Mercure Vung Tau 4 stars

Not good experience with knowledge of staff about Accord Member card, like they think I get the card just for free service

We have stayed in Mecure Vung Tau twice and the whole family enjoyed it there. Good location, facilities and great food. Keep it up.

we’re really enjoyed tonight here! New hotel ,clean ,the staff very helpful and have a beautiful view swimming pool by the ocean! Thank you staff to set up a small cake for my daughter birthday she love it! we will come back again!

(+) Good location Nice beach view from room Reasonable price Friendly staff Great view from infinity pool (-) The hotel missed pickup information from hcm Private beach is small and dirty Beach pool is not taken care regularly then it is dirty and wasted since nobody wants to swim there

- Beautiful setting - Nice View - Attentive Staff - Good Breakfast

Im member loyalty of Accor for more 5 years, i go travel many places of Accor Hotel. But I am suprised for the service 5stars standards At Mercure Resort Vung Tau, i have stayed at Mercure 2 times, first times they did not deliver the benefits of Accor member (Silver): welcome drink, fruits at room. Its funny when I asked when checked out, they said sorry because they were so busy and forgot. Now, when in this email, you ask me make survey of my second stay, I am really disappointed, their service is more poor than first times. Such as: - No welcome drink (no mineral water at least) - No welcome fruit in room - no check out late although I know the date Monday was not full More over, my sisters also stayed Mercure, their families were serviced poorly also, they have accor member already. Sorry, but I never come back. Thanks

Nice place, good decor, nice employees. But I was very scare when drive car go up. The bed's creaking system creaked all night so I couldn't sleep. The noise in the surrounding area lasted for more than midnight. My room had good view. Thanks

I like the view, the setting of the resort is nice. However the outside noise (live music) may disturb the night sleep. Thank you for the services

I was so disappointed with the location. Also the parking too hard at night cause of it so crowded. Even i understand that we come in high season. However, when we back after dinner and my baby was slept the security asked use park on the road. We spent more then 1 hour to come back our room.

The resort was so amazing. Our family loves the swimming pool, especially the kids they went swimming all the time. The FO staffs were so friendly and helpful, especially Mr. Hiep. He helped us check in check out and took very good care of our family during our stay. There also Ms. Lien, Ms. Duyen and Ms. Mai were very friendly and caring. For improvement, the buffet breakfast needs more diversity and the private beach needs to be more clean. Overall it was a great stay. Our family will come back in the future.

Will visit again. Not far from city. Nice place for unwinding after busy working.

Nice staff at reception, good food, clean, fresh air

It’s good location and have own beach and 2 swimming pools but the floating-dirty-things around when we were swimming Our room 404 and 405 don’t have chairs at balcony that’s so weird because next door they do have. Such nice and beautiful view with balcony without chairs lol

Super pleasent stay and exceptional personal service from miss Kim. Hotel is located oceanfront and nice tranquil experience away from HCMC. Absolutely a getaway to be used frequently. Staff super nice and restaurant was good and almost a lounge feeling in the evening.

Dear ALL Team, I book 01 dbl room and 01 twn room, but on the check in date, my group is assigned into 02 BDL Rooms. And the in the other hand, I actually don't know that Hill Side is on the opposite side of the resort, I was feeling bad when my family went across the street to go swimming pool and beach and breakfast dinner. Regards N.