Mercure Vung Tau 4 stars

Customer review rating 4.3/5 160 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Vung Tau
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Room 1

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Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • TAN SON NHATPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Services for children
  • Private beach
  • Other sports activities
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • Web Corner on a Mac
  • Copy/print service available
Information message

Hotel location

Mercure Vung Tau

03 Ha Long Street
W2 Vung Tau
790000
vung tau
viet nam

Tel: +842543526010

Fax: (+84)2543522990

Check-in from 14h00

Check out up to 11h00

  • By plane

    TAN SON NHAT At 95km / 59 miles - Shuttle paying

  • By boat

    BACH DANG HARBOUR At 86km / 53 miles

  • By helicopter

    BITEXCO TOWER At 85km / 52 miles

  • By car

    51 T3 At 70km / 43.5 miles

GPS :10.326469, 107.081345

Our accommodations

Standard room, Hillside - 1 Queen bed

  • Max. number of persons: 2
  • Area: From 22 / 237 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior room, Hillside - 1 King bed

  • Max. number of persons: 2
  • Area: From 29 / 312 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior room, Hillside - Twin bed

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior room, Ocean side - 1 King bed

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe room, Sea View - 1 King bed

  • Max. number of persons: 3
  • Area: From 32 / 344 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Deluxe room, Sea View - Twin bed

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Executive room, Sea View - 1 King bed

  • Max. number of persons: 4
  • Area: From 36 / 388 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Executive room, Sea View - Twin bed

  • Max. number of persons: 4
  • Area: From 48 / 517 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Family Room, Hillside - 1 King bed and Bunk bed

  • Max. number of persons: 4
  • Area: From 55 / 592 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)

Family Room, Sea View - 1 King bed and Bunk bed

  • Max. number of persons: 4
  • Area: From 52 / 560 sq ft
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone(...)
Rooms

Our restaurants and bars

BREEZES

Type of cuisine: Bistro

Mercure Vung Tau offers a varied breakfast buffet, local and Western favourites as well as fresh fruits and pastries. Our sumptuous cuisine is perfectly presented and crafted to make your dining experience sublime.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BEACH BAR

Non contractual photo

Enjoy al fresco dining with Asian and Western light bites, main courses as well as a kids menu prepared by our team of professional chefs. Sip a glass of your favourite cocktail, ice cold beer, fresh juices or our signature healthy smoothies.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUN LOVERS LOUNGE

Non contractual photo

Our bar serves chilled beer, fresh fruity cocktails, mocktails and Champagne, with something for everyone.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Vung Tau

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

160 reviews

very good

Customer review rating 4.3/5

Tram A. Families - 09/08/2020 Confirmed reviews ALL

room, swimming cool, facilities and enviroenvironment are very good, convenient and suitable for a short trip with family.

Dear Ngoc Tram a. N., Thank you for your staying at Mercure Vungtau and taking your time to do our survey. We really sorry that hotel didn't meet your expectation. We will share your feedback to related department for their improvement actions. We look forward to welcoming you back soon and hop your next stay will be more pleasant than the previous one. Sincerely, Duyen N. (Ms) Guest Relation Supervisor

Good we are so happy

Customer review rating 4.3/5

Nguyễn H. P. Families - 08/08/2020 Confirmed reviews ALL

Very good and pro many thanks

Dear p. Hung N., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. Especially Our reception team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Beside that we also apologize about wifi quality, we will share it to related team for their improvement actions. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen N. (Ms) Guest Relation Supervisor

Well located

Customer review rating 4.3/5

N. H. D. Families - 06/08/2020 Confirmed reviews ALL

Good

Dear Huu D. N., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen N. (Ms) Guest Relation Supervisor

Excellent Stay

Customer review rating 4.3/5

Sheryl Families - 05/08/2020 Confirmed reviews ALL

super comfy bed.. beautiful scenery. friendly and helpful staffs.

