Dear Carlo, Thank you very much for your kind feedback. We are delighted you had a wonderful experience with us. It is also great that you found our hotel so well located and that our staff made a good impression on you. We look forward to welcoming you back. Best wishes, Team, MAEK Hotel Antwerp Central

Dear Nathalia I., Thank you for your positive feedback. We are delighted that our team provided you with excellent service throughout your stay. It brings us great joy that you found your accommodation comfortable and appreciated the lovely park views from your room. We are equally pleased that our breakfast buffet exceeded your expectations and that everything was clean and functioning perfectly during your visit. Your satisfaction with the value for money and our WiFi service is wonderful to hear. We look forward to welcoming you back for another memorable stay in the future. Kind regards, Team, MAEK Hotel Antwerp Central

Dear Sue , Thank you for taking the time to share your feedback. We are delighted that you enjoyed your comfortable, modern room and loved having extra space to unwind. Our team is happy you found the views over the park worth booking, and we appreciate you recommending both Maek Hotel and our loyalty program to others. Our team regrets the inconvenience caused by the technical issue in your room and the challenges you encountered at breakfast. We aim to resolve such matters quickly, and we’ll take your comments on board to help us better anticipate our guests’ needs. Thank you again; we hope to have the opportunity to welcome you back. Kind regards, Team

Dear Edward, It was a pleasure to receive your kind feedback. We’re thrilled your family found our location so convenient for exploring Antwerp and enjoyed being steps away from Stadspark. It’s great to hear our proximity to transport links and dining options enhanced your stay, and that you appreciated the refreshing water station near reception. We take pride in offering these thoughtful touches that make urban adventures effortless for families like yours. The entire team look forward to the pleasure of seeing you again on a future occasion. Best wishes, Team

Dear Rogger, It was a pleasure to receive this kind review of your time with us. We’re delighted your family, including your four-legged member, felt warmly welcomed with our special care package. Our team takes pride in maintaining spotless spaces and creating convenient stays, so it’s rewarding to know our central location served as a great base for exploring Antwerp’s walkable gems. The Stadspark views from many rooms make for a lovely urban retreat after city adventures. We hope to welcome you back in the future. Best regards, Team

Dear Prisca, Many thanks for your valuable feedback. We are pleased to know that you were generally satisfied with your experience. It is also great that you found your room spacious and comfortable during your family stay. However, we sincerely regret the housekeeping oversight on your third day and appreciate you bringing this to our attention. Please know our staff is always available to address any immediate needs through our 24/7 reception. Regarding accessibility, we are reviewing wayfinding signage to help guests navigate our facilities more intuitively. Finally, we are thrilled that our central location near Antwerp Central Station added convenience to your trip. We look forward to the pleasure of seeing you again in the future. Best regards, Team

Dear Guest, Thank you for this great feedback. We are delighted that our hotel could be part of creating joyful memories for your family. We look forward to seeing you again in the future. Best wishes, Team

Dear Guest, Thank you for sharing this positive rating. We are delighted that our central Antwerp location served your family visits so well. We are also especially glad that you found the bedding cozy and the entertainment options plentiful. Our climate control systems are designed with guest comfort in mind, and we will review the settings during peak summer periods, while our chefs continue exploring ways to ensure our breakfast offerings are served at their best temperature. Finally, it is great to know that our comfortable rooms provided the comfort you deserve, and we have shared your kind words with our bar and breakfast teams We look forward to the pleasure of welcoming you back in the future. Kind regards, Team

Dear Shelly, Thank you for taking the time to share your feedback. We’re delighted to hear your kind words about our team members, who take great pride in creating welcoming moments for our guests. However, we sincerely regret that some aspects of your accommodation comfort fell short of your expectations. While our rooms feature soundproofing measures, earplugs are always available upon request at reception to enhance our guests’ experience. Nonetheless, it’s great to know that our central position near Antwerp Central Station and Stadspark contributed positively to your stay. We would love to welcome you back. Best regards, Team, MAEK Hotel Antwerp Central

