Mercure Metz Centre Hotel

We really enjoyed our stayed. The beds are comfortable and the showers excellent. The breakfast is good and very nicely laid out.

Everything was excellent apart from the signage to enter the car park, due to the one-way system you can't see the sign and so pass it and so have to go all around again. This would be an easy fix I'm sure, and didn't distract from a great stay. Driving a plug-in car it was great to see a charging point that was free to use. On entering the hotel the receptionist was welcoming and efficient, our room was high quality and with plenty of electrical outlets and other items that made our stay comfortable. The location is far enough out to be quiet but a short easy walk to the centre and all the sights. The quality of our afternoon meal and the breakfast were both very good as were all of the staff that we encountered. When visiting Metz I will definitely stay here again.

We like the Mercure brand - decor is modern eclectic, minimal...rooms are clean and is usually a good value without sacrificing on service or aesthetic. The staff was superb, the food was good. Just a couple suggestions we had issue with; The bed was uncomfortable and not so much the mattress as the bedding. The pillows were hard and flat and the linens had too much synthetic fiber, making one sweat at night. (and I rarely sweat at all) The mattress cover was some sort of paper/plastic blend that further aggravated the issue. Not only is that unpleasant, but thinking about all the other people that likely experienced the same in that bed was not comforting. Upgrade the bedding. The bathroom was so small and the commode was situated tightly against the vanity. The shower glass was inadequate in keeping the water from puddling on the floor. Not only a safety hazard, but the bathroom door was disintegrating on the bottom from constant sitting in water so was damaged and unsightly. We were forced to use one of our two bath towels to sop up the water. Fix the damaged doors (I would assume this is happening in most of the rooms) and install a glass shower door.

From arrival to departure everything was great., admittedly the hotel could do with a bit more revamping with it's carpets and decoration, but our room, the staff and location were all perfect. An added bonus is the ability to charge my car for free.

Good hotel for overnight stay.