Novotel Avignon Centre 4 stars

Name: Family & Business Hotel Avignon Centre - Novotel Avignon Centre - ALL - ALL
Address: 20 BOULEVARD SAINT ROCH, AVIGNON, 84000, FR
Telephone: +33432747000
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 1,390 reviews

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20 BOULEVARD SAINT ROCH, 84000 AVIGNON, France

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Novotel Avignon Centre

Hotel that makes every moment matter

Relax at Novotel Avignon Centre hotel, just a stone throw from the train station in the heart of the city center. Rely on our teams experience when organizing your conference or wedding. Take time to unwind in the luxurious fitness suite. Unwind by the pool or enjoy a gourmet salad in the shade of the terrace between meetings or with your family. Treat yourself to a spot of culture or a spa treatment with your family or friends at Novotel.

Discover Avignon, perfect for business or vacations in Provence, city of the popes, steeped in history, culture and elegance, and known for its cultural, gastronomic and architectural richness.

The team is pleased to welcome you to the Novotel Avignon Centre. Use our ideal location to explore the downtown and surrounding areas.

Catherine PANATTONI, Hotel Management

Hotel extras

Secure underground car park
Relaxation area (sauna, hammam, hot tub) and massage rooms
700 m2 of meeting rooms bathed in light for your seminars
Bar and restaurant with patio view
Pool and patio available.

Our accommodation(s)

Room

Classic Room - 1 bed (63 x 79"/160 x 200 cm), 1 sofa bed and 1 pull-out bed - Bathtub

4 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single sofa bed(s)

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Room

Classic Room with 1 bed (63 x 79"/160 x 200 cm), 1 sofa bed, 1 pull-out bed and shower

4 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s) and 2 x Single sofa bed(s)

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Room

Classic room with 2 single beds (35" x 79") and bathtub

2 pers. max
25 m² / 269 sq ft

Bedding 2 x Single bed(s)

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Room

Executive Room - 1 bed 200x200

2 pers. max
25 m² / 269 sq ft

Bedding 1 x King size bed(s)

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Room

Executive Room with 1 bed measuring 63 x 79"(160 x 200 cm), 1 sofa bed and 1 pull-out bed

4 pers. max
25 m² / 269 sq ft

Bedding 1 x Queen size bed(s)

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Room

Standard Room with 1 double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)
Accessible room

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Suite

Suite - 1 bed measuring 71 x 79 in (180 x 200 cm), 1 sofa bed and 1 pull-out bed

4 pers. max
45 m² / 484 sq ft

Bedding 1 x King size bed(s) and 2 x Single bed(s)
Views: Patio or Pool side
Most of the accommodation: Balcony

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Suite

Executive Suite - 1 bed measuring 71 x 79 in (180 x 200 cm), 1 sofa bed and 1 pull-out bed

4 pers. max
45 m² / 484 sq ft

Bedding 1 x King size bed(s) and 2 x Single sofa bed(s)
Most of the accommodation: Balcony

