Sofitel Saigon Plaza

This was a return visit to what has become one of my favourite hotels. The hotel is well located within walking distance to major attractions in HCMC eg. Independence Palace, Botanical gardens / zoo, Opera House etc. My room was spacious, well appointed and spotlessly clean. Hotel staff have always demonstrated efficiency and friendless and this was no exception on this visit. Due to a computer glitch I was unable to check-in on line. This posed no problem to Buu, she had everything sorted out in no time whilst I enjoyed some refreshments in Club Millesime. During my stay Can, Buu, Linh and others on Can's Team in Club Millesime went out of their way to ensure that I enjoyed my stay. They assisted me with information on sightseeing and transport and encouraged me to sample some of the food and drinks available. Because of my late evening flight, Can ensured that I had a late check out and extended an invitation to Club Millesime, which was greatly appreciated. Phùc, the Bell Captain and Mr Tim, Concierge provided much appreciated travel information, arranged transport and reconfirmed bookings made on my behalf. A great Team. Breakfast in the dining room was quite spectacular, with a vast array of fresh fruits and juices and cooked delicacies catering for all tastes. I have no hesitation in recommending this hotel to visitors travelling to HCMC.

Good service however a very outdated hotel

Staff went out of the way for our family at every level. Mario you have trained up a wonderful team.

Stayed here for 3 nights. Room was very clean, neat and tidy. Also the toilet was very clean (Important factor). Amenities were sufficient. Bed was comfortable for sure, although the pillows were too flat. Bar & swimming pool at the top floor was a good place to chill at night, although the pool was slightly small for me. Restaurant buffet was okay, had sufficient varieties. Cooked-to-order omelets were delicious. Staff were attentive and friendly. Entire process was flawless, from airport pickup to check in to check out (please give a shoutout to Phat who picked me up) Overall great experience (would have been better if pillows were more firm / less flat)

We had a three night stay in Sài Gòn and as Accor Gold members chose this hotel. We were very happy with the location as it is really close to all the things to do in district 1 and 3. We walked the whole district but you can do in a taxi if you are less of a walker. The staff were all friendly and pleasant. The concierge was very helpful with a map and highlighted all the things to do. The room was apparently a two category upgrade but we think it was only 1. We had booked a superior but think we ended up in Superior Club. It was on 16th floor. The room is pleasant but the lighting is so complicated and we are not big fans of the empty bird cage decor (oh interior designers can get it so wrong). The bed was comfortable and the air conditioning worked well. The only let down is the bathroom. I don’t expect to have a shower over a bath type shower in a five star hotel these days… The pool is amazing on the 18th floor and hardly used which was a bonus. Partner used the steam room in the fitness area which was also quiet. We got a late checkout as gold members and would recommend this hotel. Please do bear in mind there are building projects all around that go on all night. The pool was also sometimes noisy. So very light sleepers, be wary. We were ok.