La Citadelle Hotel Metz - MGallery Collection 4 stars

Customer review rating (ALL Rating) 4.7/5 2,007 reviews

Best price
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La Citadelle Hotel Metz - MGallery Collection - Image 1
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La Citadelle Hotel Metz - MGallery Collection - Image 3
La Citadelle Hotel Metz - MGallery Collection - Image 4
5 Avenue Ney, 57000 METZ, France

Description

Hotel extras

  • A room service menu dedicated to fresh and homemade products!

  • An authentic and historic building in the heart of Metz

  • Paid private parking in front of the hotel; subject to availability

  • Meeting spaces adapted to all types of events.

  • Meeting areas comply with health measures, suitable for all types of events

Our accommodation(s)

Hotel location

La Citadelle Hotel Metz - MGallery Collection

5 Avenue Ney
57000 METZ
France

GPS:49.114105, 6.170292

Telephone
Fax +33 3 87 17 17 18

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA RESERVE

Le Restaurant-now La Réserve-a nod to La Citadelle's past food store. Between bistro dishes and fine dining, the cuisine is delicious, generous and light. Online menu and booking at www.lareserve-metz.com

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,007 reviews

TripAdvisor Rating  4.2/5  1,115 reviews

Certificate of excellence 2025

Customer review rating 3.5/5

Paul R. Couples - Confirmed reviews ALL

Nice hotel, quiet location. Good to have an inner door to shut out corridor noise. Bed was twins made into King which made the bedside fixed table and light switches hard to reach. Shower was overhead only which I dislike and the hot water ran out in shower and sink.

Customer review rating 5.0/5

Cynthia F. Friends - Confirmed reviews ALL

Every employee was friendly and courteous

Dear Cynthia F, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, spacious accommodations, and breakfast offerings. Your praise for our team is truly appreciated and will be shared with them. Best regards, La Citadelle Hotel Metz - MGallery Collection

Customer review rating 4.0/5

Thomas K. Couples - Confirmed reviews ALL

Friendly atmosphere, great breakfast, large room, comfortable bed, easy parking

Dear Thomas K, Thank you for your kind words regarding your stay at La Citadelle Hotel Metz - MGallery Collection. We are delighted to hear that you appreciated our convenient location, friendly atmosphere, and comfortable accommodations. Goodbye, and we look forward to welcoming you back soon. Best regards, La Citadelle Hotel Metz - MGallery Collection

Customer review rating 4.0/5

Andrew M. Business - Confirmed reviews ALL

The Rooms, Facilities, Atmosphere, Location, Food and Staff were very good and very enjoyable. The only problem we had, was the very slow Service in the Restaurant. We had to wait 25 minutes for the Menu

Dear Andrew, Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our rooms, facilities, atmosphere, location, and staff. However, we regret that the service in the restaurant did not meet your expectations. We appreciate your comments and will take them into consideration for future improvements. Best regards, La Citadelle Hotel Metz - MGallery Collection

Customer review rating 4.5/5

Satoshi K. Business - Confirmed reviews ALL

I had a very relaxing time.

Dear Mr. K., Thank you for your kind words regarding your stay. We are delighted to hear that you had a relaxing time at La Citadelle Hotel Metz - MGallery Collection. We look forward to welcoming you back in the future. Goodbye, La Citadelle Hotel Metz - MGallery Collection

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Other web-users rate our hotel

  • 1,205 reviews 9.4/10 Location
  • 1,467 reviews 8.3/10 Room
  • 1,212 reviews 8.5/10 Service
  • 7 reviews 2.6/10 WiFi
  • 923 reviews 9.1/10 Comfort
  • 694 reviews 8.8/10 Breakfast
  • 554 reviews 7.9/10 Food
  • 376 reviews 8.3/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.