Majapahit Hotel Surabaya - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 1,094 reviews

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Majapahit Hotel Surabaya - MGallery Collection - Image 1
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Majapahit Hotel Surabaya - MGallery Collection - Image 4
Jalan Tunjungan 65, Kec Genteng, 60275, 60275 SURABAYA, Indonesia

Description

Hotel extras

  • Exceptional character mixing classical colonial architecture.

  • Strategically located near one of Indonesia's largest shopping malls, "Tunjungan Plaza".

  • Close to business district and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Our accommodation(s)

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Room 1

Hotel location

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Telephone
Fax +62 31 5454111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  1,094 reviews

TripAdvisor Rating  4.7/5  1,609 reviews

Fabulous Classic Hotel

TripAdvisor rating 5.0/5

Adrian F Solo travel - TripAdvisor review

Dear Adrian F, Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that you enjoyed the classic ambiance and colonial-era design of the hotel. It's also fantastic to know that you found our staff to be excellent, professional, friendly, and helpful. They truly are dedicated to providing exceptional service. We are equally pleased that you appreciated the cleanliness of the hotel, the great food and service at Indigo restaurant, and the lively atmosphere of our pub. Your compliments on our meticulous gardens and landscaping are much appreciated, and we're delighted that you found the lobby to be a relaxing and enjoyable space. We truly value your positive comments and hope to have the pleasure of welcoming you back to the Majapahit Hotel Surabaya in the near future. Sincerely, Kahar Salamun, General Manager.

Worth a visit if staying in the city

TripAdvisor rating 4.0/5

T_L_Norman TripAdvisor review

Dear Trevor Norman, Thank you for joining our tour, great point of comparison, especially having experienced Raffles in Singapore! It truly highlights one of the unique charms of the Majapahit. You're absolutely right – the fact that the Majapahit has retained so many of its original fittings gives it a palpable sense of history that's quite distinct. While both hotels share the legacy of the same architect and founder, the Majapahit's commitment to preserving its heritage offers a much more direct connection to its past. And yes, the hotel's pride in its role in the Indonesian independence movement is very evident and a significant part of its story. Thanks for sharing your perspective and we are looking forward to your next visit. Regards, Kahar Salamun, General Manager.

Magnificent colonial style luxury

Customer review rating 5.0/5

Alan Couples - Confirmed reviews ALL

Dear Alan H., On behalf of The Hotel Majapahit Surabaya, we would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. This considered a cultural asset of the nation, classic colonial hotel has been serving guest and many luminaries for over a century, and we are proud to extend those signature service to you. It is a great pleasure to hear that we have met your expectations in all aspects. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager.

well located

Customer review rating 4.0/5

Clarinita M. Families - Confirmed reviews ALL

Dear Clarinita M., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please accept our sincere apologies and your comments are extremely valuable to us. It is unfortunate to know that we fell short on this occasion. I sincerely hope that we could restore your confidence in us again. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Kahar Salamun, General Manager.

Incredible!

TripAdvisor rating 5.0/5

Gillian D TripAdvisor review

Dear Gillian D, What a wonderful way to describe your stay! We feel so fortunate to have guests like you who appreciate the heart and soul we put into our hotel – from the history within these walls to the warmth of our team. It's fantastic to know you enjoyed the beautiful rooms and that amazing pool. We hope to have the pleasure of welcoming you back again! Sincerely, Kahar Salamun, General Manager.

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Other web-users rate our hotel

  • 450 reviews 9.5/10 Location
  • 724 reviews 8/10 Room
  • 815 reviews 9.4/10 Service
  • 540 reviews 8.7/10 Vibe
  • 520 reviews 8.5/10 Amenities
  • 323 reviews 8.5/10 Comfort
  • 308 reviews 8.9/10 Breakfast
  • 201 reviews 6.4/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.