Novotel Avignon Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,464 reviews

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Novotel Avignon Centre - Image 1
Novotel Avignon Centre - Image 2
Novotel Avignon Centre - Image 3
Novotel Avignon Centre - Image 4
20 BOULEVARD SAINT ROCH, 84000 AVIGNON, France

Description

Hotel extras

  • Secure underground car park

  • Relaxation area (sauna, hammam, hot tub) and massage rooms

  • 700 m2 of meeting rooms bathed in light for your seminars

  • Bar and restaurant with patio view

  • Pool and patio available.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Room with 1 bed (63 x 79"/160 x 200 cm), 1 sofa bed, 1 pull-out bed and shower

Photo out of - Classic Room with 1 bed (63 x 79"/160 x 200 cm), 1 sofa bed, 1 pull-out bed and shower

A great night's sleep: room with double bed, convertible day bed, innovative glass partition between bedroom & bathroom, shower, free WIFI, TV, safe, minibar, courtesy tray. Up to 2 adults & 2 children.

Max. number of persons
4
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptorsAdditional charge

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 4 pers. max
  • 25 m² / 269 sq ft
  • Bedding 1 x Queen size bed(s) and 2 x Single sofa bed(s)
See availabilities

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptorsAdditional charge

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Even more mod-cons and comfort: room with double bed, bathtub, free WiFi, TV, safe, minibar and courtesy tray. Up to 2 adults. Treat yourself to a special setting with a king-size bed.

Max. number of persons
2
Area
From 25 m² / 269 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptorsAdditional charge

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptorsAdditional charge

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Modern and with greater comfort: 1 double bed and bathroom with shower, free WIFI, TV, safe, mini-bar and courtesy tray. Up to 2 adults. Room accessible to people with reduced mobility.

Max. number of persons
2
Area
From 25 m² / 269 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle
  • Water fountain

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptorsAdditional charge

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Executive Suite - 1 bed measuring 71 x 79 in (180 x 200 cm), 1 sofa bed and 1 pull-out bed

Photo out of - Executive Suite - 1 bed measuring 71 x 79 in (180 x 200 cm), 1 sofa bed and 1 pull-out bed

With living room, separate bedroom, terrace. Bathroom with shower, tub. Unparalleled services: Nespresso machine, slippers, bathrobes, WIFI, two TVs, safe, free mini-bar. Up to 2 adults and 2 children.

  • Most of the accommodation:

    Balcony

Max. number of persons
4
Area
From 45 m² / 484 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Nespresso machine
  • Water fountain

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Flexible showerhead
  • Hair dryer in bathroom
  • Mirror
  • Slippers
  • Universal shaving plug

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • DTT TV package
  • Music TV channels
  • Satellite TV (Bouquet TV Canal+ and Canalsat)
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Soundproof doors
  • Soundproof room
  • Vacuum cleaner

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC
  • Converters/ Voltage adaptorsAdditional charge

Room Services

  • Automatic wake up call
  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment
  • Pulse Air

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Novotel Avignon Centre

20 BOULEVARD SAINT ROCH
84000 AVIGNON
France

GPS:43.942698, 4.802439

Telephone
Fax +33 4 32 74 70 11

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 132 rooms
  • 4 rooms for people with reduced mobility
  • 97 family rooms
  • 10 connecting rooms
  • 132 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Pressing Additional charge

Entertainment

  • Football Table
  • Pool Table
  • Piano

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

12 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Children''s library
  • Video game area
  • Play area

Well-being

NOVOTEL

  • Outside
  • On site

NOVASPA Additional charge

  • On site
  • Hammam Additional charge
  • Jacuzzi/Whirlpool bath Additional charge
  • Sauna room Additional charge
  • Massage Additional charge

Fitness room Additional charge

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Bodybuilding equipment/Gym

  • Nearby

Bowling

  • Nearby

Golf

  • Nearby
  • On site
  • Indoor parking
  • Private
  • 100 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.79 m / 5.9 ft

  • Parking pricing: 14 EUR 14 EUR Per day

Services & equipment

  • Intercom
  • Stairs
  • Electric car recharging units 22 kVA

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Extinguisher
  • CO detection in car park
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Smoke extractors in car park

Accessibility

  • Elevators
  • Accessible parking

LE PATIO

Photo out of - LE PATIO

The restaurant Le Patio offers Mediterranean cuisine prepared with fresh, seasonal products.

