Mercure Kuala Lumpur Glenmarie

Customer review rating (ALL Rating) 4.3/5 1,352 reviews

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Description

Hotel extras

  • Mercure Kuala Lumpur Glenmarie features 219 cosy rooms and 10 executive suites.

  • All 5 meeting rooms and the foyer feature natural daylight.

  • Urban@13 feature pool deck view is a great place to unwind with colleagues and friends

  • Boasting a 24-hour front desk

  • For alternative dining options, room service is available on site

Our accommodation(s)

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Hotel location

Mercure Kuala Lumpur Glenmarie

Jalan Kontraktor U1 14, Seksyen U1
40150 SHAH ALAM
Malaysia

GPS:3.089721, 101.559092

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Warna (All Day Dining)

The All Day Dining restaurant serves a full American buffet breakfast as well as a la carte menu featuring Chef specialties local delicacies, Western dishes, snacks and desserts.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,352 reviews

Good Stay

Customer review rating 5.0/5

Edmund Business - Confirmed reviews ALL

Fantastic

Great and Convenient Stay

Customer review rating 5.0/5

Jonathan F. K. Families - Confirmed reviews ALL

New hotel with integrated in - hotel facilities. Clean and comfy rooms. Good dining options are available.

Good stay

Customer review rating 4.0/5

Steven M. Solo - Confirmed reviews ALL

Nice and clean room. Nearby there is shopping mall with convenience store and restaurant. If could assign me the room that was not facing directly to residential building will be great. Beside the welcome drink, I not feel being recognised for my accor status.

Location is far away from KL city. But room is comfort to stay

Customer review rating 1.5/5

Jeremyly Couples - Confirmed reviews ALL

The reception attitude is bit rude. They giving an unhappy faced for welcoming and is not patient to talking with customers. By the way when I walk in to the room, I didn't saw the room are provided teeth brush / and toothpaste. I just want tell the true is , it is still a nice hotel for staying, but please improving stuff training.

Dear Lee Y., Thank you for taking the time to tell us about your experience at the Mercure Kuala Lumpur Glenmarie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fariz, GM

Overall a good stay

Customer review rating 5.0/5

Kevyn Business - Confirmed reviews ALL

Check in was easy, quick and within 5 minutes I was into my room already.

Other web-users rate our hotel

  • 657 reviews 7.6/10 Location
  • 1,523 reviews 7.9/10 Room
  • 1,131 reviews 7.8/10 Service
  • 33 reviews 6.5/10 WiFi
  • 901 reviews 8.8/10 Cleanliness
  • 634 reviews 7.8/10 Comfort
  • 544 reviews 9.7/10 Vibe
  • 538 reviews 6.9/10 Breakfast

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