Mercure Avignon Centre Palais des Papes Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,041 reviews

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Mercure Avignon Centre Palais des Papes Hotel - Image 1
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Mercure Avignon Centre Palais des Papes Hotel - Image 3
Mercure Avignon Centre Palais des Papes Hotel - Image 4
GPS: rue Molière, 1 rue Jean Vilar, (GPS Parking : Parking Palais de, 84000 AVIGNON, France

Description

Hotel extras

  • Central location, Place de l'Horloge, by the Opéra Théâtre d'Avignon.

  • At the heart of the Festival de Théâtre in Avignon

  • In Place de l'Horloge, opposite Opéra Théâtre d'Avignon

  • Ideal location to explore all of Provence!

Our accommodation(s)

Hotel location

Mercure Avignon Centre Palais des Papes Hotel

GPS: rue Molière, 1 rue Jean Vilar, (GPS Parking : Parking Palais de
84000 AVIGNON
France

GPS:43.949783, 4.806551

Telephone
Fax +33 4 90 80 93 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Start the day with a delicious buffet breakfast served in our restaurant from 6:30 am. Or, if you prefer, order it from room service until midday, or choose our Express set menu served at the bar from 6:30 am until midday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,041 reviews

TripAdvisor Rating  4.0/5  1,222 reviews

Certificate of excellence 2023

Great location

TripAdvisor rating 3.0/5

rock203 Couples - TripAdvisor review

Great location but very confusing as there are 2 mercures close together we were in the one further away from the carpet hard work wheeling suitcases over the cobbles stones there isn’t enough clear information about parking and hotel location. Staff were friendly and helpful which made it more pleasant only one lift and were allowed to use the stairs no access to levels which I thought wasn’t too especially with only one lift. Rooms were a bit dated and the aircon wasn’t working that well unless you had the fan up and then it was too noisy.

Can you please send me surprised?

Customer review rating 5.0/5

David G. Couples - Confirmed reviews ALL

Definitely well located very clean and modern. Thank you so much with a great breakfast.

Dear Madam and Sir G., We very much appreciate your comments regarding your stay at the Hôtel Mercure Avignon Centre Palais des Papes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoann Mercure Palais des Papes team :)

Perfect location

Customer review rating 4.0/5

Teun M. Couples - Confirmed reviews ALL

Nice location, friendly staff. Travel groups use this hotel so at a wrong time for breakfast it is crowded and the food is almost gone. The ladies are doing their outmost to keep up bit space is tight to move around.

Located next to Palais de Papes, close to all the amenities

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Staff at reception very helpful. The room was very small and I would have asked to be moved if I was staying longer than two nights.

Broken AC, wet floor

TripAdvisor rating 1.0/5

Margaret B TripAdvisor review

Room had leaking air conditioner. Dripping noise and soaked floor indicated an ongoing and unresolved problem. Called to ask for service. Maintenance man left for day. No rooms available to change. Probably BS. Very poor treatment for a Marriot affiliate hotel. Also no USB ports and worst threadbare towels I've ever had in a hotel. Appealing.

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Other web-users rate our hotel

  • 427 reviews 8.8/10 Location
  • 517 reviews 6.3/10 Room
  • 539 reviews 8.9/10 Service
  • 254 reviews 5.3/10 Comfort
  • 203 reviews 8/10 Breakfast
  • 122 reviews 6/10 Cleanliness
  • 113 reviews 3.2/10 Amenities
  • 109 reviews 4.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.