Sofitel Saigon Plaza Hotel 5 stars

Customer review rating 4.6/5 6,593 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Sofitel Saigon Plaza
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Hotel extras

  • Located in Saigon's business, shopping, entertainment area

  • 286 luxurious guest rooms and suites

  • 5-star facilities, including a rooftop swimming pool & bar

  • 7 meeting rooms, business centre, and support staff

  • 2 restaurants, 2 bars, and 24-hour room service

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Business centre
  • Copy/print service available
Information message

Hotel location

Sofitel Saigon Plaza

17 Le Duan, District 1
Ho Chi Minh City, Vietnam
700000
ho chi minh
viet nam

Tel: +842838241555

Fax: (+84)28/38241666

Check-in from 14h00

Check out up to 12h00

  • By boat

    THU THIEM At 4km / 2.5 miles

  • By train

    SAIGON RAILWAY STATION At 4.5km / 2.81 miles

  • By train

    SGN RAILWAY STATION At 6km / 3.73 miles

GPS :10.784133, 106.702577

Our accommodations

Our modern rooms offer stunning views of the city. Facilities include free Internet access, IDD telephone, safe box, minibar, free coffee/tea making facilities, prime international TV channels and a hairdryer in the bathroom.

SUPERIOR ROOM, 1 King Size bed, City view

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, 2 Single Beds, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

LUXURY ROOM, 1 King Size Bed, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Breakfast in bed(...)

LUXURY ROOM, Twin Beds, City View

Accessible room
  • Max. number of persons: 3
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, Club Millésime Access, 1 King Size Bed, City View

Accessible room
  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Breakfast in bed(...)

SUPERIOR ROOM, Club Millésime Access, Twin Beds, City View

Accessible room
  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)

LUXURY ROOM, Club Millésime Access, 1 King Size Bed, City View,

Accessible room
  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Wireless internet in your room
  • Bathrobe
  • Pillow Menu
  • Coffee/tea making facilities
  • Ironing board and flat-iron(...)
Rooms

Our restaurants and bars

MEZZ RESTAURANT

Type of cuisine: International

Mezz is an interactive buffet restaurant which provides guests a new culinary discovery with international dishes and Asian specialties, along with imported products from France. All guests are served with freshly cooked dishes a-la-minute.

Menu (PDF) Cocktail menu (PDF)

Lunch

11:30 - 02:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE 17 Bistro

Type of cuisine: Bistro

Refinement can be found at LE 17 Bistro where our French Chef serves you creative and authentic Provence cuisine in a cosy and relaxed atmosphere. Private functions can be arranged on request.

Menu (PDF)

Lunch

11:30 - 02:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BOUDOIR LOUNGE

Non contractual photo

Step into the Boudoir Lounge for a light lunch, afternoon sweet treat or evening bouchée. By night, the Boudoir becomes a more sultry bar to sip fine wines and sumptuous cocktails.

Menu (PDF)

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROOFTOP POOLSIDE BAR

Non contractual photo

Poolside Bar is located on the 18th floor and serves light snacks and everyone's favourite beverage. Private functions can be arranged on request.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 400

  • Maximum capacity: 450 people

  • Maximum banquet capacity: 240 people

Find out more

Our guest reviews for
Sofitel Saigon Plaza

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,593 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,965 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Good stay

Customer review rating 4.6/5

Q. D. Business - 30/07/2020 Confirmed reviews ALL

Basically some what a little bit over my expectation. However, if the welcome plate was ready at the time of arrival is much amazed.

Dear Q. D., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive and constructive feedback from a GOLD member of the Accor Plus loyalty program. We are glad to know that you had a good stay with us. Regarding the survey, we have taken note of your preferences about the room with bathtub as well as setting up the amenities at the time of arrival for your future stay. It is pity that our Prestige Suite was not available on your arrival day. However, we upgraded your room from the Superior room to the Luxury Club room category. Thank you again for sharing your experience, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager

great stay during the crisis period

Customer review rating 4.6/5

Q. N. Business - 24/07/2020 Confirmed reviews ALL

All staff members were pro and nice. The team in le 17 Bistro were excellent. Thank Venu, Cuong, Nhi and other male staff i didnt remember the name. Changing the menu and pricing in the Covid was the smart strategy as i suffered from bad food albeit high price provided by other Accor Hotel in the country in the absence of head chefs. Love to stay again and organize some other parties here soon.

