I liked the old style. Also well maintained. Very friendly and good service

We stayed at the Hotel as it has character, history and presents as very well maintained. We were not disappointed, the hotel was indeed very well maintained and the staff were friendly and very attentive. Additionally we found the hotel to be well located for access to much of the city and shopping if needed, but we also found the holiday was achieved simply relaxing in the hotel and by the pool or in the bar/restaurant. Recommended.

Very good location in the city, just 50m from Tunjungan Plaza and PCR test centre “BUMAME”

It's very amazing, i can feel the spirit of the battle among "arek-arek Suroboyo" at 1945, and also, the crew was very kind, the food taste was amazing too.. hopely i can visit there again..

Good location, heritage hotel since 1910 is means more than 110 years, but all the building is well maintenance, so nice to stay here

Good location, good stay, friendly staff, heritage hotel with delicious meal.

The location is very good and near to Tunjungan Plaza so it's easy to find food and traansportation. A comforatble and green environment in the middle of the city, comfortable for resting. A historical hotel.

i booked and stay for celebrate my friend birthday. the room quite good, clean and nice. i like the hotel ambience very historical old building. and the room also. all the things in the room very historical. from shower, basinet. room size quite big. their service excellent. they know what to do and what guest want.

Third time staying at this hotel, great staff and great service. Always nice to stay at this hotel as a platinum Accor member. Love the breakfast options and the Maj bar. Will be back short;y for my next stay when in Surabaya.

The oldfashioned hotel and also you can feel the historical ambience. Oldfashioned furniture in the big room. Helpfull staff and you can learn the history from the picture. Clean bathroom and room. Overall is good.

Travelling on business I enjoyed a great one night stay. Upgraded to a beautiful room with outside seating overlooking gorgeous gardens. Fantastic evening drinks in a safe pub environment with live band and friendly atmospehere. Superb breakfast al fresco. Late check out to facilitate onward travel. Well done all.

This is the third time staying in the Majapahit and won't be my last. The location is superior, just a short walk to one of the biggest shopping centres I've been in where you can easily spend a day. Every space is a masterpiece of its own. The lobby lounge is superb for business greetings. Staff are ever helpful to please. Breakfast is scrumptious with many choices. Rooms are so spacious.

The grounds were immaculately maintained. Located near the newest and largest mall Tunjungan Plaza. However, the housekeeping needs to be improved many notches up. The carpet in the room had stains and visibly dirty at all the sides and corners. The toilet bowl was not cleaned thoroughly inside and outside. The reception staff was surprised and said they would report this to the housekeeping department.

This is a heritage hotel that has been unobtrusively upgraded to modern five star comfort level. It is walking distance to a big shopping mall. We (couple with two teenage children) stayed here in two rooms for two nights and found the rooms huge and comfortable. The breakfast buffet was lavish. Only issues were we were woken by the early call to prayer from the mosque, and we had a few mosquitoes in the room. These are pretty much standard complaints for Indonesian hotels, and the rooms opening onto the central garden of the hotel (which is part of the charm of the place) obviously makes mosquito entry to the rooms more likely. The hotel provides both insect spray and body insect repellent if you want to use these. We would stay here again in a heartbeat.

The moment you enter the lobby, you will get that feeling of nostalgia, as the hotel was built in 1910, Very colonial, large rooms great amenities, the place is a must go. There is a huge courtyard in the middle, and the hotel is just a stone throw away from the huge Tunjangan Plaza Mall,