ibis Sint Niklaas Centrum 3 stars

Customer review rating (ALL Rating) 4.3/5 449 reviews

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Description

Hotel extras

  • Located in the city center

  • Ideally located between Antwerp and Ghent

  • 100% non-smoking rooms

  • Easy access to public transportation

  • Free WiFi

Our accommodation(s)

Book this hotel
Room 1

Modern and inviting, this ibis room accommodates up to 3 guests: 1 double bed or 2 single beds and an extra bed for a child. Bathroom with shower, modern decor, hardwood floor, free WiFi and a flat-screen TV.

Max. number of persons
3
Area
From 20 / 215 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • RJ 45 Outlet

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room interior entrance only
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Shoe polisher
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 20 / 215 sq ft
  • Bedding 1 x Double bed(s) and 2 x Single bed(s)
  • Accessible room

Hotel location

ibis Sint Niklaas Centrum

Hemelaerstraat 2
9100 SINT NIKLAAS
Belgium

GPS:51.164874, 4.138016

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park
  • 85 rooms
  • 4 rooms for people with reduced mobility
  • 4 connecting rooms
  • 85 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Dutch

Reduced mobility Facilities

100% Non Smoking Property

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks Additional charge

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Pets

Pets allowed Additional charge

Catering

One Bar

Breakfast

  • Buffet Additional charge

Business

One Meeting room

  • Near the property
  • Indoor parking
  • Public
  • 347 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 1.9 m / 6.23 ft
  • Parking pricing: 7 EUR 7 EUR Per unit

  • Parking for a month
  • Parking for a week

Services & equipment

  • Intercom
  • Stairs

Security

  • Well-lit parking
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights

Accessibility

  • Elevators
  • Accessible parking

BAR RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It is the one rendezvous you need for a new take on work and leisure.

Bar Type
BAR
Capacity
20
Accessibility
Accessible service

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access
  • Pet allowed
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Relaxation on the menu. A bit to eat, something to drink... It is the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  449 reviews

Customer review rating 4.5/5

Robert Z. Couples - Confirmed reviews ALL

Dear Robert, Thank you for reviewing your visit to our hotel. We are delighted that you had a quiet and comfortable stay with us and that you found your room so clean. Our team takes great pride in making every guest feel welcome, so it is lovely to hear that the ladies at reception were exceptionally helpful during your visit. However, we are sorry for the shortcoming with the towels in your room. Our front desk is available around the clock, and we are always happy to provide extra towels or any other amenities you may need. We hope that you were also able to appreciate our central location on the Grote Markt, right in the heart of charming Sint-Niklaas. We look forward to welcoming you back in the future. Best wishes, Nils Buyse, General Manager

Customer review rating 4.0/5

Luc L. Business - Confirmed reviews ALL

Dear Luc, Thank you very much for your kind feedback. We are delighted that you had a comfortable stay with us. We take great pride in offering a welcoming base right in the heart of Sint Niklaas, with the Grote Markt at our doorstep. It is wonderful to know that this added further convenience to your visit. We hope to see you again soon for another enjoyable stay. Best wishes, Nils Buyse, General Manager

Customer review rating 3.5/5

Russell G. Families - Confirmed reviews ALL

Dear Russell, Many thanks for your valuable feedback. We are glad to know that you were generally satisfied with your experience and that our staff made a good impression on you. We are also pleased that you enjoyed both our breakfast offerings and that our location made your visit more convenient. We look forward to welcoming you back on a future trip. Best regards, Nils Buyse, General Manager

Customer review rating 4.5/5

William R. Solo - Confirmed reviews ALL

Dear William, Please accept our sincere thanks for this kind feedback. We are delighted our welcoming team contributed to your positive experience as a Classic member. Our central location near Sint-Niklaas’ historic Grote Markt offers guests convenient access to explore the area, and we hope you found this advantageous during your solo trip. We hope to welcome you back. Best wishes, Nils Buyse, General Manager

Customer review rating 4.5/5

Jan V. A. Couples - Confirmed reviews ALL

Dear Jan, Thank you for sharing such a valuable review. We are thrilled to hear your time with us was so enjoyable. It is also wonderful that the dedication of our housekeeping and reception teams contributed to your comfort and helped create a welcoming atmosphere. We note any aspects of your stay that fell short of expectations. Your feedback on our breakfast offerings and your experience with our loyalty program recognition has been noted, and we will consider it for future improvements. Finally, we are glad our central location in Sint-Niklaas added convenience to your visit. We hope we have the opportunity of seeing you again in the future. Kind regards, Nils Buyse, General Manager

Dear Robert, Thank you for reviewing your visit to our hotel. We are delighted that you had a quiet and comfortable stay with us and that you found your room so clean. Our team takes great pride in making every guest feel welcome, so it is lovely to hear that the ladies at reception were exceptionally helpful during your visit. However, we are sorry for the shortcoming with the towels in your room. Our front desk is available around the clock, and we are always happy to provide extra towels or any other amenities you may need. We hope that you were also able to appreciate our central location on the Grote Markt, right in the heart of charming Sint-Niklaas. We look forward to welcoming you back in the future. Best wishes, Nils Buyse, General Manager

Customer review rating 4.0/5

Luc L. Business - Confirmed reviews ALL

It is a nice place, well located in the center of Sint Niklaas.

