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Sofitel Saigon Plaza Hotel 5 stars

Customer review rating 4.6/5 6,496 reviews
Sofitel Saigon Plaza
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Hotel extras

A historic address on tree-lined Le Duan Boulevard and a prime location for business, shopping, entertainment and Saigon's major tourist attractions. The hotel's 286 guest rooms & suites and rooftop swimming pool offer breathtaking views of the city.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Lift renovation will be effective on 07/03/2020 - 22/08/2020.

Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1
Ho Chi Minh City, Vietnam
700000
ho chi minh
viet nam

Tel: +842838241555

Fax: (+84)28/38241666

Contact email

Check-in from 14h00

Check out up to 12h00

  • By boat

    THU THIEM At 4km / 2.5 miles

  • By train

    SAIGON RAILWAY STATION At 4.5km / 2.81 miles

  • By train

    SGN RAILWAY STATION At 6km / 3.73 miles

GPS :10.784133, 106.702577

Our accommodations

Our modern rooms offer stunning views of the city. Facilities include free Internet access, IDD telephone, safe box, minibar, free coffee/tea making facilities, prime international TV channels and a hairdryer in the bathroom.

Accessible room

SUPERIOR ROOM, 1 King Size bed, City view

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

SUPERIOR ROOM, 2 Single Beds, City View

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

LUXURY ROOM, 1 King Size Bed, City View

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Breakfast in bed(...)
Accessible room

LUXURY ROOM, Twin Beds, City View

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

SUPERIOR ROOM, Club Millésime Access, 1 King Size Bed, City View

  • Max. number of persons: 2
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)
Accessible room

SUPERIOR ROOM, Club Millésime Access, Twin Beds, City View

  • Max. number of persons: 2
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

LUXURY ROOM, Club Millésime Access, 1 King Size Bed, City View,

  • Max. number of persons: 2
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

PRESTIGE SUITE, Club Millésime Access, 1 King Bed, extra living room

  • Max. number of persons: 3
  • Area: From 68m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Our restaurants and bars

MEZZ RESTAURANT

Type of cuisine: International

Mezz is an interactive buffet restaurant which provides guests a new culinary discovery with international dishes and Asian specialties, along with imported products from France. All guests are served with freshly cooked dishes a-la-minute.

Lunch

11:30 - 02:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'OLIVIER RESTAURANT

Type of cuisine: French

Refinement can be found at L'Olivier restaurant where our French Chef serves you creative and authentic Provence cuisine in a cosy and relaxed atmosphere. Private functions can be arranged on request.

Lunch

11:30 - 02:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BOUDOIR LOUNGE

Photo non contractuelle / Strictly non binding

Step into the Boudoir Lounge for a light lunch, afternoon sweet treat or evening bouchée. By night, the Boudoir becomes a more sultry bar to sip fine wines and sumptuous cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROOFTOP POOLSIDE BAR

Photo non contractuelle / Strictly non binding

Poolside Bar is located on the 18th floor and serves light snacks and everyone's favourite beverage. Private functions can be arranged on request.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 400 m²

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
Sofitel Saigon Plaza

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,496 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,947 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Comfortable Stay

Customer review rating 4.6/5

Kyungju C. Friends - 19/02/2020 Confirmed reviews ALL

My flight was early morning, and arrive hotel before 10am, but front office staff offered early check-in and I was able to check-in immediately, so I could freshen up before I explore Ho Chi Minh city. And I enjoyed club lounge access as Gold member, it's great idea to offer to gold member as well since your hotel high category rooms are not so different with lower category level rooms in terms of rooms size and facility. Also enjoyed breakfast at Mezz, your banh mi and pho was very nice. And Club Lounge staff was very friendly (sorry I forgot her name, she was morning shift on 14,15 & 16 Feb, and seating at the counter) and she remember my small niece's name "Yuna' and called every time when she's around, and took good care of her. My niece liked to visit club lounge because of her. Thank you so much!!

