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Hotel Majapahit Surabaya - MGallery 5 stars

Customer review rating 4.5/5 890 reviews

ALLSAFE approved hotel

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Room 1

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Hotel Majapahit Surabaya - MGallery
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+ 17 Services

Hotel extras

  • Exceptional character mixing classical colonial architecture with peaceful oasis of well being

  • Best location at city center, near Business District, biggest malls and conference centers.

  • Beautiful gardens, outdoor swimming, award-winning spa, and historical tours.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • Air conditioned
  • JUANDA INTL AIRPORT Paying
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Hotel Majapahit Surabaya - MGallery

Jalan Tunjungan 65
Kec Genteng
60275
60275 surabaya
indonesia

Tel: +62315454333

Fax: (+62)31/5454111

Check-in from 14h00

Check out up to 12h00

  • BUNGURASIH STATION :  BUNGURASIH

  • By plane

    JUANDA INTL AIRPORT At 21.5km / 13.36 miles - Shuttle paying

  • By train

    PASAR TURI At 2.4km / 1.49 miles

GPS :-7.259726, 112.740077

Our accommodation(s)

Hotel Majapahit Surabaya features 143 rooms and suites. Each is an oasis of calm, classical colonial interiors and elegant detailing.

CLASSIC ROOM, 1 King size Bed

Accessible room
  • Max. number of persons: 4
  • Area: From 44 / 474 sq ft
  • Views: Garden View *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

CLASSIC ROOM, 2 Single Beds

Accessible room
  • Max. number of persons: 4
  • Area: From 44 / 474 sq ft
  • Views: Garden View *

Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

SARKIES

Type of cuisine: Chinese

Enjoy Chinese fine dining as our master chefs surprise you with their authentic and creative specialties. The 1930s ambience makes Sarkies a truly memorable experience.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

INDIGO RESTAURANT

Type of cuisine: International

Fusion dining experience where "East meets West" cuisines display selective Asian and Japanese, Western and Indonesian distinctive dishes, in a typical ArtDeco colorful environment.

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

THE MAJ PUB AND DINE

Enjoy legendary cocktails, cold beers and light snacks, while you unwind with our live band. Open till early morning.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

THE LOBBY LOUNGE

Enjoy our art deco surroundings while sipping on an afternoon tea or evening cocktail.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 435

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
Hotel Majapahit Surabaya - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

890 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,145 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Beautiful atmosphere in the hotel

Customer review rating 4.5/5

Henry S. Couples - 15/06/2021 Confirmed reviews ALL

I really like the ancient and beautiful atmosphere in the hotel

Great Stay at The Majapahit

TripAdvisor rating 5.0/5

jamestomlin Business - 13/01/2020 TripAdvisor review

Third time staying at this hotel, great staff and great service. Always nice to stay at this hotel as a platinum Accor member. Love the breakfast options and the Maj bar. Will be back short;y for my next stay when in Surabaya.

Dear Valuable Guest first of all thank you for taking the time to review us and we appreciate your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm however we plan to refurbish few areas in the very near future. The Hotel featuring an open area Museum and all the Team is doing extra efforts to keep the Heritage of the building. We do hope to welcoming you again in the near future, with very kind regards Ratih

Awesome

TripAdvisor rating 5.0/5

Younitha Family - 06/01/2020 TripAdvisor review

The oldfashioned hotel and also you can feel the historical ambience. Oldfashioned furniture in the big room. Helpfull staff and you can learn the history from the picture. Clean bathroom and room. Overall is good.

Dear Ms. Younitha, On behalf of The Hotel Majapahit Surabaya would like to thank you for staying with us! We feel honored for your wonderful compliments, and for your time to give us your generous review about our hotel. Hotel Majapahit Surabaya’s services and facilities offer a superior guest experience. The building is located in the heart of Surabaya and built in 1910, with unique combination architecture and interior of Classic colonial style with manicured garden. It feels great to know that you enjoyed our hotel, the facilities, and the genuine service that we offer. We hope to have the chance to welcome you back soon, Very Best Regards, Desi

Very nice environment and very friendly staff

Customer review rating 4.5/5

Fabio C. Business - 02/11/2019 Confirmed reviews ALL

I like the historical feeling of staying in this hotel. Staff is exceptionally friendly Hotel is also well positioned close to a large mall, for shopping Swimming pool is nice, the gym is not very big but well equipped

A little bit of history

Customer review rating 4.5/5

Anonymous Couples - 02/11/2019 Confirmed reviews ALL

Lovely hotel full of history, very well kept. We are upgraded to a suite which was very nice, but would have been better if the executive lounge was still in place, still listed in the room guide but appears defunc now

For my first time stay; I am satisfied with the room & dinning facilities.

Customer review rating 4.0/5

Tan K. S. S. Business - 31/10/2019 Confirmed reviews ALL

Overall. I am quite contented and satisfied during my stay. However, I had some problems locating my room initially. I will be delighted if the hotel has a smoking room for my next trip to Surabaya.