Cooking style
Mediterranean
Chef name
Elizabeta RISTOVA
Capacity
160
Accessibility
Accessible service
20 BOULEVARD SAINT ROCH, 84000 Avignon, France
Telephone +33 4 32 74 70 22
Menu PDF
Find out more and book
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Thematic parties and animation
  • Private lounge
  • Musical Atmosphère

Payment

  • Cash
  • Credit card
  • Cheque

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu

The restaurant Le Patio offers Mediterranean cuisine prepared with fresh, seasonal products.

Book

L'Instant Parenthèse offers a selection of cocktails and wines by the glass in a modern, chic setting.Snacks possible 7 days per week, year-round.

Choose one of 4 options: a snack at reception from 4am; a buffet breakfast; hot drinks, orange juice and croissants served at the bar for those in a hurry; or room service.

The Novotel Avignon Centre recommends its NOVASPA, with a hot tub, hammam, sauna, body and facial treatments. (paid service and by appointment only at 04 32 74 70 07). Minors not permitted.

The Novotel Avignon Centre recommends its NOVASPA, with a hot tub, hammam, sauna, body and facial treatments. (paid service and by appointment only at 04 32 74 70 07). Minors not permitted.

Whether you want a small, intimate gathering or a grand occasion for hundreds, our facilities will accommodate your every need. Let us make your dream come true...

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,464 reviews

Customer review rating 4.5/5

Dilip S. Couples - Confirmed reviews ALL

Dear Guest, Thank you very much for your wonderful feedback and for rating your stay 90/100. We are delighted to hear that you enjoyed our comfortable beds, convenient location close to the city centre, and the relaxing atmosphere of the hotel. It is also great to know that you were fully satisfied with our team, cleanliness, Wi-Fi, value for money and our sustainability efforts. Thank you as well for sharing your experience regarding the swimming pool. Your safety is extremely important to us, and we appreciate you bringing this point to our attention. We will review how the pool depth is communicated to our guests and consider whether additional signage or information could make its use clearer and safer. We are very pleased that, aside from this point, you had a fantastic and relaxing stay. We hope to have the pleasure of welcoming you and your partner back for another enjoyable visit. Kind regards, Ilan - front desk

Customer review rating 5.0/5

Denise P. Couples - Confirmed reviews ALL

Dear Guest, Thank you very much for your wonderful review and for giving us a perfect score! We are delighted to hear that you enjoyed our location, the peaceful atmosphere of the hotel, and our pool area. It is also lovely to know that you appreciated the breakfast selection and, above all, the friendliness of our team. Your recommendation means a great deal to us, and we are thrilled that you had such a pleasant stay in Avignon. We hope to have the pleasure of welcoming you back for another perfect stay! Warm regards, Ilan - front desk department

Customer review rating 5.0/5

Cathy M. Friends - Confirmed reviews ALL

Chère Madame, Un immense merci pour ce magnifique retour et pour cette note parfaite de 100/100 ! Nous sommes ravis de savoir que votre séjour de deux nuits dans notre établissement a été à la hauteur de vos attentes et que vous avez apprécié chaque moment parmi nous. Nous sommes particulièrement heureux que l’accueil de notre équipe, votre chambre, la piscine ainsi que notre petit-déjeuner aient contribué à faire de ce séjour une si belle expérience. C’est un véritable plaisir de savoir que vous vous êtes sentie bien accompagnée lors de votre voyage en solo et que notre hôtel a pu participer à la célébration des 60 ans de votre amie. Votre recommandation nous touche beaucoup, tout comme votre envie de revenir. Toute notre équipe sera ravie de vous accueillir à nouveau prochainement et de vous offrir une nouvelle parenthèse aussi agréable. Au plaisir de vous revoir très bientôt au Novotel Avignon centre ! Bien cordialement, Ilan - service réception

Customer review rating 3.0/5

Montse G. Families - Confirmed reviews ALL

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Avignon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pauline Cheffe de réception

Customer review rating 4.5/5

Wai W. C. Families - Confirmed reviews ALL

Hello It’s lovely to know that you enjoyed the location, the cleanliness of your room and the comfort of your bed. We’re especially pleased that our team was able to sort out the few issues you encountered quickly and make sure they didn’t affect the rest of your stay. Your kind words about the team are much appreciated, and we’re happy that you also enjoyed the hotel’s facilities. Most of all, hearing that you would gladly come back is the best feedback we could receive. We look forward to welcoming you again for another pleasant stay. Bien à vous, Jordan – Service Réception

