Hotel Majapahit Surabaya - MGallery 5 stars

Customer review rating (ALL Rating) 4.7/5 760 reviews

Hotel extras

  • Labeled ALLSAFE

  • Exceptional character mixing classical colonial architecture.

  • Close to business district, malls and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

ALLSAFE approved hotel

Our accommodation(s)

Hotel Majapahit Surabaya features 143 rooms and suites. Each is an oasis of calm, classical colonial interiors and elegant detailing.

Hotel location

Hotel Majapahit Surabaya - MGallery

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  760 reviews

TripAdvisor Rating  4.5/5  1,274 reviews

Certificate of excellence 2022

Well located, good stay, and clean.

Customer review rating 4.0/5

Yuli G. Solo - Confirmed reviews ALL

Having great experience especially for the building where the history happened. It’s such a nice hotel with good ambience, polite and friendly staff. I’d love to see all the remaining and photos from a long time ago. It’s like going back in time. Thank you for the experience and keep up the good work!

Dear Yuli Puji A., first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm. The Hotel it self located in the most strategic location of the city, closed to any public facility, featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building. We do hope to welcoming you again in the near future. With very kind regards, Kahar Salamun General Manager.

Superb hospitality

Customer review rating 5.0/5

Ayoob M. Couples - Confirmed reviews ALL

Friendly staffs and the environment was very clean. The hi-tea and massage was a plus factor.

Dear Hassan Z., On behalf of Hotel Majapahit Surabaya MGallery, allow me to say thank you for visiting us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. We sincerely hope to be able to welcome you back in the nearest future. With Regards, Kahar Salamun General Manager.

Wonderful hotel from another era

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

This hotel takes you back to bygone days where hotels were grand and service great. We had a wonderful stay at the Majapahit!

Dear Jennifer S., On behalf of Hotel Majapahit Surabaya MGallery, allow me to say thank you for visiting us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. We sincerely hope to be able to welcome you back in the nearest future. With Regards, Kahar Salamun General Manager.

Amazing stay

Customer review rating 5.0/5

Jodie C. Business - Confirmed reviews ALL

Beautiful, character room . Restaurant was good . Bedding and towels luxurious . Wonderful atmosphere and service

Dear Jodie C., Greetings from Hotel Majapahit Surabaya! It was a pleasure to have you as our guest at the Hotel Majapahit Surabaya during your recent visit, we do hope that your journey home was safe and enjoyable. It is only through continuous and objective feedback from guests such as yourself, that we are able to review and improve our facilities and services that we provide to ensure that we are meeting your expectations. Of course I am pleased to learn that you enjoyed your visit with us and found the overall experience to be good. I would like to thank you very much for your gracious comments will truly serve as an inspiration for all of us to continue to care for and delight our guests. We really appreciate your constructive feedback and we will rectify it to improve our service and product in the future. I look forward to the opportunity of welcoming you back to the Hotel Majapahit Surabaya in the not too distant future. Yours sincerely, Kahar Salamun General Manager

Comfortable Excellent Stay

Customer review rating 5.0/5

Johanes W. E. Business - Confirmed reviews ALL

the front desk staff was very helpful and nice. even give me a free upgrade. definitely recomended

Dear Johanes W E., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcoming you back soon. Sincerely, Kahar Salamun General Manager

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Other web-users rate our hotel

  • 195 reviews 9.3/10 Location
  • 421 reviews 8.2/10 Room
  • 460 reviews 9/10 Service
  • 289 reviews 8.3/10 Amenities
  • 268 reviews 8.8/10 Vibe
  • 206 reviews 8.9/10 Comfort
  • 175 reviews 8.8/10 Breakfast
  • 144 reviews 7.3/10 Cleanliness

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