Mercure Surabaya Grand Mirama 4 stars

Customer review rating (ALL Rating) 4.6/5 526 reviews

Mercure Surabaya Grand Mirama - Image 1
Mercure Surabaya Grand Mirama - Image 2
Mercure Surabaya Grand Mirama - Image 3
Mercure Surabaya Grand Mirama - Image 4

Description

Hotel extras

  • Strategically located to Gubeng Train Station and Juanda Airport

  • Near tourist attractions such us Zoo Surabaya , Tugu Pahlawan Monument, and many Shopping Cent

  • Only 6 minutes by vehicles to Tunjungan Plaza

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Surabaya Grand Mirama

Jl Raya Darmo 68 - 78
60264 SURABAYA
Indonesia

GPS:-7.28505, 112.739236

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  526 reviews

TripAdvisor Rating  4.5/5  2,373 reviews

Good location, great staff, great value

Customer review rating 5.0/5

Edward Business - Confirmed reviews ALL

Stayed here for business visits. Location is very prime. Great service by the staff, price is also very reasonable.

Dear Edward S., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

Good

Customer review rating 4.5/5

Adri Business - Confirmed reviews ALL

Loved it

Dear Adri P., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

Good stay on my first visit to Surabaya

Customer review rating 4.0/5

Yenny T. Business - Confirmed reviews ALL

Since i only have very short stay, I don't have enough experience to share. But the one that I mostly will remember is the experience when I have breakfast. The team in the restaurant was giving very good services to me. Oh ya saya ingat ... keran di kamar mandi yg shower diatas kepala selalu menyala dan keluar air dingin. Jd kl mau mandi dg air hangat saya harus minggir2 supaya tidak terkena air dari shower tsb. The rest are good

Dear Yenny E., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

The goodness for goodnight

TripAdvisor rating 5.0/5

Tourist56821534986 TripAdvisor review

Decent place to stay,good service,good vibes,lots of kinds of food.. anyway there's nothing to be worried about. If i hv a chance to choose i would like to stay here over and over again. ITS a honest review from me . The best of the best in surabaya

Tourist56821534986 yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Surabaya. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan dari Anda. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Sugito Adhi General Manager

Good Stay

Customer review rating 4.5/5

Z. P. Business - Confirmed reviews ALL

The room is spacey, good lighting, good air conditioning. Breakfast is outstanding. recommended for business trip.

Dear Z. Zakka, We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 109 reviews 8.6/10 Location
  • 416 reviews 7.7/10 Room
  • 727 reviews 9.2/10 Service
  • 9 reviews 8.1/10 WiFi
  • 482 reviews 9.2/10 Food
  • 218 reviews 8.6/10 Cleanliness
  • 184 reviews 8.6/10 Breakfast
  • 105 reviews 6.1/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Surabaya