ibis budget Singapore West Coast 2 stars

Customer review rating (ALL Rating) 4.1/5 145 reviews

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Description

Hotel extras

  • 15-minute drive from VivoCity, Singapore's largest mall.

  • 5-minute drive from Dover MRT Station.

  • 5-minutes drive from National University of Singapore.

  • 15-minutes drive from Sentosa Island.

Our accommodation(s)

Book this hotel
Room 1

Catering to your need for comfort, the cosy , windowless standard rooms are simply furnished, equipped with basic amenities to ensure a comfortable and relaxing hotel stay.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • 2 pers. max
  • 12 m² / 129 sq ft
  • Bedding 2 x Single bed(s)

Treat yourself as a smart urban person in our Superior Room with 1 double bed equipped with basic amenities for a comfortable hotel stay.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Treat yourself as a smart urban person in our Superior Room with 2 single beds equipped with basic amenities for a comfortable hotel stay.

Max. number of persons
2
Area
From 12 m² / 129 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Enjoy even more in our Deluxe Room with 1 double bed equipped with basic amenities for a comfortable and relaxing hotel stay.

Max. number of persons
2
Area
From 13 m² / 139 sq ft

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Enjoy even more in our Deluxe Room with 2 single bed equipped with basic amenities for a comfortable and relaxing hotel stay.

Max. number of persons
2
Area
From 13 m² / 139 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Complementary in room coffee or tea

Bathroom

Bathroom Facilities

  • Bathroom products
  • Mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Free local calls
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Hotel location

ibis budget Singapore West Coast

418 Pasir Panjang Road
118759 Singapore
Singapore

GPS:1.29214, 103.76886

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • 100% Non Smoking Property
  • 57 rooms
  • One room for people with reduced mobility
  • 57 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Safe deposit box at reception

  • Safe deposit box at reception Additional charge

Luggage storage

  • Luggage storage
  • On site

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  145 reviews

Customer review rating 4.5/5

‌- A. M. R. P. Business - Confirmed reviews ALL

Customer review rating 3.0/5

‌- M. S. Business - Confirmed reviews ALL

Customer review rating 4.0/5

Apirat B. Business - Confirmed reviews ALL

Customer review rating 4.0/5

‌- Y. B. H. Business - Confirmed reviews ALL

Dear Y. B. H., Thank you for your kind words regarding your recent experience at ibis budget Singapore West Coast. We are delighted to hear that you found your stay comfortable and appreciated our location and pricing. It is our aim to provide accessible accommodations that meet the needs of our guests. We look forward to welcoming you back in the future. Warm regards, Janet Guest Experience Executive

Customer review rating 5.0/5

Andrew N. C. Solo - Confirmed reviews ALL

Dear Andrew N. C., Thank you for your positive feedback regarding your stay at ibis budget Singapore West Coast. We are delighted to hear that you found our location convenient, particularly with proximity to the bus stop and NUS. Our aim is to provide our guests with easy access to key destinations, and it is gratifying to know that we met your expectations in this regard. Warm regards, Janet Guest Experience Executive

Customer review rating 3.0/5

‌- M. S. Business - Confirmed reviews ALL

I've been staying @ this hotel for years since Fragrance times, which means I accept the hotel in overall aspects. One thing I want improved if possible is door closing mechanism; if the next door guest is indifferent, it makes a terrible big sound in midnight.

Customer review rating 4.0/5

Apirat B. Business - Confirmed reviews ALL

Well located ,near convenient store .

Customer review rating 4.0/5

‌- Y. B. H. Business - Confirmed reviews ALL

Comfortable stay and reachable price.

Dear Y. B. H., Thank you for your kind words regarding your recent experience at ibis budget Singapore West Coast. We are delighted to hear that you found your stay comfortable and appreciated our location and pricing. It is our aim to provide accessible accommodations that meet the needs of our guests. We look forward to welcoming you back in the future. Warm regards, Janet Guest Experience Executive

Customer review rating 5.0/5

Andrew N. C. Solo - Confirmed reviews ALL

near bus stop near NUS

Dear Andrew N. C., Thank you for your positive feedback regarding your stay at ibis budget Singapore West Coast. We are delighted to hear that you found our location convenient, particularly with proximity to the bus stop and NUS. Our aim is to provide our guests with easy access to key destinations, and it is gratifying to know that we met your expectations in this regard. Warm regards, Janet Guest Experience Executive

Customer review rating 5.0/5

Judith M. S. P. Solo - Confirmed reviews ALL

Lovely staff, excellently clean if quite small room; walls are a bit thin but otherwise the room was comfortable and my stay was excellent.

