Mercure Metz Centre Hotel 4 stars

Comfort of the bed is ok but poor wallpaper and paint on the walls. The opened shower lets the water flows over the shower room. Not easy to fulfill the boiler with the sink. The flash of the fire alarm is surprising during the night. A weird noise was audible every minute which kept me awake.

Experience was ok with Merure Metz with one important exception: Every time we go to the Mercure Metz , the system of magnetically opening the door of the room is failing and we have to go back every time to the reception to reactivate the cards.... With kind regards

Very helpful hotel receptionist helped me find a local restaurant on New Year's Day evening when most establishments were closed. The room was clean and to a good standard. Breakfast in the morning was a bit disappointing for a vegetarian.

Telephone cable kept falling out from the phone. Lighting was poor in the bedroom. Door key would not work. Internet access very slow and not worth using. Bed is very comfortable and Receptionist and Dining Room staff very helpful.

We enjoyed it. The staff are friendly and helpful. The shower excellent and the bed very comfortable. I would have liked some tea bags (there were only infusion ones). The kettle plug is dangerously positioned on the top in a multi plug. The breakfast was good, but the coffee not warm from the coffee machine.

good room. expensive wine.

the usual service as expected but the room quality is unstable. profanity stickers were found under the table which apparently were missed by the cleaning personnel.

Hotel was easy to find from the autoroute onto Avenue Foch. Lovely warm welcome at reception, nice room and great to have a table and chairs to picnic at. Good central location.

__

efficient stay

Comfortable rooms, good breakfast selection, courteous front desk personnel, and convenient private parking.

An absolute pleasure, as always. The staff were very helpful and welcoming. The food was imaginative and very tasty.

We like the hotel and the location and it would be one of our regular stops for our Group tours two or three times a year. But the whole stay was tainted by the demand for 11 Euros per parking space that had to be paid before they would give us any room keys. We are a motorcycle touring group and have not been charged any parking fees by any other hotel over the last five years and we were certainly not warned that there was a parking charge for staying at Mercure Metz, this was free last time. We felt the staff were completely inflexible on this, to the point of being rude.

Though difficult to reach in the one way system of Metz streets... the hotel was very good, staff very pleasant and a good location, very central. The restaurant was good and the breakfast definitely up to standard!

ras