ibis Antwerpen Centrum Hotel 3 stars

We booked at the last moment and, late at night, asked for a toothbrush but there was not available. Also, no complimentary water in the room. All in all, this made our stay very unpleasent. Also, the confirmation and invoice received were only in Dutch, even though we only spoke in English.

front line staff very professional ,quality breakfast very good, the only strange thing I had very fluffy quilt looked brand new for first two days, then third day was replaced with very deflated quilt with stain marks over it, the fact I had good stay and did not want to spoil it I held back from saying anything ,i would still use ibis again, hope you are all keeping well with what's going around

Fast check in, lovely room with a comfy bed, friendly helpful staff especially Niels and Arnt who have looked after me on previous stays.

Easy walking distance to station, museums and restaurants

Location is excellent,staff were professional,helpful,polite. Room was only adequate,compact and basic,the bathroom very small. In common with most Ibis hotels the aircon was totally inadequate andit was a stuffy room.

Perfectly located, slightly noisy when activities were going on in the square but that was to be expected. Room is basic with a comfortable bed. Helpful staff.

I was in Antwerp on work, so didn't need anything too extravagant. Very nice room, comfortable bed, lovely breakfast, and a good price. Staff were friendly, and it was a very pleasant experience.

I like no frills hotels. Ibis is a great example. Check-in is easy and fast, there is someone there 24 hours a day. You can get great coffee in the morning at the bar and a nightcap in the evening. And the rooms are efficient and comfortable. Next time I'm in Antwerp I will probably stay there again.

A regular Ibis Hotel, you know what you get. Convinient to me.

We stayed here over the weekend. We had a nice room on the 4th floor. However, as we went to bed we noticed that on the 4th floor, and our room, it smelled like cigarette smoke. Needless to say ... a NON-smoking room amidst other NON-smoking rooms ... We reported the smell to the reception, who said they would do something about it. But rather than getting better, it actually got worse. After an hour we called again. All they could do is offer us another room. So, we got dressed, and dragged our stuff to the new room (none of the staff bothered to help out). At least the new room smelled fresh.

The hotel was well located close to the centre most attractions within walking distance. The room was clean and tidy, the only thing that could make it better is the option of a kettle in the room to make drinks.

I've forgotten how many times we've stayed at the hotel over the last 10 years but we keep on coming back. Usual Ibis fare, so you know what you're going to get. Centrally located, tram nearby (complete with the new line 1, north-south line), market in the square at the weekends directly outside the hotel which you never hear being set up in the mornings. Friendly staff, some have been there for years and great housekeeping staff who keep the rooms up to standard. Bathrooms in the bedrooms are on the extremely compact side. Europeans will probably manage for space but your average American doesn't have a hope in hell of accessing the space. Breakfast choice has been gradually thinning down so please re-evaluate that one. More importantly, the new reception concept across Ibis and Ibis Budget is embarrassing. Please go back to the more formal reception set up across the chain rather than wandering round with iPads. I'm coming to a hotel, not some sort of high school reunion. It also means that you're not always sure who are staff and who are guests. Turn up with public transport rather than a car/motorbike as the local parking beneath the city theatre across the road from the hotel is extortionate. There are cheaper places to park a couple of streets away. The public transport links are excellent to the station and even to the airport so this is the better way to arrive. Plenty of places to eat and drink within five minutes walk of the hotel.

Centrally located and within easy walking of Meir, Station, Trams, Shopping and Restaurants, Ibis Antwerpen Centrum offers comfortable and convenient accommodation at reasonable prices. The works in the public area could have spoilt the stay but the friendly staff did everything possible to minimise disruption and make our stay confortable. A pity the noisy guests on our last night could not have been a little more considerate between 2 and 4 in the morning but that was not the hotel's fault.

Good location, friendly service. Rooms and doors need soundproofing but the hotel served its purpose adequately.

Very nice and clean place