Majapahit Hotel Surabaya - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 1,103 reviews

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Jalan Tunjungan 65, Kec Genteng, 60275, 60275 SURABAYA, Indonesia

Description

Hotel extras

  • Exceptional character mixing classical colonial architecture.

  • Strategically located near one of Indonesia's largest shopping malls, "Tunjungan Plaza".

  • Close to business district and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Our accommodation(s)

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Hotel location

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Telephone
Fax +62 31 5454111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,103 reviews

TripAdvisor Rating  4.7/5  1,609 reviews

Wonderful Heritage Hotel

Customer review rating 5.0/5

Mark H. Couples - Confirmed reviews ALL

We have stayed at the Sarkies Eastern & Oriental in Georgetown, Penang on a number of occasions going back to 1990 prior to its redevelopment and, with the addition of its new ‘block’, its ruination as a heritage hotel. Raffles in Singapore has pretty much gone the same way as the E&O and The Strand in Rangoon or Yangon as it is now called is a difficult option given the terrible and ongoing issues in Myanmar. So the Majapahit Hotel in Surabaya is just wonderful, full of history, style and with the ambiance reflecting its heritage. All the staff are charming and a credit to the hotel whilst the rooms, pool area, bar, lobby and restaurant maintain its theme. It is a truly special experience.

Dear Mark And Rosemary H., Thank you for taking the time to share your detailed and insightful feedback regarding your past experiences at the Sarkies Eastern & Oriental and Raffles, as well as your positive impressions of the Majapahit Hotel. We sincerely appreciate you highlighting the historical significance and unique ambiance of heritage hotels. Your perspective on the evolution of these iconic properties is valuable. It is particularly gratifying to learn that the Majapahit Hotel in Surabaya has resonated so deeply with you. We are delighted that you found our hotel to be a wonderful reflection of its history and style, and that the ambiance truly captured its heritage. Your kind words regarding our staff are especially rewarding. They take immense pride in providing exceptional service and upholding the hotel\'s unique character. We are also pleased that you appreciated the theming throughout our rooms, pool area, bar, lobby, and restaurant. Thank you once again for sharing your experience. We hope to have the pleasure of welcoming you back to the Majapahit Hotel in the future. Sincerely, Kahar Salamun, General Manager.

Customer review rating 4.5/5

Src Business - Confirmed reviews ALL

Everything was right, Staff, food, rooms, location. Very good one.

Dear Sankhanilay R., We very much appreciate your comments regarding your stay at the Majapahit Hotel Surabaya - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun. General Manager.

Perfect location and great stay as always.

Customer review rating 4.5/5

Gpramita Families - Confirmed reviews ALL

Our annual stay in this hotel during Lebaran trip to Surabaya was perfect. Located in the middle of the city and there’s a lot of variety food nearby the hotel. The staff also warm and helpful, especially when I accidently left my stuff at the room after I checked out, they kept it, much appreciate for it. Highly recommend for people who love quiet and comfort stay in Surabaya.

Dear Gadis P., It brings us immense joy to know that your annual Lebaran trip stay with us was perfect once again! We are delighted that you appreciate our central location, offering easy access to the city and the diverse culinary scene nearby. We are also very happy to hear that you found our staff warm and helpful. It\'s especially heartwarming to know that they were able to assist you with your belongings left behind after check-out. We are so glad they could ensure its safekeeping for you – our team is always ready to go the extra mile for our guests. Thank you for highly recommending Hotel Majapahit Surabaya to those seeking a quiet and comfortable stay. We truly value your continued patronage and look forward to welcoming you back for your next Lebaran trip! Sincerely, Kahar Salamun. General Manager.

Fabulous Classic Hotel

TripAdvisor rating 5.0/5

Adrian F Solo travel - TripAdvisor review

Fabulous classic hotel. Wonderful design displaying the style of the colonial era. Excellent professional friendly and helpful staff. Spotlessly clean. Great food and service at indigo restaurant and a busy pub out front. Meticulous gardens and landscaping. The sumptuous lunch lobby makes you want to sit relax and watch the world go by.

Dear Adrian F, Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you enjoyed the classic ambiance and colonial-era design of the hotel. It's also fantastic to know that you found our staff to be excellent, professional, friendly, and helpful. They truly are dedicated to providing exceptional service. We are equally pleased that you appreciated the cleanliness of the hotel, the great food and service at Indigo restaurant, and the lively atmosphere of our pub. Your compliments on our meticulous gardens and landscaping are much appreciated, and we're delighted that you found the lobby to be a relaxing and enjoyable space. We truly value your positive comments and hope to have the pleasure of welcoming you back to the Majapahit Hotel Surabaya in the near future. Sincerely, Kahar Salamun, General Manager.

The best at the same level as The Hermitage hotel as in Jakarta

Customer review rating 5.0/5

Paul Solo - Confirmed reviews ALL

I was welcomed as a guest, and they gave me all what was needed to leave as a friend. The whole experience of an Historical heritage hotel brought back many good old sentimental feelings of my own past in Indonesia! It was great that this hotel gave me many more memories for life back which will be nourished and remember till my last days! Terimakasi Banyak!

Dear Paul C., Your heartfelt words truly touched us. It is incredibly rewarding to know that your experience at our historical heritage hotel evoked such wonderful and sentimental feelings of your past in Indonesia. To hear that you were welcomed as a guest and left feeling like a friend is the highest compliment we could receive. Creating a warm and welcoming atmosphere is always our priority, and we are so pleased that you felt it. We are deeply honored that Hotel Majapahit Surabaya could provide you with even more cherished memories to nourish and remember for years to come. Terima kasih banyak for sharing such a beautiful sentiment with us. We hope to have the pleasure of welcoming you back to our hotel, not just as a guest, but as a dear friend, whenever your travels bring you back to Surabaya. Sincerely, Kahar Salamun - GM

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Other web-users rate our hotel

  • 450 reviews 9.5/10 Location
  • 724 reviews 8/10 Room
  • 815 reviews 9.4/10 Service
  • 540 reviews 8.7/10 Vibe
  • 520 reviews 8.5/10 Amenities
  • 323 reviews 8.5/10 Comfort
  • 308 reviews 8.9/10 Breakfast
  • 201 reviews 6.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.