Mercure Grand Hotel Metz Centre Cathédrale 4 stars

Customer review rating (ALL Rating) 4.5/5 1,236 reviews

Mercure Grand Hotel Metz Centre Cathédrale - Image 1
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Mercure Grand Hotel Metz Centre Cathédrale - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • In the heart of the downtown area, a two-minute walk from Metz Cathedral

  • Secure public car park 200 meters away

  • Near Metz TGV station and the Robert Schuman Convention Centre

  • In the heart of the Christmas markets.

  • Free fiber optic WiFi.

Our accommodation(s)

Hotel location

Mercure Grand Hotel Metz Centre Cathédrale

3 Rue Des Clercs
57000 METZ
France

GPS:49.118174, 6.174469

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA VERRIERE

In a setting that tells the story, you'll discover a selection of local drinks. A lover of wines, spirits and beers, discover Lorraine's know-how in a unique place under a splendid industrial skylight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,236 reviews

Overall, great location

Customer review rating 4.5/5

Janet Couples - Confirmed reviews ALL

A little hard to find…. Located in a pedestrian only area, although with a code you can drop off luggage and passengers and then park in a nearby parking garage. Overall, great location, near to the Cathedral and Museum.

Chère Madame N., Thank you so much for your sweet words regarding your stay in our place. We are delighted to see you had a good time with us here and we love the fact you could discover Metz museums properly. Any favourite places now that you know the city ? It was a real pleasure to have you here. Best regards, Loyse and all the staff team

Centrally located, comfortable

Customer review rating 4.0/5

J Couples - Confirmed reviews ALL

Right in the town Center, practical rooms, breakfast room a bit small, overall excellent value and a comfortable stay in the Center of Metz

Dear Monsieur L., We very much appreciate your comments regarding your stay at Mercure Grand Hotel Metz Centre Cathédrale. It's always a pleasure to receive positive feedback. I will share your comments with our team. I'm sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the size of the rooms, as our hotel is located in a building that is over 300 years old, we had to work with the existing structures. This explains the unique sizes of our rooms. However, isn't that what adds charm to our establishment ? We look forward to welcoming you for your next visit to Metz. Why not take advantage of the beautiful colors of Metz during the spring ? Léa and the frontdesk team

Well located and kind staff

Customer review rating 5.0/5

June W. Families - Confirmed reviews ALL

Wonderful experience for a family. We stayed 2 nights and it was a great location for the Christmas market and local shopping!

Chère Madame W., We very much appreciate your comment regarding your stay at our place Mercure Grand Hôtel Metz Centre Cathédrale. It is always a pleasure to receive positive feedback. Yours will definitely serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Loyse and all the staff team

Great location and helpful staff

Customer review rating 5.0/5

Jodi Families - Confirmed reviews ALL

I had such a nice weekend here with my kids! The hotel was clean and the staff was extra helpful and friendly. The breakfast was delicious.

Chère Madame A., We very much appreciate your comment regarding your stay at our place Mercure Grand Hôtel Metz Centre Cathédrale. It is always a pleasure to receive positive feedback. Yours will definitely serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Loyse and all the staff team

Bad hotel in a good location

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

While the location couldn't be better, the hotel was really awful. The small room was extremely hot with no way to adjust the temperature. The room felt unclean and depressing. Would not recommend staying there.

Dear Victoria Baers, I think your comment about our hotel and recent stay is really rude. That is correct, our hotel is the best one in terms of location and also in service, help to the people and smile all day long. Rooms are as written on every website, size are from 12m² to 20m². If you don't manage to turn the heater off by turning the dial please let us know about that to solve your problem, if you would have let us know about that it would have taken 1min to make you feel better. If you could explain why the room felt unclean it would help us to improve. Best regards. Thibaud.

Other web-users rate our hotel

  • 917 reviews 9.2/10 Location
  • 1,080 reviews 7.4/10 Room
  • 978 reviews 9.2/10 Service
  • 10 reviews 8.8/10 WiFi
  • 691 reviews 6.3/10 Comfort
  • 571 reviews 8.2/10 Breakfast
  • 244 reviews 8.9/10 Cleanliness

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