Hotel Majapahit Surabaya - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 1,226 reviews

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Description

Hotel extras

  • Exceptional character mixing classical colonial architecture.

  • Close to business district, malls and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Our accommodation(s)

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Hotel location

Hotel Majapahit Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,226 reviews

TripAdvisor Rating  4.5/5  1,480 reviews

Certificate of excellence 2023

Excellent place full of history

TripAdvisor rating 5.0/5

Agatango Couples - TripAdvisor review

The hotel is really excellent. We had expected a more run-down place but the hotel was beautiful. Amazingly restored , it has preserved the atmosphere of colonial Indonesia. The building has a very interesting architecture with beautiful inner courtyards where there are gardens with fountains. The room was big and so was the bathroom with its ancient looking decor but modern and not lacking any amenity. In the back garden, there is a nice swimming pool. The hotel has a very interesting history which is also exhibited in one of its halls. We absolutely loved the place.

Excellent stay at historic property

Customer review rating 5.0/5

John C. Couples - Confirmed reviews ALL

Enjoyed our room in the vintage building. Service was excellent on all respects. Only negative was the restaurant which lacks ambience due to large windows overlook g busy road and food that was below average at dinner. Breakfast was fine.

Dear John C., It is very pleasant to read your beautiful words after your recent stay with us at Hotel Majapahit Surabaya. We are delightful to know that you extremely happy when you stayed here. It is a great pleasure to hear that we have met your expectations in all aspects. We thank you for your recommendation, it really means a lot to us. I will definitely forward your compliments to all members of my team, in order to make their days and for further encouragement, but the most important thing is to welcome you back here with us soon, hopefully in not too distant time. Very Best Regards, Kahar Salamun General Manager

Time travel

Customer review rating 4.0/5

Gary Couples - Confirmed reviews ALL

Very reminiscent of the Eastern and Oriental Hotel in Penang Malaysia, which is to say a lovely step back in time to an era of quiet glamour that whisks you away from the madhouse traffic of Jalan Tunjungan. Beautiful gardens and water features compliment the grand early twentieth century architecture. A destination in itself.

Dear Gary E., On behalf of The Hotel Majapahit Surabaya would like to thank you for staying with us! Hotel Majapahit Surabaya’s services and facilities offer a superior guest experience. The building is located in the heart of Surabaya and built in 1910, with unique combination architecture and interior of Classic colonial style with manicured garden. It feels great to know that you enjoyed our hotel, the facilities, and the genuine service that we offer. I have taken the liberty to share your feedback in order to make their days and for further encouragement, but the most important thing is to welcome you back here with us soon. We hope to have the chance to welcome you back soon, Very Best Regards, Kahar Salamun General Manager

Majestic hotel, great location

Customer review rating 4.5/5

Iskandar M. Solo - Confirmed reviews ALL

Would definitely come back, highly recommend it

Dear Iskandar Sani M. Abdullah, Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that both of you have enjoyed everything from the moment of your arrival to departure day. It is such a delight knowing that you have something to remember from this hotel I have taken the liberty of sharing your kind words with the team, they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you. Very Best Regards, Kahar Salamun, General Manager.

Beautiful hotel and friendly staff.

Customer review rating 4.5/5

Daniel Couples - Confirmed reviews ALL

We were very impressed with the setting and friendliness of the staff. Breakfast was good and diverse. We did not like the odour of cigarette in the lobby.

Dear Daniel C T., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. Please accept our sincere apologies and your comments are extremely valuable to us. It is unfortunate to know that we fell short on this occasion due to the cigarettes' odor. I sincerely hope that we could restore your confidence in us again. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Kahar Salamun, General Manager.

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Other web-users rate our hotel

  • 439 reviews 9.4/10 Location
  • 772 reviews 7.9/10 Room
  • 864 reviews 9.2/10 Service
  • 6 reviews 8.1/10 WiFi
  • 536 reviews 8.7/10 Amenities
  • 523 reviews 8.6/10 Vibe
  • 356 reviews 9/10 Breakfast
  • 350 reviews 8.6/10 Comfort

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