Hotel Majapahit Surabaya - MGallery 5 stars

Name: Hotel Majapahit Surabaya - MGallery
Address: SURABAYA, 60275, INDONESIA
Telephone: (+62)31/5454333
Rating: 4.6

Customer review rating 4.6/5 950 reviews

ALLSAFE approved hotel

Best price guarantee

How it works?

See on a map

+ 27 Services

Hotel Majapahit Surabaya - MGallery

Boutique hotels with personality for a remarkable travel experience

Prepare yourself to a journey into Surabaya's nostalgic of the early 1900's. Discover the unique staycation experience of a Dutch colonial style building where history, romance and elegance are perfectly blend for your Memorable Moments.

Kahar SALAMUN, Hotel Manager

Hotel Majapahit Surabaya - MGallery was first established by The Sarkies Family in 1910 as "Oranje Hotel". With elegant architecture, the hotel offer a five star boutique facilities and immaculate gardens landscape. The ambience of the century-old building is reflected in its lavish suites and spacious rooms, take a sip house cocktail as you soak in one of the enchanting garden for ultimate relaxation. A luxury boutique hotel with a superb location, right in the heart of "City of Heroes".

Located in city center, near business district and popular tourist locations, walk through Surabaya's Alun - Alun (City Hall) and be mesmerized with its décor, or take a stroll through the city famous shopping area.

Hotel extras

Labeled ALLSAFE
Exceptional character mixing classical colonial architecture.
Close to business district, malls and convention centers.
Spacious gardens suited for outdoor event.
"Art Deco Award Winning" Restaurants.

Hotel location

Hotel Majapahit Surabaya - MGallery

Jalan Tunjungan 65
Kec Genteng
60275
60275 surabaya
indonesia

Tel: +62315454333

Fax: (+62)31/5454111

Check-in from 14h00

Check out up to 12h00

BUNGURASIH STATION : BUNGURASIH

By plane
JUANDA INTL AIRPORT At 21.5km / 13.36 miles - Shuttle paying
By train
PASAR TURI At 2.4km / 1.49 miles

GPS :-7.259726, 112.740077

Hotel services

INDIGO RESTAURANT

Currently unavailable

Fusion dining experience where "East meets West" cuisines display selective Asian and Japanese, Western and Indonesian distinctive dishes, in a typical ArtDeco colorful environment.

SARKIES

Fusion dining experience where "East meets West" cuisines are displayed selectively, from Asian, Chinese, Western and Indonesian distinctive dishes, in 1930s ambience makes Sarkies a truly memorable experience.

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

2 Restaurants
2 Bars
BBQ / Picnic Area
- BBQ / Picnic Area
Breakfast Currently unavailable
- Buffet Additional charge
- Breakfast à la carte Additional charge
- Room service Additional charge
Room service
- Cold snacks
- Hot meals

8 Meeting rooms
Business Center
- Self service business center
- Business center with support staff

Wheelchair accessible hotel

Hotel informations
- 139 rooms
- One room for people with reduced mobility
- No family room
- No connecting room
- 139 non-smoking rooms
- 2 floors
Languages spoken at the hotel
- English
- Indonesian
- French
Lounge
- Waiting area or lounge
- Executive Lounge
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- WiFi in the communal areas
- High Speed WiFi
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
Check In & Check-out facilities
- Late Checkout
- Express check-in
Luggage storage
- Luggage storage
Porter
- Porter
Concierge
- Concierge

Shuttle
- JUANDA INTL AIRPORT Additional charge
- SUB Additional charge
Car Parking Area
- On site
Valet Parking
- On site

Swimming Pool Currently unavailable
- Outside
- On site
Health Club
- On site
- Jacuzzi/Whirlpool bath
- Sauna room

Hairdresser/barber
Beauty salon

Services for children
- Childrens TV Channels
- Indoor playground for children

Our accommodation(s)

Hotel Majapahit Surabaya features 143 rooms and suites. Each is an oasis of calm, classical colonial interiors and elegant detailing.

