Mercure Vung Tau

Customer review rating 4.4/5 563 reviews

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Mercure Vung Tau
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Hotel extras

  • Our signature rock pool elevating guest experience while staying at the hotel

  • Our secluded beach area offering guests a sense of privacy and serenity

  • The stunning Mediterranean-inspired decor infusing throughout the hotel

  • The first international four-star hotel centrally located in Vung Tau City

  • A boutique resort concept that caters to all tastes, especially for couples & families

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • TAN SON NHATPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Services for children
  • Private beach
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Copy/print service available
Information message

Hotel location

Mercure Vung Tau

03 06 Ha Long Street
Ward 2
790000
vung tau
viet nam

Tel: +842543526010

Fax: (+84)2543522990

Check-in from 14h00

Check out up to 11h00

  • By plane

    TAN SON NHAT At 95km / 59 miles - Shuttle paying

  • By boat

    BACH DANG HARBOUR At 86km / 53 miles

  • By helicopter

    BITEXCO TOWER At 85km / 52 miles

  • By car

    51 T3 At 70km / 43.5 miles

GPS :10.326469, 107.081345

Our accommodation(s)

Our guestrooms are infused with a warm and locally inspired atmosphere, enhanced by the "Great Bedding" in high quality and comfort. More comfort and attention are brought into the rooms through the combination of Espresso machine, Mini-bar, individual temperature control and flat screen colour TV.

Standard room, Hillside - 1 Queen bed

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior room, Hillside - 1 King bed

  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior room, Hillside - Twin bed

Accessible room
  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Superior room, Ocean side - 1 King bed

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Deluxe room, Sea View - 1 King bed

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Deluxe room, Sea View - Twin bed

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Executive room, Sea View - 1 King bed

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Executive room, Sea View - Twin bed

  • Max. number of persons: 4
  • Area: From 48 / 517 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Family Room, Hillside - 1 King bed and Bunk bed

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Family Room, Sea View - 1 King bed and Bunk bed

  • Max. number of persons: 4
  • Area: From 52 / 560 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Junior Suite, Sea View - 1 King bedNon contractual photo

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

BREEZES

Type of cuisine: Bistro

Mercure Vung Tau offers a varied breakfast buffet, local and Western favourites as well as fresh fruits and pastries. Our sumptuous cuisine is perfectly presented and crafted to make your dining experience sublime.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUN LOVERS LOUNGE

Non contractual photo

Our bar serves chilled beer, fresh fruity cocktails, mocktails and Champagne, with something for everyone.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Vung Tau

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

563 reviews

tripadvisor

TripAdvisor Rating 4.5/5

51 reviews

We were happy during our stay

Customer review rating 4.4/5

Hai N. Families - 12/01/2021 Confirmed reviews ALL

We were happy during our stay . So we will come back soon

Dear Minh Hai n., Thank you for staying at Mercure Vung Tau and taking your time to share your experience with us. We are very delighted to know how satisfied you are with your stay at Mercure Vung Tau. We look forward to welcoming you back soon and hope your next visit will be as pleasant as the previous one. Sincerely, Duyen n. (Ms) Guest Relations Supervisor

Good stay

Customer review rating 4.4/5

P. N. H. Families - 10/01/2021 Confirmed reviews ALL

We had a good stay in Mercure Vung Tau for 2 nights.

Dear Ngoc H. P., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. We are delighted to know how satisfied you are with your stay at Mercure Vung Tau. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Good Retreat!

Customer review rating 4.4/5

Ev Couples - 09/01/2021 Confirmed reviews ALL

While my stay was exactly what I needed for a short relaxing retreat, it didn't start that way. The website and reservation mentioned access to an Executive Lounge that does not exist so it was quite a disappointment when we arrived at the hotel. Our executive room had a great view and the sound of waves crashing on the beach was wonderful. The staff was really great and the food and service was really great, too.

Dear Evelyn Rose Dennison L., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Mr. Mathieu. However I would like to apologize again about the information in our website which affected your first impression. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Good stay

Customer review rating 4.4/5

Anonymous Families - 08/01/2021 Confirmed reviews ALL

Satisfied. Nice food. Friendly staff.

Dear Valuable Guest, We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Trai nghiem tuyet voi cho gia dinh

Customer review rating 4.4/5

M. P. L. Families - 07/01/2021 Confirmed reviews ALL

Good service, price and location Breakfast so great for my family and baby 1 year We will come back here in next month

Dear Anh Phuong L. M., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Well located and private beach

Customer review rating 4.4/5

Edwin Families - 06/01/2021 Confirmed reviews ALL

Good hotel, great staff Good location with nice sea views It’s from the 4 star mercure level you might expect.

Dear Edwin D., Thank you for taking the time to tell us about your experience at the Mercure Vung Tau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I truly apologize about the extra bed. I did share this to related team for their improvement actions. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Excellent customer services!

Customer review rating 4.4/5

David Families - 06/01/2021 Confirmed reviews ALL

I received great welcome from the services desk. Front desk did call and got the answer that the room will be available for me to early checkin in 30 mins, but even after 30 mins, no clear answer was provided to the Front desk, fortunely, the on duty supervisor Duyen was willing to go the extra mile to honour a different room to make early checkin possible. Therefore, the suggestion to the back end support teams (room reorganizing and cleaning team) is to provide better support to the front line team.

