Mercure Surabaya Grand Mirama 4 stars

Customer review rating (ALL Rating) 4.7/5 1,193 reviews

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Description

Hotel extras

  • Strategically located to Gubeng Train Station and Juanda Airport

  • Near tourist attractions such us Zoo Surabaya , Tugu Pahlawan Monument, and many Shopping Cent

  • Only 6 minutes by vehicles to Tunjungan Plaza

Our accommodation(s)

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Hotel location

Mercure Surabaya Grand Mirama

Jl Raya Darmo 68 - 78
60264 SURABAYA
Indonesia

GPS:-7.28505, 112.739236

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,193 reviews

TripAdvisor Rating  4.6/5  2,806 reviews

Good experience for stay in Mercure Surabaya Grand Mirama. Very good ver clean adn nice peopple. Thx

TripAdvisor rating 5.0/5

Riyan A TripAdvisor review

Good experience for my room. Nice room and nice breakfeast. And nice for employee. Very vlean room and silent romm so good for rest

Customer review rating 4.5/5

Ira P. A. Families - Confirmed reviews ALL

Nice room and clean bathroom. Great breakfast

Dear Ira P. A., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager

Mercure

TripAdvisor rating 5.0/5

digest s TripAdvisor review

Three days stay on mencure hotel darmo im ferry happy dan nice rooms.. And every breakfast in the morning always ontime all menu on stand Thanks a lot for mercure hotel surabaya

Kepada Bapak / Ibu tamu yang terhormat, Kami sangat menghargai komentar Anda mengenai pengalaman menginap Anda di Mercure Surabaya Grand Mirama. Merupakan suatu kebahagiaan bagi kami menerima umpan balik positif. Saya akan menyampaikan komentar Anda kepada tim kami. Saya yakin umpan balik ini akan menjadi penyemangat bagi seluruh staf kami dalam upaya kami untuk terus meningkatkan kualitas layanan. Terima kasih sekali lagi atas pengalaman Anda, dan kami harap kunjungan Anda berikutnya akan sama menyenangkannya dengan kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager

Customer review rating 5.0/5

George H. B. Business - Confirmed reviews ALL

Even before checking in, the Hotel already communicated with me via whatsap which is highly appreciate it. Upon check in the service was really good. The F&B team is also very helpful

Dear George H. B., Mr We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager

Customer review rating 4.5/5

Lana Business - Confirmed reviews ALL

great

Dear Lana , We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager

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Other web-users rate our hotel

  • 120 reviews 8.8/10 Location
  • 479 reviews 8/10 Room
  • 824 reviews 9.3/10 Service
  • 9 reviews 9.9/10 WiFi
  • 507 reviews 9.3/10 Food
  • 235 reviews 8.6/10 Cleanliness
  • 197 reviews 9.4/10 Breakfast

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