Dear Q. N., Bonjour and greetings from Sofitel Saigon Plaza. We very much appreciate your comments as a PLATINUM member of the Accor Plus loyalty program regarding your stay with us. We are happy you enjoyed your visit. We have shared your feedback with our Le 17 Bistro team, in particular Ms. Venu, Ms. Nhi, Mr. Cuong, and two other male staff. They take great pride in their work and making sure each guest feels welcome and comfortable. Thank you again for your kind words, and we would be happy to welcome you again Sincerely, Olivier Revy General Manager

very bad cheesecake

Customer review rating 4.6/5

Arman Families - 22/07/2020 Confirmed reviews ALL

Maybe because of covid, but the food coming out of the kitchen is very poor and old. The cheesecake was off and could potentially make people sick.

Dear Arman, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for taking your valuable time to share with us your feedback especially from a SILVER member of the Accor Plus loyalty member on this platform. With regret, we have taken note of your experience regarding the cheesecake during your recent stay with us. Please accept our sincerest apologies for not meeting your expectations. Kindly rest assured that your valuable comments were brought up to the related management team to look into this and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Revy General Manager

good stay, perfect service and wonderful food

Customer review rating 4.6/5

James Friends - 20/07/2020 Confirmed reviews ALL

Sofitel is always one of my favs in Saigon, when I see the Indulge Package I know it's the time to stay again! Especially in the covid period but here in HCM is safe, I know I can visit my friend Mr Khanh and other staffs and give some supports! Above expectation as always, We had a cozy stay and had been taking care so much. Le 17 is awesome and I will be back again! Pls contact me if Indulge Package available in Aug, would like to book for another stay and dine at Le 17 ;)

Dear JAMES, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for leaving us such a wonderful review. It is always a pleasure to receive positive feedback regarding the perfect service and the good food from a GOLD member of the Accor Plus loyalty program. We take pride in giving outstanding service to every customer and we are overjoyed to receive your compliments and appreciation. Please rest assured that we will pass on your comments to our Heartists, particularly Mr. Khanh and Mr. Nhan. We are sure that our dedicated staff will be pleased to learn of your high praise. We would also like to take this opportunity to inform you that our Indulge@Sofitel package is available until the end of October 2020. We look forward to welcoming you back again on your next trip. Sincerely, Olivier Revy General Manager

very good

Customer review rating 4.6/5

Vu T. T. H. Business - 03/07/2020 Confirmed reviews ALL

see you soon when go to Ho Chi Minh,very good...

Dear vu thi thu h., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. We are pleased to know that you enjoyed your stay and the many hotel features and services provided by the hotel team. Our team strives hard to ensure each of our guests will have memorable experiences. Your review is definitely an inspiration for us to keep up the good work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Fine stay

Customer review rating 4.6/5

Nguyen Q. B. Friends - 03/07/2020 Confirmed reviews ALL

I love everything in this hotel, especially the controller board near the bed. But what you really need to develop is bidet sprayer. I know this hotel was designed according to Western Style but this is very essential in Vietnam

Dear Nguyen Quoc B., Bonjour and greetings from Saigon. We very much appreciate your comments from a member of the ALL – Accor Live Limitless loyalty program regarding your stay at the Sofitel Saigon Plaza. We are glad to hear that you have had an overall enjoyable stay. However, we understand the inconvenience in regards to the bidet sprayer. Please rest assured that we constantly strive to provide the best experience for every customer; therefore your feedback is very important to us and we will share comments to our team for the consideration. Thank you once again for your time and trust in our beautiful hospitality and have a lovely day. Sincerely, Olivier Revy General Manager

Well located and organized

Customer review rating 4.6/5

Le T. D. H. Business - 30/06/2020 Confirmed reviews ALL

The nice hotel with professional staff and warmwelcome.

Dear LE THI DIEU H., Bonjour and greetings from Sofitel Saigon Plaza. We are glad to hear that you had a great stay experience with us during your recent trip. Please accept our sincere appreciation for your kind recognition and motivation regarding our location, nice hotel, and our team. Your kind comments are truly important for us in our journey of striving for the extraordinary guest experience. Your comments have been shared with the whole team, and we are all looking forward to welcoming you again soon. Sincerely, Olivier Revy General Manager

Good stay as usual

Customer review rating 4.6/5

Linh L. Business - 23/06/2020 Confirmed reviews ALL

The staffs were amazing and helpful as they previously were during my past stays.

Dear Linh L., Bonjour and greetings from Saigon. We very much appreciate your comments from a SILVER member of the Accor Plus loyalty program regarding your stay at the Sofitel Saigon Plaza. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you very much for your kind words and we look forward to seeing you again. Sincerely, Olivier Revy General Manager

Excellent Stay

Customer review rating 4.6/5

Graham Couples - 27/03/2020 Confirmed reviews ALL

All areas of this hotel were exceptional. No improvements required as everything was perfect. Best hotel I have stayed in! Thank you.

