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Sofitel Saigon Plaza Hotel 5 stars

Customer review rating 4.6/5 6,566 reviews
Sofitel Saigon Plaza
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Hotel extras

A historic address on tree-lined Le Duan Boulevard and a prime location for business, shopping, entertainment and Saigon's major tourist attractions. The hotel's 286 guest rooms & suites and rooftop swimming pool offer breathtaking views of the city.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Lift renovation will be effective on 07/03/2020 - 22/08/2020.

Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1
Ho Chi Minh City, Vietnam
700000
ho chi minh
viet nam

Tel: +842838241555

Fax: (+84)28/38241666

Contact email

Check-in from 14h00

Check out up to 12h00

  • By boat

    THU THIEM At 4km / 2.5 miles

  • By train

    SAIGON RAILWAY STATION At 4.5km / 2.81 miles

  • By train

    SGN RAILWAY STATION At 6km / 3.73 miles

GPS :10.784133, 106.702577

Our accommodations

Our modern rooms offer stunning views of the city. Facilities include free Internet access, IDD telephone, safe box, minibar, free coffee/tea making facilities, prime international TV channels and a hairdryer in the bathroom.

Accessible room

SUPERIOR ROOM, 1 King Size bed, City view

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

SUPERIOR ROOM, 2 Single Beds, City View

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

LUXURY ROOM, 1 King Size Bed, City View

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Breakfast in bed(...)
Accessible room

LUXURY ROOM, Twin Beds, City View

  • Max. number of persons: 3
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

SUPERIOR ROOM, Club Millésime Access, 1 King Size Bed, City View

  • Max. number of persons: 2
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)
Accessible room

SUPERIOR ROOM, Club Millésime Access, Twin Beds, City View

  • Max. number of persons: 2
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

LUXURY ROOM, Club Millésime Access, 1 King Size Bed, City View,

  • Max. number of persons: 2
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Accessible room

PRESTIGE SUITE, Club Millésime Access, 1 King Bed, extra living room

  • Max. number of persons: 3
  • Area: From 68m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

Our restaurants and bars

MEZZ RESTAURANT

Type of cuisine: International

Mezz is an interactive buffet restaurant which provides guests a new culinary discovery with international dishes and Asian specialties, along with imported products from France. All guests are served with freshly cooked dishes a-la-minute.

Lunch

11:30 - 02:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'OLIVIER RESTAURANT

Type of cuisine: French

Refinement can be found at L'Olivier restaurant where our French Chef serves you creative and authentic Provence cuisine in a cosy and relaxed atmosphere. Private functions can be arranged on request.

Lunch

11:30 - 02:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BOUDOIR LOUNGE

Photo non contractuelle / Strictly non binding

Step into the Boudoir Lounge for a light lunch, afternoon sweet treat or evening bouchée. By night, the Boudoir becomes a more sultry bar to sip fine wines and sumptuous cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROOFTOP POOLSIDE BAR

Photo non contractuelle / Strictly non binding

Poolside Bar is located on the 18th floor and serves light snacks and everyone's favourite beverage. Private functions can be arranged on request.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 400 m²

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
Sofitel Saigon Plaza

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,566 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,965 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent Stay

Customer review rating 4.6/5

Graham Couples - 27/03/2020 Confirmed reviews ALL

All areas of this hotel were exceptional. No improvements required as everything was perfect. Best hotel I have stayed in! Thank you.

Dear Graham, Bonjour and greetings from Saigon. Thank you for sharing your feedback as a member of the ALL – Accor Live Limitless loyalty program following your recent stay at Sofitel Saigon Plaza. We are pleased to know that you enjoyed your stay and the many hotel features and services provided by the hotel team. Our Ambassadors strive to go above and beyond for every guest and we are glad that this was reflected during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Place to go when in Saigon!

