Majapahit Hotel Surabaya - MGallery Collection 5 stars

Name: Majapahit Hotel Surabaya - MGallery Collection - ALL
Address: Jalan Tunjungan 65, Kec Genteng, 60275, SURABAYA, 60275, ID
Telephone: +62315454333
Rating: 4.8

Customer review rating (ALL Rating) 4.8/5 996 reviews

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Jalan Tunjungan 65, Kec Genteng, 60275, 60275 SURABAYA, Indonesia

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Majapahit Hotel Surabaya - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Born in 1910 under the famed Sarkies Brothers, Hotel Majapahit Surabaya - MGallery stands as a guardian of Indonesia's early-century history. Its preserved colonial architecture, storied suites, and enchanting gardens reflect a legacy unlike any other. Located on iconic Jalan Tunjungan, the hotel's signature Heritage Tour with high tea offers guests an intimate encounter with Surabaya's past.

Set within a storied national heritage landmark, Hotel Majapahit Surabaya - MGallery Collection is a timeless sanctuary where history, culture, and refined luxury intertwine. Once known as Hotel Oranje, this iconic five-star hotel invites guests to experience elegant colonial architecture, lush gardens, curated culinary journeys, and meaningful cultural moments-each thoughtfully crafted to create unforgettable #MMoments in the heart of Surabaya.

Located in city center, near business district and popular tourist locations, walk through Surabaya's Alun - Alun (City Hall) and be mesmerized with its décor, or take a stroll through the city famous shopping area.

Prepare yourself to a journey into Surabaya's nostalgic of the early 1900's. Discover the unique staycation experience of a Dutch colonial style building where history, romance and elegance are perfectly blend for your Memorable Moments.

Kahar SALAMUN, Hotel Management

Step into the story of time at Hotel Majapahit Surabaya - MGallery Collection, where heritage unfolds through every thoughtful detail. The Heritage Hotel Tour invites guests to explore its iconic past-from colonial elegance to defining historical moments. Each experience blends storytelling, architecture, and refined hospitality, concluding with a signature high tea. A Memorable Moment that connects the past with the present, designed to be felt, remembered, and shared.

Hotel extras

Iconic heritage hotel blending Dutch colonial charm with timeless elegance
Prime location in Surabaya city centre, steps from Tunjungan Plaza shopping mall
Close to business district, City Hall and major convention venues
Spacious gardens ideal for outdoor events and tranquil relaxation
Art Deco–inspired restaurants celebrating Surabaya’s culinary heritage

Our accommodation(s)

Room

CLASSIC ROOM, 1 King size Bed

4 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Accessible room

See availabilities

Room

CLASSIC ROOM, 2 Single Beds

4 pers. max
44 m² / 473 sq ft

Bedding 2 x Single bed(s)
Views: Garden View
Accessible room

See availabilities

Suite

HERITAGE SUITE, 1 King size Bed

4 pers. max
57 m² / 613 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Accessible room

See availabilities

Suite

HERITAGE SUITE, 2 Single Beds

4 pers. max
57 m² / 613 sq ft

Bedding 2 x Single bed(s)
Views: Garden View
Accessible room

See availabilities

Suite

MAJAPAHIT LEGENDARY SUITE, 1 King size Bed

4 pers. max
97 m² / 1044 sq ft

Bedding 1 x King size bed(s)
Views: Garden View or Pool side

See availabilities

Suite

PRESIDENTIAL SUITE, 1 King Size Bed and 2 Single Beds

6 pers. max
806 m² / 8675 sq ft

Bedding 1 x King size bed(s) and 2 x Twin bed(s)
Views: Garden View or Patio
Accessible room

