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Mercure Metz Centre Hotel 4 stars

Customer review rating 4.4/5 4,297 reviews

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Mercure Metz Centre Hotel
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+ 16 Services

Hotel extras

  • In the city center, 328 yards (300 m) from theSNCF train station

  • Close to the Robert Schuman Convention Center

  • Homemade dishes and room service options

  • 3 meeting rooms in daylight and "Wojo Spot" workspace

  • Restaurant-Bar Emile & Lola. Renovation of restaurant, bar, meeting rooms.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping Paying
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Golf Paying
  • Tennis
  • Other sports activities
Business services
  • 3 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Metz Centre Hotel

29 Place Saint Thiebault
57000 metz
france

Tel: +33387385050

Fax: (+33)3/87754818

Check-in from 15h00

Check out up to 12h00

  • 13 :  13 VANTOUX

  • 17 :  17 ST JULIEN

  • 2 :  2 MONTIGNY

  • By plane

    BALE MULHOUSE At 280km / 175 miles

  • By plane

    LUXEMBOURG FINDEL At 59.54km / 37 miles

  • By plane

    METZ NANCY LORRAINE At 25km / 15.63 miles

  • By plane

    PARIS ROISSY CHARLES DE GAULLE At 350km / 218.75 miles

  • By helicopter

    METZ FRESCATY At 10km / 6.25 miles

  • By train

    METZ At 0.5km / 0.31 miles

GPS :49.112824, 6.177082

Our accommodation(s)

Choose from various room categories: the Standard Room or the Privilege Room for a wider range of available services. We also provide suites for optimum comfort.

Our restaurants and bars

EMILE & LOLA

Type of cuisine: French

Discover local bistronomic cuisine in a warm setting with a bold design. Our chef creates an à la carte menu, a daily set menu Mon to Fri lunch time using local and seasonal products.

EMILE & LOLA

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 180 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 80 people

Find out more

Our guest reviews for
Mercure Metz Centre Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,297 reviews

TripAdvisor Rating 4.0/5

944 reviews

Friendly and helpful staff

Customer review rating 4.5/5

John K. Business - 14/09/2021 Confirmed reviews ALL

During my extended stay the staff were helpful and friendly. The menu had daily specials to vary the choices if staying in and the Hotel is well situated for the center of town with many choices of food and bars. The Hotel car park is small and can get full especially at weekends but there is an underground car park in the square in front of the hotel.

Well located", "Good stay

Customer review rating 5.0/5

Derek T. Business - 13/09/2021 Confirmed reviews ALL

Good quality hotel, excellent staff all round. Made to feel very welcome, when returning to Metz this hotel would be my first and only choice every time.

Good Stay

Customer review rating 4.5/5

Yvonne Couples - 12/09/2021 Confirmed reviews ALL

Everything was fine. Friendly, helpful staff, easy parking, clean rooms and the location is close to attractions. There was only one thing that wasn't good; the bathroom was just a bit too small. There was also one thing that was exceptional; the beef burger in the restaurant was incredibly delicious!

Amazing place & staff

Customer review rating 5.0/5

Stephen C. Business - 10/09/2021 Confirmed reviews ALL

I spent 6 months here for business, the hotel is amazing, the food is amazing and last but not least the staff is OUTSTANDING! Hotel & bar staff! 10/10 can’t wait to go back and visit the staff in December! Felt like home!

Convenient for a stopover

Customer review rating 3.5/5

Km Couples - 29/08/2021 Confirmed reviews ALL

Decent hotel not far from centre with secure parking. Not completely to standards with other Mercure Hotels but that just might be due to Covid

Dear KRISTINA S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have several privilege rooms including the one on the first and second floors which have a different decoration but which are privilege rooms one by their size and the other comfort in it (bathrobes, mini bar, slippers, space sofa) note that the privilege rooms with a more modern decoration are located on the third and fourth floors and when you make your future reservation you can comment on your preferences so that we can do our necessary by assigning you the room you want before your arrival. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie

OK stay

Customer review rating 3.5/5

Geoff Couples - 18/08/2021 Confirmed reviews ALL

wanted a 2-night stopover en route elsewhere. Overall fairly good - pleasant an efficient staff. Breakfast good. Very disappointed to be told that restaurant was closed for lunch and dinner on the Sunday and loo no room service available - seemingly the chefs do not work on Sundays !

Dear GEOFF N., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Onze keukenmedewerkers hebben hun zondagen wel als vaste rustdagen. Maar aan de bar of op de kamer wordt een klein menu aangeboden met enkele gerechten, zoals vleeswaren of kazen, quiches, potten en desserts. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie

Good Stay

Customer review rating 4.5/5

Anonymous Couples - 16/08/2021 Confirmed reviews ALL

Professional service, good location.

