Sofitel Saigon Plaza Hotel 5 stars

I love everything in this hotel, especially the controller board near the bed. But what you really need to develop is bidet sprayer. I know this hotel was designed according to Western Style but this is very essential in Vietnam

The nice hotel with professional staff and warmwelcome.

The staffs were amazing and helpful as they previously were during my past stays.

All areas of this hotel were exceptional. No improvements required as everything was perfect. Best hotel I have stayed in! Thank you.

This hotel is great but the staff is what makes it really outstanding! I'm always having a good time when I stay at the Sofitel. The staff performs at a very high and professional level everyone doing an outstanding job. From the time entering the hotel until check out you feel welcome. Special thanks to all the people doing this magic! Front office: Ms.Van, Ms.Ly, Ms.Trang, Ms.Ngoc(1) and Ms.Ngoc(2), Ms.Ngan, Ms.Minh, Ms.Oanh, Mr.Dao, Mr.Tuan, Mr.Cuong, Mr.Phuong and of course Mr.Bac for being an absolute Legend and opening the gym for us one hour earlier for months! Best man! Security: Mr.Man F&B: Ms.Van anh Kitchen: Ms.Tu, Ms.Pham, Mr.Nhat, Mr.Sang, Mr.Danh Lounge: Ms.Nhi or Anne? Ms.Tho, Ms.Wu, Ms.Lin, Ms.Anh, Ms.Tram, Ms.Hien, Ms.Nhan and of course Ms.Ngoc for being so lovely xD Housekeeping (unfortunately I couldn't get all the names I wanted...) Ms.Linh, Mr.Tri, Mr.Tuan and the two women who used to do turn down service on the 17th - I'll get your names next time! And of course many thanks to the laundry department for washing my dirty stuff! Props to all of you for doing such a great job! This management is truly blessed with such an amazing crew! Keep up the good work and see you soon! I'm sorry for anyone I forgot to mention here I know there are plenty more I couldn't keep the names. I get you guys next time

We had the best Sofitel experience sofar at the Saigon Plaza. The entire staff exceeded our expectations and took great care of their duties: the doormen at the entrance, the receptionists, the pool staff and the restaurant staff at L'olivier. The room and common areas were in great condition. We had a very memorable experience and look forward to returning!

We spent 2 wonderful days in your hotel before we had to cut our visit short by two days due to the Covid -19 situation. The service was outstanding in your hotel. The buffet food was the best compared to all Sofitel's we have recently stayed in.

Room arrangement/set up not good. Big chair was uncomfortable and needed a smaller recliner type chair instead. Electrical power was terrible as it was my fifth hotel in Vietnam and the first time that none of my adapters would fit. Engineering was helpful in bringing up four adapters for me to use. With my wife and I both using CPAP machines, we had lots to plug in. The location of the outlets on either side of the bed were not good. One was under the night stand and required crawling on the floor to plug into it, which is difficult for us since back surgeries and hip replacement. Also, the height of climbing into and out of the shower, was nearly impossible without assistance from each other. It was too high.

We stayed 3 nights as part of a self-organised tour of Vietnam. This hotel exceeded our expectations - from the awesome breakfast food variety, to the incredible rooftop pool and excellent service from all staff who are very helpful and attentive. Thank you for upgrading our room to the 18th floor and for providing two delicious Anniversary/Birthday cakes and a beautiful vase of roses to our room! The room itself was very modern and looked really nice...the overall room lighting and ease of access to the shower and toilet could be improved by having less doors...minor things, overall an impressive hotel with lovely staff, in a great location for seeing some of the main sights on foot.

We were well looked after and the service of the staff was wonderful - would recommend a stay to all. Nothing too much trouble

If there is ever a earthly word to describe what beyond perfection, Sofitel Saigon Plaza clearly worth such praise. Everything went smoothly from the moment we check-in until the time we sadly have to departed from the hotel with lovely memories. A huge thank you to everyone at the Sofitel Saigon Plaza, and especially to Mr. Mario Mendis for going the extra miles (pretty sure it got to be the longest miles :D) in ensuring that our time at the hotel is the best that could be, and it certainly was. Thank you very much and we wish you the very best in this very challenging time for the hotel industry and most certainly we look forwards to returning to your hotel in the very near future.

Good experience. Comfortable to stay.

On my first day we had a problem with our lunch. I was very impressed with the positive response and follow up from your team. The response reinforced the world class experience your hotel provide to my wife and I.

The staff are great and take care of your needs

Really enjoyed my stay here great staff well located hotel executive club really nice,rooftop pool great,selection of food available at breakfast fantastic