Hotel Majapahit Surabaya - MGallery 5 stars
Customer review rating (ALL Rating) 4.6/5 186 reviews
ALLSAFE approved hotel
Labeled ALLSAFE
Exceptional character mixing classical colonial architecture.
Close to business district, malls and convention centers.
Spacious gardens suited for outdoor event.
"Art Deco Award Winning" Restaurants.
Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia
BUNGURASIH STATION: BUNGURASIH
JUANDA INTL AIRPORT At 21.5km / 13.36 miles - Shuttle paying
PASAR TURI At 2.4km / 1.49 miles
GPS:-7.259726, 112.740077
Check-in from - Check out up to
Fusion dining experience where "East meets West" cuisines display selective Asian and Japanese, Western and Indonesian distinctive dishes, in a typical ArtDeco colorful environment.
Fusion dining experience where "East meets West" cuisines are displayed selectively, from Asian, Chinese, Western and Indonesian distinctive dishes, in 1930s ambience makes Sarkies a truly memorable experience.
Enjoy legendary cocktails, cold beers and light snacks, while you unwind with our live band. Open till early morning.
Enjoy our art deco surroundings while sipping on an afternoon tea or evening cocktail.
An extensive breakfast selection is available to start your fantastic day.
Keep up your fitness regime at Hotel Majapahit Surabaya, which features a modern gym, aerobics area, yoga classes, tennis court, whirlpool bath, steam room, sauna and outdoor swimming pool.
Rooted in tradition, the Majapahit Spa by Martha Tilaar provides the perfect escape after a busy day, offering a harmonious well-being experience beyond traditional spas.
Hotel Majapahit Surabaya is one of the most romantic wedding venues in Surabaya, which has a wrap around balcony that overlooks the courtyard. Enjoy the most memorable day of your life, while our professional team will be on standby to assist.
Hotel Majapahit Surabaya features 143 rooms and suites. Each is an oasis of calm, classical colonial interiors and elegant detailing.
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100% genuine reviews from our guests
Find out moreCustomer review rating 4.5/5
Anonymous Solo - Confirmed reviews ALL
I cannot recommend the staff more highly . Thanku for going beyond the call of duty .
Dear Sharan M., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.5/5
Puspa L. Families - Confirmed reviews ALL
I really enjoy my short trip to surabaya by staying in majapahit during this festive season. The room was nice, the food also good too. However, I experienced some unpleasant experience which I think happen because of manning issue. Such as, there're time that I requested HK to send me something to my room but it took me to call twice before I managed to receive the item that I requested and this also happen when I ordered room service. I have no issue with the food because the food quality is superb. Like when I requested 3 pots of tea in which I expected to get 6 of cups and I told the delivery guy to give me another 3 cups but unfortunately till check out I never received it. And also the toilet cleanliness on the lobby area. cause as 5 stars hotel, I expect that the toilet is clean and not wet
Dear Puspa Cynthia l., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. your feedback is very important to us. Rest assured that we are taking the appropriate measures to address the problem you have mentioned and prevent future occurrence I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun. General Manager
Customer review rating 4.0/5
Mia H. Solo - Confirmed reviews ALL
The Hotel and the ambience always call me back. Arrived and checked in almost at 21, I asked for a bit late check out until 13 the next day. This time I stayed at room 40, had good sleep and breakfast.
Dear Ammia P., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. however we would like to say apologize for the lack of cleanliness in some spot, your input is our key to perfectness. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun, General Manager.
Customer review rating 4.5/5
Azimah B. M. Families - Confirmed reviews ALL
Nice bedding and external view with well maintained garden.
Customer review rating 0.5/5
Disappointing Business - Confirmed reviews ALL
The promised refund of 3.5 mill has not been returned to my bank
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