Dear Guest, Thank you very much for your wonderful feedback and for rating your stay 90/100. We are delighted to hear that you enjoyed our comfortable beds, convenient location close to the city centre, and the relaxing atmosphere of the hotel. It is also great to know that you were fully satisfied with our team, cleanliness, Wi-Fi, value for money and our sustainability efforts. Thank you as well for sharing your experience regarding the swimming pool. Your safety is extremely important to us, and we appreciate you bringing this point to our attention. We will review how the pool depth is communicated to our guests and consider whether additional signage or information could make its use clearer and safer. We are very pleased that, aside from this point, you had a fantastic and relaxing stay. We hope to have the pleasure of welcoming you and your partner back for another enjoyable visit. Kind regards, Ilan - front desk

Customer review rating 5.0/5

Denise P. Couples - Confirmed reviews ALL

Well located just outside of city walls and very close to train station. Lovely clean and quiet hotel with friendly staff. Fab pool area and never a problem getting a sun bed. Great choice for breakfast and would recommend this hotel for a visit to Avignon.

Dear Guest, Thank you very much for your wonderful review and for giving us a perfect score! We are delighted to hear that you enjoyed our location, the peaceful atmosphere of the hotel, and our pool area. It is also lovely to know that you appreciated the breakfast selection and, above all, the friendliness of our team. Your recommendation means a great deal to us, and we are thrilled that you had such a pleasant stay in Avignon. We hope to have the pleasure of welcoming you back for another perfect stay! Warm regards, Ilan - front desk department

Customer review rating 5.0/5

Cathy M. Friends - Confirmed reviews ALL

I stayed 2 nights as s solo traveller for a friends 60th party in saze The staff were unbelievably helpful, the room was beautiful, pool area was perfect, breakfast so tasty & varied I would 100% recommend this hotel & cant wait to visit avignon again...soon!

Chère Madame, Un immense merci pour ce magnifique retour et pour cette note parfaite de 100/100 ! Nous sommes ravis de savoir que votre séjour de deux nuits dans notre établissement a été à la hauteur de vos attentes et que vous avez apprécié chaque moment parmi nous. Nous sommes particulièrement heureux que l’accueil de notre équipe, votre chambre, la piscine ainsi que notre petit-déjeuner aient contribué à faire de ce séjour une si belle expérience. C’est un véritable plaisir de savoir que vous vous êtes sentie bien accompagnée lors de votre voyage en solo et que notre hôtel a pu participer à la célébration des 60 ans de votre amie. Votre recommandation nous touche beaucoup, tout comme votre envie de revenir. Toute notre équipe sera ravie de vous accueillir à nouveau prochainement et de vous offrir une nouvelle parenthèse aussi agréable. Au plaisir de vous revoir très bientôt au Novotel Avignon centre ! Bien cordialement, Ilan - service réception

Customer review rating 3.0/5

Montse G. Families - Confirmed reviews ALL

Compared with other Novotel, the overall experience was somehow less complete.

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Avignon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pauline Cheffe de réception

Customer review rating 4.5/5

Wai W. C. Families - Confirmed reviews ALL

there is a bit of hiccups during the stay but the staff quickly fixed it for me. I appreciate a lot. Other facilities are also good. I will surely come back.

Hello It’s lovely to know that you enjoyed the location, the cleanliness of your room and the comfort of your bed. We’re especially pleased that our team was able to sort out the few issues you encountered quickly and make sure they didn’t affect the rest of your stay. Your kind words about the team are much appreciated, and we’re happy that you also enjoyed the hotel’s facilities. Most of all, hearing that you would gladly come back is the best feedback we could receive. We look forward to welcoming you again for another pleasant stay. Bien à vous, Jordan – Service Réception

Customer review rating 4.5/5

Rhiannon S. Families - Confirmed reviews ALL

We stayed for 2 nights and found the hotel clean, modern and very comfortable. Breakfast was fantastic, as were the staff. The pool was perfect for a dip and the pool bar staff were very accommodating.

