Raffles Bali 5 stars

Customer review rating (ALL Rating) 4.8/5 422 reviews

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Jalan Karang Mas Sejahtera 1A, Jimbaran, Bali, 80361 Jimbaran, Indonesia

Description

Hotel extras

  • Luxury resort in Southern Bali, offering 32 private pool villas.

  • Raffles Butler service for every villa.

  • Complimentary daily morning wellness activities.

  • Complimentary daily cultural experience.

Our accommodation(s)

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Hotel location

Raffles Bali

Jalan Karang Mas Sejahtera 1A, Jimbaran, Bali
80361 Jimbaran
Indonesia

GPS:-8.786665, 115.158648

Telephone
Fax +62 361 2015801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  422 reviews

Customer review rating 5.0/5

Dione K. B. Couples - Confirmed reviews ALL

From the moment we arrived, Raffles Bali set the tone for what would become one of the most memorable stays we’ve had. The airport escort was seamless — guided through immigration with ease and greeted by a car stocked with snacks and water. A small touch, but one that signals exactly the kind of property you’re about to check into. Henri, the General Manager, came to our table on the very first evening to introduce himself and check that everything was to our liking. It’s the kind of genuine, unhurried hospitality that’s increasingly rare, and it set the standard for everything that followed. Every single member of staff greeted us by name throughout our stay — never once feeling scripted or forced — which made us feel genuinely welcomed rather than simply processed. Our room was beautifully appointed with several outdoor seating options, and housekeeping was exceptionally attentive — cords neatly coiled, fresh fruit replenished daily, and the minibar stocked with ample complimentary snacks and non-alcoholic drinks, refreshed without fail. Bottled water was always plentiful, and the pool was at a perfect temperature throughout. Linens were generous and consistently pristine. Butler service was a particular highlight. Our butler, Krishna, had a complete handle on every booking we had made, proactively confirming details and ensuring everything was exactly as we’d requested. That kind of behind-the-scenes coordination is what separates a good stay from a great one. The food and cocktails were excellent across the board. We particularly loved that each bar offered its own distinct snack menu — a thoughtful detail that kept things feeling fresh rather than formulaic. The Lunar New Year dinner was a genuine standout, a special evening executed with care. The massage was wonderfully relaxing and rounded out the experience beautifully.

Dear Ms. Dione K. B., Warm greetings from Raffles Bali. Thank you for such a generous and beautifully written review. We were truly grateful that you chose to spend your escape with us, and even more delighted to know it became one of your most memorable stays. It was wonderful to hear that your experience felt seamless from the very beginning — from the airport escort to the thoughtful touches in the car that set the tone for your arrival. We were so pleased that these small details made a difference. Your kind words about Henri meant a great deal. Creating genuine, unhurried moments with our guests has always been at the heart of what we do, and knowing you felt sincerely welcomed — not simply “processed” — was the highest compliment we could receive. We were also delighted that you enjoyed your villa, as well as the attentiveness and consistency of our housekeeping team. Your recognition of the care taken behind the scenes truly meant a lot to all of us. Krishna was especially grateful for your comments. We were very proud to know that his proactive support and coordination helped make your stay feel effortless and well-managed. It was equally rewarding to hear that the dining experiences stood out — from the distinct offerings at each bar to the Lunar New Year dinner and your relaxing massage. We were so pleased these moments added to such a memorable escape. Thank you once again for your trust and for recommending us so highly. It would be our pleasure to welcome you back to Raffles Bali in the future. Warmest regards, Fernando Lehmann Quality and Room Division Manager

Customer review rating 5.0/5

Mark I. H. Business - Confirmed reviews ALL

Had a three day stay with my wife and we had a superb break (no kids). From our little request to have some Mangosteens every day (my favourite tropical fruit) to supporting us to have a very amateur tennis match, the team were magnificent at supporting our every need. The butler service is non-intrusive and so helpful, not just for everything in resort but externally with restaurant bookings and other things we might have needed. Truly enjoyed the chats with the head Chef and hotel GM exploring the history of how Raffles Bali came to be - hopefully will have a historian like at Raffles Singapore to share this story over time as it is so interesting and showcases the love of the area and people by those who brought the resort into being. I managed to get a lot of work done during the stay which was great; the desk in the room, facilities and internet were all fine though mobile reception isn't great in some areas of the resort (just to be aware). The spa was also brilliant - we visited twice! Thanks again to the team; you should be so proud of the well-above standard you achieve, even for a highest tier product and resort such as Raffles.

