Novotel Mechelen Centrum 4 stars

Customer review rating (ALL Rating) 4.4/5 1,330 reviews

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Description

Hotel extras

  • Located in the center of Mechelen

  • Fully-equipped fitness centre, hammam

  • Stylish, welcoming restaurant, bistro dining

  • 5 versatile spaces for meetings and events

  • Free WIFI

Our accommodation(s)

Book this hotel
Room 1

Combine work and relaxation in complete serenity. Our Superior room combines modern decor, ergonomics and high-tech equipment, including air-conditioning, Wi-Fi, minibar, safe deposit box. For up to four people.

Max. number of persons
3
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini Bar

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk
  • 3 pers. max
  • 24 m² / 258 sq ft
  • Bedding 1 x Queen size bed(s) and 1 x Single sofa bed(s)

Spacious room designed for families, accommodating up to 4 guests with flexible bedding configurations. Combines Superior-level comfort with the extra room families need. For up to 2 adults and 2 children or 3 adults.

Max. number of persons
4
Area
From 24 m² / 258 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk

Combining relaxation and modernity, the executive room treats you like a VIP: lounge, extended wardrobe, separate shower and bath, coffee and tea facilities, individual safe, minibar, air conditioning. For up to three people.

Max. number of persons
3
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Radio in bathroom
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk

Combining relaxation and modernity, the executive room treats you like a VIP: lounge, extended wardrobe, separate shower and bath, coffee and tea facilities, individual safe, minibar, air conditioning. Up to 2 adults and 2 children or 3 adults.

Max. number of persons
4
Area
From 26 m² / 279 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini-refrigerator

Bathroom

Bathroom Facilities

  • Bathrobe
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Slippers

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Make-up/magnifying mirror

Media And Technology

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Ironing board and flat-iron
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk

An unforgettable experience! Large, well-designed, suite includes a separated lounge. It offers unbeatable facilities: extended wardrobe, separate shower and bath, coffee and tea facilities, safe, minibar, airco. Up to 2 adults and 2 children or 3 adults.

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 64 m² / 688 sq ft

Bedding

Queen size bed(s) x1

Single sofa bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Mini bar with free soft drinks
  • Nespresso machine

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Hair dryer in bathroom
  • Radio in bathroom

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Double Glazing
  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Pulse Air

Working Area

  • Business Desk

Hotel location

Novotel Mechelen Centrum

Van Beethovenstraat 1, To reach hotel by car, use:, Hoogstraat
2800 MECHELEN
Belgium

GPS:51.025841, 4.476343

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 122 rooms
  • 2 rooms for people with reduced mobility
  • 116 family rooms
  • 12 connecting rooms
  • 122 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • German
  • English
  • French
  • Dutch

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • WiFi at the hotel
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • High speed transmission line Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Pets

Pets allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Snack and beverage machine

  • Snack and beverage machine Additional charge

Business

7 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Video game area
  • Play area

Well-being

FITNESS

  • On site

Sports and leisure

Boat excursions

  • Nearby

GOURMETBAR

Gourmet Bar is the heart of our hotel. A place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Mechelen itself.

Cooking style
Gourmet
Capacity
30
Accessibility
Accessible service
Opening hours
Monday
  • -
  • -
Tuesday
  • -
  • -
Wednesday
  • -
  • -
Thursday
  • -
  • -
Friday
  • -
  • -
Saturday
  • -
  • -
Sunday
  • -
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Cheque
  • Other

Credit cards

  • American Express
  • Mastercard
  • Maestro
  • Visa

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Gourmet Bar is the heart of our hotel. A place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Mechelen itself.

Hotel bar with large variety of Belgian beer, soft drinks. Possibility to have a small snack during opening hours.

Enjoy our rich continental breakfast buffet with fresh products and hot dishes. An extensive range of fresh fruits, cereals, dairy products and a variety of breads ensure a healthy start of the day.

For your special day, our hotel offers an ideal setting and attention to every detail. Our imaginative event team excels at translating dreams into reality. Bring us your vision and consider costumized suggestions.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,330 reviews

Customer review rating 4.5/5

Marianne J. K. Business - Confirmed reviews ALL

Dear Marianne Thank you for your positive feedback. We are glad you enjoyed your spacious room, our central location and the nearby restaurants & shops. Warm regards, Novotel Mechelen Centrum

Customer review rating 4.0/5

Timo V. Business - Confirmed reviews ALL

Dear Timo Thank you for your positive feedback following your stay. We appreciate your kind words on our staff and hope to welcome you again in the future. Best regards, Novotel Mechelen Centrum

Customer review rating 3.0/5

Nicola L. Business - Confirmed reviews ALL

Dear Ms. L. Thank you for your feedback following your recent stay. We are sincerely sad to learn about the discomfort caused by the noisy bed; your comments were duly noted. About the payment policy, we strive to maintain transparency, and so investigated on the matter. We saw you made a final payment and didn't leave a deposit. Ergo, any extra charges couldn't be posted to the room and had to be settled then and there. Best regards, Novotel Mechelen Centrum

