Mercure Avignon Gare TGV 4 stars

Customer review rating (ALL Rating) 4.6/5 1,326 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • 115 contemporary rooms, recently renovated

  • Immediate proximity to Avignon's TGV station

  • 285sqm of wellness space

  • Modern meeting rooms with natural daylight

  • Bar lounge and restaurant, terrace and swimming pool for afterwork/ events

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Mercure Avignon Gare TGV

2 rue Mère Térésa
84000 Avignon
France

GPS:43.928696, 4.784743

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Les Gustaves

LES GUSTAVES welcomes you every day noon and evening. Our chef offers modern, regional cuisine with seasonal produce. In a new authentic setting, come and taste characterful cuisine.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,326 reviews

TripAdvisor Rating  4.5/5  232 reviews

Certificate of excellence 2023

well located and very nice hotel

Customer review rating 5.0/5

Claudia R. Business - Confirmed reviews ALL

everything perfect, room was great, great location, amazing breakfast and staff was very nice

Dear Mrs R., Thank you for your kind review regarding the Mercure Avignon TGV. We are delighted to hear that you were pleased with your stay. We strive to make sure our guests have a great experience during their stay. Your feedback is greatly appreciated and we look forward to welcoming you back soon. Margaux, Sales department Mercure Avignon TGV

Stylish New Rooms in a Well-Run Hotel

TripAdvisor rating 5.0/5

8Chocolate TripAdvisor review

I really liked this hotel. It is evident it is a very well-managed property. All staff I encountered were welcoming and helpful. There was plenty of parking available in the gated lot in front of the hotel. When that lot filled, there was parking at a lot a few steps away. The hotel is located within easy walking distance of the tgv station. What really appealed to me were the fresh, stylish and comfortable rooms. My room was so clean - spotless. I don’t toss around “spotless” lightly. The housekeeping staff was excellent. The room was quiet and peaceful. There were wooden floors in the rooms, which I really appreciated for cleanliness and looks. I thought the decor was lovely, sleek and modern yet cozy. The public rooms were also very stylishly and appealingly decorated. The only area that could use a slight improvement would be breakfast. The eggs needed to be replaced more often. But that’s a minor complaint. There were oranges available to make your own fresh juice, plenty of breads/pastries, etc. It got a bit chaotic, evidently the hotel was quite full, so I enjoyed the option of dining on one of the tables outside overlooking the pool. It was Easter weekend and the hotel staff decorated so nicely. I thought that was a lovely touch. I had such a good experience at this Mercure that I find myself looking for Mercures or other brands by Accor when I plan travel. I have yet to find one that matches the quality of this particular Mercure, though.

Good modern hotel, rather an odd location

Customer review rating 4.0/5

Mary E. Couples - Confirmed reviews ALL

Got lost walking from Avignon TGV - it was dark and streets not well lit. Ended up back T Station- taxi driver reluctantly drove us to your hotel. He said it was easy to walk there! However he did and the hotel itself was very clean and comfortable. Strange arrangement for shower area. Not behind a closeable door just a curtain.

Dear Mrs E. Thank you for taking the time to review us. We appreciate the positive feedback about our hotel and are glad that you found it to be comfortable. At Mercure Avignon Gare TGV, we strive to provide a safe and comfortable experience for all our guests, and will continue to take feedback into account as we look to make improvements to our services in the future. Thank you again for your time and patience during your stay with us. Yours sincerely, Margaux, Sales department Mercure Avignon TGV

Functional bare bones hotel.

TripAdvisor rating 3.0/5

virginialQ7351LU Couples - TripAdvisor review

This would be a perfect place for a traveling sport team. The capsule like rooms are evocative of tv space travel accommodations. The sink and shower are actually in the bedroom. All restaurant amenities are automated, but the coffee delivery system wasn’t working. There’s an attempt to project a cool image, but, frankly, unless there’s a super sale, I’d give this overpriced accommodation a pass.

Here for the rugby

Customer review rating 4.5/5

Simon Couples - Confirmed reviews ALL

Excellent hotel, all staff were kind and helpful.

Dear Mr.R., We kindly thank you for your review! The entire Mercure Avignon TGV team was very pleased to welcome you and would be delighted to see you again very soon. Regarding your rewards, you should have received your 782 points on your card after your check-out, since you made your reservation on all.accor.com. Please let us know if you have any other question regarding the ALL - Accor Live Limitless program! Sincerely, Margaux, Sales department Mercure Avignon TGV

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Other web-users rate our hotel

  • 398 reviews 8.4/10 Location
  • 725 reviews 7.9/10 Room
  • 1,000 reviews 9.3/10 Service
  • 26 reviews 2.8/10 WiFi
  • 423 reviews 7.9/10 Food
  • 315 reviews 8.6/10 Breakfast
  • 305 reviews 9.7/10 Vibe
  • 289 reviews 8.1/10 Cleanliness

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