ibis budget Madrid Aeropuerto 1 star

Customer review rating (ALL Rating) 4.0/5 2,129 reviews

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Description

Hotel extras

  • Airport pickup and drop-off service for a fee per predetermined schedule.

  • 24-hour reception - Free WiFi

  • Snack and beverage vending machine

  • Paid enclosed parking subject to availability

  • Pets welcome at an additional cost

Our accommodation(s)

Hotel location

ibis budget Madrid Aeropuerto

Calle Provisional, Iveco Pegaso Tres 27
28022 MADRID
Spain

GPS:40.44717, -3.550657

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

SNACK BAR

Discover our snack bar and menu. The dining area is open 6:00 p.m. to 12:00 a.m. It's ideal for unwinding after a long day. Our menu offers sandwiches, pasta, pizza, salads, and desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  2,129 reviews

Customer review rating 4.5/5

Ian M. Solo - Confirmed reviews ALL

Very clean hotel and great service from all staff. Glad to have option of evening meal rather than having to go out to find a restaurant, although the salad tasted a bit "out of the box". The breakfast buffet was fabulous though. Set me up for the day. All staff were so friendly and helpful, and all seemed very good at their jobs and really wanting to make my stay as enjoyable as possible. Room clean and tidy.

Customer review rating 1.0/5

Ruzica P. Couples - Confirmed reviews ALL

Very disappointed with the hotel. I booked it at Booking.com and it showed that there is an airport shuttle available for this hotel which was one of the deciding factors to book hotel for this night. At first I thought it is included in the price but then I found out that there is a fee of 6 Euros per person. Once you want to book the ride, they send you a link, but it's not 24h and it doesn't state anywhere. They only offer few rides per day. I will attach pic with hours. Our flight landed at midnight and their last shuttle was at 23h. Then the day of traveling again no shuttle because they stop at 10:30h and no more rides till 21:30h!!! The most ridiculous hours of operation ever!! On top of it, the hotel was not cheap at all! For 10 euros more you can get Hilton or Melia, with way more amenities and free shuttle!! This was extremely minimally equipped room. We will never ever stay here again. Very disappointed with the hotel. Breakfast included was bare minimum, not worth the money

Dear Ruzica, Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations, especially regarding the airport shuttle, room amenities, and breakfast. We would like to clarify that information about the shuttle service, including its schedule and fee, is provided both on our website and in the confirmation email for the shuttle, as well as at reception and in the elevators, where the shuttle stop is located just a 1-minute walk from the hotel. The service is indeed paid, as indicated on our website, and the limited schedule is due to operational constraints. We understand the inconvenience this may have caused, especially with your flight arriving at midnight. Regarding the room and breakfast, we regret that you found them minimal. Our pricing varies depending on the season and events in the city, which can influence the rate, and we continuously strive to maintain quality and service standards for all guests. We will review your comments internally to see where improvements can be made, and we hope to have the opportunity to provide a better experience in the future. Kind regards, Ibis budget Madrid Aeropuerto

Customer review rating 4.5/5

Martina W. Couples - Confirmed reviews ALL

We had an even-numbered room on the 5th floor - great view of planes coming in, lovely optical features when the sun streamed in, and overall very quiet. Basic room, very clean, all the amenities expected in a one-star hotel along with some extras - my cats each got a collapsible water bowl! Everything was terrific. I only wish there was one more surface on which to place things so I didn't have to keep bending to the floor to look for something in a bag.

Customer review rating 0.5/5

Madison V. H. Solo - Confirmed reviews ALL

Overpriced

Dear Guest, We are sorry that your experience did not meet your expectations and appreciate you sharing your feedback. Regarding the bed, please note that our mattresses have a firm level of support, characteristic of our functional furnishings. We also regret that you found the room rate high; prices may vary depending on the season and events in the city. Regarding the low-speed Wi-Fi, we are sorry for the inconvenience and will continue monitoring and improving connectivity for our guests. We hope to have the pleasure of welcoming you again to provide an improved experience. Best regards, Ibis budget Madrid Aeropuerto

Customer review rating 4.0/5

Christopher S. Couples - Confirmed reviews ALL

Overall, we were comfortable. There were just a few points that could have been better: More space to hang clothes. The shower temperature was not 100% stable -- it would sometimes suddenly get hotter, or suddenly get colder. Also, the light in the shower cubicle would occasionally turn off briefly, or flicker. The light in the toilet had a similar issue. (We were in room 308, in case someone would like to check out the shower and lights.)

Other web-users rate our hotel

  • 1,826 reviews 7.2/10 Location
  • 2,196 reviews 4.8/10 Room
  • 1,839 reviews 7/10 Service
  • 25 reviews 7.7/10 WiFi
  • 887 reviews 8.2/10 Cleanliness
  • 754 reviews 6.2/10 Breakfast
  • 718 reviews 5.4/10 Value
  • 480 reviews 8.2/10 Vibe

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