Mercure Kuala Lumpur Glenmarie

Customer review rating (ALL Rating) 4.3/5 1,676 reviews

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Mercure Kuala Lumpur Glenmarie - Image 1
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Mercure Kuala Lumpur Glenmarie - Image 4
Jalan Kontraktor U1 14, Seksyen U1, 40150 SHAH ALAM, Malaysia

Description

Hotel extras

  • Mercure Kuala Lumpur Glenmarie features 219 cosy rooms and 10 executive suites.

  • All 5 meeting rooms and the foyer feature natural daylight.

  • Urban@13 feature pool deck view is a great place to unwind with colleagues and friends

  • Boasting a 24-hour front desk

  • For alternative dining options, room service is available on site

Our accommodation(s)

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Hotel location

Mercure Kuala Lumpur Glenmarie

Jalan Kontraktor U1 14, Seksyen U1
40150 SHAH ALAM
Malaysia

GPS:3.089721, 101.559092

Telephone
Fax +60 3-5030 2889

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Warna (All Day Dining)

The All Day Dining restaurant serves a full American buffet breakfast as well as a la carte menu featuring Chef specialties local delicacies, Western dishes, snacks and desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,676 reviews

Well located and nearby to my workplace

Customer review rating 4.5/5

Lk H. Business - Confirmed reviews ALL

Good stay

Hi LK, Thank you for your positive review. We are pleased to hear that our location was convenient for your workplace and that you had a good stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Regards, Puvan ABDULLAH-General Manager

Customer review rating 4.5/5

Armelle N. Families - Confirmed reviews ALL

Loin du tumulte de la capitale l’hôtel offre une expérience zen aussi bien dans la chambre que dans les espaces communs. Le personnel est formé, attentionné et très souriant. Nous avons également apprécié la modernité et la décoration du lieu.

Dear Armelle N., Thank you for your wonderful review! We\'re delighted to hear that you found our hotel to be a tranquil haven away from the hustle and bustle. Our attentive staff and modern decor are designed to enhance your experience. We look forward to welcoming you back for another relaxing stay! Sincerely, Puvan ABDULLAH - General Manager

Good stay

Customer review rating 5.0/5

Ezzani A. Couples - Confirmed reviews ALL

staff very welcoming and friendly.

Dear Ezzani, Thank you for your wonderful review! We’re thrilled to hear you had a good stay and that our staff made you feel welcome and friendly. Your feedback means a lot to us, and we look forward to welcoming you back soon! Sincerely, Puvan ABDULLAH - General Manager

Impressed by the service

Customer review rating 5.0/5

Nan Families - Confirmed reviews ALL

I reserved two rooms and politely requested connecting ones. As a Gold member, the manager on duty, Linda, kindly arranged an early check-in. I also had a pleasant interaction with Nazri, who was very friendly, explained my Gold member privileges, and assisted with a late check-out. I will surely come back again! I woukd also like to provide feedback regarding the accrual of reward points. I understand that points are not awarded for bookings made through third-party applications such as Agoda and AirAsia. However, I believe this policy should be reviewed, as it disadvantages loyal Accor guests, such as myself, who utilize these platforms for booking while still staying at Accor properties. Despite having two rooms booked via a third-party app, I received no reward points, which seems unfair for a Gold member. I request that you investigate this matter.

Dear Mohammed Aznan M., We very much appreciate your comments regarding your stay at the Mercure Kuala Lumpur Glenmarie. Thank you for your kind words about our service and your interactions with Linda and Nazri. We appreciate your feedback regarding reward points and will discuss it with our team for potential improvements. Your loyalty as a Gold member is valued and we look forward to welcoming you back soon! Sincerely, Puvan ABDULLAH - General Manager

Good decoration. Good service staff.

Customer review rating 4.5/5

Aatiq Couples - Confirmed reviews ALL

Pleasant and helpful service staff. Clean hotel room.

Dear Aatiq K., Thank you for your wonderful review! We’re thrilled to hear that you enjoyed the decoration and found our service staff pleasant and helpful. Cleanliness is a top priority for us, so we’re glad you appreciated your hotel room. We look forward to welcoming you back for another great stay! Sincerely, Puvan ABDULLAH - General Manager

Other web-users rate our hotel

  • 656 reviews 7.6/10 Location
  • 1,501 reviews 7.8/10 Room
  • 1,134 reviews 7.5/10 Service
  • 39 reviews 6.6/10 WiFi
  • 879 reviews 8.7/10 Cleanliness
  • 594 reviews 7.8/10 Comfort
  • 447 reviews 7.6/10 Breakfast
  • 440 reviews 9.6/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.