Name: Mercure Surabaya Grand Mirama | 4-Star Hotel In Surabaya, Indonesia - ALL - ALL
Address: Jl Raya Darmo 68 - 78, SURABAYA, 60264, ID
Telephone: +62315623000
Rating: 4.8

Mercure Surabaya Grand Mirama

Hotel for travellers looking for local and authentic experiences

Centrally located in Surabaya City, Mercure Surabaya Grand Mirama is a mid-scale hotel that's perfect for both business and leisure travelers. It's close to Juanda airport, Tunjungan Plaza shopping center, Gubeng railway station, and many other well-known attractions. Featuring 257 rooms, including 19 suites, 3 restaurants, a coffee shop, a pool bar, 14 meeting rooms, a ballroom, swimming pool, gym, bicycle rentals, and a spa is a part of the facilities at this 4-star hotel.

Mercure Surabaya Grand Mirama, a 4-star hotel in the heart of Surabaya, offers easy access to Juanda Airport, Tunjungan Plaza, and Gubeng Station with 257 rooms, dining, meeting facilities, pool, gym, and health club, it's perfect for business or leisure. Stay at Mercure Surabaya Grand Mirama, a 4-star hotel close to Juanda Airport, Tunjungan Plaza, and Gubeng Station. Perfect for business or leisure.

Surabaya is the center of business, commerce, industry and education in Eastern Indonesia. Besides having cultural and historical value, the city also have rapid business life, as well as great leisure experiences and mouth-watering culinary choices.

Our hotel offers class, comfort, and convenience. Our dedicated service team will help you in experiencing all your private and professional events in style

Sugito Adhi, Hotel Management

Hotel extras

Strategically located to Gubeng Train Station and Juanda Airport
Near tourist attractions such us Zoo Surabaya , Tugu Pahlawan Monument, and many Shopping Cent
Only 6 minutes by vehicles to Tunjungan Plaza

Our accommodation(s)

Room

Classic Room - 1 king size bed

4 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Classic Room - 2 single bed

4 pers. max
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Accessible room

See availabilities

Room

Classic Superior Room, City View - 1 king size bed

4 pers. max
24 m² / 258 sq ft

Bedding 1 x King size bed(s)
Views: City View

See availabilities

Room

Classic Superior Room, City View - 2 single bed

4 pers. max
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: City View
Accessible room

See availabilities

Room

Privilege King Room, City View - 1 king size bed

4 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Deluxe Suite - 1 king size bed

4 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Privilege Twin Room, City View - 2 single bed

4 pers. max
30 m² / 322 sq ft

Bedding 2 x Twin bed(s)
Views: City View

See availabilities

Room

Privilege Luxe King, Ideal for Family - 1 king size bed

4 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)

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Room

Privilege Luxe Twin, Ideal for Family - 2 single bed

4 pers. max
30 m² / 322 sq ft

Bedding 2 x Twin bed(s)

See availabilities

Suite

Studio Suite Room, Ideal for Family - 1 king size bed

4 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)

See availabilities

Suite

Privilege Suite - 1 king size bed

Non contractual photo

4 pers. max
54 m² / 581 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Classic Room - 2 single bed

4 pers. max
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Accessible room

See availabilities

Room

Classic Superior Room, City View - 2 single bed

4 pers. max
24 m² / 258 sq ft

Bedding 2 x Twin bed(s)
Views: City View
Accessible room

See availabilities

Take advantage of our Flight + Hotel offers

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Hotel location

Mercure Surabaya Grand Mirama

Jl Raya Darmo 68 - 78
60264 SURABAYA
Indonesia

GPS:-7.28505, 112.739236

+62 31 5623000

+62 31 5678383

Gubeng Station

Railway station

Access: 4 km / 2.49 mi 15 min drive

Shuttle

Shuttle on call

Tugu Pahlawan

Tourist attraction

Access: 1.5 km / 0.93 mi 7 min drive

Shuttle

Shuttle on call

Surabaya Zoo

Zoo

Access: 2.5 km / 1.55 mi 5 min drive

Shuttle

Shuttle on call

Tunjungan Plaza

Shopping centre/mall

Access: 2 km / 1.243 mi

Shuttle

Additional charge

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

Near the property

Car park

TRIMURTI RESTO

Indonesian and international cuisine in an open kitchen style, close to the lounge area and gives you a view to the Mercure Surabaya's swimming pool and pond.

LAN HUA

Our modern Chinese cuisine restaurant seats 90 and also has 3 private dining rooms, ideal for business meetings and social gatherings in our 4-star hotel.

EBISU

To provide a new dining experience, Ebisu serves Japanese dishes with active promotion and is available to both in-house and outside guest.

COFFEE CAFE

Sit back and enjoy sumputous café food in a food truck concept in downtown Surabaya.

COFFEE CAFE

Our American style coffee lounge serves sandwiches and cakes all day and has live entertainment starting from 6pm.

OASIS SWIMMING POOL

The Oasis swimming pool is located at back of Mercure Surabaya hotel along with a pleasant garden arrangement and pool snack bar.

Meetings & Events

Number of Meeting Room: 14
Surface of the largest room: 1100 m² / 3609 sq ft
Maximum seats capacity: 1200
Maximum capacity for banquets: 700

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.8/5 1,342 reviews

Henry S. Business - 3/6/2026 Confirmed reviews ALL

The team did an excellent work to welcome my stay at the hotel, from arrival, checking in and room preparation

Dear Henry S., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager

Frankynata T. Business - 3/2/2026 Confirmed reviews ALL

Bathroom hot water and cold water have design problem. the hot water and cold water have different pressure and flow, so while many guest/others use hot water, even we put tap on most left it still not hot and while many guest/others use cold water, even we put tap on most right it still too hot. While I got the right position for tap to get warm water, after I close it to use soap, when I open tap again in same position, I did not get the same warm water but too hot or too cold. You need to check design of water supply for bathroom water to ensure this will not happen again. I stayed 3 times and have the same problem.

Dear Frankynata T., Thank you for taking the time to tell us about your experience at the Mercure Surabaya Grand Mirama. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sugito Adhi Cluster General Manager

D. D. Families - 2/25/2026 Confirmed reviews ALL

I got my handphone charger left at the hotel, the staff contacted me and sent the charger to my address in Jakarta. A very pleasant experience.

Bapak D. Donny yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Surabaya Grand Mirama. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager

Arijani G. Families - 2/18/2026 Confirmed reviews ALL

I will be back again

Arijani G. yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Surabaya Grand Mirama. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Sugito Adhi Cluster General Manager

John W. Business - 2/16/2026 Confirmed reviews ALL

Stayed for a conference and was a good experience.

Dear John W., We very much appreciate your comments regarding your stay at the Mercure Surabaya Grand Mirama. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sugito Adhi Cluster General Manager