ibis Surabaya Tidar 3 stars

Name: ibis Surabaya Tidar - ALL
Address: Jalan Tidar No 74, Sawahan, SURABAYA, 60251, ID
Telephone: +623199251777
Rating: 4.8

Customer review rating (ALL Rating) 4.8/5 2,070 reviews

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Jalan Tidar No 74, Sawahan, 60251 SURABAYA, Indonesia

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ibis Surabaya Tidar

Vibrant economy hotel, open to everyone

Ibis Surabaya Tidar a contemporary eco-hotel embracing a fresh concept of sustainable hospitality in the heart of Surabaya. Featuring 108 comfortable rooms, an all-day dining restaurant, two spacious meeting rooms, and a dedicated gym space, the hotel offers a seamless blend of comfort, convenience, and modern living for both business and leisure travelers.
Ibis Surabaya Tidar is a Green Key Certified in recognition of its environmental responsibility and sustainability in hospitality.

Strategically located in the center of business districts and financial hubs, the heart of government and commercial area. It is just minutes away to the one of iconic Tunjungan Plaza mall l and the famous culinary spot Kedung Doro.

Hotel extras

The innovative bedding for the ultimate comfort.
Free high-speed WIFI access in all areas.
Minutes away from commercial offices and Tunjungan Plaza.
Remote working offer, enjoy a room to work in peace and quiet.
Meeting rooms are available for residential or non-residential seminars.

Our accommodation(s)

Room

Classic room with 1 queen size bed, City side

Modern and Retro Contemporary designed room, 18 sqm, featuring a queen size bed with city view, 43 inch Ultra HD TV, bathroom with shower, complimentary Wi Fi, safe deposit box. Available for smoking and non smoking room.

Views:
City View

Max. number of persons: 2
Area: From 18 m² / 193 sq ft
Accessibility: Accessible room

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Free in Room Mineral Water

Bathroom

Bathroom Facilities

Accessible bathroom
Hair dryer in bathroom

Media And Technology

Internet Facilities

Optical fiber
Wireless internet in your room

Phone Facilities

Direct dial telephone

Tv Facilities

Satellite/cable colour TV
43'/109 cm screen
Flat screen
4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Security Peephole
Smoke alarm in room
Sprinkler in room

Electric Facilities

220/240 V AC

Room Services

Operator wake up call

Temperature Air Control

Air Conditioning
Air cooling system

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

See availabilities

Room

Classic room with 2 single beds, City side

Modern and Retro Contemporary designed room, 18 sqm, featuring 2 single beds with city view, 43 inch Ultra HD TV, bathroom with shower, complimentary Wi Fi, safe deposit box. Available for smoking and non smoking room.

Views:
City View

Max. number of persons: 2
Area: From 18 m² / 193 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

Coffee/tea making facilities
Kettle
Free in Room Mineral Water

Bathroom

Bathroom Facilities

Accessible bathroom
Hair dryer in bathroom

Media And Technology

Internet Facilities

Optical fiber
Wireless internet in your room

Phone Facilities

Direct dial telephone

Tv Facilities

Satellite/cable colour TV
43'/109 cm screen
Flat screen
4K-UHD screen - Ultra-high-definition television

Service And Equipment

Accessibility And Security

Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Security Peephole
Smoke alarm in room
Sprinkler in room

Electric Facilities

220/240 V AC

Room Services

Operator wake up call

Temperature Air Control

Air Conditioning
Air cooling system

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)
Views: City View

See availabilities

Room

Classic room with 1 queen size bed, City side

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Queen size bed(s)
Views: City View
Accessible room

See availabilities

Hotel location

ibis Surabaya Tidar

Jalan Tidar No 74, Sawahan
60251 SURABAYA
Indonesia

GPS:-7.2571, 112.72934

+62 31 99251777

Railway station
Highway exit
Ferries

GUBENG

Railway station

Access: 3 km / 1.86 mi 38 min walk / 9 min drive

PELABUHAN TJ PERAK

Ferries

Access: 5 km / 3.11 mi 28 min drive

BANYU URIP

Highway exit

Access: 5 km / 3.11 mi 18 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Bar
Meeting rooms
Room service

