Sofitel Saigon Plaza 5 stars

Customer review rating (ALL Rating) 4.7/5 1,183 reviews

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Description

Hotel extras

  • Centrally-located hotel with 5-star facilities

  • International gastronomy & mixology at Le17 Bistro, Mezz, and S Pool Bar

  • State-of-the-art Fitness Center and turquoise outdoor pool with panoramic city views

  • Seven magnifique meeting rooms, including the sumptuous Diamond Hall

  • Club Millésime with complimentary all-day dining

Our accommodation(s)

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Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1, Ho Chi Minh City, Vietnam
700000 HO CHI MINH
Vietnam

GPS:10.784133, 106.702577

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,183 reviews

TripAdvisor Rating  4.5/5  3,516 reviews

Certificate of excellence 2024

Restfull Stay

Customer review rating 5.0/5

Ellis H. P. Couples - Confirmed reviews ALL

Arrived Late Thursday Night ahead of our reservation for Friday. We were treated cordually and all our needs were met. I wish to bring to your attention two conditions although minor may help to alleviate anxieties for the next accomodations for Room 407. 1. The plug in the bathtub does not excede a 1/8 of an inch necessatges a puddle in the tub that is above the ankle. 2. The TV has a haze over the left side. 3. One of the stations breaks down and connot be viewed. Other than these minor situations, my wife and I enjoyed your hotel.

Dear Ellis H. P., Thank you for sharing your feedback and for choosing to stay with us. We’re delighted to hear that you and your wife had a restful stay and that our team was able to meet your needs, even with your early arrival. We appreciate you bringing the issues to our attention. Please rest assured that we will address these matters promptly to ensure a smoother experience for future guests. We’re glad you enjoyed your overall stay, and we look forward to welcoming you back for an even more seamless visit. Sincerely, Huyen Dang Brand & Quality Control Manager

Best ever

Customer review rating 4.5/5

Bryon B. Couples - Confirmed reviews ALL

Wonderful experience, fantastic service , very welcoming

Dear Bryon B., Thank you for your kind words! We’re thrilled to hear that you had such a wonderful experience and felt warmly welcomed by our team. Your feedback means a lot to us, and we look forward to providing you with another fantastic stay in the future. Sincerely, Huyen Dang Brand & Quality Control Manager

Good executive lounge

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Central location and great executive lounge with good quality food and drinks. Most importantly the lounge opens till 8pm which is a key decision for me to stay here. Most hotels close their lounge at 7.30pm and it’s too early for business people by the time we’re back at hotel after a long day. Room is dated but clean. Water pressure is not good. I have very hot and cold water splash in alternate during a shower. Old table lamp. Its switch was cut off and I need to go under the table to turn on/off at the electricity socket directly which is inconvenient.

Dear Valued Guest, Thank you for sharing your feedback. We’re delighted to hear that you appreciated our central location and enjoyed the offerings at our executive lounge, especially its extended hours. Providing convenience and comfort for our business guests is a priority, and we’re glad this aspect enhanced your stay. We regret, however, that your room did not fully meet your expectations. Please rest assured that we will address these concerns promptly. Your feedback is invaluable in helping us improve, and we truly appreciate you bringing these details to our attention. We hope to welcome you back for an even better experience in the future. Sincerely, Huyen Dang Brand & Quality Control Manager

Good Stay

Customer review rating 4.5/5

Venkataramanan B. Business - Confirmed reviews ALL

Simply Great

Dear Venkataramanan B., Bonjour and greetings from Sofitel Saigon Plaza Thank you for the positive review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Huyen Dang Brand & Quality Control Manager

Excellent location, staff were extremely courteous and attentive. Went out of their way to address al our needs

Customer review rating 4.5/5

Tonia E. Business - Confirmed reviews ALL

Room was excellent and had all the requirements for both a business trip and pleasure. The concierge staff (Tim) was ever so helpful and pointed us in the correct direction many times There was just the right amount of restaurant choices - catered for all needs

Dear Tonia M., We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Huyen Dang Brand & Quality Control Manager

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Other web-users rate our hotel

  • 383 reviews 9.4/10 Location
  • 625 reviews 7.8/10 Room
  • 1,069 reviews 9.3/10 Service
  • 17 reviews 9.4/10 WiFi
  • 386 reviews 9/10 Food
  • 379 reviews 9.6/10 Breakfast
  • 271 reviews 7.9/10 Amenities
  • 174 reviews 8.6/10 Cleanliness

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