Novotel Mechelen Centrum 4 stars

Customer review rating (ALL Rating) 4.5/5 881 reviews

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Novotel Mechelen Centrum - Image 1
Novotel Mechelen Centrum - Image 2
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Van Beethovenstraat 1, To reach hotel by car, use:, Hoogstraat, 2800 MECHELEN, Belgium

Description

Hotel extras

  • Free WiFi, ergonomic work space, cable TV

  • Stylish, welcoming restaurant, bistro dining

  • Fully-equipped fitness centre, hammam

  • 5 versatile spaces for meetings and events

  • Lots of bars, restaurants and shopping nearby

Our accommodation(s)

Hotel location

Novotel Mechelen Centrum

Van Beethovenstraat 1, To reach hotel by car, use:, Hoogstraat
2800 MECHELEN
Belgium

GPS:51.025841, 4.476343

Telephone
Fax +32 15 40 49 51

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMETBAR

Gourmet Bar is the heart of our hotel. A place to meet or to relax, away from the chaos of modern live. The menu of changing seasonal flavours, international classics and house specialities is as versatile and creative as the city of Mechelen itself.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  881 reviews

TripAdvisor Rating  4.0/5  766 reviews

Great location

Customer review rating 4.0/5

Pekka R. Business - Confirmed reviews ALL

Perfect location for my conference next door. A quick check in process and kind staff.

Dear Pekka Thank you for your kind review . We are glad you appreciated our location, the efficiency of the check-in process, and the kindness of our staff. We look forward to welcoming you again soon. Best regards, Catherine Pierre, Groups & Banqueting Coordinator

Great location, comfortable stay, but service could be improved

Customer review rating 3.5/5

Pb Business - Confirmed reviews ALL

The Novotel's location is incredibly convenient, making it a great choice for travelers. The rooms are comfortable, with excellent beds that ensure a good night's sleep, and the gym facilities are well-maintained and a definite plus. However, there are areas that could be improved. The in-room television is disappointing due to the lack of streaming options, which feels outdated in today's standards. Additionally, the service falls slightly short of expectations. While the complimentary water provided for a one-night stay is appreciated, it’s disappointing that this isn’t replenished for longer stays. Such a small gesture would go a long way in enhancing the guest experience. Overall, it’s a good stay, but with some attention to these details, it could be a great one.

Dear Pieter Thank you for taking the time to share your review. We are delighted that you found the rooms comfortable and the beds excellent, ensuring a restful sleep. It is great to hear that our gym facilities met your expectations and contributed to a pleasant stay. We value all feedback and we are sorry for the experienced inconvenience regarding the TV. About the complimentary water, while it is provided upon arrival for the first night, we acknowledge your suggestion for replenishing it during longer stays and will consider this moving forward. Onwards, we appreciate your input on offering a greater fruit variety and will keep it in mind when reviewing our breakfast selections. Best regards, Catherine Pierre, Groups & Banqueting Coordinator

comfortable

Customer review rating 5.0/5

Alberto B. R. Business - Confirmed reviews ALL

nice stay for business trip. comfortable bed, shower. nothing to complain about! love the chocolates for welcoming!

Dear Alberto Thank you very much for this kind review . We're happy to hear your stay with us met your expectations . It's also wonderful to know that our welcoming gesture with chocolates added a sweet touch to your visit. Our aim is to create a memorable experience for our guests, and we're glad we could do so for you. We look forward to welcoming you again soon. Best regards, Catherine Pierre, Groups & Banqueting Coordinator

Well Located and comfortable room

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great hotel and employees friendly. Good breakfast variety and comfortable room.

Dear Ariel Thank you for your review. We are happy to learn your stay with us was a pleasant one. We are delighted that you appreciated our varied breakfast and the comfortable room. We also thank you for mentioning the friendliness of our team. Warm regards, Catherine Pierre, Groups & Banqueting Coordinator

The stay was quite pleasant, but the level of hygiene in the room is not sufficient.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Good breakfast. Large room. Cockroaches and unpleasant smell in the bathroom.

Dear Andrea Thank you for your review. We are happy you enjoyed the spaciousness of your rooms and our ample breakfast. However, we are quite concerned to learn about the issues faced with cleanliness and pests in the bathroom. We maintain high standards of cleanliness and hygiene, and what you experienced is certainly not up to our usual standards. Please accept our sincerest apologies herefor. Onwards, please know, our reception is always open, so feel free to reach out if you need anything during your stay! Best regards, Catherine Pierre, Groups & Banqueting Coordinator

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Other web-users rate our hotel

  • 548 reviews 8.8/10 Location
  • 647 reviews 7.3/10 Room
  • 466 reviews 8.3/10 Service
  • 12 reviews 6.2/10 WiFi
  • 427 reviews 7.8/10 Breakfast
  • 323 reviews 6/10 Comfort
  • 253 reviews 7.8/10 Cleanliness
  • 94 reviews 5.4/10 Food

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.