Majapahit Hotel Surabaya - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 1,051 reviews

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Jalan Tunjungan 65, Kec Genteng, 60275, 60275 SURABAYA, Indonesia

Description

Hotel extras

  • Exceptional character mixing classical colonial architecture.

  • Strategically located near one of Indonesia's largest shopping malls, "Tunjungan Plaza".

  • Close to business district and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Our accommodation(s)

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Hotel location

Majapahit Hotel Surabaya - MGallery Collection

Jalan Tunjungan 65, Kec Genteng, 60275
60275 SURABAYA
Indonesia

GPS:-7.259726, 112.740077

Telephone
Fax +62 31 5454111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,051 reviews

TripAdvisor Rating  4.7/5  1,658 reviews

Certificate of excellence 2025

Great Stay!

TripAdvisor rating 5.0/5

Paulrichard85 TripAdvisor review

all of the staff were very friendly, the food was great. also this hotel placed in the middle of surabaya city, very convinience to explore surabaya!

Dear Aditya Bintang Thank you for your fantastic review! We are so glad to hear you had a Great Stay! It's wonderful to know that our staff were all very friendly and that you enjoyed the great food. We're also delighted you found our location in the middle of Surabaya city very convenient for exploring. We hope to welcome you back again very soon for another enjoyable visit! Sincerely, Kahar Salamun - GM Hotel Majapahit Surabaya

Surabaya

TripAdvisor rating 5.0/5

Visabill Friends getaway - TripAdvisor review

A chance to experience old colonial elegance. The hotel is in a class of its own in Surabaya . We had three days in a suite which was extremely comfortable . The hotel has a pleasant pool which provides an opportunity to recover from daily explorations. The restaurants and bars provide a pleasant escape. Surabaya is a large city but it isn’t a tourist hot spot but careful research will reveal places worthy of a visit . We visited the Naval Museum and The Heroes Monument and Display both worthy of a visit.

Dear IJB, Thank you for your wonderful review! We are absolutely delighted you had the chance to experience the old colonial elegance of our hotel during your three-day stay in Surabaya. It's fantastic to hear you found your suite extremely comfortable and that you consider us in a class of our own here in the city. We're also pleased you enjoyed our pleasant pool -a great spot to relax after a day of exploring- and that our restaurants and bars offered a pleasant escape. We appreciate your insights on Surabaya as well. It's true that while it's a bustling city, it holds many hidden gems, and we're glad to hear you discovered some, like the Naval Museum and The Heroes Monument. We hope to welcome you back again for another relaxing and elegant stay on your next visit to Surabaya! Sincerely, Kahar Salamun - GM Hotel Majapahit Surabaya

Majapahit Excellence

TripAdvisor rating 5.0/5

Freedom53156435699 Couples - TripAdvisor review

A majestic hotel in the heart of Surabaya. Such a beautiful hotel with a real historical past linked to Indonesian independence. Everything was absolutely charming, from decor, ambiance, gardens and facilities. Very attentive and professional staff looked after all our needs. Thank you to Kahar and all the team.

Dear Gary, Thank you so much for your truly outstanding review of Hotel Majapahit Surabaya! We are absolutely thrilled to read your kind words and learn that you experienced the "Majapahit Excellence" during your stay. It brings us immense joy to know that you found our hotel beautiful and appreciated its deep historical ties to Indonesian independence. We've worked diligently to preserve this heritage, and your recognition of our décor, ambiance, gardens, and facilities as '"absolutely charming" is incredibly rewarding. We are also particularly proud to hear your commendation of our "very attentive and professional staff" providing exceptional service and looking after all our guests needs is at the core of what we do. We will be sure to pass on your special thanks the entire team, they will be delighted to know their efforts made such a positive impact on your experience. We eagerly await the opportunity to welcome you back to Hotel Majapahit Surabaya for another memorable stay. Sincerely, Kahar Salamun - GM Hotel Majapahit Surabaya

Customer review rating 4.0/5

Richard V. Families - Confirmed reviews ALL

Majapahit is a beautiful, classic hotel in the grand tradition. The grounds are gorgeous, the location is perfect, and the service is exemplary.

Dear Richard V., We very much appreciate your comments regarding your stay at the Majapahit Hotel Surabaya - MGallery Collection. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun, General Manager.

Customer review rating 5.0/5

Mohamad Z. H. Families - Confirmed reviews ALL

The team is excellent from tooth to tail. The Hotel grounds are quaint and uniquely full of character

Dear mohamad z. h., On behalf of The Hotel Majapahit Surabaya, we would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. This considered a cultural asset of the nation, classic colonial hotel has been serving guest and many luminaries for over a century, and we are proud to extend those signature service to you. It is a great pleasure to hear that we have met your expectations in all aspects. I have taken the liberty of sharing your kind words with the team and they are thrilled to know about your fabulous stay. We sincerely hope to be able to welcome you back whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager.

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Other web-users rate our hotel

  • 448 reviews 9.4/10 Location
  • 719 reviews 8.1/10 Room
  • 781 reviews 9.4/10 Service
  • 527 reviews 8.7/10 Vibe
  • 501 reviews 8.5/10 Amenities
  • 329 reviews 8.7/10 Comfort
  • 300 reviews 8.7/10 Breakfast
  • 182 reviews 6.3/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.