Mercure Surabaya Grand Mirama 4 stars

Customer review rating (ALL Rating) 4.6/5 460 reviews

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Description

Hotel extras

  • Strategically located to Gubeng Train Station and Juanda Airport

  • Near tourist attractions such us Zoo Surabaya , Tugu Pahlawan Monument, and many Shopping Cent

  • Only 6 minutes by vehicles to Tunjungan Plaza

Our accommodation(s)

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Hotel location

Mercure Surabaya Grand Mirama

Jl Raya Darmo 68 - 78
60264 SURABAYA
Indonesia

GPS:-7.28505, 112.739236

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  460 reviews

TripAdvisor Rating  4.5/5  2,106 reviews

Excellent stay

Customer review rating 5.0/5

Linda Families - Confirmed reviews ALL

The room was spacious,,comfortable and having good,,well-mantained facilities. The breakfast menu was very varied,,it was tasted delicious and there were a lots of traditional menu. The service from the hotel staff were also good.

Dear Dr.Linda A., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

Excellent

Customer review rating 5.0/5

Thalia S. Business - Confirmed reviews ALL

Thank you for Fais, Ellen, Belva

Dear Thalia S., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

clean, humble staff, and well located

Customer review rating 4.5/5

Chai Y. Business - Confirmed reviews ALL

best service and i will comeback here

Dear Chai y., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

Excellent services and nice stay

Customer review rating 4.5/5

Annisa R. Business - Confirmed reviews ALL

This is my second time visit at Mercure Surabaya Grand Mirama. Friendly and attentive staff greeted me with a warm smile. The breakfast buffet with a wide variety of dishes to suit every taste. The breakfast staff was attentive and friendly, refilling my coffee cup and offering their signature dish Soto Mirama which was good. Throughout my stay, I was thoroughly impressed with my stay at the Mercure Surabaya Grand Mirama and would highly visit again sometime in near future.

Dear Annisa R. S., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

enough

Customer review rating 3.5/5

F. Business - Confirmed reviews ALL

not sound proof. sound from other room also aisle is clear.

Dear F. Fahmy, We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi General Manager

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Other web-users rate our hotel

  • 97 reviews 8.3/10 Location
  • 369 reviews 8/10 Room
  • 651 reviews 9.3/10 Service
  • 9 reviews 7.4/10 WiFi
  • 420 reviews 9/10 Food
  • 206 reviews 8.5/10 Cleanliness
  • 159 reviews 8.6/10 Breakfast
  • 89 reviews 6.1/10 Comfort

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