Mercure Antwerp City Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,259 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Central location in front of Stadspark (city park) and near the Central Station

  • Hotel restaurant offering local cuisine and all you can eat breakfast buffet

  • Comfortable and spacious rooms with park view and guest amenities from Nuxe

  • Conveniently close to Flanders Meeting & Convention Center Antwerp

  • Complimentary 24/7 fitness centre

Our accommodation(s)

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Hotel location

Mercure Antwerp City Centre

Quinten Matsijslei 25
2018 ANTWERPEN
Belgium

GPS:51.213259, 4.416751

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Lunet Antwerp

Lunet offers a modern and seasonal cuisine, full of Mediterranean and Asian accents, creative twists, discoveries, and surprises. We bring natures best and all the city vibes to your plate with love and passion. Food inspired by nature.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  1,259 reviews

TripAdvisor Rating  4.0/5  1,125 reviews

Exceptional.

TripAdvisor rating 5.0/5

JANETDENISE Couples - TripAdvisor review

Welcoming hotel. Staff exceptional. So helpful. Room very nice. Spacious. Lift to all floors. Cleaning exceptional. Well located close to railway station. Although a short walk taxis were happy to do the small run to help us with our luggage. Antwerp is a wonderful place and this hotel and its staff were exceptional

Well located, very nice staff.

Customer review rating 5.0/5

James C. Couples - Confirmed reviews ALL

We stayed two nights. The hotel is very well located to all key destinations of the city. Facilities within the room were very good, and clean. The staff weee very helpful and accommodating. The only issue was that we had to open the window for some air and it was extremely noisy.

Dear James, Thanks for your feedback. We're delighted to hear that our location served you well for exploring the key destinations of the city and that you found the facilities in your room to be satisfactory and clean. It's particularly gratifying to learn that our staff, especially Jessica, were helpful and accommodating during your stay. We regret to hear about the noise disturbance when the window was open; our central location can indeed be bustling. For future visits, we might recommend a room on a higher floor to mitigate any external noise and ensure a more peaceful environment. We hope that you will return on a future occasion. Best regards, Martijn Koelman, General Manager

Excellent stay

Customer review rating 5.0/5

John M. Friends - Confirmed reviews ALL

Our second time to stay at this hotel. We loved it. Lovely clean room, very comfortable bed, great shower too. The staff here are excellent. We will be back.

Dear John, Thank you for such a positive review. We're delighted to hear that you found the booking process straightforward and that your stay was to your satisfaction. It's wonderful to know that our clean rooms, comfortable Hypnos beds, and excellent shower facilities contributed to a pleasant stay. Moreover, we're thrilled that our team, particularly Erik, made a positive impact on your visit. Our team strives to provide exceptional service, and it's rewarding to see their efforts acknowledged. We look forward to welcoming you back in the future. Kind regards, Martijn Koelman, General Manager

Great location!

Customer review rating 5.0/5

Mbecker Couples - Confirmed reviews ALL

Smooth check in and check out. Room was lovely, the bed is super comfortable, slept really well!

Dear Guest, We are glad to receive such a positive review! We're thrilled to hear that you enjoyed a comfortable stay and that our Hypnos beds provided you with a restful night's sleep. It's always a pleasure to know that our guests appreciate the smooth check-in and check-out process our team strives to deliver. We regret to hear that you missed the opportunity to collect loyalty points by opting out of room service. While our current offerings do not include this specific option, we always aim to provide a range of choices to enhance our guests' stay and value all feedback that can help us improve our services. We look forward to welcoming you and your family on your next trip. Best wishes, Martijn Koelman, General Manager

Very good experience

TripAdvisor rating 4.0/5

Trueparisian TripAdvisor review

We spent 2 nights at this hotel. Location is excellent in the diamond area of Antwerp. The front office staff is kind. The rooms are renovated and clean. The beds are comfortable. The breakfast is generous and tasty. It is possible to park within walking distance of the hotel. We enjoyed our experience.

Dear Guest, Thank you for sharing your opinion of your stay with us. We're delighted to hear that our central location in the vibrant Diamond District contributed to your enjoyable stay. Your kind words about our front office team are much appreciated, and it's great to know that the cleanliness and comfort of our renovated rooms met your expectations. Furthermore, we're thrilled that our breakfast selection provided a tasty start to your day. It's also reassuring to hear that parking was convenient for your needs. We hope to see you again soon. Best wishes, Martijn Koelman, General Manager

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Other web-users rate our hotel

  • 830 reviews 8.6/10 Location
  • 1,313 reviews 7.4/10 Room
  • 942 reviews 8.6/10 Service
  • 19 reviews 8.7/10 WiFi
  • 838 reviews 9.1/10 Breakfast
  • 543 reviews 6.9/10 Cleanliness
  • 243 reviews 5.3/10 Amenities
  • 18 reviews 1.7/10 Wellness Area

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