Hotel Majapahit Surabaya - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 1,241 reviews

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Hotel Majapahit Surabaya - MGallery Collection - Image 1
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Hotel Majapahit Surabaya - MGallery Collection - Image 3
Hotel Majapahit Surabaya - MGallery Collection - Image 4
Jalan Tunjungan 65, Kec Genteng, 60275, 60275 SURABAYA, Indonesia

Description

Hotel extras

  • Exceptional character mixing classical colonial architecture.

  • Close to business district, malls and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Our accommodation(s)

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Hotel location

Hotel Majapahit Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Telephone
Fax +62 31 5454111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,241 reviews

TripAdvisor Rating  4.5/5  1,495 reviews

Certificate of excellence 2023

Wonderful hotel, worth the trip!

TripAdvisor rating 5.0/5

PaulienV755 Families - TripAdvisor review

What a great place is this! It is really beautiful renovated while they maintained all the original details. The rooms and especially bathrooms are so beautiful and luxurious. A lovely swimming pool and the breakfast buffet is delicious. Definitely worth a visit.

Beautiful historical Hotel!

TripAdvisor rating 5.0/5

14severinesSP Friends getaway - TripAdvisor review

The moment we saw the Hotel we were in love. It looked beautiful from the outside and rather cute and little. But inside it was even more impressive. In the big entrance hall was a pianist playing, which gave the entire ambience the perfect touch. Everything was outstanding, excellent service. The staff was very friendly and professional. Victory, who brought us to our room was communicative and very knowledgeable. He helped us multiple times and even made a list with activities for us. For check-out we spoke to Donny at the reception, who was just as helpful and kind. He helped us with our transportation and postcards. We were treated wonderfully and are very thankful for the hospitality.

Dear Severine S, Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day, and enjoyed every aspect, and It is such a delight knowing that you have something to remember from this hotel especially the excellent service provided by our team. I have taken the liberty of sharing your kind words with the team, they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you. Very Best Regards, Kahar Salamun General Manager

The hotel is indeed in a great area, close to good malls and tourist destinations.

Customer review rating 4.5/5

Robin C. Couples - Confirmed reviews ALL

Loved the original colonial luxury feel. Wonderful staff and beautiful food.

Dear susan g., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun, General Manager.

The Majapahit crew are life savers!

TripAdvisor rating 5.0/5

721iljaB Families - TripAdvisor review

5 very deserved stars! Valda and her kitchen crew ensured that I was served a safe and very tasty gluten-free meal. This was after we had already tried it in at least 10 restaurants where the answer was no everywhere. Thank you, Majapahit crew!!! You understand what service and hospitality means.

Dear Llja B It is very pleasant to read your beautiful words after your recent stay with us at Hotel Majapahit Surabaya MGallery. We are delightful to know that you extremely happy when you stayed here. It is a great pleasure to hear that we have met your expectations in all aspects, and especially excellent services provided by our staff, we try to provide our guest needs and makes sure they are safe and feel comfortable during their stay. We thank you for your recommendation, it really means a lot to us. I will definitely forward your compliments to all members of my team, in order to make their days and for further encouragement, but the most important thing is to welcome you back here with us soon, hopefully in not too distant time. Very Best Regards, Kahar Salamun General Manager

Great vibes, hospitality and food!

TripAdvisor rating 5.0/5

Gabriel H TripAdvisor review

Really loved the Colonial style decor of the place, fabulous hospitality of the team, especially by Kahar, Anwar and Anna, and lovely spread of food provided at breakfast every morning! Didn’t get to try the high tea, but it looked really yummy and visually pleasing when passing by the guests who had them. Would definitely be back for more!

Dear Gabriel, Thank you very much for taking the time to write us a very nice review about Hotel Majapahit Surabaya. We are glad to know that you have enjoyed everything from the moment of your arrival to departure day, and enjoyed every aspect, It is such a delight knowing that you have something to remember from this hotel especially the excellent service provided by our team. I have taken the liberty of sharing your kind words with the team, especially Anwar and Anna also the breakfast team, they are thrilled to know about your fabulous stay. We are happy that your experience was so enjoyable and you left with the intention of returning in the future. Please do not forget to inform us when you are planning to come as we will be very happy to welcome you. Very Best Regards, Kahar Salamun General Manager

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Other web-users rate our hotel

  • 446 reviews 9.4/10 Location
  • 783 reviews 7.9/10 Room
  • 872 reviews 9.2/10 Service
  • 5 reviews 7.9/10 WiFi
  • 534 reviews 8.7/10 Amenities
  • 531 reviews 8.7/10 Vibe
  • 362 reviews 8.9/10 Breakfast
  • 353 reviews 8.6/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.