Novotel Metz Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 989 reviews

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Description

Hotel extras

  • Green Key certification

  • In the heart of the Christmas markets

  • Heated outdoor pool from mid-May to mid-September

  • Lounge bar and Gourmet Bar restaurant.

  • 9 rooms from 20 to 180 m² for meetings and seminars

Our accommodation(s)

Hotel location

Novotel Metz Centre

Place des paraiges, Centre Saint Jacques
57000 METZ
France

GPS:49.117872, 6.179327

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
Near the property
  • Car park

GOURMET BAR

The Gourmet Bar by Novotel welcomes you to a trendy setting with a friendly atmosphere. Rapid service for lunches, a Sunday brunch, a family meal, baptisms or communions... trust us and get in touch!

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  989 reviews

Customer review rating 2.5/5

John J. Couples - Confirmed reviews ALL

Hotel is in a difficult location when you first arrive by car , bollards and no parking outside hotel. Hotel is in a pretty rundown section of Metz and is part of what looks like a 1970’s, well past it, shopping centre. Inside the hotel, bar and bedroom we’re fine.

Dear Mr. J., Thank you for taking the time to leave us a review. We are delighted to hear that the bar and your room met your expectations. We apologize for the inconvenience caused by your arrival by car and the impression left by the surrounding area. We will consider how to better inform our guests about parking options upon arrival. Indeed, there is a public underground parking garage directly beneath the hotel, with direct access to the front desk via elevator from the yellow level. We hope to welcome you back under better circumstances. The Novotel Metz Centre Team

Customer review rating 4.5/5

Eugene C. Couples - Confirmed reviews ALL

Ok

Bonjour, Merci pour votre note et votre confiance. Nous serons heureux de vous accueillir à nouveau ! L'équipe du Novotel Metz Centre

Customer review rating 3.0/5

Armand K. Couples - Confirmed reviews ALL

Well located, nice front-desk staff, but the rooms need an overhaul: unpleasant chemical smell, too dry atmosphere, hot and can't turn on the AC, the wall-painting under the window is totally deteriorated, the walk-in shower floor has stains on it.

Dear Mr. K., Thank you for your kind words about our team and location. However, we sincerely apologize for the comfort issues you experienced — the smell, temperature, and condition of your room are simply not the standard we hold ourselves to. Good news: a full renovation is planned from January 2027. We hope to welcome you back in a much-improved setting. The Novotel Metz Centre Team

Customer review rating 5.0/5

Darren G. Families - Confirmed reviews ALL

Relaxing stay after a long drive in the centre of town near all the restaurants

Dear Guest, Thank you for your kind feedback. We are delighted that you enjoyed our central location and had a relaxing stay after your drive. We look forward to welcoming you again soon. Kind regards, The team at Novotel Metz Centre

Customer review rating 5.0/5

Christian N. Business - Confirmed reviews ALL

super hotel

Monsieur N., Merci pour votre retour ! Nous sommes ravis que vous ayez passé un agréable séjour parmi nous. Au plaisir de vous accueillir de nouveau. Cordialement, L’équipe du Novotel Metz Centre

Other web-users rate our hotel

  • 757 reviews 8.8/10 Location
  • 779 reviews 5.9/10 Room
  • 544 reviews 8.1/10 Service
  • 5 reviews 3.8/10 WiFi
  • 477 reviews 7.7/10 Breakfast
  • 277 reviews 5.2/10 Vibe
  • 275 reviews 5.9/10 Cleanliness
  • 235 reviews 5.1/10 Amenities

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