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Hotel Majapahit Surabaya - MGallery 5 stars

Customer review rating 4.6/5 930 reviews

ALLSAFE approved hotel

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Hotel Majapahit Surabaya - MGallery
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+ 27 Services

Hotel extras

  • Labeled ALLSAFE

  • Exceptional character mixing classical colonial architecture.

  • Close to business district, malls and convention centers.

  • Spacious gardens suited for outdoor event.

  • "Art Deco Award Winning" Restaurants.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request Paying
  • Air conditioned
  • JUANDA INTL AIRPORT Paying
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Babysitting on request Paying
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 8 Meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Hotel Majapahit Surabaya - MGallery

Jalan Tunjungan 65
Kec Genteng
60275
60275 surabaya
indonesia

Tel: +62315454333

Fax: (+62)31/5454111

Check-in from 14h00

Check out up to 12h00

  • BUNGURASIH STATION :  BUNGURASIH

  • By plane

    JUANDA INTL AIRPORT At 21.5km / 13.36 miles - Shuttle paying

  • By train

    PASAR TURI At 2.4km / 1.49 miles

GPS :-7.259726, 112.740077

Our accommodation(s)

Hotel Majapahit Surabaya features 143 rooms and suites. Each is an oasis of calm, classical colonial interiors and elegant detailing.

Our restaurants and bars

Currently unavailable

INDIGO RESTAURANT

Type of cuisine: International

Fusion dining experience where "East meets West" cuisines display selective Asian and Japanese, Western and Indonesian distinctive dishes, in a typical ArtDeco colorful environment.

SARKIES

Type of cuisine: International

Fusion dining experience where "East meets West" cuisines are displayed selectively, from Asian, Chinese, Western and Indonesian distinctive dishes, in 1930s ambience makes Sarkies a truly memorable experience.

THE MAJ PUB AND DINE

Enjoy legendary cocktails, cold beers and light snacks, while you unwind with our live band. Open till early morning.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

THE LOBBY LOUNGE

Enjoy our art deco surroundings while sipping on an afternoon tea or evening cocktail.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 435

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
Hotel Majapahit Surabaya - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

930 reviews

TripAdvisor Rating 4.5/5

1,150 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Memorable Stay

Customer review rating 4.5/5

Rizki A. Couples - 20/09/2021 Confirmed reviews ALL

Everything was perfect, the hospitality, the room, the food, everything

good stay

Customer review rating 4.0/5

Harry S. Business - 17/09/2021 Confirmed reviews ALL

Location is perfect, in the heart of the city, nearby Mall and food places, Clean, heritage and the breakfast is great

Dear Harry s., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we can't wait to welcome you back whenever travel track brings you back to Surabaya. Sincerely, Kahar Salamun General Manager

Great experience

Customer review rating 4.5/5

M. Friends - 14/09/2021 Confirmed reviews ALL

Great service, very comfy room, tasty food

Dear M. Meilinda, We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun General Manager

Lovely stay

Customer review rating 4.5/5

M. Families - 13/09/2021 Confirmed reviews ALL

The service was exceptional. The staffs are kind and friendly. They provided nice offers like room-upgrade, early check-in, and a slice of b'day cake for my son. They're also knowledgeable about the hotel, the history, and the surroundings. Not only the receptionists, but also the security, the cleaning staff, and the pool staff. The hotel room was very comfy - we got everything we need. The hotel is such a historical building in a very nice environment - there was just a lot to see around. The restaurants were closed, but we could still enjoy our dinner in the garden - the meals were delicious, and I felt really cozy and safe considering this time of the pandemic.

Well located

Customer review rating 4.5/5

Wahyu Families - 08/09/2021 Confirmed reviews ALL

very strategic location, with an easy access to 1 of the biggest mall in Surabaya

Dear Wahyu Sanyoto N., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun General Manager.

Nice and refreshing stay

Customer review rating 4.5/5

Tsungai M. Families - 01/09/2021 Confirmed reviews ALL

It made for a nice refreshing weekend staycation, great stay indeed!!

