use transportation anymore (If your flight domestik). Receptiont named Devi was nice and cheerful, the Bar staff is also awesome. Feels like stay at my home. Thank you guys for your service. Love it so much !

Dear Guest, We are very grateful for your comments regarding your visit to Cordia Hotel Surabaya Airport. It is a pleasure for us to receive positive feedback. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Galuh Nur Aidha Hotel Manager

Good position and well trained staff

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Overall satisfied with the stay, but feel the room not well maintained even the hotel still new(5 years). Have sticky table which I do not mind at all but blood stained in the bed sheet is no for biosecurity issue. Hope the cleanliness can be improve and maybe repaint some of the room if the wall is too dirty. Warm regards, Toni.

Dear Toni S., We very much appreciate your comments regarding your stay at the ibis budget Surabaya Diponegoro. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elok - Operational manager

Hotel in decline?

Customer review rating 3.5/5

Jack Families - Confirmed reviews ALL

Compared to last year the hotel seems to be in decline. There was a lot of yellow/orange limescale in the bathroom. Moreover, the taps are not working properly. If one decides to have a shower, one could decide to use the shower head or the tap. However, water is seeping through both the shower head and tap (in at least 2 rooms!). Breakfast was Indonesian: rice, ayam goreng, some veggies, and the food was good! Nonetheless, I would recommend this hotel since many other hotels do not perform better. Recall that lime scale is a huge problem in the country. I feel like they may never have heard of vinegar to clean the bathroom. Staff were kind as usual. I would have expected a better level of English. On the one hand I reckon it is worth it to check other hotels, on the other hand I know what I can expect and I know that the above issues apply to many other hotels as well. Will I come back? Yeah, I will, in the end it was a good experience, but problems should be solved..

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Other web-users rate our hotel

  • 108 reviews 6.7/10 Location
  • 343 reviews 6.9/10 Room
  • 241 reviews 9/10 Service
  • 15 reviews 7.1/10 WiFi
  • 191 reviews 7.6/10 Cleanliness
  • 56 reviews 8.2/10 Vibe
  • 39 reviews 5.3/10 Breakfast

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