Mercure Pont d'Avignon Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 809 reviews

Mercure Pont d'Avignon Centre Hotel - Image 1
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Description

Hotel extras

  • Located in the city center near the Palais des Papes and Pont Saint-Bénézet

  • Access to the Palais des Papes car park (20% discount at reception desk)

  • New 2019: gym!

  • Racine: local, Mediterranean cuisine made from fresh, seasonal products.

  • 4,844 sq.ft. (450 m²) of bright, modular meeting rooms.

Our accommodation(s)

Hotel location

Mercure Pont d'Avignon Centre Hotel

Rue Ferruce, Gps parking: Parking Palais des, Papes Boulevard de la ligne
84000 AVIGNON
France

GPS:43.951869, 4.805735

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wi-Fi
  • Air conditioning
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

RACINE

Non contractual photo

Racine Restaurant serves Mediterranean cuisine with the colors of our Provence. A restaurant with a terrace nestled between the Pont d Avignon and the Palais des Papes, which retraces the history of this place through the cuisine of our Chef Pierre Onde.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  809 reviews

TripAdvisor Rating  3.8/5  907 reviews

Customer review rating 2.5/5

James H. Couples - Confirmed reviews ALL

Good, except that our apartment faced the courtyard and some of your employees were smoking in the courtyard on their break. The smoke came straight into our room and forced us to close the window.

Customer review rating 5.0/5

Tina H. Couples - Confirmed reviews ALL

Found that this property is very good value. The location is great and the fact that you have access to to parking is good The staff are very helpful. Anastasia on the front desk was very helpful with recommendations for dining

Customer review rating 3.5/5

Donald G. S. Solo - Confirmed reviews ALL

Nice room, comfy bed, helpful staff, great location, and there's a cat that hangs out in the lobby! Unfortunately, the air quality is awful. Either the carpets in the rooms have collected too much dust or it's the air coming through the vents, but for a stay of more than a couple nights, be prepared for a sore dry throat and stuffed nose.

Very mediocre hotel with a great location.

TripAdvisor rating 2.0/5

347barbs TripAdvisor review

While the location was very convenient and the public areas of the hotel were quite pleasant, the rooms were, at most, very basic. The hotel rooms are old and worn with evident deterioration of drains, mirrors and paint. Carpets, especially in hallways, are filthy. Staff was pleasant. We had a dinner that was quite nice. Breakfast was very ordinary. Towels were thin and very worn. Bed were comfortable with really nice pillows. We stayed only two nights and were honestly pleased it was no longer. I realize it is well-used, expensive and gets tremendous numbers of occupants but room maintenance is clearly not a priority. I didn’t anticipate luxury but with an overall four star rating I would have thought it would be much nicer.

Customer review rating 4.0/5

Evelyne Z. Couples - Confirmed reviews ALL

In general a good Mercure Hotel. Thank you for the unexpected upgrade to a suit. However the cleanness was not up to the usual standard. Also everything looked as if they could do with a refresh.

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Other web-users rate our hotel

  • 486 reviews 9.1/10 Location
  • 491 reviews 5.6/10 Room
  • 510 reviews 8.6/10 Service
  • 5 reviews 6/10 WiFi
  • 262 reviews 5/10 Comfort
  • 241 reviews 8.2/10 Breakfast
  • 140 reviews 4.7/10 Cleanliness
  • 134 reviews 4.7/10 Vibe

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