ibis Sint Niklaas Centrum

ibis Sint Niklaas Centrum 3 stars

Customer review rating (ALL Rating) 4.5/5 246 reviews

ALLSAFE approved hotel

See on a map

Description

Hotel extras

  • Located in the city center

  • Ideally located between Antwerp and Ghent

  • 100% non-smoking rooms

  • Easy access to public transportation

  • Free WiFi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Sint Niklaas Centrum

Hemelaerstraat 2
9100 SINT NIKLAAS
Belgium

  • SINT NIKLAAS: 

  • By plane

    ANTWERP AIRPORT At 35km / 21.75 miles

  • By train

    SINT NIKLAAS At 0.5km / 0.31 miles

GPS:51.164874, 4.138016

Hotel services

Check-in from - Check out up to

In summary
On site
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

BAR RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our guest reviews

Our guest reviews for
ibis Sint Niklaas Centrum

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  246 reviews

TripAdvisor Rating  4.0/5  310 reviews

Well located

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

It was a good experience in general

Dear Angel Luis, Please accept our sincere thanks for this kind review. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. It's a pleasure to know that you found our location convenient. We hope we have the pleasure of seeing you on many more occasions. Best regards, Debbie DE CLERCK, General Manager

Good stay

Customer review rating 5.0/5

D. V. Business - Confirmed reviews ALL

All excelent

Hi D., Thank you for this high rating. We are pleased you enjoyed your stay and appreciate your kind words towards our front desk team. See you next time! Best regards Debbie DE CLERCK, General Manager

Good location

Customer review rating 4.0/5

Innocent Families - Confirmed reviews ALL

Good and very friendly staff. Comfortable room and free WiFi made the difference. Clean and tidy.

Dear , Thank you for sharing your feedback following your recent stay. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience. We do hope to welcome you back for an improved experience. Best wishes, Debbie DE CLERCK, General Manager

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Childrens bed was placed with head under the desk which was a little weird

Dear Clare, Thank you for taking the time to share your review. We are sorry that not everything met your expectations during your stay; plea know, we have noted your comments and will certainly consider them for future improvements. We would be delighted to welcome you back for another stay in the future. Best wishes, Debbie DE CLERCK, General Manager

very nice stay at perfect location

Customer review rating 5.0/5

Adrian Business - Confirmed reviews ALL

Very good location of the hotel allowing to walk from rail station, be in the city center and do business. All just walking :) good tab beer in the pub.

Dear Adrian, Thank you for this kind review. We are glad to know you had a great experience with us! We would like to take this opportunity to express our thanks for your kind words about the prime location we enjoy and the transport options nearby and of course the good beers in the pub. ;) All of the team look forward to seeing you again in the future. Kind regards, Debbie DE CLERCK, General Manager

Enjoyable stay

Customer review rating 4.5/5

Markco Business - Confirmed reviews ALL

Very professional staff. All round a good experience.

Dear Guest, Thank you for your kind review. We are thrilled that you had a pleasant experience with us. Our dedicated team strives to provide top notch service and ensure quality facilities, and it is very rewarding to read that you were satisfied in this regard. Such positive feedback encourages us to continue with our efforts to uphold our high standards. Thank you once again. We look forward to seeing you again in the future. Kind regards, Debbie DE CLERCK, General Manager

Customer review rating 5.0/5

E L. Business - Confirmed reviews ALL

Great location to where we needed to be, Staff excellent, Hotel clean

Customer review rating 4.5/5

Simon Friends - Confirmed reviews ALL

The place is great near the center

Dear Guest, We appreciate that you took the time to share your experience with us. Our hotel aims to provide a memorable experience, and we are delighted that we were able to meet your expectations. We are so pleased you found our location to be so convenient for your needs. We do hope to welcome you back in the future. Best wishes, Debbie DE CLERCK, General Manager

Well located

Customer review rating 2.5/5

Namata K. Couples - Confirmed reviews ALL

Everything went good until the breakfast which i find a little too expensive for what it was

Dear Namata, Thank you for taking the time to share your review. A message of satisfaction from a recent guest is always a reward, we are delighted you appreciated our convenient location. Regarding the breakfast, we are sorry that you were disappointed, we are constantly trying to find the best and safest way to make sure our guests can enjoy their first meal of the day and welcome your valuable feedback. If preferred we also have a breakfast budget option of €6 for a coffee + croissant. The entire team looks forward to welcoming you back. Kindest regards, Debbie DE CLERCK, General Manager

