ibis Surabaya Tidar

Customer review rating (ALL Rating) 4.6/5 713 reviews

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Description

Hotel extras

  • The innovative bedding for the ultimate comfort.

  • Free high-speed WIFI access in all areas.

  • Minutes away from commercial offices and Tunjungan Plaza.

  • Remote working offer, enjoy a room to work in peace and quiet.

  • Meeting rooms are available for residential or non-residential seminars.

Our accommodation(s)

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Hotel location

ibis Surabaya Tidar

Jalan Tidar No 74, Sawahan
60251 SURABAYA
Indonesia

GPS:-7.2571, 112.72934

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • Room service

LOCA LOCA

Chic and vibrant fun restaurant with the music ambience featuring the new ibis concept. Offering innovative and varied cuisine to satisfy all your palate, whether it be something sweet, savory...or both!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  713 reviews

Good Location, Clean Room

Customer review rating 4.0/5

A. Families - Confirmed reviews ALL

Prime location, nearby to a lot of Surabaya-recommended restaurants. The room is clean however the bath towel needs to be replaced every day since it's not in its best shape (old & ragged). Small room, but can fit 2 people and 1 suitcase easily.

Dear Ms A., Thank you for taking your time to tell us about your experience at ibis Surabaya Tidar. We are trully sorry that you did not meet your expectations; Let us express our sincere apologies. At Ibis, we strive to provide better service to every guest; therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent future recurrence. We thank you for your willingness to share your concerns with us and we hope that you give us the opportunity to serve you better in the near future. Sincerely, Eksi Ayuningtyas General Manager

Good stay

Customer review rating 5.0/5

Fun T. Solo - Confirmed reviews ALL

The room is homey

Dear Ms Denise, We very much appreciate your comments regarding your stay at the ibis Surabaya Tidar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Customer review rating 4.5/5

Anonymous Friends - Confirmed reviews ALL

Oke no complaint att all

Dear Mr Pradipta, We very much appreciate your comments regarding your stay at the ibis Surabaya Tidar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Customer review rating 4.0/5

Febriana Solo - Confirmed reviews ALL

Overall Good

Dear Mrs Febriana Ayu, We very much appreciate your comments regarding your stay at the ibis Surabaya Tidar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Customer review rating 4.5/5

Anonymous Solo - Confirmed reviews ALL

Good service and nice staff

Dear Mr Felix We very much appreciate your comments regarding your stay at the ibis Surabaya Tidar. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Eksi Ayuningtyas General Manager

Other web-users rate our hotel

  • 210 reviews 6.5/10 Location
  • 454 reviews 8.1/10 Room
  • 488 reviews 9.3/10 Service
  • 12 reviews 8.3/10 WiFi
  • 272 reviews 8.6/10 Cleanliness
  • 227 reviews 9.5/10 Vibe
  • 170 reviews 8/10 Food
  • 138 reviews 8.4/10 Amenities

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