Dear Ferdinand, Thank you very much for your kind feedback. We are delighted that you chose our hotel for your couple’s getaway and that you appreciated our central location near Antwerp’s historic areas. It is great to know that our spacious accommodations and cleanliness met your expectations. It would be a pleasure to welcome you back in the future. Kind regards, Team

Dear Guillaume, Thank you for positively reviewing your visit. We appreciate your kind words towards our team members. It encourages us to continue to maintain the high standards of service we set ourselves. We are very pleased that you appreciated the room we accommodated you in and that you found it to be ideal for your requirements. We look forward to welcoming you back. Best wishes, Team

Dear Mr. T. J. L. Thank you for taking the time to share your feedback. I'm sorry to hear your stay didn't meet the welcome you deserved — a warm, courteous reception is exactly what we aim for, and it's disappointing to read that this wasn't your experience. I've shared your comments with our front office team so we can review what happened and make sure we do better. Regarding the noise, I'm sorry it disturbed your morning. We had no works scheduled in the hotel during your stay, but as our building is part of a connected row, the drilling may have come from an adjoining property beyond our control. Where we can, we always try to inform guests of anything that might affect their comfort, and I regret that this reached you. We'd genuinely welcome the chance to give you a better experience should you return to Antwerp. Kind regards, Isabelle Smet Operational Manager, Maek Hotel Antwerp Central

Dear Richard, Thank you for reviewing your visit to our hotel. We are happy to know that you had a comfortable experience during your stay with us. Our team takes pride in delivering personalised service, and we’re thrilled Martin could assist with your travel needs. Your loyalty as a Gold member is truly valued, and while upgrades and amenities remain subject to availability, we’re glad that you felt consistently recognised through our ALL programme. Finally, we are glad that our central position near Antwerp Central Station and the Diamond District added ease to exploring the city’s vibrant energy. We look forward to welcoming you back in the future. Best wishes, Team

Dear Barbara, Thank you for letting us know your impressions. We’re delighted to hear you had a great stay with us and that our team’s prompt assistance and friendly service made your visit more enjoyable. That said, we regret the inconvenience you experienced. Our maintenance team is committed to resolving such matters promptly to ensure everything is in order for future guests. Nonetheless, we’re thrilled you appreciated the artful ambience of our hotel. It would be a pleasure to welcome you back again. Kind regards, Team

Dear Emma, Many thanks for sharing your review. We are delighted to hear that you and your family had such an enjoyable stay at Maek Hotel Antwerp Central – Handwritten Collection and that our peaceful atmosphere made your visit even more pleasant. Darryl’s dedication to creating memorable moments, especially his engaging conversations, clearly left a great impression. We look forward to welcoming you back for another excellent experience with us. Kind regards, Team

Dear Jennifer, We appreciate your kind review. It makes us happy to know that your overall stay at Maek Hotel Antwerp Central - Handwritten Collection left such a positive impression. We are delighted that you found your room and bathroom thoughtfully equipped, and we are glad you appreciated the convenient amenities such as power sockets, an iron, and well-stocked refreshment supplies. Even so, we strive to ensure all areas meet our usual standards, and your remarks remain important for our ongoing efforts. Finally, we are pleased to hear you enjoyed the breakfast offerings. The entire team looks forward to welcoming you back in the future. Best wishes, Team

Dear Namik, Thank you for taking the time to share your feedback. We are delighted to receive your wonderful review following your recent family stay at Maek Hotel Antwerp Central - Handwritten Collection. It is truly encouraging to know that you found our central location convenient and enjoyed a seamless experience with your booking, arrival, and departure. It is especially rewarding to hear your positive comments as a Silver member of ALL Accor, and we thank you for recommending both our hotel and the loyalty program to others. We hope to welcome you back soon. Best wishes, Team

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Isabelle Smet Operational Manager Maek Hotel Antwerp Central – Handwritten Collection