All hotels in ANTWERPEN

Mercure Antwerp City South 4 stars

Customer review rating 4.3/5 107 reviews

ALLSAFE approved hotel

Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?
Mercure Antwerp City South
See on a map
+ 11 Services

Hotel extras

  • Brasserie 1920 on-site with international cuisine

  • Across from Hertoghe Park

  • Next to highway and outside of low emission restricted area

  • Direct connection to the city centre by tram

  • 9-minute walk from Antwerp Expo Convention Centre

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking Paying
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Laundry
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 10 Meeting room(s)
  • Copy/print service available Paying

Hotel location

Mercure Antwerp City South

Desguinlei 94
2018 antwerpen
belgium

Tel: +3232448211

Check-in from 14h00

Check out up to 12h00

  • BUS :  17 De Singel

  • TRAMWAY :  2.6 De Singel

  • By plane

    ANTWERP AIRPORT At 5km / 3 miles

  • By plane

    BRUSSELS ZAVENTEM At 40km / 24 miles

  • By car

    E19 At 2km / 1 miles

  • By train

    BERCHEM STATION At 3km / 1 miles

GPS :51.194751, 4.40636

Our accommodation(s)

Classic Room with 1 double bed

  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Privilege room with 1 kingsize bed

  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Classic twin bedded room

  • Max. number of persons: 3
  • Area: From 24 m² / 258 sq ft
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Superior Room with 1 kingsize bed and sofa

  • Max. number of persons: 4
  • Area: From 31 m² / 334 sq ft
  • Views: Park view *

Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV

Our restaurants and bars

BRASSERIE 1920

Type of cuisine: International

Come in and enjoy our delicious dishes. We have free WIFI throughout our bar, making it an ideal spot to enjoy a cappuccino while checking your emails or reading a newspaper. Our brasserie and room service are available 24h a day

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

BRASSERIE 1920

Brasserie Gozo serves drinks and local cuisine and offers free WiFi, so enjoy a cappuccino or local speciality beer whilst catching up on emails or relaxing with friends, family or colleagues.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 456 m²

  • Maximum capacity: 499 people

  • Maximum banquet capacity: 300 people

Find out more

Our guest reviews for
Mercure Antwerp City South

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

107 reviews

Proper stay in nice hotel

Customer review rating 4.0/5

Lowie Couples - 21/06/2021 Confirmed reviews ALL

Proper stay in nice hotel, great to have again breakfast in normal conditions and lovely outside on the terras. Room was old one, not much light and probably some lights were broken in the bathroom

Great stay, too bad about the breakfast

Customer review rating 4.0/5

Nicolas V. R. Families - 13/06/2021 Confirmed reviews ALL

Great welcome + nice staff!! Rooms were perfect! I had informed about the breakfast beforehand and was told the buffet was open, however in the morning we were asked if we had filled a breakfast requsst form for the individual breakfast tray. Bad internal communication, however the manager at the reception desk was really nice and comped us… so thank you so much for turning the dissapoinment into an overall fantastic experience !!!

Dear Mr VAN R., We very much appreciate your comments regarding your stay at the Mercure Antwerp City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. At this moment we changed back to a buffet during breakfast according tot the protocol of the Belgian Goverment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurits van Zwol, Hotel Manager Mercure Antwerp City South

Good Location

Customer review rating 4.5/5

Anonymous Couples - 12/06/2021 Confirmed reviews ALL

Neat and Tidy Rooms

Dear Mr U., We very much appreciate your comments regarding your stay at the Mercure Antwerp City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurits van Zwol, Hotel Manager Mercure Antwerp City South

Very good hotel

Customer review rating 3.5/5

Yassinos Couples - 21/05/2021 Confirmed reviews ALL

Very good hotel with very luxerius facilities. Despite the very expensive paid parking lot wihch is not included in the night price 15eur/night. And wasn't even specified in the website nor in the registration.

Dear Mr K., We very much appreciate your comments regarding your stay at the Mercure Antwerp City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Due tot the current pandemic, we are by law not allowed to sell drinks between 10PM and 05AM. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurits van Zwol, Hotel Manager Mercure Antwerp City South

Good stay, the worse check-out ever

Customer review rating 1.5/5

Gregor Business - 17/05/2021 Confirmed reviews ALL

I had a very unpleasant experience with the receptionist Mr Martin at 6 am during my checkout. Reason: I refused to pay city tax for 2 persons, because I was in fact alone. He insisted in a rude manner. Before that I was seriously considering the Mercure South could become my regular hotel during my business trips to Antwerp.