Customer review rating 4.6/5

Semjon Business - 26/03/2020 Confirmed reviews ALL

This hotel is great but the staff is what makes it really outstanding! I'm always having a good time when I stay at the Sofitel. The staff performs at a very high and professional level everyone doing an outstanding job. From the time entering the hotel until check out you feel welcome. Special thanks to all the people doing this magic! Front office: Ms.Van, Ms.Ly, Ms.Trang, Ms.Ngoc(1) and Ms.Ngoc(2), Ms.Ngan, Ms.Minh, Ms.Oanh, Mr.Dao, Mr.Tuan, Mr.Cuong, Mr.Phuong and of course Mr.Bac for being an absolute Legend and opening the gym for us one hour earlier for months! Best man! Security: Mr.Man F&B: Ms.Van anh Kitchen: Ms.Tu, Ms.Pham, Mr.Nhat, Mr.Sang, Mr.Danh Lounge: Ms.Nhi or Anne? Ms.Tho, Ms.Wu, Ms.Lin, Ms.Anh, Ms.Tram, Ms.Hien, Ms.Nhan and of course Ms.Ngoc for being so lovely xD Housekeeping (unfortunately I couldn't get all the names I wanted...) Ms.Linh, Mr.Tri, Mr.Tuan and the two women who used to do turn down service on the 17th - I'll get your names next time! And of course many thanks to the laundry department for washing my dirty stuff! Props to all of you for doing such a great job! This management is truly blessed with such an amazing crew! Keep up the good work and see you soon! I'm sorry for anyone I forgot to mention here I know there are plenty more I couldn't keep the names. I get you guys next time

Dear Semjon, Bonjour and greetings from Sofitel Saigon Plaza. We appreciate your positive feedback as a DIAMOND member of the ALL – Accor Live Limitless loyalty program and are delighted to learn that you had an enjoyable stay with us and particularly value our hotel. It is our constant endeavor to offer our guests luxury experiences through our commitment to quality service, and your recognition of our ambassadors and the friendly service rendered is testimony that we are indeed on the right path towards providing a great guest experience. We are thrilled to note your perfect rating and take it as an endorsement to many many more visits in the future. Thank you for your patronage and we look forward to welcoming you back very soon. Sincerely, Olivier Revy General Manager

The best Sofitel experience!

Customer review rating 4.6/5

Peter H. Couples - 24/03/2020 Confirmed reviews ALL

We had the best Sofitel experience sofar at the Saigon Plaza. The entire staff exceeded our expectations and took great care of their duties: the doormen at the entrance, the receptionists, the pool staff and the restaurant staff at L'olivier. The room and common areas were in great condition. We had a very memorable experience and look forward to returning!

Dear Peter H., Bonjour and greetings from Saigon. The team and I are delighted to read your most positive impressions of this recent stay with us. It was a true pleasure having welcomed you to Sofitel Saigon Plaza and thank you for sharing your feedback with us as a SILVER member of the ALL – Accor Live Limitless loyalty program. On top of that, it was really our honor to be chosen as a place to celebrate your wife's special birthday. Your kind words have been shared with the team and we all hope to welcome you back again the soonest. Sincerely, Olivier Revy General Manager

Lovely Hotel, Excellent Location

Customer review rating 4.6/5

Catherine S. Friends - 20/03/2020 Confirmed reviews ALL

We spent 2 wonderful days in your hotel before we had to cut our visit short by two days due to the Covid -19 situation. The service was outstanding in your hotel. The buffet food was the best compared to all Sofitel's we have recently stayed in.

Dear Catherine S., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for staying with us and for your kind review from a member of the ALL – Accor Live Limitless loyalty program. We are delighted to note that you had a pleasant experience with us; and appreciate your valuable feedback on our buffet food offerings, the location as well as our services. Thank you once again for your review and your patronage, and we are looking forward to welcoming you on your next stay with us. With kindest regards, Olivier Revy General Manager
Customer review rating 4.6/5

Anonymous Couples - 20/03/2020 Confirmed reviews ALL

Room arrangement/set up not good. Big chair was uncomfortable and needed a smaller recliner type chair instead. Electrical power was terrible as it was my fifth hotel in Vietnam and the first time that none of my adapters would fit. Engineering was helpful in bringing up four adapters for me to use. With my wife and I both using CPAP machines, we had lots to plug in. The location of the outlets on either side of the bed were not good. One was under the night stand and required crawling on the floor to plug into it, which is difficult for us since back surgeries and hip replacement. Also, the height of climbing into and out of the shower, was nearly impossible without assistance from each other. It was too high.

Dear Valued Guest, Bonjour and greetings from Saigon. Thank you for taking the time to tell us about your experience at the Sofitel Saigon Plaza. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Saigon Plaza, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Revy General Manager

Excellent hotel, amazing breakfast and service!

