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Mercure Avignon Centre Palais des Papes Hotel 4 stars

Customer review rating 4.4/5 3,434 reviews

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Mercure Avignon Centre Palais des Papes Hotel
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+ 19 Services

Hotel extras

  • Advantage 1

  • 20% reduction on parking in the Palais des Papes public car park, 3 minutes' walk away

  • At the heart of the Festival de Théâtre in Avignon

  • In Place de l'Horloge, opposite Opéra Théâtre d'Avignon

  • At the foot of the Palais des Papes, a 5-min walk from the famous Pont d'Avignon!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Avignon Centre Palais des Papes Hotel

GPS: rue Molière
1 rue Jean Vilar
(GPS Parking : Parking Palais de
84000 avignon

Tel: +33490809300

Fax: (+33)4/90809301

Check-in from 14h00

Check out up to 12h00

  • By plane

    AVIGNON CAUMONT At 10km / 6.25 miles

  • By plane

    GARONS At 40km / 25 miles

  • By plane

    MARSEILLE At 80km / 50 miles

  • By plane

    NIMES ALÈS CAMARGUE At 55km / 34.18 miles

  • By car

    A7 AVIGNON NORD At 9km / 5.59 miles

  • By car

    A7 AVIGNON SUD At 10km / 6.21 miles

  • By car

    A9 AVIGNON REMOULIN At 20km / 12.43 miles

  • By car

    AVIGNON SUD At 10km / 6.25 miles

  • By train

    AVIGNON CENTRE At 0.9km / 0.56 miles

  • By train

    AVIGNON TGV At 5.5km / 3.42 miles

GPS :43.949783, 4.806551

Hotel services

One breakfast Non contractual photo

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • breakfastn.type Additional charge
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 86 rooms
    • 3 rooms for people with reduced mobility
    • 7 family rooms
    • 10 connecting rooms
    • No non-smoking room
    • 6 floors
  • Languages spoken at the hotel
    • Italian
    • Spanish
    • English
    • German
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi Additional charge
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Parking Palais des Papes
    • Near the property
    • 700 parking spaces
    • Public
    • Parking opened 24/7
  • Gift shop/newspaper shop
  • Services for children
    • Board games available

Our accommodation(s)

Depending on your preferences, choose from our different room categories: Standard Rooms with double bed or twin beds, Superior Rooms for more comfort and space or Family Rooms for 3 or 4 people.

Our guest reviews for
Mercure Avignon Centre Palais des Papes Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

3,434 reviews

TripAdvisor Rating 4.0/5

1,094 reviews

Excellent services, fabulous staff

Customer review rating 5.0/5

Sabine Solo - 02/10/2021 Confirmed reviews ALL

The hotel is amazing, staff are incredible and profession, place located close to almost everything in the heart of Avignon. I will surely be back to this amazing hotel. My room had a fantastic view. Loved every moment.

Dear Mrs M., Thank you for this beautiful return that values the quality of our services. For the room, you can ask to have the same room for your next stay if you liked it. We look forward to your return in our establishment. Best regards, Nicolas - Management Team Hôtel Mercure Centre Palais des Papes

Excellent place to stay in the heart of Avignon

TripAdvisor rating 5.0/5

extradays2020 02/10/2021 TripAdvisor review

Beautiful view of the historic places and great and caring staff. This place is amazing and you can't miss it if you happen to be visiting Avignon. The rooms are fantastic, the welcome is incredible and the stay is worth the penny

Perfect location for a short stay in central Avignon

Customer review rating 4.5/5

Simon Families - 08/09/2021 Confirmed reviews ALL

We were very satisfied with the hotel. Stéphanie and the team were very welcoming and thoughtful, going the extra mile to ensure that our stay was as easy as comfortable as possible. The location and breakfast were both excellent and we recommend the hotel without hesitation. Thank you.

Great Location

Customer review rating 3.0/5

Tim Families - 03/09/2021 Confirmed reviews ALL

The room was very nice and the hotel is in a great location. But, currently neither the bar or restaurant are open.

Excellent location

Customer review rating 4.5/5

S. C. Families - 01/09/2021 Confirmed reviews ALL

The experience was perfect. Reception service was impeccable.

