Mercure Avignon Gare TGV 4 stars
Customer review rating (ALL Rating) 4.5/5 979 reviews
2 rue Mère Térésa
AVIGNON At 12km / 7 miles
MARSEILLE At 93km / 57 miles
AVIGNON PUJAUT At 14km / 8 miles
AVIGNON NORD At 12km / 7 miles
GARE TGV At 0km / 0 miles
Check-in from - Check out up to
LES GUSTAVES welcomes you every day noon and evening. Our chef offers modern, regional cuisine with seasonal produce. In a new authentic setting, come and taste characterful cuisine.
Completely renovated, the hotel has 115 contemporary and functional rooms with free WIFI access. Depending on your desires, choose our Classic, Privilege, Family or Suites. Some also have balconies. All our rooms are air-conditioned and equipped with a flat-screen TV with chromecast and a courtesy tray.
Our guest reviews
100% genuine reviews from our guestsFind out more
Customer review rating 5.0/5
Anonymous Couples - Confirmed reviews ALL
Friendly and accommodating staff. Good variety of food. Perfect room. Thank you.
Customer review rating 4.0/5
Anonymous Friends - Confirmed reviews ALL
Hotel staff was friendly. Food was good. The only thing we found odd, as friends traveling together was the curtain for the shower area. Also the beds were too close together. But overall nice hotel, clean and new with many amenities
Great family stay
TripAdvisor rating 5.0/5
Gdsvoyageurs Families - TripAdvisor review
Great stay Family of 4 (including a 13 and 9 yo)+ cat + electric car. We initially came in for two nights to use it as a base to go around and visit Provence. Our initial criteria was to find an hotel in Avignon with electric chargers for cars, a pool and accept pets. Needless to say it was almost mission impossible but this hotel ticked all the boxes. We stayed in rooms 206 and 207. The rooms are spacious and new (we went for two joint classic rooms), the food of restaurant (although a bit on the expensive side) was fabulous and the pool surprising large for an hotel in this area. Lovely place to go to after a day of visits to cool down and enjoy a few cocktails. We tried all the facilities: gym, spa, pool, electric chargers, restaurant, bar, kids room and everything was to the standard you would expect. I must admit that we were one of these families with a hundred and one requests but they were always handled to perfection and with a smile: as we had a cat with us, we requested no housekeeping be done which they obliged (you’d be surprised how many hotel forget and let the cat escape 🙈), we were able to get joint rooms as we were travelling with teen/children, and upon request they provided fruits salads as desert for the kids menu instead of ice cream as set out in the menu (nice change as they spent their afternoon eating ice cream as it was so hot!). We enjoyed our trip so much that we decided to extend it by one night and do a late check out, again, not a bother. A big shout out to Manon, Deborah and Mathis who were great at the restaurant (+the barman who I didn’t get the name and makes great cocktails). The plus: the rooms, pool, electric car chargers (a lot of them so no queue!), the restaurant The “less”: towels and a mirror in the gym would be nice (especially for those doing weights to watch their backs) and check your bill re breakfast, I think it is automatically included but the staff is happy to remove it once you point this out. Overall, an excellent experience.
Très Cher(e) client(e), C'est un plaisir de lire votre commentaire, nous vous remercions d'avoir pris le temps de partager votre expérience avec nous et nous nous ferons un plaisir de la partager avec nos équipes !. Nous avons à cœur de trouver des solutions pour chaque demande et sommes ravis de constater que c'est une mission réussie ! Nous sommes heureux que vous ayez profité d'un de ces moments importants en famille et que vous ayez passé un bon séjour. Nous prenons également bonne note de vo remarques, que nous transmettons aux services concernés. Nous espérons avoir le plaisir de vous accueillir à nouveau une prochaine fois ! Bien cordialement, Fanny, Service commercial Mercure Avignon TGV
Comfortable room and hotel, and great breakfast
Customer review rating 5.0/5
Marie-julie Couples - Confirmed reviews ALL
Comfortable room. Big enough for 2 people. Bed was a good size and we slept well. The food was great and everyone was helpful and friendly.
Poor customer service
Customer review rating 0.5/5
Maxine W. Families - Confirmed reviews ALL
Our air conditioning unit didn’t work and we were told there were no other rooms to move us too and that if we put our hand up to the grill of the unit then we could feel it! Also we went to breakfast at 9.30 and the food was empty even though it was open until 10am. Again we weee fobbed off and told sorry that food has all gone as all the people have eaten it! Disgusting attitude
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