Customer review rating 3.0/5

Nauris K. Business - Confirmed reviews ALL

Dear Nauris K. Thank you for sharing your feedback following your recent stay. We are sad to learn that the service did not meet your expectations. Best regards, Novotel Mechelen Centrum

Customer review rating 4.5/5

Karla R. Families - Confirmed reviews ALL

Chère Karla Merci pour votre review positif. Nous sommes ravis que vous ayez apprécié votre séjour. Cordialement, Novotel Mechelen Centrum

Dear Marianne Thank you for your positive feedback. We are glad you enjoyed your spacious room, our central location and the nearby restaurants & shops. Warm regards, Novotel Mechelen Centrum

Customer review rating 4.0/5

Timo V. Business - Confirmed reviews ALL

older but clean room, welcoming staff

Dear Timo Thank you for your positive feedback following your stay. We appreciate your kind words on our staff and hope to welcome you again in the future. Best regards, Novotel Mechelen Centrum

Customer review rating 3.0/5

Nicola L. Business - Confirmed reviews ALL

The bed was quite noisy, and I could clearly hear the springs creaking whenever I turned or changed positions. The noise was noticeable throughout the night and made it difficult to enjoy a comfortable and restful sleep. The bed would benefit from maintenance or replacement to improve the overall sleeping experience. Additionally, before going to bed, I went to get a Coke Zero and some crisps. I asked if the cost could be added to my room, but I was told that this was not possible and that I had to pay immediately. I found this surprising, as I have never encountered this situation before in other hotels. The experience was inconvenient and disappointing, especially as charging purchases to the room is a common and convenient service in many hotels.

Dear Ms. L. Thank you for your feedback following your recent stay. We are sincerely sad to learn about the discomfort caused by the noisy bed; your comments were duly noted. About the payment policy, we strive to maintain transparency, and so investigated on the matter. We saw you made a final payment and didn't leave a deposit. Ergo, any extra charges couldn't be posted to the room and had to be settled then and there. Best regards, Novotel Mechelen Centrum

Customer review rating 3.0/5

Nauris K. Business - Confirmed reviews ALL

the stay was a bit disappointing, not cheap room ( price as high as in Van Der Valk Mechelen, but with no bar or restaurant options ). Very expensive public parking, 28 EUR per day...

Dear Nauris K. Thank you for sharing your feedback following your recent stay. We are sad to learn that the service did not meet your expectations. Best regards, Novotel Mechelen Centrum

Customer review rating 4.5/5

Karla R. Families - Confirmed reviews ALL

Service top! comfortable rooms and has what is needed. I loved this hotel.

Chère Karla Merci pour votre review positif. Nous sommes ravis que vous ayez apprécié votre séjour. Cordialement, Novotel Mechelen Centrum

Customer review rating 2.0/5

Sharyn X. Z. Business - Confirmed reviews ALL

Staff were dismissive at check in, no acknowledgement of ALL Platinum status with none of the benefits provided (no upgraded room, no amenities, even no bottle of water in the room). The staff did not provide correct pricing for the breakfast which had so few selections that it was definitely not worth the 23.5 EUR that was charged. Bad experience overall which is a pity because the hotel is in a great and convenient location.

Customer review rating 2.5/5

Mike F. Business - Confirmed reviews ALL

Good location of the hotel Rooms are basic but most importantly the bed is uncomfortable. Old spring mattress, noisy and not a great sleep. Which is so important. Gym is very very basic too. Carpets are stained and dated. Overall, hotel needs some care.

Dear Mr. F. Thank you for sharing your feedback following your recent stay with us. We are happy pleased to learn you appreciated our hotel's location. Onward, your comments about the room comfort and conditions have been noted. Best regards, Novotel Mechelen Centrum

Customer review rating 4.5/5

Mireia M. P. Business - Confirmed reviews ALL

Very good experience , I am using this hotel since long and very good service

Dear Mireia Thank you for your positive feedback following your recent stay. We are glad that you found our hotel comfortable and well-located. Best regards, Novotel Mechelen Centrum

Customer review rating 1.5/5

Mehdi K. Friends - Confirmed reviews ALL

Bad value for money Carpets on the 4th floor are extremely dirty Walls and furniture worn out

Dear Mr. K. Thank you for your feedback. We appreciate your comments regarding the condition of our facilities and have taken note of them. Best regards, Novotel Mechelen Centrum

Customer review rating 3.5/5

Bianca D. D. Business - Confirmed reviews ALL

The hotel is perfectly located; close to the city center and a community parking garage is around the corner. Checking-in went fast with friendly staff. The rooms were not fully clean, spills of coffee (?) on the toilet door that weren't made yesterday. I used the iron, and it ruined by cardigan (something sticky was underneath that I didn't expect and thus see). While checking out, I mentioned this, but it was achieved without any emotion. The only thing that was mentioned, was that they will mention this to the housekeeping to replace the iron. Nice for the next user, but my cardigan is ruined unfortunately.