Dear Tsungai M., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. we have addressed some issue to department concern to be followed up, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun General Manager

Great services and clean rooms

Customer review rating 4.5/5

M. R. Families - 31/08/2021 Confirmed reviews ALL

Loved it. Will be back for sure. Room is clean, cozy and spacious. The services is great and fast. The yard and pool also clean. My kids suggested maybe u need to add fish pond for kids entertainment :)

well located, easy access to mall, small shop selling food and drinks infront of the hotel

Customer review rating 5.0/5

Mohd S. Business - 31/08/2021 Confirmed reviews ALL

The hotel staffs are friendly and abled to accommudate customer requirement or demand.

good to be back

TripAdvisor rating 4.0/5

mikesub 31/08/2021 TripAdvisor review

i booked and stay for celebrate my friend birthday. the room quite good, clean and nice. i like the hotel ambience very historical old building. and the room also. all the things in the room very historical. from shower, basinet. room size quite big. their service excellent. they know what to do and what guest want.

Dear Mr. Mike, Thank you very much for taking the time to write us a nice review about Hotel Majapahit Surabaya. We are excited to read that you enjoyed the classic colonial architecture rich in history, and personalized services provided by our Talents. We are happy to hear that you have an excellent time with us, exploring the heritage trail of this hotel. once again, we wish your colleague the happiest birthday ever and thank you for helping other travelers convinced to stay with us and we do hope to serve you whenever your travels bring you to Surabaya again. Very Best Regards, Kahar Salamun General Manager

good service and experience

Customer review rating 4.5/5

Michael Friends - 30/08/2021 Confirmed reviews ALL

i'm feel happy and satisfy during my stay at majapahit hotel (M gallery). with iconic and historical atmosphere. fast check in process. and my request full implemented and realized. thank you to all staff u are great and u do your best during this pandemic moment.

Good location and facilities

Customer review rating 5.0/5

Ted Couples - 25/08/2021 Confirmed reviews ALL

I have good experience staying there

Dear Choi C., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Relaxing and charming.

Customer review rating 4.0/5

Sam Families - 24/08/2021 Confirmed reviews ALL

Excellent staff and facilities. A calm and well kept place.

Dear Sam B., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun. General Manager

Perfect Place

Customer review rating 4.5/5

Alvian S. Solo - 19/08/2021 Confirmed reviews ALL

Everything is really amazing here.

Memorable stay

Customer review rating 5.0/5

Andy S. Families - 12/08/2021 Confirmed reviews ALL

Best stay in the best property

Dear Andy S., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun General Manager

historical building

Customer review rating 5.0/5

Anonymous Couples - 07/08/2021 Confirmed reviews ALL

The building itself has lots of historical stories. The best part is the owner still keeps the building and gives good maintenance, eventhough the hotel is located in prime area and the surrounding area has been changed into modern building. The employees also have a good knowledge about the history. They give us good services, foods and stories. The room itself makes us throw back memory to feel how do rich people lived in the 1900’s. The room is full with old furnitures and interiors, spacious, extremely clean but not spooky at all

Dream staycation

Customer review rating 4.5/5

Riztie J. Families - 17/07/2021 Confirmed reviews ALL

If only it wasn't because of the pandemic I would like to tried all those activities in the hotel But yeah.... Hopefully the pandemic will get over soon So I will living to the fullest by staying at this hotel

Well located

Customer review rating 4.5/5

H3k Families - 08/07/2021 Confirmed reviews ALL

Cons: arrangements, cleaning around parking area to tennis court. Pros: No other place in town like this great hotel. Well located, well maintained and hospitality from the entrance to the pool. Special thanks to pak Joko from pool area. Keep up the greatness.

Dear Ms Hutomo w., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. we also take serious note regarding your comment about arrangement and cleanliness around parking area, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more enjoyable than the previous one. Sincerely, Kahar Salamun General Manager

Nice Heritage Hotel

Customer review rating 4.5/5

Jeffery Business - 07/07/2021 Confirmed reviews ALL

great service & well maintained room

Good location Good,Good Good price,

Customer review rating 4.5/5

Djojo S. Couples - 03/07/2021 Confirmed reviews ALL

Nice place staff are very nice , good food very clean, very quite place for relaxing , good location nothing to complain ,I will be back soon and stay longer next time ,I love the hotel and I love Surabaya .

Dear Mr. Mahmud S., We very much appreciate your comments regarding your stay at the Hotel Majapahit Surabaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kahar Salamun General Manager

Well located

Customer review rating 4.0/5

Bunga S. S. Couples - 29/06/2021 Confirmed reviews ALL

Thanks for brings me and my husband full of joy

Our most recent 20 reviews

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