See availabilities

Room

CLASSIC ROOM, 1 King size Bed

4 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Accessible room

See availabilities

Room

CLASSIC ROOM, 2 Single Beds

4 pers. max
44 m² / 473 sq ft

Bedding 2 x Single bed(s)
Views: Garden View
Accessible room

See availabilities

Suite

HERITAGE SUITE, 1 King size Bed

4 pers. max
57 m² / 613 sq ft

Bedding 1 x King size bed(s)
Views: Garden View
Accessible room

See availabilities

Suite

HERITAGE SUITE, 2 Single Beds

4 pers. max
57 m² / 613 sq ft

Bedding 2 x Single bed(s)
Views: Garden View
Accessible room

See availabilities

Suite

PRESIDENTIAL SUITE, 1 King Size Bed and 2 Single Beds

6 pers. max
806 m² / 8675 sq ft

Bedding 1 x King size bed(s) and 2 x Twin bed(s)
Views: Garden View or Patio
Accessible room

See availabilities

Hotel location

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

+62 31 5454333

+62 31 5454111

PASAR TURI

Railway station

Access: 2.4 km / 1.49 mi 10 min drive

Shuttle

Additional charge

Shuttle on call

MONUMEN KAPAL SELAM

Tourist attraction

Access: 1.5 km / 0.93 mi 20 min walk / 7 min drive

TUGU PAHLAWAN

Historic monument

Access: 2 km / 1.24 mi 25 min walk / 8 min drive

CIPUTRA GOLF CLUB

Golf course

Access: 18 km / 11.18 mi 50 min drive

Surabaya North Quay

With sea view

Access: 80 m / 4.97 mi 1 hrs 37 min walk / 20 min drive

Taxi

2.93 € 60000 IDR
Limousine

26.88 € 550000 IDR

Shuttle

Shuttle scheduled

Frequency

Every 30 minutes

Schedule

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Pantai Ria Kenjeran

Beach area

Access: 9.1 km / 5.65 mi 1 hrs 50 min walk / 25 min drive

Taxi

3.42 € 70000 IDR
Limousine

26.88 € 550000 IDR

TUNJUNGAN PLAZA

Shopping centre/mall

Access: 350 m / 0.22 mi 5 min walk / 5 min drive

GRAND CITY MALL

Shopping centre/mall

Access: 1.5 km / 0.93 mi 20 min walk / 10 min drive

Shuttle

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

INDIGO RESTAURANT

Set along Surabaya's iconic Jalan Tunjungan, Indigo Restaurant presents Asian, Chinese, Western, and Indonesian creations refined with East-meets-West flair-beautifully served within a vibrant, colour-rich Art Deco ambiance.

SARKIES RESTAURANT

Currently unavailable

Sarkies invites you into a nostalgic 1930s ambiance, where Asian and Chinese flavours come alive through signature fusion dishes. Intimate, historic, and refined-this beloved venue is currently available exclusively for private events.

THE MAJ PUB AND DINE

Enjoy legendary cocktails, cold beers and light snacks, while you unwind with our live band. Open till early morning.

THE LOBBY LOUNGE

Savour the elegance of our Art Deco surroundings as you enjoy afternoon tea, evening cocktails, or a curated selection of wines-an inviting moment of calm and timeless charm at Hotel Majapahit Surabaya.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 435 m² / 4682 sq ft
Maximum seats capacity: 300
Maximum capacity for banquets: 240

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.8/5 996 reviews

Todd B. Friends - 6/11/2026 Confirmed reviews ALL

Dear Todd B., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun - GM

Louise M. Solo - 6/10/2026 Confirmed reviews ALL

Dear Louise M., On behalf of The Hotel Majapahit Surabaya, we would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. This considered a cultural asset of the nation, classic colonial hotel has been serving guest and many luminaries for over a century, and we are proud to extend those signature service to you. It is a great pleasure to hear that we have met your expectations in all aspects. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager.

