Sofitel Saigon Plaza Hotel 5 stars

Customer review rating (ALL Rating) 4.6/5 6,982 reviews

ALLSAFE approved hotel

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Sofitel Saigon Plaza
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+ 20 Services

Hotel extras

  • 5-star facilities, including a rooftop swimming pool & bar

  • 7 meeting rooms, business centre, and support staff

  • 2 restaurants, 2 bars, and 24-hour room service

  • Located in Saigon's business, shopping, entertainment area

  • 286 luxurious guest rooms and suites

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1
Ho Chi Minh City, Vietnam
700000 ho chi minh
viet nam

Fax: (+84)28/38241666

Check-in from 14h00

Check out up to 12h00

  • By boat

    THU THIEM At 4km / 2.5 miles

  • By train

    SAIGON RAILWAY STATION At 4.5km / 2.81 miles

  • By train

    SGN RAILWAY STATION At 6km / 3.73 miles

GPS:10.784133, 106.702577

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our modern rooms offer stunning views of the city. Facilities include free Internet access, IDD telephone, safe box, minibar, free coffee/tea making facilities, prime international TV channels and a hairdryer in the bathroom.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 400

  • Maximum capacity: 380 people

  • Maximum banquet capacity: 250 people

Find out more

Our guest reviews for
Sofitel Saigon Plaza

100% genuine reviews from our guests

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ALL Rating 4.6/5

6,982 reviews

TripAdvisor Rating 4.5/5

3,034 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

NYE long weekend

Customer review rating 5.0/5

Y. Families - 11/01/2022 Confirmed reviews ALL

I have been to Sofitel many times but this time I recently discovered the steam and dry sauna room on the gym floor. It is very private and so feels so incredible after a workout or just before going to bed. It has become my new favorite reason to staycation at Sofitel now. NYE we dined in and ordered the set menu 6 course special. I didn’t think there was much food on each plate but honestly by the 3 dish, i was so stuffed full. Ended up spending 2 hrs at the restaurant eating slowly while catching up with a good friend.

Dear Y., Bonjour and greetings from Saigon. Thank you for your wonderful review of your stay at Sofitel Saigon Plaza and your PLATINUM member of the Accor Plus loyalty program. We are delighted your time at our hotel was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our cleanliness and dining offer. That's what we like to see! We look forward to welcoming you back again soon for another fantastic experience. Sincerely, Huyen Dang Acting Quality Control Manager

good services

Customer review rating 4.5/5

M. Families - 05/01/2022 Confirmed reviews ALL

good services and helpful staffs

Dear M., Bonjour Xin chào. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Huyen Dang Acting Quality Control Manager

Excellent end to 2021 and start to 2022

TripAdvisor rating 5.0/5

Peter V 05/01/2022 TripAdvisor review

I highly recommend Sofitel Saigon Plaza. It is very centrally located. From the general manager Mario, to the duty manager Tri, to the doorman, I received a warm welcome back and VIP treatment. The pool and bar, Le 17 Bistro, and Mezz are all great options for food and drinks. Executive club benefits are particularly great during COVID-19. The Presidential Suite is also recommended for an intimate private party.

Dear Peter V, Bonjour! Xin chào! We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Huyen Dang Acting Quality Control Manager

safety and hygiene is well practiced, GM is very friendly and accommodating

Customer review rating 5.0/5

Doris B. S. Families - 03/01/2022 Confirmed reviews ALL

we enjoyed the short stay, esp cocktail bar is superb.. will comeback for more staycations

Dear Doris Bungag S., Bonjour! Xin chào! We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Huyen Dang Acting Quality Control Manager

Memorable New Year Celebration

Customer review rating 5.0/5

Anna Q. Families - 03/01/2022 Confirmed reviews ALL

Our family and friends had a wonderful time during our stay. Smooth check-in and check-out, room was even provided with kiddie stuff and toys for our little daughter, seafood buffet dinner was sumptuous, our group got even lucky to win accommodation prizes during the New Year countdown and breakfast has a good spread. Thanks to Sofitel’s GM, Mario, and his staff for giving us a memorable New Year celebration.

