Mercure Antwerp City South 4 stars

Customer review rating (ALL Rating) 4.2/5 678 reviews

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Desguinlei 94, 2018 ANTWERPEN, Belgium

Description

Hotel extras

  • Brasserie Coubertin on-site with international cuisine

  • Across from Hertoghe Park

  • Next to highway and outside of low emission restricted area

  • Direct connection to the city centre by tram

  • 9-minute walk from Antwerp Expo Convention Centre

Our accommodation(s)

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Hotel location

Mercure Antwerp City South

Desguinlei 94
2018 ANTWERPEN
Belgium

GPS:51.194751, 4.40636

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Brasserie Coubertin

Come in and enjoy our delicious local and international dishes. We have free WIFI throughout our bar, making it an ideal spot to enjoy a cappuccino while checking your emails or reading a newspaper.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  678 reviews

TripAdvisor Rating  3.8/5  1,022 reviews

Very high quality, we had a great stay

TripAdvisor rating 5.0/5

Considered R TripAdvisor review

Excellent hotel. Rooms, staff, facilities all very good. Breakfast excellent and the caesar salad and meat selection in the chic bistro by the entrance in the evening was lovely. We enjoyed our short stay very much. A hotel that not only doesn't disappoint it impresses.

Great stay thanks

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Friendly staff and great location. Good value

convinient stay

Customer review rating 2.0/5

Alex Business - Confirmed reviews ALL

I chose this hotel mainly because of my loyalty to Accor, but my experience was not at all pleasant. On the one hand the check in was extremely complex and slow, as there was a long queue and only 1 person attending. The service once you are attended is fantastic, but those of us who have on-line check-in or at peak times should have more staff at the front desk or maybe ask us to have a drink while things calm down. A check-in of more than 20' is not normal when everything is already pre-authorized. The room was large and spacious but old. This is not the problem, but the heating was not working. My stay was for 2 days and I thought they would change my room but instead they gave me a radiator, which did its job but when I went out I turned it off because of the potential risk of fire and huge electrical expense, and the room was frozen and I was very cold. the second day the same. The shower did not work properly and the bathroom was flooded. I asked them to fix it and the second day it was the same. Finally the check out was correct, but still, a lot of queue and it was not easy to do it online. I know that things can happen, but so many at once and with very loyal customers I think a change of room would have been the first recommended option.

Noisy rooms, old,, damaged

Customer review rating 2.0/5

Wouter N. Business - Confirmed reviews ALL

Ok beds, but airconditioning was blowing really hard every few minutes. Turning it off didnt change anything. I was in room 512 My colleague in room 511 had the same problem. Bath was damaged, room outdated. Breakfast was ok and staff was friendly.

Good location with parking and easy access to center

Customer review rating 4.5/5

Tatiana I. Families - Confirmed reviews ALL

I. stayed one night and it was a great stay. Everything went well. The reception staff was very friendly and helpfull, garage had spots for parking and the room was quiet and clean. The breakfast was good too.

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Other web-users rate our hotel

  • 364 reviews 7/10 Location
  • 839 reviews 5.6/10 Room
  • 579 reviews 8/10 Service
  • 24 reviews 2.3/10 WiFi
  • 426 reviews 6/10 Comfort
  • 411 reviews 7.2/10 Breakfast
  • 291 reviews 4.9/10 Cleanliness
  • 209 reviews 5.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.