Hotel Majapahit Surabaya - MGallery 5 stars

Customer review rating (ALL Rating) 4.7/5 1,188 reviews

Hotel Majapahit Surabaya - MGallery - Image 1
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Hotel Majapahit Surabaya - MGallery - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • Labeled ALLSAFE

  • Exceptional character mixing classical colonial architecture.

  • Close to business district, malls and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Our accommodation(s)

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Hotel location

Hotel Majapahit Surabaya - MGallery

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,188 reviews

TripAdvisor Rating  4.5/5  1,434 reviews

Certificate of excellence 2023

Historical abode in the center of Surabaya

Customer review rating 4.0/5

Fez Friends - Confirmed reviews ALL

A pleasant stay in this historical hotel. Relatively very clean and very pleasant staff. Few minor comments - location of the television is not ideal and I noted the staff just left the plates in the corridor for 2 days!!

A good stay, amazing location

Customer review rating 4.5/5

Joko N. A. Families - Confirmed reviews ALL

The hotel is huge and has a historical background around it. It is old but still classsy in its own way. Our room has the best view. The bathroom needs an improvement, especially the plumbing area. The location was great. It is on Jalan Tunjungan, a classic street with so many stalls and street food.

Dear Joko A., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please accept our sincere apologies and your comments are extremely valuable to us. It is unfortunate to know that we fell short on this occasion. I sincerely hope that we could restore your confidence in us again. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Kahar Salamun, General Manager.

My preferred hotel in Surabaya

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I always stay at the Majapahit hotel in Surabaya and I think it is a grand old hotel that stands alone in the unique vibe and guest experience compared with any other hotels in the area.

Dear Ross Anthony H., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please accept our sincere apologies and your comments are extremely valuable to us. It is unfortunate to know that we fell short on this occasion. I sincerely hope that we could restore your confidence in us again. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Kahar Salamun, General Manager.

An amazing experience

TripAdvisor rating 5.0/5

lavandines TripAdvisor review

The entire experience was superb and greatly enhanced by the staff. They were extremely friendly, helpful and proactive in particular the receptionist team. We were always greeted with the warmest of smiles. The General Manager took time to come and introduce himself! All very much appreciated.

Dear lavandines, Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel I have taken the liberty of sharing your kind words with the team, they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you. Very Best Regards, Kahar Salamun General Manager

Beautiful

TripAdvisor rating 5.0/5

Marcel N TripAdvisor review

What s great place. So much history ! Thank you so much Daisy for the great tour We loved seeing all the history and Chaplin's room Lobby was beautiful and the heart tree. We will try and stay next time . .............. ........ ..n ........m...

Dear Marcel, Thank you very much for taking the time to write us a very nice review about Heritage Hotel Tour and Hi-Tea of Hotel Majapahit Surabaya, we do hope that your journey home was safe and enjoyable. I am extremely happy to hear that my team, Daisy has been provided you with excellent information and facts regarding this beautiful hotel. I will definitely forward your compliments to the rest of the staff in order to make their days and for further encouragement but the most important thing is to welcome you back here with us for a longer period to explore the charm of Hotel Majapahit Surabaya. Very Best Regards, Kahar Salamun General Manager

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Other web-users rate our hotel

  • 396 reviews 9.5/10 Location
  • 738 reviews 7.8/10 Room
  • 822 reviews 9.1/10 Service
  • 7 reviews 8.6/10 WiFi
  • 506 reviews 8.7/10 Amenities
  • 486 reviews 8.6/10 Vibe
  • 341 reviews 8.5/10 Comfort
  • 327 reviews 9/10 Breakfast

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