Dear Anna Q., Bonjour! Xin chào! We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Huyen Dang Acting Quality Control Manager

Good stay

Customer review rating 4.5/5

Pam L. Couples - 03/01/2022 Confirmed reviews ALL

Professional staff Good room Seafood buffet was just ok

Dear Pam L., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Huyen Dang Acting Quality Control Manager

Awsome as Always

Customer review rating 5.0/5

Kenneth D. T. Families - 02/01/2022 Confirmed reviews ALL

Will come back whenever I stay in HCMC as this is my 1st choice of hospitality

Dear Kenneth D. T., Bonjour! Xin chào! We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Huyen Dang Acting Quality Control Manager

Great service

Customer review rating 4.5/5

Eric N. S. L. Families - 02/01/2022 Confirmed reviews ALL

We come here on festive periods and never fail to meet our expectations. It’s well managed, clean and pleasant service. The facilities are great and people extremely friendly and helpful.

Dear ERIC N. SOO L., Bonjour Xin chào. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Huyen Dang Acting Quality Control Manager
Customer review rating 4.0/5

Luu N. Couples - 02/01/2022 Confirmed reviews ALL

Well located, good services, limited selection of food on breakfast buffer

Dear Luu N., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for your review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Huyen Dang Acting Quality Control Manager

Good stay

Customer review rating 5.0/5

A. Couples - 02/01/2022 Confirmed reviews ALL

Nothing to complain

Dear A., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Huyen Dang Acting Quality Control Manager

Good food

Customer review rating 4.0/5

Anonymous Families - 01/01/2022 Confirmed reviews ALL

We loved the Christmas dinner experience and the drinks at the poolside.

Dear Valued Guest, Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Huyen Dang Acting Quality Control Manager

Good stay

Customer review rating 4.0/5

K. T. Couples - 31/12/2021 Confirmed reviews ALL

Nice staffs, good services, good food, great room with wonderful view but we suppose that you should impose some conducting standards on customers esp in restaurant area ie speaking in low volume, avoid making noise, kid’s discipline. Sofitel is a 5 star environment where patrons behaviour is required to reflect such standard. This’s a common sense everywhere in the world and Accor Việt Nam should be of no exception.

Dear K. T., Bonjour and greetings from Sofitel Saigon Plaza. We very much appreciate your comments regarding your stay at our hotel . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At Sofitel Saigon Plaza, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Huyen Dang Acting Quality Control Manager

Great Xmas staycation

Customer review rating 5.0/5

V. N. Friends - 31/12/2021 Confirmed reviews ALL

I had a great Xmas staycation at Sofitel Saigon Plaza with friends. The check in was smooth and fast with the warm welcome from front desk team (Eban, Kim Anh, Tri, Son). My room was spacious with nice view and thank you for sending me my favorite macaron (^^). We had lunch at Le 17 Bistro and then Xmas buffet at Mezz Restaurant and both were great. Wide collection of food choice, high quality and delicious food, excellent services and very nice decorations. Well-served by the FnB team (Le 17 Bistro: Tan, Nhi, Quang and Mezz Restaurant: Tinh, Nhat, Phat, Linh). Will see you again soon. Happy New Year!!!!

Dear V. N., Bonjour and greetings from Saigon. We very much appreciate your review regarding your experience at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Huyen Dang Acting Quality Control Manager

Awesome treatment for Xmas Stay

Customer review rating 5.0/5

Duc &. T. Families - 30/12/2021 Confirmed reviews ALL

Mr. Eban surprised us by a great upgrade customizing to meet 4 members of our family. The hotel paid great attention to every single detail in room to wow my kids. wardrobes, toothbrush, slippers, toys all are well prepared for my boy. Awesome front desk team (Tri, Son,Kim Anh, Tam, Hien,Duy) made the checkin checkout less than 1 min- very impressive. We had Xmas buffet and thrilled by the high quality of food thanks Tinh, Nhat, Linh, Phat, Quyen, Binh. The L. 17 bistro is our most favourite for French food excellently served by Tan, Nhi, Quang, Huynh,Trung. We were greeted by Mario to check if everything is great. We will return soon. Thanks the housekeepers Ngan, Thuong, Hong, Hang, Trung.

