Novotel Living Saigon South 4 stars

Customer review rating (ALL Rating) 4.5/5 404 reviews

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No 2 Street C, Tan My Ward, 700000 HO CHI MINH, Vietnam

Description

Hotel extras

  • Just a 2-minute walk to Saigon Exhibition and Convention Center.

  • Conveniently located near businesses, medical facilities, shopping malls, entertainment.

  • Complimentary Wi-Fi in public areas and guest rooms

  • Free access to the fitness center, sauna and laundromat.

  • Private, secure paid parking available.

Our accommodation(s)

Hotel location

Novotel Living Saigon South

No 2 Street C, Tan My Ward
700000 HO CHI MINH
Vietnam

GPS:10.73049, 106.72361

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Food Exchange Saigon South

The Food Exchange Saigon South blends international and Asian cuisines, offering a wide range of buffet and à la carte options. This all-day dining restaurant and bar provides a contemporary setting for a delightful culinary experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  404 reviews

Customer review rating 4.5/5

Kenneth K. Couples - Confirmed reviews ALL

Been staying regularly for a couple of years now. Good value, but the rooms do show some wear & tear.

Dear Mr. K., Thank you for being our Silver Member and sharing your stay experience with us at Novotel Living Saigon South. We are nothing short of delighted to know that you’ve had a great experience with our hospitality. I have also taken note of your comments regarding the room condition, please rest assured that we are working on it to address the issue to ensure deliver the best service to you as well as to all of our valued guest. Once again, thank you for sharing your feedback and we look forward to welcoming you again in the near future when your travels bring you to Ho Chi Minh City! Warm Regards, Vincent Tu Pham Front Office Manager

Customer review rating 4.5/5

Quah S. K. A. Business - Confirmed reviews ALL

the stay was really great, the room was clean, comfortable. One flaw would be the water pressure was quite low.

Dear Mr. A., Thank you for being our Silver Member and sharing your stay experience with us at Novotel Living Saigon South. We are nothing short of delighted to know that you’ve had a great experience with our hospitality. I have also taken note of your comments regarding the wifi connection, water pressure as well as cleanliness, please rest assured that we are working on it to address the issue to ensure deliver the best service to you as well as to all of our valued guest. Once again, thank you for sharing your feedback and we look forward to welcoming you again in the near future when your travels bring you to Ho Chi Minh City! Warm Regards, Vincent Tu Pham Front Office Manager

Customer review rating 3.5/5

Aik H. C. Business - Confirmed reviews ALL

The room is spacious as I get a free upgrade with my Accor Gold member. Room is clean and house keeping is professional. Only thing is the room service hour is limited. If remember correctly, the room service only start 11 am or 12 am until 10 pm. some hotels I stay are 24 hours or at least until 12am.

Dear Mr. C., Thank you for being our Gold Member and sharing your stay experience with us at Novotel Living Saigon South. We are nothing short of delighted to know that you’ve had a great experience with our prime location, room, the service and more than happy to know that that you're enjoying the recognition and benefits of being a Gold Member at our hotel. I have also taken note of your comments regarding the operation hour of In room dining and digital invoice, please rest assured that we are working on it to address the issue to ensure deliver the best service to you as well as to all of our valued guest. Once again, thank you for sharing your feedback and we look forward to welcoming you again in the near future when your travels bring you to Ho Chi Minh City! Warm Regards, Vincent Tu Pham Front Office Manager

Customer review rating 4.0/5

Nian X. Business - Confirmed reviews ALL

air in the room not fresh enough others is good

Dear Valued Guest, Thank you for recently choosing to stay at the Novotel Living Saigon South. We are very grateful that you took the time out of your busy schedule to share your memorable stay experience with us! We're so glad to hear that you had a memorable experience with us. I have also taken note of your comments regarding the AC issue, bathroom amenity and share them with management to ensure deliver the best service to you as well as to all of our valued guest. Once again, thank you for sharing your feedback and we look forward to welcoming you again in the near future when your travels bring you to Ho Chi Minh City! Warm Regards, Vincent Tu Pham Front Office Manager

Customer review rating 2.0/5

Megan N. B. Business - Confirmed reviews ALL

I stayed with Novotel for 42 days on business. I usually stay at this location and enjoy the spaciousness of the suite. This is true but there are a few aspects I could not overlook on this visit: 1. The smell from the plumbing was frequent and hard to ignore. It made the room very unpleasant. 2. The WiFi was unreliable and cut out frequently interrupting my business calls causing major inconvenience. 3. Other frustrations: broken Keurig machine making me waste several k-cups trying to get it to work & WiFi impact on my ability to watch television cutting out multiple times.

Dear Ms. B., Thank you for recently choosing to stay at the Novotel Living Saigon South. We are very grateful that you took the time out of your busy schedule to share your memorable stay experience with us. At Novotel, we always strive to deliver a memorable stay experience for our guests. However, we were unable to meet your expectations about the room and the quality of service in your recent experience with us and therefore, we wish to extend our sincere apology to you. Your feedback is extremely valued for us and please rest assured that it has been shared and taken wholeheartedly with our management team for future improvements. I am personally investigating and coordinating with relevant departments to address the issues with apartment 1214, including the unpleasant smell, Wi-Fi and TV connection, cleanliness, and espresso machine. Once again, many thanks for your constructive comments and we look forward to having a chance to welcome you back so that we could serve you with our best hospitality. Warm Regards, Vincent Tu Pham Front Office Manager

Other web-users rate our hotel

  • 285 reviews 9.3/10 Location
  • 339 reviews 7.7/10 Room
  • 330 reviews 9.3/10 Service
  • 173 reviews 5.6/10 Comfort
  • 139 reviews 8.9/10 Cleanliness
  • 129 reviews 7.9/10 Breakfast
  • 32 reviews 9.6/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.