Mercure Metz Centre Hotel 4 stars

Name: Mercure Metz Centre Hotel
Address: METZ, 57000, FRANCE
Telephone: (+33)3/87385050
Rating: 3.9

4.0/5

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Mercure Metz Centre Hotel

Mid-scale hotel for business trips or leisure

The entire Mercure Metz Centre team welcomes you. Benefit from our ideal location between Gare SNCF and the city center to visit the Pompidou Centre, the old town and the many shops.

Mr Francois-Xavier PAUCHARD, Hotel Manager

In the heart of Metz 328 yd (300 m) from the train station, with close access to different highways, the 4-star Mercure Metz Centre offers comfortable accommodations for business or leisure trips. To satisfy your cultural cravings in the Lorraine capital, you will appreciate the proximity of our hotel to the Centre Pompidou, the Musée De La Cour D'Or and the St-Etienne Cathedral. A combination of elegance and modern comfort, discover Mercure meeting rooms for your seminars and banquets.

For exploring Metz, make the most of our proximity to the Centre Pompidou, the Cour d'Or museum and the Arsenal. Looking for shopping and gourmet pleasures? A short walk from the hotel, you can also find numerous restaurants and shops.

Hotel extras

In the city center, 328 yards (300 m) from the SNCF train station
Close to the Robert Schuman Convention Center
Spacious & functional rooms
3 meeting rooms with natural light
Restaurant - Bar - Summer terrace

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Private outdoor parking (Paying)
- Private enclosed outdoor parking
- Bus/coach parking area(Nearby)
- Well-lit parking
Accessibility for people with reduced mobility
- Wheelchair access
- Reduced mobility facilities
Pets allowedPaying
100% non-smoking hotel
Air conditioned
- Manual temperature control
- Air Conditioning
Languages spoken at the hotel
- German
- Spanish
- French
Reception open 24 hours a day
Early check-in/Late check-outPaying
- EARLY CHECK IN FROM 9 AM (Paying)Need access to your room from 9 AM on the day of arrival? Book this exclusive benefit now and make the most of your business or leisure stays in our Mercure hotels.
- LATE CHECK-OUT UP TO 5 PM (Paying)Want to keep your room until 5 PM on the day of departure? Book this exclusive advantage now and make the most of your business or leisure stays in our Mercure hotels.
Dry cleaning / Ironing
Boutiques/shoppingPaying
- Gift shop/newspaper shop (Paying)(Nearby)
- Hairdressing salon (Paying)(Nearby)

Breakfast
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 12:00-14:30 19:00-22:00
- Opening hours : Week-end 12:00-14:30 19:00-22:00

Golf
- Golf course 18 holes (Paying)
- Golf practice facilities (Paying)
Tennis
- Indoor tennis court
- Outdoor tennis court
Other sports activities
- Athletics stadium
- Badminton
- Basketball facilities
- Billiards/Snooker
- Boules/petanque
- Bowling
- Football
- Horse riding
- Jogging track
- Karting facilities
- Roller-skating
- Skating rink
- Squash court
- Table tennis
- Volley ball facilities

3 meeting room(s)
Copy/print service available

Hotel location

Mercure Metz Centre Hotel

29 Place Saint Thiebault
57000
metz
france

Tel: +33387385050

Fax: (+33)3/87754818

Contact email

Check-in from 15h00

Check out up to 12h00

13 : 13 VANTOUX
17 : 17 ST JULIEN
2 : 2 MONTIGNY

By plane
BALE MULHOUSE At 280km / 175 miles
By plane
LUXEMBOURG FINDEL At 59.54km / 37 miles
By plane
METZ NANCY LORRAINE At 25km / 15.63 miles
By plane
PARIS ROISSY CHARLES DE GAULLE At 350km / 218.75 miles
By helicopter
METZ FRESCATY At 10km / 6.25 miles
By train
METZ At 0.5km / 0.31 miles

GPS :49.112824, 6.177082

Our accommodations

Choose from various room categories: the Standard Room or the Privilege Room for a wider range of available services. We also provide suites for optimum comfort.

Rooms (5)

Classic Room with 1 double bed

Max. number of persons: 2

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Classic Room with twin beds

Max. number of persons: 2

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Superior Room - 1 double bed

Max. number of persons: 2

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Superior Room with twin beds

Max. number of persons: 2

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Privilege Room with 1 double bed

Max. number of persons: 2

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV

Our restaurants and bars

Ô29

Type of cuisine: French

Its warm environment, discover generous, contemporary cuisine. Chef Philippe Parker offers a daily lunch menu from Monday to Friday, with recommendations based on the season. Experience it!

Lunch

12:00 - 14:30

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

Dinner

19:00 - 22:00

Mon
Tue
Wed
Thurs
Fri
~~Sat~~
~~Sun~~

L'ATELIER DES VINS

Photo non contractuelle / Strictly non binding

Come and enjoy our renovated lounge bar, L'Atelier Des Vins and choose from our selection of Mercure wines. Our team looks forward to welcoming you... Enjoy!

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 3
Maximum size: 180 m²
Maximum capacity: 150 people
Maximum banquet capacity: 80 people

Find out more

Well satisfied

Giovanni R. Families - 01/12/2019 Confirmed reviews ALL

Comfortable rooms, good breakfast selection, courteous front desk personnel, and convenient private parking.

business trip to Metz

Lynn Business - 23/09/2019 Confirmed reviews ALL

An absolute pleasure, as always. The staff were very helpful and welcoming. The food was imaginative and very tasty.

