Mercure Metz Centre Hotel 4 stars

Name: Mercure Metz Centre Hotel
Address: METZ, 57000, FRANCE
Telephone: (+33)3/87385050
Rating: 4.4

Customer review rating 4.4/5 3,952 reviews

ALLSAFE approved hotel

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+ 22 Services

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Mercure Metz Centre Hotel

Hotel for travellers looking for local and authentic experiences

The entire Mercure Metz Centre team welcomes you. Benefit from our ideal location between Gare SNCF and the city center to visit the Pompidou Centre, the old town and the many shops.

Mr Francois-Xavier PAUCHARD, Hotel Manager

With its contemporary décor inspired by Pierre de Jaumont, Mercure Metz Centre invites you to stay very close to the city center. For tourists and business travellers, our hotel has 4 meeting rooms. To relax, sample local wines in our bar and discover our chef's menu which changes with the seasons, either in our quiet restaurant Emile & Lola or as you enjoy the sun on the terrace which opens in summer.

For exploring Metz, make the most of our proximity to the Centre Pompidou, the Cour d'Or museum and the Arsenal. Looking for shopping and gourmet pleasures? A short walk from the hotel, you can also find numerous restaurants and shops.

Hotel extras

In the city center, 328 yards (300 m) from theSNCF train station
Close to the Robert Schuman Convention Center
Spacious & functional rooms
3 meeting rooms with natural light
Restaurant - Bar - Summer terrace

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private outdoor parking (Paying)
- Private enclosed outdoor parking
- Bus/coach parking area (Nearby)
- Well-lit parking
Accessibility for people with reduced mobility
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- German
- Spanish
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9 AM (Paying) Need access to your room from 9 AM on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5 PM (Paying) Want to keep your room until 5 PM on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Electric car recharging units
Dry cleaning / Ironing
Boutiques/shoppingPaying
- Gift shop/newspaper shop (Paying) (Nearby)
- Hairdressing salon (Paying) (Nearby)

BreakfastPaying
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 12:00-14:30 19:00-22:00
- Opening hours : Week-end 12:00-14:30 19:00-22:00

GolfPaying
- Golf course 18 holes (Paying) (Nearby)
- Golf practice facilities (Paying) (Nearby)
Tennis
- Indoor tennis court (Nearby)
- Outdoor tennis court (Nearby)
Other sports activities
- Athletics stadium (Nearby)
- Badminton (Nearby)
- Basketball facilities (Nearby)
- Billiards/Snooker (Nearby)
- Boules/petanque (Nearby)
- Bowling (Nearby)
- Football (Nearby)
- Horse riding (Nearby)
- Jogging track (Nearby)
- Karting facilities (Nearby)
- Roller-skating (Nearby)
- Skating rink (Nearby)
- Squash court (Nearby)
- Table tennis (Nearby)
- Volley ball facilities (Nearby)

3 meeting room(s)
Copy/print service available

Hotel is currently closed, renovations until end-2020, labelled ALLSAFE. ALLSAFE label, developed with/approved by Bureau Veritas, represents our new standards of cleanliness and prevention, and ensures they are met in our hotels. Benefit from FLEXIBLE RATES: cancellable until day of arrival. COVID19: Restaurant closed, for more info, contact our Customer Care https://all.accor.com/fr/help/contact.shtml.

Hotel location

Mercure Metz Centre Hotel

29 Place Saint Thiebault
57000
metz
france

Tel: +33387385050

Fax: (+33)3/87754818

Contact email :

Check-in from 15h00

Check out up to 12h00

13 : 13 VANTOUX
17 : 17 ST JULIEN
2 : 2 MONTIGNY

By plane
BALE MULHOUSE At 280km / 175 miles
By plane
LUXEMBOURG FINDEL At 59.54km / 37 miles
By plane
METZ NANCY LORRAINE At 25km / 15.63 miles
By plane
PARIS ROISSY CHARLES DE GAULLE At 350km / 218.75 miles
By helicopter
METZ FRESCATY At 10km / 6.25 miles
By train
METZ At 0.5km / 0.31 miles

GPS :49.112824, 6.177082

Our accommodation(s)

Choose from various room categories: the Standard Room or the Privilege Room for a wider range of available services. We also provide suites for optimum comfort.

Classic Room - 1 double bed

Max. number of persons: 2

Wireless internet in your room
Satellite/cable colour TV

Classic room - 1 double bed and 1 convertible sofa for 2 people

Max. number of persons: 4

Classic Room - 2 single beds

Max. number of persons: 2

Wireless internet in your room
Satellite/cable colour TV

Superior Room 1 double bed

Max. number of persons: 2

Wireless internet in your room
Satellite/cable colour TV

Superior Room - 2 single beds

Max. number of persons: 2

Wireless internet in your room
Satellite/cable colour TV

Privilege Room -1 double bed

Max. number of persons: 2

Wireless internet in your room
Satellite/cable colour TV

Rooms

Our restaurants and bars

EMILE & LOLA

Type of cuisine: French

Discover local bistronomic cuisine in a warm setting with a bold design. Our chef creates an à la carte menu, a daily set menu Mon to Fri lunch time using local and seasonal products.

Lunch

12:00 - 14:30

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

19:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

EMILE & LOLA

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 3
Maximum size: 180 m²
Maximum capacity: 150 people
Maximum banquet capacity: 80 people

Find out more

good location. trusted brand

David B. Families - 07/03/2020 Confirmed reviews ALL

easy to find. good secure car park. friendly stall. large well equipt rooms. FABULOUS breakfast, dont miss it. quiet bar .