Dear Graham, Bonjour and greetings from Saigon. Thank you for sharing your feedback as a member of the ALL – Accor Live Limitless loyalty program following your recent stay at Sofitel Saigon Plaza. We are pleased to know that you enjoyed your stay and the many hotel features and services provided by the hotel team. Our Ambassadors strive to go above and beyond for every guest and we are glad that this was reflected during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

Place to go when in Saigon!

Customer review rating 4.6/5

Semjon Business - 26/03/2020 Confirmed reviews ALL

This hotel is great but the staff is what makes it really outstanding! I'm always having a good time when I stay at the Sofitel. The staff performs at a very high and professional level everyone doing an outstanding job. From the time entering the hotel until check out you feel welcome. Special thanks to all the people doing this magic! Front office: Ms.Van, Ms.Ly, Ms.Trang, Ms.Ngoc(1) and Ms.Ngoc(2), Ms.Ngan, Ms.Minh, Ms.Oanh, Mr.Dao, Mr.Tuan, Mr.Cuong, Mr.Phuong and of course Mr.Bac for being an absolute Legend and opening the gym for us one hour earlier for months! Best man! Security: Mr.Man F&B: Ms.Van anh Kitchen: Ms.Tu, Ms.Pham, Mr.Nhat, Mr.Sang, Mr.Danh Lounge: Ms.Nhi or Anne? Ms.Tho, Ms.Wu, Ms.Lin, Ms.Anh, Ms.Tram, Ms.Hien, Ms.Nhan and of course Ms.Ngoc for being so lovely xD Housekeeping (unfortunately I couldn't get all the names I wanted...) Ms.Linh, Mr.Tri, Mr.Tuan and the two women who used to do turn down service on the 17th - I'll get your names next time! And of course many thanks to the laundry department for washing my dirty stuff! Props to all of you for doing such a great job! This management is truly blessed with such an amazing crew! Keep up the good work and see you soon! I'm sorry for anyone I forgot to mention here I know there are plenty more I couldn't keep the names. I get you guys next time

Dear Semjon, Bonjour and greetings from Sofitel Saigon Plaza. We appreciate your positive feedback as a DIAMOND member of the ALL – Accor Live Limitless loyalty program and are delighted to learn that you had an enjoyable stay with us and particularly value our hotel. It is our constant endeavor to offer our guests luxury experiences through our commitment to quality service, and your recognition of our ambassadors and the friendly service rendered is testimony that we are indeed on the right path towards providing a great guest experience. We are thrilled to note your perfect rating and take it as an endorsement to many many more visits in the future. Thank you for your patronage and we look forward to welcoming you back very soon. Sincerely, Olivier Revy General Manager

The best Sofitel experience!

Customer review rating 4.6/5

Peter H. Couples - 24/03/2020 Confirmed reviews ALL

We had the best Sofitel experience sofar at the Saigon Plaza. The entire staff exceeded our expectations and took great care of their duties: the doormen at the entrance, the receptionists, the pool staff and the restaurant staff at L'olivier. The room and common areas were in great condition. We had a very memorable experience and look forward to returning!

Dear Peter H., Bonjour and greetings from Saigon. The team and I are delighted to read your most positive impressions of this recent stay with us. It was a true pleasure having welcomed you to Sofitel Saigon Plaza and thank you for sharing your feedback with us as a SILVER member of the ALL – Accor Live Limitless loyalty program. On top of that, it was really our honor to be chosen as a place to celebrate your wife's special birthday. Your kind words have been shared with the team and we all hope to welcome you back again the soonest. Sincerely, Olivier Revy General Manager

Lovely Hotel, Excellent Location

Customer review rating 4.6/5

Catherine S. Friends - 20/03/2020 Confirmed reviews ALL

We spent 2 wonderful days in your hotel before we had to cut our visit short by two days due to the Covid -19 situation. The service was outstanding in your hotel. The buffet food was the best compared to all Sofitel's we have recently stayed in.

Dear Catherine S., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for staying with us and for your kind review from a member of the ALL – Accor Live Limitless loyalty program. We are delighted to note that you had a pleasant experience with us; and appreciate your valuable feedback on our buffet food offerings, the location as well as our services. Thank you once again for your review and your patronage, and we are looking forward to welcoming you on your next stay with us. With kindest regards, Olivier Revy General Manager
Customer review rating 4.6/5

Anonymous Couples - 20/03/2020 Confirmed reviews ALL

Room arrangement/set up not good. Big chair was uncomfortable and needed a smaller recliner type chair instead. Electrical power was terrible as it was my fifth hotel in Vietnam and the first time that none of my adapters would fit. Engineering was helpful in bringing up four adapters for me to use. With my wife and I both using CPAP machines, we had lots to plug in. The location of the outlets on either side of the bed were not good. One was under the night stand and required crawling on the floor to plug into it, which is difficult for us since back surgeries and hip replacement. Also, the height of climbing into and out of the shower, was nearly impossible without assistance from each other. It was too high.

