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Novotel Metz Centre Hotel 4 stars

Customer review rating 4.1/5 4,024 reviews
Novotel Metz Centre
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+ 19 Services
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Room 1

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Hotel extras

  • Near the Pompidou Center and Congress Center Robert Schumann

  • Comfortable rooms, from Standard Rooms to Suites

  • Fitness center

  • Lounge bar and Gourmet Bar restaurant. Brunch served every Sunday.

  • 9 rooms for your meetings and seminars

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / IroningPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Metz Centre

Place des paraiges
Centre Saint Jacques
57000
metz
france

Tel: +33387373839

Fax: (+33)3/87361000

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    AEROPORT METZ NANCY At 20km / 12.43 miles

  • By plane

    LUXEMBOURG FINDEL At 60km / 37.5 miles

  • By helicopter

    LUXEMBOURG At 60km / 37.5 miles

  • By helicopter

    METZ NANCY LORRAINE At 25km / 15.63 miles

  • By car

    METZ CENTRE At 2km / 1.25 miles

  • By train

    LORRAINE TGV At 25km / 15.53 miles

  • By train

    METZ At 1km / 0.63 miles

GPS :49.117872, 6.179327

Our accommodations

With their contemporary and completely modular design, Novotel's spacious rooms are true living spaces and can be adapted to suit all requirements The Novotel Metz Centre offers spacious rooms which can easily accommodate a family of 4. Choose the Executive Room and enjoy the bathrobes, Nespresso coffee machine and free minibar.

Superior Room with queen-size bed and singlesofa bed

  • Max. number of persons: 3
  • Area: From 25m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Superior Room with queen-size bed and double sofa bed

  • Max. number of persons: 4
  • Area: From 29m²
  • Views: Courtyard side, City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Superior Room with twin beds

  • Max. number of persons: 3
  • Area: From 29m²
  • Views: Pool side, Courtyard side, City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Superior Room with 1 queen size bed

  • Max. number of persons: 2
  • Area: From 20m²
  • Views: Pool side, City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products

Executive Room with queen-size bed

  • Max. number of persons: 2
  • Area: From 29m²
  • Views: Pool side, Courtyard side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Mini bar with free soft drinks(...)

Superior Suite with king-size bed and double sofa bed

  • Max. number of persons: 4
  • Area: From 59m²
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Mini bar with free soft drinks(...)

Our restaurants and bars

GOURMET BAR

Type of cuisine: French

The Gourmet Bar by Novotel welcomes you in a trendy setting, in a relaxed lounge atmosphere. Rapid service for lunches, a Sunday brunch, a family meal, a baptism, a communion... trust us and contact us!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

An open-plan space in a cozy, friendly environment, perfect for relaxing. For business meetings or drinks with friends, we have thought of everything to ensure you have an enjoyable experience. Take a break, enjoy after-work drinks or any other activity.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 180 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 40 people

Find out more

Our guest reviews for
Novotel Metz Centre

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

4,024 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,179 reviews

Ok hotel

Customer review rating 4.1/5

Sue S. Couples - 14/03/2020 Confirmed reviews ALL

Room clean and spacious. Breakfast very poor. Dont bother. Cold reconstituted eggs , fatty bacon. Compared to other novatel we have travelled to the food was not as good for breakfast. Evening meal was lovely though.

Fantastic Business Hotel in the Middle of Metz

Customer review rating 4.1/5

Stefan Business - 07/03/2020 Confirmed reviews ALL

This is my first choice when I am for business in Metz. Public Parking with direct access to the hotel, refirbished rooms and nice bar/restaurant. Gym, pool what else do you need? 100% recommendation.

Good city centre location

Customer review rating 4.1/5

Ds Families - 06/03/2020 Confirmed reviews ALL

Room was a bit dated. Breakfast quality was ok, quantity could use stock up...

Good option for a one night stay in the center

Customer review rating 4.1/5

Traveler2020 Families - 08/02/2020 Confirmed reviews ALL

The location is excellent. The access to parks g is inconvenient and not safe. The room was spacious for a family of four. The AC and Heater did not work. The rooms/hotel is outdated and needs improvements. We had dinner at the hotel and it was excellent.

Dear Kristina K., We very much appreciate your comments regarding your stay at the Novotel Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal CHAUVEAU General Manager

Best part of the stay was the breakfast

Customer review rating 4.1/5

Nora Families - 31/01/2020 Confirmed reviews ALL

The hotel is quite out dated and the rooms are less than stellar by US standards for the price.

