Majapahit Hotel Surabaya - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.8/5 1,007 reviews

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Description

Hotel extras

  • Iconic heritage hotel blending Dutch colonial charm with timeless elegance

  • Prime location in Surabaya city centre, steps from Tunjungan Plaza shopping mall

  • Close to business district, City Hall and major convention venues

  • Spacious gardens ideal for outdoor events and tranquil relaxation

  • Art Deco–inspired restaurants celebrating Surabaya’s culinary heritage

Our accommodation(s)

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Hotel location

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  1,007 reviews

Customer review rating 5.0/5

Philippe L. Families - Confirmed reviews ALL

We were upgraded into suites, amazing experience

Customer review rating 4.5/5

Brian R. Business - Confirmed reviews ALL

One night stay while travelling for work. Very comfortable stay in a classic, charming hotel.

Dear Brian R., Thank you for your high ratings and for choosing Hotel Majapahit Surabaya MGallery. It is wonderful to know that you had such a positive experience with our overall service and accommodations. I especially appreciate your rating regarding our sustainability efforts. We are currently in a transitional phase as we integrate modern environmental standards into our historic 1910 landmark. While we have made strides in reducing single-use items and improving energy management, we recognize there is still work to be done to reach the level of excellence we strive for. Your feedback serves as a vital benchmark for our green initiatives. We are committed to narrowing that gap and ensuring our environmental stewardship is as impressive as our history. We look forward to welcoming you back and sharing our progress with you. With warm regards, Kahar Salamun General Manager Hotel Majapahit Surabaya MGallery

Customer review rating 5.0/5

Peter W. F. Friends - Confirmed reviews ALL

From check in to check out the management and staff at the Majapahit Hotel were exemplary. They make you feel so very special and enhance your stay in this "magically" grand hotel. This hotel "oozes" history, and a certain warmth and style hotels don't seem to retain in this day and age. If you are traveling to Surabaya, don't miss this experience.You won't be disappointed!

Dear Peter W. F., Thank you for your incredibly kind and heart-warming review of Hotel Majapahit Surabaya MGallery. Reading that our team made you feel so very special is the greatest reward we could ask for. From check-in to check-out, we aim to provide a level of service that is as legendary as the halls of this 1910 landmark. I am delighted that you felt the warmth and style that we work so hard to preserve; in a world of modern, minimalist hotels, we take great pride in oozing the history and character that makes our property unique. Your recommendation to fellow travelers is deeply appreciated. It was a true honor to have you with us, and we look forward to your next visit to our magically grand home. With warm regards, Kahar Salamun General Manager Hotel Majapahit Surabaya MGallery

Customer review rating 4.5/5

Kevin W. M. L. Couples - Confirmed reviews ALL

Location opposite Tunjungan Plaza, staff were very friendly, breakfast had many options

Dear Kevin W. M. L., Thank you for sharing your feedback following your stay at Hotel Majapahit Surabaya MGallery. I am delighted to hear that you enjoyed our prime location directly opposite the vibrant Tunjungan Plaza, as well as the friendly service provided by our team. It is also wonderful to know that our breakfast selection, with its wide variety of options, met your expectations and provided a great start to your day. We take great pride in offering a peaceful historical oasis right in the heart of the city's most bustling district. We hope to have the pleasure of welcoming you back for another enjoyable stay very soon. With warm regards, Kahar Salamun General Manager Hotel Majapahit Surabaya MGallery

Customer review rating 5.0/5

Kathryn L. Couples - Confirmed reviews ALL

We loved our stay -- calm, beautiful, and so comfortable. We would definitely stay again!

Other web-users rate our hotel

  • 381 reviews 9.4/10 Location
  • 612 reviews 8.2/10 Room
  • 750 reviews 9.5/10 Service
  • 7 reviews 10/10 WiFi
  • 478 reviews 8.7/10 Vibe
  • 454 reviews 8.5/10 Amenities
  • 284 reviews 8.6/10 Comfort
  • 281 reviews 8.8/10 Food

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