Mercure Antwerp City South 4 stars

Customer review rating (ALL Rating) 4.2/5 742 reviews

Mercure Antwerp City South - Image 1
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Description

Hotel extras

  • Brasserie Coubertin on-site with international cuisine

  • Across from Hertoghe Park

  • Next to highway and outside of low emission restricted area

  • Direct connection to the city centre by tram

  • 9-minute walk from Antwerp Expo Convention Centre

Our accommodation(s)

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Room 1

Hotel location

Mercure Antwerp City South

Desguinlei 94
2018 ANTWERPEN
Belgium

GPS:51.194751, 4.40636

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Brasserie Coubertin

Come in and enjoy our delicious local and international dishes. We have free WIFI throughout our bar, making it an ideal spot to enjoy a cappuccino while checking your emails or reading a newspaper.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  742 reviews

TripAdvisor Rating  4.0/5  1,019 reviews

GREAT STAY

TripAdvisor rating 5.0/5

173tarng Couples - TripAdvisor review

Dear Guest, Thank you for sharing your experience at our hotel. We are thrilled to hear that your time at Mercure Antwerp City South was so enjoyable and that our facilities and offerings met your expectations. It is also wonderful that our diverse breakfast selection, warm and inviting room accommodations, and Martin's exceptional service at the front desk added to the enjoyment of your visit. Finally, we take pride in our convenient location, close to Antwerp Central and the city's attractions, and are glad it was suitable for your needs. We look forward to welcoming you back. Kind regards and all the best for the new year, Filip Caluwaert, General Manager

Very good stay

Customer review rating 4.5/5

F Y. Families - Confirmed reviews ALL

Very little care is given to maintenance

TripAdvisor rating 2.0/5

jazworldwide TripAdvisor review

Dear Guest, Thank you for taking the time to share your feedback. We are pleased that you found our customer service to be good. Providing attentive and helpful service is a priority for us, and we are glad that this aspect met your expectations. However, we are sorry to hear that certain aspects of your stay did not meet your expectations. It is our aim to provide a comfortable and welcoming environment for all our guests. We understand the importance of well-maintained facilities and assure you that we have addressed the issues reported with room maintenance. Additionally, our rooms have been designed with a style that normally brings warmth and comfort; we regret to learn this was not the case for you. Moreover, our beds and pillows typically receive compliments for their comfort, and we are surprised to hear your experience was different. We offer various types of pillows and mattress toppers at reception to cater to different preferences. Regarding the concern about windows that do not open, this is a safety measure due to the structure of our building. To ensure a peaceful stay, we have solid concrete walls to minimize noise; however, we apologize if you experienced disturbances. Furthermore, parking can be limited and we always suggest guests to reach out to our receptionists for alternative parking arrangements if necessary. While our hotel is located outside the city center, we believe our location is conveniently accessible by public transport, with a tram stop just around the corner providing a quick connection to downtown Antwerp. We are continuously working to improve our services and guest experience, taking all feedback into serious consideration. We hope you will return for an improved experience in the future. Season's Greetings, Filip Caluwaert, General Manager

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Good stay

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

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Other web-users rate our hotel

  • 381 reviews 7.2/10 Location
  • 844 reviews 5.5/10 Room
  • 598 reviews 8.2/10 Service
  • 27 reviews 2.4/10 WiFi
  • 437 reviews 5.3/10 Comfort
  • 404 reviews 7.1/10 Breakfast
  • 302 reviews 4.6/10 Cleanliness
  • 182 reviews 4.7/10 Amenities

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