Novotel Mechelen Centrum 4 stars

Customer review rating (ALL Rating) 4.5/5 832 reviews

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Novotel Mechelen Centrum - Image 1
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Van Beethovenstraat 1, To reach hotel by car, use:, Hoogstraat, 2800 MECHELEN, Belgium

Description

Hotel extras

  • Free WiFi, ergonomic work space, cable TV

  • Stylish, welcoming restaurant, bistro dining

  • Fully-equipped fitness centre, hammam

  • 5 versatile spaces for meetings and events

  • Lots of bars, restaurants and shopping nearby

Our accommodation(s)

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Hotel location

Novotel Mechelen Centrum

Van Beethovenstraat 1, To reach hotel by car, use:, Hoogstraat
2800 MECHELEN
Belgium

GPS:51.025841, 4.476343

Telephone
Fax +32 15 40 49 51

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

Gourmet Bar is the heart of our hotel. A place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Mechelen itself.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  832 reviews

TripAdvisor Rating  4.1/5  770 reviews

Customer review rating 4.5/5

Maryam E. Families - Confirmed reviews ALL

Sehr geehrte Maryam, vielen Dank für Ihre Bewertung! Wir sind begeistert, dass Sie einen rundum tollen Aufenthalt bei uns hatten. Ihr Lob für den netten Service unseres Teams, geben wir sehr gerne an unsere Mitarbeiter weiter. Das gibt uns die Power, unseren Gästen auch weiterhin einen unvergesslichen Aufenthalt in Mechelen zu ermöglichen. Hoffentlich können wir Sie in der Zukunft von unserem Haus überzeugen. Freundliche Grüße, Catherine Pierre, Groups & Banqueting Coordinator

Customer review rating 3.5/5

Thomas W. Families - Confirmed reviews ALL

Dear Thomas, Thank you for taking the time to share your review. We are delighted that you enjoyed our breakfast offerings and found our reception staff to be friendly, ensuring your stay was welcoming from the start. It is always our pleasure to provide a nice room that contributes to a positive guest experience. However, we were concerned to hear about the issues you encountered with housekeeping. We are sincerely sorry for the inconvenience caused by the coffee stains, the unattended cup, and the oversight in not refilling your coffee and tea supplies. We understand the importance of maintaining the highest standards of cleanliness and service, and we regret that we fell short in this instance. Moreover, regarding the parking tariff, we acknowledge your disappointment about the lack of a special rate at the public garage next to the hotel. Nonetheless, we are pleased that our hotel’s central location in Mechelen was to your liking, offering convenient access to the city’s historical attractions and the Dijle River. Our aim is to provide an environment where guests can fully enjoy the beauty and charm of our surroundings. We hope we will have the opportunity to see you again in the future. Best regards, Catherine Pierre, Groups & Banqueting Coordinator

Customer review rating 4.0/5

Jack C. Families - Confirmed reviews ALL

Dear Jack, Thank you for taking the time to share your review. We are pleased that you found our hotel to be well-situated and were satisfied with the size of your room, which we have carefully designed for the comfort of our guests. However, we regret to hear that the temperature control in your room did not meet your expectations and led to discomfort during your stay. We understand how important a comfortable environment is for a restful night, and we apologize for any inconvenience this may have caused. Furthermore, we acknowledge your comments regarding the internet speed and are looking into ways to enhance this service for a better guest experience. Finally, it is our hope that the hotel’s central location along the Dijle River provided you with an opportunity to explore the historical city center of Mechelen and its iconic sights within walking distance. We hope we will have the opportunity to see you again in the future. Best regards, Catherine Pierre, Groups & Banqueting Coordinator

Customer review rating 4.5/5

Koen V. Couples - Confirmed reviews ALL

Dear Koen, Thank you very much for this kind review of your recent stay. We are delighted you had a pleasant experience and appreciated our prime location. Your kind words about the friendly and professional service you received from our team members are much appreciated. We look forward to welcoming you again soon. Best regards, Catherine Pierre, Groups & Banqueting Coordinator

Customer review rating 4.0/5

Ian K. Families - Confirmed reviews ALL

Dear Ian, Thank you very much for this kind review of your recent stay. We are delighted that you appreciated the central positioning of our hotel along the Dijle River, the friendliness of our staff, the daily meticulousness of our housekeeping, and the welcoming atmosphere our catering staff provided for your children each morning. Our team strives to create a memorable experience for our guests, and it brings us joy to know we succeeded during your stay. We look forward to welcoming you again soon. Best regards, Catherine Pierre, Groups & Banqueting Coordinator

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Other web-users rate our hotel

  • 574 reviews 8.9/10 Location
  • 684 reviews 7.3/10 Room
  • 477 reviews 8.5/10 Service
  • 11 reviews 8.1/10 WiFi
  • 448 reviews 8/10 Breakfast
  • 262 reviews 7.4/10 Cleanliness
  • 93 reviews 5.9/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.