Mercure Avignon Centre Palais des Papes Hotel

Mercure Avignon Centre Palais des Papes Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 909 reviews

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Hotel extras

  • Central location, Place de l'Horloge, by the Opéra Théâtre d'Avignon.

  • At the heart of the Festival de Théâtre in Avignon

  • In Place de l'Horloge, opposite Opéra Théâtre d'Avignon

  • Ideal location to explore all of Provence!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Mercure Avignon Centre Palais des Papes Hotel

GPS: rue Molière, 1 rue Jean Vilar, (GPS Parking : Parking Palais de

GPS:43.949783, 4.806551

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
Near the property
  • Car park


Start the day with a delicious buffet breakfast served in our restaurant from 6:30 am. Or, if you prefer, order it from room service until midday, or choose our Express set menu served at the bar from 6:30 am until midday.

Our accommodation(s)

Depending on your preferences, choose from our different room categories: Standard Rooms with double bed or twin beds, Superior Rooms for more comfort and space or Family Rooms for 3 or 4 people.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  909 reviews

TripAdvisor Rating  4.0/5  1,177 reviews

Parking and access was terrible we were not notified on how to arrive with our luggage and the front desk person when we sent one from our party to ask asked did a poor job explaining

Customer review rating 2.0/5

Ronald S. Couples - Confirmed reviews ALL

We did receive and were charged for an upgrade room which was fine the staff person at the front desk was helpful after we checked in. Room was not as pictured on the internet much older in person than representing was on photo.

Excellent location

Customer review rating 5.0/5

Raul F. Families - Confirmed reviews ALL

Amazing staff. Breakfast was OK. Small incident with the toilet's accessories, basically due the small space in the the toilet room.

Staff was very helpful

TripAdvisor rating 4.0/5

Z6152IQlisam Couples - TripAdvisor review

We arrived early and the front desk manager let us check in without paying any additional fees. Most of the front desk spoke English and was very helpful with our other questions, as well. The room was not very large and could have been cleaner, but had everything we needed and included a view of the Palais des Papes. The breakfast was good.

Brilliant location

Customer review rating 5.0/5

Mairi Solo - Confirmed reviews ALL

Booked the prestige room with large private terrace. Well worth the money. The biews from the terrace were amazing and it was a great place to relax. The room itself was large with a very comfortable bed. Good black out curtains and air conditioning ensured a good night’s sleep

Interesting stay

Customer review rating 1.5/5

Judith C. Couples - Confirmed reviews ALL

Perfect location but more a two stars. The room was dirty and with no body lotion. The room was small. Morning employee needs to be more friendly.

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Other web-users rate our hotel

  • 315 reviews 8.5/10 Location
  • 416 reviews 6.2/10 Room
  • 466 reviews 8.9/10 Service
  • 6 reviews 7.5/10 WiFi
  • 169 reviews 7.9/10 Breakfast
  • 105 reviews 5.1/10 Cleanliness
  • 75 reviews 3.7/10 Amenities
  • 66 reviews 4.8/10 Vibe

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