Hotel Majapahit Surabaya - MGallery 5 stars

Customer review rating (ALL Rating) 4.7/5 1,036 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Labeled ALLSAFE

  • Exceptional character mixing classical colonial architecture.

  • Close to business district, malls and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Our accommodation(s)

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Hotel location

Hotel Majapahit Surabaya - MGallery

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,036 reviews

TripAdvisor Rating  4.5/5  1,392 reviews

Certificate of excellence 2023

Very good location.. Pretty much alive nightlife in a good way

Customer review rating 4.0/5

Fyc Couples - Confirmed reviews ALL

Location is very good.. One of the busiest road after sun set.. Very close with TP mall (within 5 minutes walking distance)

Dear freddy y., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun General Manager.

Great location, lovely hotel stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Beautiful hotel with fascinating role in history of Surabaya. Centrally located with excellent staff. We enjoyed our stay immensely and would return in a heartbeat.

Dear Amelia S., Greetings from Hotel Majapahit Surabaya! It was a pleasure to have you as our guest at the Hotel Majapahit Surabaya during your recent visit, we do hope that your journey home was safe and enjoyable. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve our facilities and services that we provide to ensure that we are meeting, if not exceeding, your expectations. I would like to thank you very much for your gracious comments will truly serve as an inspiration for all of us, I will share it with all my team, especially Olivia to continue to care for and delight our guests. We really appreciate your constructive feedback and we will rectify it to improve our service and product in the future. We are looking forward to the opportunity of welcoming you back to the Hotel Majapahit Surabaya in the not too distant future. Yours sincerely, Kahar Salamun General Manager

Historical Hotel of Surabaya

TripAdvisor rating 5.0/5

Tyas K TripAdvisor review

Not only great room and comfortable stay, but also one of historical place in surabaya, you can read the history about how indonesian specialy surabayan fight for their freedom from hollander and see some old photos there. Bed,pillows are so comfy! Bath up and hairdyer are available.

Dear valuable Guest, It is very pleasant to read your beautiful words after your recent stay with us at Hotel Majapahit Surabaya. We are delightful to know that you extremely happy when you stayed here. It is a great pleasure to hear that we have met your expectations in all aspects. We thank you for your recommendation, it really means a lot to us. I will definitely forward your compliments to all members of my team, in order to make their days and for further encouragement, but the most important thing is to welcome you back here with us soon, hopefully in not too distant time. Very Best Regards, Kahar Salamun General Manager

Tourist-spot-like hotel

Customer review rating 4.0/5

M. L. Business - Confirmed reviews ALL

Nice architecture, the restaurant's dishes and service is near perfection.

Dear L. M., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun. General Manager.

One of the best hotels in Java

TripAdvisor rating 5.0/5

T6269BQalexandrum Couples - TripAdvisor review

Very beautifull hotel from 1910, with a colonial vibe but also very nice preserved. Pool is quite large, Indigo restaurant has very good food, room service is prompt and all employees are smiling and give you a great vibe. Get ready to take a lot of pictures cause it’s amazing inside.

Dear Alexandrum, Greetings from Hotel Majapahit Surabaya! It was a pleasure to have you as our guest at the Hotel Majapahit Surabaya during your recent visit, we do hope that your journey home was safe and enjoyable. Thank you for taking time to complete our questionnaire. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve our facilities and services that we provide to ensure that we are meeting your expectations. Of course I am pleased to learn that you enjoyed your visit with us and found the overall experience to be good. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I look forward to the opportunity of welcoming you back to the Hotel Majapahit Surabaya in the not too distant future. Yours sincerely, Kahar Salamun General Manager.

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Other web-users rate our hotel

  • 306 reviews 9.4/10 Location
  • 595 reviews 8.1/10 Room
  • 690 reviews 9.1/10 Service
  • 7 reviews 9/10 WiFi
  • 418 reviews 8.6/10 Amenities
  • 389 reviews 8.9/10 Vibe
  • 281 reviews 8.7/10 Comfort
  • 262 reviews 8.9/10 Breakfast

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