Dear Valued Guest, Bonjour and greetings from Saigon. Thank you for taking the time to tell us about your experience at the Sofitel Saigon Plaza. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Sofitel Saigon Plaza, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Olivier Revy General Manager

Excellent hotel, amazing breakfast and service!

Customer review rating 4.6/5

Ann N. G. Couples - 18/03/2020 Confirmed reviews ALL

We stayed 3 nights as part of a self-organised tour of Vietnam. This hotel exceeded our expectations - from the awesome breakfast food variety, to the incredible rooftop pool and excellent service from all staff who are very helpful and attentive. Thank you for upgrading our room to the 18th floor and for providing two delicious Anniversary/Birthday cakes and a beautiful vase of roses to our room! The room itself was very modern and looked really nice...the overall room lighting and ease of access to the shower and toilet could be improved by having less doors...minor things, overall an impressive hotel with lovely staff, in a great location for seeing some of the main sights on foot.

Dear Ann n G., Bonjour and greetings from Saigon. We very much appreciate your comments regarding your stay at the Sofitel Saigon Plaza. It is always a pleasure to receive positive feedback from a member of the ALL – Accor Live Limitless loyalty program. We are thrilled that you were satisfied with our operational teams, the breakfast, the rooftop pool and the room. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Olivier Revy General Manager

The service was exemplary

Customer review rating 4.6/5

David Couples - 17/03/2020 Confirmed reviews ALL

We were well looked after and the service of the staff was wonderful - would recommend a stay to all. Nothing too much trouble

Dear David, Bonjour and greetings from Sofitel Saigon Plaza. Thank you for being a SILVER member of the Accor Plus loyalty program. We are happy you enjoyed your visit. Kindly rest assured that we will share your feedback with our team. We take great pride in our work and making sure each guest feels welcome and comfortable. From all of us here, we hope you will stay with us again should your travels bring you back to Ho Chi Minh City. Sincerely, Olivier Revy General Manager

Beyond Perfection

Customer review rating 4.6/5

Khanh Couples - 17/03/2020 Confirmed reviews ALL

If there is ever a earthly word to describe what beyond perfection, Sofitel Saigon Plaza clearly worth such praise. Everything went smoothly from the moment we check-in until the time we sadly have to departed from the hotel with lovely memories. A huge thank you to everyone at the Sofitel Saigon Plaza, and especially to Mr. Mario Mendis for going the extra miles (pretty sure it got to be the longest miles :D) in ensuring that our time at the hotel is the best that could be, and it certainly was. Thank you very much and we wish you the very best in this very challenging time for the hotel industry and most certainly we look forwards to returning to your hotel in the very near future.

Good located. Comfortable stay.

Customer review rating 4.6/5

H. T. V. N. Couples - 17/03/2020 Confirmed reviews ALL

Good experience. Comfortable to stay.

Dear H. Thi Van N., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for being a member of the ALL – Accor Live Limitless loyalty program. We are thrilled to hear that you had a pleasant experience throughout our hotel. The team and I hope to have the opportunity to welcome you back on your next visit for a further memorable experience. Thank you once again for your time and trust in our beautiful hospitality and wish you have a lovely day! Sincerely, Olivier Revy General Manager

High Quality environment and service

Customer review rating 4.6/5

Anonymous Couples - 16/03/2020 Confirmed reviews ALL

On my first day we had a problem with our lunch. I was very impressed with the positive response and follow up from your team. The response reinforced the world class experience your hotel provide to my wife and I.

great place to stay

Customer review rating 4.6/5

Gary T. Business - 15/03/2020 Confirmed reviews ALL

The staff are great and take care of your needs

Dear Gary T., Bonjour and greetings from Saigon. Thank you so much for letting us know about how well the Sofitel Saigon Plaza served you on your recent stay! We appreciate greatly the feedback about our staff from a SILVER member of the Accor Plus loyalty program and hope that you can join us again in the near future. Sincerely, Olivier Revy General Manager

Great hotel

Customer review rating 4.6/5

Brian G. Couples - 15/03/2020 Confirmed reviews ALL

Really enjoyed my stay here great staff well located hotel executive club really nice,rooftop pool great,selection of food available at breakfast fantastic

Dear Brian G., Bonjour and greetings from Sofitel Saigon Plaza. Thank you for your time sharing your experience regarding your stay with us and for being a member of the ALL – Accor Live Limitless loyalty program. We are very pleased to hear that our location, executive club, rooftop pool, the breakfast and our staff made your stay pleasant. We do take pride in catering to our guests’ needs the best way we can and we are happy to meet your expectations. Thank you again for your kind words, and we hope your next visit will be more pleasant than the previous one. Sincerely, Olivier Revy General Manager
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