Sofitel Saigon Plaza 5 stars

Customer review rating (ALL Rating) 4.6/5 889 reviews

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Sofitel Saigon Plaza - Image 2
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Hotel extras

  • Centrally-located hotel with 5-star facilities

  • International gastronomy & mixology at Le17 Bistro, Mezz, and S Pool Bar

  • State-of-the-art Fitness Center and turquoise outdoor pool with panoramic city views

  • Seven magnifique meeting rooms, including the sumptuous Diamond Hall

  • Club Millésime with complimentary all-day dining

Our accommodation(s)

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Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1, Ho Chi Minh City, Vietnam
700000 HO CHI MINH

GPS:10.784133, 106.702577

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  889 reviews

TripAdvisor Rating  4.5/5  3,386 reviews

Certificate of excellence 2023

great experiences even I'm just a walk-in guest

TripAdvisor rating 5.0/5

Felix T TripAdvisor review

I came to Ho Chi Minh City when the weather was really hot so I decided to go to a random hotel that came into my sight when I was walking around the city to use their swimming pool service and I chose to step into Sofitel. It was really surprise that their swimming pool is located on the rooftop (I didn't expect that), the view is stunning and they also serve food and drinks, omg I was so hungry at that time. What I really enjoyed was that the staff were extremely friendly, they took the time to chat patiently and suggest food and drinks for me. Luckily I found out their names are Thong, Binh and Huong (I hope I spelled the letters correctly), thanks guys for making my vacation more complete and memorable.

Nice looking hotel

TripAdvisor rating 5.0/5

Feng T TripAdvisor review

Had a walk around the city and decided to drop by at Sofitel, then i saw this bar called B or Boudor. This place is nice but alittle cold, they have variety of food and drinks. Shout out to Harry and Thuy for their good service to me and others guests, staffs here are very friendly too. 谢谢

Dear Feng T, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for your kind words! We're thrilled to hear that you enjoyed your visit to our bar, Boudoir. It's fantastic that Harry and Thuy provided you with excellent service, and we'll be sure to pass along your appreciation to them. We're glad you found our staff friendly and enjoyed the variety of food and drinks. We hope to welcome you back soon for another enjoyable experience! Sincerely, Mario Mendis General Manager

Worst Sofitel in world!

TripAdvisor rating 1.0/5

Gary N Couples - TripAdvisor review

This was the first Sofitel I have stayed that has not honored my Gold Accor membership benefits apart from “thank you for your loyalty” and a drink voucher. No explanation given. This hotel seems to survive on large bus/cruise groups who are given priority over other guests. My room was smallest I have ever had in a 5 star hotel in Asia. Being on a low floor, the noise from the road meant you couldn’t sleep, the shower didn’t drain, the bedside light console didn’t work, the toilet seat was broken 🤷‍♂️ I had a paid late checkout but couldn’t even get a dry towel for a shower before leaving - the room hadn’t been cleaned. The staff at reception are robotic and disinterested in you as a customer. Breakfast is a joke. To deal with the large groups the tables in Mezze are squished together, some less than six inches from next table - see photo. While the breakfast selection is good. It is a crowded free for all. In the bar people were complaining about how long drink orders would take to arrive. On every level this is worst Sofitel that I have stayed anywhere in the world. It is at best the equivalent standard of a Novotel. I won’t be renewing my Accor membership if loyalty means nothing. Perhaps this hotel could benefit from a new general manager or at least a recognition of loyal Accor members. The worst of any hotel I have stayed.

Dear Gary N, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for sharing your detailed feedback with us. We sincerely apologize for the disappointing experience you encountered during your recent stay. Your concerns are important to us, and we will thoroughly investigate each issue you raised with our team to ensure improvements are made where necessary. Please be assured that we take your feedback seriously, and we will work diligently to address the issues you mentioned. We deeply value your loyalty and regret that we fell short of meeting your expectations. Rest assured, your comments will be shared with our management team for further review and action. We understand the impact your feedback has on our reputation, and we are committed to earning back your trust. We hope to welcome you back for a better stay in the future. Have a good day! Sincerely, Huyen Dang Brand & Quality Control Manager

You should stay here

TripAdvisor rating 5.0/5

MM1959 TripAdvisor review

The hospitality is the first thing you remember and that feeling remains with you for the entire stay. Our suite was stunning, the pool area has a great atmosphere. My wife is a coeliac (gluten free dining) and the hotel staff ensured that she was looked after.

Dear MM1959, Bonjour and greetings from Sofitel Saigon Plaza. Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that our hospitality left a lasting impression. It's our priority to ensure all our guests feel welcomed and well taken care of, including those with dietary requirements like your wife's. We're delighted that you found our suite stunning and enjoyed the atmosphere at our pool area. Looking forward to welcoming you back soon! Sincerely, Mario Mendis General Manager

Mainly Positives.

TripAdvisor rating 4.0/5

Oz_indian TripAdvisor review

We stayed here for two nights. When we arrived at 1 PM the room was not ready and after after the official check in time of 2 PM we still had to wait for 15 minutes. Just the standard excuse : "the hotel is full and although a room is ready but we want to give you a nicer room". The restaurants have very little choice for vegetarians, for dinner. Breakfast was sumptuous with plenty of vegetarian items. Rooms are well furnished and clean. The house keeping staff coming around in the evening offering towels, bottled water etc is much appreciated. The hotel's location is a big plus. There are a few good restaurants within walking distance , once you learn how to negotiate the Saigon traffic. I would definitely stay again.

Dear Oz_Indian, Thank you for sharing your experience with us! We're glad to hear that despite a small hiccup during check-in, you enjoyed your two-night stay with us. We're pleased that you found our rooms well-furnished and clean, and that our housekeeping staff's attentiveness added to your comfort. It's fantastic to know that you appreciated the sumptuous breakfast offerings. We're also delighted that you found our location convenient, with nearby dining options and easy access to Saigon's vibrant atmosphere. We look forward to welcoming you back for another enjoyable stay in the future! Sincerely, Mario Mendis General Manager

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