Hotel La Citadelle Metz-MGallery 4 stars

hotel well situated in the center of MEtz but placed in silent area so no noice. the rooms are modern and beds conforable. Excellent restuarant.

Very nice very clean ! And the restaurant is just perfect !!!

We were at the location for two days. Room was spacious and nice. We ate breakfast and dinner at the hotel and both were great. Direction to the parking was difficult, but I understand that new signage is being installed.

The hotel is extraordinary. The "casernes" of the buiding are very well used. Service and accomodations could not be better. As the hotel is enclosed in a park, quiet and silence are the only things you can find. Location could not be better, as it is just feet away from the center of the town.

The hotel is very pretty, the room interior absolutely chic. Unfortunately, the airco didn't really work, which resulted in the room being too stuffy. The worst thing was during breakfast, however, when eggs and espresso were charged extra without being informed in advance despite having booked the room with breakfast.

Incrediby attentive and helpful staff You looked after us and our dogs so very well . Thank you

The valet parking damaged our car - not seriously. Obviously not great, but the rating of 10 reflects the levels the management and staff went to as a result of the incident. This turned a negative into a positive (or it will be when we get the repair done!).

Lovely spacious bedroom, fantastic bathroom and a wonderful comfortable bed, assured a great night's sleep. However, the Michelin Starred restaurant was closed 'for the holidays' whatever that means. The Brasserie was alleged fully booked, but there seemed to be several tables that didn't get used. The hotel didn't attempt to recommend any good restaurants nearby, which is poor at this star rating.

Good night in the hotel, parking was helpful and dinner was good too.

Great location, friendly staff, spacious rooms but lacking some of things expected in a 4* hotel, and compared to other MGallery hotels I have stayed in. On the surface all appears well but my bathroom needed a deep clean (grubby shower screen, fittings falling off wall), the beverage facilities in the room were very poor with just a few teabags etc crammed in to a plastic cup (I guess I was expecting a coffee machine) and an underwhelming breakfast selection.

The Suite was amazing

We had one night in the hotel, en route back to London. The room was lovely. We had our dog with us. We booked dinner in your smart restaurant. It was disappointing that the dog wasn't allowed in the bar before dinner, but was accepted 2m away in the reception. Not the end of the world. Dinner was delicious. My big complaint was that your staff in the restaurant weren't enthusiastic or happy. They did their job efficiently, but with no charm, charisma or happiness.

Excellent service, dinner, room and parking security

Were welcomed and someone even came out to see if we needed a hand with out baggage . Comfortable room with large bed and nice linen. Good bathroom complementary toiletries . Good quality meal with attentive staff. Large variety available for breakfast. A very comfortable stay.

Everything worked quite well. The room was nicely appointed. The restaurant (Brasserie) served us a very nice meal at an affordable price. We bought things at the Boutique. The location is perfect. And your "pet friendly" accommodation is most appreciated.