Customer review rating 4.3/5 2,143 reviews
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Located in the city center
Ideally located between Antwerp and Ghent
100% non-smoking rooms
Easy access to public transportation
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 12h00
Check out up to 12h00
Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.
Number of meeting rooms: 1
Maximum size: 45 m²
Maximum capacity: 40 people
100% genuine reviews from our guestsFind out more
D. Business - 07/02/2021 Confirmed reviews ALL
Pvr Couples - 21/12/2020 Confirmed reviews ALL
Very good and friendly service! The dinner (COVID-19: to be ordered and to be eaten in room) was a microwaved dish of acceptable quality. The extra drink served was another well appreciated gesture. The location in the center is great.
Torsten M. Families - 21/09/2020 Confirmed reviews ALL
The communication with the hotel in advance was very helpful and prompt. During our stay, we had several problems with accessing our rooms, as the access cards stopped working, so we had to approach the clerk downstairs in our pyjamas to enable access to our rooms again (306 and 307). He was very helpful and provided several new access cards. Breakfast the next morning was good. After waking up, though, we noticed hundreds of small bites of some kind of insects/bedbugs all over on our bodies (specifically on the exposed parts like heads, arms, legs), specifically the three people who stayed in room 307 (but also the others in rooms 306 were lightly affected). We don't know the origin of these, it might be that they originated from the extra children bed that was placed in our room. The itching and scratching got worse over time, and lasted for several days. We informed the hotel about the bug infestation by email after our departure, and sent them several pictures taken from the worst affected body parts, but they informed us that they haven't been able to detect any problems/bugs in the room. I found this reaction totally inappropriate. What then should be the source of the bites other than the hotel room (the bites appeared exactly after that night, and we did not stay in any other hotels the nights before and after). It wasn't moscito bites, that's for sure (no moscitos seen/heard during that night), and it wasn't an allergic reaction (all inhabitants of the room had the bites appear simultaneously).
Yes, perfect location. Very clean. Pleasant staff
J. T. Couples - 31/07/2020 Confirmed reviews ALL
The staff were very attentive. The hotel was very clean. Obviously much care was taken in keeping guests safe.
Very good stay
Nikola V. Business - 27/07/2020 Confirmed reviews ALL
very helpful staff and very good service
Our most recent 20 reviews
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