ibis Antwerpen Centrum 3 stars

Customer review rating (ALL Rating) 4.3/5 1,851 reviews

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Description

Hotel extras

  • Located in the city centre of Antwerp

  • Public parkings near the hotel

  • Hot and cold breakfast buffet served every morning

  • Free Wi-Fi

  • Rental bikes available

Our accommodation(s)

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Hotel location

ibis Antwerpen Centrum

Meistraat 39
2000 ANTWERPEN
Belgium

GPS:51.214633, 4.410914

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It is the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,851 reviews

TripAdvisor Rating  3.5/5  1,400 reviews

Good for a short period

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

The hotel is well located near all the attractions and central station. The staff was a little cold but I can't complain. The toilet is tinny, and it can be tricky (for just a couple of days ok, but for a long period not ok). There were people talking loudly in the corridors between 1 and 2 am for two consecutive days which was not so great. Breakfast is too expensive. Overall is ok.

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted to hear that the central location of ibis Antwerpen Centrum met your approval and that the cleanliness of our hotel impressed you. We strive to maintain high standards of cleanliness and guest satisfaction, so your recognition in these areas is particularly rewarding. However, we regret to hear that our staff's demeanor did not meet your expectations. Providing a welcoming and warm experience is a priority for us, and we are disappointed to have fallen short in this regard. Additionally, we note your comments regarding the size of the toilets and the soundproofing. While our rooms are designed to maximize space and comfort within the historical constraints of our city-center location, we understand that these aspects may have affected the quality of your stay. Regarding the noise, we encourage guests to request rooms on the quieter backside for a more peaceful experience, and we are continually working on improving soundproofing as part of our renovation efforts. Our commitment to sustainability is an aspect of our operations that we take great pride in, and we are pleased to have achieved an 80/100 satisfaction rating from you in this regard. We understand that the breakfast pricing was a point of concern, and we would like to highlight that we offer an express breakfast as a more cost-effective alternative. We constantly review our pricing to ensure that we provide value for money, especially during low-season periods, while upholding the quality service that ibis is known for. The entire team looks forward to welcoming you back. Kindest regards, Eva Scheerlinck, General Manager

Good bed, good breakfast tight room

Customer review rating 4.0/5

.. Couples - Confirmed reviews ALL

As expected

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are delighted to hear that you found our beds comfortable and our breakfast to your satisfaction, as we strive to provide a pleasant start to the day for all our guests. We regret to hear that the room size and the number of chairs did not meet your expectations. ibis Antwerpen Centrum is designed to offer cosy and efficient spaces, and we understand that this may not suit everyone's personal preference. Nevertheless, we hope that our central location and other amenities compensated for any inconvenience. Regarding cleanliness, we always aim for the highest standards and appreciate your rating. We continuously work to ensure that our hotel remains a clean and welcoming environment for all our guests. The entire team looks forward to welcoming you back. Kindest regards, Eva Scheerlinck, General Manager

Well located

Customer review rating 3.5/5

Anonymous Friends - Confirmed reviews ALL

Too long waiting time at the reception… no personnel available

Dear Guest, Thanks for taking the time to review your visit to our hotel. We are pleased to learn that you would recommend our hotel to others, reflecting the central location and services we pride ourselves on. We regret to hear about the longer than expected wait time you experienced upon arrival. We aim to provide an efficient check-in process and we are sorry for any inconvenience this may have caused. Additionally, we apologize for the oversight regarding the shower gel in your room. Our team strives to ensure that all amenities are fully stocked for our guests' comfort and convenience. We acknowledge your comments on staff availability. While we endeavor to be readily accessible to all our guests, it seems we fell short during your visit. We are continuously working on improving our guest services to ensure a seamless and enjoyable experience for all who stay with us. Regarding the cleanliness, we maintain daily housekeeping standards and appreciate your rating, as it helps us to focus on areas needing improvement. Our commitment to sustainability is unwavering, and while we did not receive specific feedback in this area, we are glad to know it is a matter of interest to our guests. The entire team looks forward to welcoming you back. Kindest regards, Eva Scheerlinck, General Manager

Great location

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Always a pleasure to stay at the Ibis in Antwerp. Probably my 6-7th stay in a year.

Dear Guest, Thank you for sharing your experience. It is heartening to know that our efforts in cleanliness and sustainable development resonate so well with you, and we are especially proud to have earned such high marks in these areas. Your appreciation for our central location is greatly valued, and we are delighted that it continues to contribute positively to your experiences with us. We are also thrilled that you are a member of ALL – Accor Live Limitless loyalty programme, and your recommendation of it is truly appreciated. It is our hope that your membership continues to enhance your stays with us. Thank you once again for choosing ibis Antwerpen Centrum for your stays in Antwerp. Your loyalty and satisfaction are the utmost rewards for our dedicated team. We look forward to welcoming you back soon. Best regards, Eva Scheerlinck, General Manager

staff very service oriented

Customer review rating 5.0/5

Bruno Business - Confirmed reviews ALL

the staff is very professional and service oriented. I would come back there in priority next year.

Dear Bruno, Thank you for such a great review. We are thrilled to hear that our staff made such a positive impression during your check-in experience. Our team strives to provide professional and attentive service, and it is always rewarding to hear when we have succeeded. We take great pride in the cleanliness of our facilities, and your perfect score is a testament to the hard work of our housekeeping team. We will ensure that this high standard is continually met. While we note that you did not comment on our sustainability initiatives, we hope that our commitment to the environment, including the reduction of single-use plastics and the provision of bee hives, resonates with our guests as an integral part of our service ethos. We greatly appreciate your endorsement and the fact that you would prioritize staying with us next year. It is the highest compliment when our guests feel compelled to return, and we look forward to that opportunity. We look forward to a return visit from you in the future. Best wishes, Eva Scheerlinck, General Manager

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