Mercure Surabaya Grand Mirama 4 stars

Customer review rating (ALL Rating) 4.6/5 605 reviews

Mercure Surabaya Grand Mirama - Image 1
Mercure Surabaya Grand Mirama - Image 2
Mercure Surabaya Grand Mirama - Image 3
Mercure Surabaya Grand Mirama - Image 4

Description

Hotel extras

  • Strategically located to Gubeng Train Station and Juanda Airport

  • Near tourist attractions such us Zoo Surabaya , Tugu Pahlawan Monument, and many Shopping Cent

  • Only 6 minutes by vehicles to Tunjungan Plaza

Our accommodation(s)

Book this hotel

Hotel location

Mercure Surabaya Grand Mirama

Jl Raya Darmo 68 - 78
60264 SURABAYA
Indonesia

GPS:-7.28505, 112.739236

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  605 reviews

TripAdvisor Rating  4.6/5  2,600 reviews

Good stay

Customer review rating 4.0/5

K. Business - Confirmed reviews ALL

Bapak Mohamad K. yang terhormat, Salam Hangat Dari Mercure Surabaya Grand Mirama Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Surabaya Grand Mirama. Sangat menyenangkan bagi kami untuk menerima ulasan dari Anda. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager

Good stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Dear Ms R., Warmest Greeting From Mercure Surabaya Grand Mirama Thank you for taking the time to tell us about your experience at the Mercure Surabaya Grand Mirama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugito Adhi Cluster General Manager

Great service, good breakfast and well located

Customer review rating 5.0/5

Muliadi J. Solo - Confirmed reviews ALL

Dear Mr Muliadi J., Warmest Greeting From Mercure Surabaya grand Mirama We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi, Cluster General Manager

Good staycation with family

Customer review rating 4.0/5

Jefri K. Families - Confirmed reviews ALL

Dear Mr Mochamad Jefri k.., Warmest Greeting From Mercure Surabaya Grand Mirama We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi, Cluster General Manager

Good

Customer review rating 5.0/5

Saskia Solo - Confirmed reviews ALL

Dear Saskia Dyah H., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 121 reviews 8.8/10 Location
  • 428 reviews 7.6/10 Room
  • 721 reviews 9.2/10 Service
  • 10 reviews 8.6/10 WiFi
  • 462 reviews 9.2/10 Food
  • 222 reviews 8.7/10 Cleanliness
  • 177 reviews 9.1/10 Breakfast
  • 109 reviews 6.3/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Surabaya