Majapahit Hotel Surabaya - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 979 reviews

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Description

Hotel extras

  • Iconic heritage hotel blending Dutch colonial charm with timeless elegance

  • Prime location in Surabaya city centre, steps from Tunjungan Plaza shopping mall

  • Close to business district, City Hall and major convention venues

  • Spacious gardens ideal for outdoor events and tranquil relaxation

  • Art Deco–inspired restaurants celebrating Surabaya’s culinary heritage

Our accommodation(s)

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Hotel location

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  979 reviews

TripAdvisor Rating  4.7/5  1,756 reviews

Certificate of excellence 2025

Highly recommended Luxury Boutique Hotel in Surabaya

TripAdvisor rating 5.0/5

Zahriman S TripAdvisor review

We truly enjoyed our 2 night stay at the Majapahit. The property is well located in the city and has a rich history. We took the historical tour of the hotel and Aldo was fluent in the hotel walkabout, relating it's origins and heritage. We stayed in the Heritage Suite which we thought was both spacious, rustic and elegant. Everything worked fine though some of the furnishings looked a bit old, but still classic though. The breakfast buffet had a lavish spread, so plenty to choose from. The freshly prepared omelette was excellent. We had Hi Tea and that was good too. The other big plus for the hotel is its staff. Led by Mr Kahar, the GM - everyone is so hospitable and ever smiling to ensure an unforgettable experience at the hotel (thank you Nabella and Aldo).

Customer review rating 5.0/5

Nathan M. Families - Confirmed reviews ALL

An old world luxury hotel with a great team, good food, and well maintained grounds

Dear Nathan M., On behalf of The Hotel Majapahit Surabaya, we would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. This considered a cultural asset of the nation, classic colonial hotel has been serving guest and many luminaries for over a century, and we are proud to extend those signature service to you. It is a great pleasure to hear that we have met your expectations in all aspects. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager.

Customer review rating 4.5/5

Kim M. Couples - Confirmed reviews ALL

The staff were outstanding in their attention and helpfulness concerning all aspects of our stay. Staying in the hotel was like staying in a museum - with so many details to explore!. Loved staying here.

Dear Kim M., Thank you so much for your wonderful review! We are thrilled to hear that you "loved staying" at Hotel Majapahit Surabaya. I am especially proud of your comments regarding our staff. We aim to provide a level of attention and helpfulness that matches the grandeur of our history, and I will be sure to share your "outstanding" rating with the entire team. It is also heartening to know that you enjoyed the "museum" feel of the property. We believe that the beauty of our hotel lies in the small details—the vintage craftsmanship, the hidden courtyards, and the stories within our walls. We are delighted that you took the time to explore and appreciate them! We look forward to welcoming you back for another journey through time whenever your travels bring you back to Surabaya. Sincerely, Kahar Salamun - GM

Always Coming Back to Hotel Majapahit

TripAdvisor rating 5.0/5

Eka M TripAdvisor review

Every time we visit Surabaya, we always stay at Hotel Majapahit. We love the rooms, the beautiful art deco building, and especially the warm hospitality. The staff are always friendly and attentive, and the location is fantastic—right in the heart of the lively city center.

Customer review rating 5.0/5

Nicolas G. D. Families - Confirmed reviews ALL

Historical hotel, very quiet place with amazing gardens, rooms are very comfortable. Lovely staff. This hotel is like a second home for me.

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Other web-users rate our hotel

  • 386 reviews 9.5/10 Location
  • 615 reviews 8.2/10 Room
  • 737 reviews 9.5/10 Service
  • 8 reviews 9.5/10 WiFi
  • 476 reviews 8.7/10 Vibe
  • 438 reviews 8.6/10 Amenities
  • 283 reviews 8.4/10 Food
  • 282 reviews 8.6/10 Comfort

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