Mercure Metz Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,412 reviews

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Mercure Metz Centre Hotel - Image 1
Mercure Metz Centre Hotel - Image 2
Mercure Metz Centre Hotel - Image 3
Mercure Metz Centre Hotel - Image 4
29 Place Saint Thiebault, 57000 METZ, France

Description

Hotel extras

  • In the city center, 300m from SNCF station

  • Close to the Robert Schuman Convention Center

  • Homemade dishes and room service options

  • 4 fully renovated meeting rooms and workspace certified "Wojo Spot"

  • Restaurant-Bar Emile & Lola. Renovation of restaurant, bar, meeting rooms.

Our accommodation(s)

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Room 1

Hotel location

Mercure Metz Centre Hotel

29 Place Saint Thiebault
57000 METZ
France

GPS:49.112824, 6.177082

Telephone
Fax +33 3 87 75 48 18

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

EMILE & LOLA

Discover local bistronomic cuisine in a warm setting with a bold design. Our chef creates an à la carte menu, a daily set menu Mon to Fri lunch time using local and seasonal products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,412 reviews

TripAdvisor Rating  3.8/5  1,013 reviews

stay was okay

Customer review rating 3.5/5

Chris Business - Confirmed reviews ALL

Dear CHRIS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise

Poor experience

Customer review rating 2.0/5

Chris Families - Confirmed reviews ALL

Dear M.V. Thank you for taking the time to share your impressions regarding your stay at our establishment. We are sincerely sorry to hear that your experience did not live up to your expectations. We take your feedback very seriously and regret that some aspects did not meet your requirements. Our goal is to provide each of our guests with a pleasant and comfortable stay, and it is clear that we did not succeed this time. We will immediately follow up with our team to correct the points you mentioned. We sincerely hope that you will give us another chance to welcome you and offer you the quality experience that you have the right to expect from our hotel. Once again, we thank you for your constructive comments and hope to see you again soon. Sincerely, Emilie

Pleasant in every way

Customer review rating 4.5/5

Adele D. Couples - Confirmed reviews ALL

Dear Mrs ADELE D., Thank you very much for your feedback! We are delighted to learn that you had a pleasant stay with us and that our services met your expectations. Your comments are a real source of motivation for our entire team, who strive every day to make each experience unique and memorable. We would be delighted to welcome you again on your next visit to Metz Do not hesitate to contact us directly for any request or reservation, we will be happy to assist you. See you soon, Emilie

Parking is a bonus

Customer review rating 4.0/5

Barbara Couples - Confirmed reviews ALL

Dear Mrs B., Thank you very much for your feedback! We are delighted to learn that you had a pleasant stay with us and that our services met your expectations. Your comments are a real source of motivation for our entire team, who strive every day to make each experience unique and memorable. We would be delighted to welcome you again on your next visit to Metz Do not hesitate to contact us directly for any request or reservation, we will be happy to assist you. See you soon, Emilie

A wonderful place to stay

Customer review rating 5.0/5

Emily H. Families - Confirmed reviews ALL

Dear Mrs H., Thank you for taking the time to share your experience with us. We are sorry to hear that our service did not fully meet your expectations. Your feedback is valuable and helps us identify areas for improvement to provide our customers with an ever more enjoyable experience. We would be delighted to welcome you back on your next visit, and we will do our best to provide you with a stay that exceeds your expectations. Sincerely, Emilie

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Other web-users rate our hotel

  • 622 reviews 9.3/10 Location
  • 752 reviews 6.2/10 Room
  • 816 reviews 9.4/10 Service
  • 12 reviews 2.9/10 WiFi
  • 428 reviews 8/10 Breakfast
  • 201 reviews 7.1/10 Cleanliness
  • 11 reviews 2.7/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.