La Citadelle Hotel Metz - MGallery Collection 4 stars

Name: La Citadelle Hotel Metz - MGallery Collection - ALL
Address: 5 Avenue Ney, METZ, 57000, FR
Telephone: +33387171717
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 1,926 reviews

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5 Avenue Ney, 57000 METZ, France

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La Citadelle Hotel Metz - MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Opened in 2005, the Citadel Hotel, near the historic and cultural heart of Metz, is worthy of top recognition in the upscale hotel business. This large-scale military building was built in 1559 with the aim of preserving the Metz square conquered by King Henry II. This sober and uncluttered building now has 78 bedrooms including 2 suites, 4 meeting rooms and La Réserve, a new bistronomic restaurant.

In a green setting at confluence of Moselle and Seille rivers, Citadel enjoys a privileged location in the historical and cultural heart of Metz. Pompidou-Metz Center, Cathedral of Contemporary Art etc.

Hotel extras

A room service menu dedicated to fresh and homemade products!
An authentic and historic building in the heart of Metz
Paid private parking in front of the hotel; subject to availability
Meeting spaces adapted to all types of events.
Meeting areas comply with health measures, suitable for all types of events

Our accommodation(s)

Room

DELUXE ROOM, 1 double bed or twin beds

3 pers. max
25 m² / 269 sq ft

Bedding 1 x Joinable bed(s)

See availabilities

Room

SUPERIOR ROOM, 1 double bed or twin beds

3 pers. max
20 m² / 215 sq ft

Bedding 1 x Joinable bed(s)

See availabilities

Suite

JUNIOR SUITE, 1 king-sized bed, 3rd floor, Governor's Palace view

3 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: Park view

See availabilities

Suite

Junior Suite with 1 double bed and sofa

Non contractual photo

3 pers. max
60 m² / 645 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)
Views: Garden View

See availabilities

Hotel location

La Citadelle Hotel Metz - MGallery Collection

5 Avenue Ney
57000 METZ
France

GPS:49.114105, 6.170292

+33 3 87 17 17 17

+33 3 87 17 17 18

METZ VILLE

Railway station

Access: 2.1 km / 1.3 mi 15 min walk / 5 min drive

ARSENAL

Entertainment/theatre district

Access: 100 m / 0.06 mi 2 min walk

Shuttle

Additional charge

Shuttle on call

CENTRE POMPIDOU

Museums

Access: 2.1 km / 1.3 mi 17 min walk / 6 min drive

Taxi

10.00 € 10 EUR
Shuttle

Shuttle on call

Details

Centre Pompidou-Metz, first decentralisation of a national cultural establishment in France, Centre Pompidou, was developed in collaboration with the greater urban community - Communauté d'Agglomération de Metz Métropole

LA COUR D OR

Museums

Access: 2.8 km / 1.74 mi 12 min walk / 7 min drive

Shuttle

Shuttle on call

OPERA

Opera/symphony/concert hall

Access: 3.5 km / 2.17 mi 13 min walk / 9 min drive

Shuttle

Shuttle on call

CATHEDRALE

Art and Culture

Access: 3.5 km / 2.17 mi 13 min walk / 9 min drive

Shuttle

Shuttle on call

GOLF GRANGE AU ORME

Golf course

Access: 5.1 km / 3.17 mi 30 min walk / 12 min drive

Shuttle

Shuttle on call

CASINO

Casino

Access: 20 km / 12.43 mi 20 min drive

Taxi

25.00 € 25 EUR
Shuttle

15.00 € 15 EUR

Shuttle on call

Details

There's also an area reserved for smokers and 12 games tables including 3 Black Jack tables, 1 Boule 2000 table, 1 Bataille table, 3 roulette tables, 1 automatic electronic roulette table for 35 players and 4 Texas Hold'em poker tables.

WALIGATOR PARK

Amusement park

Access: 20 km / 12.43 mi 20 min drive

Shuttle

Additional charge

Shuttle on call

AQUARIUM AMNEVILLE

Aquarium

Access: 20 km / 12.43 mi 20 min drive

Shuttle

Additional charge

Shuttle on call

FRANCE AVENTURE

Amusement park

Access: 20 km / 12.43 mi 20 min drive

Shuttle

Additional charge

Shuttle on call

ZOO AMNEVILLE

Zoo

Access: 20.8 km / 12.92 mi 20 min drive

Taxi

25.00 € 25 EUR
Shuttle

Additional charge

Shuttle on call

Details

One of the finest in Europe! 13 hectares, 1,600 animals, 250 different species. Installations that are unique in Europe, set in enchanting surroundings.