Dear Nora G., We very much appreciate your comments regarding your stay at the Novotel Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal CHAUVEAU General Manager

Old rooms and poor service

Customer review rating 4.1/5

Anonymous Couples - 28/01/2020 Confirmed reviews ALL

Old room Bathroom with strong smell Poor service at breakfast Safety box didn’t work but was not fixed since there is no facility manager in weekends

Dear Anita W., Thank you for taking the time to tell us about your experience at the Novotel Metz Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pascal CHAUVEAU General Manager

Super

Customer review rating 4.1/5

S. Families - 08/01/2020 Confirmed reviews ALL

Super

Dear Husain S., We very much appreciate your comments regarding your stay at the Novotel Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal CHAUVEAU General Manager

Very outdated, good location but not worth 4 stars

TripAdvisor rating 3.5/5

Paradise304203 Family - 07/01/2020 TripAdvisor review

Good familyhotel in good location, but very outdated building, rooms and efficiency. Needs modernization. Elevator 3 smelled of urine, breakfast logistics nightmare. Unhappy staff except for 1 man at reception

Dear Customer, I appreciate the time you took to share the problems you encountered during your stay. Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel. Please be assured, that I will do my utmost to provide an appropriate follow up to your comments. I do hope that, despite these issues, we will be able to welcome you again as a client of Novotel Metz Centre. Sincerely, Pascal CHAUVEAU General Manager

Food excellent but hotel very dirty needs refurb

Customer review rating 4.1/5

Robert B. Couples - 30/12/2019 Confirmed reviews ALL

Car parking spaces not marked reserved for hotel guests only, the hotel was very dirty and needs a refurb especially the bedroom, staff very helpful and food excellent.

Dear Robert B., Thank you for taking the time to tell us about your experience at the Novotel Metz Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pascal CHAUVEAU General Manager

Okay, but needs renovation. Exterior facilities neglected. Service is good.

Customer review rating 4.1/5

Andreas H. Couples - 24/12/2019 Confirmed reviews ALL

Visited Metz and Marché Noël like each year. Hotel is Okay. But needs renovation (rooms, stairways...) Exterior facilities dirty / neglected - unfortunately! Old Town Metz is nice. Hotel-Services was good. BR Andreas H.

Dear Andreas H., Thank you for taking the time to tell us about your experience at the Novotel Metz Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pascal CHAUVEAU General Manager

Great location... awful bed!

Customer review rating 4.1/5

Elizabeth Families - 09/12/2019 Confirmed reviews ALL

Compared to other Novotels that we stayed in on this trip.. this one really needs a facelift. And please.. get a better bed! Location is amazing though.

Dear Elizabeth A., We very much appreciate your comments regarding your stay at the Novotel Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal CHAUVEAU General Manager

Hotel in city center

TripAdvisor rating 3.5/5

Krisztina H Couples - 08/12/2019 TripAdvisor review

Excellent hotel right in the city center and close to all attractions. Hotel parking is spotless and very nice with direct access with the elevator to the hotel. Breakfast is plentiful and very good and the dinner is even better.

Dear Customer, Thank you very much for your positive message. We wish you beautiful Christmas and New Year holidays and we present you our best wishes for 2020. Sincerely Pascal CHAUVEAU General Manager

As always we had the same good and nice "Novotel" experience

Customer review rating 4.1/5

Luc D. S. Families - 27/11/2019 Confirmed reviews ALL

From the moment we entered the hotel, we recognized the wonderful scent* that we experience in each Novotel. This positive experience continued in the hotel room, where we noticed the same "ambience" as we had in previous stays in other Novotel hotels. Quality of diner and breakfast was also excellent. I also appreciate the Welcome drink as a Silver member. It is a pity that the Welcome drink is not the same "category" in all hotels. During our stays in La Grande Motte, my wife had a cocktail as Welcome drink. In Metz, it was not possible; only beer or wine as alcohol. Looking forward for the next stay in a Notovel somewhere in Europe. * is it possible to purchase this scent to use at home?

Dear Luc d., We very much appreciate your comments regarding your stay at the Novotel Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Our products are for sale for professionals only. Sincerely, Pascal CHAUVEAU General Manager

good stay in well located hotel

Customer review rating 4.1/5

Brian Friends - 17/11/2019 Confirmed reviews ALL

Excellent welcome, very helpful staff, comfortable bedroom and good breakfast

Dear brian c., We very much appreciate your comments regarding your stay at the Novotel Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal CHAUVEAU General Manager

Nice hotel

Customer review rating 4.1/5

Anonymous Business - 11/10/2019 Confirmed reviews ALL

Always nice to stay at Novotel Metz Centre.

Dear Ulrika O., We very much appreciate your comments regarding your stay at the Novotel Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal CHAUVEAU General Manager
Customer review rating 4.1/5

Anonymous Business - 08/10/2019 Confirmed reviews ALL

Nice restaurant

Dear Jean Alexis M., We very much appreciate your comments regarding your stay at the Novotel Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pascal CHAUVEAU General Manager

Filthy carpets room and corridors.

Customer review rating 4.1/5

Gladys Couples - 24/09/2019 Confirmed reviews ALL

Except for the restaurant area and reception the overall appearance of the hotel is old and not clean! Very dirty chair and carpet in the room. Way too expensive for for what you get....

Vacation

TripAdvisor rating 3.5/5

katarina073 Family - 23/09/2019 TripAdvisor review

The hotel is placednear by amazing catherdale, bit small rooms but confortable, very nice personal, great petit dejeuner.... We enjoyed a lot breakfast on the terace with a view towards cathedrale, great parking

Customer review rating 4.1/5

Iain Business - 21/09/2019 Confirmed reviews ALL

Friendly well organised hotel

exactly what I need in a hotel when I am travelling

TripAdvisor rating 3.5/5

Diana B Family - 17/09/2019 TripAdvisor review

Ideally situated with parking under the hotel, comfortable beds, practical bedrooms with enough space for 2 people and their open luggage, practical shower room, clean, good breakfast, pleasant service.

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