Nice location

Customer review rating 4.5/5

Dan P. Couples - 01/09/2021 Confirmed reviews ALL

Very good location - close to the palace (we saw the palace from our window), in the center of the old town; clean room; new furnitures; nice toiletries; good services; friendly front desk staff

Nice location

TripAdvisor rating 5.0/5

DanBucharest2012 01/09/2021 TripAdvisor review

Nice location (we saw the palace from our window), in the center of the old town; clean room, new furniture, nice toiletries; friendly staff; some minor problems with parking access with laggages; good sanitary conditions;

very well located

Customer review rating 4.0/5

Rudy Couples - 29/08/2021 Confirmed reviews ALL

the hotel is very close to the city centre , such as palace des papaes

Terrific Location

Customer review rating 4.5/5

Jasmine M. Couples - 25/08/2021 Confirmed reviews ALL

Apart from the rooms being extremely small this hotel meets all your needs for exploring Avignon

Good stay

Customer review rating 4.0/5

Alice Business - 18/08/2021 Confirmed reviews ALL

It was a bit complicated to find the parking , the instructions we received over the phone was unclear and conflicting with each other. Apart from that the room and staff were excellent!

Well located

Customer review rating 3.0/5

Susan S. Couples - 14/08/2021 Confirmed reviews ALL

The hotel is in a good position for local attractions. The room was clean enough but could do with some attention. There was empty shower gel container in bathroom and i was told to go down to reception and get some. The pillow was tiny and only one each so not comfortable. Noisy in corridor at 2 am from guests. Check in and out was fine. Yoann was very good in particular.

Well located

Customer review rating 4.5/5

F. Couples - 11/08/2021 Confirmed reviews ALL

Very good stay pity the whether didn’t help. Maybe another time .


Customer review rating 4.0/5

Paulo S. Families - 10/08/2021 Confirmed reviews ALL

no soap in one of the rooms the design of the rooms are not that great but very nice location (top)

Best location and staff

Customer review rating 5.0/5

Iraj Couples - 09/08/2021 Confirmed reviews ALL

Last week we stayed 5 nights in this hotel. It's the best hotel in Avignon. Staff were incredibly kind and helpful in particular Stephanie who suggested wonderful restaurants. Thanks!

Pmo July 2021

TripAdvisor rating 3.0/5

PMO1622 20/07/2021 TripAdvisor review

I arrived during the festival, the parking entry was difficult to find. The way out sent me directly to Mercure Hotel through stairs and long way carrying luggage. The Mercure reached wasn't the right, so I had to walk again through stairs and in the street with all luggages and without assistance. When I finally arrived in the right hôtel, was no restaurant, only breakfast as the restaurant is located in the other Mercure hôtel. I was then a bit disappointed. Lack of information provided during booking, lack of assistance for the transfert between the two hôtel. Room basic , with some bad smells time to time.

No value for money

Customer review rating 1.5/5

Anonymous Families - 12/07/2021 Confirmed reviews ALL

Rooms small and old more like a 2. Star hotel . Service bad and staff unpleasant.

my stay on friday 2nd october

TripAdvisor rating 3.0/5

Lughaidh30 13/10/2020 TripAdvisor review

I have stayed in many of the groups hotels and I found the reception welcome and room excellent. However , my experience at breakfast was the worst I have ever experienced , particularly with the covid 19 pandemic. There wasn't one table that had been cleaned and I eventually had to sit at a table which was dirty and use a small corner of it. There was one youing man on duty and he was busy trying to fix the juice dispenser which was jammed and also trying to replace empty trays with food. . He was not to blame as he was unable to do much more. However , in my opinion , there should have been someone to help him .If a health inspector have visited, he would have been shocked . Not the standard I have come to expect in the Accor Group

2 nights in Avignon

TripAdvisor rating 3.0/5

suzannecG5826PR Family - 24/08/2019 TripAdvisor review

The room tariff was reasonable but I expected more from the Mercure brand. The hotel needs an upgrade in some areas such as the flooring. Breakfast was reasonably good and the twin room had sufficient space and was quiet.

Dear, We thank you for taking the time to leave a comment regarding your stay at the Mercure Palais des Papes. We are sorry to hear that some aspects did not meet your expectations this is why we apologize. We are however glad to hear that you found our hotel reasonably priced and that you enjoyed the room and the breakfast. Your feedback is very important to us and rest assured that everything you mentioned is being looked at. Again we thank you for your comment and we hope to have the opportunity to give you a fully satisfactory experience next time. Nicolas Premier Responsable Hébergement Mercure Avignon Centre Palais des Papes

A Beautiful City

TripAdvisor rating 5.0/5

Ian F Couples - 30/06/2019 TripAdvisor review

An excellent hotel, right in the centre of Avignon. Parking handy. A good route centre. The Papal Palace was disappointing as it was over run with tour parties, but the city and famous bridge was excellent.

Best place to stay in Avignon

TripAdvisor rating 5.0/5

sparkyy Couples - 29/06/2019 TripAdvisor review

The hotel was outstanding. The breakfast was a bit expensive so we ate out during our stay. We had a great room overlooking the opera center and palace of the popes. Our room was very spacious and loved the comfortable bed.

Our most recent 20 reviews

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