Dear Kyungju C., Bonjour and greetings from Saigon. We very much appreciate your comments from a GOLD member of the Accor Plus loyalty program regarding your stay at the Sofitel Saigon Plaza. We are glad that our staff was able to offer you the early check in and the Club Lounge staff provided you and your niece a memorable stay. We will definitely share your feedback with our team. We are sure that this compliment will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Excellent staff. Hotel very good. Rooms small and outdated

Customer review rating 4.6/5

Michel P. Couples - 19/02/2020 Confirmed reviews ALL

We very much enjoyed the lunge, restaurant and pool. Staff were excellent especially in the lounge. The room was disappointing in terms of size and layout. Felt like a 1980 marble fest

Dear Michel P., Bonjour and greetings from Sofitel Saigon Plaza. Thank you very much for choosing us as your accommodation in Ho Chi Minh City and for being a SILVER member of the ALL – Accor Live Limitless Loyalty Program. It is always a pleasure to receive positive feedback regarding our excellent staff, good hotel from our customers. Your kind comments will be shared with all team members and this will be a great encouragement to the team who are committed to providing a consistently high level of service. Following your survey, we apologize for the shortcomings concerning the room. Kindly rest assured that we will look into this matter to have proper action. Thank you again for sharing your experience and we look forward to welcoming you back in the future. Sincerely, Olivier Revy General Manager

Great location, large rooms, beautiful pool area, good food

Customer review rating 4.6/5

Anonymous Couples - 18/02/2020 Confirmed reviews ALL

All was great except check in and high pressure to upgrade tp club. Very objectionablex made us feel life we made a mistake choosing the hotel. Once past that the staff were great. The room was very nice except aircon thermostat did not work. Seafood buffet was outstanding and much better than we expected from a hotel. Location was very good.

Dear Valued Guest, Bonjour and greetings from Saigon. Thank you for choosing Sofitel Saigon Plaza for your recent visit to Ho Chi Minh City. We are delighted to read about your overall experience and how much you enjoyed our hotel from the good location, large room, beautiful pool, outstanding seafood buffet at Mezz Restaurant and the great staff. Please know that your feedback and sentiments will be shared with all of our colleagues. Furthermore, we understand that our Airconditioning thermostat was quite complicated to adjust as well as the pressure of upgrading the room made you feel unpleasant and we deeply apologize for these inconveniences. Please rest assured that the appropriate training will be put in place to enhance our guest's satisfaction. Following your comment, we have also noticed that you would like to bring up to our attention to the breakfast price. Kindly rest assured that we do value your feedback as well as opportunities to improve on our offering and services. However, please allow us to inform you that our pricing is in line with comparable 5-star hotels in Ho Chi Minh City. We appreciate your membership with our ALL – Accor Live Limitless loyalty program and look forward to welcoming you back again soon. Sincerely, Olivier Revy General Manager

Kind staff, conveniently located

Customer review rating 4.6/5

Peaches Friends - 16/02/2020 Confirmed reviews ALL

Very pleasant stay and gorgeous buffet breakfast!

Dear Peaches, Bonjour and greetings from Saigon. We very much appreciate your comments from a member of the ALL – Accor Live Limitless loyalty program regarding your stay at the Sofitel Saigon Plaza. We are glad to hear that you had a pleasant stay experience with us during your recent trip. Your positive comments in regards to the kind staff, convenient location and our gorgeous buffet breakfast would encourage us to do better and provide more considerate service for guests. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

Professional service and great location.

Customer review rating 4.6/5

Trish Solo - 16/02/2020 Confirmed reviews ALL

The hotel is very comfortable and all interactions with staff were very pleasant and professional. The food was delicious.

Dear Trish, Bonjour and greetings from Sofitel Saigon Plaza. Please accept our sincere appreciation for your kind recognition and motivation. Your kind comments in regards to the delicious food, professional service and great location are truly important for us in our journey of striving for extraordinary guest experience. Thank you for your valuable feedback from a member of the ALL – Accor Live Limitless loyalty program and we are all looking forward to welcoming you again soon. Sincerely, Olivier Revy General Manager

Beautiful corner room

Customer review rating 4.6/5

Caroline M. Couples - 13/02/2020 Confirmed reviews ALL

We had a wonderful 2 night stay - both the restaurants were excellent. The staff on the front deck were extremely helpful.

Dear Caroline M., Bonjour and greetings from Sofitel Saigon Plaza. Your review just made our day! Thank you so much for your time in writing this review and for being a SILVER member of the ALL – Accor Live Limitless loyalty program. We are thrilled to hear that you had a pleasant experience throughout our hotel from our excellent restaurants, beautiful corner room to our helpful front desk staff. We will pass on your kind compliments to the team since your feedback is a huge support for us to keep up the good work. We all hope to welcome you back again the soonest. Sincerely, Olivier Revy General Manager

Best Front Desk clerk

Customer review rating 4.6/5

J. Families - 13/02/2020 Confirmed reviews ALL

We got to the Hotel around 8am after an 11 hour flight. We were travelling with an 5 year old who didn‘t sleep at all on the plane. We just wanted to drop off our luggage since we didnt think that they would check us in that early. But a wonderful Lady at the front desk, Miss Truong Yen Ngoc did everything she could to help us and gave us a room 6 hours before regular Check in time. She definitely made our day!! Thanks again! Food, Pool etc was excellent!

