Hotel La Citadelle Metz-MGallery 4 stars

Customer review rating (ALL Rating) 4.7/5 2,154 reviews

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Hotel La Citadelle Metz-MGallery - Image 1
Hotel La Citadelle Metz-MGallery - Image 2
Hotel La Citadelle Metz-MGallery - Image 3
Hotel La Citadelle Metz-MGallery - Image 4
5 Avenue Ney, 57000 METZ, France

Description

Hotel extras

  • A room service menu dedicated to fresh and homemade products!

  • An authentic and historic building in the heart of Metz

  • Paid private parking in front of the hotel; subject to availability

  • Meeting spaces adapted to all types of events.

  • Meeting areas comply with health measures, suitable for all types of events

Our accommodation(s)

Hotel location

Hotel La Citadelle Metz-MGallery

5 Avenue Ney
57000 METZ
France

GPS:49.114105, 6.170292

Telephone
Fax +33 3 87 17 17 18

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA RESERVE

Le Restaurant-now La Réserve-a nod to La Citadelle's past food store. Between bistro dishes and fine dining, the cuisine is delicious, generous and light. Online menu and booking at www.lareserve-metz.com

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,154 reviews

TripAdvisor Rating  4.2/5  1,083 reviews

Certificate of excellence 2024

Great Location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Good room very close to town centre and parkland for our dog.

Dear Stephen, Thank you for your kind feedback! We are delighted to hear that you enjoyed our prime location and found our accommodations suitable for you and your dog. We look forward to welcoming you back for another pleasant stay. Best regards, Hôtel La Citadelle Metz - MGallery

Stylish with quality

Customer review rating 4.5/5

C. Families - Confirmed reviews ALL

Everything went very well and we enjoyed the short stay. We will return in the future when the occasion arrives.

Dear Mr. C., Thank you for your kind words about your recent stay. We are delighted to hear that you enjoyed your time with us and appreciate your positive feedback. We look forward to welcoming you back in the future. Best regards, Hôtel La Citadelle Metz - MGallery

Good location .

Customer review rating 4.5/5

Lucy Couples - Confirmed reviews ALL

We have stayed several times, the room was very clean and spacious , we were on the 3rd floor for the first time and the room had beautiful views.

Dear Lucy, Thank you for your kind feedback! We are delighted to hear that you enjoyed our location, the cleanliness of your room, and the beautiful views from the third floor. We look forward to welcoming you back for another wonderful stay. Best regards, Hôtel La Citadelle Metz - MGallery

Well located historical building with great comfort

Customer review rating 3.5/5

Paul D. Couples - Confirmed reviews ALL

We had an excellent room but the heating didn’t work and hence was very cold. Eventually the staff after trying to repair it installed an individual heater that allowed us to spend the night in some comfort. This was the only setback in an otherwise very good stay.

Dear Paul D., Thank you for your feedback. We are delighted to hear you enjoyed the comfort of your room and the location of our hotel. We sincerely apologize for the inconvenience caused by the heating issue during your stay. Please know that our team is available 24/7 to assist with any concerns, including temperature adjustments. We hope to welcome you back soon. Best regards, Pierre CUNAT - front office manager Hôtel La Citadelle Metz - MGallery

Location good.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Location, Check-in, Room all OK. The ventilator in the toilet did not work.

Dear Alex, Thank you for your feedback regarding your stay. We appreciate your positive comments on our location and facilities. We acknowledge your concern about the toilet ventilator and will take note of it for future improvements. Best regards, L\'équipe de l\'hôtel La Citadelle Metz - MGallery

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Other web-users rate our hotel

  • 1,280 reviews 9.3/10 Location
  • 1,522 reviews 8.6/10 Room
  • 1,301 reviews 8.8/10 Service
  • 10 reviews 6.5/10 WiFi
  • 969 reviews 9.1/10 Comfort
  • 724 reviews 8.9/10 Breakfast
  • 635 reviews 8.3/10 Food
  • 402 reviews 8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.