Majapahit Hotel Surabaya - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 1,094 reviews

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Jalan Tunjungan 65, Kec Genteng, 60275, 60275 SURABAYA, Indonesia

Description

Hotel extras

  • Exceptional character mixing classical colonial architecture.

  • Strategically located near one of Indonesia's largest shopping malls, "Tunjungan Plaza".

  • Close to business district and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

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Hotel location

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Telephone
Fax +62 31 5454111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,094 reviews

TripAdvisor Rating  4.7/5  1,609 reviews

Fabulous Classic Hotel

TripAdvisor rating 5.0/5

Adrian F Solo travel - TripAdvisor review

Fabulous classic hotel. Wonderful design displaying the style of the colonial era. Excellent professional friendly and helpful staff. Spotlessly clean. Great food and service at indigo restaurant and a busy pub out front. Meticulous gardens and landscaping. The sumptuous lunch lobby makes you want to sit relax and watch the world go by.

Worth a visit if staying in the city

TripAdvisor rating 4.0/5

T_L_Norman TripAdvisor review

Very interesting tour, particularly as we visited Raffles in Singapore last year and this hotel was designed by the same architect. The BIG difference is that the Majapahit has retained almost all of the original fittings in many of the rooms so the hotel has a much more historic look and feel. The hotel seems very proud of its role in declaring independence from Dutch colonial rule and much of the tour revolved around that piece of history where the Dutch flag was pulled down and the blue stripe torn off so the flag was raised again as the Indonesian red and white flag.

Dear Trevor Norman, Thank you for joining our tour, great point of comparison, especially having experienced Raffles in Singapore! It truly highlights one of the unique charms of the Majapahit. You're absolutely right – the fact that the Majapahit has retained so many of its original fittings gives it a palpable sense of history that's quite distinct. While both hotels share the legacy of the same architect and founder, the Majapahit's commitment to preserving its heritage offers a much more direct connection to its past. And yes, the hotel's pride in its role in the Indonesian independence movement is very evident and a significant part of its story. Thanks for sharing your perspective and we are looking forward to your next visit. Regards, Kahar Salamun, General Manager.

Magnificent colonial style luxury

Customer review rating 5.0/5

Alan Couples - Confirmed reviews ALL

Large comfortable room, great spa and pool, and island of peace and tranquility in the centre of town.

Dear Alan H., On behalf of The Hotel Majapahit Surabaya, we would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. This considered a cultural asset of the nation, classic colonial hotel has been serving guest and many luminaries for over a century, and we are proud to extend those signature service to you. It is a great pleasure to hear that we have met your expectations in all aspects. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager.

well located

Customer review rating 4.0/5

Clarinita M. Families - Confirmed reviews ALL

staff are nice & friendly during arrivals view of places very interesting surroundings are full with plenty places to visit

Dear Clarinita M., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please accept our sincere apologies and your comments are extremely valuable to us. It is unfortunate to know that we fell short on this occasion. I sincerely hope that we could restore your confidence in us again. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Kahar Salamun, General Manager.

Incredible!

TripAdvisor rating 5.0/5

Gillian D TripAdvisor review

Exceptionally beautiful hotel soaked in fascinating history, with the loveliest staff and warmest hospitality! Beautiful rooms, glorious setting and an incredible pool in the middle of the city. Staff spoke perfect English and went above and beyond to take care of their guests.

Dear Gillian D, What a wonderful way to describe your stay! We feel so fortunate to have guests like you who appreciate the heart and soul we put into our hotel – from the history within these walls to the warmth of our team. It's fantastic to know you enjoyed the beautiful rooms and that amazing pool. We hope to have the pleasure of welcoming you back again! Sincerely, Kahar Salamun, General Manager.

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Other web-users rate our hotel

  • 453 reviews 9.4/10 Location
  • 729 reviews 8/10 Room
  • 821 reviews 9.4/10 Service
  • 541 reviews 8.7/10 Vibe
  • 521 reviews 8.5/10 Amenities
  • 326 reviews 8.5/10 Comfort
  • 310 reviews 8.8/10 Breakfast
  • 201 reviews 6.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.