Mercure Avignon TGV Hotel and Spa 4 stars

Customer review rating (ALL Rating) 4.6/5 1,072 reviews

Mercure Avignon TGV Hotel and Spa - Image 1
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Description

Hotel extras

  • Green Key and Tourisme & Handicap certification

  • Immediate proximity to Avignon's TGV station

  • 285sqm of wellness space

  • Modern meeting rooms with natural daylight

  • Local lounge bar and gourmet restaurant with a terrace

Our accommodation(s)

Hotel location

Mercure Avignon TGV Hotel and Spa

2 rue Mère Térésa
84000 AVIGNON
France

GPS:43.928696, 4.784743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LES GUSTAVES

LES GUSTAVES welcomes you every day noon and evening. Our chef offers modern, regional cuisine with seasonal produce. In a new authentic setting, come and taste characterful cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,072 reviews

Customer review rating 4.0/5

Jiade N. Families - Confirmed reviews ALL

Very clean and quiet for a good sleep.

Customer review rating 4.5/5

Bruno R. Couples - Confirmed reviews ALL

Unplanned stay, after we punctured a tyre, but everybody was so nice.

Dear Mr R., Thank you for your feedback following your stay at Mercure Avignon TGV & Spa. It is with great pleasure that we receive your compliments. We will certainly share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer impeccable service. We look forward to welcoming you again for a stay that deserves a 5-star rating. Marie, Sales Department, Mercure Avignon TGV & Spa

Customer review rating 3.0/5

Bob L. Couples - Confirmed reviews ALL

I'll extract 2 comments from emails I received from the hotel regarding my booking and my request to use the Spa. 1) Furthermore, regarding the spa, I invite you to contact them to reserve your appointments as soon as possible. 2) Thank you for your message and for your interest in our spa facilities. Unfortunately, the spa will be exceptionally closed for maintenance works throughout the entire week. Annoying as we were looking forward to using the facilities. We pointed this out during check in and cannot compliment enough how well our issue was handled. Apart from this, everything about our short stay was very nice indeed.

Dear Mr. L., Thank you for your comments following your stay at the Mercure Avignon TGV & Spa. Your satisfaction is the priority of our staff who work day after day to offer you an impeccable service. We regret that the commercial gesture granted by our collaborator to compensate for your disappointment was not sufficient to improve the rating assigned to your stay. We hope to welcome you again for a stay that we hope will deserve the rating of 5 stars. Marie, Commercial Service Mercure Avignon TGV & Spa

Customer review rating 4.0/5

Ys C. Families - Confirmed reviews ALL

Room was well appointed, staffs we encountered were friendly and helpful however the wifi in the room was not usable at all

Dear Mr C., Thank you for your feedback following your stay at Mercure Avignon TGV & Spa. It is with great pleasure that we receive your compliments. We will certainly share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer impeccable service. We look forward to welcoming you again, Marie, Sales Department, Mercure Avignon TGV & Spa

Customer review rating 4.5/5

Jochen W. Solo - Confirmed reviews ALL

very friendly receptionist, fast answers to all my questions. Thank you!

Dear Mr W., Thank you for your feedback following your stay at Mercure Avignon TGV & Spa. It is with great pleasure that we receive your compliments. We will certainly share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer impeccable service. We look forward to welcoming you again, Marie, Sales Department, Mercure Avignon TGV & Spa

Other web-users rate our hotel

  • 539 reviews 8.7/10 Location
  • 928 reviews 7.2/10 Room
  • 1,157 reviews 9.4/10 Service
  • 17 reviews 0/10 WiFi
  • 474 reviews 7.7/10 Food
  • 383 reviews 7.9/10 Breakfast
  • 365 reviews 7.2/10 Cleanliness
  • 338 reviews 8.8/10 Wellness Area

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