Mercure Vung Tau

Customer review rating (ALL Rating) 4.4/5 1,000 reviews

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Mercure Vung Tau - Image 1
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03 06 Ha Long Street, Vung Tau Ward, 700000 Ho Chi Minh City, Vietnam

Description

Hotel extras

  • Achieved HACCP certification, affirming international food safety standards.

  • Our secluded beach area offering guests a sense of privacy and serenity

  • The stunning Mediterranean-inspired decor infusing throughout the hotel

  • The first international four-star hotel centrally located in Vung Tau City

  • A boutique resort concept that caters to all tastes, especially for couples & families

Our accommodation(s)

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Hotel location

Mercure Vung Tau

03 06 Ha Long Street, Vung Tau Ward
700000 Ho Chi Minh City
Vietnam

GPS:10.326469, 107.081345

Telephone
Fax +84 254 3522 990

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

BREEZES

Idyllically overlooking our turquoise beach, with all the comfort and space you deserve, Breezes Restaurant is a perfect venue with the breezy vibe. Our sumptuous cuisine is perfectly presented and crafted to make your dining experience sublime.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,000 reviews

Customer review rating 5.0/5

Mei F. E. G. Families - Confirmed reviews ALL

the best hotel I’ve stayed by far. This is why I’ve been here for 5 to 6 times and counting. I always look forward to arriving at the hotel and eating at the restaurant, to staying in our comfortable rooms. Many thanks to all the staffs - greeters, bellboys at the drop-off point , the staffs at the restaurant interacting with my nephews, the lifeguards by the pool who helped kept my nephew’s goggles overnight and clean both pool and beaches washed-up debris in the relentless heat daily so we can enjoy the beach in the evening. To the cleaners and gardeners who are also smiling always, and also the housekeeping staffs who are friendly and smiley. The check-in process was smooth as well and we were given rooms earlier so the nephews could play at the pool before the sun gets too hot. My family and I throughly feel at home at Mercure Vung Tau and this why we keep coming back here for our holidays. My family enjoyed this stay even more so than last year June - so much so that we made an impromptu decision to extend one more night stay. My nephews were so thrilled and happy by this decision. They were truly sad when we had to leave Vung Tau and requested for another holiday stay with you guys in the near future. Thank you so much for the incredible stay! We will definitely be back!

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thao Tran Duty Manager

Customer review rating 5.0/5

Phuoc T. T. Families - Confirmed reviews ALL

all great

Kính gửi Quý khách, Cảm ơn quý khách đã đánh giá và chúng tôi rất vui khi biết quý khách đã tận hưởng kỳ nghỉ tại Mercure Vũng Tàu. Hy vọng sẽ được đón tiếp quý khách trở lại trong thời gian tới! Trân trọng, Thảo Trần Quản Lý Ca Trực

Customer review rating 3.0/5

Huynh T. P. Couples - Confirmed reviews ALL

All service stop at 9PM too early for stay in hotel guest. Even the QR notice service around 22:00-23:00 but actual service stop earlier than that. I couldnt even get ice bucket or order any soft drink for myself. Accor member check-in desk was not available at arrival time. Other staff checkin but no welcome drink for guest.

Dear Valued Guest, Thank you for taking the time to share your feedback. Regarding your feedback about our Room Service, we are very sorry for the inconvenience caused when you were unable to request later in the evening. We acknowledge the discrepancy between the hours stated on our QR code menu and the actual service availability you encountered. Our Food & Beverage team has been notified immediately to review this operational gap and ensure that service hours strictly align with what is communicated to our guests. We apologize that our team missed presenting you with your welcome drink. This matter has been heavily addressed with our team to conduct refresher training for our receptionists on loyalty member recognition procedures. We hope to have the opportunity to welcome you back and provide a more comfortable stay in the future. Sincerely, Thao Tran Duty Manager

Customer review rating 5.0/5

Monique N. C. Solo - Confirmed reviews ALL

Gratifying experience

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thao Tran Duty Manager

Customer review rating 5.0/5

Kim R. J. Solo - Confirmed reviews ALL

I stayed 3 nights and then added another......

Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Thao Tran Duty Manager

Other web-users rate our hotel

  • 210 reviews 8.8/10 Location
  • 362 reviews 8.7/10 Room
  • 429 reviews 8.2/10 Service
  • 6 reviews 10/10 WiFi
  • 162 reviews 8.3/10 Food
  • 152 reviews 8.7/10 Breakfast
  • 139 reviews 8.5/10 Comfort
  • 137 reviews 8.3/10 Beach

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