Dear Duc & T., Bonjour Xin chào. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Huyen Dang Acting Quality Control Manager

Excellent Business Trip

Customer review rating 5.0/5

K. N. Business - 30/12/2021 Confirmed reviews ALL

I stayed in Sofitel with my friend for a Business trip and I happy with my decision. Thanks the FO Team (Eban, Kim Anh, Huyen, Tri, Tam, Hien, Duy)who help me during these days from setting up my room to preparing the meeting room. Theirs accompany make me feel confident in meeting with my team or business partner. An awesome team guys. I also want to send my thanks to Mr Tinh and his excellent team (Nhat, Tan, Nhi, Quang, Tan pool, Phat, Trung, Huynh, Linh) cause they provide very good food with excellent services. They take care any detail and my team still impress it. Thanks the house keepers Ngan, Thuong, Hang, Trung for taking care of my room. I will use this place for my next business trip. Thanks and see you soon.

Dear K. N., Bonjour! Xin chào! We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Huyen Dang Acting Quality Control Manager

Wonderful Staffs

TripAdvisor rating 5.0/5

kuan-chih-h 30/12/2021 TripAdvisor review

It's always delightful to stay at Sofitel Saigon Plaza. The teams from Front desk, Bistro 17, and Pool were so kind and friendly, especially I would like to thank Ms. Kim Anh, Mr. Pham Ahn, Ms. Thu Hien, and Ms. Hyang from Bistro 17 for delivering great hospitality.

Dear kuan-chih-h, Bonjour and greetings from Saigon. We very much appreciate your review regarding your experience at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Huyen Dang Acting Quality Control Manager

The most impressed Staycay

TripAdvisor rating 5.0/5

Duc_Lee_Waii 29/12/2021 TripAdvisor review

Eban surprised us by a great upgrade customizing to meet 4 members of our family. The hotel paid great attention to every single detail in room to wow my kids. wardrobes, toothbrush, slippers, toys all are well prepared for my boy. Awesome front desk team (Tri, Son,Kim Anh, Tam, Hien,Duy) made the checkin checkout less than 1 min- very impressive. We had Xmas buffet and thrilled by the high quality of food thanks Tinh, Nhat, Linh, Phat, Quyen, Binh. The le 17 bistro is our most favourite for French food excellently served by Tan, Nhi, Quang, Huynh,Trung. We were greeted by Mario to check if everything is great. We will return soon. Thanks the housekeepers Ngan, Thuong, Hong, Hang, Trung.

Dear Duc L, Bonjour and greetings from Saigon. We very much appreciate your review regarding your experience at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Huyen Dang Acting Quality Control Manager

the great choice for year-end staycay

TripAdvisor rating 5.0/5

QNgNg 29/12/2021 TripAdvisor review

Our family and biz partners enjoyed exceptional services provided by Mario and his team (Eban, huyen, kim anh, tri, son, duy, tam, hien, nguyen, hoan, phuc bell x2). the Xmas buffet was tempting. everyone is happy with high standard lunch set prepared by Tinh and his perfect team (nhat,tan, nhi, quang, tan pool, huynh, phat, linh, quyen, thao, binh, hieu, trung). My fav room was always clean thanks for Thuong, hong, ngan, trang, hang, hung. i cant wait for the new year stay.

Dear Q.N.N, Bonjour and greetings from Saigon. We very much appreciate your review regarding your experience at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Huyen Dang Acting Quality Control Manager

Great location, comfortable atmosphere, not nice staff at breakfast restaurant

Customer review rating 3.0/5

Anonymous Couples - 28/12/2021 Confirmed reviews ALL

Everything was very good except the experience at breakfast restaurant. The staffs should be nicer, smile more to start a great new day. i felt as they were not happy to serve, just got bored

Dear Valued Guest, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for taking the time to tell us about your experience at our hotel. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Saigon Plaza, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Huyen Dang Acting Quality Control Manager

A staycation worth remembering.

Customer review rating 5.0/5

Con Couples - 28/12/2021 Confirmed reviews ALL

Superb service! From check in to check out. 2 thumbs up! Special mention to Luis from front desk, he even exerted effort on making our wedding anniversary extra special with small well designed macaroons that he even delivered to us personally.

Dear Con, Bonjour and greetings from Saigon. We very much appreciate your review regarding your experience at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Huyen Dang Acting Quality Control Manager

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