Mercure Surabaya Grand Mirama 4 stars

Customer review rating (ALL Rating) 4.6/5 393 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 257 Guest Rooms (21 Connecting Rooms, 168 Non-Smoking Rooms, and 89 Smoking Rooms)

  • 3 Hotel Restaurants, Coffee Café Bar & Lounge and Oasis Poolside Bar

  • Sport and Recreation Facilities: Outdoor Pool, Fitness Center & Spa

  • 14 Modern Meeting Rooms and Grand Ballroom with an Bohemian Style of Interior Design

  • Free High-speed WIFI throughout the hotel area

Our accommodation(s)

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Hotel location

Mercure Surabaya Grand Mirama

Jl Raya Darmo 68 - 78
60264 SURABAYA
Indonesia

GPS:-7.28505, 112.739236

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  393 reviews

TripAdvisor Rating  4.5/5  1,963 reviews

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Hotel nya recommended bgtt 💓😍

Dear Ratna D., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

100 of 10 service. excellent service👍

Customer review rating 5.0/5

Yo… Business - Confirmed reviews ALL

very comfortable, and the staff very helpful. i’ll be back to this hotel asap.

Customer review rating 4.5/5

Rizal D. Business - Confirmed reviews ALL

Good hotel, and excelent service by the staff of hotel

Great Hotel In the midle city

Customer review rating 5.0/5

Esti H. Families - Confirmed reviews ALL

I has many time stay al Mercure Grand Mirama Surabaya and this hotel was affordable price event location in the midle Of Surabaya City and all staff member very helpfull and good hospitality

Dear Esti H., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andreas Riyadi General Manager

good experience

Customer review rating 5.0/5

Ira A. Friends - Confirmed reviews ALL

friendly staff’s, good location, awesome break fast menu and taste, suka bgt!

Dear Ira E., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

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Other web-users rate our hotel

  • 94 reviews 8.6/10 Location
  • 347 reviews 7.6/10 Room
  • 576 reviews 9.1/10 Service
  • 9 reviews 7.4/10 WiFi
  • 337 reviews 9.1/10 Food
  • 194 reviews 8.5/10 Cleanliness
  • 137 reviews 8.8/10 Breakfast
  • 83 reviews 5.9/10 Comfort

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