Dear Sheryl Ferrer C., Thank you for your staying at Mercure VungTau and taking your time to do our survey. We highly appreciate your positive feedback and i will share it to our team. We look forward to welcoming you back soon and hope your stay will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relation Supervisor

Nice room for my family

Customer review rating 4.3/5

Vinh Families - 03/08/2020 Confirmed reviews ALL

Nice, clean and spacious room Private beach need improvement Nasi goreng fried rice not good as expected

Dear Vinh Quang D., Thank you for your stay at Mercure Vung Tau and taking your time to D. our survey. We really appreciate your feedback. We will share it to our related team for their improvement actions. Hope your next stay will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relation Supervisor

Staff’s knowledges problem

Customer review rating 4.3/5

V. H. K. Couples - 02/08/2020 Confirmed reviews ALL

Not good experience with knowledge of staff about Accord Member card, like they think I get the card just for free service

Dear K. Hung V., Thank you for taking the time to tell us about your experience at the Mercure Vung Tau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We will share your feedback to related department for their improvement actions. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duyen Nguyen (Ms) Guest Relation Supervisor

Great food and good rooms. Staff is friendly

Customer review rating 4.3/5

Huyen Families - 28/07/2020 Confirmed reviews ALL

We have stayed in Mecure Vung Tau twice and the whole family enjoyed it there. Good location, facilities and great food. Keep it up.

Dear Thu Huyen P., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely,

New hotel ,clean ,the staff very helpful and have a beautiful view swimming pool by the ocean!

Customer review rating 4.3/5

P. H. T. Families - 25/07/2020 Confirmed reviews ALL

we’re really enjoyed tonight here! New hotel ,clean ,the staff very helpful and have a beautiful view swimming pool by the ocean! Thank you staff to set up a small cake for my daughter birthday she love it! we will come back again!

Dear Hoang T. P., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are glad to make your daughter happy with our small cake. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relation Supervisor

Satisfying stay for a weekend getaway

Customer review rating 4.3/5

Thu N. Friends - 25/07/2020 Confirmed reviews ALL

(+) Good location Nice beach view from room Reasonable price Friendly staff Great view from infinity pool (-) The hotel missed pickup information from hcm Private beach is small and dirty Beach pool is not taken care regularly then it is dirty and wasted since nobody wants to swim there

Dear Thu Hoai N., Thank you for staying at Mercure VungTau and taking your valuable time to do our survey. We highly appreciate your feedback, I will share it to our team for their improvement actions. We also sorry that hotel didn't meet your expectation. We look forward to welcoming you soon and hope your next stay will be more pleasant than the previous one. Sincerely, Duyen N. (Ms) Guest Relation Supervisor

Perfect place in Vung Tau

Customer review rating 4.3/5

N.d.h Families - 24/07/2020 Confirmed reviews ALL

- Beautiful setting - Nice View - Attentive Staff - Good Breakfast

Dear Hoang Duc N., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely,

Poor service. Never come back

Customer review rating 4.3/5

Tuyet V. Families - 23/07/2020 Confirmed reviews ALL

Im member loyalty of Accor for more 5 years, i go travel many places of Accor Hotel. But I am suprised for the service 5stars standards At Mercure Resort Vung Tau, i have stayed at Mercure 2 times, first times they did not deliver the benefits of Accor member (Silver): welcome drink, fruits at room. Its funny when I asked when checked out, they said sorry because they were so busy and forgot. Now, when in this email, you ask me make survey of my second stay, I am really disappointed, their service is more poor than first times. Such as: - No welcome drink (no mineral water at least) - No welcome fruit in room - no check out late although I know the date Monday was not full More over, my sisters also stayed Mercure, their families were serviced poorly also, they have accor member already. Sorry, but I never come back. Thanks

Good stay

Customer review rating 4.3/5

L. T. T. H. Families - 21/07/2020 Confirmed reviews ALL

Nice place, good decor, nice employees. But I was very scare when drive car go up. The bed's creaking system creaked all night so I couldn't sleep. The noise in the surrounding area lasted for more than midnight. My room had good view. Thanks

Dear H. Thu Thi L., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive feedback. I will share your comments with our team for their improvement actions. We really sorry that the hotel didn't meet your expectation. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relation Supervisor

Good stay, nice location, the swimming pool is great

Customer review rating 4.3/5

Ly T. Families - 20/07/2020 Confirmed reviews ALL

I like the view, the setting of the resort is nice. However the outside noise (live music) may disturb the night sleep. Thank you for the services

Dear Ha Mai Ly T., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. We really sorry about the noise from outside which made you couldn't sleep well and effected to your stay. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relation Supervisor

Bad location

Customer review rating 4.3/5

Duyen Families - 19/07/2020 Confirmed reviews ALL

I was so disappointed with the location. Also the parking too hard at night cause of it so crowded. Even i understand that we come in high season. However, when we back after dinner and my baby was slept the security asked use park on the road. We spent more then 1 hour to come back our room.

