Hotel La Citadelle Metz-MGallery

Hotel La Citadelle Metz-MGallery 4 stars

Customer review rating (ALL Rating) 4.7/5 2,591 reviews

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Hotel extras

  • Labelled ALLSAFE by Bureau Veritas

  • A Room Service menu dedicated to fresh and home-cooked products!

  • An authentic and historic building in the heart of Metz

  • Private car park (fee) in front of the hotel

  • Meeting areas comply with health measures, suitable for all types of events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Hotel La Citadelle Metz-MGallery

5 Avenue Ney
57000 METZ
France

GPS:49.114105, 6.170292

Telephone +33 3 87 17 17 17

Fax +33 3 87 17 17 18

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA RESERVE

Le Restaurant-now La Réserve-a nod to La Citadelle's past food store. Between bistro dishes and fine dining, the cuisine is delicious, generous and light. Online menu and booking at www.lareserve-metz.com

Our accommodation(s)

Combining stone, glass and steel, La Citadelle exudes its imposing architecture and contemporary decoration: richness, charm and refinement. All 73 rooms and 2 suites offer a real luminosity that lends them a great deal of character. With a simple design, a few livelier touches reveal the chromatic harmonies of gray and wenge.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,591 reviews

TripAdvisor Rating  4.0/5  981 reviews

Great site. Easy walk into Metz Centre. Good people.

Customer review rating 4.5/5

Bruce F. Business - Confirmed reviews ALL

Great site. Easy walk into Metz Centre. Good people.

Dear Bruce, We very much appreciate your comments regarding your stay at La Citadelle Hotel MGallery in Metz. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to hosting you again, we remain at your service for any assistance you might need. Best regards, Pierre CUNAT Front Office Manager

Good location, great art

TripAdvisor rating 4.0/5

grwpl Couples - TripAdvisor review

Great building and a good location with parking available directly in front of the hotel. Not sure if there was any upgrade as nothing was said although we did get a drinks voucher so there was some recognition of ALL membership. Room a good size but virtually no available power points and no USB sockets so perhaps some updating needed. WiFi worked well. Bathroom a reasonable size with good water pressure. Restaurant very busy the night we were there but service was very good. Only small complaint was that the cheese was served so cold that it was almost tasteless. Such a shame for a country with great cheeses. Breakfast buffet reasonable Lots of interesting artwork in the public areas and restaurant

Dear Grwpl, Thank you very much for this great comment, it makes us very happy to read such nice comments from our customers, it motivates our teams and pushes them to give the best of themselves. We are delighted that you enjoyed your stay in our hotel, the kindness of our staff, the restaurant La Réserve and the city of Metz. We have noted the points for improvement and thank you for them. We have forwarded them to the departments concerned. We would be happy to welcome you again during your next stay in Metz. A nice day to you

The Perfect Stay

Customer review rating 5.0/5

Penelope E. Couples - Confirmed reviews ALL

A superb hotel, close to the town centre but very quiet indeed, set amongst parkland and trees. The room has obviously been recently renovated to a very high standard. Comfortable bed, quality bed linen and towels.

Dear Penelope, First of all, thank you for taking the time to answer your satisfaction survey following your stay at La Citadelle MGallery Hotel in Metz. We are glad to see you were satisfied of this experience. We are looking forward to welcoming you again for new wonderful moments. We remain at your disposal for any further assistance you may need, Best regards, Pierre CUNAT Front Office Manager Sincerely,

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Overnight stay. Room and bed were comfortable. Nice lunch at the restaurant.

Dear Madam B., Thank you for choosing La Citadelle MGallery Hotel in Metz for your stay in Moselle and for the trust you placed in us. We hosted you with great pleasure and are truly happy to learn that your stay was so pleasant ! All our teams in la Citadelle is at your disposal for your next stay. Best regards, Pierre CUNAT Front Office Manager

Nice surprise

Customer review rating 4.5/5

P J. Couples - Confirmed reviews ALL

If we come back to Metz, we would definitely stay here again. Loved the room, the restaurant and the location.

Dear PHUONG, Thanks for taking the time to write to us after your stay at La Citadelle MGallery Hotel. What a pleasure to read your positive comments, from our location in the heart of the city to the kindness of your staff. Please be sure that we will share your appreciations. They are very cheering for our teams ! We are thankful for your fidelity with our place and your satisfaction is our greatest motivation. Looking forward to hosting you again, we remain at your service for any assistance you might need. Best regards, Pierre CUNAT Front Office Manager

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Other web-users rate our hotel

  • 1,123 reviews 9.4/10 Location
  • 1,588 reviews 8.7/10 Room
  • 1,493 reviews 9/10 Service
  • 13 reviews 7.6/10 WiFi
  • 986 reviews 9/10 Comfort
  • 742 reviews 8/10 Food
  • 644 reviews 8.6/10 Breakfast
  • 444 reviews 8.8/10 Vibe

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