CLASSIC ROOM, 1 King size Bed

Accessible room

Max. number of persons: 4
Area: From 44 m² / 474 sq ft
Views: Garden View *

Subject to availability

Wireless internet in your room
Bathrobe
Slippers
Coffee/tea making facilities
Mini Bar

CLASSIC ROOM, 2 Single Beds

Accessible room

Max. number of persons: 4
Area: From 44 m² / 474 sq ft
Views: Garden View *

Subject to availability

Wireless internet in your room
Bathrobe
Slippers
Coffee/tea making facilities
Mini Bar

Your meetings and events

Our meeting rooms

Number of meeting rooms: 8
Maximum size: 435 m²
Maximum capacity: 300 people
Maximum banquet capacity: 240 people

Find out more

Good Stay

Andini Families - 04/10/2021 Confirmed reviews ALL

It's very amazing, i can feel the spirit of the battle among "arek-arek Suroboyo" at 1945, and also, the crew was very kind, the food taste was amazing too.. hopely i can visit there again..

Good location, heritage hotel since 1910 is means more than 110 years, but all the building is well maintenance, so nice to stay here

Lulu Business - 01/10/2021 Confirmed reviews ALL

Good location, heritage hotel since 1910 is means more than 110 years, but all the building is well maintenance, so nice to stay here

Good location, good stay, friendly staff, heritage hotel

Carissa Families - 28/09/2021 Confirmed reviews ALL

Good location, good stay, friendly staff, heritage hotel with delicious meal.

Well located and Good Environment

Kian B. Business - 24/09/2021 Confirmed reviews ALL

The location is very good and near to Tunjungan Plaza so it's easy to find food and traansportation. A comforatble and green environment in the middle of the city, comfortable for resting. A historical hotel.

Memorable Stay

Rizki A. Couples - 20/09/2021 Confirmed reviews ALL

Everything was perfect, the hospitality, the room, the food, everything

good stay

Harry S. Business - 17/09/2021 Confirmed reviews ALL

Location is perfect, in the heart of the city, nearby Mall and food places, Clean, heritage and the breakfast is great

Dear Harry s., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we can't wait to welcome you back whenever travel track brings you back to Surabaya. Sincerely, Kahar Salamun General Manager

Great experience

M. Friends - 14/09/2021 Confirmed reviews ALL

Great service, very comfy room, tasty food

Dear M. Meilinda, We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun General Manager

Lovely stay

M. Families - 13/09/2021 Confirmed reviews ALL

The service was exceptional. The staffs are kind and friendly. They provided nice offers like room-upgrade, early check-in, and a slice of b'day cake for my son. They're also knowledgeable about the hotel, the history, and the surroundings. Not only the receptionists, but also the security, the cleaning staff, and the pool staff. The hotel room was very comfy - we got everything we need. The hotel is such a historical building in a very nice environment - there was just a lot to see around. The restaurants were closed, but we could still enjoy our dinner in the garden - the meals were delicious, and I felt really cozy and safe considering this time of the pandemic.

Well located

Wahyu Families - 08/09/2021 Confirmed reviews ALL

very strategic location, with an easy access to 1 of the biggest mall in Surabaya

Dear Wahyu Sanyoto N., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun General Manager.

Nice and refreshing stay

Tsungai M. Families - 01/09/2021 Confirmed reviews ALL

It made for a nice refreshing weekend staycation, great stay indeed!!

Dear Tsungai M., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. we have addressed some issue to department concern to be followed up, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun General Manager

Great services and clean rooms

M. R. Families - 31/08/2021 Confirmed reviews ALL

Loved it. Will be back for sure. Room is clean, cozy and spacious. The services is great and fast. The yard and pool also clean. My kids suggested maybe u need to add fish pond for kids entertainment :)

well located, easy access to mall, small shop selling food and drinks infront of the hotel

Mohd S. Business - 31/08/2021 Confirmed reviews ALL

The hotel staffs are friendly and abled to accommudate customer requirement or demand.

good to be back

mikesub 31/08/2021 TripAdvisor review

i booked and stay for celebrate my friend birthday. the room quite good, clean and nice. i like the hotel ambience very historical old building. and the room also. all the things in the room very historical. from shower, basinet. room size quite big. their service excellent. they know what to do and what guest want.

