Sofitel Saigon Plaza 5 stars

Customer review rating (ALL Rating) 4.7/5 1,142 reviews

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Description

Hotel extras

  • Centrally-located hotel with 5-star facilities

  • International gastronomy & mixology at Le17 Bistro, Mezz, and S Pool Bar

  • State-of-the-art Fitness Center and turquoise outdoor pool with panoramic city views

  • Seven magnifique meeting rooms, including the sumptuous Diamond Hall

  • Club Millésime with complimentary all-day dining

Our accommodation(s)

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Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1, Ho Chi Minh City, Vietnam
700000 HO CHI MINH
Vietnam

GPS:10.784133, 106.702577

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,142 reviews

TripAdvisor Rating  4.5/5  3,503 reviews

Certificate of excellence 2024

Let down by service

TripAdvisor rating 3.0/5

BigPod TripAdvisor review

Second stay here in a year, so not too bad. Same issues present from last year, which is a shame as it is a nice place with a good location. Took a club room, they represent great value and the club lounge with afternoon team and cocktails are well worth it, staff there are attentive and communicate well. The only downside is that they require you to check in there and as with last time, it is slow. Takes around ten minutes per person, we had a group of four so process took around 40 minutes, which is way too long. Rooms are nice, bed quite comfy, nice pillows and AC is effective. There is a good centralized light control system and plus are international, nice touch. Breakfast a let down, recall this from before. The greeter was absent when I arrived so I wandered in and self seated, which means the initial coffee order gets missed and despite staff seeing me sit down, none ventured to offer coffee. Only when I tried to use the machine myself did this prompt someone to ask if i wanted a drink. Egg station is very good, super quick service and perfect poached eggs. Coffee a recurring issue, asked for a second one, waited a long time and that never arrived, so I just left. Croissants remain an issue, these are handed out from a tray by a mobile server, like gold dust. Must be something about my face as she attended to all the tables around me but didn’t ask me, despite waves and glances to attract her attention. All in all, the general service is ok, its the important things which seem minor in detail which would really elevate the stay, like efficient check in or access to coffee at breakfast.

A really good hotel!

TripAdvisor rating 5.0/5

Richard_Ashcroft TripAdvisor review

I was delighted with this hotel - excellent service, very good food, a very comfortable room. My first time in Ho Chi Minh City, and the hotel made a great base for our stay. I would be very happy to come back and stay again, for work or leisure. Warmly recommended

Lovely hotel.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Great staff. Concierge helpful, friendly. I did not like the control console for the room which controlled the lights and air conditioning.

Excellent stay!

Customer review rating 5.0/5

P D. D. Business - Confirmed reviews ALL

We were warmly greeted in this fabulous hotel. The experience exceeded my expectations.

Dear P D.. D., Bonjour and greetings from Sofitel Saigon Plaza Thank you for your wonderful feedback! We’re thrilled to hear that your stay exceeded expectations and that you felt warmly welcomed. It was our pleasure to host you, and we look forward to seeing you again for another excellent visit! Sincerely, Huyen Dang Brand & Quality Control Manager

Good Stay

Customer review rating 3.5/5

Ann Business - Confirmed reviews ALL

If the room can be brighter and the room bottled water can be replenished, that will be perfect.

Dear Ann, Bonjour and greetings from Sofitel Saigon Plaza Thank you for your feedback! We’re glad you had a good stay. Your suggestions for brighter room lighting and more frequent replenishment of bottled water are appreciated and will be considered for improvements. We hope to make your next visit perfect! Sincerely, Huyen Dang Brand & Quality Control Manager

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Other web-users rate our hotel

  • 371 reviews 9.4/10 Location
  • 605 reviews 7.8/10 Room
  • 1,011 reviews 9.2/10 Service
  • 16 reviews 9.5/10 WiFi
  • 353 reviews 8.7/10 Food
  • 350 reviews 9.5/10 Breakfast
  • 287 reviews 7.5/10 Vibe
  • 268 reviews 7.6/10 Amenities

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