Majapahit Hotel Surabaya - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 1,088 reviews

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Description

Hotel extras

  • Exceptional character mixing classical colonial architecture.

  • Strategically located near one of Indonesia's largest shopping malls, "Tunjungan Plaza".

  • Close to business district and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Our accommodation(s)

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Hotel location

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,088 reviews

TripAdvisor Rating  4.7/5  1,613 reviews

Certificate of excellence 2025

Lovely Staycation

TripAdvisor rating 5.0/5

Cia N TripAdvisor review

I stayed at Majapahit a year ago with my sisters, and now returned with my husband and our 5-month-old — and it was just as delightful! The breakfast was enjoyable, the staff were consistently friendly and helpful, and the pool remains as lovely as ever. The garden is especially beautiful, peaceful, and perfect for a calming stroll. Our room was clean and comfortable. Definitely plan to come back!

Customer review rating 4.5/5

Wooshik S. Solo - Confirmed reviews ALL

100년이 넘는 유서 깊은 장소와 공간. 너무 잘 가꾸고 관리한 흔적이 곳곳에서 느껴졌고 정원은 환상적이었음

Dear Wooshik S., On behalf of The Hotel Majapahit Surabaya, we would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. This considered a cultural asset of the nation, classic colonial hotel has been serving guest and many luminaries for over a century, and we are proud to extend those signature service to you. It is a great pleasure to hear that we have met your expectations in all aspects. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager.

Customer review rating 5.0/5

Adam V. G. Couples - Confirmed reviews ALL

Stayed for BA and Melly's wedding. Beautiful rooms, facilities and great location. Great service and the pub and restaurant are very nice as well.

Dear Adam V. G., On behalf of The Hotel Majapahit Surabaya, we would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. This considered a cultural asset of the nation, classic colonial hotel has been serving guest and many luminaries for over a century, and we are proud to extend those signature service to you. It is a great pleasure to hear that we have met your expectations in all aspects. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager.

A wonderful hotel to spend the last few days of a travelling holiday.

TripAdvisor rating 5.0/5

Nigel W TripAdvisor review

What makes this a good hotel ? Its charm, it's history, its architecture, the superb rooms overlooking the gardens or even those opening onto the swimming pool. All these, yes but most of all the staff. I could mention most by name. I am a sole traveller and I was made most welcome and was always greeted with a smile. Thank you to all those I met it was a perfect end to a most enjoyable trip.

Dear Nigel W, Your comment beautifully articulates the many facets that make the Hotel Majapahit Surabaya such a remarkable place to stay. You've perfectly captured the hotel's allure – its undeniable charm, rich history, stunning architecture, and the delightful rooms with their garden and pool views. It's wonderful to hear that these elements contributed to your experience. However, your emphasis on the staff truly resonates with us. We are incredibly proud of our team and their dedication to providing exceptional hospitality. Your kind words, especially as a solo traveler who felt so welcomed and greeted with a smile, are deeply appreciated. Knowing that their attentiveness made your stay a perfect end to your trip is the highest compliment we could receive. Thank you for taking the time to share your experience and for recognizing the heart of the Hotel Majapahit – our wonderful staff. We hope to have the pleasure of welcoming you back again in the future. Warmest regards, Kahar Salamun - GM

The Majestic Majapahit Hotel.

TripAdvisor rating 5.0/5

386rezaw TripAdvisor review

Amazing Hotel with unbelievably great staff. Thank to Natan and his friendly team. Located in a busy centre of town, closed to shopping Mall and local culinaries. This hotel also one of the historical building in Surabaya where important thing happened.

Dear Reza W, That's fantastic to hear! We truly appreciate you taking the time to share your wonderful experience. It warms our hearts to know you found our hotel amazing and that our staff, especially Natan and his team, made your stay unbelievably great. We're so glad you enjoyed our central location, with its easy access to shopping malls and local culinary delights. And yes, we are very proud of our hotel's historical significance in Surabaya. Thank you again for your kind words – we hope to welcome you back soon! Sincerely, Kahar Salamun - GM

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Other web-users rate our hotel

  • 457 reviews 9.4/10 Location
  • 723 reviews 8/10 Room
  • 813 reviews 9.4/10 Service
  • 540 reviews 8.6/10 Vibe
  • 523 reviews 8.5/10 Amenities
  • 323 reviews 8.6/10 Comfort
  • 308 reviews 8.8/10 Breakfast
  • 197 reviews 6.3/10 Cleanliness

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