La Citadelle Hotel Metz - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 2,012 reviews

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La Citadelle Hotel Metz - MGallery Collection - Image 1
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La Citadelle Hotel Metz - MGallery Collection - Image 4
5 Avenue Ney, 57000 METZ, France

Description

Hotel extras

  • A room service menu dedicated to fresh and homemade products!

  • An authentic and historic building in the heart of Metz

  • Paid private parking in front of the hotel; subject to availability

  • Meeting spaces adapted to all types of events.

  • Meeting areas comply with health measures, suitable for all types of events

Our accommodation(s)

Hotel location

La Citadelle Hotel Metz - MGallery Collection

5 Avenue Ney
57000 METZ
France

GPS:49.114105, 6.170292

Telephone
Fax +33 3 87 17 17 18

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA RESERVE

Le Restaurant-now La Réserve-a nod to La Citadelle's past food store. Between bistro dishes and fine dining, the cuisine is delicious, generous and light. Online menu and booking at www.lareserve-metz.com

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,012 reviews

TripAdvisor Rating  4.2/5  1,120 reviews

Certificate of excellence 2025

Great Stay in the heart of Metz

TripAdvisor rating 5.0/5

Roam734851 TripAdvisor review

This was a very nice stay in a beautiful and stylish hotel in the heart of Metz. Location was great, walking distance for sightseeing, shopping and dining. The room was awesome and very spacious, bathroom was with shower and bathtub, nicely arranged and designed. We had coffee and tea maker, water and snacks for welcoming, a lot of informative hints. The tea was made available in plastic-free tea bags - much appreciated!!! And last but not least Merci Boucoup Asita for a spotless clean room!

Customer review rating 4.5/5

Miguel M. Business - Confirmed reviews ALL

Beautiful property in a great location. The front desk staff was extremely friendly and helpful.

Cher Miguel M, Nous vous remercions pour vos commentaires positifs concernant notre établissement et notre équipe à la réception. Votre satisfaction est notre priorité et nous sommes ravis que vous ayez apprécié votre séjour. Cordialement, La Citadelle Hotel Metz - MGallery Collection

Customer review rating 5.0/5

Denis M. Business - Confirmed reviews ALL

Parfait pour le travail ou un moment de detente. Situation, Calme services…Top.

Cher Denis M, Nous vous remercions sincèrement pour vos commentaires positifs. Nous sommes ravis que votre séjour ait été parfait et que vous ayez apprécié la situation, le calme, ainsi que nos services. Votre satisfaction est notre plus belle récompense. Cordialement, La Citadelle Hotel Metz - MGallery Collection

Customer review rating 4.5/5

Gregorio C. Business - Confirmed reviews ALL

pres du centre ideal

Cher Gregorio C, Nous vous remercions chaleureusement pour vos commentaires positifs. Nous sommes ravis que vous ayez apprécié votre séjour et notre localisation. Votre satisfaction est notre priorité. Cordialement, La Citadelle Hotel Metz - MGallery Collection

Customer review rating 3.5/5

Owen G. W. Couples - Confirmed reviews ALL

We are regular visitors, with this being a convenient place to stop on our trips between our homes in the UK and Italy. But on this occasion we found the lighting in our room to be gloomy and couldn't adjust the temperature at all, so it was a bit too cold for us. But the room services was excellent.

Cher Monsieur W., Nous vous remercions d'avoir pris le temps de partager votre expérience avec nous. Nous sommes ravis que vous appréciez notre établissement depuis plusieurs années. Cependant, nous regrettons d'apprendre que l'éclairage de votre chambre n'était pas à la hauteur de vos attentes sur ce séjour et que vous avez rencontré des problèmes de température. Votre retour est précieux et sera pris en compte pour améliorer le confort de nos chambres. Nous espérons avoir le plaisir de vous accueillir à nouveau à La Citadelle Hotel Metz - MGallery Collection.

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Other web-users rate our hotel

  • 1,187 reviews 9.4/10 Location
  • 1,452 reviews 8.1/10 Room
  • 1,204 reviews 8.5/10 Service
  • 7 reviews 2.6/10 WiFi
  • 904 reviews 9/10 Comfort
  • 685 reviews 8.6/10 Breakfast
  • 537 reviews 7.9/10 Food
  • 366 reviews 8.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.