Pullman Saigon Centre 5 stars

Customer review rating (ALL Rating) 4.5/5 1,892 reviews

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ALLSAFE approved hotel

Hotel extras

  • "Free WIFI and cable Internet, Complimentary in-room water "

  • "IPTV integration with guests' own device "

  • Coffee/tea making facilities, Mini bar, Rain shower/bathtub

  • "Spectacular views of the city's skyline "

  • Free access to fitness, outdoor swimming pool, and sauna

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Pullman Saigon Centre

148 Tran Hung Dao Boulevard, District 1

GPS:10.764448, 106.691923

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,892 reviews

TripAdvisor Rating  4.5/5  3,089 reviews

Certificate of excellence 2023

Be wary of passing your Card over

TripAdvisor rating 2.0/5

NorthStar598501 TripAdvisor review

Whilst the hotel is in a great location etc, and we enjoyed the stay, unfortunately once we arrived home, found £535 had been taken off my Card (for no reason). The money taken at check in etc has been refunded but a separate transaction of £535 was taken. Hotel has admitted mistake, but no reason why? At time of writing no refund has been made...despite numerous e-mails and Whatsapp messages from the Hotel saying they are chasing their bank. BEWARE when passing your card over.... Have been back in UK for 4 weeks now and still chasing hotel. My Banks Fraud / Dispute team have now taken over. Accor Hotels do not have a Head Office e-mail address you can contact.....only route is via the Hotel(s) you had stayed at...which is of no use as the above confirms

Nice rooftop! Good food

TripAdvisor rating 5.0/5

Lisa V TripAdvisor review

Khoa is the best waiter. He is really kind and explaines us all the tips. The food was so good (burrata and carpaccio) and the ambience is so cool! Would recommend. Perfect place, Nice view. Khoa is super professional.

Amazing hotel - will revisit again and recommend to friends

TripAdvisor rating 5.0/5

BRENDA D TripAdvisor review

The hotel had such good service. The receptionists and waiters named Phát, Hải, Phú, Danh were so helpful and kind. We ate breakfast and Vy the waitress gave such good and friendly service. I would recommend this hotel to friends and colleagues. Please keep up the good work. The experience was the best I’ve ever had. Such a positive experience.

Well located, good stay but there's room for improvement to be 5 star.

Customer review rating 3.0/5

Marcus Business - Confirmed reviews ALL

Overall, the room was nice and well located. However, there's a few issues which i let them go and didn't bring it up to the staff througout my stay. Firstly, when i checked in and got into the room, I found snack bits on the carpet floor. I just clean it up anyway, and get on with my stay. One of the toiletries was opened too, making me feel it is unhygenic to use the rest. Second incident was when i ordered food to my room at around 1am. It took about 45mins for a Bahn Mi to be delivered to my room. The food was cold, I expect at least the baguette to be toasted. I was also worried about getting tummy ache with the cold food. I was hungry and ate it anyway. The staff didn't explain or apologise on why the food took so long too. Later did I realised they have sent the food to the wrong room, and probably went around to figure out which room ordered it (I got to know this, as they knocked on my colleague's room door at 1.30am and he is asleep! He shared with me about it the following morning and that's when i know where my food went) But overall was still a pleasant stay, just will expect more from a 5 star hotel.

Dear Marcus, Thank you for sharing your experience with us. We are glad to know that you had a good stay overall and appreciate your feedback. At Pullman Saigon Centre, we strive to provide our guests with an enjoyable experience and believe that the little details matter. We understand that your experience was not up to our usual standards and apologize for any inconvenience caused. Please rest assured, we take all feedback seriously and will use it to further improve our services. Thank you again for staying with us and we look forward to welcoming you back soon. Yours Sincerely, Dinh Van Luu Guest Experience Manager

Good location

Customer review rating 3.5/5

Gillian L. Families - Confirmed reviews ALL

Check-in and out was smooth and quick. Housekeeping was able to attend to our requests readily. Also gave me a birthday cake and a personal written card😊

Dear Gillian L., Thank you for taking the time to share your experience at Pullman Saigon Centre. We are delighted to know that you enjoyed our convenient location and seamless check-in/check-out process. Additionally, we appreciate your kind words about our housekeeping team and your birthday celebration. It is our pleasure to have been a part of your special day! At Pullman Saigon Centre, we strive to provide each guest with an experience that goes above and beyond. We sincerely apologize for the room's cleanliness, unpleasant smell, and the food rotation on the breakfast buffet. Please rest assured that we will take proper measures to address your concerns for our continuous improvement. We hope that you will give a chance to welcome you back and serve you better. Yours Sincerely, Dinh Van Luu Guest Experience Manager

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Other web-users rate our hotel

  • 464 reviews 9.4/10 Location
  • 738 reviews 7.8/10 Room
  • 1,052 reviews 9/10 Service
  • 18 reviews 8.3/10 WiFi
  • 287 reviews 8.3/10 Breakfast
  • 219 reviews 6.9/10 Cleanliness
  • 210 reviews 8.2/10 Vibe

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