ibis Avignon Centre Gare

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ibis Avignon Centre Gare 3 stars

Customer review rating (ALL Rating) 4.4/5 668 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Downtown, opposite the main gate to the medieval city

  • Right by the SNCF train station and next to the bus station

  • Fully renovated, with rooms with a view over the Palais des Papes

  • Close to the Palais des Papes and the Pont d'Avignon

  • Public paying car park with discount at the train station

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Avignon Centre Gare

42 Boulevard Saint-Roch
84000 AVIGNON
France

  • GARE COURTINE:  NAVETTE TGV S POSTE CTRE VILLE

  • By plane

    AVIGNON CAUMONT At 5km / 3.11 miles

  • By plane

    MARSEILLE PROVENCE At 80km / 49.71 miles

  • By car

    23 REMOULINS A9 At 18km / 11.19 miles

  • By car

    24 AVIGNON SUD A7 At 7km / 4.38 miles

  • By car

    AVIGNON NORD A7 At 7km / 4.35 miles

  • By train

    GARE CTRE VILLE At 0.03km / 0.02 miles

  • By train

    GARE TGV COURTINE At 3km / 1.86 miles

GPS:43.942413, 4.807175

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

IBIS KITCHEN LOUNGE

Come and discover our Lounge restaurant and sample the flavors of the ibis Kitchen. Succumb to our selection of sweet and savory food. Fancy a snack? Order at the bar or take to your room 24/7.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews for
ibis Avignon Centre Gare

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  668 reviews

TripAdvisor Rating  4.0/5  626 reviews

Fantastic staff

Customer review rating 5.0/5

Eric O. Couples - Confirmed reviews ALL

Enjoyed our stay very much, the staff were excellent helping us whenever we needed it.

Dear ERIC O., We very much appreciate your comments regarding your stay at the ibis Avignon Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Directeur de l'hôtel Ibis Avignon centre gare

Convenience and a view

Customer review rating 5.0/5

The G. M. Solo - Confirmed reviews ALL

The Ibis hotel does not date back to the XIV Century, unlike a lot of the town. My room had a very atmospheric view over the Palace of the Popes and the Cathedral, as well as the ramparts and the trams. The railway station is close by, and the bus station is just below the hotel. It was quiet enough until someone parked their car at the entrance to the bus station and then 50% of the buses were unable to leave and the other 50% were unable to enter. At that point it got quite exciting for 20 minutes or so. The hotel lobby has some musical instruments for the use of talented guests (not too much talent is needed to play the maracas).

Dear guest, We very much appreciate your comments regarding your stay at the ibis Avignon Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Directeur de l'hôtel Ibis Avignon centre gare

Well located. Difficult access to the parking lot.

Customer review rating 3.0/5

Rafael M. Couples - Confirmed reviews ALL

The stay was GREAT and I would have given you 10/10. Unfortunately, I am waiting since November 26th (it is now December 11th) the money back from a cancellation that was made more than 7 days prior to the arrival in this same hotel. The rooms are tidy, super silent and the views were nice. The sheets and the bed were good too. I like pillows to be a little bit harder, but I am okay with that. The access to the parking was not 100% well indicated (we had to go arround a couple of times) and I would have liked it to be more wide. Must say though, that the price was very correct.

Dear guests, Thank you for taking the time to tell us about your experience at the ibis Avignon Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I received a refund request this last friday 10th december from the guest service and you checked out monday 6th. Refund had been made by my team on saturday at night. Please contact directly the hotel. Our customer service might have delays to tranfer requests. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Directeur de l'hôtel Ibis Avignon centre gare

Well located

Customer review rating 3.5/5

Colin W. Solo - Confirmed reviews ALL

Experience was good although I found the room too warm at night to sleep well even with the thermostats turned down

Great location

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Great location, good value for money

Dear guests, We very much appreciate your comments regarding your stay at the ibis Avignon Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Directeur de l'hôtel Ibis Avignon centre gare

Well run hotel

Customer review rating 4.5/5

Paul E. Solo - Confirmed reviews ALL

Short stay

Great Location

Customer review rating 4.5/5

John Couples - Confirmed reviews ALL

Rooms are small but quiet, clean and modern. Good WiFi connection. Very nice staff - friendly and accommodating. A surprisingly nice restaurant.

Dear guiests, We very much appreciate your comments regarding your stay at the ibis Avignon Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Directeur de l'hôtel Ibis Avignon centre gare

Great location for easily exploring Avignon.

Customer review rating 5.0/5

P. D. Couples - Confirmed reviews ALL

Thank you. We enjoyed our stay with you and hope to return someday.

Dear D. P., We very much appreciate your comments regarding your stay at the ibis Avignon Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Directeur de l'hôtel Ibis Avignon centre gare

Good views from the bedroom and near facilities.

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The view from the bedroom window was outstanding. The only detraction was the climb into the town and into the hotel (a lift to street level from outside the hotel (ie not their property) had been vandalised. My wife finds steps a problem.

Well located

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Good

OK for one night, the bad smell of sewage is remembered

Customer review rating 3.0/5

An Business - Confirmed reviews ALL

Located directly at the train station and therefore ideal for rail travelers. The hotel building is uninviting and while the lobby is stylish and modern, the tiny rooms are rather dated. The main problem was the bad smell of sewage in parts of the building and the rooms. The problem seems to be well known, as electronic air fresheners are already installed, but unfortunately they hardly help. For future stays in Avignon I would choose another hotel.