Dear Mr. Mike, Thank you very much for taking the time to write us a nice review about Hotel Majapahit Surabaya. We are excited to read that you enjoyed the classic colonial architecture rich in history, and personalized services provided by our Talents. We are happy to hear that you have an excellent time with us, exploring the heritage trail of this hotel. once again, we wish your colleague the happiest birthday ever and thank you for helping other travelers convinced to stay with us and we do hope to serve you whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager

good service and experience

Michael Friends - 30/08/2021 Confirmed reviews ALL

i'm feel happy and satisfy during my stay at majapahit hotel (M gallery). with iconic and historical atmosphere. fast check in process. and my request full implemented and realized. thank you to all staff u are great and u do your best during this pandemic moment.

Good location and facilities

Ted Couples - 25/08/2021 Confirmed reviews ALL

I have good experience staying there

Dear Choi C., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great Stay at The Majapahit

jamestomlin Business - 13/01/2020 TripAdvisor review

Third time staying at this hotel, great staff and great service. Always nice to stay at this hotel as a platinum Accor member. Love the breakfast options and the Maj bar. Will be back short;y for my next stay when in Surabaya.

Dear Valuable Guest first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm however we plan to refurbish few areas in the very near future. The Hotel featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building. We do hope to welcoming you again in the near future, with very kind regards Ratih

Awesome

Younitha Family - 06/01/2020 TripAdvisor review

The oldfashioned hotel and also you can feel the historical ambience. Oldfashioned furniture in the big room. Helpfull staff and you can learn the history from the picture. Clean bathroom and room. Overall is good.

Dear Ms. Younitha, On behalf of The Hotel Majapahit Surabaya would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. Hotel Majapahit Surabaya’s services and facilities offer a superior guest experience. The building is located in the heart of Surabaya and built in 1910, with unique combination architecture and interior of Classic colonial style with manicured garden. It feels great to know that you enjoyed our hotel, the facilities, and the genuine service that we offer. We hope to have the chance to welcome you back soon, Very Best Regards, Desi

Great value, great service, great vibe

V5636DAtimw Business - 09/10/2019 TripAdvisor review

Travelling on business I enjoyed a great one night stay. Upgraded to a beautiful room with outside seating overlooking gorgeous gardens. Fantastic evening drinks in a safe pub environment with live band and friendly atmospehere. Superb breakfast al fresco. Late check out to facilitate onward travel. Well done all.

Dear Valuable Guest, thank you very much for your positive feedback and we hope you will consider our Property as your Home in Surabaya. Looking forward to welcoming you back With very kind regards Ratih

Museum Hotel

Nancy H Business - 28/09/2019 TripAdvisor review

This is the third time staying in the Majapahit and won't be my last. The location is superior, just a short walk to one of the biggest shopping centres I've been in where you can easily spend a day. Every space is a masterpiece of its own. The lobby lounge is superb for business greetings. Staff are ever helpful to please. Breakfast is scrumptious with many choices. Rooms are so spacious.

Dear Valuable Guest, thank you very much for your positive feedback and we hope you will consider our Property as your Home in Surabaya. Indeed we would like to highlight and allocate an are of the Hotel as small Museum, somehow we are now collecting information and historical collections of the Property. We Look forward to welcoming you back With very kind regards Ratih

Beautiful and tranquil hotel but marred by poor housekeeping

Yvette O Couples - 14/09/2019 TripAdvisor review

The grounds were immaculately maintained. Located near the newest and largest mall Tunjungan Plaza. However, the housekeeping needs to be improved many notches up. The carpet in the room had stains and visibly dirty at all the sides and corners. The toilet bowl was not cleaned thoroughly inside and outside. The reception staff was surprised and said they would report this to the housekeeping department.

Dear Valuable Guest, first of all thank you for taking the time to review us and for your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm however we plan to refurbish few areas in the very near future. Will address Housekeeping issue to our Team as you have mentioned and we apologize for any inconvenience. We do hope to welcoming you again in the near future, with very kind regards Ratih

Our most recent 20 reviews

In partnership with TripAdvisor