ibis Styles Sepang KLIA 4 stars

Customer review rating (ALL Rating) 4.4/5 2,235 reviews

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ibis Styles Sepang KLIA - Image 1
ibis Styles Sepang KLIA - Image 2
ibis Styles Sepang KLIA - Image 3
ibis Styles Sepang KLIA - Image 4
Jalan KLIA 1/60, KLIA, 64000 SEPANG, Malaysia

Description

Hotel extras

  • Well equipped rooms and superbike parking bay that are suitable for bikers

  • Spacious public areas that can cater to team building events and outdoor activities

  • An urban oasis for the mind and body with wellness facilities in the hotel

  • Within 5 minutes drive to KLIA and KLIA 2 International airport

  • Easy access to major highways connecting to the city centre

Our accommodation(s)

Hotel location

ibis Styles Sepang KLIA

Jalan KLIA 1/60, KLIA
64000 SEPANG
Malaysia

GPS:2.76631, 101.69334

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

STREATS

Offers a wide variety of Malaysian and International cuisine with a modern décor, seats 233 people in a high ceiling venue surrounded by large windows and bathed in natural light.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,235 reviews

Customer review rating 4.0/5

Nitish G. Business - Confirmed reviews ALL

Satisfied

Dear Nitish G., Thank you for your positive feedback regarding our location. We are pleased to know that you found it satisfactory. Your comments are appreciated, and we hope to welcome you back in the future. Sincerely, Jason Ngan General Manager

Customer review rating 4.5/5

Janice L. Couples - Confirmed reviews ALL

We used the free shuttle bus from the airport to the hotel. Bus was on time. Efficient check in and straight to our room as we were only overnighting and catching a flight the next morning

Dear Janice L., Thank you for your positive feedback. We are delighted to hear that you found our shuttle service efficient and enjoyed your check-in experience. It is always our goal to provide a comfortable and convenient stay for our guests. Sincerely, Jason Ngan General Manager

Customer review rating 4.0/5

Hazel C. Couples - Confirmed reviews ALL

One night stay before flight

Dear Hazel C., Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our rooms comfortable and enjoyed our public areas. We look forward to welcoming you back for another pleasant visit in the future. Sincerely, Jason Ngan General Manager

Customer review rating 2.5/5

Rachit K. Families - Confirmed reviews ALL

Welcome Experience- We arrived and no one even asked for Welcome drink, and upon requesting by us, People at checkin told us that we do not provide water to guests arriving late in the evening, it is only for afternoon guests. Checkin Experience - Not at all Smooth. The lady was not at all knowledgeable, though Very patient because i had trouble with my Card. But The Real Problem is, brand like ibis only accepts Visa or Mastercard. I had an Amex and Diners with me and your team clearly refused, it took me almost 1.5 hours to get into the room, Note that i was traveling with a 2yo and reached hotel after a 6 hour flight. I got upgraded to a King Room but then the date changed, i came at 11:30 but then it was 12:15 and your team told me that the Prices have gone up by 200 MYR since the date has changed and we cannot honour the booking at previous Booked Rate, i was like, what kind of Policy is this? Though upon discussing this with Duty manager it was resolved but why such issues? And then inwas given only one key because the hotel was out of key cards. That one key cam either let me in the building or can be used to keep the lights Running, Such a pathetic Service. Room experience: When checked in, the lights keep on tripping up every 30 seconds for atleast 30 minutes. Then there was no drinking water again in the room, and upon asking, we were told that there is an RO placed, you have to fill Tap water and then it will filter it and then you may have the water. We did tried and the Filter was choked , No other option but to go out of the hotel at 1 AM to get some Water to drink. And The RO machine was taking 7-8 minutes to fill just 250 ml of Water. Why the hell such kind of amenities Placed? Why can’t simple water bottles be given in the rooms. I can understand , cost savings etc, but a decemt Property in KLCC charges almost similar to you and Provided decent Benefits and Amenities, and i am talking about Hyatt or Even Pullman. Not sure who is making such kind of amenities available at hotels which are of no use to guests and can irritate them. Bfast Experience on the Other hand was totally opposite from this. It was amazing, the staff was warm and welcoming. Food was delicious.

Dear Rachit K., Thank you for sharing your feedback. we sincerely regret that your experience did not meet expectations and appreciate the opportunity to clarify several points raised. Please be informed that accepted payment methods, including the non-acceptance of American Express and Diners Card, are clearly stated across all our booking platforms to ensure transparency prior to arrival. With regard to your arrival, our records indicate that your arrived at approximately 11.30am and requested an early check-in. As our standard check-out time is 12.00noon, early arrivals without prior arrangement are subject to room availability. The MYR200 mentioned was the applicable early check-in surcharge, which was communicated accordingly. In relation to the waiting time, we understand that this may have been inconvenient. however, as room as only released after the standard check-out time, any early check-in requested depends on availability at that time, which may result in some waiting. Regarding the welcome drink, it is prepared and placed next to reception counter for all arriving guest to enjoy at their convenience from noon until late evening. We would like to assure you that the water purifier, including the hot water function, is operating properly when used according to the instructions stated on the operation card. Should you require any assistance, our team would be more than happy to assist at any time. We truly regret any inconvenience caused and appreciate your understanding. Your feedback has been noted and will shared with the team as we continuously strive to improve our service standards. Sincerely, Jason Ngan General Manager

Customer review rating 4.5/5

Noor L. R. Families - Confirmed reviews ALL

Good facilities with friendly staff.

Dear Noor L. R., Thank you for your kind feedback regarding your stay with us. We are delighted to hear that you found our facilities to your satisfaction and appreciated the service provided by our heartist. Your positive comments motivate us to continue delivering a comfortable experience for our guests. Sincerely, Jason Ngan General Manager

Other web-users rate our hotel

  • 3,557 reviews 9.2/10 Location
  • 3,495 reviews 7.4/10 Room
  • 4,070 reviews 8.4/10 Service
  • 72 reviews 7.4/10 WiFi
  • 2,464 reviews 9.8/10 Pool
  • 1,503 reviews 8/10 Cleanliness
  • 1,297 reviews 8.9/10 Breakfast
  • 1,235 reviews 7.7/10 Amenities

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