Hotel La Citadelle Metz-MGallery 4 stars

Nice reception, great service. Limited parking spaces, the price is too high for this. The atmosphere of the hotel was very great, including the size of the rooms and the furnishings. Clear recommendation!

Spacious room quiet and comfortable. The team of La Citadelle is very professional and helpful. I recommend also to have a dinner at La Reserve : food quality and service are flawless

beautiful large rooms, very quiet building/location, excellent bedding, super convenient location close to downtown, good parking facilities, very good breakfast, good price/services/quality ratio. The welcome desk could be a little bit professional.

Easy parking 15Euro/night but not secure so a bit worried as we were by a public park. Good location, wonderful restaurant and staff. House wine, we had a glass chosen by manager, wasn’t cheap but not great and not much choice with formula dinner. Our room was large and light, we were upgraded, thank you, but didn’t receive welcome drinks voucher normally offered to Silver members at Accor. Times are tough, but this little treat is a good way to welcome back customers after so long.

Having previously stayed here for a transit stop, I thought it would be a nice place for a romantic getaway, and I was right. My husband loved it. We both slept very well and were impressed with the breakfast and the friendly staff. The location is good, too: near the city centre yet quiet; a ten minute walk from the railway station; and a short drive from the motorway.

Gloomy. The hotel has lost all its charm. Bare, the room was bare, the restaurant, which used to be a Michelin is now a coffee shop style restaurant. What is going on at Citadelle ?

Well situated, good accommodation, large breakfast, good and nice staff

We had a good time at the hotel, the only down side was the meal at the restaurant. the starter was excellent however, the pasta was way over cooked. Dessert was perfect. We will definitely comeback!

The hotel is extraordinary. The "casernes" of the buiding are very well used. Service and accomodations could not be better. As the hotel is enclosed in a park, quiet and silence are the only things you can find. Location could not be better, as it is just feet away from the center of the town.

Unsecured outdoor car park EUR 20 per day -> money making / Voucher drink (Accor Silver) -> Instruction: only a certain kind of drinks possible / Brasserie -> Resto Manager: unfriendly, therefore not eaten

Spent a night in The Citadelle Metz and was blown away with the courteous relaxed and professional service given by all the staff in this hotel. My room was spacious and comfortable with every amenity I might ever want. Sleep quality was second to none. In the morning after a very relaxed breakfast you can walk to the close by centre of the city Definitely the place to stay in Metz

The bed of the superior room where we where upgraded soit totaly smooth and unconfortable at all, the screen of the TV was like my laptop one and the bathrobe were missing ... What an upgrade. In addition to that no information from the receptionnist regarding the parking rate.

Located facing a park next to the 'Governor's Residence' and the Arsenal cultural centre, it was only a short walk to the commercial centre of Metz and then on down to the river and islands. Our room was huge, almost a suite, with separate bathroom, toilet and entrance hall. Although overlooking a through road, the traffic was minimal and the only noise we vaguely noticed was the (usual in most cities !) noise of the garbage collection (too !) early in the morning. For dinner we ate an enjoyable meal in the restaurant paired to a great local red wine sugggested by the sommelier. The restaurant personnel were very friendly and attentive and the chef was kind enough to bid us farewell.

Room ok. Breakfast ok. Bathroom ok EXCEPT shower arrangement. It was practically impossible to take a shower without splashing water all over the room. A simple curtain would have helped but the showerhead kept turning in its mount so that should posssibly be looked at too.Surroundings and position very good. Service also good.

Superior double room was freezing. No heating. Meal in bistro was awful...sent back twice and staff totally disinterested. Obviously the hotel restaurant is being used to train staff. This really needs to be addressed.