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Hotel extras
Brasserie 1920 on-site with international cuisine
Across from Hertoghe Park
Next to highway and outside of low emission restricted area
Direct connection to the city centre by tram
9-minute walk from Antwerp Expo Convention Centre
Services in the hotel and nearby
Check-in from 14h00
Check out up to 12h00
Paying
Hotel location
Mercure Antwerp City South
Desguinlei 94
2018 antwerpen
belgium
Tel: +3232448211
Contact email :
hb664@accor.com
Check-in from 14h00
Check out up to 12h00
Our accommodation(s)
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 10
Maximum size: 456 m²
Maximum capacity: 499 people
Maximum banquet capacity: 300 people
Well located for us
Customer review rating 4.0/5
Sonia H. Business - 03/05/2021 Confirmed reviews ALL
Very satisfying
Dear Mrs H., We very much appreciate your comments regarding your stay at the Mercure Antwerp City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are always happy when our guests are happy. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurits van Zwol, Hotel Manager Mercure Antwerp City South
Comfortable stay
Customer review rating 4.0/5
Steven K. Business - 19/04/2021 Confirmed reviews ALL
All ok, good location, spacious room, good bed, good shower, friendly personnel
Geachte Heer K., Wij stellen uw opmerkingen over uw verblijf in Mercure Antwerp City South erg op prijs. Het is altijd prettig om positieve reacties te mogen ontvangen. Uw opmerkingen zullen wij overbrengen aan ons team. Wij zijn ervan overtuigd, dat uw reactie ons personeel zal stimuleren om voortdurend te blijven streven naar een hoge kwaliteit van onze dienstverlening. Mijn collega gaat nog achter het extra CNN tv kanaal aan. Nogmaals bedankt voor het delen van uw ervaringen en wij hopen dat uw volgende bezoek even prettig zal verlopen als het vorige. Hoogachtend, Maurits van Zwol, General Manager
Room requires serious make up
Customer review rating 3.5/5
Alex Business - 21/03/2021 Confirmed reviews ALL
This was a short stay. I've arrived close to midnight after a hard day. In my pre-arrival message to the hotel i asked for a quiet room away from the elevator/doorways on a higher possible floor. I've got a room on a 2nd floor at the very end of the corridor to the left, so looked ok on arrival. The room itself was clean as expected. However the state of the room is at least not appealing. It is that case, when everything is functioning and not breaking apart (yet), but looks like VERY tired. Shower was functioning. But c'mon guys: shower in the bathtub with the curtain? Seriously? Is there still anyone taking a bath in a hotel by the way? The real bad surprise was awaiting me in the morning, when i was awaken at 07:15 by the loud sounds of banging metal to metal- the huge construction site is just across the street. I would appreciate if the hotel reception was more attentive to such request as: "a quiet room". I don't like the belgian Accor hotels approach to breakfasts these days. The so called "take away" breakfasts cost just as a normal buffet breakfast does, while more than a half of what you get goes straight to the trash bin. This experience is based on breakfast at Novotel Antwerpen. Since i had it once- i don't bother paying for it enymore while in Belgium. The best "COVID brekfast" i ever had at Accor hotels was in IBIS Styles Bialystok, Poland. Accor should share their practice among the group hotels.
Dear Mr J., We very much appreciate your comments regarding your stay at the Mercure Antwerp City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are relooking the opportunity to start the renovations of the hotelrooms at the end of this year. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Maurits van Zwol, Hotelmanager
Comfortable hotel but not close to center
Customer review rating 4.0/5
Amar Business - 23/11/2020 Confirmed reviews ALL
It was a good journey Takeway menu with some good choice. However from the Tuesday to the Wednesday there was an important price increase on all items of the menu (+12% for the soup, +9% for tagliatelle salmon + 25% on the desserts B&J ice creams). I found this particularly unfair especially in this period where restaurants are closed.
Dear AMAR N., We very much appreciate your comments regarding your stay at the Mercure Antwerp City South. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The center is 10 minutes by public transport, we sell tickets att the reception desk. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Good stay
Customer review rating 3.5/5
Anonymous Business - 18/10/2020 Confirmed reviews ALL
The room was bigger then expect, but the bathroom is in need of renovation. The brackfast was disappointed
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