Hotel Majapahit Surabaya - MGallery 5 stars
Customer review rating (ALL Rating) 4.6/5 186 reviews
ALLSAFE approved hotel
Exceptional character mixing classical colonial architecture.
Close to business district, malls and convention centers.
Spacious gardens suited for outdoor event.
"Art Deco Award Winning" Restaurants.
Jalan Tunjungan 65, Kec Genteng, 60275
BUNGURASIH STATION: BUNGURASIH
JUANDA INTL AIRPORT At 21.5km / 13.36 miles - Shuttle paying
PASAR TURI At 2.4km / 1.49 miles
Check-in from - Check out up to
Fusion dining experience where "East meets West" cuisines display selective Asian and Japanese, Western and Indonesian distinctive dishes, in a typical ArtDeco colorful environment.
Fusion dining experience where "East meets West" cuisines are displayed selectively, from Asian, Chinese, Western and Indonesian distinctive dishes, in 1930s ambience makes Sarkies a truly memorable experience.
Hotel Majapahit Surabaya features 143 rooms and suites. Each is an oasis of calm, classical colonial interiors and elegant detailing.
100% genuine reviews from our guestsFind out more
Staff caring , beautiful , near huge malls a short walk.
Customer review rating 4.5/5
Anonymous Solo - Confirmed reviews ALL
I cannot recommend the staff more highly . Thanku for going beyond the call of duty .
Customer review rating 3.5/5
Puspa L. Families - Confirmed reviews ALL
I really enjoy my short trip to surabaya by staying in majapahit during this festive season. The room was nice, the food also good too. However, I experienced some unpleasant experience which I think happen because of manning issue. Such as, there're time that I requested HK to send me something to my room but it took me to call twice before I managed to receive the item that I requested and this also happen when I ordered room service. I have no issue with the food because the food quality is superb. Like when I requested 3 pots of tea in which I expected to get 6 of cups and I told the delivery guy to give me another 3 cups but unfortunately till check out I never received it. And also the toilet cleanliness on the lobby area. cause as 5 stars hotel, I expect that the toilet is clean and not wet
Never get bored
Customer review rating 4.0/5
Mia H. Solo - Confirmed reviews ALL
The Hotel and the ambience always call me back. Arrived and checked in almost at 21, I asked for a bit late check out until 13 the next day. This time I stayed at room 40, had good sleep and breakfast.
Dear Ammia P., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. however we would like to say apologize for the lack of cleanliness in some spot, your input is our key to perfectness. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun, General Manager.
Customer review rating 4.5/5
Azimah B. M. Families - Confirmed reviews ALL
Nice bedding and external view with well maintained garden.
NO lounge & refund not arrived
Customer review rating 0.5/5
Disappointing Business - Confirmed reviews ALL
The promised refund of 3.5 mill has not been returned to my bank
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