Novotel Mechelen Centrum 4 stars

Customer review rating (ALL Rating) 4.4/5 954 reviews

Best price
guarantee
Novotel Mechelen Centrum - Image 1
Novotel Mechelen Centrum - Image 2
Novotel Mechelen Centrum - Image 3
Novotel Mechelen Centrum - Image 4
Van Beethovenstraat 1, To reach hotel by car, use:, Hoogstraat, 2800 MECHELEN, Belgium

Description

Hotel extras

  • Located in the center of Mechelen

  • Fully-equipped fitness centre, hammam

  • Stylish, welcoming restaurant, bistro dining

  • 5 versatile spaces for meetings and events

  • Free WIFI

Our accommodation(s)

Hotel location

Novotel Mechelen Centrum

Van Beethovenstraat 1, To reach hotel by car, use:, Hoogstraat
2800 MECHELEN
Belgium

GPS:51.025841, 4.476343

Telephone
Fax +32 15 40 49 51

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

Gourmet Bar is the heart of our hotel. A place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Mechelen itself.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  954 reviews

TripAdvisor Rating  4.1/5  785 reviews

Customer review rating 4.5/5

Nick D. Business - Confirmed reviews ALL

Perfect location to discover the inner city. The room and bathroom was very spacious except for the shower.

Dear Nick Thank you for your review. It’s great your stay at Novotel Mechelen Centrum left such a positive impression. We’re glad your room provided the comfort and space needed for your trip. That said, we are sad to learn the bathroom setup didn’t fully meet your expectations. Best regards, The Novotel Mechelen Team

Customer review rating 4.0/5

Theodorus B. J. B. Business - Confirmed reviews ALL

All good. One small remark: shower head connection to hose and shower head in room 209 were not good, resulting in water spillage. I would suggest to have that fixed to save water and enhance user experience.

Dear Theodorus Thank you for your kind feedback. We’re glad to hear you found our location convenient for your trip. That said, we are sad to learn about the inconvenience you experienced with the bathroom fixtures in room 209. Our maintenance team has been informed to address this promptly. Nonetheless, we’re happy your overall stay was enjoyable. Best regards, The Novotel Mechelen Team

Customer review rating 3.0/5

Michelle F. Business - Confirmed reviews ALL

experience ok -

Dear Michelle Thank you for the time taken to share your review. We appreciate your trust in booking directly through our website. However, we are sad to learn that certain aspects of your stay fell short of your expectations. All the best, The Novotel Mechelen Team

Customer review rating 2.0/5

Mico N. Business - Confirmed reviews ALL

The hotel location is good but the staff is not service minded. I stayed for two nights but discovered on the first morning that the shower had no warm water. After notifying the front desk of the issue they told me that I should check with the front desk on my return if the problem was fixed and if they could not fix it during the day I would get another room. When I returned in the evening the front desk was not aware of anything and told me to go to my room and check myself if there was warm water. Obviously nothing was done and no warm water so back down I go. After confronting the front desk with my opinion that I was disapointed in the service I got no answer other than 'sorry, here is your new room key'. Both mornings I had breakfast here and even though only a few other guests were having breakfast, on one morning there were no tables available because they were full of left behind dishes, cups and cutlery. I had to clear a table to have breakfast.

Dear Mico Thank you for taking the time to share your feedback. We’re glad to hear you found our central location convenient for your trip. Yet, weare sad to learn your experience fell short in several key service aspects. The maintenance delay you experienced is not reflective of our usual standards. Onward, while our front desk operates 24/7, we’ll discuss internally to ensure clearer information flow. Best regards, The Novotel Mechelen Team

Customer review rating 1.5/5

Ivana R. Business - Confirmed reviews ALL

I had my aircon set to 26C for whole 3 days of my stay but room was always cold. I've tried different settings but nothing helped. Hot water in the shower barely warm enough to have a shower. For January stay this is not acceptable - heat in the room and hot water are BASICS.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 663 reviews 9/10 Location
  • 823 reviews 7.2/10 Room
  • 533 reviews 8.1/10 Service
  • 9 reviews 6.1/10 WiFi
  • 519 reviews 7.9/10 Breakfast
  • 322 reviews 7.3/10 Cleanliness
  • 95 reviews 5.9/10 Food

Powered by Trustyou

Our other establishments nearby

All our hotels in Mechelen