Dear ALAIN B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we were very pleased to have you as a guest and we hope to welcome you back to our hotel for a future stay Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie

Well locate, friendly personal, clean

Customer review rating 4.5/5

Anonymous Couples - 12/08/2021 Confirmed reviews ALL

Very friendly personal, good service Hotel is well located Rooms are clean Hotel is undergoing renovation

Dear SERGE L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie

Great location

Customer review rating 4.0/5

Eelco Families - 11/08/2021 Confirmed reviews ALL

Nice hotel that is being renovated in a great location

Dear EELCO V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have put up posters about the hotel renovations in the elevators and in the lobby Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie

Nice hotel, less than great parking

Customer review rating 2.5/5

Patrik A. L. Solo - 08/08/2021 Confirmed reviews ALL

Booked a room at the hotel, large part due to the fact that among it’s amenities it had parking. Once I arrived their parking was closed due to renovation. Nothing about this was stated on the website. I was given direction to a public carpark, that was full. So I had to cruise around Metz city centre at 9 pm on a friday looking for a parking spot. Other than that the stay was ok.

Dear PATRIK L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. concerning the car park, this one is not under construction (we are just doing the facade of the hotel on the car park side), it simply must have been full when you arrived, that's why my colleagues have directed you to the public car park located in front of our hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie
Customer review rating 4.0/5

Jeanpaul Families - 05/08/2021 Confirmed reviews ALL

Matras was goed.

Dear JEAN PAUL H., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie

Well located

Customer review rating 4.0/5

Fredb65 Couples - 04/08/2021 Confirmed reviews ALL

Good in the centre of town . Main problem of contention is the parking . It’s a one way and no way of knowing if you can park there . You happen to go around the « Place » a few times.

Dear FREDERIC B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. we take into account your comments concerning access to the car park in order to pass the information on to our superiors Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, emilie

Central position, good overnighter

Customer review rating 4.0/5

Jane M. Couples - 03/07/2021 Confirmed reviews ALL

We have stayed here before and find this hotel particularly well positioned, staff helpful and generally all good.

Dear JANE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Emilie

Somewhat disappointing

Customer review rating 2.5/5

Engelbertus T. Couples - 28/06/2021 Confirmed reviews ALL

Outdated room with uncomfortable bathroom. Breakfast was good. Well located to visit city center

Dear ENGELBERTUS T., Thank you for taking the time to leave a comment following your stay at the Mercure Metz Center hotel. We take your comments into account, be reassured that the work is silted up in order to bring the rooms and their bathrooms up to date. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Emilie

Marvelous Mercure

TripAdvisor rating 5.0/5

lordrob2015 15/02/2020 TripAdvisor review

This hotel is super, comfortable beds great efficient staff and parking on site. On our way skiing it was a good stop over for us .The staff were attentive ,the breakfast was typically extensive for a Mercure. I dread the fact they are going to "funk up "this hotel with a tatty industrial make over a la 'parc des expositions' Mercure Reims DON'T SPOIL IT ACCOR PLEASE !!!

One night stay

TripAdvisor rating 5.0/5

David P Solo travel - 10/09/2019 TripAdvisor review

Though difficult to reach in the one way system of Metz streets... the hotel was very good, staff very pleasant and a good location, very central. The restaurant was good and the breakfast definitely up to standard!

Dear David Bonjour ! Hello ! We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us. Sincerely, François-Xavier Pauchard General Manager

Very welcoming.

TripAdvisor rating 5.0/5

Grahame B Couples - 16/07/2019 TripAdvisor review

We were met by a very helpful and charming young lady on reception, unfortunately did not get her name. Upgraded to lovely room. Great location of hotel, lovely old city with lots going on will return.

Dear Graham, We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your information, we will start in 2020 an important refurbushiment of the réception, restaurant rooms and hotel facade ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard General manager

December Visit

TripAdvisor rating 4.0/5

Scott D Couples - 14/12/2018 TripAdvisor review

We stayed at this hotel one night during the first week in December as we were visiting Metz for their Christmas market. Hotel staff was extremely welcoming and allowed us to check in a few hours early. We had a rental car and the hotel had free parking we were able to utilize, a big plus. Rooms were clean, bed in our room was large and comfy. Would describe this hotel as above average, but not high end. For what we paid for the one night it was a very good deal and was centrally located so we could walk to all destinations and could easily find restaurant options. For the value and in comparison to prices of other hotels in Metz we would stay here again.

Dear Client, We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard General manager Mercure Metz Centre

A Wonderful Stay

TripAdvisor rating 5.0/5

Doug M Couples - 22/08/2018 TripAdvisor review

The hotel is excellent, our room was so very nice and the bed was very comfortable. TheThe restaur fabulous, the food was first class and the wine selection was great too. Best of all the staff were friendly and very helpful while being very efficient.We wished we had stayed longer.

Dear Doug, We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Very convenient

TripAdvisor rating 4.0/5

alanhV4751AI Couples - 05/07/2018 TripAdvisor review

Nice spot, close to centre and with secure parking - a bonus in France. Everything straightforward. Staff to a person smiles and helpful. Walk to centre is 5 minutes where open air bars and food are more than adequate. Metz is not on many people's travel radar but I like it

Dear Alan, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Metz Centre. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

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