ibis Metz Centre Gare Hotel 3 stars

The hotel is very close to the main railway station. The check-in process was quick and easy. The staff were at reception were very good. I was happy with my room and the comfortable bed. I've stayed here before and I will stay again.

Old Hotel. We can hear perfectly what your neighbor is doing in the other room. No privacy.

Clean hotel. Nice staff.

Reception staff very nice. Rooms a bit small and rather dated but fairly clean. Good breakfast. Comfortable bed. I prefer Mercure hotels but these were fully booked. I think it was reasonable value for money.

Poor quality towels etc. Entrance through Garbage truck area. Room key did not work on 4 occasions

Good location, building not in good condition inside

Economical, clean, restful, and a great breakfast.

The room is of good quality, it is a reasonable price option, nearby the Central Station of Metz, located at walking distance to many interesting places. I have booked this room in advance for a price of 49 euros, which is comparatively cheaper than the price exposed if you were arriving the very same day and show up at the hotel without prior reservation (79 euros), so my suggestion is to book this hotel in advance to benefit of lower prices. The negative side is that when I have arrived for the check-in, the staff member told me that actually I have paid only 49 euros, but in reality the price for the room was 57.50 euros, so she was saying that I still had to pay 8.50 euros as additional in cash payment. Of course, I have immediately refused to pay any additional charge and since I had printed the entire reservation, it was clearly stated in the documentation I had that the room was fully paid and I did not need to pay any additional charge at the hotel. The staff member then said: "Sir, I can see your reservation in front of me in the computer, so I know what you are showing me as hard copy". If she could see my reservation on her computer in front of her, where it was written clearly that the room was fully paid and the balance at the hotel was ZERO euros, why she asked me 8.50 euros? She indeed withdrew her request and said that everything was fine and nothing was due. In short, I suggest you to be careful to pay the room in advance online with credit card, print your reservation where it is clearly written that there is no remaining balance to pay at the hotel to be able to react immediately to this undue and unjustified request of additional charge. Once again, the location, the price (with booking in advance) and the quality of the room is worthy the effort.

Cosy and nice hotel, brilliant breakfast, calm and silent, perfect service.

This is a nice little hotel in the centre of town - easy and pleasant walk to the cathedral. Easy parking close by. We arrived at about one o'clock in the morning, and still received a warm and friendly welcome. Beds very comfortable and shower excellent. All very clean. Also quiet.

The hotel is well situated, close to the railway station. Rooms are fine and spacious and very quiet. The breakfast is also quite good. We stayed in a room for three people, very close to the elevator.

The hotel is within easy walking distance of pay for parking (at station) and the pedestrian area. Rooms are a good size, clean with good showers and internet. Public rooms adequate but can get full for breakfast. Typical Ibis breakfast, continental with option for boiled eggs, good coffee. Two minor issues bar no longer seems to sell 75cl bottles of wine, only 25cl; luggage drop off difficult if parking not available on Rue des Augustins as Rue Vauban at hotel entrance shares narrow road with buses. Gnerally good for a long weekend.

This Ibis is very close to the station, but very quiet. Room was nice & even had a small balcony. Bathroom perfect, bed comfortable & buffet breakfast excellent. Breakfast area doubled up as bar area & had a large TV. Staff were all very friendly, local events were regularly advertised & good selection of leaflets on the area. All in all a nice stay.

Overall i was really disapointed with this ibis hotel. Although the room was clean and in reasonable condition the same could not really be said for some of the public areas. There is no parking at this hotel one has to park in a public underground car park st the railway station which is a 5 minute walk away and not easy to find in the one way system aroind the hotel. Not easy carrying all your luggage. It may be ok for a small overnight bag. This is one Ibis i shall not be returning too.

The room was clean, fresh, and everything was in good operating condition. The hotel is a short walk from the main railway station, like across the street. The employees were pleasant and helpful. The breakfast was very good. For the price, this hotel is an excellent choice.