Pullman Vung Tau 5 stars

Customer review rating (ALL Rating) 4.6/5 284 reviews

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15 Thi Sach Street, Vung Tau Ward, 78000 Ho Chi Minh City, Vietnam

Description

Hotel extras

  • The international 5-star hotel and convention centre in Vung Tau City

  • Complimentary maximum 02 children under 06 years old sharing bed with parents.

  • More than 2,000 m² meeting rooms and convention centre

  • Only hotel in Vung Tau that has Executive Lounge

Our accommodation(s)

Hotel location

Pullman Vung Tau

15 Thi Sach Street, Vung Tau Ward
78000 Ho Chi Minh City
Vietnam

GPS:10.34872, 107.094469

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  284 reviews

TripAdvisor Rating  4.6/5  1,191 reviews

Certificate of excellence 2025

Hidden Gem with real Bang for Buck

TripAdvisor rating 5.0/5

Anthonie v TripAdvisor review

Returned here for a 6 day relax after a pleasant, good value stay in 2024 and the hotel (room, facilities, services, and staff) once again did not disappoint. The swimming pool had been re-tiled, the executive lounge open hours had been extended (finger food buffet and cocktails still served for 2 hours but lounge remains open for a few hours thereafter for non-alcoholic refreshments and the view out to the beach. Small fitness centre isn’t state of the art but has well maintained equipment if somewhat under spec, for the high ceilinged room, aircon so make sure it is set to lowest temp a few hours before use and even then the provided hand towels and water cooler definitely come in handy for visitors from temperate climates. The nearby beach promenade has now been completely upgraded by the local authorities and is no longer the stretch of rubble is was for the last few years as the old buildings were being demolished so the hotel is within very easy walking distance of a good beach with easy access. A massive Light and Water structure/sculpture/fountain sits at the beach promenade intersection approx 400m down from the hotel drawing crowds of locals in the evenings when a light & water show takes place (partially visible from hotel sea view rooms and exec lounge). A reasonably priced Day Package is available at the hotel for transfer, a refreshment and hire of beach chair and umbrella. As the hotel’s own Spa is currently not operational we enjoyed reasonably priced massages at a clean, professional establishment nearby (250m down street towards beach). Evening dining amongst the locals, including fresh seafood, is on the other side of the street traditional Vietnam open “foodhall” style. Lotte Mart for all your needs (and Western style fast food court) is within a stone’s throw distance. Back to the hotel - as mentioned, all staff we met worked hard to make our stay a very pleasant one but a special Thank You goes to Housekeeping - our room was always meticulously cleaned daily (sometimes twice) and the public areas of the hotel were also well looked after. We hope to return. Note: We are Accor Live Limitless members (free) with Accor+ Explorer membership paid for add on and therefore have access to Red Hot Room rates as well as complimentary room upgrade (where available), breakfasts and Executive Lounge access due to the frequency of our stays at Accor brand properties. These memberships are available to anyone. We do not have any financial interests in the ACCOR Group or any of its member hotels.

Phuc's Great service

TripAdvisor rating 5.0/5

Paradise48437521700 TripAdvisor review

Phuc at lobby bar is very cute, he services us very carefully despite of not his responsibility. He's very nice. Good job Phuc

Dear Paradise48437521700, Thank you very much for taking the time to share your kind words following your recent visit to Pullman Vung Tau. We are truly delighted to know that you had a pleasant experience at our Lobby Bar and that Phuc made such a positive impression with his attentive, caring, and friendly service. It is always a pleasure to hear that our team members go above and beyond to assist our guests, even beyond their usual responsibilities. Your compliments will be personally shared with Phuc and the Bar team as wonderful encouragement. We sincerely appreciate your recognition and look forward to welcoming you back soon for another enjoyable and relaxing experience at Pullman Vung Tau. Warm regards, Pieter De Weerd General Manager Pullman Vung Tau

Nothing

TripAdvisor rating 5.0/5

Roam40415575526 TripAdvisor review

Good service by Quyen and Quang Linh, comfortable stay friendly staff Satisfied good food good atmosphere got nothing more to say