Hello, Thank you for your lovely feedback. We’re delighted that you enjoyed the comfort and atmosphere of the hotel, as well as the breakfast and pool area. It’s also great to hear that our teams made you feel welcome throughout your stay. We hope to see you again on your next visit to Avignon. Kind regards, Jordan - Front Desk Team

Customer review rating 4.0/5

Kumiko M. Families - Confirmed reviews ALL

We were satisfied with our stay. The reception and restaurant staff were extremely welcoming, and everyone was friendly despite our stay being a few days after the Avignon festival. Thus, the room was not in the best condition as I would have expected, but after requesting the housekeeping personnel to vacuum clean the room directly, our stay became more comfortable. The faucet pipe also stank of sewage for the first two days, but this was also taken care of without request, which was greatly appreciated. We also had problems with the TV (electronic failure) on our first evening. This was promptly solved by turning off the fuse in the room. The personnel at the reception and another person who personally dealt with the issue promptly reacted, so we didn't have any problems after that.

Hello, Thank you for taking the time to share your experience. We’re pleased to hear that our reception and restaurant teams made you feel welcome and that the various issues you encountered were dealt with promptly during your stay. We’re sorry, however, that the room was not in the condition you expected on arrival. We also understand that having to deal with the smell from the faucet and the TV issue was not ideal, even though our team was able to resolve them quickly. Your comments are helpful and will be shared with the relevant departments. We hope to have the opportunity to welcome you again under better circumstances. Kind regards, Jordan - Front Desk Team

Customer review rating 1.5/5

Jean S. G. Families - Confirmed reviews ALL

The room did not meet our expectations. The air conditioning was not working, making the room extremely hot and the night very uncomfortable. The staff were helpful and provided two fans, which we appreciated, but this only partially solved the issue. There was also an unpleasant smell in the room, the sink was clogged, and the bed was very squeaky. Overall, too many issues for a comfortable hotel stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

the ctrip website said the room has a bed, sofa bed and pull down bed, which is a little bit confusing without proper pictures. I would highly recommend hotel to put more exact pictures of each room on the booking website. As i notice room is usually same size. I appreciate that they make the sofa bed for us before our arrival.

Customer review rating 4.0/5

Albert H. Families - Confirmed reviews ALL

It was very nice to stay here, the room was great with a very nice bed and nice pillows. The staff is super kind and helpful. We had unfortunately a very ugly and deteriorated bathtub with hair sticking to it and the breakfast experience was just terrible

Cher client, Nous vous remercions pour vos compliments soulignant le confort de nos lits et la gentillesse de notre équipe. Nous sommes ravis que vous ayez apprécié ces aspects de votre séjour. Nous vous présentons en revanche nos plus sincères excuses pour l'état inacceptable de la baignoire ainsi que pour votre déception concernant le petit-déjeuner. Vos remarques sur la propreté de la salle de bains et le service du matin ont immédiatement été transmises à notre gouvernante et à notre équipe de restauration afin d'effectuer les contrôles et corrections nécessaires. Nous espérons avoir le plaisir de vous accueillir à nouveau au Novotel Avignon Centre pour vous offrir une expérience parfaite en tout point. Bien cordialement, Cameron Service réception

Customer review rating 5.0/5

E C. Families - Confirmed reviews ALL

Very convenient access off autoroute, good parking, and proximity on foot to historical town centre. Clean, comfy, quiet. Special mention to Ilan on reception who accommodated our interconnecting rooms request.

Customer review rating 4.0/5

Shaun F. D. W. Couples - Confirmed reviews ALL

Comfortable stay in an Executive Suite during Festival Time. Rates for the rooms were high for the offering. Air conditioning struggled to keep the room cool during the heatwave. Pool provided a cooling respite. Staff generally very helpful.

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, close to both the railway station and Avignon's historic city centre, and that you had a comfortable stay in one of our Executive Suites. We are also pleased that you appreciated our swimming pool and found our team to be helpful throughout your visit. We regret that the air conditioning did not perform as expected during the heatwave. We understand how important a comfortable room temperature is, especially during periods of extreme weather, and we appreciate you bringing this to our attention. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back on your next visit to Avignon. Kind regards, Jordan – Front Office Team

