Mercure Avignon Centre Palais des Papes Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,030 reviews

Mercure Avignon Centre Palais des Papes Hotel - Image 1
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Hotel extras

  • Central location, Place de l'Horloge, by the Opéra Théâtre d'Avignon.

  • At the heart of the Festival de Théâtre in Avignon

  • In Place de l'Horloge, opposite Opéra Théâtre d'Avignon

  • Ideal location to explore all of Provence!

Our accommodation(s)

Hotel location

Mercure Avignon Centre Palais des Papes Hotel

GPS: rue Molière, 1 rue Jean Vilar, (GPS Parking : Parking Palais de

GPS:43.949783, 4.806551

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park


Start the day with a delicious buffet breakfast served in our restaurant from 6:30 am. Or, if you prefer, order it from room service until midday, or choose our Express set menu served at the bar from 6:30 am until midday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,030 reviews

TripAdvisor Rating  4.0/5  1,218 reviews

Certificate of excellence 2023

A good hotel in a fantastic location

TripAdvisor rating 4.0/5

JS_in_Bangkok Business - TripAdvisor review

This Mercure is in a perfect location, adjacent to the Palais de Papes. Plenty of parking close by and only a short walk away. Breakfast is simple, breads, pastries, fresh fruit, hot eggs and bacon etc. The rooms are well presented and accessible by stairs or elevators. Great staff to help with local queries.

Great hotel

Customer review rating 5.0/5

Jeff W. Friends - Confirmed reviews ALL

This hotel was a great experience: a warm welcome from the staff, clean rooms, excellent breakfast, close proximity to the sites, AND affordable rate. Special shout out to the two gentlemen who manned the front desk on March 6 and 7th. They went out of their way to be helpful and courteous. Would definitely stay here again!

Dear Sir W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Avignon Centre Palais des Papes. Itt's always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoann and Giorgio ,the two gentlemen you met at the hotel :)

Perfect location, however not being able to access with a car was a problem,

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

I telephoned the hotel reception to see how to arrive at the hotel with a car, just to drop off luggage. I was told that it was impossible to arrive with a car, and that it was necessary to park in the Parking under the Palais des Papes. I was told that there was an elevator from the parking garage to the ground level. In fact there is an elevator only to an intermediate floor of the parking and it is still necessary to go up and down one flight of stairs, with luggage, to get to the ground level. This was a problem because both of us are partially handicapped. (The elevator for handicapped persons did not work - there was no response when we rang the bell to obtain assistance.) Better information should be given to clients about the access to the hotel. I had stayed in your hotel several times, some years ago, and the best part of the stay was the breakfast on the terrace on the top floor, overlooking the Palais des Papes. Unfortunately, the breakfast room is now on the rez-de-chaussée level, without any view at all (and there are steps to get to the level where the buffet is located! - another problem for people of limited mobility.) The breakfast was good though, and the room was well appointed.

Great choice for location and price

TripAdvisor rating 5.0/5

GodfreydeZilla TripAdvisor review

We picked on of the better class rooms and were not disappointed. We had a lovely room, with balcony and view over the place. The location of the hotel is excellent. Just a couple of minutes from the Palace of the Popes and a few miuntes walk from everything else. Very friendly staff.

Nice central location

TripAdvisor rating 5.0/5

FunBoyOne TripAdvisor review

Stayed here for two nights and found it to be a great location - two minutes from the Papal Palace and Pont d’Avignon and then a few minutes walk into the centre of Avignon where there are loads of nice bars and restaurants. We used the parking just by the hotel where they give you a discounted rate - worth noting they’re are a few stairs to navigate on your way to the hotel if you have luggage. Our room was small but nice and clean. There’s a decent breakfast if you’ve opted for it.

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Other web-users rate our hotel

  • 422 reviews 8.8/10 Location
  • 512 reviews 6.1/10 Room
  • 541 reviews 8.7/10 Service
  • 7 reviews 8.1/10 WiFi
  • 252 reviews 5.2/10 Comfort
  • 206 reviews 8.2/10 Breakfast
  • 131 reviews 5.4/10 Cleanliness
  • 118 reviews 2.6/10 Amenities

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