Dear Mr K., Thank you for taking the time to tell us about your experience at the Mercure Antwerp City South. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I would like to talk to you concerning the check out, I discussed the issue with my colleague. Hope to welcome you in our hotel in the future. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Maurits van Zwol, Hotel Manager Mercure Antwerp City South

Comfortable stay

Customer review rating 4.5/5

Tom Solo - 17/05/2021 Confirmed reviews ALL

Even during these challenging times, had a comfortable stay

Geachte Heer V., Wij stellen uw opmerkingen over uw verblijf in Mercure Antwerp City South erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Maurits van Zwol, Hotel Manager Mercure Antwerp City South

Well located for us

Customer review rating 4.0/5

Sonia H. Business - 03/05/2021 Confirmed reviews ALL

Very satisfying

Dear Mrs H., We very much appreciate your comments regarding your stay at the Mercure Antwerp City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are always happy when our guests are happy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurits van Zwol, Hotel Manager Mercure Antwerp City South

Comfortable stay

Customer review rating 4.0/5

Steven K. Business - 19/04/2021 Confirmed reviews ALL

All ok, good location, spacious room, good bed, good shower, friendly personnel

Geachte Heer K., Wij stellen uw opmerkingen over uw verblijf in Mercure Antwerp City South erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Mijn collega gaat nog achter het extra CNN tv kanaal aan. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Maurits van Zwol, General Manager

Room requires serious make up

Customer review rating 3.5/5

Alex Business - 21/03/2021 Confirmed reviews ALL

This was a short stay. I've arrived close to midnight after a hard day. In my pre-arrival message to the hotel i asked for a quiet room away from the elevator/doorways on a higher possible floor. I've got a room on a 2nd floor at the very end of the corridor to the left, so looked ok on arrival. The room itself was clean as expected. However the state of the room is at least not appealing. It is that case, when everything is functioning and not breaking apart (yet), but looks like VERY tired. Shower was functioning. But c'mon guys: shower in the bathtub with the curtain? Seriously? Is there still anyone taking a bath in a hotel by the way? The real bad surprise was awaiting me in the morning, when i was awaken at 07:15 by the loud sounds of banging metal to metal- the huge construction site is just across the street. I would appreciate if the hotel reception was more attentive to such request as: "a quiet room". I don't like the belgian Accor hotels approach to breakfasts these days. The so called "take away" breakfasts cost just as a normal buffet breakfast does, while more than a half of what you get goes straight to the trash bin. This experience is based on breakfast at Novotel Antwerpen. Since i had it once- i don't bother paying for it enymore while in Belgium. The best "COVID brekfast" i ever had at Accor hotels was in IBIS Styles Bialystok, Poland. Accor should share their practice among the group hotels.

Dear Mr J., We very much appreciate your comments regarding your stay at the Mercure Antwerp City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are relooking the opportunity to start the renovations of the hotelrooms at the end of this year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurits van Zwol, Hotelmanager

Comfortable hotel but not close to center

Customer review rating 4.0/5

Amar Business - 23/11/2020 Confirmed reviews ALL

It was a good journey Takeway menu with some good choice. However from the Tuesday to the Wednesday there was an important price increase on all items of the menu (+12% for the soup, +9% for tagliatelle salmon + 25% on the desserts B&J ice creams). I found this particularly unfair especially in this period where restaurants are closed.

Dear AMAR N., We very much appreciate your comments regarding your stay at the Mercure Antwerp City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The center is 10 minutes by public transport, we sell tickets att the reception desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 3.5/5

Anonymous Business - 18/10/2020 Confirmed reviews ALL

The room was bigger then expect, but the bathroom is in need of renovation. The brackfast was disappointed

Very good stay, except one point (see infra)

Customer review rating 2.0/5

Mschehr Business - 24/09/2020 Confirmed reviews ALL

Very good hotel. My dis-satisfaction comes from the recurrent fact that there is no French speaking channel (NB: I'm French, speak 6 languages, and Dutch is with English my " working" language

Monsieur S., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Mercure Antwerp City South. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Mercure sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Suite à votre remarque on vient d´ajouter des chaînes françaises. Soyez assuré(e) que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame/Monsieur, en l’expression de nos sentiments les meilleurs.

Excellent location and attentive receptionists

Customer review rating 4.5/5

Anthony W. Business - 16/09/2020 Confirmed reviews ALL

I found the location excellent but only met with reception staff, arriving and leaving. I ordered a take away meal which was adequate. I felt the hotel was a bit tired in its decor, but the attention to hygiene and the prepared food packages at breakfast were reassuring. It was hard to judge the hotel in the current situation, but I have stayed in hotels with far superior furnishings. The car parking fee was not notified in advance and that annoyed me. Arriving 8pmish tired, and with a 6am start I was not going to be looking around for parking.

Burnt Pizza

Customer review rating 1.0/5

Khodor D. Business - 18/07/2020 Confirmed reviews ALL

I stay always at this hotel when I'm in Antwerp, but last stay had really bad experience...unfortunately.

Our most recent 20 reviews

Our other hotels nearby

All our hotels in antwerpen