See availabilities

Room

Standard Room with 1 double bed

2 pers. max
25 m² / 269 sq ft

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Hotel location

Novotel Avignon Centre

20 BOULEVARD SAINT ROCH
84000 AVIGNON
France

GPS:43.942698, 4.802439

+33 4 32 74 70 00

+33 4 32 74 70 11

AVIGNON

Railway station

Access: 50 m / 0.03 mi 2 min walk / 1 min drive

TRAVERSEE DU RHONE

Tourist attraction

Access: 500 m / 0.31 mi 5 min drive

PALAIS DES PAPES

Art and Culture

Access: 800 m / 0.5 mi 10 min drive

PONT D AVIGNON

Art and Culture

Access: 800 m / 0.5 mi 10 min drive

PALAIS DES PAPES

Historic monument

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

PARC DU COSMOS

Tourist attraction

Access: 5 km / 3.11 mi 15 min drive

GOLF GRAND AVIGNON

Golf course

Access: 8 km / 4.97 mi 13 min drive

CHATEAUNEUF DU PAPE

Tourist attraction

Access: 17 km / 10.56 mi 20 min drive

GROTTES DE THOUZON

Tourist attraction

Access: 17.5 km / 10.87 mi 23 min drive

CHATEAUX BAUX DE P

Tourist attraction

Access: 25 km / 15.54 mi 20 min drive

PONT DU GARD

Historic monument

Access: 26 km / 16.16 mi 30 min drive

P COUNTRY CLUB

Golf course

Access: 30 km / 18.64 mi 34 min drive

MUSEE DU BONBON

Tourist attraction

Access: 35 km / 21.75 mi 34 min drive

CAMARGUE

Tourist attraction

Access: 35 km / 21.75 mi 45 min drive

BAUX DE PROVENCE

Tourist attraction

Access: 35 km / 21.75 mi 43 min drive

NATUROPTERE

Tourist attraction

Access: 40 km / 24.86 mi 34 min drive

LES OCRES

Tourist attraction

Access: 50 km / 31.07 mi 40 min drive

LA BAMBOUSERAIE

Botanical gardens

Access: 82 km / 50.96 mi 1 hrs drive

FERME CROCODILES

Zoo

Access: 97 km / 60.28 mi 46 min drive

SEAQUARIUM

Aquarium

Access: 115 km / 71.46 mi 1 hrs drive

LUBERON

Mountain

Access: 450 m / 27.95 mi 50 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

LE PATIO

The restaurant Le Patio offers Mediterranean cuisine prepared with fresh, seasonal products.

Book

Meetings & Events

Number of Meeting Room: 12
Surface of the largest room
Maximum seats capacity: 255
Maximum capacity for banquets: 170

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 1,390 reviews

Shaun F. D. W. Couples - 7/21/2026 Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our convenient location, close to both the railway station and Avignon's historic city centre, and that you had a comfortable stay in one of our Executive Suites. We are also pleased that you appreciated our swimming pool and found our team to be helpful throughout your visit. We regret that the air conditioning did not perform as expected during the heatwave. We understand how important a comfortable room temperature is, especially during periods of extreme weather, and we appreciate you bringing this to our attention. Thank you once again for your valuable feedback. We hope to have the pleasure of welcoming you back on your next visit to Avignon. Kind regards, Jordan – Front Office Team

Esther K. C. Business - 7/20/2026 Confirmed reviews ALL

I am writing to share my experience during my recent stay at Novotel Avignon Centre. Unfortunately, several issues throughout our stay significantly affected our impression of the hotel. The room itself had multiple maintenance problems, including stained carpeting and a stained chair, a bathroom sink that drained poorly, a broken bathroom trash can, and a room telephone with persistent static when calling the front desk. The trash can was reported three separate times during our four-day stay but was never replaced. The most disappointing aspect of our stay, however, was our experience in the hotel restaurant. After arriving from Los Angeles following approximately 44 hours of travel, my daughter and I were looking forward to a relaxing dinner. When I hesitated to order the €41 fixed-price menu because it was not available during the weekend, our waitress offered to serve us the weekday version for €31. We accepted based on that understanding. After waiting approximately 40 minutes for the included dessert and nearly two hours for the entire meal, I discovered that the promised reduction had not been applied to the bill. When I returned to inquire about the discrepancy, I was told the waitress had already finished her shift. The restaurant manager stated that such a discount would not have been offered and denied that any misunderstanding had occurred, despite my explaining exactly what had been promised. I found his manner unnecessarily confrontational and dismissive, particularly as the conversation took place in front of my young daughter with him continously stating I had misunderstood. I did not. I subsequently informed the hotel reception, where I was told the manager had likely been under stress because the restaurant's computer system was experiencing problems. While I appreciate the explanation, it did not address either the billing issue or the manner in which the situation was handled. I recognize that hotels are especially busy during the Festival d'Avignon, and I appreciate the property's convenient location and effective air conditioning. However, repeated unresolved maintenance issues combined with the handling of the restaurant incident fell well below the standard I expected from a four-star Novotel. I hope you will review both the room maintenance procedures and the restaurant's approach to customer service, staff communication, and billing practices so that future guests do not have a similar experience. Esther

Dear Esther, Thank you for taking the time to share your detailed feedback. We are truly sorry to learn that your stay did not meet your expectations. We sincerely regret the maintenance issues you encountered in your room. The problems you described, as well as the lack of resolution despite your repeated requests, do not reflect the standards of quality and service we strive to provide. Please be assured that your comments have been shared with the relevant teams so that the necessary actions can be taken. We are also very sorry to hear about your experience at our restaurant. We understand your disappointment regarding the misunderstanding about the menu offer, as well as the way the situation was handled. This is not the level of service we aim to deliver, and we sincerely apologize that you felt unheard and treated without the care and respect you deserved. We also appreciate your positive comments regarding our location and the comfort of our air conditioning. Feedback such as yours, both positive and constructive, is invaluable in helping us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with the high-quality experience you were expecting. Kind regards, Jordan – Front Office Team

Catherine D. A. Couples - 7/18/2026 Confirmed reviews ALL

Bonjour, Un grand merci d'avoir pris le temps de partager votre expérience suite à votre séjour parmi nous. Nous sommes absolument ravis de lire que votre séjour s'est très bien déroulé et que vous repartez satisfait. C’est la plus belle des récompenses pour toute notre équipe ! Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement. Bien à vous, Jimmy- Service Réception

Yishan W. Families - 7/8/2026 Confirmed reviews ALL

Well-located and the reception staff were very nice and professional. However, I had a terrible experience with housekeeping. The staff member knocked but pushed the door open before I could even respond. To make matters worse, she saw me changing clothes but didn't immediately close the door or leave—instead, she stood there and asked if she could come in. This is a severe violation of privacy and a huge management failure. I felt completely unsafe.

