Sofitel Saigon Plaza 5 stars

Customer review rating (ALL Rating) 4.7/5 1,019 reviews

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Sofitel Saigon Plaza - Image 1
Sofitel Saigon Plaza - Image 2
Sofitel Saigon Plaza - Image 3
Sofitel Saigon Plaza - Image 4
17 Le Duan, District 1, Ho Chi Minh City, Vietnam, 700000 HO CHI MINH, Vietnam

Description

Hotel extras

  • Centrally-located hotel with 5-star facilities

  • International gastronomy & mixology at Le17 Bistro, Mezz, and S Pool Bar

  • State-of-the-art Fitness Center and turquoise outdoor pool with panoramic city views

  • Seven magnifique meeting rooms, including the sumptuous Diamond Hall

  • Club Millésime with complimentary all-day dining

Our accommodation(s)

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Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1, Ho Chi Minh City, Vietnam
700000 HO CHI MINH
Vietnam

GPS:10.784133, 106.702577

Telephone
Fax +84 28 3824 1666

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,019 reviews

TripAdvisor Rating  4.5/5  3,417 reviews

Certificate of excellence 2024

Birthday Dinner

TripAdvisor rating 5.0/5

Julia T Friends getaway - TripAdvisor review

I had a wonderful Birthday celebration at Sofitel Saigon plaza with excellent service, always attentive and professional. Special thanks to Mr.Mario and all staff for marking extra special. The food was fantastic and of a very high standard! The dishes were perfectly balanced and prepared. Thank you!

Great Service, Warm Hospitality

TripAdvisor rating 5.0/5

attyjing Business - TripAdvisor review

Stayed in Sofitel Saigon Plaza for a business trip. Very efficient but warm service from Tony, upon check-in. Coming from an early flight, I arrived in the hotel at 10 am, quite tired. I asked if we can be accommodated for an early check-in as a Gold Accor member, since I still have to attend a convention in the afternoon. Tony facilitated my check-in quite fast and asked me to have breakfast first in the hotel’s cafe resto while waiting for my room to be prepared. In a few minutes, he went to the hotel cafe and personally handed over my room key and informed me that my room is available. Such a warm welcome and a great start for this business trip. The room’s space is well-appointed and very comfortable, with everything that you need during travel. Room clean-up is right on schedule. Everytime I return to my room after a day’s work, the place is always freshly cleaned up and sheets are changed for a relaxing rest at the end of the day’s hustle and bustle. When we asked for advice for places where we can eat, the concierge has adviced us of the nearby restaurants that we can go to, within walking distance from the hotel. Breakfast has good variety and a lot of choices for Asian, American and other international cuisine. Their pho is very commendable, compared to those we tried in other restos outside. We also had dinner in their restaurant, food is well-prepared and delicious but reasonably priced All in all, for the warm and professional service of the Sofitel staff, which is expected for Sofitel’s chain, I would recommend for your stay in Ho Chi Minh.

Dear AttyJing, Thank you for your detailed and positive feedback! We're delighted to hear that Tony provided efficient and warm service, making your early check-in smooth and welcoming. It's great to know that you found the room comfortable and well-maintained and that our concierge was helpful with dining recommendations. We're also pleased that you enjoyed the variety and quality of our breakfast and dinner offerings. Your recommendation means a lot to us. We look forward to welcoming you back on your next visit to Ho Chi Minh City. Thank you for choosing Sofitel Saigon Plaza! Sincerely, Mario Mendis General Manager

Leon

TripAdvisor rating 3.0/5

Spencer R TripAdvisor review

Leon was an amazing worker at the hotel. he was very kind and helpful when everything went wrong with our room and helped us with it immediately. We really appreciate hospitality and will never forget what’s he’s done for us. The hotel it’s self had many problems we had problems with or rooms and other things.

Dear Spencer R, Thank you for your feedback. We're delighted to hear that Leon provided exceptional service and assisted you promptly with your room issues. Your kind words about his hospitality are greatly appreciated. We apologize for the problems you encountered during your stay and are working to address them. We hope to welcome you back for a smoother experience in the future. Sincerely, Mario Mendis General Manager

Okay stay

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

My room had a connecting door which is not soundproof at all. Was woken up a couple of times in the middle of the night because of noise from the other room (don’t think they were speaking particularly loudly, but the door just doesn’t block out noise)

Dear Valued Guest, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for your feedback. We're sorry to hear about the noise issues you experienced due to the connecting door. Your comfort is important to us, and we'll look into ways to improve soundproofing. We hope to have the opportunity to provide you with a better experience on your next stay. Sincerely, Huyen Dang Brand & Quality Control Manager

Great place to stay.

TripAdvisor rating 5.0/5

squizzysilver TripAdvisor review

What an excellent establishment under the Sofitel and Accor banners. Our check in was seamless and to our surprise we had been upgraded to an executive suite. This hotel is centrally located in the city and not far from the airport which was a reasonable fare by taxi - VND150,00 or $9 AUD. Very close to all city amenities for shopping or sightseeing tours. The staff were friendly and extremely helpful in every manner. The facilities here were faultless and the restaurant were very pleasant with good food selection. Thank you Sofitel for a very enjoyable stay - we will be back.

Dear squizzysilver, Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay and appreciated the seamless check-in, complimentary upgrade, and our central location. It's great to know our staff, facilities, and restaurant met your expectations. We look forward to welcoming you back on your next visit. Thank you for choosing Sofitel! Sincerely, Mario Mendis General Manager

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Other web-users rate our hotel

  • 359 reviews 9.4/10 Location
  • 589 reviews 7.9/10 Room
  • 932 reviews 9.4/10 Service
  • 14 reviews 7.3/10 WiFi
  • 339 reviews 9.3/10 Breakfast
  • 266 reviews 7.9/10 Vibe
  • 263 reviews 7.9/10 Amenities
  • 159 reviews 8.6/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.