VILLA POMPEI

Sports centre

Access: 22.3 km / 13.86 mi 23 min drive

Shuttle

Additional charge

Shuttle on call

VESTIGE DE VERDUN

Art and Culture

Access: 80 km / 49.71 mi 1 hrs drive

Shuttle

Additional charge

Shuttle on call

Lake

Access: 1 km / 0.621 mi 5 min walk / 1 min drive

Shopping centre/mall

Access: 1 km / 0.621 mi 2 min walk

Shopping centre/mall

Access: 5 km / 3.107 mi 20 min walk / 5 min drive

Taxi

5.00 € 5 EUR

Shopping centre/mall

Access: 15 km / 9.321 mi 15 min drive

Taxi

15.00 € 15 EUR

Hotel services

Check-in from 04:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

LA RESERVE

Le Restaurant-now La Réserve-a nod to La Citadelle's past food store. Between bistro dishes and fine dining, the cuisine is delicious, generous and light. Online menu and booking at www.lareserve-metz.com

BAR DE LA RESERVE

In an open space that leads to the tasting, this place invites you to relax. Find a wide selection of homemade cocktails, as well as a wine list selected by our Chef Sommelier.

Meetings & Events

Number of Meeting Room: 4
Surface of the largest room: 50 m² / 538 sq ft
Maximum seats capacity: 30
Maximum capacity for banquets: 36

Find out more

Weddings

Whether you wish to celebrate a wedding, a civil ceremony, a birthday, host reunions for family or friends, the hotels in the the MGallery collection offer guests a unique and unforgettable experience in a spectacular setting.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5 1,926 reviews

William R. Families - 8/17/2026 Confirmed reviews ALL

Overall very satisfactory. The parking was easy, the check-in was quick, the room spacious, clean and well air-conditioned and the staff very helpful. The only criticisms would be the shower, which was a challenge to get working at a consistent and comfortable temperature, and that the twin beds moved away from the wall whilst we were in them. Metz itself is highly recommended, and the hotel is very close to the extraordinary 4th century St. Pierre basilica and within an easy walk of the cathedral.

Hello Mr R., Thank you for taking the time to leave such a positive review. Your comments about the shower has been duly noted and transmitted to the affected service. We have also taken into consideration your comments about the twin beds. Overall, we hope it did not affect your stay too negatively. We were delighted to have you and hope to welcome you again very soon. Warm regards, La Citadelle

Patricia B. Couples - 8/12/2026 Confirmed reviews ALL

Chère Madam B., Nous vous remercions pour vos commentaires concernant votre séjour. Nous sommes heureux que vous ayez apprécié La Citadelle Metz et notre localisation en plein coeur de la ville. Cependant, nous prenons note de vos préoccupations relatives à l'aménagement de la baignoire. Votre feedback est précieux pour nous et nous permettent de nous améliorer. Cordialement, La Citadelle Hotel Metz - MGallery Collection

Fabio V. Families - 8/2/2026 Confirmed reviews ALL

I had call and discussed several times the importance of the room being wheelchair accessible I was guaranteed that the room was completely wheelchair accessible On arrival after a very tiring 13 hour drive discovered the bathroom and toilet were not accessible Unbelievable what one is put through being in a wheelchair my daughter could not have a shower No solution or explanation was provided Very disappointed

Cher Fabio V., Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes désolés d'apprendre que la chambre réservée n'a pas répondu à vos attentes en matière d'accessibilité. Nous comprenons à quel point cela a pu être frustrant, mais en effet à ce jour les chambres pour personne à mobilité réduite sont équipée d'une baignoire et non d'une douche. En revanche les WC sont adaptés. Nous remontons votre commentaire aux propriétaires pour une meilleure prise en considération lors d'un prochain séjour sur Metz. Nous prenons ces préoccupations très au sérieux et nous apprécions vos commentaires, qui nous aident à améliorer nos services. Nous vous prions de bien vouloir accepter nos excuses pour les désagréments rencontrés lors de votre séjour. Cordialement, La Citadelle Hotel Metz - MGallery Collection

Kerry P. Couples - 8/1/2026 Confirmed reviews ALL

Hello Mrs P., Thank you for taking the time to leave such a positive review. We were delighted to have you and hope to welcome you again very soon. Warm regards, La Citadelle

Birgitte H. Couples - 7/31/2026 Confirmed reviews ALL

Dear Birgitte, Thank you for taking the time to share your delightful experience with us! We are thrilled to hear that your second stay met your expectations and that you enjoyed your evening meal. It is also wonderful to know that our location was convenient for your travels. We look forward to welcoming you back during your next visit to France! Best regards, La Citadelle Hotel Metz - MGallery Collection

Web-users rating

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Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At La Citadelle Hotel Metz - MGallery Collection, check-in is from 04:00 PM and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, La Citadelle Hotel Metz - MGallery Collection regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.