Novotel Metz Centre

Novotel Metz Centre 4 stars

Customer review rating (ALL Rating) 4.1/5 1,149 reviews

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Hotel extras

  • Certified ALLSAFE by Bureau Veritas

  • Downtown area and Christmas markets

  • Fitness center

  • Lounge bar and Gourmet Bar restaurant.

  • 9 rooms from 20 to 180 m² for meetings and seminars

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Metz Centre

Place des paraiges, Centre Saint Jacques
57000 METZ
France

GPS:49.117872, 6.179327

Telephone +33 3 87 37 38 39

Fax +33 3 87 36 10 00

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

GOURMET BAR

The Gourmet Bar by Novotel welcomes you to a trendy setting with a friendly atmosphere. Rapid service for lunches, a Sunday brunch, a family meal, baptisms or communions... trust us and get in touch!

Our accommodation(s)

With their contemporary and completely modular design, Novotel's spacious rooms are true living spaces and can be adapted to suit all requirements The Novotel Metz Centre offers spacious rooms which can easily accommodate a family of 4. Choose the Executive Room and enjoy the bathrobes, Nespresso coffee machine and free minibar.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  1,149 reviews

TripAdvisor Rating  3.5/5  1,273 reviews

Could do better

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Not the usual standard of Novotel. In need of renovation. Stains on carpets and furniture (even on the ceiling in our room). A drink in the bar (Saturday at 22:10) had to be taken to the room because the bar area was being cleaned with a vacuum cleaner. Friendly staff, but in its present condition this is not a four-star hotel.

excellent welcome but too few external lights

Customer review rating 4.5/5

Dfi Couples - Confirmed reviews ALL

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good stay

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

room was very clean and all services were very good

Dear Robert R., We very much appreciate your comments regarding your stay at the Novotel Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène DALMAGNE Quality Manager

In desperate need a renovation!

TripAdvisor rating 2.0/5

Travelling7 Families - TripAdvisor review

Novotel usually has high standards, so we booked this one in Metz. It’s really not worth more than 3 stars. The location is central, but doesn’t feel safe or inviting at night. The rooms are extremely outdated. They’re grotty/dirty due to age. Safe is missing, tears in the shower, all the soap dispensers were empty. The halls smell like urine, yuck! It’s very noisy, we could hear people until 2am. Breakfast buffet is ok, but they were totally understaffed, so half the items were missing. We won’t come again. The Mercure across town is in the same price range and infinitely better!

Great location, Convenient with a car

Customer review rating 4.5/5

Herman Couples - Confirmed reviews ALL

All was good....

Dear Herman R., We very much appreciate your comments regarding your stay at the Novotel Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hélène DALMAGNE Quality Manager

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Other web-users rate our hotel

  • 727 reviews 8.7/10 Location
  • 913 reviews 5/10 Room
  • 612 reviews 7.6/10 Service
  • 11 reviews 4.7/10 WiFi
  • 418 reviews 3.1/10 Vibe
  • 406 reviews 7.5/10 Breakfast
  • 313 reviews 2.8/10 Amenities
  • 308 reviews 3.5/10 Cleanliness

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