ibis budget Madrid Aeropuerto 1 star

Customer review rating (ALL Rating) 4.0/5 2,327 reviews

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Description

Hotel extras

  • Airport pickup and drop-off service for a fee per predetermined schedule.

  • 24-hour reception - Free WiFi

  • Snack and beverage vending machine

  • Paid enclosed parking subject to availability

  • Pets welcome at an additional cost

Our accommodation(s)

Hotel location

ibis budget Madrid Aeropuerto

Calle Provisional, Iveco Pegaso Tres 27
28022 MADRID
Spain

GPS:40.44717, -3.550657

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

SNACK BAR

Discover our snack bar and menu. The dining area is open 6:00 p.m. to 12:00 a.m. It's ideal for unwinding after a long day. Our menu offers sandwiches, pasta, pizza, salads, and desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,327 reviews

Customer review rating 5.0/5

Jeanroy D. Couples - Confirmed reviews ALL

The customer service is top notch!

Dear D., Thank you very much for sharing your excellent review of your stay with us. We are delighted to know that you enjoyed our location, the service provided by our team, and your overall experience. Your kind words about our staff are a great source of motivation for all of us, as we strive every day to provide friendly and high-quality service. We are also pleased to hear that our breakfast was one of the best you enjoyed during your trip through Spain. Our team puts a great deal of effort into maintaining the quality, freshness, and presentation of our products, so comments like yours are especially rewarding. We sincerely appreciate your trust and hope to have the pleasure of welcoming you again on a future visit to Madrid. Kind regards, Ibis Budget Madrid Aeropuerto

Customer review rating 4.0/5

Chinanu E. Solo - Confirmed reviews ALL

I had a comfortable stay. Friendly and helpful staff members-Assisted me with an adapter to charge my phone. The bathroom had no provision for towels and one can’t reach out to reception without leaving their rooms because of no intercom .

Dear Chinanu, Thank you very much for sharing your experience following your stay with us. We are pleased to know that you enjoyed a calm environment and that our reception team was able to assist you during your stay. We will pass on your kind words both to the receptionist who assisted you at check-in and provided you with the adapter, as well as to the colleague who helped you take some pictures. Feedback like yours is very valuable to our team. Regarding towels, we would like to inform you that they are available in the room and can also be requested at reception at any time, as we have a 24-hour service. In addition, the rooms are equipped with spaces where you can hang them after use. With regard to communication with reception, please note that there is no telephone/intercom in the rooms, as indicated in our establishment information, although our team is available at reception 24 hours a day to assist with any request. Regarding breakfast, we appreciate your comments. We offer a selection of hot and cold products and take note of your suggestion to include more variety, such as scrambled eggs. We would also like to inform you that there is a microwave available in the breakfast room, which you may use to heat any product if its temperature does not meet your preference. We sincerely appreciate your feedback, as it helps us continue improving our services. We look forward to welcoming you again to improve your previous experience. Kind regards, Ibis Budget Madrid Aeropuerto

Customer review rating 2.0/5

Rudolph P. G. Families - Confirmed reviews ALL

The staff at this hotel is out of this world and the breakfast is decent. But I won’t stay here again because the room layout is so bizarre. The shower is right in the room - you walk out of the shower right into the room. I think they should leave the deconstructed theme to a Michelin restaurant not a hotel room. This was just way too weird.

Dear Rudolph, Thank you very much for sharing your experience with us. We are particularly pleased to hear that you appreciated the service provided by our staff and the quality of our breakfast. We regret that you did not like the room’s design. We would like to inform you that our rooms are designed in a modern and functional style, with an open layout that includes a shower integrated into the room space, as shown in the photos available on our website prior to booking. We sincerely appreciate your feedback, as it helps us better understand our guests’ perspectives and continue to improve. We look forward to welcoming you again so we can enhance your previous experience. Sincerely, Ibis Budget Madrid Airport

Customer review rating 3.5/5

Juan C. M. Business - Confirmed reviews ALL

Room was clean. Temperature was not easy to control. Breakfast coffee was terrible.

Dear Juan, Thank you very much for sharing your feedback with us. We’re glad to hear that you found the room clean during your stay. We’re sorry to hear that the temperature control was difficult to adjust. We’d like to inform you that the hotel has an air conditioning or heating system depending on the time of year, in order to adapt to the needs of each season. We have also taken note of your comment regarding the breakfast coffee, as our guests’ feedback is very important to us in our ongoing efforts to improve the quality of our services. We sincerely appreciate your feedback. We look forward to welcoming you again and improving upon your previous experience. Sincerely, Ibis Budget Madrid Airport

Customer review rating 4.5/5

Naiane P. Solo - Confirmed reviews ALL

Good

Other web-users rate our hotel

  • 1,894 reviews 7.2/10 Location
  • 2,231 reviews 4.8/10 Room
  • 1,899 reviews 7.1/10 Service
  • 26 reviews 7.2/10 WiFi
  • 898 reviews 8.3/10 Cleanliness
  • 776 reviews 6.5/10 Breakfast
  • 736 reviews 5.6/10 Value
  • 468 reviews 8.2/10 Vibe

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