Dear Mr. H., Thank you for choosing to stay with us and sharing your feedback. We’re delighted to hear that you had a pleasant stay and were satisfied with our overall service. We also appreciate your suggestion regarding bathroom amenities. We will review our check-in procedures to ensure our team proactively informs guests about the available amenities and offers assistance based on their needs. Thank you once again for your valuable feedback. We look forward to welcoming you back for another enjoyable stay! 💙 Warm regards, Hien Doan Front Office Manager

Dear Mr. F., Thank you for choosing to stay with us and sharing your detailed feedback. We’re delighted that you enjoyed the sea-view balcony, the beautiful beachfront promenade, and our rooftop swimming pool for both adults and children. We also appreciate your comments regarding the halal food selection at breakfast. We understand that identifying suitable dishes should be straightforward, and we will share your feedback with our Restaurant team to review how we can provide clearer guidance and assistance to guests with specific dietary requirements. Thank you once again for your valuable feedback. We look forward to welcoming you back for another enjoyable stay! 💙 Warm regards, Hien Doan Front Office Manager

Dear Mr. N., First and foremost, please accept our sincere apologies for the inconvenience caused by the parking arrangement during your recent stay. We fully understand how frustrating it must have been to spend 25 minutes waiting to retrieve your car and, as a result, arrive late for your appointment. We truly value your trust in ibis Styles Vung Tau and appreciate your continued support as an ALL Accor Platinum member. We are very sorry that this experience fell short of the attentive and seamless service you deserve. I will review the parking coordination process with our Security team and reinforce the importance of ensuring vehicles are parked appropriately and can be retrieved promptly, especially when guests are departing. Once again, please accept my sincere apologies for the disruption to your schedule. We hope to have the opportunity to welcome you back and provide you with a much smoother experience on your next visit. Warm regards, Hien Doan Front Office Manager

Dear Mr. N., Thank you for choosing to stay with us and sharing your wonderful feedback. We’re delighted to hear that you enjoyed our convenient location, clean and modern facilities, and buffet breakfast with its wide variety of options. It’s especially rewarding to know that our Restaurant team made a positive impression with their friendliness and courteous service. We will gladly share your kind words with the team as encouragement. We look forward to welcoming you back for another enjoyable stay! 💙 Warm regards, Hien Doan Front Office Manager

Dear Mr. Rajiv, Thank you very much for your wonderful feedback and for highlighting our location, value, facilities, and overall maintenance. We are especially delighted to know that the dedication and warm spirit of our team made your stay truly enjoyable. We greatly appreciate your special mention of Ms. Thao and Vinh from our Breakfast team. We will be very happy to share your kind words with them and the team. Your kind feedback is a great motivation for us, and we look forward to welcoming you back to ibis Styles Vung Tau for another delightful stay! 💙 Warm regards, Hien Doan Front Office Manager

Mến gửi A. Tuấn A., Cảm ơn A. đã lựa chọn ibis Styles Vũng Tàu và đặc biệt cảm ơn A. đã là thành viên hạng Bạch Kim, luôn gắn bó và đồng hành cùng ALL Accor. Bên em rất vui khi biết A. đã có một kỳ nghỉ thoải mái và hài lòng với vị trí thuận tiện của khách sạn. Cảm ơn A. đã dành lời giới thiệu tích cực đến những khách hàng đang tìm kiếm một nơi lưu trú tại Vũng Tàu. Hy vọng sẽ tiếp tục được chào đón A. trong những lần trở lại sắp tới! 💙 Trân trọng, Hien Doan Front Office Manager

Mến gửi chị Cát Tường, Cảm ơn chị đã dành thời gian đánh giá và lựa chọn ibis Styles Vũng Tàu. Bên em rất trân trọng sự ủng hộ của chị và hy vọng sẽ tiếp tục được chào đón chị trong những lần trở lại Vũng Tàu sắp tới! 💙 Trân trọng, Hien Doan Front Office Manager

Dear Mr. Vincent C., Thank you for being an ALL Accor Silver member and for choosing ibis Styles Vung Tau. We truly appreciate your continued support and thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the low water pressure and the slippery, soapy shower floor. We have noted your comments and will coordinate with our Engineering and Housekeeping teams to review and address these issues. We hope to welcome you back and provide you with a more comfortable experience next time. Warm regards, Hien Doan Front Office Manager

