Novotel Avignon Centre 4 stars

We stayed at the hotel for some business meetings. The location is outside the city walls so it is a bit of a walk to the sites of interest. The front desk very nice and helpful. The pool was great since it was hot the week we stayed at the hotel. Breakfast was nice.

The hotel and the room was great. The swimming pool was really nice with sun at the end of the day. There was a lot of choice in he breakfast.

Check in was good bar staff were good . The lack of some cold water inthe fridge and the water machinein the corridor was broken let it down and the price for the quality was a bit high in my opinion

Reasonable stay spoilt by bad experience. Booked a taxi with receptionist on night of 16/9 to take us to TGV station next morning at 7:15am. When taxi hadn’t arrived, I asked reception to please check and was told their colleague hadn’t booked last night as requested so she’d book another. While I was waiting outside a private vehicle pulled up and a woman driver walked inside. Then a taxi pulled up and said he was free. Before I could get in, the receptionist indicated the private car was what she had ordered and we should use that. A less than 10 minute drive cost 26 euros when it should have been 10-15 euros at most. When I called the receptionist back she said her colleague was always messing up and they’d spoken to her. When I replied that was not my point, rather that I’d ordered a taxi not a limousine and wanted to speak to the manager, I was told they were away that day. The money is not so much the issue even though it was exorbitant. It’s more that I feel cheated and suspect there’s some scam operating. I have still not received a call from the hotel to properly explain. A sad ending to a reasonable hotel stay. Beware fellow travellers!

Pleasant place and convenient place to stay