ibis budget Antwerpen Centraal Station 2 stars

Very clean, and good breakfast. Now the shower is very good too.

Basic budget Hotel! Quiet and room was nice enough for a budget Hotel. Reception staff very friendly and efficient! Cleaners were a nightmare on the last morning and even though it was check-out by 12pm they kept knocking on our door from 9.30am onwards! My son had a bad chest infection and had been up all night coughing so we were hoping to have a lie in after the bad night but no such luck! Cleaners were knocking, banging the mop bucket into the door and then when I went and opened the door at one point after someone knocked I realised one of the cleaners had just knocked as she was passing just for the sake of it and was walking away! She didn’t even turn around when I opened the door! Then at 12pm on the second the head cleaner knocked and said check-out time is 12pm and I advised her our bags were ready and packed and we were just leaving and the face on her!! If you give a check-out time of 12 midday then the cleaners should be instructed NOT to go near those rooms until after that time and do those rooms last on their list! It seems simple enough to organise to me anyway! Overall I’ve stayed in IBIS Budget Hotels before and this did fall short on the standards of others I’ve stayed in but could be quite easily rectified with a few improvements! 1) Speak with the cleaning staff! 2) Breakfast could be improved - there was no fruit at all and very basic cereal selection could be improved, also no pastries apart from small croissants, quite poor selection for continental breakfast for the price! 3) Although advertised at reception that there was a beer/wine selection available when I asked for a beer on the Sunday night after Lidl next door had closed they said they had run out!!

I have been staying there annually since it opened. However now, the hotel is showing signs of poor upkeep. Please do not blame your cleaning staff, they do their best. The fact is people continue to smoke in the rooms and, because the windows do not open, the rooms are not ventilated. I stayed in room 704 and it stank. Cigarette burn marks are all over the counters and floor.

It was close to the station and the bed was nice for the price you pay! The only downside was that there was a family staying in the room above us and kids were very loud and noisy, though, it's nothing the hotel can do about it.

Check in was easy. The room was spotless and convenient with all the amenities needed. The bed was very comfortable. The comfort for a budget hotel was exceptional.

Good value of money

The location was great. Close to everything. The staff was helpful and accommodating. The rooms however were extremely dirty. The bedsheet was not fresh. The walls very very thin. Also, the €2 fee for keeping the luggage is quite shameful. Not the best experience.

helped with taxi, room was warm

The staff is absolutely friendly, just praises to them but this hotel has no parking as it's offered on several websites. There is a close parking space which has some spaces available for this hotel but there is no discount or something. I payed 20 euros for staying there from 3pm to 7 am next day, that is a scam. The rooms are good for a night, maybe two, the place is a little bit noisy and you have to be carefull with the homeless people that did not help to feel safe in the area

Very Kind staff, Well organized. Komfortable room.

The hotel is perfectly located near the train station with a 20 minute walk to the centre. Service and breakfast were great though sadly the juice station was not working at breakfast.

Perfect locatin Nice room Great breakfast

for the second time, we had a good stay. We certainly will return when visiting Antwerp.

Clean and comfortable room.

I only would like to comment on the room temperature, which was relatively cold.