Dear Luc, Thank you very much for your kind feedback. We are delighted that you had a comfortable stay with us. We take great pride in offering a welcoming base right in the heart of Sint Niklaas, with the Grote Markt at our doorstep. It is wonderful to know that this added further convenience to your visit. We hope to see you again soon for another enjoyable stay. Best wishes, Nils Buyse, General Manager

Customer review rating 3.5/5

Russell G. Families - Confirmed reviews ALL

We had an issue with our room but it was dealt with very professionally by the hotel manager. Breakfast and location are excellent!

Dear Russell, Many thanks for your valuable feedback. We are glad to know that you were generally satisfied with your experience and that our staff made a good impression on you. We are also pleased that you enjoyed both our breakfast offerings and that our location made your visit more convenient. We look forward to welcoming you back on a future trip. Best regards, Nils Buyse, General Manager

Customer review rating 4.5/5

William R. Solo - Confirmed reviews ALL

Pleasant staff

Dear William, Please accept our sincere thanks for this kind feedback. We are delighted our welcoming team contributed to your positive experience as a Classic member. Our central location near Sint-Niklaas’ historic Grote Markt offers guests convenient access to explore the area, and we hope you found this advantageous during your solo trip. We hope to welcome you back. Best wishes, Nils Buyse, General Manager

Customer review rating 4.5/5

Jan V. A. Couples - Confirmed reviews ALL

Very efficient housekeeping staff and pleasant receptionist. Breakfast disappointing.

Dear Jan, Thank you for sharing such a valuable review. We are thrilled to hear your time with us was so enjoyable. It is also wonderful that the dedication of our housekeeping and reception teams contributed to your comfort and helped create a welcoming atmosphere. We note any aspects of your stay that fell short of expectations. Your feedback on our breakfast offerings and your experience with our loyalty program recognition has been noted, and we will consider it for future improvements. Finally, we are glad our central location in Sint-Niklaas added convenience to your visit. We hope we have the opportunity of seeing you again in the future. Kind regards, Nils Buyse, General Manager

Customer review rating 4.5/5

Karen B. Solo - Confirmed reviews ALL

Super clean , well maintained lovely powerful shower all good, professional and helpful staff

Dear Karen, Thank you for taking the time to share your feedback. It is wonderful to hear that you enjoyed your time at ibis Sint Niklaas Centrum. We are delighted that our team’s professionalism and the care we take in maintaining our facilities stood out during your stay. Finally, we are glad that our central position near Sint-Niklaas’ historical sites added convenience to your travels. We hope to see you again in the future. Best regards, Nils Buyse, General Manager

Customer review rating 5.0/5

Peter C. J. Couples - Confirmed reviews ALL

This was our third stay at the Ibis and we were well looked after by Truss and the team. Suits our requirements extremely well and never lets us down. Thank you

Dear Peter, It was a pleasure to receive your kind feedback. It’s wonderful to know our team’s dedication made such an impression, particularly Truss’s efforts to ensure your comfort. We value your continued trust in choosing our hotel and appreciate your enthusiasm for our loyalty program. We look forward to welcoming you again. Best wishes, Nils Buyse, General Manager

Customer review rating 3.5/5

Rob R. Business - Confirmed reviews ALL

Generally good, however the bed was uncomfortable and dipped in the middle.

Dear Rob, We appreciate you letting us know about your recent visit. We are pleased to know your booking through the Accor ALL App met your needs and that our loyalty program added value to your stay. However, we sincerely regret the discomfort you experienced with your sleeping arrangements. Our team strives to ensure all beds meet our quality standards, and we appreciate you bringing this to our attention. It is nevertheless wonderful to know that your overall experience aligned with the high standards we aim to provide. Our central location in Sint-Niklaas continues to be a highlight for guests exploring both the historical center and nearby Antwerp. We hope to welcome you back for an even more enjoyable stay in the future. Best wishes, Nils Buyse, General Manager

Customer review rating 4.5/5

Martin Z. Business - Confirmed reviews ALL

Friendly staff and practical rooms.

