Mercure Surabaya Grand Mirama 4 stars

Customer review rating (ALL Rating) 4.8/5 1,351 reviews

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Description

Hotel extras

  • Strategically located to Gubeng Train Station and Juanda Airport

  • Near tourist attractions such us Zoo Surabaya , Tugu Pahlawan Monument, and many Shopping Cent

  • Only 6 minutes by vehicles to Tunjungan Plaza

Our accommodation(s)

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Hotel location

Mercure Surabaya Grand Mirama

Jl Raya Darmo 68 - 78
60264 SURABAYA
Indonesia

GPS:-7.28505, 112.739236

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,351 reviews

Customer review rating 4.5/5

John W. Business - Confirmed reviews ALL

Stayed for a conference and was a good experience.

Dear John W., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager

Customer review rating 5.0/5

F. F. Families - Confirmed reviews ALL

I stayed so comfortably, and all the staffs are so nice

Dear F. Fandy, We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager

Customer review rating 5.0/5

Jessy J. K. Business - Confirmed reviews ALL

Comfortable stay, helpfull staff

Dear Jessy J. K., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager

Customer review rating 4.5/5

Teddy A. Solo - Confirmed reviews ALL

Nice clean and comfy room at a valuable rate.

Dear Teddy A., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager

Customer review rating 4.0/5

Aiman R. M. K. Families - Confirmed reviews ALL

Rooms were a bit dated with few defects here and there, but crew were very attentive upon complaint. Breakfast food taste and spread was amazing throughout the stay. Ultimately - 7-star for the staffs, very warm and friendly.

Dear Aiman R. M. K., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager

Other web-users rate our hotel

  • 131 reviews 9.2/10 Location
  • 561 reviews 8.5/10 Room
  • 983 reviews 9.5/10 Service
  • 11 reviews 9/10 WiFi
  • 600 reviews 9.4/10 Food
  • 285 reviews 9.1/10 Cleanliness
  • 235 reviews 9.4/10 Breakfast
  • 170 reviews 9.2/10 Vibe

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