Hotel Majapahit Surabaya - MGallery 5 stars

Customer review rating (ALL Rating) 4.7/5 875 reviews

Hotel extras

  • Labeled ALLSAFE

  • Exceptional character mixing classical colonial architecture.

  • Close to business district, malls and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

ALLSAFE approved hotel

Our accommodation(s)

Hotel Majapahit Surabaya features 143 rooms and suites. Each is an oasis of calm, classical colonial interiors and elegant detailing.

Hotel location

Hotel Majapahit Surabaya - MGallery

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  875 reviews

TripAdvisor Rating  4.5/5  1,340 reviews

Certificate of excellence 2023

very nice view with great cleanliness

Customer review rating 5.0/5

H. C. Friends - Confirmed reviews ALL

Very friendly staffs with professional skills

Dear Mr. H., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun General Manager

Well located

Customer review rating 4.0/5

Szl Friends - Confirmed reviews ALL

A very strategic place to stay, the staff are friendly and rooms are clean.

Dear SieZin L., Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel. I also take note for some issues that occurred during your stay, please accept our sincere apologies and your comments are extremely valuable to us. It is unfortunate to know that we fell short on this occasion. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you. Very Best Regards, Kahar Salamun General Manager.

Renovated room is good

Customer review rating 4.5/5

Widiarso Friends - Confirmed reviews ALL

Satisfy with the room

Dear Widiarso C., Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel I have taken the liberty of sharing your kind words with the team, and they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you. Very Best Regards, Kahar Salamun General Manager.

Luxurious at a reasonable price

TripAdvisor rating 5.0/5

jensydney2017 TripAdvisor review

I was made to feel special as soon as I walked in. Courteous & helpful staff. General layout almost luxurious, at a reasonable price. Large bedroom with adjoining lounge. In the middle of bustling Surabaya without the noise & distractions. Beautiful pool. First class breakfast. Even let me do a late checkout No criticisms.

Dear Jensydney, first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm. The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building. We do hope to welcoming you again in the near future. With very kind regards, Kahar Salamun General Manager.

Well as always

Customer review rating 5.0/5

Rudy Business - Confirmed reviews ALL

nothing to complains

Dear Aruckdech A., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun General Manager.

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Other web-users rate our hotel

  • 232 reviews 9.2/10 Location
  • 481 reviews 8.1/10 Room
  • 555 reviews 9.1/10 Service
  • 6 reviews 7.9/10 WiFi
  • 333 reviews 8.6/10 Amenities
  • 305 reviews 8.7/10 Vibe
  • 234 reviews 8.7/10 Comfort
  • 204 reviews 8.6/10 Breakfast

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