Hotel informations

108 rooms
One room for people with reduced mobility
20 connecting rooms
42 non-smoking rooms
7 floors

Languages spoken at the hotel

English

Reduced mobility Facilities

Laundry / Valet Services

Dry cleaning / Ironing

Wi-Fi

High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas

Air conditioning

Air Conditioning

Catering

One Restaurant

One Bar

Room service

Cold snacks
Hot meals

Business

2 Meeting rooms

Family

Babysitting on request

Babysitting on request

LOCA LOCA

Chic and vibrant fun restaurant with the music ambience featuring the new ibis concept. Offering innovative and varied cuisine to satisfy all your palate, whether it be something sweet, savory...or both!

Cooking style: International
Capacity: 70
Accessibility: Accessible service

60251 Surabaya, Indonesia

+62 992 51777

Other informations

Services

Air conditioning
Wheelchair access
Free Wireless internet (WiFi)
Non Smoking Area

Payment

Cash
Credit card

Accommodate food

Brunch
Children menu
Light menu
Halal menu

STANPLAS BAR

Other informations

Services

Air conditioning
Free Wireless internet (WiFi)
Wheelchair access

Recharge station serves chill beverages to enjoy a drink or a bite to eat in a nice, friendly place. What could be simpler...

Meetings & Events

Number of Meeting Room: 2
Surface of the largest room: 136 m² / 1463.89 sq ft
Maximum seats capacity: 130
Maximum capacity for banquets: 80

Find out more

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.8/5 2,070 reviews

Bagas K. Business - 10/14/2026 Confirmed reviews ALL

Dear Mr. Bagas K., We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

M D. G. Solo - 10/13/2026 Confirmed reviews ALL

Dear Mr. M D. G., We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

Cindy N. P. E. Families - 10/12/2026 Confirmed reviews ALL

Dear Mrs. Cindy N. P. E., We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

Nurul A. Solo - 10/12/2026 Confirmed reviews ALL

The hotel is strategically located, with lovely views and attentive service. Overall, I had a pleasant stay, although there are a few areas that could be improved. The soundproofing could be better, as noise from outside the room was occasionally noticeable. I also feel that the in-room dining menu could benefit from an update, with more variety to choose from. That said, these were relatively minor drawbacks compared to the overall experience. I enjoyed my stay and would happily return.

Dear Ms. Nurul A., We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

Kezia S. Business - 10/10/2026 Confirmed reviews ALL

Dear Ms. Kezia S., We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

M D. G. Solo - 10/13/2026 Confirmed reviews ALL

My fav go to hotel in surabaya

Cindy N. P. E. Families - 10/12/2026 Confirmed reviews ALL

First time stay at Ibis Tidar..love everything about the hotel also the staff

Nurul A. Solo - 10/12/2026 Confirmed reviews ALL

Kezia S. Business - 10/10/2026 Confirmed reviews ALL

Strategic location, comfortable, 10/10 hospitality, smooth check-in

Nova H. Business - 10/9/2026 Confirmed reviews ALL

Hotel yg recommended

Dear Mr. Nova H., We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

Yanto H. Business - 10/7/2026 Confirmed reviews ALL

Staff nya ramah

Dear Mr. Yanto H.,, We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

Ade B. K. Business - 10/7/2026 Confirmed reviews ALL

Room clean, near from anywhere and attitude staff is good

Dear Mr. Ade B. K., We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

Dhiffara R. A. Z. Couples - 10/6/2026 Confirmed reviews ALL

Everything is running smoothly

Dear Ms. Dhiffara R., We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

Eda G. Couples - 10/2/2026 Confirmed reviews ALL

Price, clean, wifi, the staffs (Ricky, Tino), everything good

Dear Mr. Eda Giovani, We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

Adrian S. Business - 10/1/2026 Confirmed reviews ALL

Flawless experience, thx to Front Office Mr. Ricky

Dear Mr. Adrian S., We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

Ganesa S. Business - 10/1/2026 Confirmed reviews ALL

Been booking Ibis Tidar through the All Accor app for every trip to Surabaya for the past few years. Always a pleasant stay and greeted by great staffs.