Nice clean hotel with great friendly staff

Customer review rating 4.5/5

Chris M. Business - Confirmed reviews ALL

The staff make this hotel a pleasant place to stay. As a lone traveller for work, it was great to chat to the lady originally from Venezuela whilst enjoying a few drinks at the bar (I didn't get her name). She was professional and had time to chat whilst also undertaking her duties for other guests. I was particularly impressed with her contacting some guests who did not wear masks when entering the building. On my final evening at the hotel, I was preparing my documents for return travel to the UK and was unable to charge my phone due to a faulty charge cable. The young chap with glasses was very helpful and was able to sell me a new cable from the shop in the reception which really did save my trip home! The only reason I did not score full marks was that after my room was cleaned after the first night, the cleaner opened my room window which allowed some mosquitos to enter my room. I woke on my final day with at least three bites as they had feasted on me whilst I slept! The car park for this hotel is not ideal, but once you learn where the entrance is on the opposite side of the market square, it's not a problem. Otherwise, a very pleasant stay and the staff here really make you feel welcome, providing parking tickets without even being asked for the car park for example. Would be happy to stay again. Please pass on my thanks to your staff.

Dear Chris, Thank you for sharing your review. It is rewarding for our team to be complimented by a guest, we will be sure to share your comments with them, especially those who you have personally mentioned and who will be thrilled to know of the impact they had on your experience. We are sorry about the open window; your welfare is very important for us and this will be addressed with our housekeeping team. We aim to provide a safe environment for our guests during these challenging times so we are delighted that our team were ready to step up to the mark. It would be a pleasure to welcome you again. Kindest regards, Debbie DE CLERCK, General Manager

Good stat

Customer review rating 4.0/5

Adebayo G. Couples - Confirmed reviews ALL

it was good experience and good customer service,but parking lot is a bit far from the hotel.

Dear Adebayo, Thank you for your positive review. We appreciate your mention of our team members who work hard to create an enjoyable experience for every guest. As we do not have our own parking, we work together with the Grote Markt parking garage, only 100 m. away, to provide parking, we are sorry if this wasn't completely to your satisfaction. We would love to have you return in the future. Kind regards, Debbie DE CLERCK, General Manager

good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

wonderfull bed, good breakfast, and when there is no neighbor beginning to talk at 7 am and still talks when you leave, it's quite quiet.

is ibis downgrading?

Customer review rating 3.5/5

Jm Business - Confirmed reviews ALL

normal experience with ibis until I enter the room, but then... The double bed was no more than 2 single mattresses joined together with a big gap between them On the bathroom just shower towel no small towels! Paper tissues, not in sight. The toilet paper reminded me my 1st time in Russia back in 1990s sand paper texture! Price quality relation low, looked like ibis budget the room experience.

Dear Guest, Thank you for commenting on your stay. We are sorry to hear that not everything was entirely to your satisfaction on this occasion. At our hotel, we offer the same Ibis products as our brand and regret to hear of your issues. All our rooms have 2 beds with mattresses that can be connected to make a double. We provide 1 small towel and 2 large towels in the bathroom as well as 2 extra towels in the closet. Please do contact our reception if you have any concerns at all and we will find an immediate solution to ensure that your stay is comfortable. We appreciate your feedback to maintain and improve customer satisfaction and your comments have been noted. We hope to welcome you back in the future for a more memorable experience. Best wishes, Debbie DE CLERCK, General Manager

Ibis Sint Niklaas Centrum

TripAdvisor rating 5.0/5

robertsN6633MZ Solo travel - TripAdvisor review

I have stayed at this hotel several times, it is a great location and the rooms are always very clean and spacious. The staff are always on hand and very helpful and friendly. The breakfast has a really good selection of hot and cold products. I would recommend this hotel to anyone who is looking to stay in Sint Niklaas.

Dear Robert, Thanks for your feedback. It is always a pleasure to welcome returning guests, we would like to thank you for choosing to come back and visit us again. We truly appreciate your kind words about our team members. It's a boost for us every time we receive positive reviews such as this. We are grateful for your recommendation and look forward to welcoming you back again in the future! Kind regards, Debbie DE CLERCK, General Manager

Overnight stay

TripAdvisor rating 4.0/5

927blairc Couples - TripAdvisor review

This hotel is conveniently located on the trip to the French posts, the staff are friendly and helpful. There are some great places to eat all within easy walking distance around the beautiful town square

Dear Blair, Thank you for taking the time to share your opinion with us. It is very rewarding to know that you had a good stay. We are happy that you received such a friendly and professional service from our team members. We look forward to welcoming you back on a future occasion. Kind regards, Debbie DE CLERCK, General Manager

Ibis Sint Niklaas Centrum, Belgium

TripAdvisor rating 5.0/5

robertsN6633MZ Solo travel - TripAdvisor review

I have stayed here several times before. As always I was welcomed by the friendly staff. My room was ready for me when I arrived. I had an Extra Saver Package that includes breakfast. The breakfast was excellent with a very good choice on offer. The bar is excellent with a good choice of Belgium Beers. I particular liked that there was complimentary cheese and salami on offer at the bar in the evenings. The room was a very good size and was kept clean at all times. I stayed for 3 nights. I wood recommend this hotel to anyone staying in Sint Niklaas.