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Avignon Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Directeur de l'hôtel Ibis Avignon centre gare

It's a good stay

Customer review rating 4.5/5

Cyril B. Friends - Confirmed reviews ALL

We are very pleased

Dear CYRIL B., We very much appreciate your comments regarding your stay at the ibis Avignon Centre Gare. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Directeur de l'hôtel Ibis Avignon centre gare

Do not clean up the room for guest

Customer review rating 1.5/5

John K. Families - Confirmed reviews ALL

When I entered room, -. floor in the room is not swept -. Drain dose not clean up (some hairs) -. Blocked up the sewer drain for washstand -. soap dose not refill -. power circuit breaker out when I use the electricity coffeepot In addition, -. furniture and building is very old, but not managed well -. no information for parking site on web -. no answer from reception when I'm calling Therefore, this hotel seems very dirty and uncomfortable to me. Some of person prefer this hotel, because of cheap. But compare with Air B&B, this hotel does not have competitiveness as the price.

Dear JONG CHAN k., Thank you for taking the time to tell us about your experience at the ibis Avignon Centre Gare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nicolas Directeur de l'hôtel Ibis Avignon centre gare

Very helpful staff

Customer review rating 5.0/5

Mark D. Solo - Confirmed reviews ALL

My son stayed alone and he was well looked after by the staff as he was injured and not very mobile.

Short stay with good memories

TripAdvisor rating 4.0/5

gcastle196 Couples - TripAdvisor review

The hotel is situated next to the station and just outside the city walls.The car park was good and a reasonable price once you have found the entrance. The room was good and the breakfast in the morning was good. There are plenty of places to eat in the walled city lunch time and dinner.

Disappointing

TripAdvisor rating 3.0/5

Voyage299085 Couples - TripAdvisor review

Arrived on 25/6/19 during France's biggest heatwave for years. Great check in from receptionist and a great room initially but after unpacking, found the air conditioning was not working at all,room checked by someone and confirmed not working, so had to swap room from view of beautiful historic Avignon to a view of railway lines. Air con clearly not maintained, would have been nice to have been offered something as simple as a free drink as recompense.

Dear guests, We very much appreciate your comments regarding your stay at the ibis Avignon Centre Gare. From your recent feedback, I am disappointed to learn that we fell short of your expectations. I am sorry to learn of your disappointment with air conditioning in your room during your stay It is true that we had 43 °C outside and our first heats of the season. Unfortunately, even with regular maitenance we discover the first problems. We had a few rooms with airco down. This problem had been fixed by now. Once again thank you for your feedback and I hope you will consider the Ibis Avignon central station on your next visit to Avignon so that we can better deliver upon the guest experience you deserve. Nicolas C. Directeur de l'hôtel Ibis Avignon centre gare

Rooms are basic but comfortable.

TripAdvisor rating 3.0/5

michaelbK9114PD Couples - TripAdvisor review

Rooms are basic but comfortable.Situated around 50 yards from Gare Central and opposite entrance to the old city.Continental breakfast is excellent and was included with our booking.Staff are friendly and obliging.One down side was lack of coffee making in the rooms. Price was right.

Very Bad

TripAdvisor rating 1.0/5

Flyer427615 Solo travel - TripAdvisor review

Shame on this hotel , I made to local French authorities big complain regarding cleaning and lies for hotel photos on website and expensive prices , Germany hotels Ibis much much better . Towels were dirty , bathroom walls were dirty, shower was bad , cleaning workers were impolite and untrained . Even breakfast was bad too. I cancelled my second day and moved to another hotel next morning.

Dear traveler, I am very sorry that you experience went well. I am very surprised on your comments. I would react though. About pictures, please go on our website, there are many photos for every kind of rooms. We are not lying on anything. It is our guest right to complain to local autoritues about cleanliness. It is also nice to speak directly to the hotel manager that I am. I am always in favor of live, simple and efficient exchanges with my customers. We do not open the bath towels sent by our launderer and cannot see the stains that will have remained inside. However, we give back to the supplier any non-conforming linen for exchange. At Ibis there is a very precise procedure that we apply to the best of our ability. Regarding the dirty bathroom, I can only regret this failure. We would have been able to change your room again by simply alerting my teams. Being the worst hotel in Europe does not fit. We would not have the score of 4/5 on more than 500 comments or in 22nd place out of 67 hotels in Avignon. The incidents you experienced are isolated and I really regret it. Hoping to have the chance to win you back. Nicolas General manager

Bon rapport qualité prix

TripAdvisor rating 4.0/5

Acevind Couples - TripAdvisor review

Very short stay to Ibis center,close to railways station,very convenient to go shopping tand visit historical center.you will find a public parking close to the hotel. Friendly people at the front desk.Breakfast ok,beddings as well.

Gateway to Avignon

TripAdvisor rating 5.0/5

grsb14 Solo travel - TripAdvisor review

After TGV then the shuttle train to Gare Central Avignon this IBIS is so convenient.From here you can to step across into the ancient city and enjoy its wonders.Each day starts with an excellent breakfast with a host of options eg: you can squeeze your own orange, lime or lemon juice, or freshly boil eggs to your own selected time. Excellent!

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