Dear Ms. D. D. Thank you for your feedback following your recent stay. We are glad you appreciated our location and the efficiency of our friendly staff. However, we are sad to learn of the cleanliness issues you encountered and the unfortunate experience with the iron. Rest assured your comments are noted in our continuous aim to improve our services. Best regards, Novotel Mechelen Centrum

Customer review rating 2.0/5

Amr K. Business - Confirmed reviews ALL

No complimentary water or anything

Dear Amr K. Thank you for your feedback. However, please note a water fountain can be found on our Mezzanine, from which complimentary water can be taken the whole of your stay. Best regards, Novotel Mechelen Centrum

Customer review rating 2.0/5

Rumyana K. Business - Confirmed reviews ALL

The hotel is very well situated. The check in and check out were smooth and the service of the receptionists was good. Overall the hotel looks old and worn out, the room was not very clean (there were hairs on the floor and dirt around the bathroom sink, spots on the coach). The bed was creaky and made noises with every movement during the night.

Dear Rumyana K. Thank you for your feedback regarding your recent stay. We are glad you appreciated our location and the efficiency of our reception team. However, we are sad your experience did not meet your expectations due to the condition of your room. We have taken note of your comments Best regards, Novotel Mechelen Centrum

Customer review rating 4.0/5

Monika L. Friends - Confirmed reviews ALL

Very good location close to the main attractions. Comfortable hotel, large room. Only a socket in the bathroom is missing.

Dear Monika Thank you for your positive feedback regarding our location and room comfort. We appreciate your input about the bathroom socket and have taken note of it. Best regards, Novotel Mechelen Centrum

Customer review rating 5.0/5

Russell B. Solo - Confirmed reviews ALL

Great people, super room, everybody helpful

Dear Mr. B. Thank you for your nice words regarding our location and the service provided by our team. We hope to welcome you back in the future. Best regards, Novotel Mechelen Centrum

Customer review rating 4.0/5

Kees S. Business - Confirmed reviews ALL

good price/quality

Beste Kees Bedankt voor uw positieve feedback over onze locatie en prijs <> kwaliteitsverhouding. Graag tot weerziens. Met vriendelijke groet, Novotel Mechelen Centrum

Customer review rating 3.0/5

Lynne D. Business - Confirmed reviews ALL

Super easy booking and check in. Staff really helpful and friendly but super uncomfortable bed

Dear Lynne Thank you for your feedback following your recent stay. We appreciate your compliments about our staff and location! Your comments on the bed have been noted. Kind regards, Novotel Mechelen Centrum

Customer review rating 4.0/5

Oluf B. Business - Confirmed reviews ALL

Fairly standard business hotell. Central, clean, ok breakfast (not fabtastic?). Gym a bit limited

Dear Mr. B. Thank you for your feedback following your recent stay. We appreciate your comments about our location and cleanliness, and we value your insights on breakfast and gym facilities. Best regards, Novotel Mechelen Centrum

Customer review rating 5.0/5

Daniel X. Friends - Confirmed reviews ALL

Perfection

Dear Daniel Many thanks for your wonderful feedback! We're happy to hear that you found everything perfect during your stay. We look forward welcoming you again in the future. Warm regards, Novotel Mechelen Centrum

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Stayed in the executive room. Great location, comfortable bed and plenty of storage room. Staff were very friendly and helpful. Suggestions for improvements: (1) when showering in the morning the water got extremely hot to the point of burning me and it was very difficult to get it cooler. This is a safety issue - particularly for children. (2) The air conditioning seemed to only stay on one temperature and we would have preferred it cooler. Overall a lovely stay - thank you.

Dear Guest, Thank you for taking the time to provide feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location, comfortable accommodations, and the friendliness of our staff. We take all safety concerns seriously, including those relating to water temperature and air conditioning. Your comments regarding the shower temperature and air conditioning will be reviewed thoroughly. We strive to ensure a comfortable experience for all our guests, and your insights are valuable in this regard. Thank you once again for your feedback, and we hope to welcome you back in the future. Best regards, Novotel Mechelen Centrum

Customer review rating 4.5/5

Jennifer B. C. Families - Confirmed reviews ALL

We had a great stay at Novotel Mechelen. The location was perfect, near restaurants and a supermarket. The room was comfortable. The only complaint I have is WC lighting which is too dim.

Dear Jennifer Thank you for taking the time to share your feedback. We’re glad to hear that you had a good stay and enjoyed our central location, comfortable rooms, and the convenience of having restaurants and a supermarket nearby. Also, thank you for bringing the too dim WC lighting to our attention, as we understand brighter lighting can make a difference to your comfort. Warm regards, The Novotel Mechelen Team

Other web-users rate our hotel

  • 825 reviews 8.9/10 Location
  • 1,016 reviews 6.5/10 Room
  • 662 reviews 8/10 Service
  • 10 reviews 7.1/10 WiFi
  • 618 reviews 7.7/10 Breakfast
  • 483 reviews 5.5/10 Comfort
  • 405 reviews 6.3/10 Cleanliness
  • 122 reviews 5.6/10 Amenities

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