Mercure Kuala Lumpur Glenmarie 4 stars

Customer review rating (ALL Rating) 4.4/5 1,578 reviews

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Mercure Kuala Lumpur Glenmarie - Image 1
Mercure Kuala Lumpur Glenmarie - Image 2
Mercure Kuala Lumpur Glenmarie - Image 3
Mercure Kuala Lumpur Glenmarie - Image 4
Jalan Kontraktor U1 14, Seksyen U1, 40150 SHAH ALAM, Malaysia

Description

Hotel extras

  • Mercure Kuala Lumpur Glenmarie features 219 cosy rooms and 10 executive suites.

  • All 5 meeting rooms and the foyer feature natural daylight.

  • Urban@13 feature pool deck view is a great place to unwind with colleagues and friends

  • Boasting a 24-hour front desk

  • For alternative dining options, room service is available on site

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 2 single beds

Photo out of - Superior Room with 2 single beds

Modern & contemporary concept rooms featuring 2 single beds, 55' Smart LED TV, bathroom with rain shower, high speed WIFI and safe deposit box.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Hair dryer
  • Iron

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 25 m² / 269 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

Deluxe rooms are located on the higher floors. It is a relaxing retreat featuring a double bed for a memorable stay.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room
  • Visual alarm for hearing impaired

Comfort Features

  • Hair dryer
  • Iron
  • Shoe polisher
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Deluxe rooms are located on the higher floors. It is a relaxing retreat featuring 2 single beds for a memorable stay.

Max. number of persons
3
Area
From 25 m² / 269 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

Modern & contemporary concept rooms featuring corner queen size bed, 55' Smart LED TV, separated bathroom with rain shower, high speed WIFI, safe deposit box, Nespresso coffee machine in room, and 4 selected minibar drinks.

Max. number of persons
3
Area
From 31 m² / 333 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Safe large enough to accommodate a laptop
See availabilities

The 50sqm suite features a double bed, 55' Smart LED TV, high speed WIFI, safe deposit box and generous bathroom with separate bathtub and shower.

Max. number of persons
4
Area
From 50 m² / 538 sq ft

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Internet Facilities

  • Wireless internet in your room

Phone Facilities

  • Voice mail
  • Direct dial telephoneAdditional charge

Tv Facilities

  • Satellite/cable colour TV
  • 55'/140 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Slippers

Electric Facilities

  • 110/120 V AC
  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mercure Kuala Lumpur Glenmarie

Jalan Kontraktor U1 14, Seksyen U1
40150 SHAH ALAM
Malaysia

GPS:3.089721, 101.559092

Telephone
Fax +60 3-5030 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 229 rooms
  • 2 rooms for people with reduced mobility
  • 10 family rooms
  • 20 connecting rooms
  • 229 non-smoking rooms
  • 13 floors

Languages spoken at the hotel

  • English
  • Chinese Mandarin

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet

Air conditioning

Check In & Check-out facilities

  • Express check-out

Porter

  • Porter

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Well-being

Swimming Pool

  • Outside
  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private

Warna (All Day Dining)

Photo out of - Warna (All Day Dining)

The All Day Dining restaurant serves a full American buffet breakfast as well as a la carte menu featuring Chef specialties local delicacies, Western dishes, snacks and desserts.

Cooking style
International
Chef name
Zaharullail Ashari
Capacity
150
Accessibility
Accessible service
Jalan Kontraktor U1 14, Seksyen U1, 40150 Shah Alam, Malaysia
Telephone +60 3-5030 2888
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Takeaway Meals
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard
  • Visa

Accommodate food

  • Children menu
  • Vegetarian menu

The All Day Dining restaurant serves a full American buffet breakfast as well as a la carte menu featuring Chef specialties local delicacies, Western dishes, snacks and desserts.

Rooftop bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,578 reviews

Customer review rating 4.0/5

Jong H. C. Business - Confirmed reviews ALL

Customer review rating 3.5/5

Sheng K. H. S. B. M. M. F. P. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Khairul A. R. B. A. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Siew F. C. Business - Confirmed reviews ALL

Customer review rating 4.5/5

Wafa A. Z. Y. Families - Confirmed reviews ALL

Customer review rating 3.5/5

Sheng K. H. S. B. M. M. F. P. Business - Confirmed reviews ALL

The room was clean, comfortable and well maintained. The location is very convenient, with easy access to the attractions. The staff were friendly and helpful, and everything during our stay went smoothly.

Customer review rating 4.5/5

Khairul A. R. B. A. Families - Confirmed reviews ALL

Helpful staffs from reception to di… room, handful of room amenities..great n enjoyed the stay

Customer review rating 3.5/5

Siew F. C. Business - Confirmed reviews ALL

will be great if can have some entertainment near by

Customer review rating 4.5/5

Wafa A. Z. Y. Families - Confirmed reviews ALL

Booked connecting room and request extra bed. A bit hiccup here and there, late preparing the 2nd room and extra bed. And garbage not collected from previous customer. However, very comfortable room, nice even though it small. Room service foods were yummy, delicious and really satisfied! Breakfast spread were okay, some foods are left cold and started to turn hard.

Customer review rating 4.5/5

Vintha A. P. M. Families - Confirmed reviews ALL

I stayed only for A. night but it was so comfortable, safe and peaceful. I had everything I need and the place were clean. I just hope the hook at the shower area is not too high up. It was hard for me to reach it because Im short! Other than that, im happy.

