Novotel Mechelen Centrum

Novotel Mechelen Centrum 4 stars

Customer review rating (ALL Rating) 4.5/5 341 reviews

See on a map

Description

Hotel extras

  • Free WiFi, ergonomic work space, cable TV

  • Stylish, welcoming restaurant, bistro dining

  • Fully-equipped fitness centre, hammam

  • 5 versatile spaces for meetings and events

  • Lots of bars, restaurants and shopping nearby

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Mechelen Centrum

Van Beethovenstraat 1, To reach hotel by car, use:, Hoogstraat
2800 MECHELEN
Belgium

  • By plane

    ANTWERPEN AIRPORT At 25km / 15 miles

  • By plane

    BRUSSELS AIRPORT At 25km / 15 miles

  • By plane

    CHARLEROI SOUTH At 80km / 49 miles

  • By boat

    CALAIS At 150km / 93 miles

  • By boat

    OOSTENDE-ZEEBRUGGE At 130km / 80 miles

  • By helicopter

    WALEM ERIC GEBOERS At 12km / 7 miles

  • By car

    MECHELEN NOORD At 3km / 1 miles

  • By car

    MECHELEN ZUID At 5km / 3 miles

  • By train

    MECHELEN CENTRAAL At 1km / 0 miles

  • By train

    NEKKERSPOEL At 2km / 1 miles

GPS:51.025841, 4.476343

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

GOURMETBAR

Gourmet Bar is the heart of our hotel. A place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Mechelen itself.

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  341 reviews

TripAdvisor Rating  4.0/5  743 reviews

Certificate of excellence 2022

Well located and very good

Customer review rating 5.0/5

M. Business - Confirmed reviews ALL

It was very nice

Dear M., Thank you for positively reviewing your time at our hotel. We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback. We are lucky to have such a prime location and are glad it met your needs so well. The entire team hope we have the pleasure of welcoming you back very soon! Best regards, Maartje Aukema, Guest relations

Good stay

Customer review rating 3.5/5

Nijuraj P. Business - Confirmed reviews ALL

Overall good stay. But without my knowledge Novotel charged me one day extra for the stay. Without my knowledge they made a payment from my card, which is unfair.

Dear Nijuraj Pullikkal, Thank you for taking the time to share your review. We apologize for the issue with your billing. We assure you that this is not a normal occurrence and are sorry for any inconvenience which you may have experienced due to this. Rest assured that we have addressed this with our team members to take the necessary steps to ensure that this type of situation is dealt with promptly in the future. Please accept our apologies for any inconvenience. We hope that you will return on another occasion. Kind regards, Maartje Aukema, Guest relations

Good stay, we’ll equipped rooms, great location.

Customer review rating 5.0/5

Claire M. Business - Confirmed reviews ALL

Stayed for 5 nights. Staff very friendly and helpful. Good location for work and socialising in an evening.

Dear Eileen, Thank you for your kind feedback. We are delighted you had a pleasant experience and appreciated our prime location. Your kind words about the friendly and professional service you received from our team members are much appreciated. We hope to see you again soon. Best wishes, Maartje Aukema, Guest relations

Poor desk staff

Customer review rating 2.5/5

N W. Business - Confirmed reviews ALL

My booking was pre-paid by our company travel agent, but I was still charged again for my stay even though I said this on check-out. I was told there was no such charge. I then emailed and called hotel the following week, and despite various excuses, such as IT problems I still have not received a credit on my credit card.

Dear Nigel, Thank you for taking the time to share your review. We work hard to deliver an exceptional guest experience, and it’s apparent in your case we fell short. We would like to offer you our apologies and would appreciate knowing more details about what may have occurred. We hope that you will allow us the opportunity to welcome you back in future. Best regards, Maartje Aukema, Guest relations

Great place

Customer review rating 4.0/5

Francis Families - Confirmed reviews ALL

The only issue was I booked on Priceline and not all the information was transferred to your computers. I put on their system that we were two adults with two kids, 4 and 1 years old. When we got to the hotel they only had the two adults in the system. We had to make due with one bed and a couch. It brought the front desk lady said it was a pull out but it wasn’t. Luckily, our kids are small so one adult and two kids were on the bed, but it would’ve been nice to have two larger beds. I know this was a Priceline issue as our next hotel in Berlin also didn’t have our kids down on the reservation, but thankfully I emailed them from Mechelen after seeing the issue there. Please work with Priceline to fix the issue for future guests.

Dear Francis, Thank you for reviewing your stay with us. We are delighted to know that you enjoyed your stay with us and appreciated our convenient location. Rest assured that we have taken note of your comments. It would be a pleasure to welcome you again. Best regards, Maartje Aukema, Guest relations

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in MECHELEN