Geachte DAVID B., Wij stellen uw opmerkingen over uw verblijf in Hôtel Mercure Metz Centre erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Morgane JODEL Mercure Metz Centre

Well located. good stay

Da Business - 25/02/2020 Confirmed reviews ALL

The hotel had parking on site, the staff were friendly, the beds were comfy and clean, fod was ok. No real problems except for the price. This was listed as a premium room but it was very basic. For a similar room you could get it for half the price at most places. nothing wrong with he hotel except the prices are too high for the rooms avaliable.

Well located and good stay

Anonymous Business - 18/02/2020 Confirmed reviews ALL

Easy going

Dear OUTI K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Morgane JODEL Mercure Metz Centre

Marvelous Mercure

lordrob2015 15/02/2020 TripAdvisor review

This hotel is super, comfortable beds great efficient staff and parking on site. On our way skiing it was a good stop over for us .The staff were attentive ,the breakfast was typically extensive for a Mercure. I dread the fact they are going to "funk up "this hotel with a tatty industrial make over a la 'parc des expositions' Mercure Reims DON'T SPOIL IT ACCOR PLEASE !!!

A bit disappointed

Kerrigan Business - 16/01/2020 Confirmed reviews ALL

Comfort of the bed is ok but poor wallpaper and paint on the walls. The opened shower lets the water flows over the shower room. Not easy to fulfill the boiler with the sink. The flash of the fire alarm is surprising during the night. A weird noise was audible every minute which kept me awake.

Experience

Jean P. D. Couples - 09/01/2020 Confirmed reviews ALL

Experience was ok with Merure Metz with one important exception: Every time we go to the Mercure Metz , the system of magnetically opening the door of the room is failing and we have to go back every time to the reception to reactivate the cards.... With kind regards

Good and comfortable

G M. Solo - 09/01/2020 Confirmed reviews ALL

Very helpful hotel receptionist helped me find a local restaurant on New Year's Day evening when most establishments were closed. The room was clean and to a good standard. Breakfast in the morning was a bit disappointing for a vegetarian.

It was difficult because the door key would not work, but Receptionist was very helpful.

Mary P. Couples - 06/01/2020 Confirmed reviews ALL

Telephone cable kept falling out from the phone. Lighting was poor in the bedroom. Door key would not work. Internet access very slow and not worth using. Bed is very comfortable and Receptionist and Dining Room staff very helpful.

Very nice staff. The rooms were a little dated. Beds are extremely comfortable.

Emily Families - 06/01/2020 Confirmed reviews ALL

We enjoyed it. The staff are friendly and helpful. The shower excellent and the bed very comfortable. I would have liked some tea bags (there were only infusion ones). The kettle plug is dangerously positioned on the top in a multi plug. The breakfast was good, but the coffee not warm from the coffee machine.

Anonymous Families - 06/01/2020 Confirmed reviews ALL

good room. expensive wine.

uncomplicated and all as planned

G Business - 26/12/2019 Confirmed reviews ALL

the usual service as expected but the room quality is unstable. profanity stickers were found under the table which apparently were missed by the cleaning personnel.

Great service, nice room, good location

S G. Couples - 25/12/2019 Confirmed reviews ALL

Hotel was easy to find from the autoroute onto Avenue Foch. Lovely warm welcome at reception, nice room and great to have a table and chairs to picnic at. Good central location.

satisfait

Anonymous Business - 16/12/2019 Confirmed reviews ALL

Mike C. Couples - 09/12/2019 Confirmed reviews ALL

efficient stay

Well satisfied

Giovanni R. Families - 01/12/2019 Confirmed reviews ALL

Comfortable rooms, good breakfast selection, courteous front desk personnel, and convenient private parking.

business trip to Metz

Lynn Business - 23/09/2019 Confirmed reviews ALL

An absolute pleasure, as always. The staff were very helpful and welcoming. The food was imaginative and very tasty.

Dear Lynn E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The all team thanks you for your comment, and especially on the fact that you have been welcomed as a family member. Regarding breakfast, the presence of crudity can be considered. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Very disappointed to be held to ransom on parking with no previous warning that it was paid for

Paul W. Friends - 16/09/2019 Confirmed reviews ALL

We like the hotel and the location and it would be one of our regular stops for our Group tours two or three times a year. But the whole stay was tainted by the demand for 11 Euros per parking space that had to be paid before they would give us any room keys. We are a motorcycle touring group and have not been charged any parking fees by any other hotel over the last five years and we were certainly not warned that there was a parking charge for staying at Mercure Metz, this was free last time. We felt the staff were completely inflexible on this, to the point of being rude.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Metz Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Actually since January 2019 the parking is paying. The information is noted on all our email correspondence, and on our quotes. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

One night stay

David P Solo travel - 10/09/2019 TripAdvisor review

Though difficult to reach in the one way system of Metz streets... the hotel was very good, staff very pleasant and a good location, very central. The restaurant was good and the breakfast definitely up to standard!

Dear David Bonjour ! Hello ! We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us. Sincerely, François-Xavier Pauchard General Manager

parfgait

Mi… Couples - 09/09/2019 Confirmed reviews ALL

ras

Friendly hotel

Patricia Couples - 07/09/2019 Confirmed reviews ALL

From arrival to departure, we found this hotel met all our needs: the front desk staff were friendly and helpful; the parking lot on the hotel grounds was spacious, easy to use and safe. Breakfast was very good.

Our most recent 20 reviews

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