Mercure Metz Centre Hotel

Mercure Metz Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.5/5 1,352 reviews

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Hotel extras

  • In the city center, 300m from SNCF station

  • Close to the Robert Schuman Convention Center

  • Homemade dishes and room service options

  • 4 fully renovated meeting rooms and workspace certified "Wojo Spot"

  • Restaurant-Bar Emile & Lola. Renovation of restaurant, bar, meeting rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Metz Centre Hotel

29 Place Saint Thiebault
57000 METZ
France

GPS:49.112824, 6.177082

Telephone +33 3 87 38 50 50

Fax +33 3 87 75 48 18

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

EMILE & LOLA

Discover local bistronomic cuisine in a warm setting with a bold design. Our chef creates an à la carte menu, a daily set menu Mon to Fri lunch time using local and seasonal products.

Our accommodation(s)

Choose from various room categories: the Standard Room or the Privilege Room for a wider range of available services. We also provide suites for optimum comfort.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,352 reviews

TripAdvisor Rating  4.0/5  991 reviews

Good location

Customer review rating 4.0/5

Lance Couples - Confirmed reviews ALL

Great staff support

Dear LANCE H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie

fijn

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

all ok

Dear HAN ERIK V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie

Gut

Customer review rating 4.0/5

L. Couples - Confirmed reviews ALL

Gut

Dear ALEXANDER L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie

Too hot

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Heating system simply too high. Not confortable and not in line with state recommandations.

Dear OLIVIER L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are sorry for the inconvenience related to the air conditioning in the room which does not work. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie

Good staff

Customer review rating 4.0/5

Tony C. Couples - Confirmed reviews ALL

It does what it says on the tin. Comfortable enough and in a good location with a secure car park. We ate in the restaurant and it was surprisingly good - breakfast, too was very good. But, top marks to all staff members. The reception team on arrival and check out were excellent as were all the young waiters and waitresses. Being greeted with a smile from everyone, is what hotel guests really want and on our travels, staying at six different locations, this was often sadly missing. Well done to all staff - oh and not forgetting housekeeping, who similarly greeted us with a smile.

Dear TONY C., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie

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Other web-users rate our hotel

  • 782 reviews 9.2/10 Location
  • 941 reviews 6.1/10 Room
  • 903 reviews 9.1/10 Service
  • 13 reviews 8.6/10 WiFi
  • 570 reviews 8.6/10 Breakfast
  • 343 reviews 5.9/10 Vibe
  • 239 reviews 6.9/10 Cleanliness
  • 66 reviews 9.1/10 Bar

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