Dear J., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for your detailed and comprehensive review. We are very pleased to hear that you enjoyed our good location and thank you for your kind comments about Ms. Truong Yen Ngoc. We are very fortunate to have such a dedicated and passionate team on board. We are very proud of her and will surely share your kind comments with her and the team. We truly appreciate your perfect rating from a member of the ALL – Accor Live Limitless loyalty program and we hope to welcome you back soon for another Magnifique stay with us. Olivier Revy General Manager

Great position very comfortable and well appointed room

Customer review rating 4.6/5

Bridget Couples - 13/02/2020 Confirmed reviews ALL

From the moment we arrived until our departure the experience was great. All staff including in the restaurant were very helpful and obliging. The food was great and the buffet breakfast exceptional. The concierge went out of his way to assist us when our tour we booked ourselves was late. The view from our room and the rooftop bar was lovely and the pool was great. I would definitely stay here again and recommend it to anyone visiting Saigon.

Dear Bridget, Bonjour and greetings from Saigon. Thank you for choosing Sofitel Saigon Plaza as your residence in Ho Chi Minh City and for taking the time to share your experiences with us. We are humbled by your gracious compliments and are pleased to note that you had an enjoyable stay with us from our great location, helpful staff, great food, exceptional breakfast buffet, the concierge, well-appointed room, the pool, and the rooftop bar. Your feedback is most gratifying as it is our endeavour to ensure that our guests have memorable experiences each time they stay with us. It was a pleasure to have you stay with us as a SILVER member of the Accor Plus loyalty program and we look forward to welcoming you again soon. Sincerely, Olivier Revy General Manager

Always enjoyed

Customer review rating 4.6/5

Keith Business - 12/02/2020 Confirmed reviews ALL

Short stay - 1 night - delightful.

Dear Keith, Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from a member of the ALL – Accor Live Limitless loyalty program. We are glad to hear that you had an overall enjoyable stay with us. The team and I are looking very much forward to welcoming you again once you have a plan to visit Ho Chi Minh City in the near future. Sincerely, Olivier Revy General Manager

Terrific Experience All-Around

Customer review rating 4.6/5

Robert G. Couples - 11/02/2020 Confirmed reviews ALL

Warm, friendly and professional service in a wonderful location to explore the city. Within walking distance of the Opera House and Civic Center.

Dear Robert G., Bonjour and greetings from Saigon. Thank you for being a member of the ALL – Accor Live Limitless loyalty program. We are so happy to know about how well the Sofitel Saigon Plaza served you on your recent stay! We appreciate greatly the feedback about our warm, friendly and professional service as well as the wonderful location. It is our sincere hope that you can join us again in the near future. Sincerely, Olivier Revy General Manager

Great Place to stay

Customer review rating 4.6/5

Pam C. Couples - 10/02/2020 Confirmed reviews ALL

Very nice hotel and the staff were very helpful, close to the city centre able to walk to most attractions. Concierge staff vey helpful with details and hotel return card and recommending taxis - exchanging money easy at the Bank desk. Overall a pleasent stay and look forward to returning thankyou all

Dear Pam C., Bonjour and greetings from Saigon. We very much appreciate your comments as a SILVER member of the Accor Plus loyalty program regarding your stay at the Sofitel Saigon Plaza. We are delighted that you found our hotel is very nice and the staff is very helpful especially the concierge staff. We will not forget to share your kind compliments with our team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

Well located

Customer review rating 4.6/5

Florence A. Families - 10/02/2020 Confirmed reviews ALL

I enjoyed the welcome drinks and the breakfast buffet was wonderful. Also appreciate that i could have a an early check in as an accorplus member. Extra perks are wonderful.

Dear Florence A., Bonjour and greetings from Saigon. Thank you for being a member of the Accor Plus loyalty program and for choosing to stay at Sofitel Saigon Plaza for your visit to Ho Chi Minh City! We are so appreciative of your feedback regarding your stay with us. Thank you for sharing details about your positive experience, from our well location, welcome drink, wonderful breakfast buffet, and the early check-in at our hotel. Thank you again for your positive feedback and we look forward to welcoming you back in the near future. Sincerely, Olivier Revy General Manager

Warm and friendly and helpful

Customer review rating 4.6/5

W. K. W. Business - 08/02/2020 Confirmed reviews ALL

very helpful staff and warm welcome; especially Kate Nguyen at the executive club at 18th floor. She warmly welcome me during my check in and check out, listen to my needs and offer her help.

