Majapahit Hotel Surabaya - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 974 reviews

Majapahit Hotel Surabaya - MGallery Collection - Image 1
Majapahit Hotel Surabaya - MGallery Collection - Image 2
Majapahit Hotel Surabaya - MGallery Collection - Image 3
Majapahit Hotel Surabaya - MGallery Collection - Image 4

Description

Hotel extras

  • Iconic heritage hotel blending Dutch colonial charm with timeless elegance

  • Prime location in Surabaya city centre, steps from Tunjungan Plaza shopping mall

  • Close to business district, City Hall and major convention venues

  • Spacious gardens ideal for outdoor events and tranquil relaxation

  • Art Deco–inspired restaurants celebrating Surabaya’s culinary heritage

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  974 reviews

TripAdvisor Rating  4.7/5  1,755 reviews

Certificate of excellence 2025

A magic hôtel in the heart of Surabaya

TripAdvisor rating 5.0/5

Bruno K TripAdvisor review

Dear Management we would express our full satisfaction during our stay in december 2025. Everything was perfect and exactly as we expected. We especially thank the staff at the INDIGO restaurant. Our special thanks go to Ana, Anissa, and Galuh. A big thank you also to Mr. Agus for his kindness and helpfulness. We would also like to thank Mr. Diego Ardita Wanday for his excellent service at the MAJAPAHIT reception. Our warmest regards go directly to the General Manager, Mr. KAHAR SALAMUN. Warm regards from FRANCE. Mr and Mrs. KRUPP

Customer review rating 5.0/5

Karina H. Families - Confirmed reviews ALL

We had such a lovely stay in Majapahit Hotel. Surrounded by history and amazing architecture, this hotel was the opposite of boring. The warm staff made us feel right at home. The location is so amazing, we strolled down jalan tunjungan and found everything we need and more. Super easy to get to the mall (Tunjungan Plaza) which is convenient. Food was good. The large room was a game changer for our family of 4, and is rare to find in my experience. Would definitely come back to stay here again.

Customer review rating 5.0/5

Lindy N. Families - Confirmed reviews ALL

Absolutely will come back again.. everything was perfect!!!!

Dear Lindy N., On behalf of The Hotel Majapahit Surabaya, we would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. This considered a cultural asset of the nation, classic colonial hotel has been serving guest and many luminaries for over a century, and we are proud to extend those signature service to you. It is a great pleasure to hear that we have met your expectations in all aspects. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager.

Customer review rating 5.0/5

Xiaomeng C. Solo - Confirmed reviews ALL

I travelled to Surabaya. The hotel is very famous, historical, unique there. I had a very good experience there.

Dear Xiaomeng C., On behalf of The Hotel Majapahit Surabaya, we would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. This considered a cultural asset of the nation, classic colonial hotel has been serving guest and many luminaries for over a century, and we are proud to extend those signature service to you. It is a great pleasure to hear that we have met your expectations in all aspects. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager.

Customer review rating 5.0/5

S. S. Families - Confirmed reviews ALL

We had a wonderful stay at Hotel Majapahit and truly appreciated the exceptional hospitality. As an Accor Platinum member, we were pleasantly surprised with an upgrade to a beautiful suite, which made our stay even more special. The staff were incredibly friendly, welcoming, and attentive from the moment we arrived, always greeting us with genuine smiles and making us feel at home. The hotel itself is a stunning historical building, full of charm and character, beautifully maintained and rich in heritage. The facilities were excellent, the gym is well-equipped, and the jacuzzi and sauna were a perfect way to relax after a day out. The peaceful atmosphere combined with classic elegance makes this hotel truly stand out. Overall, a memorable and enjoyable stay. Highly recommended for anyone who appreciates history, comfort, and outstanding service.

Dear Bpk S., Thank you so much for your kind words and for choosing to stay with us at Hotel Majapahit Surabaya. It was truly a pleasure to have you as our guest. As a valued Accor Platinum member, we are thrilled to hear that the suite upgrade added a special touch to your experience. We strive to ensure our most loyal guests feel recognized and pampered, and knowing that you enjoyed the colonial charm and heritage of your room is wonderful to hear. I will be sure to share your glowing feedback with our entire team. They take great pride in providing "genuine smiles" and attentive service, and your recognition will serve as a great motivation for all of us. It is also fantastic to know you found relaxation in our gym and wellness facilities—the jacuzzi and sauna are indeed guest favorites for unwinding! We are honored to be part of your travel memories and look forward to welcoming you back to your "home away from home" in Surabaya very soon. Warmest regards, Kahar Salamun - GM

In partnership with TripAdvisor

Other web-users rate our hotel

  • 385 reviews 9.5/10 Location
  • 621 reviews 8.1/10 Room
  • 745 reviews 9.4/10 Service
  • 8 reviews 9.5/10 WiFi
  • 480 reviews 8.7/10 Vibe
  • 438 reviews 8.6/10 Amenities
  • 286 reviews 8.4/10 Food
  • 283 reviews 8.6/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Surabaya