Customer review rating 1.0/5

Esther K. C. Business - Confirmed reviews ALL

I am writing to share my experience during my recent stay at Novotel Avignon Centre. Unfortunately, several issues throughout our stay significantly affected our impression of the hotel. The room itself had multiple maintenance problems, including stained carpeting and a stained chair, a bathroom sink that drained poorly, a broken bathroom trash can, and a room telephone with persistent static when calling the front desk. The trash can was reported three separate times during our four-day stay but was never replaced. The most disappointing aspect of our stay, however, was our experience in the hotel restaurant. After arriving from Los Angeles following approximately 44 hours of travel, my daughter and I were looking forward to a relaxing dinner. When I hesitated to order the €41 fixed-price menu because it was not available during the weekend, our waitress offered to serve us the weekday version for €31. We accepted based on that understanding. After waiting approximately 40 minutes for the included dessert and nearly two hours for the entire meal, I discovered that the promised reduction had not been applied to the bill. When I returned to inquire about the discrepancy, I was told the waitress had already finished her shift. The restaurant manager stated that such a discount would not have been offered and denied that any misunderstanding had occurred, despite my explaining exactly what had been promised. I found his manner unnecessarily confrontational and dismissive, particularly as the conversation took place in front of my young daughter with him continously stating I had misunderstood. I did not. I subsequently informed the hotel reception, where I was told the manager had likely been under stress because the restaurant's computer system was experiencing problems. While I appreciate the explanation, it did not address either the billing issue or the manner in which the situation was handled. I recognize that hotels are especially busy during the Festival d'Avignon, and I appreciate the property's convenient location and effective air conditioning. However, repeated unresolved maintenance issues combined with the handling of the restaurant incident fell well below the standard I expected from a four-star Novotel. I hope you will review both the room maintenance procedures and the restaurant's approach to customer service, staff communication, and billing practices so that future guests do not have a similar experience. Esther

Dear Esther, Thank you for taking the time to share your detailed feedback. We are truly sorry to learn that your stay did not meet your expectations. We sincerely regret the maintenance issues you encountered in your room. The problems you described, as well as the lack of resolution despite your repeated requests, do not reflect the standards of quality and service we strive to provide. Please be assured that your comments have been shared with the relevant teams so that the necessary actions can be taken. We are also very sorry to hear about your experience at our restaurant. We understand your disappointment regarding the misunderstanding about the menu offer, as well as the way the situation was handled. This is not the level of service we aim to deliver, and we sincerely apologize that you felt unheard and treated without the care and respect you deserved. We also appreciate your positive comments regarding our location and the comfort of our air conditioning. Feedback such as yours, both positive and constructive, is invaluable in helping us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the high-quality experience you were expecting. Kind regards, Jordan – Front Office Team

Customer review rating 5.0/5

Catherine D. A. Couples - Confirmed reviews ALL

Jeremy at check in was excellent and helpful. Hotel was finished to a good quality and it was a lovely respite from the heat.

Bonjour, Un grand merci d'avoir pris le temps de partager votre expérience suite à votre séjour parmi nous. Nous sommes absolument ravis de lire que votre séjour s'est très bien déroulé et que vous repartez satisfait. C’est la plus belle des récompenses pour toute notre équipe ! Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement. Bien à vous, Jimmy- Service Réception

Customer review rating 0.5/5

Yishan W. Families - Confirmed reviews ALL

Well-located and the reception staff were very nice and professional. However, I had a terrible experience with housekeeping. The staff member knocked but pushed the door open before I could even respond. To make matters worse, she saw me changing clothes but didn't immediately close the door or leave—instead, she stood there and asked if she could come in. This is a severe violation of privacy and a huge management failure. I felt completely unsafe.

Bonjour, Tout d’abord, merci d’avoir pris le temps de partager votre expérience avec nous. Je suis sincèrement désolé que votre séjour ait été entaché par une situation aussi grave concernant la vie privée et la sécurité dans votre chambre. Vous avez raison de souligner que le respect de la vie privée et une présence du personnel bien cadrée sont des bases essentielles d’un séjour serein. Nous prenons votre remarque très au sérieux. Nous allons mener une révision complète des protocoles d’entrée en chambre et renforcer la supervision afin que le personnel n’entre jamais sans une réponse verbale du client et sans validation claire des procédures de sécurité. Votre observation sur la nécessité d’un respect strict des règles de confidentialité sera partagée avec les équipes concernées, et des formations supplémentaires seront prévues pour prévenir tout incident similaire à l’avenir. Nous voulons aussi vous assurer que des mesures appropriées seront prises pour que vous vous sentiez en sécurité et respecté lors de vos prochains séjours. Encore une fois, merci pour votre franchise. Votre retour est précieux pour nous aider à devenir un établissement plus sûr et plus attentif. Bien à vous, Jordan - Service Réception

