Novotel Avignon Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,375 reviews

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Description

Hotel extras

  • Secure underground car park

  • Relaxation area (sauna, hammam, hot tub) and massage rooms

  • 700 m2 of meeting rooms bathed in light for your seminars

  • Bar and restaurant with patio view

  • Pool and patio available.

Our accommodation(s)

Hotel location

Novotel Avignon Centre

20 BOULEVARD SAINT ROCH
84000 AVIGNON
France

GPS:43.942698, 4.802439

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LE PATIO

The restaurant Le Patio offers Mediterranean cuisine prepared with fresh, seasonal products.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,375 reviews

Customer review rating 1.0/5

Esther S. Couples - Confirmed reviews ALL

The room air conditioning did not go below 24 degrees. I stayed in a suite on the 4th floor. When you got out of the elevator and walked down the hall the smell was terrible. All three nights.

Dear Guest, Thank you for taking the time to share your feedback following your stay. We are sincerely sorry to learn that the air conditioning in your suite did not cool the room below 24°C and that you experienced unpleasant odors in the corridor on the 4th floor throughout your stay. This is certainly not the level of comfort we aim to provide our guests. Please accept our apologies for these inconveniences. Your comments have been shared with our maintenance teams so that both issues can be thoroughly investigated and addressed as quickly as possible. We appreciate your feedback, as it helps us improve our services and facilities. We hope you will give us another opportunity to provide you with a more enjoyable experience in the future. Novotel team

Customer review rating 4.5/5

James R. Friends - Confirmed reviews ALL

Room was modern and comfortable. The pool was fun.

Dear Guest, Thank you very much for sharing your feedback following your stay with us. We are delighted to hear that you enjoyed our facilities, found your room modern and comfortable, and had fun at the pool. It is always a pleasure to know our guests had a pleasant stay. We also appreciate your comments regarding the breakfast experience. Please accept our apologies for the missing items and the inconvenience caused by the coffee machine issue. Your remarks have been shared with our team so we can improve the organization and replenishment of the breakfast area. Thank you again for your valuable feedback, and we hope to welcome you back very soon. Kind regards, Ilan - Front Desk

Customer review rating 2.0/5

Mercedes B. Couples - Confirmed reviews ALL

Very disappointing stay and definitely not worth the money. The room was not clean at all — when we arrived, we found a bunch of hair in the towels, which was extremely unhygienic and unacceptable for a hotel at this price point. The hotel also lacked very basic amenities. There were no slippers, no shower cap, no proper toiletries, and not even complimentary bottled water provided in the room. Overall, the experience felt cheap, poorly maintained, and far below expectations. I would not recommend staying here.

Dear Guest, Thank you for taking the time to share your feedback. We are sincerely sorry to hear that your stay did not meet your expectations, particularly regarding the cleanliness of your room. Please accept our apologies for the inconvenience caused. Your comments have been shared with our housekeeping team to ensure that our standards are consistently maintained. Regarding the amenities mentioned, we would like to clarify that items such as slippers, shower caps, and enhanced toiletries are provided in our Executive room category. As you reserved a Classic room, these additional amenities were not included in your booking. Concerning the water provision, in line with our sustainability commitments, each room is equipped with reusable glass bottles, which can be refilled at the water fountains available on every floor. This allows our guests to enjoy complimentary drinking water while helping us reduce single-use plastic waste. We appreciate your feedback, as it helps us improve our services and better communicate the differences between our room categories. We hope you will give us another opportunity to provide you with a more satisfying experience in the future. Novotel team

Customer review rating 5.0/5

Gail H. Friends - Confirmed reviews ALL

See above.

Hello, Thank you so much for your kind words! We’re delighted to hear that you enjoyed the comfort and spaciousness of the room, and that our team made a positive impression during your stay. It was a pleasure hosting you, and we truly hope to welcome you back again soon! Best regards, Front Desk Team

Customer review rating 5.0/5

Gordon T. Couples - Confirmed reviews ALL

We just stayed one night, but it was a perfect location for us--easy to walk to the Avignon Centre.

Hello, Thank you very much for your wonderful feedback following your stay with us. We are delighted to hear that you enjoyed our excellent location and the friendliness of our team. It is a pleasure to know that our hotel was perfectly situated for your visit and provided easy access to Avignon Centre during your stay. We truly hope to have the pleasure of welcoming you again on a future visit to Avignon. Kind regards, Reception Team

Other web-users rate our hotel

  • 644 reviews 9.3/10 Location
  • 780 reviews 6.8/10 Room
  • 724 reviews 8.1/10 Service
  • 9 reviews 9.3/10 WiFi
  • 363 reviews 7.6/10 Breakfast
  • 257 reviews 6.3/10 Cleanliness
  • 148 reviews 7.9/10 Pool
  • 117 reviews 4.7/10 Value

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