Pullman Vung Tau 5 stars

Customer review rating (ALL Rating) 4.6/5 282 reviews

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Description

Hotel extras

  • The international 5-star hotel and convention centre in Vung Tau City

  • Complimentary maximum 02 children under 06 years old sharing bed with parents.

  • More than 2,000 m² meeting rooms and convention centre

  • Only hotel in Vung Tau that has Executive Lounge

Our accommodation(s)

Hotel location

Pullman Vung Tau

15 Thi Sach Street, Vung Tau Ward
78000 Ho Chi Minh City
Vietnam

GPS:10.34872, 107.094469

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  282 reviews

TripAdvisor Rating  4.6/5  1,217 reviews

Certificate of excellence 2025

Nice experience with Pullman Vung Tau

TripAdvisor rating 5.0/5

Jet32988989316 TripAdvisor review

It was a wonderful stay at the hotel, the hospitality was amazing from the bellmen: Hoa, Duong, Lam, Vu till the receptionist: Hue, Quyen, Quang Linh. The food was fresh and delicious too.

Customer review rating 4.5/5

Omar D. A. Business - Confirmed reviews ALL

I would like a suite in January when I return for 60 more days at the cost of a king room lol Very nice experience overall and thank you and see you on Jan 3

Customer review rating 5.0/5

Jia S. L. Couples - Confirmed reviews ALL

Kind, answers any of our concerns promptly, makes friendly conversation, confirms whether request has been granted, available anytime

Unfriendly and unprofessional reception

TripAdvisor rating 1.0/5

Niklas H TripAdvisor review

Unfriendly and unprofessional reception. Dirty room, really cant recommend. We think this is a bad choice for anyone that doesnt want to be scammed,

Disappointing Experience for a Premium Brand

TripAdvisor rating 1.0/5

Inspire29063314224 TripAdvisor review

This was, without question, one of the worst service experiences we have encountered at a so-called 5-star hotel. From meeting operations to gala dinner execution and group check-in, Pullman Vung Tau demonstrated poor service culture, untrained staff, and a complete lack of hospitality professionalism. Staff were unwelcoming, slow, uncooperative, and in some cases outright discourteous to guests. Basic operational standards such as: On-site event support Guest guidance Timely banquet service Proper portion control Dedicated group check-in were consistently ignored. What is most concerning is that this occurred during non-peak occupancy, where service quality should have been at its best. Accor frequently promotes itself as one of the best hospitality management groups globally. If this is an example of Pullman’s “premium” service standard, it seriously contradicts that claim. Ironically, Ibis hotels under Accor’s economy segment deliver far warmer and more genuine service. This raises a legitimate question: Is premium branding an excuse for poor attitude? A professional hospitality-trained staff member should instinctively apologize and recover service failures immediately. Unfortunately, no apology was offered until our team had to initiate a lengthy discussion post-event — making it feel insincere and procedural. We do not recommend Pullman Vung Tau for corporate events or group stays. Our company will never return nor cooperate again.

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Other web-users rate our hotel

  • 112 reviews 8.8/10 Location
  • 237 reviews 7.6/10 Room
  • 237 reviews 8.1/10 Service
  • 120 reviews 8.6/10 Breakfast
  • 96 reviews 8.3/10 Vibe
  • 79 reviews 5.8/10 Cleanliness
  • 58 reviews 4/10 Pool
  • 21 reviews 4.3/10 Wellness Area

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