ibis Avignon Centre Gare Hotel 3 stars

The room was a very common ibis hotel room, however, the staffs there were very professional and have a great hospitality. They’re fully ready to help you out or to realise your wishes.

Good check in. Clean room although small. Good shower. Thread bear towels need changing. Breakfast ok - no different from standard Ibis but good table set up and comfortable chairs. Room smelly on arrival and couldn't open window but insulation made room very quiet. Would have been good if hotel could have informed guests that the clocks were changing. Also a kettle would be helpful as no cold water in dining room as stated by hotel and when we helped ourselves to hot water kitchen worker did not appear pleased.

The hotel was well placed for our evening arrival at the station and the check in was very good. Very good staff on reception at all times. The room was very basic but clean. We were disappointed that there were no tea/coffee making facilities in the room. Breakfast was excellent.

welcoming and comfortable

principal is good except there is always a smell came out from the toilet.

Room is very cramped for 3 people with little room to move around. Location is great. Hard to find free carpark unless you are willing to pay €16 for overnight parking. Not given free welcome drink though I am a member of L'accor club.

The carpets in the room need to be cleaned (or rather replaced). They are overall very dirty

Right next to the Avignon train station and within 5 mins walk to the city centre shops and restaurants. Room is clean however it would be great if tea or coffee is served either in the room or reception for room guests. Receptionist was kind enough to offer to remove the single bed from my triple room to create space for my luggages.

All was very good location was excellent for us since traveling by train, couldn't be better! Breakfast always basic and good-clean and comfortable eating area. Lost passport on train during our stay and front desk receptionist (Virgirus-wrong spelling? sorry-great young lady:) went above and beyond to assist us!!! not only helped, searched online and personally called consulate on our behalf to find out the fastest way to replace the passport, but also printed our forms for us to be completed prior to going to the embassy which wound up saving us hours of wait time there:) Thank you so much for your assistance and for taking that extra step - that's what real for customer service is, way to go IBIS!!!!

The hotel is situated next to the station and just outside the city walls.The car park was good and a reasonable price once you have found the entrance. The room was good and the breakfast in the morning was good. There are plenty of places to eat in the walled city lunch time and dinner.

Everything needed was there

For Hotel guest: 1. Should the room be provided with disposable slipper. 2. Breakfast could have different variety for each day. 3. Raining day should the hotel have umbrella to borrow.

the fragrance in the Hall is much too strong. I encourage to plug a fragrance that is softer, like lavender or honeysuckle. The bathrooms are missing fresh air. The fragrance used masks poorly the smell of mold. Only 2 towels! Could it be possible to have small ones. Great breakfast and quiet rooms.

The staffs are friendly and helpful. Its location is good, making it convient to move around.

Clean, friendly and cozy