Customer review rating 4.6/5

Ann N. G. Couples - 18/03/2020 Confirmed reviews ALL

We stayed 3 nights as part of a self-organised tour of Vietnam. This hotel exceeded our expectations - from the awesome breakfast food variety, to the incredible rooftop pool and excellent service from all staff who are very helpful and attentive. Thank you for upgrading our room to the 18th floor and for providing two delicious Anniversary/Birthday cakes and a beautiful vase of roses to our room! The room itself was very modern and looked really nice...the overall room lighting and ease of access to the shower and toilet could be improved by having less doors...minor things, overall an impressive hotel with lovely staff, in a great location for seeing some of the main sights on foot.

Dear Ann n G., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from a member of the ALL – Accor Live Limitless loyalty program. We are thrilled that you were satisfied with our operational teams, the breakfast, the rooftop pool and the room. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

The service was exemplary

Customer review rating 4.6/5

David Couples - 17/03/2020 Confirmed reviews ALL

We were well looked after and the service of the staff was wonderful - would recommend a stay to all. Nothing too much trouble

Dear David, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for being a SILVER member of the Accor Plus loyalty program. We are happy you enjoyed your visit. Kindly rest assured that we will share your feedback with our team. We take great pride in our work and making sure each guest feels welcome and comfortable. From all of us here, we hope you will stay with us again should your travels bring you back to Ho Chi Minh City. Sincerely, Olivier Revy General Manager

Beyond Perfection

Customer review rating 4.6/5

Khanh Couples - 17/03/2020 Confirmed reviews ALL

If there is ever a earthly word to describe what beyond perfection, Sofitel Saigon Plaza clearly worth such praise. Everything went smoothly from the moment we check-in until the time we sadly have to departed from the hotel with lovely memories. A huge thank you to everyone at the Sofitel Saigon Plaza, and especially to Mr. Mario Mendis for going the extra miles (pretty sure it got to be the longest miles :D) in ensuring that our time at the hotel is the best that could be, and it certainly was. Thank you very much and we wish you the very best in this very challenging time for the hotel industry and most certainly we look forwards to returning to your hotel in the very near future.

Good located. Comfortable stay.

Customer review rating 4.6/5

H. T. V. N. Couples - 17/03/2020 Confirmed reviews ALL

Good experience. Comfortable to stay.

Dear H. Thi Van N., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for being a member of the ALL – Accor Live Limitless loyalty program. We are thrilled to hear that you had a pleasant experience throughout our hotel. The team and I hope to have the opportunity to welcome you back on your next visit for a further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and wish you have a lovely day! Sincerely, Olivier Revy General Manager

High Quality environment and service

Customer review rating 4.6/5

Anonymous Couples - 16/03/2020 Confirmed reviews ALL

On my first day we had a problem with our lunch. I was very impressed with the positive response and follow up from your team. The response reinforced the world class experience your hotel provide to my wife and I.

great place to stay

Customer review rating 4.6/5

Gary T. Business - 15/03/2020 Confirmed reviews ALL

The staff are great and take care of your needs

Dear Gary T., Bonjour and greetings from Saigon. Thank you so much for letting us know about how well the Sofitel Saigon Plaza served you on your recent stay! We appreciate greatly the feedback about our staff from a SILVER member of the Accor Plus loyalty program and hope that you can join us again in the near future. Sincerely, Olivier Revy General Manager

Great hotel

Customer review rating 4.6/5

Brian G. Couples - 15/03/2020 Confirmed reviews ALL

Really enjoyed my stay here great staff well located hotel executive club really nice,rooftop pool great,selection of food available at breakfast fantastic

Dear Brian G., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for your time sharing your experience regarding your stay with us and for being a member of the ALL – Accor Live Limitless loyalty program. We are very pleased to hear that our location, executive club, rooftop pool, the breakfast and our staff made your stay pleasant. We do take pride in catering to our guests’ needs the best way we can and we are happy to meet your expectations. Thank you again for your kind words, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

Staff were fabulous and helpful.

Customer review rating 4.6/5

Karen S. Friends - 14/03/2020 Confirmed reviews ALL

My experience was great. The hotel has a very relaxed and friendly feel and again the staff were amazing.

Dear Karen S., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for taking the time to share your feedback about your recent stay. We are so pleased that you had a most magnifique experience. Our team takes pride in providing a memorable, comfortable stay for all our guests, and we are delighted that we exceeded your expectations throughout your time with us. The entire team looks forward to welcoming you back again in the near future. Sincerely, Olivier Revy General Manager

Great location

Customer review rating 4.6/5

Sudhir G. Friends - 13/03/2020 Confirmed reviews ALL

A good hotel but the bathrooms need to be updated.