Customer review rating 3.0/5

Paul J. O. Couples - Confirmed reviews ALL

Booked an executive suite which was a great size and good amenities however I assume due to the heatwave the entire air conditioning system in both rooms of the suite did. It work and the rooms were extremely hot. There was a nice terrace but this could not be used as accessing it only opened the room up for more heat. There was a smell of sewage across all of the 4th floor (which I assume was also heatwave related) All the above considered, it was still a pleasant stay as the staff were great and very apologetic. They tried their best to make our stay as good as possible

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you appreciated the size and amenities of your Executive Suite, and especially the kindness and dedication of our team. Your kind words about our staff mean a great deal, and we will be sure to share your compliments with them. We sincerely apologize for the inconvenience caused by the air conditioning issues during the recent heatwave, as well as the unpleasant odor you experienced on the fourth floor. We understand how these issues affected your comfort and regret that they impacted your overall experience. Please rest assured that we have been investigating these matters and are taking the necessary steps to prevent similar situations in the future. We truly appreciate your understanding and your positive attitude despite these unexpected circumstances. It was a pleasure welcoming you, and we hope to have the opportunity to provide you with a much more comfortable experience on your next visit. Novotel team

Customer review rating 4.5/5

Duco J. V. D. N. Couples - Confirmed reviews ALL

Comfortable rooms, nice swimming pool and good breakfast.

Bonjour, Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes ravis d'apprendre que votre séjour a été à la hauteur de vos attentes. Votre satisfaction est notre plus belle récompense ! Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement parmi nous. Ilan - Service réception

Customer review rating 2.0/5

Andrew P. M. Couples - Confirmed reviews ALL

Unfortunately, there were several issues with our stay at the Novotel Avignon Centre.

Dear Guest, Thank you for taking the time to share your feedback. First, I would like to apologize that your stay did not meet your expectations. I am the receptionist you spoke with regarding the mattress issue, and I was genuinely sorry to hear about your discomfort. I assured you that the matter would be investigated and, if necessary, an alternative solution would be found. At no point was I intentionally cold or dismissive during our conversation. I always strive to assist our guests in a courteous and professional manner, and I am disappointed to read that our interaction was perceived otherwise. Regarding the mattress and housekeeping concerns, I regret that the issue was not resolved to your satisfaction during your stay. This is certainly not the level of service we aim to provide, and your comments have been shared with the relevant departments for review. We appreciate all feedback, both positive and negative, as it helps us improve. Nevertheless, we believe it is important that reviews remain balanced and reflect the efforts made by our team to address issues when they are reported. Kind regards, Jordan - Reception Team

Customer review rating 3.0/5

Robert J. B. Families - Confirmed reviews ALL

The hotel is well situated near the train station. Check-in was slow and our rooms were not ready until almost 4pm. Breakfast had good baked items but the eggs and bacon were terrible, including poorly thought out stations to fry or boil your own eggs. The suites were poorly laid out with random furniture and low quality couches/sofa beds. I would not stay here again nor recommend it.

Hello, Thank you for sharing your experience following your stay. We are delighted that you enjoyed our location near the train station as well as the quality of our baked goods at breakfast. We sincerely apologize for the wait you experienced upon arrival. Rooms are usually available starting at 2:00 PM, but availability also depends on our staffing levels and the hotel’s occupancy. Rest assured that our team did everything possible to ensure you could access your room as quickly as possible. Regarding breakfast, we have taken note of your comments. Our egg-cooking station was designed to allow everyone to prepare their eggs according to their preferences, but we understand that this concept may not suit all our guests. We also regret that the layout of the suite and the comfort of the furniture did not meet your expectations. Your feedback is invaluable and helps us continue to improve our services. Thank you for taking the time to share your observations with us, and we regret that we were unable to fully meet your expectations during your stay. Kind regards, Cameron Front Desk

Customer review rating 4.5/5

Jacques D. C. Couples - Confirmed reviews ALL

Professional and friendly staff. Confortable and quiet room

Dear customer Thank you for taking the time to share your feedback. We are delighted to hear that you appreciated our professional and friendly staff, as well as the comfort and quiet atmosphere of your room. Your kind words are a great encouragement to our team, and we look forward to welcoming you back for another enjoyable stay. Novotel team

Other web-users rate our hotel

  • 613 reviews 9.1/10 Location
  • 771 reviews 6.5/10 Room
  • 740 reviews 8.1/10 Service
  • 8 reviews 9.1/10 WiFi
  • 349 reviews 7.7/10 Breakfast
  • 246 reviews 5.8/10 Cleanliness
  • 230 reviews 6.7/10 Food
  • 158 reviews 7.9/10 Pool

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