Dear Judith M. S. P., Thank you for your kind words regarding your recent stay at ibis budget Singapore West Coast. We are delighted to hear that you found our location convenient and appreciated the clean and comfortable accommodations. Your feedback about the room size and wall soundproofing is valuable, and we will certainly take it into consideration as we continually strive to enhance our guest experience. Warm regards, Janet Guest Experience Executive

Customer review rating 4.0/5

Salman A. B. Solo - Confirmed reviews ALL

I had a comfortable stay while visiting NUS. The staff were very friendly and happy to help. I would definitely consider this place for a short visit of NUS in future.

Dear Salman A. B., We are delighted to receive your compliments for our convenient location and friendly service. Our hotel is indeed a perfect choice for travelers here in Singapore for business trips or to attend events at National University of Singapore (NUS) because of the close proximity. Our hotel team strives for comfortable stays for all guest and goal is 100% customer satisfaction and we would love to welcome you back for another wonderful stay with us on your next visit! Best Regards Teo SK Guest Experience Executive

Customer review rating 4.0/5

Pekka T. K. Business - Confirmed reviews ALL

Otherwise perfect, wifi signal quality and internet speed should be better.

Dear Pekka T. K., Thank you for the positive review rating and your comments. We are glad that you found the hotel location convenient and the room comfortable. Our WiFi facility has been set up to support our guests’ needs for connectivity. However, during peak periods such as in the evenings, the sheer amount of connections being made may result in slightly reduced surfing speeds. Your feedback on the wifi signal quality is noted and will be looked into. We appreciate you staying with us and hope to welcome you back through our doors again. Best Regards Teo SK Guest Experience Executive

Customer review rating 5.0/5

Withayavuth J. Business - Confirmed reviews ALL

Near working area

Dear Withayavuth J., Thank you for choosing ibis budget Singapore West Coast as your preferred accommodation. It has been such a pleasure to have provided you with a positive stay experience, and we certainly look forward to welcoming you back soon! Best Regards Teo SK Guest Experience Executive

Customer review rating 4.5/5

Ploypilai R. Couples - Confirmed reviews ALL

The first time and over my expectation.

Dear Ploypilai R., The Hotel Team is delighted to receive your exceptional review rating and learn that it has exceeded your expectations. We are happy that you found the hotel's location convenient and you felt welcomed by our staff. We look forward to welcome you back the next time you are in Singapore. Best Regards Teo SK Guest Experience Executive

Customer review rating 4.0/5

Tong C. Y. Business - Confirmed reviews ALL

overall is good

Dear TONG C. Y., Thank you for our positive review and feedback. We re pleased that you had a comfortable stay and our hotel met your expectations. We hope to welcome you back through our doors again. Best Regards Teo SK Guest Experience Executive

Customer review rating 4.0/5

Bohan X. Solo - Confirmed reviews ALL

Well located, bus stop right at front gate. Small room, but enough for this price! Maybe a little too small for two, but enough for one.

Dear Bohan X., Thank you for the positive review rating and feedback. We are glad that you found the hotel's location convenient and the room comfortable enought. It looks like you had spotted a great bargain in staying with us and we certainly look forward to welcome you back soon! Best Regards Teo SK Guest Experience Executive

Customer review rating 0.5/5

Jennisa M. Solo - Confirmed reviews ALL

My stay was extremely disappointing. While I understood that the room would be small, the poor soundproofing made it almost impossible to rest. I could clearly hear people showering, using hairdryers, talking in nearby rooms, and guests walking through the corridor and closing doors loudly in the middle of the night. My room was also directly behind the elevator, and I could hear the elevator machinery moving up and down throughout the night. I was barely able to sleep. Cleanliness was also inconsistent. The room appeared to have been cleaned only superficially, and the floor had not been properly swept until I raised it with reception. On another occasion, I noticed that a stained towel had not been replaced and again had to inform the receptionist. To their credit, the reception staff responded when I raised these concerns. However, guests should not have to repeatedly report basic issues with cleanliness and room conditions. Unfortunately, the overall experience was very uncomfortable and far below what I expected from a hotel stay.

