We just here for photography purpose, and our client is very satisfied for the services and facilities offered. thank you, definitely will come back for another client.

STAY AT MAJAPAHIT HOTEL IS VERY NICE LOCATED AND VERY VERY COMFORT. GOOD SERVICE AND FOR CREW HOTEL IS VERY FAMILIAR.....NICE AND GOOD PEOPLE

It is good to see the hotel come alive again after pandemie. Thank you for the suite upgrade and the warm welcome, I will be coming back.

The rooms are too dark. Some Lamps were not working, old style as well for light up. We asked for checking g the lamps but no service.

1. We booked online, wth request 1st floor, twinbed, veranda garden view but they prepared 2nd fl, twinbed, no veranda. After waiting for about 30min we got kingsize bed, 1st fl, veranda garden giew. 041 2. Garden Wedding party 27Nov, at 2pm till finished, we only got the information in the morning through letter. Noisy, loud, wedding guests used our veranda for their meals n drinks. We were disturbed, no privacy, no relax, no peaceful n quiet. 3. We asked to move the room. 102, 2nd fl, twin, no veranda. At least quiet. Toilet sitter broken, water was brown, toilet door couldnt close properly. Bath mat was unproppered used as a 5star hotel. Shredded threat all edges, n it was a medium bath towel. 4. As repeater guests since 2004, we feel downgrade quality as it was a Mandarin Oriental standard. A pity... 5. Though we received a night complimentary from Pak Benny, we did appreciated for his efforts to convince us another chance, we will come back, but....not expect too much. We dont know where this Majapahit will end up into.....hope will be in a good hand.

The building were as beautiful as expected. Room was very nice and completely modern. Staff service and F&B served was also good.

This is the first I came to Majapahit Hotel. The reason why i came here because of history of this hotel.. When I got my room, I suddenly suprised about interior of my room, it’s looked from colonial age but it’s comfortable.. The Food were nice but it little bit salty for me.. Overall my experience at majapahit hotel is marvelous.. I will definitely come back to majapahit when I am going to surabaya

My friends and I arrived on Saturday afternoon. There was a wedding going on. We explored the proper, very beautiful. Then for a friends birthday, we went to the Maj for dinner and some drinks. Enjoyed some live music. Went to bed. Then at 6am, the noise started. I don't know what it was - it wasn't in English. It was a loud man on a speaker. And music playing. For over TWO HOURS! It just wouldn't stop! I lay in bed getting angrier and angrier! There was no ignoring that noise! Why was that allowed to happen! There are other guests at the hotel who were not happy to be woken up that way! I am still livid that that is how I spent my Sunday morning. Tossing and turning in bed as the voice and music continued out of a loud speaker. It was unacceptable from a 5-star hotel!

Ms. Marinda, the Reservation Manager, responded nicely to my emails and accommodated my requests. I was given a room near the elevator which was perfect as I had an elderly staying with me. It's been more than two years since my last visit and she welcomed me with "its good to have you back". My stay was great: the bed was so comfortable (what brand is the mattress?), the room was clean, and all staff were helpful. I'm happy to find the hotel well maintained and as gorgeous as before. My only suggestion is to update the power outlets or have adapters attached as they don't fit most Indonesian plugs. Thank you for great service and I will be back.

First time stay at historical hotel

We really enjoyed staying at the Majapahit - again. So well preserved and maintained, we feel part of history. The staff of the hotel were very welcoming and the food excellent.

I liked the old style. Also well maintained. Very friendly and good service

We stayed at the Hotel as it has character, history and presents as very well maintained. We were not disappointed, the hotel was indeed very well maintained and the staff were friendly and very attentive. Additionally we found the hotel to be well located for access to much of the city and shopping if needed, but we also found the holiday was achieved simply relaxing in the hotel and by the pool or in the bar/restaurant. Recommended.

Very good location in the city, just 50m from Tunjungan Plaza and PCR test centre “BUMAME”

i booked and stay for celebrate my friend birthday. the room quite good, clean and nice. i like the hotel ambience very historical old building. and the room also. all the things in the room very historical. from shower, basinet. room size quite big. their service excellent. they know what to do and what guest want.