Dear Sudhir G., Bonjour and greetings from Saigon. Thank you for taking the time to tell us about your experience at the Sofitel Saigon Plaza and for being a SILVER member of the ALL – Accor Live Limitless loyalty program. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Revy General Manager

Wonderful Hotel

TripAdvisor rating 4.5/5

LMHVAN Business - 13/03/2020 TripAdvisor review

Attended a conference. Also a couple of days leisure too. Lovely roof top pool. Staff are great. Location is not quite near the centre of HCM City but only 20 minute walk or short taxi ride. Walking was easy, just be careful crossing the roads!!!

Dear LMHVAN, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for sharing your experience regarding your stay with us. We are really glad you enjoyed our hotel amenities and the great staff. Kindly rest assured that we will pass on your words of praise to the whole team. This will serve as an encouragement as we strive to provide high standards of service. We hope to welcome you back in the future for another wonderful stay. Sincerely, Olivier Revy General Manager

Excellent stay in spite of Corovid 19

Customer review rating 4.6/5

Clive G. Families - 11/03/2020 Confirmed reviews ALL

Great service, great food, great facilities, great location!

Dear Clive G., Bonjour and greetings from Saigon. We very much appreciate your comments as a PLATINUM member of the ALL – Accor Live Limitless loyalty program regarding your stay at the Sofitel Saigon Plaza. We are pleased to know that you enjoyed your stay and many hotel features and services provided by the hotel team. Our team strives hard to ensure each of our guests will have memorable experiences. Your review is definitely an inspiration for us to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Excellent location, amazing staff, great rooftop and pool.

Customer review rating 4.6/5

Oscar Business - 09/03/2020 Confirmed reviews ALL

This hotel has a big variety of foods, their breakfast is absolutely delicious. The staff are very friendly, always willing to help. Beautiful swimming pool and breathtaking views from the rooftop.

Dear Oscar, Bonjour and greetings from Sofitel Saigon Plaza. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback. We are delighted to learn that our location, staff, the swimming pool, rooftop bar and our breakfast met your expectations. Kindly rest assured that we will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Good experience

Customer review rating 4.6/5

Loc N. Couples - 09/03/2020 Confirmed reviews ALL

Friendly staff makes the whole experience. Ms Xuan Minh at the front desk is a real star. She is an asset to Sofitel HCMC.

Dear Loc N., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for your kind words and for being a member of the ALL – Accor Live Limitless loyalty program. We are pleased to see your positive comments on our team particularly Ms Xuan Minh. Our team strives hard to ensure each of our guests will have memorable experiences and your review is definitely inspiration for us to keep up the good work. It is our sincere hope that we will have the opportunity to welcome you again in the near future. Sincerely, Olivier Revy General Manager

Warm and friendly.

Customer review rating 4.6/5

Julienne M. Friends - 09/03/2020 Confirmed reviews ALL

We stayed at the Sofitel Plaza over three nights. Everyone went above and beyond our expectations, nothing was left undone. From the time we were picked up at the airport to the time we were dropped off we couldn't fault a thing. Very clean with nothing wanting. I have to mention the pillows were like sleeping in heaven. If you get to experience Club Millesime Highly recommend it. Would definitely stay again.

Dear Julienne M., Bonjour and greetings from Sofitel Saigon Plaza. Thank you so much for letting us know about how well our hotel served you on your recent stay! Club Millesime and our staff are the keys to our success, and we are so glad you took notice. We appreciate greatly the feedback and your recommendation. We hope that you will join us again in the near future. Sincerely, Olivier Revy General Manager

Excellent location and a very well run hotel.

Customer review rating 4.6/5

Peter Couples - 06/03/2020 Confirmed reviews ALL

The Club lounge and the rooftop pool are excellent facilities. We upgraded to the Bedroom Suite which was first class.

Dear Peter, Bonjour and greetings from Sofitel Saigon Plaza. We would like to send our most sincere thanks for your excellent comments and your trust in us. We are proud to hear that your experience at our hotel was pleasant and our location, the Club lounge, the rooftop pool, and the Suite room met your expectations. Thank you again for your kind words from a member of the ALL – Accor Live Limitless loyalty program and we look forward to welcoming you back soon. Sincerely, Olivier Revy General Manager
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