Hotel La Citadelle Metz-MGallery 4 stars

Customer review rating (ALL Rating) 4.7/5 2,256 reviews

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Hotel La Citadelle Metz-MGallery - Image 1
Hotel La Citadelle Metz-MGallery - Image 2
Hotel La Citadelle Metz-MGallery - Image 3
Hotel La Citadelle Metz-MGallery - Image 4
5 Avenue Ney, 57000 METZ, France

Description

Hotel extras

  • A room service menu dedicated to fresh and homemade products!

  • An authentic and historic building in the heart of Metz

  • Paid private parking in front of the hotel; subject to availability

  • Meeting spaces adapted to all types of events.

  • Meeting areas comply with health measures, suitable for all types of events

Our accommodation(s)

Hotel location

Hotel La Citadelle Metz-MGallery

5 Avenue Ney
57000 METZ
France

GPS:49.114105, 6.170292

Telephone
Fax +33 3 87 17 17 18

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA RESERVE

Le Restaurant-now La Réserve-a nod to La Citadelle's past food store. Between bistro dishes and fine dining, the cuisine is delicious, generous and light. Online menu and booking at www.lareserve-metz.com

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,256 reviews

TripAdvisor Rating  4.0/5  1,052 reviews

Lovely place

Customer review rating 5.0/5

Tim Families - Confirmed reviews ALL

We loved our stay in Metz at the M Gallery

Dear TIM D., First of all, thank you for taking the time to answer your satisfaction survey following your stay at La Citadelle MGallery Hotel in Metz. We are glad to see you were satisfied of this experience. We are looking forward to welcoming you again for new wonderful moments. We remain at your disposal for any further assistance you may need, Best regards, Lif

excellent stay, easy access

Customer review rating 4.5/5

Edgar Couples - Confirmed reviews ALL

very comfortable hotel. Easy acces from and to the highway and walking distance from parc, restaurants and terrasses.

Dear EDGAR V., All our team members would like to thank you for staying at La Citadelle MGallery Hotel in Metz. It has been a real pleasure to welcome you and make the best of your trip to Moselle. We hope to welcome you again soon, Best regards, The Citadelle Team

Amazing building, great hotel

Customer review rating 5.0/5

Keith G. Friends - Confirmed reviews ALL

Stylish and comfortable with helpful staff and great service

Dear Keith, Thank you so much for your wonderful feedback. We are thrilled to hear that you found our building amazing and enjoyed your stay at our great hotel. We are delighted that you found our establishment stylish and comfortable, and that our staff provided helpful service throughout your visit. We look forward to welcoming you back soon. Best regards, The Citadelle Team

Very good suite room

Customer review rating 5.0/5

H L. Families - Confirmed reviews ALL

The suite room was very spacious and equipped with everything necessary. Although there wasn't much information available beforehand, we had no inconvenience during our four-night stay. In addition to a large bed and an extra sofa bed, there were additional sofas, chairs, and a table, making it comfortable to spend time in the room. The bathroom had a bathtub and a towel dryer, and the amenities were so good that I ended up purchasing the body lotion. The restaurant on the first floor offered free breakfast for children, and bicycles were available for rent. It was suitably distanced from the downtown area, allowing for quiet evenings.

Dear Hunju, Thank you for your detailed feedback. We're thrilled to hear that you had a very good experience in our suite room. We're glad the room was spacious and well-equipped, providing everything you needed for your four-night stay. We're pleased that you found the room comfortable with its large bed, extra sofa bed, and additional seating options. We take pride in our bathroom amenities and are delighted that you enjoyed them, purchasing the body lotion. It's also wonderful that you appreciated the free breakfast for children at our restaurant and took advantage of our bicycle rental service. Thank you for highlighting our quiet location, which allowed for peaceful evenings away from the downtown hustle. We hope to welcome you back for another enjoyable stay soon. Best regards, The Citadelle Team

Great nights stay, thank you

Customer review rating 4.5/5

Sharon B. Couples - Confirmed reviews ALL

Enjoyed our stay again with la Citadelle. Clean, comfortable room and great breakfast. Restaurant staff lovely. There was a mix up with my Accor points account, I seem to have 2 - one silver and one regular. For some reason no-one can fix this - I have emailed Accor, no answer which is disappointing - hence 9 rate not 10.

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Other web-users rate our hotel

  • 1,221 reviews 9.5/10 Location
  • 1,502 reviews 8.9/10 Room
  • 1,328 reviews 8.8/10 Service
  • 12 reviews 6/10 WiFi
  • 991 reviews 9.2/10 Comfort
  • 690 reviews 8.9/10 Breakfast
  • 654 reviews 8.6/10 Food
  • 409 reviews 8.8/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.