Dear A Ha David D., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. We truly apologize for the inconvenience during your check in time. I will share this feedback to related team for their improvement actions. We look forward to welcoming you back soon. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Better signage would help distinguish your establishment from its neighbor

Customer review rating 4.4/5

Xxx Couples - 03/01/2021 Confirmed reviews ALL

You provide vouchers for exclusive use at Mercure Vung Tau. But your establishment does not clearly distinguish itself, within the resort grounds, from a neighboring restaurant that does not respect your vouchers. This lead us, and other clients, to use the neighboring restaurant, thinking the voucher is valid there. Curiously, it seems the owner of the neighboring restaurant is owner of the Mercure. He benefits from the maintenance of this confusion.

Dear Kenneth Daniel R., Thank you for taking the time to tell us about your experience at the Mercure Vung Tau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We truly apologize for any inconveniences caused during your stay at Mercure Vung Tau. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Enjoyable stay

Customer review rating 4.4/5

Steve T. Families - 02/01/2021 Confirmed reviews ALL

We loved the experience from the star to the finish

Dear T. S., Thank you for staying at Mercure Vung Tau and taking your valuable time to do our survey. We are extremely delighted to know how satisfied you are with your stay at Mercure Vung Tau. We really thank for your feedback about housekeeping and the foods. I will share those to related team for their improvement actions. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Best service ever

Customer review rating 4.4/5

Thao N. Couples - 01/01/2021 Confirmed reviews ALL

I am very happy with my stay at Mercure Vung Tau. Staff are friendly and helpful. Swimming pool is a must. However the restaurant food need to be improved. My pasta made my stomach sick but the buffet is nice. Recommend for everyone to stay at Mercure

Dear Phuong Thao N., Thank you for your staying at Mercure Vung Tau and your recommendation. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Beside that we really sorry for the pasta. I will share this to related team for their improvement actions. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen N. (Ms) Guest Relations Supervisor

Lovely stay at Mercure Vung Tau

Customer review rating 4.4/5

Trinh D. Families - 28/12/2020 Confirmed reviews ALL

This is my second time I have stayed Mercure Vung Tau. I am glad to come back and receive warm welcomes from all staffs. We love everything here: big room with ocean view, good facilities, friendly staffs and especially nice food. The chefs at Mercure are really talent. We do not need to go out of resort. Just stay here and relaxing. Definitely, we will come back and would love to stay longer.

Dear Trinh My Thi D., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Well located

Customer review rating 4.4/5

Ha N. Families - 27/12/2020 Confirmed reviews ALL

Nice and comfort

Dear Hoang Ha N., Thank you for taking the time to tell us about your experience at the Mercure Vung Tau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your feedback about check-in, check-out and breakfast to related department for their improvement actions. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duyen N. (Ms) Guest Relations Supervisor

Good stay

Customer review rating 4.4/5

Tan, N. K. Friends - 23/12/2020 Confirmed reviews ALL

I had a good holiday in here. Receptionists is very wonderful and The breakfast is delicious. Thanks Mercure

Dear K. Tan N., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duyen N. (Ms) Guest Relations Supervisor

Very good experience

Customer review rating 4.4/5

C. D. Families - 23/12/2020 Confirmed reviews ALL

Excellent overall experience : spacious beautiful hotel with very good service. Excellent breakfast and Vietnamese food. Non-Vietnamese food (Asian and Western) can be improved.

Dear D. C., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. Beside that I will share your comment about the food to related team for their improvement as well. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Thanks

Customer review rating 4.4/5

L. D. H. Families - 22/12/2020 Confirmed reviews ALL

I am happy with my family when spent time in hotel. Thanks

Dear Duy H. L., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Bliss

Customer review rating 4.4/5

Mark B. Solo - 22/12/2020 Confirmed reviews ALL

Faultless. Great service and lovely staff

Dear Mark B., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Good stay

Customer review rating 4.4/5

Thao L. Couples - 21/12/2020 Confirmed reviews ALL

Room is clean, facilities are good and usable, service is good

Dear Thanh Thao L., We appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Good stay

Customer review rating 4.4/5

Kinh-luan D. Solo - 20/12/2020 Confirmed reviews ALL

there is nothing to conplain in my second stay here. everything is excellent.

Dear Luan Kinh D., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

Good stay

Customer review rating 4.4/5

Tram N. Couples - 20/12/2020 Confirmed reviews ALL

Nice staffs, good service and room.

Dear Tram N., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team ( Especially Mr. Nam and Ms. Hoa). I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duyen N. (Ms) Guest Relations Supervisor

Well located

Customer review rating 4.4/5

C. X. N. B. Families - 14/12/2020 Confirmed reviews ALL

The restaurant is so amazing, we could use meal with fresh air, while we can watching the beautiful beach, sea viewing and sound of waves, so interested!

Dear Xuan Nhan B. C., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. We are truly happy to know how satisfied you are with your stay, especially our restaurant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relations Supervisor

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