Customer review rating (ALL Rating) 4.5/5 4,929 reviews
ALLSAFE approved hotel
Labelled ALLSAFE by Bureau Veritas
A Room Service menu dedicated to fresh and home-cooked products!
An authentic and historic building in the heart of Metz
Private car park (fee) in front of the hotel
Meeting areas comply with health measures, suitable for all types of events
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Le Restaurant-now La Réserve-a nod to La Citadelle's past food store. Between bistro dishes and fine dining, the cuisine is delicious, generous and light. Online menu and booking at www.lareserve-metz.com
Check-in from - Check out up to
Combining stone, glass and steel, La Citadelle exudes its imposing architecture and contemporary decoration: richness, charm and refinement. All 66 rooms and 2 suites offer a real luminosity that give them a real feel. With a design simplicity, a few more lively touches reveal the chromatic harmonies of gray and wenge.
Number of meeting rooms: 4
Maximum size: 50 m²
Maximum capacity: 30 people
Maximum banquet capacity: 36 people
100% genuine reviews from our guestsFind out more
Robin M. Families - 14/11/2021 Confirmed reviews ALL
Rented 2 rooms for my family of 6. Rooms were clean and well appointed. One room 121, had a slight mildew smell at the sink, but other than that we were very pleased with our stay. Will definitely be coming back.
Top location, excellent service
Ans Families - 02/11/2021 Confirmed reviews ALL
We had a very nice stay at hotel La Citadelle. The location of the hotel is a beautiful quiet spot and near the old city. Comfortable large rooms, nice breakfast and excellent service over all.
Pleasant location, but terrible bed. Room quite mediocre.
Pete S. Couples - 25/10/2021 Confirmed reviews ALL
I already provided my comment upon signing in for the Wifi. Which is why it is rather odd that I am being asked again to provide my review. There was a very uncomfortable rubber molten underneath our sheet, above the mattress. It honestly felt like we were in a very uncomfortable old hospital bed. Besides the fact that rubber does not breathe, it makes annoying sounds, feels terrible, is stiff and simply unacceptable in any hotel of 4 stars or better. out of 4 windows, 2 had blinds, but no curtains. Carpark was convenient but overly crowded, so we had to park right before the security post, not in a parking spot. Overall we really liked Metz, but really were not impressed by this MGallery hotel
Ideal Metz break
Stephen H. Couples - 25/10/2021 Confirmed reviews ALL
Lovely hotel, centrally located with on site parking. Efficient friendly check-in (thanks Didier) and very comfortable clean room. Reassuring infection-control measures. Good breakfast buffet. We'll return and try the hotel bikes next time! Merci.
Heather Friends - 19/10/2021 Confirmed reviews ALL
I visited for a few days during my birthday week. Everything about my brief stay was lovely. The food in the restaurant was just incredible and the breakfasts had more than enough options to satisfy any mood, and the dinner the first night was one of the best I have had in ages. The room itself was comfortable and cozy, and the hotel location was perfectly suited to days spent walking around town. I loved every moment!
Our most recent 20 reviews
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