Mercure Metz Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.6/5 1,399 reviews

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Mercure Metz Centre Hotel - Image 1
Mercure Metz Centre Hotel - Image 2
Mercure Metz Centre Hotel - Image 3
Mercure Metz Centre Hotel - Image 4
29 Place Saint Thiebault, 57000 METZ, France

Description

Hotel extras

  • In the city center, 300m from SNCF station

  • Close to the Robert Schuman Convention Center

  • Homemade dishes and room service options

  • 4 fully renovated meeting rooms and workspace certified "Wojo Spot"

  • Restaurant-Bar Emile & Lola. Renovation of restaurant, bar, meeting rooms.

Our accommodation(s)

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Room 1

Hotel location

Mercure Metz Centre Hotel

29 Place Saint Thiebault
57000 METZ
France

GPS:49.112824, 6.177082

Telephone
Fax +33 3 87 75 48 18

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

EMILE & LOLA

Discover local bistronomic cuisine in a warm setting with a bold design. Our chef creates an à la carte menu, a daily set menu Mon to Fri lunch time using local and seasonal products.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,399 reviews

TripAdvisor Rating  3.8/5  1,013 reviews

Customer review rating 3.0/5

Michel D. S. P. Business - Confirmed reviews ALL

Cher monsieur D. S., Nous vous remercions d\'avoir pris le temps de partager votre expérience avec nous. Nous sommes désolés d\'apprendre que notre service n\'a pas totalement répondu à vos attentes. Votre retour est précieux et nous aide à identifier les points d\'amélioration pour offrir à nos clients une expérience toujours plus agréable. Accor propose les bon boissons à partir du statut Silver. Actuellement, vous êtes statut classic. Il vous manque encore 9 nuitées dans un hôtel du groupe accor avant de pouvoir changer de statut et bénéficier de cet avantage. Nous serions ravis de vous accueillir à nouveau lors de votre prochaine visite, et nous ferons de notre mieux pour vous offrir un séjour qui dépasse vos attentes. Cordialement, Emilie

Customer review rating 5.0/5

Jessica T. Business - Confirmed reviews ALL

Chère madame T., Merci infiniment pour votre retour ! Nous sommes ravis d\'apprendre que vous avez passé un agréable séjour parmi nous et que nos services ont su répondre à vos attentes. Vos commentaires sont une véritable source de motivation pour toute notre équipe, qui s\'efforce chaque jour de rendre chaque expérience unique et mémorable. Nous serions ravis de vous accueillir à nouveau lors de votre prochaine visite à Metz N\'hésitez pas à nous contacter directement pour toute demande ou réservation, nous serons heureux de vous assister. À très bientôt, Emilie

Good stay with minor improvement opportunities

Customer review rating 3.5/5

Muhammad Business - Confirmed reviews ALL

Dear M. Muhammad, Thank you for taking the time to share your experience with us. We are sorry to hear that our service did not fully meet your expectations. Your feedback is valuable and helps us identify areas for improvement to provide our customers with an ever more enjoyable experience. We would be delighted to welcome you back on your next visit, and we will do our best to provide you with a stay that exceeds your expectations. Sincerely, Emilie

Convenient and comfortable for a city stay

Customer review rating 4.5/5

Nicholas Families - Confirmed reviews ALL

Dear Sir K., Thank you for taking the time to share your experience with us. We are sorry to hear that our service did not fully meet your expectations. Your feedback is valuable and helps us identify areas for improvement to provide our customers with an ever more enjoyable experience. We would be delighted to welcome you back on your next visit, and we will do our best to provide you with a stay that exceeds your expectations. Sincerely, Emilie

stay was okay

Customer review rating 3.5/5

Chris Business - Confirmed reviews ALL

Dear CHRIS B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Metz Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elise

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Other web-users rate our hotel

  • 634 reviews 9.3/10 Location
  • 757 reviews 6.1/10 Room
  • 811 reviews 9.4/10 Service
  • 12 reviews 3.7/10 WiFi
  • 433 reviews 7.9/10 Breakfast
  • 199 reviews 6.8/10 Cleanliness
  • 11 reviews 2.7/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.