Mercure Avignon Centre Palais des Papes Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,003 reviews

Best price
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Mercure Avignon Centre Palais des Papes Hotel - Image 1
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Mercure Avignon Centre Palais des Papes Hotel - Image 3
Mercure Avignon Centre Palais des Papes Hotel - Image 4
GPS: rue Molière, 1 rue Jean Vilar, (GPS Parking : Parking Palais de, 84000 AVIGNON, France

Description

Hotel extras

  • Central location, Place de l'Horloge, by the Opéra Théâtre d'Avignon.

  • At the heart of the Festival de Théâtre in Avignon

  • In Place de l'Horloge, opposite Opéra Théâtre d'Avignon

  • Ideal location to explore all of Provence!

Our accommodation(s)

Hotel location

Mercure Avignon Centre Palais des Papes Hotel

GPS: rue Molière, 1 rue Jean Vilar, (GPS Parking : Parking Palais de
84000 AVIGNON
France

GPS:43.949783, 4.806551

Telephone
Fax +33 4 90 80 93 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Start the day with a delicious buffet breakfast served in our restaurant from 6:30 am. Or, if you prefer, order it from room service until midday, or choose our Express set menu served at the bar from 6:30 am until midday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,003 reviews

TripAdvisor Rating  4.0/5  1,226 reviews

Certificate of excellence 2023

Don’t bother but location was very good

TripAdvisor rating 3.0/5

Olena S Friends getaway - TripAdvisor review

Hotel located in a Nice area & location but the Beds & pillows were very uncomfortable. The bed felt like you were sleeping on the floor; very hard. Room decor was nothing to brag about, simple and nothing special. Very few amenities; No conditioner, body lotion, wash  cloths, etc. Breakfast was very good & plentiful. Dinner food & service was awful. Asked for hangers & had to call 2 times & a visit to the reception area before I got 3 extra hangers (I asked for 10). Safe is complicated to set up. We were very happy to leave this hotel. Would not recommend.

Never Book This Hotel Again

Customer review rating 0.5/5

Bob Couples - Confirmed reviews ALL

My wife became critically ill had had to return to the States. The hotel would not cancel my reservation 48 hours in advance.

Warm welcome

TripAdvisor rating 5.0/5

964hannah TripAdvisor review

Perfect location in town, received a lovely warm friendly welcome by Yoann. Would stay again based off of the teams hospitality. Beds comfy and lovely hot shower. Yoann is a credit to the hotel, no matter what time of day/night he was there with great hospitality and that’s really appreciated. We left and completely forgot to leave a tip which we are so sorry about. I emailed the hotel prior to arriving about the best place to park. Directions were very clear and once in the car park it’s clearly signed where to park in relation to which Mercure you are staying in. Not sure how people are getting confused over which hotel they are in as this will say on your booking! This isn’t the hotel’s fault

Good location, poor aircon

Customer review rating 3.0/5

James B. Business - Confirmed reviews ALL

Great location, nice breakfast, but in neither room did the aircon work well enough and therefore had a pretty poor nights sleep.

Great location

Customer review rating 4.0/5

Groff Families - Confirmed reviews ALL

Nice hotel with a decent breakfast and a truly perfect location. Air conditioning could have been better. Note: the best restaurants in town are away from the main square.

Dear Sir B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Avignon Centre Palais des Papes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoann and the Mercure Palais des Papes team :)

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Other web-users rate our hotel

  • 445 reviews 8.9/10 Location
  • 519 reviews 6.3/10 Room
  • 525 reviews 9.2/10 Service
  • 5 reviews 7.6/10 WiFi
  • 245 reviews 5.7/10 Comfort
  • 195 reviews 8.3/10 Breakfast
  • 122 reviews 2.6/10 Amenities
  • 121 reviews 5.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.