Dear Robert, Thank you for positively reviewing your time at Ibis Sint Niklaas Centrum Hotel. Please accept our sincere gratitude for regularly choosing to stay with us. We're so pleased you enjoy our extensive hot and cold breakfast buffet, and we're delighted that everything meets your expectations. Thank you for your recommendations, as well as for your high rating! All of the team looks forward to seeing you, again! Sincerely, Debbie DE CLERCK, General Manager

A TERRIBLE START TO MY STAY!

TripAdvisor rating 3.0/5

JohnL7977YA Business - TripAdvisor review

Booked on-line a few days before and, as requested, confirmed my booking with my Amex card, giving all details.On checking in, the pleasant young guy dealing with me asked for me to pay there and then. I stated that I much preferred to pay on departure. He agreed but was immediately interrupted by a colleague of his, who stepped over and took on a very unpleasant approach towards both her colleague and me. She contradicted him (right in front of me- so very unprofessional!) and stated that "he" (that is, me, the paying customer, standing right in front of her!) had absolutely to pay there and then. I asked why, and she stated that was how it was. No logical explanation, just a very unpleasant and hostile manner. I had no choice but to accept- and was then refused an invoice! "You will get it in the morning when you leave".All of this in front of her colleague and by now, one or two other guests waiting to check in. No concept at all of correct customer service, and in fact downright nasty. What a great start to my stay! Why ask for all cc details when making the booking if they then force me to pay on arrival? Do I look like a thief or a tramp??? And why work in a service industry like this if you cannot deal nicely with your best customers- who, by the way, have done nothing wrong?As a Platinum cardholder (i.e. minimum 60 nights/year in Accor hotels), I found the whole experience totally unacceptable. I will never stay in this hotel again; my business will require at least 10-12 nights in the Sint Niklaas/Zele area in the next 12 months, but I will not spend one cent more of my money in the Ibis Sint Niklaas!

Dear John, We are sorry that your recent stay with us did not meet your expectations. While we understand your frustration, we wish you had given a chance to help you understand our billing policy. However, we would like to let you know that on check in our guest can choose if they prefer to give a guarantee by credit card or directly pay upon arrival. If they guest decide to give a guarantee by credit card, the guests can pay on departure. During check-in, we can give a proof of payment. The official invoice we can be sent by email during the night, or we can hand over during departure. As for our service, we assure you that your satisfaction is very important to us and we always go the extra mile to make sure your stay is comfortable. If you ever change your mind, we would love to welcome you again. Best wishes, Debbie DE CLERCK, General Manager

Nice, clean and friendly staff

TripAdvisor rating 5.0/5

ric0carl0 Friends getaway - TripAdvisor review

Everything was nice. Very good location. Pleasant and clean. A very special mention for the friendly staff. No bad surprises. All good. My only small minus is the weird lift card system but this is only a minor detail.

happy customer

TripAdvisor rating 5.0/5

werner132639 Couples - TripAdvisor review

no problems with this IBIS. Good location, silent rooms, nice bar. excellent breakfast. Parking under the square Get a exit ticket from the reception for six euros. Always look forward to come back. Try the Chinese the fortune, its really good, and for a Flemish touch HET LAATSTE AVONDMAAL behind the old church. Some serious good pubs there as well

Dear Guest, thank you for writing such a lovely review about your experience at Hotel Ibis Sint Niklaas Centrum. It is a pleasure to hear such nice compliments from our loyal guests. I am extremely glad you found everything up to standard. Thank you for mentioning our amazing location right in the centre of St. Niklaas, surrounded by great bars and restaurants. We are counting on your next stay, to try more of our delicious breakfast varieties. My kind regards, Debbie DE CLERCK, General manager

Very Satisfied

TripAdvisor rating 5.0/5

GruncleBenno Friends getaway - TripAdvisor review

Most helpful staff and pleasant surroundings and a beautiful city with easy access to Antwerpen where we visited a good friend. Cafe Europa was a stand out for atmosphere and service and the food was fabulous.

Dear Guest, Thank you for communicating your so enthusiastic comment concerning your visit to Ibis Sint Niklaas Centrum hotel. It delights us to read your satisfaction with your stay in our hotel. All of the team appreciates your nice words regarding the service delivered. We are pleased you enjoyed our location close to the historical heart of town not far from Antwerp. It would be a pleasure to welcome you again. Kindest regards, Debbie DE CLERCK, General manager

Our most recent 20 reviews

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in SINT NIKLAAS