Dear Martin, It was a pleasure to receive this kind review of your time with us. We’re thrilled to hear you had a positive experience with us. It’s wonderful to know our central location added ease to your trip while our team’s friendly service and the functionally-designed rooms resonated with you. We look forward to welcoming you back again. Kind regards, Nils Buyse, General Manager

Customer review rating 2.0/5

Richard D. Friends - Confirmed reviews ALL

Hotel location & room was good. Breakfast was also very good. I booked a double and twin room but was given two double rooms. I immediately returned to the reception to tell them of the mistake and the response was if you've used the room I can't swap it. Unfortunately because we had been on a cycling holiday my friend had jumped in the shower. The member of staff said that we couldn't move room. We noticed it was two single beds pushed together to make a double so was happy to keep the room we just needed the beds, sheets making onto singles but no help from the staff. Sorry but this has put me off using Ibis again. There was no "sorry we made a mistake" or any apology just tough you've used the room.

Dear Richard, Thank you for taking the time to share details of your recent visit to our hotel. We are pleased that several aspects of your stay met your expectations. Your positive remarks about the quality of the room and overall cleanliness let us know our housekeeping team’s efforts are appreciated, and it is gratifying that you found the breakfast offered each morning to be enjoyable and varied. However, we are truly sorry to hear that some aspects of your stay did not meet your expectations. It is disappointing that you did not feel fully supported by our team during your interaction at reception, particularly when it came to addressing the booking mistake. Warm and helpful service is a pillar for us, and it is always our aim to ensure every guest feels heard and valued at every stage of their stay. Nonetheless, it is good to know that the location of our hotel in the city centre suited your plans during your cycling holiday. We hope you will come and stay with us again. Best wishes, Nils Buyse, General Manager

Customer review rating 3.5/5

Ljiljana P. Business - Confirmed reviews ALL

The smell in the first room was not very pleasant and staff was very receptive to my feedback and gave me another room. In general the facilities can use a bit of polishing/lift up. Breakfast had enough choice, but it was reduced if you come after certain time. Location is very nice. It's also practical that the underground parking is close by, though signs leading to it could be clearer to avoid ending up in a zone that leads to a fine.

Dear Ljiljana, We would like to thank you for taking the time to review your time at our hotel. We’re glad our responsive service and breakfast variety contributed positively to your stay. Still, we regret the challenges you faced with room conditions and navigation clarity. These insights help us improve. Your recognition of our central location and parking convenience is valued, particularly for business stays requiring efficiency. We look forward to welcoming you back on a future trip. Best regards, Nils Buyse, General Manager

Customer review rating 5.0/5

James H. W. Families - Confirmed reviews ALL

Staff were all very friendly and very helpful

Dear James, It was a pleasure to receive this kind review of your time with us. It is fantastic to know you had a satisfying stay at our hotel and that you appreciated our central location for exploring the city. Moreover, our team takes pride in providing warm service, and we are delighted their efforts made your trip smoother. We hope to welcome you back soon. Best wishes, Nils Buyse, General Manager

Customer review rating 3.0/5

Jakub B. Couples - Confirmed reviews ALL

From the hotel's perspective, I have nothing bad to say. The price corresponds to the quality. I must highlight the friendly receptionist, who was very pleasant and helpful. What, unfortunately, disappointed us very much was the breakfast. The breakfast offerings were, let's say, slightly below average, but the quality of the facilities was absolutely terrible. I'm talking about the dirty cutlery that was in the drawer, where bread crumbs fell. Sometimes, cutlery was not even available. The coffee/tea cups have the remains of the previous coffee on them. In general, the quality of the breakfast was very low below the IBIS average.

Dear Jakub, Thank you for reviewing your visit to our hotel. We are pleased to hear you found our pricing fair and that you appreciated the warm welcome from our reception team. However, we deeply regret the shortcomings you encountered during breakfast. We will take your feedback into consideration as we work to maintain high standards, even during busy periods. Nevertheless, we’re pleased that you appreciated our central location near Grote Markt and the nearby parking options. We hope to welcome you back for an improved experience. Best wishes, Nils Buyse, General Manager

Customer review rating 4.0/5

Nancy B. Couples - Confirmed reviews ALL

Good welcome and clean comfortable room. Problem with room key access to staircase required use of lift to ascend, though no trouble descending by stairs so emergency exit not compromised. Receptionist helped with access to stairs when large party waiting for lift.

