Novotel Mechelen Centrum Hotel 4 stars

I stayed at the Novotel for a business meeting. The Staff was very friendly, gave me a quiet room and when I arrived late for breakfast one day, they were sheerfull and let me have my breakfast whilst they started seting up the table instead of first cleaning the buffet. Thanks a lot! It made me strong for the day :-)

Wonderful little hotel with everything you need in a great location downtown mechelen.

I'll come back, its been my best hotel experience in Mechelen so far. The bed is good, good shower and water pressure, easy to adjust air condition. It has the basics in good quality. The breakfeast is very disappointing and boring. The food overcooked and greasy, almost no vegan or lactose free options. The coffee is horrible. I did not enjoy any of the meals in the hotel during my stay. Its good that there is a supermarket just next to the hotel and many nice restaurants.

With 2 childrens, the Suite is very good. Thank you. And the breakfast at 6:30 very good

Friendly staff, clean & quiet rooms. Walking distance to local sights, bars, restaurants and the train station. Highly recommended.

Nice hotel, personel very polite, friendly and helpful.

Nice and Comfortable. Only scoring 9 because I couldn’t check out as system was down.

30 min to check in is an absolutely unacceptable time. after which the credit card number was not detected so I was forced to return to reception. untrained staff. Food quality (I dined twice in the hotel) not acceptable. Lastly the invoice sent by mail, it is not legible, there are no figures ......

Great location in the city with access to many shops and restaurants nearby. The room was clean, spacious and had everything I needed. The staff were friendly and all spoke English. Breakfast was included and large with many options.

The staf make is it worthed ! the Only Shame of the hotel is the constant changing of rules! Everytime Its changing ! I come already A few years And it is A Bit confusing! More suits need it also Spa Or relax place need it !

This is a very good hotel. Great location in the center of Mechelen. Very good breakfast. Nice and clean room. Very friendly staff. A quick check in and check out. We recommend this hotel higly. 10/10

good bread is rare? why not a few times smokend salmon? All the rest is perfect ok and fresch,the service is impeccable. The room is perfect and the bed is perfect,difficult to leave. the cleaning teame is the best.

Had a pleasant stay with my family at the Novotel in Mechelen. The service was good as usual and the breakfast is outstanding. Sometimes a bit crowded due to a tour group, but the staff was very accommodating to make sure we are comfortable. The location is in the middle of Mechelen, which is perfect. We will always come back.

The best part of my stay here was the cheery gentleman in the breakfast room. Room temperature was horrible. The heat was on constantly and pumping hot air through my room, even when the wall unit was off. The front desk staff told me the heat had been broken in my room and the room above mine for 2 months!! 2 of my 3 nights spent sweating, the 3rd night freezing because instead of hot air, it was then cold air. No ability to change rooms, nothing more than a "sorry". Customer care kindly processed my complaint but I never heard anything back from them or the property. Go to the Mercure across the street instead.

We had a pleasant stay at the Novotel in Mechelen, good breakfast, decent Novotel style rooms. All was in working condition, so no complaints about the rooms. One remark, as a platinum member, it will be good to inform the guest about the benefits/perks they get when staying at Novotel in Mechelen. In other hotels, more attention is given.