hotelF1 Metz Centre Devant les Ponts

Customer review rating (ALL Rating) 3.3/5 205 reviews

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Our accommodation(s)

Hotel location

hotelF1 Metz Centre Devant les Ponts

9 Rue Périgot
57050 METZ

GPS:49.129227, 6.161357

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi

Our guest reviews

Our guest reviews

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ALL Rating  3.3/5  205 reviews

TripAdvisor Rating  2.0/5  86 reviews

Worst experience ever

TripAdvisor rating 1.0/5

Anne Birkefeldt T TripAdvisor review

This is by far the worst hotel experience I have ever had. This incident occurred in October 2020. We arrived late at night and got our rooms (numbers and codes) When we went to our rooms it smelled like someone was smoking weed. We had booked three rooms for the night. One could not open with the code we got, one could not lock the door and one was already occupied. I went to the front desk to get it sorted out, but the person who checked us in had left for the night. So without ever having used the rooms we left the ‘hotel’. I wrote a complaint and asked for our money back. It was a matter of €120. It took 20 mails over a period of 2 years before I finally got a refund.

nice location

Customer review rating 4.0/5

B. D. Families - Confirmed reviews ALL

good security with the gate that closes at night.

Clean, as described

Customer review rating 4.0/5

Luckypierre Couples - Confirmed reviews ALL

Friendly staff, easy check in

Easy access

Customer review rating 3.5/5

Piero Families - Confirmed reviews ALL

Great to have an easy-to-access hotel. Unfortunately one of the rooms had intense smoke (cigarettes) smell.

Surroundings Unkempt, unpleasant odor

Customer review rating 0.5/5

Anonymous Solo - Confirmed reviews ALL

I'm extremely disappointed with my recent booking experience. Upon arriving at the hotel, I was disheartened to find an unattended reception, and the surroundings were unkempt and had an unpleasant odor. I have documented these issues with photos, which I'm prepared to share with you. Consequently, I made the decision to leave, cancel the reservation at hotelF1 Metz Centre Devant les Ponts and made a reservation at Novotel Suites Luxembourg instead.

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Other web-users rate our hotel

  • 103 reviews 6.7/10 Location
  • 278 reviews 4.5/10 Room
  • 180 reviews 7/10 Service
  • 6 reviews 7.1/10 WiFi
  • 177 reviews 3.6/10 Cleanliness
  • 43 reviews 4.7/10 Breakfast
  • 13 reviews 1.5/10 Food

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