Dear W. Kah W., Bonjour and greetings from Saigon. Thank you very much for being a PLATINUM member of the ALL – Accor Live Limitless loyalty program. We are thrilled to hear that you had a pleasant experience throughout our hotel. Your kind word towards Ms. Kate Nguyen and the team will be shared with them. We hope to have the opportunity to welcome you again on your next visit for further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day. Sincerely, Olivier Revy General Manager

Well located, True Luxury experience

Customer review rating 4.6/5

Rasnam S. Couples - 07/02/2020 Confirmed reviews ALL

All services including front desk, concierge, Mezz Breakfast area, Room Service, Lounge, house keeping were exceptional. One of our best experiences in a hotel so far!

Dear Rasnam S., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for taking the time to share your feedback about your recent stay with us. We are so pleased that you had truly a luxury experience. Our team takes pride in providing a memorable, comfortable stay for all our guests, and we are delighted that we exceeded your expectations throughout your time with us from our well location to exceptional service of our Ambassadors. Thank you for being a loyal member of the ALL – Accor Live Limitless program and the entire team looks forward to welcoming you back again soon. Sincerely, Olivier Revy General Manager

My hotel de choix for Saigon. 100%.

Customer review rating 4.6/5

Rob F. Families - 07/02/2020 Confirmed reviews ALL

Everything was exceptional. The service was amazing - the only problem we had was the coffee in the executive lounge uses that weird UHT milk whereas in the restaurant for brekkie they use fresh milk. Other than that, my thanks to your entire staff for ensuring our family lunar trip was stunning. We have already decided to come back in 2022 (sorry - 2021 is already booked!).

Dear Rob F., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive and constructive feedback from a DIAMOND member of the ALL – Accor Live Limitless loyalty program. We are very happy to learn that you have very much enjoyed our hotel, particularly our exceptional service which we are, indeed, very proud of. Regarding the fresh milk, please accept our sincere apologies for the shortcoming. All of your feedback has been shared with our team and we will work together to improve our service. Besides, we would like to share with you that during Tet festive season, the fresh milk was run out of stock and the supplier closed within that period. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

Good Stay

Customer review rating 4.6/5

Eric Couples - 07/02/2020 Confirmed reviews ALL

Good location, clean place with nice and quite swimming pool on 18th floor.

Well located.

Customer review rating 4.6/5

Joan A. F. Friends - 06/02/2020 Confirmed reviews ALL

Enjoyed my stay. Great breakfast, nice lobby and nice room. Was part of the Odysseys Group tour

Dear Joan Allison F., Bonjour and greetings from Saigon. Thank you for choosing Sofitel Saigon Plaza for your recent visit to Ho Chi Minh City. We are so delighted to hear how much you enjoyed your stay from the nice room, nice lobby, well location to our great breakfast. Please know that your feedback and sentiments will be shared with all of our colleagues. We appreciate your loyalty to our ALL – Accor Live Limitless program and look forward to welcoming you back again soon. Sincerely, Olivier Revy General Manager

Helpful, accommodating staff

Customer review rating 4.6/5

Robert M. Friends - 06/02/2020 Confirmed reviews ALL

The staff from the front desk to the concierge, doormen and restaurant service folks were uniformly courteous and helpful, particularly to foreigners, like us, who did not speak the local language. The facilities were top notch and clean.

Dear Robert M., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from a member of the ALL – Accor Live Limitless loyalty program. We are delighted to learn that you found our staffs are courteous and helpful as well as our facilities are top-notch and clean. The review like yours will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

Great location

Customer review rating 4.6/5

Jacqui C. Couples - 06/02/2020 Confirmed reviews ALL

We were in HCM City for 3 nights - The Sofitel was in a great location. Loved the rooftop pool and bar.

Dear Jacqui C., Bonjour and greetings from Sofitel Saigon Plaza. Thank you so much for allowing us to make your stay enjoyable while here in Saigon. Our location is a great starting point for all of the shopping, and key attractions the city has to offer. We are glad to hear you were able to take advantage of that and love our rooftop pool and bar. We truly appreciate your feedback from a member of the ALL – Accor Live Limitless loyalty program and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

Good location, superb staff,

Customer review rating 4.6/5

Chris Couples - 05/02/2020 Confirmed reviews ALL

Superb, they even brought my wife a birthday cake

Dear Chris, Bonjour and greetings from Saigon. Thank you for being a member of the ALL – Accor Live Limitless loyalty program. It's important for us to celebrate special events alongside our guests, and we are so grateful you spent yours with us. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. Thank you again for your valuable feedback and we hope to welcome you back in the near future. Sincerely, Olivier Revy General Manager
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