Mercure Avignon Centre Palais des Papes Hotel 4 stars

Customer review rating (ALL Rating) 4.4/5 1,119 reviews

Hotel extras

  • Central location, Place de l'Horloge, by the Opéra Théâtre d'Avignon.

  • At the heart of the Festival de Théâtre in Avignon

  • In Place de l'Horloge, opposite Opéra Théâtre d'Avignon

  • Ideal location to explore all of Provence!

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Our accommodation(s)

Depending on your preferences, choose from our different room categories: Standard Rooms with double bed or twin beds, Superior Rooms for more comfort and space or Family Rooms for 3 or 4 people.

Hotel location

Mercure Avignon Centre Palais des Papes Hotel

GPS: rue Molière, 1 rue Jean Vilar, (GPS Parking : Parking Palais de

GPS:43.949783, 4.806551

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
Near the property
  • Car park


Start the day with a delicious buffet breakfast served in our restaurant from 6:30 am. Or, if you prefer, order it from room service until midday, or choose our Express set menu served at the bar from 6:30 am until midday.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,119 reviews

TripAdvisor Rating  4.0/5  1,196 reviews

Certificate of excellence 2023

Great location, dated rooms

TripAdvisor rating 3.0/5

Zigett TripAdvisor review

The hotel is excellently located next to the Palais des Papes and offers a 20% discount for parking at the Palais des Papes car park (there's no on-site parking). The rooms and communal areas are very dated and in desperate need of a refurb. Our family room was a reasonable size but the separate toilet was tiny and the shower room not much bigger. Due to city regulations, there's no air-conditioning during Spring which is not helpful. Other than the excellent location and friendly staff, there's not much else to recommend about this hotel.

Love the view of Palais des Papes from my terrace!

TripAdvisor rating 5.0/5

LennyOC TripAdvisor review

Wonderful location, right next to Palais des Papes. I splurged for the terrace room and did not regret it. The room itself was fine. However, I did have trouble working the AC, but I was able to remedy it by opening a window. It was nice to see people make their way in and out of the Palais des Papes. The breakfast buffet offered a continental selections with breads, scrambled eggs, and bacon/sausages. There were many restaurants nearby, and even a movie theater. The nearest grocery store is a 10-minute way from the hotel. I bought some water and soda and placed it on the mini-fridge in my room. The concierge was very attentive and gave me a map of the city as part of the welcome and some authentic French restaurant recommendations.

Location in the heart of old city

Customer review rating 4.0/5

Mario Couples - Confirmed reviews ALL

If you have mobility problems, you should omit this hotel. Everything else was good, also 20% discount for public parking.

Well located, friendly professional staff

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Visit Avignon as well as Provence vineyards.

Great location.

Customer review rating 3.5/5

Sher T. Couples - Confirmed reviews ALL

Great location. The room is a bit old and may need a facelift.

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Other web-users rate our hotel

  • 417 reviews 8.8/10 Location
  • 522 reviews 6.2/10 Room
  • 585 reviews 8.7/10 Service
  • 7 reviews 7.1/10 WiFi
  • 202 reviews 8/10 Breakfast
  • 121 reviews 5.5/10 Cleanliness
  • 95 reviews 4/10 Amenities
  • 94 reviews 4.5/10 Vibe

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