Bonjour, Tout d’abord, merci d’avoir pris le temps de partager votre expérience avec nous. Je suis sincèrement désolé que votre séjour ait été entaché par une situation aussi grave concernant la vie privée et la sécurité dans votre chambre. Vous avez raison de souligner que le respect de la vie privée et une présence du personnel bien cadrée sont des bases essentielles d’un séjour serein. Nous prenons votre remarque très au sérieux. Nous allons mener une révision complète des protocoles d’entrée en chambre et renforcer la supervision afin que le personnel n’entre jamais sans une réponse verbale du client et sans validation claire des procédures de sécurité. Votre observation sur la nécessité d’un respect strict des règles de confidentialité sera partagée avec les équipes concernées, et des formations supplémentaires seront prévues pour prévenir tout incident similaire à l’avenir. Nous voulons aussi vous assurer que des mesures appropriées seront prises pour que vous vous sentiez en sécurité et respecté lors de vos prochains séjours. Encore une fois, merci pour votre franchise. Votre retour est précieux pour nous aider à devenir un établissement plus sûr et plus attentif. Bien à vous, Jordan - Service Réception

Paul J. O. Couples - 6/28/2026 Confirmed reviews ALL

Booked an executive suite which was a great size and good amenities however I assume due to the heatwave the entire air conditioning system in both rooms of the suite did. It work and the rooms were extremely hot. There was a nice terrace but this could not be used as accessing it only opened the room up for more heat. There was a smell of sewage across all of the 4th floor (which I assume was also heatwave related) All the above considered, it was still a pleasant stay as the staff were great and very apologetic. They tried their best to make our stay as good as possible

Dear Guest, Thank you for taking the time to share your feedback following your stay with us. We are pleased to hear that you appreciated the size and amenities of your Executive Suite, and especially the kindness and dedication of our team. Your kind words about our staff mean a great deal, and we will be sure to share your compliments with them. We sincerely apologize for the inconvenience caused by the air conditioning issues during the recent heatwave, as well as the unpleasant odor you experienced on the fourth floor. We understand how these issues affected your comfort and regret that they impacted your overall experience. Please rest assured that we have been investigating these matters and are taking the necessary steps to prevent similar situations in the future. We truly appreciate your understanding and your positive attitude despite these unexpected circumstances. It was a pleasure welcoming you, and we hope to have the opportunity to provide you with a much more comfortable experience on your next visit. Novotel team

Web-users rating

Other web-users rate our hotel

618 reviews 9.2/10 Location
772 reviews 6.6/10 Room
715 reviews 8.1/10 Service
8 reviews 9.1/10 WiFi
346 reviews 7.3/10 Breakfast
248 reviews 5.9/10 Cleanliness
150 reviews 7.9/10 Pool
114 reviews 4.6/10 Value

109 reviews 8.9/10 Location
141 reviews 6.4/10 Room
137 reviews 8.2/10 Service
67 reviews 7.2/10 Breakfast
50 reviews 6/10 Cleanliness
23 reviews 7.8/10 Pool
15 reviews 4.6/10 Value
12 reviews 5.3/10 Wellness Area

100 reviews 9.4/10 Location
133 reviews 6.3/10 Room
137 reviews 8/10 Service
66 reviews 6/10 Comfort
56 reviews 7.5/10 Breakfast
40 reviews 5.6/10 Cleanliness
31 reviews 7.7/10 Pool
18 reviews 4.4/10 Value

34 reviews 9.2/10 Location
70 reviews 7.1/10 Room
68 reviews 8.9/10 Service
18 reviews 7.6/10 Breakfast
12 reviews 6.4/10 Cleanliness

13 reviews 9.4/10 Location
27 reviews 6.3/10 Room
25 reviews 8.6/10 Service
10 reviews 7.4/10 Breakfast
8 reviews 6.1/10 Cleanliness
7 reviews 6.3/10 Food
6 reviews 4.7/10 Value
5 reviews 4.6/10 Wellness Area

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Novotel Avignon Centre, check-in is available from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Avignon Centre regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.