Pullman Vung Tau Hotel 5 stars

Customer review rating 4.3/5 2,188 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Pullman Vung Tau
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+ 25 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • "First & Only international 5-star hotel in Vung Tau "

  • "Dedicated beach area "

  • Room accommodates 2 children under 12 yrs with parents FOC

  • "More than 2,000 m² meeting & Convention centre "

  • Only hotel in Vung Tau that has Executive Lounge

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • Air conditioned
  • TAN SON NHATPaying
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Babysitting on requestPaying
  • GolfPaying
  • Beach and water sportsPaying
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 14 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
Information message

Hotel location

Pullman Vung Tau

15 Thi Sach Street
Thang Tam Ward

vung tau
viet nam

Tel: +842543551777

Fax: (+84)254/3551799

Check-in from 15h00

Check out up to 11h00

  • HCMC MIEN DONG BUS STATION :  LONG THANH GATE

  • By plane

    TAN SON NHAT At 100km / 62 miles - Shuttle paying

GPS :10.34872, 107.094469

Our accommodation(s)

SUPERIOR ROOM, 1 KING SIZE BED, CITY VIEW

Accessible room
  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: Garden View, City View, Mountain view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

SUPERIOR ROOM, 2 SINGLE SIZE BEDS, CITY VIEW

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: Mountain view, Garden View, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Mini Bar

Deluxe Room, 1 King Size Bed, City ViewNon contractual photo

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Bathrobe
  • Automatic wake up call

Deluxe Room, 2 Single Beds, City ViewNon contractual photo

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Bathrobe
  • Automatic wake up call

DELUXE ROOM, 1 KING SIZE BED, SEA VIEW

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Automatic wake up call(...)

DELUXE ROOM, 2 SINGLE SIZE BEDS, SEA VIEW

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Automatic wake up call(...)

EXECUTIVE ROOM, LOUNGE ACCESS, 1 KING SIZE BED

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: Ocean/Sea view, Mountain view, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

EXECUTIVE ROOM, LOUNGE ACCESS, 2 SINGLE SIZE BEDS

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Views: Ocean/Sea view, Mountain view, City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Room, 1 King Size Bed, City ViewNon contractual photo

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Bathrobe
  • Automatic wake up call

Deluxe Room, 2 Single Beds, City ViewNon contractual photo

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Bathrobe
  • Automatic wake up call
Rooms

Our restaurants and bars

RIVIERA

Type of cuisine: International

Riviera is the all-day hub for a lavish buffet breakfast, fast-paced business lunch, or relaxed evening dinner. Saturday Night's Seafood Extravaganza Dinner Buffet is available weekly.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CORNICHE ULTRA LOUNGE

Non contractual photo

The lounge is a vibrant after-work space on the 1st floor - a place for encounters over savoury tapas, signature cocktails, champagnes and international wines, courtesy of Vinoteca by Pullman.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE

Non contractual photo

The Lobby Bar is a lively, stylish hub where work and pleasure mingle. To connect over coffee or cocktails. To energise with wellness juices or afternoon tea. To enjoy artisan sandwiches and local beers

POOL BAR

Non contractual photo

Located next to the outdoor swimming pool, the Pool Bar serves refreshing drinks and a variety of local and international dishes