Dear Mr. Phu Q., Thank you for sharing your feedback with us. We’re delighted to know that the flexibility of a slightly later check-out was helpful for your plans the following day. We would also like to sincerely thank you for being a valued ALL – Accor Live Limitless Gold member and for your continued loyalty to Accor. We truly appreciate your support and look forward to welcoming you back to ibis Styles Vung Tau soon. Warm regards, Hien Doan Front Office Manager

Dear Mr. J. G., Thank you very much for taking the time to share such a wonderful review of your recent stay with us. We are delighted to hear that you had an enjoyable experience and that our Front Office team made a positive impression with their efficient and seamless check-in service, especially during a busy peak season period. Providing a smooth arrival experience for our guests is always a top priority, and your recognition means a great deal to us. It is also gratifying to know that you appreciated our beachfront location, modern facilities, and the comfort of our fresh, clean guestrooms. We are especially pleased that our buffet offerings stood out as one of the best in Vung Tau. Your kind compliments for Vinh, Thanh, and Ms. Thao are truly appreciated. They are passionate about delivering memorable dining experiences, and we will certainly share your recognition with them. I am confident they will be delighted to know they helped make your stay so special. Thank you once again for your generous comments and for recognizing our efforts. Being described as a credit to the Accor brand is a tremendous compliment and a source of pride for our entire team. We look forward to welcoming you back to ibis Styles Vung Tau for another memorable stay in the near future. Warm regards, Hien Doan Front Office Manager

Dear Ms. T., Thank you for taking the time to share such detailed feedback about your stay at ibis Styles Vung Tau. We are pleased to know that you enjoyed the comfortable beds, tasty breakfast, and attentive service from our team. We sincerely apologize for the inconvenience caused by the noise around the lift area and the air-conditioning issue in one of your rooms. We understand how uncomfortable the damp conditions must have been, and we will coordinate with our Engineering team to inspect the room thoroughly. We have also noted your feedback regarding the Kids Area and will share it with the relevant team for further improvement. We are glad that our team was able to keep the breakfast area clean and promptly reset tables, especially during a busy holiday weekend. Your comments are very valuable to us as we continue working to improve our guests' experience. Thank you once again for your constructive feedback. We hope to have the pleasure of welcoming you and your family back for a more comfortable stay in the future. Warm regards, Hien Doan Front Office Manager

Dear Mr. Robert, Thank you for your kind review. We are delighted to know that you had a pleasant stay with us and that you found the check-in process easy and your room comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the near future. Warm regards, Hien Doan Front Office Manager

Dear Ms. Phuong T., Thank you very much for your positive feedback! We are delighted to know that you had a good experience with us. We truly appreciate your support and look forward to welcoming you back to ibis Styles Vung Tau for another enjoyable stay. Warm regards, Hien Doan Front Office Manager

Dear Mr D., We appreciate your comments regarding your stay at the ibis Styles Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Bao Nguyen Assistant Guest Experience Manager

Dear Mr. D., Thank you very much for taking the time to share your feedback regarding your stay at Ibis Styles Vung Tau. We are delighted to hear that you appreciated our good service, cleanliness, and the vibrant atmosphere of our hotel. Your positive comments motivate us to continue providing exceptional experiences for our guests. We look forward to welcoming you back soon! Best regards, Bao Nguyen Assistant Guest Experience Manager

Dear Mr. Q., We appreciate your comments regarding your stay at the ibis Styles Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Bao Nguyen Assistant Guest Experience Manager

Dear Mr. N., Thank you very much for your wonderful feedback regarding your recent stay at ibis Styles Vung Tau. We are delighted to hear that you enjoyed the service and found our hotel to be a great choice for your trip. We will be sure to pass on your kind words to Mr. Lâm and the Front Office team. They will be thrilled to know their efforts in supporting you and your family, especially with your 4-month-old child, are truly appreciated. It is always a pleasure to welcome you back, and we look forward to your next visit to Vung Tau. Warm regards, Bao Nguyen Assistant Guest Experience Manager

Dear Mr. L., We appreciate your comments regarding your stay at the ibis Styles Vung Tau. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will encourage all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope your next visit will be as pleasant as the previous one. Sincerely, Bao N. Assistant Guest Experience Manager