Dear Mr. Mark I. H., Warm greetings from Raffles Bali. Thank you so much for your wonderful review. We were truly happy to know that you and your wife had such a relaxing and enjoyable three-day break with us. It means a lot to hear that the quiet atmosphere and service made your stay special. We loved reading about the daily mangosteens and your “amateur” tennis match — it was always the little personal touches that make a stay memorable. We were also glad our butler team was helpful while remaining discreet, and that they could assist you both inside and outside the resort. It was great to know you enjoyed your chats with our Head Chef and General Manager about the story behind the resort. We appreciate your thoughtful suggestion inspired by Raffles Singapore — sharing our history is something we are very proud of. We were pleased you were able to get work done comfortably while still making time to enjoy the spa (twice — we love that!). Thank you as well for your feedback regarding mobile reception and WiFi; we will certainly keep working on improving this. A special thank you for mentioning Thomson — we will gladly pass along your kind words to him. He will be so happy to know he made a difference to your stay. As one of our valued ALL Diamond members, your support truly means a great deal to us. We hope to welcome you and your wife back again soon — with more mangosteens ready for you. Warmest regards, Fernando Lehmann Quality and Room Division Manager

Customer review rating 4.5/5

Se W. K. Couples - Confirmed reviews ALL

Overall, our stay was very, very good. The staff were exceptionally friendly and genuinely attentive, making our stay extremely comfortable from start to finish. The spa experience, villa stay, and butler service were highlights and truly elevated the experience — these services were delivered at an outstanding level and set the resort apart. That said, we felt the food quality did not quite match the high standard of the other services. While presentation and service were excellent, the flavours were generally a little bland compared to similar luxury resorts we have stayed at. With some refinement in this area, the overall experience would be close to perfect.

Dear Mr. Se W. K., Thank you very much for taking the time to share your thoughtful feedback following your recent stay with us. We are truly pleased to know that overall your experience was very good. It is wonderful to hear that our team’s friendliness and genuine attentiveness made your stay comfortable from start to finish. Your kind words regarding the spa experience, villa, and butler service mean a great deal to us. These are experiences we carefully curate to distinguish our resort, and we are delighted they were highlights of your visit. At the same time, we sincerely appreciate your honest comments regarding the food quality. While we are pleased that presentation and service met your expectations, we regret that the flavours did not fully align with the high standards you have experienced at other luxury resorts. Please rest assured that your feedback has been shared with our culinary team for careful review and consideration, as continuous refinement is essential to delivering a truly exceptional dining experience. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back and provide an even more elevated and seamless experience on your next visit. Sincerely, Fernando Lehmann Quality and Room Division Manager

Customer review rating 5.0/5

Oliver B. Couples - Confirmed reviews ALL

Our stay at Raffles Bali was nothing short of exceptional — truly beyond a five-star experience. From the moment we arrived, the level of service was flawless, warm, and deeply genuine. The team is outstanding: attentive without ever being intrusive, and incredibly sincere in everything they do. You don’t just feel welcomed here — you feel remembered. A very special highlight was the butler service, e.g remembering from our visit last year that we preferred a specific type of water and had it prepared in our villa before we even asked. That level of attention to detail is rare and speaks volumes about the care and pride the team takes in creating memorable stays. The hilltop villa was absolute perfection — breathtaking views, complete privacy, beautifully designed, and maintained to the highest standard. Waking up to that panorama each morning felt surreal. The food across all restaurants was outstanding — diverse, beautifully executed, and consistently excellent, with each dining experience elevated by the vision and leadership of Chef Gaëtan and his talented team. Every single aspect of our stay was seamless: service, comfort, atmosphere, and hospitality all working in perfect harmony. Raffles Bali doesn’t just meet expectations — it exceeds them effortlessly. We had a perfect stay from start to finish and there is no doubt at all that we will be returning. Raffles Bali has firmly set the benchmark for luxury hospitality. Highly, highly recommended.

Dear Mr. Oliver B., Thank you sincerely for your exceptional review and for describing your stay as “Beyond Perfect.” We are truly grateful for your continued trust in us and for choosing to return. It is wonderful to know that you once again felt genuinely welcomed and remembered. Your kind mention of the butler team’s attention to detail — especially recalling your personal preferences from your previous visit — means a great deal. Creating thoughtful, personalized experiences is at the heart of what we do. We are delighted that your Hilltop Villa, with its breathtaking views and privacy, provided the perfect setting for your stay. Your generous comments about the culinary experiences, and your recognition of Chef Gaëtan and his team, will be shared with pride. Most importantly, thank you for highlighting the seamless harmony of service, comfort, and atmosphere throughout your visit. Your recommendation and loyalty are the highest compliments we could receive. We very much look forward to welcoming you back for another memorable stay in the near future. Sincerely, Fernando Lehmann Quality and Room Division Manager

Customer review rating 5.0/5

Mohammad A. H. M. S. A. M. A. Couples - Confirmed reviews ALL

10/10 definitely will come back!

Dear Mr. A., Thank you for your kind words. We’re delighted to know you enjoyed the atmosphere and the care of our team. It was A. pleasure to host you, and we truly look forward to welcoming you back again. Best Regards, Fernando Lehmann Quality and Room Division Manager

Other web-users rate our hotel

  • 90 reviews 9.4/10 Location
  • 279 reviews 9.4/10 Room
  • 387 reviews 9.4/10 Service
  • 185 reviews 9/10 Food
  • 138 reviews 9.1/10 Amenities
  • 135 reviews 9.8/10 Vibe
  • 34 reviews 5.2/10 Value
  • 33 reviews 9.1/10 Breakfast

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