Mövenpick Hotel Melbourne On Spencer 4.5 stars

Customer review rating (ALL Rating) 4.6/5 5,253 reviews

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Description

Hotel extras

  • Outdoor heated swimming pool, with hot tub & sauna open till 10pm

  • Miss Mi Asian restaurant. Winner of Good Food Chef's Hat award. Open for Lunch and Dinner

  • FREE daily Chocolate Hour from 2 pm to 3 pm and FREE ice cream for kids 12 years & under.

  • An easy stroll to Marvel Stadium, outlet shopping centres and the Southbank promenade

  • Located in the free tram zone & close to Southern Cross Station & Sky Bus terminal

Our accommodation(s)

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Hotel location

Mövenpick Hotel Melbourne On Spencer

160 Spencer, Street
3000 MELBOURNE
Australia

GPS:-37.817, 144.953

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,253 reviews

TripAdvisor Rating  4.5/5  130 reviews

Certificate of excellence 2024

Satisfied

Customer review rating 5.0/5

Je Friends - Confirmed reviews ALL

Good service and very attentive staff.

Dear Josefina E., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Bramer - Assistant Manager Mövenpick Hotel Melbourne On Spencer

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

Good. As always staff were exceptional

Dear Ross C., We very much appreciate your comments regarding your stay at the Mövenpick Hotel Melbourne On Spencer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tim Bramer - Assistant Manager Mövenpick Hotel Melbourne On Spencer

Quirky in such a good way!

TripAdvisor rating 5.0/5

Perry B TripAdvisor review

I really enjoyed this Hotel and found its quirkiness and funky room decor energising. The staff were nice, the gentleman at Reception endeavouring to be helful with my booking. I particularly relished the aqua couch in my room. the bathroom was also well-serviced.

Well located

Customer review rating 3.0/5

Carol B. Couples - Confirmed reviews ALL

Average, restaurant good

Dear Carol B., Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Melbourne On Spencer. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tim Bramer - Assistant Manager Mövenpick Hotel Melbourne On Spencer

Great location, clean modern rooms

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

I arrived around 8:45PM, asked about getting something to eat, was told restaurant wasn't open on Monday night, but the bar was, but was not made aware it was going to stop serving food at 9PM, so I went to the room to drop bags, and then was told at 9:04PM when I arrived at the bar that food had stopped. I then order room service, and the meal was quite average.

Dear Malcolm O., Thank you for taking the time to share your experience. I sincerely apologize for the inconvenience you encountered regarding food service upon your arrival. It’s disappointing to hear that we fell short in communicating the bar’s food service hours clearly, and I understand how frustrating this must have been after a long day of travel. I’m also sorry that your room service meal did not meet expectations. We strive to provide exceptional dining experiences in all areas, and I regret we missed the mark. Please know that I’ve shared your feedback with our team to ensure better communication and consistency in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tim Bramer - Assistan Manager Mövenpick Hotel Melbourne On Spencer

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Other web-users rate our hotel

  • 2,048 reviews 9.7/10 Location
  • 2,444 reviews 8.4/10 Room
  • 2,606 reviews 9.1/10 Service
  • 27 reviews 8.9/10 WiFi
  • 953 reviews 7.6/10 Food
  • 939 reviews 8.9/10 Cleanliness
  • 741 reviews 9.6/10 Vibe
  • 649 reviews 8.4/10 Amenities

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