Mercure Grand Hotel Metz Centre Cathédrale 4 stars

Customer review rating (ALL Rating) 4.6/5 1,173 reviews

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Mercure Grand Hotel Metz Centre Cathédrale - Image 1
Mercure Grand Hotel Metz Centre Cathédrale - Image 2
Mercure Grand Hotel Metz Centre Cathédrale - Image 3
Mercure Grand Hotel Metz Centre Cathédrale - Image 4
3 Rue Des Clercs, 57000 METZ, France

Description

Hotel extras

  • In the heart of the downtown area, a two-minute walk from Metz Cathedral

  • Secure public car park 200 meters away

  • In the heart of the Christmas markets.

  • Free fiber optic WiFi.

Our accommodation(s)

Hotel location

Mercure Grand Hotel Metz Centre Cathédrale

3 Rue Des Clercs
57000 METZ
France

GPS:49.118174, 6.174469

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

LA VERRIERE

In a setting that tells the story, you'll discover a selection of local drinks. A lover of wines, spirits and beers, discover Lorraine's know-how in a unique place under a splendid industrial skylight.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,173 reviews

Customer review rating 5.0/5

William D. Couples - Confirmed reviews ALL

We had a 5 night stay from 1st December for the main purpose of attending the Christmas markets. We have used Accor Hotels for some 25+ years and can honestly say that we have never before come across such cheery and helpful staff. The hotel manager in particular went out of his way to accommodate some of my wife's requests and a young lady at breakfast spotted my wife having some difficulty cutting some bread at breakfast and stepped in to offer assistance. The pre visit emails were answered very promptly with useful information supplied. The manager made some suggestions about things to do and one in particular was really special. If you visit Metz you simply must go and do the Sentier des Lanternes a simply superb illuminated trail through the trees a must in particular for children. A free of charge trail provided by the local authority. The hotel is ideally situated near the cathedral and a short taxi ride from the station.

Dear Mr D., Thank you very much for your wonderful feedback. We are truly delighted that your stay during the Christmas markets was such a success and that the attentiveness and kindness of our team made a difference for you and your wife. Your comments mean a great deal to us, and we are very happy to know that our recommendations and assistance enhanced your experience in Metz. We would be delighted to welcome you again in the future. Kind regards, Victor and the whole team

Customer review rating 5.0/5

Phuong T. M. Q. Couples - Confirmed reviews ALL

love those old historical hotels. And the Mercure Metz Cathedrale is perfectly located, has nowadays features and yet, still wear the signs of the old building

Sir, Thank you for your wonderful feedback. We’re delighted that you enjoyed the charm of the historic building and its modern comfort, as well as the central location. It would be a pleasure to welcome you back for another great stay. Thomas and the whole team

Customer review rating 4.0/5

Robert M. Couples - Confirmed reviews ALL

You can’t beat the location, nicely situated in the center of the city, making everything walkable. The rooms are impeccably decorated but probably a bit too small for a longer stay. Would be better with a door for the shower and sink area.

Dear Mr. M., Thank you sincerely for sharing your experience with us. We’re delighted that our central location and the attention of our team contributed positively to your stay. We appreciate your remarks regarding the room layout and size — your feedback is valuable and helps us improve the guest experience. We hope to have the pleasure of welcoming you again. Victor and the entire team

Customer review rating 5.0/5

Laurence H. Couples - Confirmed reviews ALL

Really good stay from welcome to departure

Dear Madame, Thank you very much for your excellent rating and wonderful feedback. We are delighted to hear that you had a great stay from the moment you arrived until your departure, and that our location contributed positively to your experience. We hope to have the pleasure of welcoming you back on your next visit to Metz. Kind regards, Thomas and the reception

Customer review rating 4.0/5

Trevor R. Couples - Confirmed reviews ALL

Good location, reasonable room although not keen on shower within the room and toilet in separate ‘cupboard’ slept well and was quiet

Dear Mr. R., Thank you for your review. We are pleased that you appreciated our good location and enjoyed a quiet and restful night. We note your feedback regarding the bathroom layout and will keep it in mind for future improvements. We would be happy to welcome you again on your next visit to Metz. Kind regards, Cintia and the reception.

Other web-users rate our hotel

  • 854 reviews 9.2/10 Location
  • 925 reviews 7.3/10 Room
  • 954 reviews 9.4/10 Service
  • 9 reviews 6.7/10 WiFi
  • 503 reviews 8.5/10 Breakfast
  • 249 reviews 8.7/10 Cleanliness
  • 244 reviews 8.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.