Mercure Antwerp City Centre 4 stars

Customer review rating (ALL Rating) 4.3/5 1,234 reviews

Mercure Antwerp City Centre - Image 1
Mercure Antwerp City Centre - Image 2
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ALLSAFE approved hotel

Hotel extras

  • Central location in front of Stadspark (city park) and near the Central Station

  • Hotel restaurant offering local cuisine and all you can eat breakfast buffet

  • Comfortable and spacious rooms with park view and guest amenities from Nuxe

  • Conveniently close to Flanders Meeting & Convention Center Antwerp

  • Complimentary 24/7 fitness centre

Our accommodation(s)

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Hotel location

Mercure Antwerp City Centre

Quinten Matsijslei 25

GPS:51.213259, 4.416751

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Lunet Antwerp

Lunet offers a modern and seasonal cuisine, full of Mediterranean and Asian accents, creative twists, discoveries, and surprises. We bring natures best and all the city vibes to your plate with love and passion. Food inspired by nature.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,234 reviews

TripAdvisor Rating  4.0/5  1,092 reviews


Customer review rating 2.0/5

Erdal Business - Confirmed reviews ALL

Parkingplace is not close to the main building and very difficult to find the location

Dear Erdal, Thank you for taking the time to share your feedback. We regret to hear that you encountered difficulties with our parking facility. Our private secured parking is indeed located 200 meters from the hotel, and we understand that it might be challenging to find for some guests. For future reference, our team is always available to provide directions and assistance to make your experience more convenient. We hope to be able to welcome you back on a return visit for an improved experience. Best regards,

Very friendly staff in all areas

Customer review rating 4.5/5

Ralf N. Couples - Confirmed reviews ALL

We stayed at the Mercure for a short trip. We were very satisfied with the hotel. Especially the really friendly staff, be it at the reception, restaurant and also the cleaners. The room was very clean. Everything was to our satisfaction.

Dear Ralf, Thank you for this kind review. We are delighted to hear that you found our staff to be friendly in all areas, from reception to the restaurant and housekeeping. Your compliments on the cleanliness of the room are greatly appreciated, and we will pass them on to our dedicated cleaning team. Regarding your concern about the towels being changed even when not placed on the floor, we apologize for any inconvenience this may have caused. We take our commitment to being an environmentally friendly hotel seriously and will ensure that our team is reminded of our towel replacement policy. We also appreciate your positive feedback on our efforts to replace single-use plastic items with more ecological alternatives. We look forward to having you return. Best wishes,

Good, clean hotel

Customer review rating 4.5/5

Gill D. Couples - Confirmed reviews ALL

Lovely clean spacious bedroom, clean spacious bathroom, great breakfast. Really helpful friendly staff. Only issue was the safe did not work at first - this was fixed the day after arrival. Nice view over park, however some traffic noise in rooms facing the park.

Dear Gillian, Thank you very much for your review. We are delighted to hear that you enjoyed our clean and spacious rooms, as well as the extensive breakfast selection. It is wonderful to know that our staff, especially Joy and Yarno, were able to assist you and make your stay more enjoyable. We appreciate your kind words about our environmentally friendly initiatives and the Nuxe products provided in the bathroom. We apologize for the initial issue you had with the safe in your room, but we are glad that it was resolved promptly. Our rooms are equipped with double-glazed soundproof windows to minimize any disturbance. However, we understand that some noise may still be noticeable, especially in rooms facing the park. In the future, we would be happy to recommend a quieter room option upon request. We look forward to welcoming you back for another pleasant stay in the future. Kind regards,

Good price location and quality

Customer review rating 4.5/5

Andrea Couples - Confirmed reviews ALL

Walking distance from the trainstation and in front of a nice park. Nice bed, good breakfast and convenient location for exploring Antwerp.

Great service.

TripAdvisor rating 5.0/5

Tanja B TripAdvisor review

The restaurant was great. The waiters provided excellent service and the food was delicious and well prepared. We were welcomed as a family of 5 even though it was late in the evening. Highly recommended.

Dear Guest, Thank you for this great feedback about your recent stay. We are delighted to hear that you enjoyed our restaurant and found the food delicious and well-prepared. Our team takes great pride in providing excellent service, and it is wonderful to know that your family of 5 felt welcomed even during a late evening visit. We hope to see you again soon. Best wishes,

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Other web-users rate our hotel

  • 791 reviews 8.6/10 Location
  • 1,296 reviews 7.5/10 Room
  • 878 reviews 8.4/10 Service
  • 19 reviews 8.6/10 WiFi
  • 767 reviews 8.6/10 Breakfast
  • 495 reviews 6.9/10 Cleanliness
  • 280 reviews 5.1/10 Amenities
  • 166 reviews 6/10 Food

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