Stephanie B. Couples - 6/10/2026 Confirmed reviews ALL

Dear Stephanie B., Thank you for taking the time to share such a wonderful account of your recent stay with us. It is incredibly rewarding to hear that our team was able to go above and beyond to ensure you had a comfortable experience. We believe that true hospitality lies in our ability to respond effectively to our guests' needs, and I am glad that our team could assist you with an upgrade and provide you with a newly renovated, spacious room that met your expectations. I am also pleased that you enjoyed the beauty of our historic architecture and gardens. As you noted, we are indeed preparing for further enhancements to our property next year; your positive comments regarding the renovated rooms give us great confidence that these upcoming improvements will continue to honor the legacy of Hotel Majapahit while elevating the comfort of our guests. Thank you for your generous praise of our team. I will be sure to share your feedback with everyone involved, as it serves as a great motivation for us to continue delivering exceptional service. We look forward to the pleasure of welcoming you back soon to see the continued evolution of our hotel. Warm regards, Kahar Salamun General Manager Hotel Majapahit Surabaya

Ghee Y. L. Solo - 6/7/2026 Confirmed reviews ALL

Dear Ghee Y. L., Thank you for such a glowing review! Knowing that you would plan a return trip to Surabaya just to stay with us is the highest compliment we could hope to receive. It is our goal to ensure that every guest feels the rich history and heritage of the Hotel Majapahit while enjoying the modern comforts and maintenance we strive to uphold. I am delighted that you found our location so convenient for exploring the vibrant nightlife and local culinary scene our neighborhood has to offer. I would like to extend a special thank you for your kind words regarding our service. I have already shared your feedback with Aurel, who is absolutely thrilled to know that they made such a positive impact on your stay. Our team takes great pride in delivering impeccable service, and your recognition serves as a wonderful boost to their morale. We are already looking forward to the honor of welcoming you back to your historic home here in Surabaya! Warm regards, Kahar Salamun General Manager

Craig C. Friends - 6/6/2026 Confirmed reviews ALL

Dear Craig C., On behalf of The Hotel Majapahit Surabaya, we would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. This considered a cultural asset of the nation, classic colonial hotel has been serving guest and many luminaries for over a century, and we are proud to extend those signature service to you. It is a great pleasure to hear that we have met your expectations in all aspects. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager.

Web-users rating

Other web-users rate our hotel

378 reviews 9.5/10 Location
605 reviews 8.2/10 Room
760 reviews 9.5/10 Service
7 reviews 10/10 WiFi
487 reviews 8.9/10 Vibe
456 reviews 8.6/10 Amenities
282 reviews 8.6/10 Comfort
268 reviews 9.1/10 Breakfast

52 reviews 9.4/10 Location
113 reviews 8.1/10 Room
147 reviews 9.8/10 Service
76 reviews 8.5/10 Vibe
75 reviews 8.7/10 Amenities
39 reviews 9.2/10 Breakfast
26 reviews 8.9/10 Pool
18 reviews 6.6/10 Cleanliness

49 reviews 9.5/10 Location
77 reviews 8.3/10 Room
114 reviews 10/10 Service
63 reviews 9/10 Vibe
33 reviews 9.3/10 Breakfast
19 reviews 6.3/10 Cleanliness
13 reviews 8.9/10 Pool
6 reviews 7.1/10 Wellness Area

30 reviews 9.4/10 Location
35 reviews 7.7/10 Room
61 reviews 9.6/10 Service
26 reviews 8.5/10 Vibe
26 reviews 8.5/10 Amenities
21 reviews 8.7/10 Comfort
18 reviews 9/10 Breakfast
16 reviews 6.4/10 Cleanliness

18 reviews 9.6/10 Location
29 reviews 8.2/10 Room
39 reviews 9.5/10 Service
19 reviews 9.1/10 Breakfast
19 reviews 8.8/10 Vibe
10 reviews 8.5/10 Comfort
6 reviews 9.1/10 Pool
6 reviews 6.7/10 Cleanliness

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

Majapahit Hotel Surabaya - MGallery Collection provides free Wi-Fi, private indoor parking, and breakfast for an additional charge. Our facilities include air conditioning, 32-inch TVs, wheelchair accessibility, and an outdoor pool. You can also enjoy the Majapahit Spa, fitness center, Indigo Restaurant, two bars, concierge services, laundry for an additional charge, airport shuttle, 8 meeting rooms, and wedding venues.

What dining options are available?

What are the check-in and check-out times?

At Majapahit Hotel Surabaya - MGallery Collection, check-in is from 02:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Majapahit Hotel Surabaya - MGallery Collection regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.