ibis Antwerpen Centrum 3 stars

Customer review rating (ALL Rating) 4.4/5 1,839 reviews

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ibis Antwerpen Centrum - Image 1
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Meistraat 39, 2000 ANTWERPEN, Belgium

Description

Hotel extras

  • Located in the centre of Antwerp (Low Emission Zone)

  • Public parkings near the hotel

  • Hot and cold breakfast buffet served every morning

  • Free Wi-Fi

  • Rental bikes available

Our accommodation(s)

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Hotel location

ibis Antwerpen Centrum

Meistraat 39
2000 ANTWERPEN
Belgium

GPS:51.214633, 4.410914

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It is the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,839 reviews

TripAdvisor Rating  3.5/5  1,413 reviews

Good location

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Hotel and room good, breakfast disappointing compared to other Ibis hotels no ham at breakfast and took a long time to refresh other items.

Dear Guest, Thank you for taking the time to share your review. We are pleased that you appreciated the hotel and room. Our central location and comfortable accommodations are aspects we take great pride in, and we're glad they met your expectations. However, we regret to hear that our breakfast offerings did not fully satisfy you. We strive to provide a varied and abundant all-you-can-eat breakfast buffet, and we apologize if we fell short of our goal during your visit. We value the feedback from our ALL – Accor Live Limitless loyalty programme members and will consider your remarks to enhance our breakfast service. Nonetheless, it is great that our hotel's location contributed positively to your stay. Situated in the heart of the city centre, ibis Antwerpen Centrum is an ideal spot for guests to explore the historical and cultural heart of Antwerp, and we hope this added value to your experience. We hope we will have the opportunity to see you again in the future. Best regards, Eva Scheerlinck, General Manager

Great location

Customer review rating 3.5/5

X Solo - Confirmed reviews ALL

Great location but basic room. Bed was very good

Dear Guest, Thank you for taking the time to share your review. We are delighted that you found the bed very comfortable, ensuring a good night's sleep is one of our top priorities, and we are glad to hear we met your expectations in this area. However, we would like to offer our sincerest apologies for the oversight you mentioned. Your comfort and safety are of utmost importance to us, and we are reviewing our room inspection procedures to prevent such occurrences in the future. We also understand your desire for a touch more luxury. While our rooms are designed to be functional and environmentally conscious, we take note of your preference and will consider it as we continuously seek to enhance our guest experience. Finally, we are pleased that you enjoyed our hotel's central location, which is indeed ideal for exploring the vibrant city of Antwerp and enjoying its many attractions, such as the nearby Stadsschouwburg and the bustling weekend market. We hope we will have the opportunity to see you again in the future. Best regards, Eva Scheerlinck, General Manager

Ok. Very small room.

Customer review rating 3.5/5

Bertine H. Friends - Confirmed reviews ALL

Staff very accommodating and friendly. Room extremely small. Window could not be locked, so we slept all night with street noise. The matrass cover is very comfortabel however it slides off the twin beds. You need to find a way to fasten these. One of us fell on the ground.

Dear Bertine, We would like to thank you for this review about your recent experience in our hotel. We are delighted that you found our staff accommodating and friendly, reflecting our commitment to service excellence. However, we are sorry to hear about the issues you faced regarding the room size and the window that could not be locked, resulting in noise disturbance. Additionally, we regret to learn that the mattress cover did not meet your comfort needs and that you encountered an unpleasant smoke odor during your stay. We understand these aspects are crucial for a restful night and we truly apologize for any inconvenience caused. Finally, we hope you were able to appreciate our central location, which provides easy access to the best that Antwerp has to offer. We hope you managed to take advantage of our central location, just steps away from various cultural attractions and the vibrant market during weekends. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Eva Scheerlinck, General Manager

OK. Man at front desk wasn't overly friendly.

Customer review rating 2.5/5

Jonathan Solo - Confirmed reviews ALL

Slightly sarcastic man on reception. Offered no real assistance when I asked about the town.

Dear Jonathan, Thank you for taking the time to share your review. We sincerely apologize for the impression you received from our front desk team. It is our priority to provide welcoming and helpful service, and it seems we fell short in this instance. We value your input as it helps us to enhance our guest experience. We understand your concerns regarding the absence of a safe in the room. Although we offer safes at the reception for our guests to use, we recognize the convenience of having an in-room safe and will take this into account for future considerations. Regarding your comments on the value for the rate paid, we strive to provide competitive pricing while offering the central location and amenities that our guests expect. We regret that on this occasion, we did not meet your expectations. Your insights are important, and we will review our pricing structure in relation to the services we offer. We hope we will have the opportunity to see you again in the future. Best regards, Eva Scheerlinck, General Manager

Centrally located. Very convenient

Customer review rating 4.5/5

John E. Solo - Confirmed reviews ALL

As always, a pleasant stay and no issues. All the staff very friendly and helpful

Dear John, Thank you for taking the time to share your review. We are truly delighted that your stay with us was pleasant and that the booking process was straightforward for you. Our team takes great pride in providing friendly and helpful service, and we are pleased to hear that we met your expectations. It is also wonderful to know that our commitment to cleanliness was evident during your visit and that our central location provided you with the convenience you needed for your stay in Antwerp. Our central location, right in the heart of Antwerp city centre, offers easy access to local attractions, and we're glad you found this beneficial. Additionally, the effort our cleaning staff puts into maintaining the hotel’s cleanliness to the highest standard is a top priority, and we are thrilled to receive your recognition on this. We hope we will have the opportunity to see you again in the future. Best regards, Eva Scheerlinck, General Manager

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Other web-users rate our hotel

  • 1,265 reviews 9.4/10 Location
  • 1,617 reviews 5.1/10 Room
  • 1,077 reviews 9.1/10 Service
  • 12 reviews 9.4/10 WiFi
  • 1,192 reviews 3/10 Comfort
  • 760 reviews 8.6/10 Breakfast
  • 524 reviews 8.6/10 Cleanliness
  • 27 reviews 2.4/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.