Novotel Avignon Centre

Novotel Avignon Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 1,621 reviews

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Hotel extras

  • Secure underground car park

  • Relaxation area (sauna, hammam, hot tub) and massage rooms

  • 700 m2 of meeting rooms bathed in light for your seminars

  • Bar and restaurant with patio view

  • Pool and patio available.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Avignon Centre

20 BOULEVARD SAINT ROCH
84000 AVIGNON
France

GPS:43.942698, 4.802439

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Le Patio

The restaurant Le Patio offers Mediterranean cuisine prepared with fresh, seasonal products.

Our accommodation(s)

The Novotel Avignon Centre hotel has 130 innovative next-gen rooms, with a glass partition that separates the bathroom from the bedroom and becomes opaque with a mere gesture. All rooms have free WIFI. Treat yourself to an executive room or suite for an outstanding experience and a feeling of well-being. We've added special touches so you can get the best out of your stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,621 reviews

TripAdvisor Rating  4.0/5  1,998 reviews

Great location and staff

Customer review rating 5.0/5

Gary T. Families - Confirmed reviews ALL

From arrival to leaving the experience was exceptional. Reception staff were excellent both day and night staff. Issues were resolved professionally. We used the restaurant twice and the food was very good. The room was comfortable and well maintained

Dear GARY T., We very much appreciate your comments regarding your stay at the Novotel Avignon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pauline from Novotel Avignon Centre Reception

All good

Customer review rating 5.0/5

Janet Couples - Confirmed reviews ALL

Great location, great breakfast, nice rooms, all good.

Dear JANET S., We very much appreciate your comments regarding your stay at the Novotel Avignon Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pauline from Novotel Avignon Centre' Reception

Nice hotel, but some things to work on

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

We arrived in the evening, Eric, the night guy was really nice and helpful. The room was nice too but booked for 3 and only 2 bath towels. In the morning, the breakfast was a catastrophe. The cooker to cook eggs wasn't warm enough so we couldn't make our eggs. There was no orange juice, no hot chocolate, no knife to cut the cheese, the milk pot was in fact filled with water. And when asked about some of these things, the guy (with beard) was rude. We complained to the night staff (Eric again, extremely friendly and attrntive to our needs) when we got back to the hotel in the evening. The next day (not sure if there is a connection but) Our second breakfast was better. Overall we think the hotel is beautiful, we loved the mix of art and design.

Dear LAETITIA E., Thank you for taking the time to tell us about your experience at the Novotel Avignon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pauline from novotel Avignon Centre

Needs to do the basics better

Customer review rating 2.5/5

Andrew S. Couples - Confirmed reviews ALL

When I first went to the room, it had a strong smell of tobacco. I had to request air freshener for the room. Then when I opened the fridge there was half a cup of milk with green mold on it. I informed reception, they just said sorry. Not a good first impression.

Dear ANDREW S., Thank you for taking the time to tell us about your experience at the Novotel Avignon Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pauline from Novotel Avignon Centre' Reception

Underrated, very good hotel

TripAdvisor rating 5.0/5

ceebee51 Couples - TripAdvisor review

We enjoyed our stay at the Novotel and can't figure out why it does not have a higher rating on TripAdvisor. The location is good as is the price. The facility itself is very nice, especially with a lovely pool (with very cold water) which was most welcome at the end of long, hot days of sightseeing. Service was good. We will stay there again on our next trip to Avignon.

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Other web-users rate our hotel

  • 547 reviews 8.8/10 Location
  • 756 reviews 7.1/10 Room
  • 869 reviews 8.4/10 Service
  • 9 reviews 8.5/10 WiFi
  • 348 reviews 6.2/10 Breakfast
  • 326 reviews 4.4/10 Food
  • 303 reviews 5.4/10 Cleanliness
  • 198 reviews 6.9/10 Pool

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