Customer review rating (ALL Rating) 4.2/5 996 reviews
Mercure Antwerp City Centre
Quinten Matsijslei 25
2018 ANTWERPEN
Belgium
GPS:51.213259, 4.416751
Telephone +32 3 231 15 15
Contact email
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Railway station
Access: 450 m / 0.28 mi 5 min walk / 3 min drive
Railway station
Access: 450 m / 0.28 mi 5 min walk / 3 min drive
Highway exit
Access: 4 km / 2.49 mi 30 min walk / 10 min drive
Helipad/aerodrome
Access: 6 km / 3.73 mi 1 hrs walk / 20 min drive
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Lunet offers a modern and seasonal cuisine, full of Mediterranean and Asian accents, creative twists, discoveries, and surprises. We bring natures best and all the city vibes to your plate with love and passion. Food inspired by nature.
Meet with friends, family or for business and enjoy a drink. Open throughout the day and evening, you can unwind and relax here. Lunet offers local drinks and bar standards including Belgian beers and wines.
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Great service
Customer review rating 3.5/5
Zoë Couples - Confirmed reviews ALL
Dear Zoe, Thank you for giving us an excellent review. We are delighted to know you had an enjoyable stay with us and that the high standards we set ourselves met your expectations. Please accept our apologies, however, for the issue you mention with the door handle and rest assured this has been addressed with our maintenance team. Please do not hesitate to contact our team members at the time for any concerns so that we may find a comfortable solution. Moreover, we assure you that regular maintenance checks are carried out on our lifts and our team is available for any questions you may have. We appreciate receiving your detailed insights and have duly noted all your suggestions which have been passed on to the relevant teams for consideration. Furthermore, we are very happy to hear you had a wonderful time at our bar and will certainly pass on your kind words to Sohail in particular who will be thrilled to know he had such a positive impact on your stay. The entire team hopes to have the pleasure of seeing you again on a future occasion. Kind regards, Martijn Koelman, General Manager
Good stay and well located
Customer review rating 4.0/5
Jose A. B. Business - Confirmed reviews ALL
Dear José Antonio, Thank you very much for this kind review. We are glad to know your experience was enjoyable and that you found our location convenient. We understand that unfortunately, the comfort of a bed is a very personal issue. Some clients prefer hard, some soft. Nonetheless, please let us know of such concerns in the future, so our team can do their best to find an appropriate solution. We want to ensure that every guest gets a good night's sleep, and we are always eager to assist in any way possible. We also welcome your kind mention of our team member, and we're pleased they helped make your stay memorable. We look forward to seeing you again on future occasions. Best wishes, Martijn Koelman, General Manager
Good hotel, very well located
Customer review rating 3.5/5
Timothy H. Families - Confirmed reviews ALL
Dear Timothy, Thank you for sharing your feedback about your recent experience. We regret that you had an issue with the heating system in your original room and apologize for the delay in finding a suitable solution. We will be sure to address this with our team to ensure that our guests' concerns are promptly addressed. Furthermore, we have also noted your comments about the carpets, and thank you for bringing this to our attention. Despite this, we are happy that you had a pleasant stay and found our location convenient for your needs. It would be a pleasure to welcome you again. Best wishes, Martijn Koelman, General Manager
Nice Stay
Customer review rating 5.0/5
Rajesh Business - Confirmed reviews ALL
Dear Rajesh, Thank you for your feedback. We appreciate that you chose to stay with us and to know that your experience was enjoyable. It is always rewarding for our team to be complimented by a guest and we are pleased that you received the courteous and professional service expected. We hope to have the pleasure of welcoming you again. Kind regards, Martijn Koelman, General Manager
A Friendly, Welcoming Hotel in Pleasant Location
Customer review rating 4.5/5
Nick H. Couples - Confirmed reviews ALL
Dear Nicholas, Thank you for taking the time to provide your feedback. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. We are sorry that you were disturbed, please don't hesitate to let us know of any concerns during your stay, our team are always on hand to assist. We hope to have the occasion to welcome you back in the near future. Kind regards, Thomas van Parijs, General Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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