Nice & Pleasant

Customer review rating 4.0/5

Chong M. H. Business - 31/10/2019 Confirmed reviews ALL

A enjoyable stay

Excellent

Customer review rating 4.5/5

Krishna G. Solo - 30/10/2019 Confirmed reviews ALL

As always the staff was courteous, ever smiling and ready to help. Property is well maintained and pleasing to the eye.

Ok.

Customer review rating 2.5/5

Joe Solo - 28/10/2019 Confirmed reviews ALL

Needs repairs Service is friendly Doormen need to be replaced

Good hotel and nice experience

Customer review rating 4.0/5

Wy Couples - 27/10/2019 Confirmed reviews ALL

It's good and the high tea was nice, however the tea selection can be improved. Thanks.

Mr Jocelyn L.

Customer review rating 4.5/5

Jocelyn L. Couples - 26/10/2019 Confirmed reviews ALL

We thought it was very stylish

An excellent stay at a superb hotel!

Customer review rating 5.0/5

Stephane D. L. Business - 21/10/2019 Confirmed reviews ALL

I stayed for 1 night with my wife at hotel Majapahit. We were warmly welcomed upon arrival, upgraded to one of the best suites of the hotel. Room perfectly clean, excellent bedding. Staff was efficient and friendly, as it always is. Breakfast is outstanding in quality and diversity.

Like a voyage back in time.

Customer review rating 4.5/5

Peter M. Solo - 20/10/2019 Confirmed reviews ALL

Excellent all round. No complaints at all, and a very good location too.

My oasis in Surabay

Customer review rating 5.0/5

Andreas R. Business - 20/10/2019 Confirmed reviews ALL

As good as it gets. I have been staying at this hotel many times in many years and have always been satisfied. It is a bit like coming home.

Liburan romantis

Customer review rating 5.0/5

Rio F. A. S. Families - 20/10/2019 Confirmed reviews ALL

Nice place and cozy, impressive hotel! Cinematic and classic interior! Thank you Majapahit Hotel

Very good

Customer review rating 4.5/5

That T. N. Solo - 20/10/2019 Confirmed reviews ALL

Good. Things are quickly taken care of.

Old but nice hotel

Customer review rating 4.0/5

Sharon Couples - 20/10/2019 Confirmed reviews ALL

We stayed at Majapahit Hotel for 3 days. The breakfast was great. The first night we stayed at Heritage Suite. The room was spacious, but the room smelled mouldly. The second night we stayed at Classic room. A little bit smaller than the first one, but quite spacious but the room smelled okay. Overall good experience, but for me the Classic Room was much better than the Heritage Suite.

Great value, great service, great vibe

TripAdvisor rating 4.0/5

V5636DAtimw Business - 09/10/2019 TripAdvisor review

Travelling on business I enjoyed a great one night stay. Upgraded to a beautiful room with outside seating overlooking gorgeous gardens. Fantastic evening drinks in a safe pub environment with live band and friendly atmospehere. Superb breakfast al fresco. Late check out to facilitate onward travel. Well done all.

Dear Valuable Guest, thank you very much for your positive feedback and we hope you will consider our Property as your Home in Surabaya. Looking forward to welcoming you back With very kind regards Ratih

Museum Hotel

TripAdvisor rating 4.0/5

Nancy H Business - 28/09/2019 TripAdvisor review

This is the third time staying in the Majapahit and won't be my last. The location is superior, just a short walk to one of the biggest shopping centres I've been in where you can easily spend a day. Every space is a masterpiece of its own. The lobby lounge is superb for business greetings. Staff are ever helpful to please. Breakfast is scrumptious with many choices. Rooms are so spacious.

Dear Valuable Guest, thank you very much for your positive feedback and we hope you will consider our Property as your Home in Surabaya. Indeed we would like to highlight and allocate an are of the Hotel as small Museum, somehow we are now collecting information and historical collections of the Property. We Look forward to welcoming you back With very kind regards Ratih

Beautiful and tranquil hotel but marred by poor housekeeping

TripAdvisor rating 4.0/5

Yvette O Couples - 14/09/2019 TripAdvisor review

The grounds were immaculately maintained. Located near the newest and largest mall Tunjungan Plaza. However, the housekeeping needs to be improved many notches up. The carpet in the room had stains and visibly dirty at all the sides and corners. The toilet bowl was not cleaned thoroughly inside and outside. The reception staff was surprised and said they would report this to the housekeeping department.

Dear Valuable Guest, first of all thank you for taking the time to review us and for your positive comments, indeed this Legendary Property is unique and our aim is to keep its charm however we plan to refurbish few areas in the very near future. Will address Housekeeping issue to our Team as you have mentioned and we apologize for any inconvenience. We do hope to welcoming you again in the near future, with very kind regards Ratih

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