Mercure Surabaya Grand Mirama 4 stars

Customer review rating (ALL Rating) 4.7/5 1,262 reviews

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Description

Hotel extras

  • Strategically located to Gubeng Train Station and Juanda Airport

  • Near tourist attractions such us Zoo Surabaya , Tugu Pahlawan Monument, and many Shopping Cent

  • Only 6 minutes by vehicles to Tunjungan Plaza

Our accommodation(s)

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Hotel location

Mercure Surabaya Grand Mirama

Jl Raya Darmo 68 - 78
60264 SURABAYA
Indonesia

GPS:-7.28505, 112.739236

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,262 reviews

TripAdvisor Rating  4.6/5  2,851 reviews

Customer review rating 5.0/5

Aditya S. S. Families - Confirmed reviews ALL

The staffs are very helpful. The rooms are clean & nice.

Dear Aditya S. S., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager

Customer review rating 5.0/5

Projo M. R. Business - Confirmed reviews ALL

Wonderful experience to stay, will be back if there is occasion to surabaya

Dear Projo M. R., Mr We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager

Customer review rating 5.0/5

Dina D. M. Business - Confirmed reviews ALL

sangat worth it

Dear Dina D. M., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager

Mercure

TripAdvisor rating 5.0/5

Mega A TripAdvisor review

Nice ambiance in the heart of surabaya city, warmth with nice and good for family visit. Good service and nice facilities

Kepada Bapak / Ibu Tamu yang terhormat, Kami sangat menghargai komentar Anda mengenai pengalaman menginap Anda di Mercure Surabaya Grand Mirama. Merupakan suatu kebahagiaan bagi kami menerima umpan balik positif. Saya akan menyampaikan komentar Anda kepada tim kami. Saya yakin umpan balik ini akan menjadi penyemangat bagi seluruh staf kami dalam upaya kami untuk terus meningkatkan kualitas layanan. Terima kasih sekali lagi atas pengalaman Anda, dan kami harap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager

Customer review rating 4.5/5

Nurul H. M. Solo - Confirmed reviews ALL

So far the services're ok

Dear Nurul H. M., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager

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Other web-users rate our hotel

  • 122 reviews 9/10 Location
  • 510 reviews 8.3/10 Room
  • 884 reviews 9.4/10 Service
  • 10 reviews 9.9/10 WiFi
  • 554 reviews 9.3/10 Food
  • 249 reviews 9/10 Cleanliness
  • 219 reviews 9.3/10 Breakfast

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