Dear Mr. Ganesa S., We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

Ivanny K. Couples - 9/28/2026 Confirmed reviews ALL

I had a pleasant stay at ibis Surabaya Tidar. The room was clean and comfortable, the location was convenient, and the staff were friendly and helpful. Overall, it was a comfortable and enjoyable stay.

Dear Mrs. Ivanny K., We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

Ong R. O. Business - 9/27/2026 Confirmed reviews ALL

The service was great. Room is very clean.

Dear Mr. Ong R. O., We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

Surya K. Solo - 9/24/2026 Confirmed reviews ALL

Location is on point

Dear Mr. Surya K., We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

Anne M. M. Friends - 9/23/2026 Confirmed reviews ALL

hospitable receptionists and helpful guards

Dear Mrs. Anne M., We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

Phari T. Business - 9/13/2026 Confirmed reviews ALL

was nice overall with gym exist.

Dear, Mr. Phari T., We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

Ronald A. Business - 9/9/2026 Confirmed reviews ALL

My hotel room have smoke smell

Massayu S. B. Solo - 9/6/2026 Confirmed reviews ALL

actually, this booking was an accidently made cz the first hotel that i’ve stayed got so spooky😂😂 and the room is also dirty and ugly i can’t😭🤚 so i decided to move here & turns out this hotel is sooo damn good like it supposed to get the 4 star than the first hotel i stayed😭😭🫰 i rlly love the design cz it quiet gen z tho😂 i totally will come for the next trip!!

Dear, Ms. Massayu S., We very much appreciate your comments regarding your stay at ibis Surabaya Tidar. It is always a pleasure to receive feedback from our guests. I will be sure to share your comments with our team. I am certain that your feedback will serve as great encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you once again for taking the time to share your experience. We truly appreciate your kind feedback and look forward to welcoming you back to ibis Surabaya Tidar in the near future. Sincerely, Toat Edi Wijaya General Manager

Khoirul I. Families - 9/3/2026 Confirmed reviews ALL

First time smell like smoke cigarettes maybe because no exhaust fan blower

Dear Mrs. Khoirul I., Warmest greetings from ibis Surabaya Tidar. Thank you for taking the time to share your feedback with us. I am truly sorry to hear about the cigarette smoke smell in your bathroom during your stay—this is definitely not the experience we want you to have. We also really appreciate your note regarding the bathroom's exhaust fan. I have already passed this on directly to our Engineering and Housekeeping teams so they can inspect the area right away, fix the issue, and trace where the smoke smell was coming from. Your feedback is important to us and will be taken as an improvement point for our team and facilities. Thank you once again for letting us know. We really hope to have the chance to welcome you back again soon for a much better and more comfortable stay. Warm regards, Toat Edy Wijaya General Manager

Web-users rating

Other web-users rate our hotel

243 reviews 8.2/10 Location
590 reviews 8.3/10 Room
608 reviews 9.5/10 Service
15 reviews 9.5/10 WiFi
418 reviews 8.9/10 Cleanliness
198 reviews 8.7/10 Amenities
193 reviews 9.5/10 Vibe
111 reviews 7.9/10 Breakfast

20 reviews 8.4/10 Location
72 reviews 7.8/10 Room
65 reviews 9.7/10 Service
43 reviews 8.7/10 Cleanliness
11 reviews 9.4/10 Vibe

24 reviews 8.5/10 Location
49 reviews 7.9/10 Room
56 reviews 9.5/10 Service
39 reviews 8.7/10 Cleanliness
22 reviews 7.5/10 Breakfast
16 reviews 9/10 Vibe
15 reviews 8.7/10 Amenities

24 reviews 8.2/10 Location
84 reviews 8.6/10 Room
95 reviews 9.3/10 Service
69 reviews 9/10 Cleanliness
11 reviews 8.8/10 Amenities
9 reviews 7.6/10 Breakfast
8 reviews 9.3/10 Vibe

27 reviews 8.3/10 Location
57 reviews 8.2/10 Room
59 reviews 9.4/10 Service
34 reviews 8.7/10 Cleanliness
22 reviews 8.6/10 Amenities
15 reviews 9.3/10 Vibe

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At ibis Surabaya Tidar, check-in is available from 02:00 PM, and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, ibis Surabaya Tidar regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.