Mercure Avignon TGV Hotel and Spa 4 stars

Customer review rating (ALL Rating) 4.6/5 1,093 reviews

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Description

Hotel extras

  • Green Key and Tourisme & Handicap certification

  • Immediate proximity to Avignon's TGV station

  • 285sqm of wellness space

  • Modern meeting rooms with natural daylight

  • Local lounge bar and gourmet restaurant with a terrace

Our accommodation(s)

Hotel location

Mercure Avignon TGV Hotel and Spa

2 rue Mère Térésa
84000 AVIGNON
France

GPS:43.928696, 4.784743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LES GUSTAVES

LES GUSTAVES welcomes you every day noon and evening. Our chef offers modern, regional cuisine with seasonal produce. In a new authentic setting, come and taste characterful cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,093 reviews

Customer review rating 4.0/5

Christine-anne C. Business - Confirmed reviews ALL

Excellent welcome by the staff. However due to an event of BYD, the parking was not accessible. The choice of the menu for the dinner was limited, and medium quality. The bedroom was great and the overall of the hotel too.

Chère Madame C., Nous vous remercions pour vos commentaires suite à votre séjour au Mercure Avignon TGV & Spa. C’est avec grand plaisir que nous recevons vos compliment, nous ne manquerons pas de les partager avec toute notre équipe. Veuillez que notre hôtel dispose de deux parkings, l'un était bien accessible durant votre séjour. Concernant notre restaurant, nous nous efforçons de proposer une cuisine de qualité et de saison. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Nous sommes impatients de vous accueillir de nouveau pour un séjour qui nous l'espérons, méritera la note de 5 étoiles. Marie, Service Commercial Mercure Avignon TGV & Spa

Customer review rating 4.5/5

Didier G. Families - Confirmed reviews ALL

Nice and efficient staff.

Dear Mr Goudan, Thank you for your feedback following your stay at Mercure Avignon TGV & Spa. It is with great pleasure that we receive your compliments. We will certainly share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer impeccable service. We look forward to welcoming you again for a stay that we hope will deserve the 5-star rating. Marie, Sales Department, Mercure Avignon TGV & Spa

Customer review rating 5.0/5

Pamela R. Couples - Confirmed reviews ALL

Great pool! Good food. Terrific room.

Dear Mrs R., Thank you so much for your great feedback following your stay at Mercure Avignon TGV & Spa. It is with great pleasure that we receive your compliments. We will certainly share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer impeccable service. We look forward to welcoming you again, Marie, Sales Department, Mercure Avignon TGV & Spa

Customer review rating 2.0/5

Salvatore D. Families - Confirmed reviews ALL

Was OK, staff quit friendly, but WiFi was extremely bad. Not usable.

Dear Mr. D., Thank you for your response following your stay at the Mercure Avignon TGV & Spa. It is with pleasure that we acknowledge your compliments regarding the welcome of our team. However, we are sorry that the inconvenience encountered with the Wi-Fi has heavily impacted your evaluation. Please note that our staff is at your disposal 24/7 to respond to any technical inconvenience encountered during your stay with us. A simple conversation with the reception would have allowed us to assist you immediately in order to facilitate your connection. Your satisfaction is the priority of our staff who work day after day to offer you an impeccable service. We hope to welcome you again for a stay without false note. Marie, Sales Department Mercure Avignon TGV & Spa

Customer review rating 4.0/5

Jiade N. Families - Confirmed reviews ALL

Very clean and quiet for a good sleep.

Dear Mr Jiade N., Thank you for your feedback following your stay at Mercure Avignon TGV & Spa. It is with great pleasure that we receive your compliments. We will certainly share your appreciations with our entire team. Your satisfaction is the greatest reward for our staff who work day after day to offer impeccable service. We look forward to welcoming you again for an experience that deserves the 5-star rating, Marie, Sales Department, Mercure Avignon TGV & Spa

Other web-users rate our hotel

  • 540 reviews 8.5/10 Location
  • 937 reviews 7.3/10 Room
  • 1,162 reviews 9.4/10 Service
  • 18 reviews 0/10 WiFi
  • 477 reviews 7.9/10 Food
  • 384 reviews 8/10 Breakfast
  • 371 reviews 7.3/10 Cleanliness
  • 347 reviews 9/10 Wellness Area

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