Dear Thanh Phu P., Thank you for taking the time to tell us about your experience at the Mercure Vung Tau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We really sorry for those inconveniences during your stay.We hope you will give us another chance to serve you better in next stay. Sincerely, Duyen Nguyen (Ms) Guest Relation Supervisor

Wonderful stay!!!

Customer review rating 4.3/5

Son P. Families - 19/07/2020 Confirmed reviews ALL

The resort was so amazing. Our family loves the swimming pool, especially the kids they went swimming all the time. The FO staffs were so friendly and helpful, especially Mr. Hiep. He helped us check in check out and took very good care of our family during our stay. There also Ms. Lien, Ms. Duyen and Ms. Mai were very friendly and caring. For improvement, the buffet breakfast needs more diversity and the private beach needs to be more clean. Overall it was a great stay. Our family will come back in the future.

Dear Truong Son P., Thank your for your stay at Mercure VungTau and taking your valuable time to do our survey. We highly appreciate your feedback and we will share it to related department for their improvement actions. We look forward to welcoming you soon and hope your next stay will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relation Supervisor

Great sea view

Customer review rating 4.3/5

Jc Friends - 17/07/2020 Confirmed reviews ALL

Will visit again. Not far from city. Nice place for unwinding after busy working.

Dear Chi Ming C., Thank you for your staying at Mercure Vungtau and taking your valuable time to do our survey. We highly appreciate your feedback and look forward to welcoming you soon. We hope your next stay will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relation Supervisor

Good stay

Customer review rating 4.3/5

L. T. B. L. Families - 15/07/2020 Confirmed reviews ALL

Nice staff at reception, good food, clean, fresh air

Dear Thi Bich L. L., We very much appreciate your comments regarding your stay at the Mercure Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also would like to express our apologies that our Wifi, and Breakfast buffet does not meet your expectation. Kindly be advise that our team is working to improve the Wifi, and breakfast buffet immediately to ensure they will exceed our guest expectation. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Tony, Hoang Ton Operations Manager

Well location

Customer review rating 4.3/5

Ttuongvi Families - 15/07/2020 Confirmed reviews ALL

It’s good location and have own beach and 2 swimming pools but the floating-dirty-things around when we were swimming Our room 404 and 405 don’t have chairs at balcony that’s so weird because next door they do have. Such nice and beautiful view with balcony without chairs lol

Dear Vi Tuong T., Thank you for staying at Mercure VungTau and taking your time to do our survey. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services, specifically the toilet. We are sorry when hotel hasn't met your expectations this time. We hope your next stay will be more pleasant than the previous one. Thanks again for your feedback and we look forward to welcoming you back soon. Sincerely, Duyen Nguyen (Ms) Guest Relation Supervisor

Great location, great service

Customer review rating 4.3/5

Lisgn Friends - 14/07/2020 Confirmed reviews ALL

Super pleasent stay and exceptional personal service from miss Kim. Hotel is located oceanfront and nice tranquil experience away from HCMC. Absolutely a getaway to be used frequently. Staff super nice and restaurant was good and almost a lounge feeling in the evening.

Dear Llsgn , Thank you for staying at Mercure VungTau and taking your valuable time to do our survey. We really appreciate your positive feedback. I will share it to related department. We look forward to welcoming you soon and hope your next stay will be more pleasant than the previous one. Sincerely, Duyen Nguyen (Ms) Guest Relation Supervisor

Wrong Room Assignment

Customer review rating 4.3/5

N. M. N. Families - 13/07/2020 Confirmed reviews ALL

Dear ALL Team, I book 01 dbl room and 01 twn room, but on the check in date, my group is assigned into 02 BDL Rooms. And the in the other hand, I actually don't know that Hill Side is on the opposite side of the resort, I was feeling bad when my family went across the street to go swimming pool and beach and breakfast dinner. Regards N.

Dear Minh N. N., Thank you for taking the time to tell us about your experience at the Mercure Vung Tau. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We truly appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Duyen N. (Ms) Guest Relation Supervisor

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