ibis budget Antwerpen Centraal Station 2 stars

Customer review rating (ALL Rating) 4.2/5 1,298 reviews

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Lange Kievitstraat 145, 2018 ANTWERPEN, Belgium

Description

Hotel extras

  • Free WiFi

  • Located on the Kievitplein, located behind Antwerp Central Station

  • Rooms for up to 3 persons

  • City center at 10 minutes walking distance

  • Nearby the Antwerp Zoo

Our accommodation(s)

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Hotel location

ibis budget Antwerpen Centraal Station

Lange Kievitstraat 145
2018 ANTWERPEN
Belgium

GPS:51.213314, 4.423673

Telephone
Fax +32 3 202 50 21

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,298 reviews

TripAdvisor Rating  3.5/5  1,375 reviews

Comfortable

TripAdvisor rating 4.0/5

ilovetotravelfoodie TripAdvisor review

For my whole trip, i am staying almost every night in budget hotels. This hotel which is most conveniently located right behind the Antwerp Central Station was just right for my travel budget. Friendly and apparently well-trained staff, modern and down to earth interior, with relaxing colours and lighting, also in my room. I had an excellent breakfast too for only 10 euros. Value for money as far as i am concerned.

Dear Guest, Thanks for your review about our hotel. We are delighted that you had such a pleasant experience at our ibis budget Antwerpen Centraal Station. It's wonderful to hear that you found our hotel conveniently located, just 300 meters from Antwerp Central Station. We're pleased that our friendly and well-trained staff made a positive impression on you. Our modern interior design, with its relaxing colors and lighting, is carefully chosen to provide a comfortable atmosphere for our guests. We're glad you enjoyed the ambiance both in the common areas and in your room. It's great to know that you appreciated our breakfast offering, which we strive to make both delicious and affordable at only €9 per person. We're thrilled that you found our hotel to be excellent value for money, as we aim to provide comfortable accommodations that suit our guests' travel budgets. We are hoping to welcome you back in the future. All the best. Lieven VAN DEN BULCKE, General Manager

Small rooms, no air conditioning

Customer review rating 2.0/5

Mr W. Families - Confirmed reviews ALL

The room was terrible small for three persons. No air conditioning made the room unbearable hot even with a provided Fan. Another issue a copy of my ID was made this is against EU GDPR regulations. The employee was not aware of this. I will file an official complaint to the Belgium privacy regulator.

Dear Mr, Thank you for taking the time to share your feedback. We regret to hear that your recent stay with us did not meet your expectations. Our hotel is designed to offer a convenient and budget-friendly accommodation option, and we apologize if the room size was not comfortable for the number of guests in your party. While our rooms are indeed compact, they are optimized for functionality and value in a central location. Regarding the air conditioning, we understand your discomfort, especially during unexpected warm spells. As a budget hotel, we typically do not experience a hot climate in Antwerp which is why our rooms are not equipped with air conditioning. However, we strive to assist our guests by allowing windows to be opened further upon request for additional ventilation. We take matters of privacy very seriously, and we adhere to GDPR regulations. We are investigating the issue regarding the copying of your ID to ensure that our policies are enforced correctly and consistently. We are sorry to hear that there was a mix-up with the room allocation. It is our priority to provide guests with the room type they have booked, and we will review our check-in procedures to prevent such occurrences in the future. On the subject of breakfast, it is our aim to ensure a well-stocked and pleasurable dining experience. We apologize for the inconvenience caused by the lack of bread and will reinforce our efforts to maintain ample supplies of all breakfast items. Cleanliness is a cornerstone of our service promise, and we regret that we fell short in this regard. Your comments regarding the state of the walls and ceiling have been noted, and we will be addressing them with our housekeeping team to improve our standards. We are sincerely sorry that on this occasion, we did not deliver the level of service and quality we strive for. We will follow up on your feedback with our team to enhance our guests’ experiences going forward. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Lieven VAN DEN BULCKE, General Manager

Good location, comfortable beds, pleasant helpful staff

Customer review rating 4.0/5

Grahame H. Solo - Confirmed reviews ALL

Hotel was OK although the room was very hot due to the warm weather and the TV was not working very well in room 222. Comfortable beds ensured a good night's sleep.

Dear Grahame, Thank you for taking the time to share your review. We are pleased that you appreciated the comfortable beds and found our staff to be pleasant and helpful. It is great that our location suited your needs, being close to various attractions in Antwerp. However, we regret that some aspects of your stay did not meet your expectations. The warm weather can indeed make the rooms feel hotter, and while we do not have air conditioning, we do offer the option to open the windows further upon request. Additionally, we apologize for the inconvenience with the television in your room. We are sincerely sorry that the service did not meet your expectations and are reviewing your comments with our team in order to improve our service. Nonetheless, we are glad you enjoyed your stay overall and hope you were able to appreciate our central location, which allows easy access to museums, shops, and the historical sites of Antwerp. We hope to see you again in the future. Best wishes, Lieven VAN DEN BULCKE, General Manager

Central location

Customer review rating 4.0/5

Ok Families - Confirmed reviews ALL

Good budget hotel.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted that you appreciated the convenient central location of our hotel, just a stone's throw away from the central train station of Antwerp and a plethora of cultural hotspots, shopping opportunities, and dining venues. However, we apologize for any delay you experienced during check-in. We continually strive to streamline our processes to ensure a swift and welcoming start to your stay at ibis budget Antwerpen Centraal Station. Your feedback is invaluable in helping us improve our service. Nonetheless, it is wonderful to hear that you found our establishment to be a good budget hotel. We take pride in offering a comfortable stay, and we're pleased that we met your expectations in this regard. The entire team looks forward to welcoming you back. Kindest regards, Lieven VAN DEN BULCKE, General Manager

Budget is what describes is

Customer review rating 2.5/5

Dominik Families - Confirmed reviews ALL

Somewhat worn, unpleasant, cramped and not very friendly. Mediocre breakfast at €10 a person. No parking except at Central Station chargeable €22 per night.

Dear Dominik, Thank you for taking the time to review your stay. We are sorry that your stay did not fully meet your expectations. While we strive to provide accommodations that cater to a wide range of needs, we understand that some aspects of your stay were less than satisfactory. Our rooms are designed for budget-conscious travelers and we continuously work to maintain them to a good standard within the constraints of the budget category. We regret to hear that the bed comfort was not to your liking; our mattresses are chosen to provide a balance of support and comfort for our guests. Regarding the noise, our double-glazed windows are typically effective in minimizing external noise, and we always aim to ensure a peaceful environment for our guests. We acknowledge your comments about the food and beverages; while our breakfast options are designed to offer value for money, we certainly understand that personal preferences vary, and we can always recommend local vegan-friendly options. We take note of your remarks about the reception staff and assure you that courteous and professional service is a cornerstone of our hotel's values. We are reviewing this internally to ensure all guests feel welcomed and assisted. Furthermore, we apologize if the room rate did not match your expectations of value. Our dynamic pricing model aims to offer competitive rates, especially during events such as Tomorrowland, and we are sorry if this was not perceived on this occasion. We hope to see you again in the future. Best wishes, Lieven VAN DEN BULCKE, General Manager

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Other web-users rate our hotel

  • 1,494 reviews 9/10 Location
  • 1,889 reviews 4.9/10 Room
  • 987 reviews 8.2/10 Service
  • 34 reviews 8.7/10 WiFi
  • 1,144 reviews 3.5/10 Comfort
  • 775 reviews 5.7/10 Cleanliness
  • 773 reviews 6.4/10 Breakfast
  • 20 reviews 2.3/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.