Dear Nancy, Thank you for your positive feedback. We’re delighted you appreciated the warm welcome and found your room clean and comfortable. Our team takes pride in creating a welcoming environment for all guests. We sincerely regret the inconvenience with the staircase access. Key card systems are in place for security, and we’re reviewing this process to ensure smoother access during busy periods. Nonetheless, we’re glad our receptionist could assist promptly when the lift was occupied. Our central location near Sint-Niklaas’ historical sites and the Grote Markt remains a highlight for many visitors. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Nils Buyse, General Manager

Customer review rating 4.5/5

Claudiu L. Business - Confirmed reviews ALL

The window would jot fully close and breakfast could be a bit more diverse

Dear Claudiu, Thank you for taking the time to share your feedback. It’s wonderful you enjoyed our prime location and cleanliness standards. Regarding your experience, we’ve noted your comments about breakfast variety and will consider them for future improvements. Our team remains dedicated to ensuring guest comfort and is on hand to promptly assist with any room concerns during your stay. We hope to have the pleasure of welcoming you again. Kind regards, Shana De Cock, General Manager

Customer review rating 5.0/5

Nor D. Business - Confirmed reviews ALL

All good

Dear Nor D., Thank you very much for your kind feedback. We’re delighted to hear your stay at ibis Sint Niklaas Centrum met your expectations for your business trip. It’s wonderful to know you found everything to your liking and valued your experience as a Silver ALL Accor member. Our team takes pride in providing seamless stays for our loyal guests. We hope our central location near Sint-Niklaas’s historical center added convenience to your visit, allowing you to focus on your professional commitments with ease. We hope to see you again soon. Happy New Year! Shana De Cock, General Manager

Customer review rating 4.5/5

Christopher M. Couples - Confirmed reviews ALL

Central location with nearby secure car park. Hotel easily accessed, welcome reception and very satisfactory, quiet room. Good breakfast options completed a pleasant stay.

Dear Christopher, Thank you for your feedback. We are delighted to hear you enjoyed your stay with us. It’s wonderful you found our central location convenient and appreciated the nearby parking facilities. Our team takes pride in offering a warm welcome and comfortable rooms where guests can relax. We’re also glad our breakfast options contributed to your pleasant stay. We look forward to welcoming you back on future occasions. Best wishes for the new year, Shana De Cock, General Manager

Customer review rating 1.5/5

Farley D. S. B. Families - Confirmed reviews ALL

Frustrating stay

Dear Farley, Thank you for taking the time to share your feedback. We sincerely apologize that your experience fell short and deeply regret the inconvenience caused by the odors mentioned. While our hotel maintains strict non-smoking policies throughout all guest rooms and indoor spaces, we acknowledge your observations and will reinforce our protocols to ensure a comfortable environment for all guests. Your comments regarding our service standards and value perception have also been noted, and we will review these areas thoroughly to ensure that they align closely with guest expectations. As a valued Silver member, your insights are particularly important in helping us enhance our offerings. We hope you will consider staying with us again in the future. Season’s greetings, Shana d. Cock, General Manager

Customer review rating 4.5/5

Ian C. Families - Confirmed reviews ALL

In a great location for the station and Market. Staff were extra friendly and very helpful, made our stay really welcoming.

Dear Ian, Thank you for taking the time to share your feedback. It is wonderful to hear you had such a pleasant stay at ibis Sint Niklaas Centrum. We are delighted our team’s warm welcome and attentive service made your family trip memorable. Our staff takes pride in ensuring every guest feels at home, and your kind words are truly encouraging. We are also glad you found our central location convenient for exploring Sint-Niklaas and accessing nearby attractions. Being steps from the station and Market Square allows our guests to make the most of their visit effortlessly. We look forward to welcoming you back on a future occasion and wish you a New Year filled with joy and peace! Shana De Cock, General Manager

Customer review rating 5.0/5

Kris V. Business - Confirmed reviews ALL

Was here for one night stay, very welcoming room, great location, best value for money

Dear Kris, Thank you for sharing such a positive review! We’re delighted your stay met your expectations. Our team takes pride in offering welcoming spaces that provide comfort and convenience. It’s fantastic to know you found our location ideal for your needs and appreciated the value we strive to deliver. We’re also glad your booking experience through all.com was seamless—our goal is to make every step of your journey effortless. We all look forward to welcoming you back in the future. Best wishes for the festive season, Shana De Cock, General Manager

Other web-users rate our hotel

  • 283 reviews 7.9/10 Location
  • 370 reviews 6.5/10 Room
  • 320 reviews 8.6/10 Service
  • 8 reviews 8.5/10 WiFi
  • 248 reviews 6.8/10 Breakfast
  • 163 reviews 7.4/10 Cleanliness
  • 45 reviews 3.7/10 Food
  • 41 reviews 4.5/10 Vibe

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