Dear Jennisa M., Thank you for taking the time to share your experience following your recent stay with us. We regret to learn that your visit did not meet your expectations and that you encountered several issues that affected your comfort. We acknowledge your concerns regarding the soundproofing in your room. While we strive to provide a pleasant environment for all our guests, we recognize that noise can sometimes be an unavoidable aspect of hotel living. Your feedback regarding the disturbances from neighboring rooms and the elevator machinery is invaluable, and we assure you that we will review this matter further to enhance the experience for future guests. Additionally, we are disappointed to hear about the inconsistencies in cleanliness that you observed during your stay. Our housekeeping team is typically dedicated to maintaining high standards, and it is concerning to learn that these standards were not met in your case. We appreciate your diligence in bringing these matters to the attention of our reception staff, and we will ensure your feedback is communicated to the team for further training and improvement. It is our goal to provide a comfortable and enjoyable stay for all our guests, and your insights will help us work towards that objective. Warm regards, Janet Guest Experience Executive

Customer review rating 5.0/5

Taweesak W. Business - Confirmed reviews ALL

Hotel staff and facilities well allocated.

Customer review rating 3.5/5

‌- F. Solo - Confirmed reviews ALL

Not provide mineral water, tooth paste & brush

Customer review rating 4.5/5

Abdulahad A. P. Couples - Confirmed reviews ALL

Location was good for me, close to NUS. Room was small but well equipped with all functional facilities.

Dear Abdulahad A. P., Thank you for your exceptional rating. We are delighted to hear that the hotel's location is convenient for you and is value for money. We are committed to providing a superior experience at a fair price, and we are glad to have hit the mark for you! We look forward to welcome you back through our doors again. Best Regards Teo SK Guest Experience Executive

Customer review rating 5.0/5

Bin A. B. Business - Confirmed reviews ALL

Perfect

Dear Bin A. B., It has been such a pleasure to have provided you with a perfect stay experience, and we certainly look forward to welcoming you back soon! Best Regards Teo SK Guest Experience Executive

Customer review rating 3.5/5

Posma E. S. P. Solo - Confirmed reviews ALL

Tooth brush & tooth paste not provided

Dear Posma E. S. P., Thank you for staying with us and writing a review. We are gratified that you are overall quite satisfied with your stay experience. Dental kits are available upon request from our 24/7 Front Desk. We value your patronage and it is our hope to welcome you through our doors again. Warm Regards Teo SK Guest Experience Executive

Customer review rating 3.5/5

Vinay A. D. Business - Confirmed reviews ALL

Very basic. Small room - 1 person with luggage struggles. Noise from corridor. Bathroom is like an airport bathroom with shower. Toilet roll was almost finished on arrival, needs staff to refill.

Dear Vinay A. D., Thank you for sharing your feedback regarding your recent stay with us. We appreciate your comments about the room size and the noise levels, as well as the need for improved attention to bathroom supplies. Your insights are valuable, and we will take them into consideration to enhance the experience for our guests. We hope to have the opportunity to welcome you again in the future. Warm regards, Janet Guest Experience Executive

Customer review rating 3.5/5

Xiang Y. Business - Confirmed reviews ALL

The hotel is located near the NUS. The staff is professional and friendly. However, there is no free bottled water available. You need to purchase it from the nearby convenience store. You can ask for free toothbrushes, toothpaste, slippers, etc. But they are all of surprisingly low quality. For the consideration of your personal health, please bring your own. And I bought a soap bar to avoid using the shampoo/liquid soap (2-in-1) in the restroom. Oh, speaking of the restroom, the design is fairly unreasonable. Every day, the staff will provide new towels, but they are placed inside the restroom; there is no shelter for the shower area from the rest of the space, so I have to move those towels OUT of the restroom if I still want to have dry towels after the shower. This reminds me that I am not well off enough to afford a better place to stay in Singapore, lol.

Dear Xiang Y., Thank you for taking the time to share your detailed feedback. We're pleased to know that you appreciated our convenient location near NUS and found our staff professional and friendly. As part of our sustainability efforts, we do not provide complimentary bottled water in our guest rooms. Singapore's tap water is safe to drink and meets high international quality standards, and each room is equipped with a kettle for guests who prefer to enjoy hot or boiled water. In line with the sustainability initiative, amenities such as toothbrushes, toothpaste, and slippers are available upon request rather than being placed automatically in every room. This approach helps us reduce single-use plastics while still ensuring these items are available whenever our guests need them. We appreciate your understanding and support as we work towards more environmentally responsible hospitality. We appreciate your candid remarks and hope to have the opportunity to welcome you back in the future, where we aim to provide an even more satisfying experience. Warm regards, Janet Guest Experience Executive

Other web-users rate our hotel

  • 196 reviews 9.4/10 Location
  • 277 reviews 4.2/10 Room
  • 241 reviews 8.9/10 Service
  • 162 reviews 1.6/10 Comfort
  • 109 reviews 7.2/10 Cleanliness
  • 65 reviews 6.8/10 Value
  • 16 reviews 3.9/10 Breakfast

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