Dear Lynn E., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The all team thanks you for your comment, and especially on the fact that you have been welcomed as a family member. Regarding breakfast, the presence of crudity can be considered. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Very disappointed to be held to ransom on parking with no previous warning that it was paid for

Paul W. Friends - 16/09/2019 Confirmed reviews ALL

We like the hotel and the location and it would be one of our regular stops for our Group tours two or three times a year. But the whole stay was tainted by the demand for 11 Euros per parking space that had to be paid before they would give us any room keys. We are a motorcycle touring group and have not been charged any parking fees by any other hotel over the last five years and we were certainly not warned that there was a parking charge for staying at Mercure Metz, this was free last time. We felt the staff were completely inflexible on this, to the point of being rude.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Metz Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Actually since January 2019 the parking is paying. The information is noted on all our email correspondence, and on our quotes. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

One night stay

David P Solo travel - 10/09/2019 TripAdvisor review

Though difficult to reach in the one way system of Metz streets... the hotel was very good, staff very pleasant and a good location, very central. The restaurant was good and the breakfast definitely up to standard!

Dear David Bonjour ! Hello ! We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique stay with us. Sincerely, François-Xavier Pauchard General Manager

parfgait

Mi… Couples - 09/09/2019 Confirmed reviews ALL

ras

Friendly hotel

Patricia Couples - 07/09/2019 Confirmed reviews ALL

From arrival to departure, we found this hotel met all our needs: the front desk staff were friendly and helpful; the parking lot on the hotel grounds was spacious, easy to use and safe. Breakfast was very good.

Room lovely but bed very uncomfortable

Rosieb Couples - 06/09/2019 Confirmed reviews ALL

I was disappointed with both the bed and pillows.

Quality not up to Mercure standards

Mf Business - 02/09/2019 Confirmed reviews ALL

Old rooms in bad condition

Béatrice B. Business - 31/08/2019 Confirmed reviews ALL

Excellente comme d'habitude !

Madame B., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Metz Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Au non de l'équipe merci encore pour vos commentaires! Pour info, le saint Aubin arrive bientôt! :D Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame en l’expression de nos sentiments les meilleurs. Anthony SCHNEIDER Mercure Metz Centre

Metz

Paul Couples - 06/08/2019 Confirmed reviews ALL

correct

Dear Paul V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

4-star hotel?

Adriano Families - 05/08/2019 Confirmed reviews ALL

Mercure Metz was, together with Novotel Vila Nova de Gaia in Portugal, one of the worst experiences we had within the Accor hotels. If you take into account our history with Accor in the past four years, it should mean something. Mercure Metz, or at least the rooms we stayed in, is an old hotel begging for renovation. The rooms were in very bad shape. The showers didn’t work very well, air conditioning was loud, the room and corridors had a bad smell. After so many years staying with Accor, this was a great disappointment considering the cost of the hotel.

Dear Adriano F., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Metz Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For your information, a major renovation program will take place in 2020, do not hesitate to revanir: D We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Anonymous Couples - 28/07/2019 Confirmed reviews ALL

Good but there was no proper evening meal available as a group was staying at the hotel and apparently took preference over us. Had we been told when we checked in we would have gone out for dinner.

Dear Philip C., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Metz Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I understand your comment, however as a reminder, our restaurant is always closed on weekends and holidays. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Nice confortable hotel

Enrique L. V. Couples - 22/07/2019 Confirmed reviews ALL

Nice city and friendly staff

Dear Enrique Lopez V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Great hotel for a short stay

Frank K. Couples - 16/07/2019 Confirmed reviews ALL

The hotel is conveniently located, parking is ample, the staff were extremely friendly and helpful the room was very comfortable, and breakfast very good with plenty of choice.

Dear Frank K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Very welcoming.

Grahame B Couples - 16/07/2019 TripAdvisor review

We were met by a very helpful and charming young lady on reception, unfortunately did not get her name. Upgraded to lovely room. Great location of hotel, lovely old city with lots going on will return.

Dear Graham, We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your information, we will start in 2020 an important refurbushiment of the réception, restaurant rooms and hotel facade ! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, François-Xavier Pauchard General manager

Good experience

Anonymous Families - 13/07/2019 Confirmed reviews ALL

Good location, easy parking facility, very friendly staff, spacious room but a bit oldie... poor shower (you should have a choice between bathtub with shower or shower cabin).

Dear Marc B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your comment on the shower, know that with us, you have the possibility (subject to availability), to have a shower or a bath. Do not hesitate to specify your choice during the check-in. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Nice hotel for overnight stay.

Patrick R. Couples - 10/07/2019 Confirmed reviews ALL

It was fine for an overnight stay, the car park was expensive though.

Dear Patrick R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your comment on the parking, I note, but I can not unfortunately act on this point. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Value for money

Anonymous Couples - 07/07/2019 Confirmed reviews ALL

Good

Dear Rebecca K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

A vgood place to stay when visiting Metz

Mchael B. Couples - 07/07/2019 Confirmed reviews ALL

The hotel was well placed for the train station and the old town. The room was comfortable - especially given the hot weather which the air conditioning coped with admirably. The reception staff were very welcoming and helpful with information.

Dear B. M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Have always found Mecure hotels and staff excellent

John Couples - 03/07/2019 Confirmed reviews ALL

As usual good service and facilities

Dear John A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony SCHNEIDER Mercure Metz Centre

Our most recent 20 reviews

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