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 1,037

  • Maximum capacity: 1860 people

  • Maximum banquet capacity: 850 people

Find out more

Our guest reviews for
Pullman Vung Tau

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

2,188 reviews

tripadvisor

TripAdvisor Rating 4.0/5

438 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Wasted NY's eve

TripAdvisor rating 4.0/5

Sergey M 18/01/2021 TripAdvisor review

stayed in the hotel for New Year's eve. Restaurant and room service closed at 10-30 pm. I tried to order cocktail from the bar at 11pm was closed also. Empty minibar and snack bar in the room. First time in my live since childhood I was waiting NY's countdown with soda. All staff leave the hotel 1 hour before midnight. Just no sense to explain, wasted new year eve... Staff in the restaurant unfriendly and unqualified, no smile, no any welcome, especially guys with poker faces from hotpot area look like they make last omelet in your live. Western menu is very far from original receipts. Definitely not recommended western menu in the restaurant just you'll waste your money for salad leaves with mayo. Dear manager, please search in the google how Cesar salad looks like and what your 'chef' cook, absolutely disaster! Serve expired salami for breakfast is not a good idea also. I checked inn only for one night, when I asked reception about late checkout they say that hotel fully booked, but there was many rooms available for booking with the same rate. Finally, as an Accor member I didn't get any benefits, as usual by the way. I guess coz they totally do not know any info about loyalty program, Accor management in Vietnam is absolutely ZERO!

Customer review rating 4.3/5

Minh Friends - 03/01/2021 Confirmed reviews ALL

Good stay

Good Stay

Customer review rating 4.3/5

Dat L. Couples - 24/12/2020 Confirmed reviews ALL

Excellent room and services. Location is also very good and convinient. Breakfast is so-so. Need to improve :)

sweet-wrapper only

Customer review rating 4.3/5

Anton Business - 14/12/2020 Confirmed reviews ALL

I was disappointed the second time by Pullman Vung Tau. Reception asked me to pay for my stay right at the check in (no hotel in the world do it, especially 5 star!!!). I must pay at check out, no way. Also reception emphatically asked me to use deposit. But it is my decision to use it or not. 3 times I asked for the right invoice!!! 3 times!!! And no, I didn't receive it. Restaurant is working till 9-30, bar and room service not later then 11pm. Are you sure that it is 5star hotel or not? Restaurant, floor and bar staff doing well, thank you.

helpful staff

Customer review rating 4.3/5

Od Business - 03/12/2020 Confirmed reviews ALL

really enjoyed my stay and will stay with you anytime I am in Vung Tau.

Good stay

Customer review rating 4.3/5

Trinh N. Couples - 28/11/2020 Confirmed reviews ALL

Well, we had 2 days and 1 night in hotel. The staffs were nice, friendly and professionally. The room is designed modern with a clean bathroom. The breakfast had a great variety of food. Unfortunately, the beach is far away but the hotel has a car that picked up us. In my conclusion, we had an enjoyable and satisfying time there :)

Good Stay

Customer review rating 4.3/5

R. T. Business - 28/11/2020 Confirmed reviews ALL

Friendly Staff overall experience

Not good

Customer review rating 4.3/5

Thanh N. Families - 24/11/2020 Confirmed reviews ALL

I have registered Accor member for 2 years however this is the first time I would like to arrange 01 free night for my family. However when I check with the hotel, they said that the program is not suitable for weekends. For other days, if I want to use Stay Plus benefit I have to register with them at least 1 or 2 weeks in advance. Of course this time I had to pay my own for the night and could not use my Stay Plus benefit though I was really not satisfied. My question is if the hotel have no room for Stay Plus benefit as they said that I did not book room in advance, how they still have room if I pay money? It was really not good.

Pullman Vung Tau need to do more training for staff

Customer review rating 4.3/5

Anonymous Business - 22/11/2020 Confirmed reviews ALL

Staff not professional and competent for a five-stars hotel, my ranking is one-star hotel,

Customer review rating 4.3/5

K. Business - 15/11/2020 Confirmed reviews ALL

After a long long time I see the hotel is brimming with guests. This has taken a toll on the services e.g. bathroom not fully stocked, no water drinking water bottle, I asked to prepare and print my bill in advance but nothing was done when I went to check out, there is always internet issues in many rooms which they don't check before guest checks in, water pressure/flow at the shower is not great. However they do fix it once you let them know which is ok but doesn't show proactiveness on part of hotel. These are not major issues but irritating specially when you are a paying guest. I couldn't order food after 10 pm which is very inconvenient. They should have options to order some food. On the positives, they have Indian food at the breakfast bar, management is always willing to assist & courteous. Indian restaurant at the ground floor is not bad although a bit pricy in my view. Restaurant staff are very helpful and arranged some food for me even after 10 pm when I arrived which I could only eat in my room.

well greeting , well food , well location

Customer review rating 4.3/5

Hong C. Families - 13/11/2020 Confirmed reviews ALL

had a good trip with my famaily but there is less space of child for play : toys or children's entertainment area. so my child was unhappy

Well located, nice view!

