ibis budget Madrid Aeropuerto 1 star

Customer review rating (ALL Rating) 4.0/5 2,420 reviews

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Description

Hotel extras

  • Airport pickup and drop-off service for a fee per predetermined schedule.

  • 24-hour reception - Free WiFi

  • Snack and beverage vending machine

  • Paid enclosed parking subject to availability

  • Pets welcome at an additional cost

Our accommodation(s)

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Room 1

Hotel location

ibis budget Madrid Aeropuerto

Calle Provisional, Iveco Pegaso Tres 27
28022 MADRID
Spain

GPS:40.44717, -3.550657

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

SNACK BAR

Discover our snack bar and menu. The dining area is open 6:00 p.m. to 12:00 a.m. It's ideal for unwinding after a long day. Our menu offers sandwiches, pasta, pizza, salads, and desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,420 reviews

Customer review rating 3.0/5

Karla H. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Norma R. Solo - Confirmed reviews ALL

Customer review rating 4.5/5

Joni W. L. L. Solo - Confirmed reviews ALL

Dear Joni, Thank you very much for sharing such a detailed and heartwarming review. We are truly delighted to know that your dog was warmly welcomed and that you enjoyed your time with us. We are also pleased that you appreciated the rosemary and lavender surroundings on our terrace, especially during breakfast and your evening arrival. It is wonderful to hear that these details helped make your stay more enjoyable. Regarding your comment about being able to enjoy takeout food with tableware provided by the hotel, we are glad this added comfort and convenience to your experience. We sincerely thank you for your kind words and are very happy to have contributed positively to your stay. We hope to have the pleasure of welcoming you again in the future. Yours sincerely, Ibis budget Madrid Aeropuerto

Customer review rating 0.5/5

Faris D. Solo - Confirmed reviews ALL

Estimado Faris, Muchas gracias por compartir su opinión. Lamentamos sinceramente que su estancia no haya cumplido con sus expectativas. En relación con el precio, tal como se le comentó previamente y en el momento del check-in, la tarifa de la segunda noche era errónea debido a un error informático. Se le ofrecieron varias alternativas, entre las que figuraban la cancelación sin coste de la reserva o abonar la cantidad restante hasta el precio real de la tarifa. Respecto al tamaño de la habitación, se trata de un formato compacto y funcional, diseñado para ofrecer una estancia práctica, cuya información está disponible previamente en nuestros canales de reserva. En cuanto al corte de electricidad durante una noche de su estancia, lamentamos profundamente las molestias ocasionadas. Se trató de una incidencia puntual ajena a la operativa habitual del hotel, y trabajamos para garantizar que no vuelva a ocurrir. Esperamos recibirle nuevamente para mejorar su experiencia previa. Atentamente, Ibis budget Madrid Aeropuerto

Customer review rating 1.5/5

Hari B. K. C. Business - Confirmed reviews ALL

Dear Hari, We sincerely regret that your experience did not meet your expectations and we thank you for sharing your feedback. Regarding the location, we would like to remind you that we are an airport hotel, mainly designed for transit stays, with access to public transport that connects to different areas of Madrid. Regarding the shuttle service, the information is available at reception, in the elevators, and is also sent by email together with the ticket. The stop is located just a 1-minute walk from the hotel, making it easy to access. Regarding breakfast, we are sorry to hear it was not to your satisfaction. The service is replenished frequently, although during peak occupancy there may be periods of higher demand. We appreciate your comments, as they help us continue improving our services. We hope to welcome you again and have the opportunity to improve your previous experience. Yours sincerely, Ibis budget Madrid Aeropuerto

Other web-users rate our hotel

  • 1,892 reviews 7.2/10 Location
  • 2,219 reviews 4.8/10 Room
  • 1,914 reviews 7.1/10 Service
  • 25 reviews 7/10 WiFi
  • 900 reviews 8.4/10 Cleanliness
  • 782 reviews 6.5/10 Breakfast
  • 744 reviews 5.4/10 Value
  • 461 reviews 8.1/10 Vibe

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