Customer review rating 4.0/5

Chan K. S. Couples - Confirmed reviews ALL

Responsive in our service call

Customer review rating 4.0/5

Rashidah M. R. Families - Confirmed reviews ALL

Nice stay tho small room .. nice hotel n giid food

Customer review rating 5.0/5

Chia M. L. Business - Confirmed reviews ALL

Nice experience. Friendly staff. Housekeeper remembered to replace the towel I use as a mat.

Customer review rating 4.5/5

Kenneth T. Business - Confirmed reviews ALL

Comfortable but the gym could open a little earlier. Being a business hotel, maybe the gym could open at 5.30Am

Customer review rating 5.0/5

Esther J. Solo - Confirmed reviews ALL

I had a wonderful stay. The hotel provided excellent hospitality, comfortable accommodation and friendly service. The staff were welcoming, attentive and helpful throughout my stay. Overall, it was a pleasant and enjoyable experience. I would definitely recommend this hotel and look forward to staying here again.

Customer review rating 4.0/5

Melody C. Families - Confirmed reviews ALL

The room is spacious and clean. Except some flaws such as the bathroom did not have enough hooks to hold towels/clothes. The hook provided is too high for people with short height. The shower head is leaking with water. The main lights cannot be turn off in the night as it will result with cigarettes smell coming in as the exhaust fan will be turn off too. Should do a separate switch connected to the exhaust

Customer review rating 4.5/5

Jonah S. Business - Confirmed reviews ALL

had a wonderful stay with spacious room, very clean, quiet location

Customer review rating 2.5/5

Najlaa' N. M. R. Business - Confirmed reviews ALL

On the second night of our stay, we returned to the hotel at around 9:00 PM and noticed that the trash had not been cleared and the complimentary mineral water bottles had not been replenished. We contacted the front office to request assistance with both matters, and the person in charge assured us that someone would attend to our room shortly. However, after waiting for an hour with no response, we called the front office again. Once again, we were given the same assurance, but no one showed up. What made the situation even more disappointing was the lack of communication. If the hotel staff were unable to attend to our request, a proper explanation or at least an update should have been provided. Unfortunately, we received neither. We waited patiently for a considerable amount of time before eventually giving up. It was a frustrating and disappointing experience, especially when our requests were for basic housekeeping services that should have been taken care of without repeated reminders. We sincerely hope the hotel management will take this feedback seriously and improve its housekeeping services, responsiveness, and communication with guests.

Customer review rating 2.0/5

Amy Z. Couples - Confirmed reviews ALL

Please have a wall separate the bathroom and bed area. Hand basin should be in bathroom not beside the bed

Customer review rating 4.0/5

Mohamad F. B. Z. Couples - Confirmed reviews ALL

Please make the door more less transparent. My wife love it.

Customer review rating 5.0/5

Syahmi N. Couples - Confirmed reviews ALL

We stayed at Mercure Hotel Kuala Lumpur Glenmarie from 23 to 25 October 2026 while attending our friends' wedding, and overall, it was a pleasant and comfortable experience. The hotel provided a welcoming atmosphere, especially thanks to the security guards at the lobby and the friendly, helpful receptionists. A special shout-out to the Indian receptionist with glasses who assisted us with our check-in - provided with the details of our stay and offers and promos available to us. The hotel was also a comfortable place to relax and unwind after the wedding celebrations. We appreciated having a convenient and pleasant base for our short getaway, allowing us to enjoy the occasion without worrying too much about accommodation. Our stay was enjoyable, and the hotel served its purpose well for a two-night visit. We particularly enjoyed the gym and swimming pool. The parking was also easy to access and complimentary for in-house guests. We would certainly consider staying here again during future visits to the area. Thank you to the team at Mercure Kuala Lumpur Glenmarie for making our stay a pleasant one. Keep up the good work!

Customer review rating 4.0/5

Nur S. A. Families - Confirmed reviews ALL

My stay was great! I loved the ambience and overall vibe of the hotel. The design was beautiful, and the pool was amazing. However, I think the breakfast could be improved by offering a wider variety of cuisines to give guests more choices. I also celebrated my daughter’s 7th birthday here. While I appreciated the complimentary birthday cake and room decorations, the cake wasn’t particularly delicious, and the decorations were quite basic. I was hoping for something a little more special for the occasion. However, what truly impressed me was the excellent service provided by the hotel staff. Everyone was very attentive, friendly, and welcoming, which made our stay enjoyable. Overall, we had a pleasant experience, and I really appreciate the wonderful hospitality!

Customer review rating 2.5/5

Nurdini A. Z. Business - Confirmed reviews ALL

The room is nice and ok but i wouldn't recommend the food here..... its ok if it there wasn't many choices but honestly please improve

Customer review rating 3.0/5

Noraishah M. N. Business - Confirmed reviews ALL

The room was comfortable, and i stayed for two nights. However, the amenities were not adequately replenished during my stay. The breakfast spread was also quite limited, especially considering the price. There were not many Western breakfast options, and the egg station seemed to be the main highlight. Overall, the stay was comfortable, but the hotel could improve its housekeeping attention to amenities and offer a more varied breakfast selection to provide better value for money.

Other web-users rate our hotel

  • 532 reviews 8.1/10 Location
  • 1,181 reviews 7.9/10 Room
  • 1,106 reviews 8.4/10 Service
  • 22 reviews 8.2/10 WiFi
  • 725 reviews 8.6/10 Cleanliness
  • 482 reviews 7.8/10 Comfort
  • 356 reviews 9.4/10 Vibe
  • 325 reviews 7.6/10 Breakfast

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