Sofitel Saigon Plaza 5 stars

Customer review rating (ALL Rating) 4.6/5 850 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 5-star facilities, including a rooftop swimming pool & bar

  • 7 meeting rooms, business centre, and support staff

  • 2 restaurants, bar, and 24-hour room service

  • Located in Saigon's business, shopping, entertainment area

  • This hotel is HAOKE certified

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1, Ho Chi Minh City, Vietnam
700000 HO CHI MINH
Vietnam

GPS:10.784133, 106.702577

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  850 reviews

TripAdvisor Rating  4.5/5  3,300 reviews

Certificate of excellence 2023

Sofitel hotel stay HCM city

TripAdvisor rating 4.0/5

Kim S TripAdvisor review

This was our first time in HCM city and my husband had arrived with foot injury so required wheelchair and assistance. The staff at Sofitel especially Louis - Bellman was exceptional and provided my husband with a wheel chair and always asked if we were ok and if we needed anything. We had issues with the lighting in the room and they sent servicemen to fix issue and also provided extra bedding for our daughter. Louis is very professional in his job and gave us advice on which mall to go to when we were able to get out and about and organized taxi to pick us up from hotel. Thank you Louis and Sofitel staff for your hospitality

The best club millesime

TripAdvisor rating 5.0/5

martine_floridahome TripAdvisor review

Amazing stay We booked a suite for 3 nights. We’ve stayed here 5 times and like the location. We are platinum accor and Andy @ club millesime made a note of our early arrival due to a schedule change. We were absolutely shattered after a 15.5hr flight and we were definitely wowed when we had a speedy perfect and early check in. This was appreciated so much. We also had a bottle of cuvee and some snacks sent to our room. Our room was spotless. The bed was so cozy. Great views. The pool is great for swimming and the pool boys are very thoughtful. The lounge is excellent - one of the best I’ve been in in Asia. The staff are excellent. Food delicious and plenty of choice. The bellboy when we checked out was brilliant. We seemlessly moved from our room and into the waiting taxi. Plus excellent English.

Thoughtful and well taken care of

Customer review rating 5.0/5

Abby Couples - Confirmed reviews ALL

The staff here went above and beyond to make sure that our needs were met and even anticipated for. The room was beautiful, clean, and extremely comfortable. The breakfast buffet was delicious, and the location was an excellent, central spot for getting around the city!

Dear Abby, Bonjour and greetings from Sofitel Saigon Plaza. Thank you so much for your kind words and positive feedback! We're delighted to hear that you had a wonderful stay with us and that our staff's efforts to exceed your expectations were appreciated. It's always our goal to provide a comfortable and memorable experience for our guests, and we're thrilled that you enjoyed your beautiful room, the delicious breakfast buffet, and our convenient central location. We look forward to welcoming you back in the future and ensuring your next stay is just as enjoyable. Sincerely, Huyen Dang Quality Control Manager

Excellent location, courteous and friendly staff.

TripAdvisor rating 5.0/5

joe B TripAdvisor review

The hotel is located close to major tourist attraction in HCMC. My room was spacious, well appointed and spotlessly cleaned with excellent WiFi throughout the hotel. I enjoyed the efficient, courteous and friendly service offered to members in Club Millesime. On this occasion Ms Mint and the Team; Han Joyce, Andy, Uyen, Astrid, Huy, Ngoc and Linh all played a part to make me feel welcome and extremely well cared for. The food and service offered in the Club is most commendable. During my stay, I meet up with Bue who I meet on a previous occasion and now part of the Guest Relations Team. She was happy to assist with my onwards bookings. Phùc, the Bell Captain and Tim Concierge also recognised me from a previous visit and extended a very warm welcome. They assisted me with travel, shopping and sightseeing requirements during my stay. Nothing was a problem for them. The Buffet Breakfast and meals offered in the dining room are delicious, fresh and beautifully presented. I have no hesitation in recommended this hotel to fellow travellers to HCMC.

Dear Joe B, Bonjour and greetings from Sofitel Saigon Plaza. Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear about your exceptional experience at our hotel in HCMC! It's delightful to know that our prime location, spacious and well-appointed room, and reliable WiFi met your expectations. We are particularly pleased that you enjoyed the courteous and friendly service provided by our Club Millesime team, including Ms. Mint, Han Joyce, Andy, Uyen, Astrid, Huy, Ngoc, Linh, and Bue from Guest Relations. We will be sure to pass on your kind words to them. Phúc, Tim, and our dedicated concierge team are honored to have made your stay more enjoyable with their warm welcomes and assistance. We are also delighted that you savored the delicious and beautifully presented meals in our dining room. Your recommendation means the world to us, and we look forward to welcoming you back for another exceptional stay whenever your travels bring you to HCMC. Sincerely, Mario Mendis General Manager

Live up to the standard of a luxurious hotel

Customer review rating 5.0/5

Sam W. Business - Confirmed reviews ALL

What makes Sofitel Saigon excellent is the people. Everyone, and I mean everyone in the hotel are helpful, friendly and dedicated. Shout out to Andy at the concierge and his colleague Louis for this particular stay. I will not consider staying at another property in HCMC, and I wish all self-proclaimed luxury hotels can live up to the same standard.

Dear Sam W, Bonjour and greetings from Sofitel Saigon Plaza. Thank you so much for your kind words and glowing feedback! We are delighted to hear that your stay at Sofitel Saigon exceeded your expectations, especially when it comes to our exceptional team members like Andy and Louis. We take great pride in providing a luxurious and memorable experience for our guests, and your appreciation means the world to us. We look forward to welcoming you back on your next visit to Ho Chi Minh City, and we will continue striving to maintain the high standards that make Sofitel Saigon your preferred choice. Sincerely, Huyen Dang Quality Control Manager

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Other web-users rate our hotel

  • 284 reviews 9.1/10 Location
  • 470 reviews 7.6/10 Room
  • 731 reviews 9.3/10 Service
  • 12 reviews 7.9/10 WiFi
  • 260 reviews 9.3/10 Breakfast
  • 260 reviews 8.4/10 Food
  • 220 reviews 7.8/10 Amenities
  • 134 reviews 8/10 Cleanliness

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