Hotel Majapahit Surabaya - MGallery 5 stars

This my second time coming back to this hotel, and now this property is also managed by accor, so this time I checked in as platinum member. I got an upgrade to legendary suite and it didnt stop there, the manager Mr Kahar saw that I am coming with kids and he gives us extra bed as compliment. Overall we love our stay here, its an old and historical building I feel like traveling back history, but the property is well maintained and the pool also clean. Food provided is decent and proper and the bakery sells a very yummy butter bread, must try!

All the Staff show the high Hotel Courtesy all along our Staying at Hotel Majapahit.

This antic hotel has fabulous rooms. It does give you the feeling you are on holiday, even when it is a business trip.

Nice old style colonial hotel. Normally I like to book room directly with the hotel, but this time the offer from Agoda was much better priced. Good atmosphere, but unfortunately there were an event at the garden just in front of my room. Such old buildings don't have too impressive sound insulation, so it was too noisy to sleep.

stayed for two nights, have pleasant check in experience, greeted by Mr. Benny giving us brief history of the hotel. hotel staffs all very nice and trying hard to do their best, including staffs in breakfast area. however when we stay in a hotel, the most important thing is to have a comfortable room, the only good thing about the hotel's room is the size, which is quite big for entry level room, other than that its not even better than average ibis hotel. broken lamp, dying fly, spider web in ceiling, not working electrical plug, tv not working when we check in, tv remote run out of battery, no bed side table to put your phone and charger. bathtub is dirty, shower area is dirty and full of spider web in the ceiling. hot water not consistent, and the room are very dusty in some spots. when I enter my room, there is a welcome cake with a card, unfortunately it is not directed to me, the name of the guest in the greeting card is not me. I dare not to eat the cake lol. some rooms are under renovation atm, I have a peek but not sure there are much changes.

I like heritage experience Must always keep & maintain the building as origin because of the historic & heritage. But must increase the occupancy a lot to make the situation lively and not too quite. If too quite and no life, the situation will be creepy.

I really like the ancient and beautiful atmosphere in the hotel

Third time staying at this hotel, great staff and great service. Always nice to stay at this hotel as a platinum Accor member. Love the breakfast options and the Maj bar. Will be back short;y for my next stay when in Surabaya.

The oldfashioned hotel and also you can feel the historical ambience. Oldfashioned furniture in the big room. Helpfull staff and you can learn the history from the picture. Clean bathroom and room. Overall is good.

I like the historical feeling of staying in this hotel. Staff is exceptionally friendly Hotel is also well positioned close to a large mall, for shopping Swimming pool is nice, the gym is not very big but well equipped

Lovely hotel full of history, very well kept. We are upgraded to a suite which was very nice, but would have been better if the executive lounge was still in place, still listed in the room guide but appears defunc now

Overall. I am quite contented and satisfied during my stay. However, I had some problems locating my room initially. I will be delighted if the hotel has a smoking room for my next trip to Surabaya.

A enjoyable stay

Travelling on business I enjoyed a great one night stay. Upgraded to a beautiful room with outside seating overlooking gorgeous gardens. Fantastic evening drinks in a safe pub environment with live band and friendly atmospehere. Superb breakfast al fresco. Late check out to facilitate onward travel. Well done all.

This is the third time staying in the Majapahit and won't be my last. The location is superior, just a short walk to one of the biggest shopping centres I've been in where you can easily spend a day. Every space is a masterpiece of its own. The lobby lounge is superb for business greetings. Staff are ever helpful to please. Breakfast is scrumptious with many choices. Rooms are so spacious.