Dear Roam40415575526, Thank you very much for taking the time to share your feedback following your recent stay at Pullman Vung Tau. We are delighted to hear that you had a comfortable and enjoyable stay, appreciated the good food, pleasant atmosphere, and especially the friendly and attentive service from Quyen and Quang Linh. Your kind words will be shared with them as wonderful encouragement to continue delivering the warm, professional hospitality that defines Pullman. We truly appreciate your satisfaction and look forward to welcoming you back soon for another relaxing and memorable experience at Pullman Vung Tau. Warm regards, Pieter De Weerd General Manager Pullman Vung Tau

Amazing

TripAdvisor rating 5.0/5

Lam P TripAdvisor review

Excellent service and help from the staffs especially Quyen, Tien, Hoa and Quan - helping us check out, store and weigh our luggages before we head out to the airport! Beautiful hotel, nice view of the ocean and good food! Would highly recommend

Dear 863lamp, Thank you very much for sharing your wonderful review about your recent stay at Pullman Vung Tau. We are thrilled to know that you had an amazing experience and appreciated the beautiful ocean view, delicious food, and attentive service from our team. It is especially delightful to hear your kind recognition of Quyen, Tien, Hoa, and Quan for their excellent assistance during your check-out and luggage arrangements — your compliments will be shared with them as a great source of encouragement. Your recommendation means a lot to us and serves as strong motivation for our entire team to continue delivering exceptional service and memorable Pullman experiences. We truly look forward to welcoming you back in the near future for another enjoyable stay in Vung Tau. Warm regards, Pieter De Weerd General Manager Pullman Vung Tau

Customer review rating 4.0/5

Hoang L. V. Couples - Confirmed reviews ALL

Overall, we do acknowledge that this stay was pretty short and we are not really “target customer” as the rate we book was normal. However, the Duty Manager Team were amazing that they can assist us on arranging our special day during this stay. But there were few things should be considered, when I tried to reach out to Reservation Team, I know my request was last minutes, however, I tried to make it easy by informing the reservation number, she asked me several time to repeat and pronounce it in Vietnamese and then she unable to search the booking and I have to transfer the call back to front desk. Ms Thuy Tran DM was nice and well arranged everything for us. When we arrived at counter, one Front Desk Agent was avoiding Check In us and pass to another person by saying :”I’m busy, check in this guest for me” in Vietnamese and loud enough that we can here. But we are lucky enough that the person checked in for us after that was pretty nice, at least better than the person declining us. All in all, the stay was good enough except two minus that both of them should be slow down and try not to be rush or at least they can “act” not let the guest know that they are avoiding doing the job.

Dear Mr. Hoang L. V., Thank you very much for taking the time to share your detailed and constructive feedback regarding your recent stay at Pullman Vung Tau. We are delighted to know that, overall, you had a pleasant experience and that you appreciated the efforts of our Duty Manager, Ms. Thuy Tran, for her professionalism and thoughtful arrangement on your special occasion. Your kind words will be personally shared with her and the rest of the team as a great source of encouragement. At the same time, we truly appreciate your valuable observations about the reservation and check-in process. While we are pleased that your check-in was eventually handled well, we do recognize that your experience with our reservation agent and one of the front desk team members fell short of our service standards. Please rest assured that this feedback has been shared with both the Front Office and Reservation leadership teams for coaching and retraining — particularly on communication etiquette, professionalism, and guest engagement under pressure. We are grateful that you still rated your overall stay highly and found our rooms, Wi-Fi, and breakfast to your satisfaction. It is feedback like yours that helps us continue refining our service to meet and exceed guest expectations. Thank you once again for choosing Pullman Vung Tau. We sincerely hope to have the opportunity to welcome you and your partner back in the near future, so we may deliver an even smoother and more enjoyable stay. Warm regards, Pieter De Weerd General Manager Pullman Vung Tau

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Other web-users rate our hotel

  • 112 reviews 9/10 Location
  • 230 reviews 8.1/10 Room
  • 233 reviews 8.7/10 Service
  • 118 reviews 8.7/10 Breakfast
  • 77 reviews 6.5/10 Cleanliness
  • 56 reviews 4.1/10 Pool
  • 19 reviews 4.9/10 Wellness Area
  • 8 reviews 2.2/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.