Description
Hotel extras
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Rooms and apartments with kitchenettes available for families and longer stays
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Free access to Fabryka Cia/o: gym, pool, saunas, salt cave
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restaurants: Polish DESTILO, Italian PINO, Asian DOZO, Nowa Wytwórnia brewery, cafe
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Green Key Certificate - Eco Responsibility and Sustainable Development
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Vodka Factory multimedia museum *additional fee; tasting included in the admission price
Our accommodation(s)
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Room
Standard Room with 1 queensize bed
- 2 pers. max
- 21 m² / 226 sq ft
- Bedding 1 x Queen size bed(s)
- Accessible room
Room
Standard Room with 1 double bed
- 2 pers. max
- 22 m² / 236 sq ft
- Bedding 1 x Double bed(s)
Room
Standard Room with 2 single beds
- 2 pers. max
- 22 m² / 236 sq ft
- Bedding 2 x Single bed(s)
Room
Superior Room with 1 double bed
- 3 pers. max
- 32 m² / 344 sq ft
- Bedding 1 x Double bed(s)
Room
Superior Room with 1 double bed and sofa
- 4 pers. max
- 34 m² / 365 sq ft
- Bedding 1 x Double sofa bed(s)
Room
Junior Suite
- 4 pers. max
- 42 m² / 452 sq ft
- Bedding 1 x Double bed(s)
Room
Superior Suite with 1 kingsize bed and sofa
- 5 pers. max
- 60 m² / 645 sq ft
- Bedding 1 x Double sofa bed(s)
Room
Executive Suite with 1 kingsize bed and sofa
- 5 pers. max
- 108 m² / 1162 sq ft
- Bedding 1 x Double sofa bed(s)
Room
Standard Room with 1 queensize bed
- 2 pers. max
- 21 m² / 226 sq ft
- Bedding 1 x Queen size bed(s)
- Accessible room
Hotel location
Mercure Krakow Fabryczna City
Fabryczna 13
31-553 CRACOW
Poland
GPS:50.06325, 19.97268
Access and transport
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KRAKOW OLD TOWN
Railway station
Access: 3 km / 1.86 mi 12 min drive
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Shuttle
Additional charge
Shuttle on call
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Wawel Royal Castle
Tourist attraction
Main Market
Tourist attraction
KRAKOW TAURON ARENA
Sports centre
MUSEUM VODKA FACTORY
Museums
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Park of Polish Aviators
Park
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Fabryczna Passage 13
Restaurant and cafe district
Kazimierz Mall
Shopping centre/mall
M1 Shopping Centre
Shopping centre/mall
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Pets welcome
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
DESTILO
The DESTILO restaurant is one of five unique gastronomic concepts of the Fabryczna City complex. In the morning it serves a delicious buffet breakfast with a wide selection of local products, in the evenings - modern regional and international cuisine.
FABRYCZNA 13 BAR
Traditional alcoholic beverages and local snacks can be found in bar FACTORY 13 - an ideal place for afternoon coffee or tea whose flavor and aroma will recall the old days of Polmos and Old Distillery.
Breakfast
DESTILO restaurant invites you to breakfast service every morning. It serves traditional buffet with a wide range of local products enriched with specialties prepared according to the Chef's recipes
Pool
Take advantage of free access to the outdoor fitness area, swimming pool, saunas salt cave at - Fabryka CIAO. Admission to the gym and sauna area is from 16 years of age.
Fitness center
Take advantage of free access to the outdoor fitness area, swimming pool, saunas salt cave at - Fabryka CIAO. Admission to the gym and sauna area is from 16 years of age.
Meetings & Events
- Number of Meeting Room
- 5
- Surface of the largest room
- 800 m² / 8611.12 sq ft
- Maximum seats capacity
- 700
- Maximum capacity for banquets
- 480
Weddings
The complex can accommodate weddings for up to 500 people. Organizers also have a choice of 4 wedding halls for 150 to 200 people and the possibility of using outdoor space and working with a qualified wedding planner.
Our guest reviews
ALL Rating
Customer review rating 5.0/5
Stephen M. Families - Confirmed reviews ALL
Dear Stephen, Thank you for your kind review and for sharing your positive feedback. We are pleased to hear that you found our hotel to be excellent value for money and appreciated our convenient location, as well as the quality of our food and amenities. It is always encouraging to receive such comments, and we truly appreciate your support. We look forward to welcoming you again in the future. Kind regards, Karolina Gawryś Guest Relations Supervisor
Customer review rating 5.0/5
Mindaugas P. Business - Confirmed reviews ALL
Dear Mindaugas, Thank you very much for your wonderful and detailed review. We are truly delighted to know that you felt comfortable and well cared for during your stay — this is the greatest compliment we could receive. It is a pleasure to hear that you appreciated our convenient location, comfortable rooms and beds, as well as the additional facilities such as the SPA, pool, and museum. We are especially grateful for your kind words about the breakfast and the restaurant — we will gladly share your compliments with our kitchen and service team. Thank you for recommending our hotel to your friends. We sincerely hope to have the pleasure of welcoming you again in the near future. Best regards, Karolina Gawryś Guest Relations Supervisor
Customer review rating 3.5/5
Irena H. Families - Confirmed reviews ALL
Dear Irena, Thank you very much for taking the time to share your experience with us. We are pleased to hear that you appreciated the hotel’s convenient location and the cleanliness of your room, as we always aim to provide a welcoming and comfortable environment for our guests. We also appreciate your feedback regarding the wellness area. As part of the Accor Discover Local program, our wellness facilities are open not only to hotel guests but also to external visitors, which can occasionally impact the availability of certain amenities. To support our guests in planning their time, we provide detailed schedules of planned activities both in the rooms and at the reception, and we display information in common areas highlighting the hours when the wellness area tends to be less busy. Our team strives to ensure that all guests can enjoy the facilities comfortably, and we take your observations seriously, sharing them with the relevant departments to help us improve and enhance the overall guest experience. We are always looking for ways to make our wellness and leisure areas as enjoyable as possible for everyone, and your feedback will help guide our future improvements. We hope that despite any inconveniences, your stay was otherwise pleasant and that you were able to enjoy other aspects of your visit. We would be delighted to welcome you back in the future and provide a stay that fully meets your expectations. Best regards, Karolina Gawryś Guest Relations Supervisor
Customer review rating 4.5/5
Gabor V. Families - Confirmed reviews ALL
Dear Gabor, thank you for your kind words. We are delighted to hear that you enjoyed the cleanliness, breakfast, and our convenient location with many nearby restaurants. We truly appreciate your feedback and look forward to welcoming you back in the future. Best regards, Karolina Gawryś Guest Relations Supervisor
Customer review rating 3.0/5
Marianna K. Friends - Confirmed reviews ALL
Dear Marianna, thank you very much for sharing your detailed feedback. We are pleased to hear that you enjoyed the spacious room and the delicious, plentiful, and sophisticated breakfast. We also appreciate your comments regarding the lobby seating and the room features. Regarding bathrobes, we would like to clarify that they are provided as standard equipment in Superior rooms and apartments. In Standard rooms, bathrobes are available for rent at the reception desk with a refundable deposit of 50 PLN per bathrobe. Detailed descriptions of each room type, including included amenities, are available on all booking platforms to help our guests choose the accommodation that best suits their needs. We appreciate your suggestions and will continue to work on improving the comfort and convenience of our hotel for all guests. We hope to have the pleasure of welcoming you again in the future. Best regards, Karolina Gawryś Guest Relations Supervisor
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