Customer review rating 4.3/5

P. T. L. T. Business - 10/11/2020 Confirmed reviews ALL

I like the simple style of Pullman.

A few disappointing experiences

Customer review rating 4.3/5

K Business - 08/11/2020 Confirmed reviews ALL

Upon check-in, I was told that I was able to access to executive lounge on 11th floor. When I tried to access to 11th floor, the key doesn't accept to access to 11th floor (my floor was 9th). I needed to go down to front desk to check instruction in check in was correct or not. I was given access to 11th floor in the end but card key should be aligned with what I was informed. At the breakfast, I was told that take out cafe latte is not allowed. If I spend a few million VND/night and am not allowed to take out a cup of cafe latte, I would choose other hotel that offer customer better service. Furthermore, my company usually pays our bill by our company system, and employees don't need to pay anything except mini bar. When checked in, my credit card was secured 8million VND and service personnel told me that I should pay instead of company pays. If they know usual protocol, they should contact our company person in charge to verify it and let me know the best they can do. Again, if they just told me "you should pay" instead of "let us sort this out", I would choose different hotel. Facility was good and upgraded to a room which has bathtab was greatly appreciated, however, I rated as above based on what I spend on this stay.

Not a true 5-stars hotel, poor customer service, never stay again

TripAdvisor rating 4.0/5

TaiP8718 04/11/2020 TripAdvisor review

We arrive around 1pm and check in was smooth. The room is okay, but quite surprise that no bathtub. Breakfast is lower than our expectation, not good as other 5-stars brands which we have chance to stay. And on the second day we got lock out for about 30 mins because the door lock was out of battery, when I went to the reception area to ask when they can get us in, there are receptionists and a technician there and they just told me to wait because they just have gone somewhere and now they were looking to the system, later on one of the receptionist told me the door opened and we could come in. Just that, no apology at all. Poor customer service. We never stay here again

Dear TaiP8718, Thank you for your feedback and taking the time in providing us with feedback which we can improve in the future. We take every feedback seriously and share with our team in order for to serve better in the near future. We are extremely disappointed that your experience did not meet your expectations. Please feel free to write to me directly and I will be more than happy to assist you on your future bookings, my email is david.brito@accor.com We wish to see you again in Pullman Vung Tau and to provide you an exceptional service on your next visit. Kind regards, David de Brito Hotel Operations Manager

Good stay but something is not perfect

Customer review rating 4.3/5

Tuan Couples - 04/10/2020 Confirmed reviews ALL

Hi, I have a good trip in your hotel but I have some problems: - Firstly, my room is booking to the view city but the glass of room is very dirty and I can't see anythings. - Secondly, breakfast is not good because it is less food and the your staff is very slow. Thanks for all!

Good location

Customer review rating 4.3/5

Minh L. Business - 08/09/2020 Confirmed reviews ALL

I have stayed in the hotel for many times and been quite satisfied.

Good stay

Customer review rating 4.3/5

Dinh Business - 07/09/2020 Confirmed reviews ALL

Nice hotel, cozy, with good service. If the water tube with the washing sink could be improve would be perfect.

Good Stay

Customer review rating 4.3/5

Ron Business - 29/08/2020 Confirmed reviews ALL

So Far All The Stuff Are Very Friendly

Customer review rating 4.3/5

T. Q. V. Business - 25/07/2020 Confirmed reviews ALL

Satisfied

5-6/10 grades

Customer review rating 4.3/5

Room 6. Business - 17/07/2020 Confirmed reviews ALL

Breakfast was not impressive. Air conditioner did not work well. Completion of hotel stay e-voucher was so slow and I had to remind several times while the issuance of the e-voucher was so easy and did not take time.

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