ibis Brussels Centre Châtelain 3 stars

Customer review rating (ALL Rating) 4.5/5 556 reviews

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Description

Hotel extras

  • Hidden green terrace, an urban jungle break just steps from Avenue Louise

  • Modern rooms and studios for business and leisure

  • Trendy bar and restaurant with 24/7 service

  • Easy connection to the heart of the city

  • Just 20 minutes from Brussels International Airport

Our accommodation(s)

Hotel location

ibis Brussels Centre Châtelain

Chaussee De Vleurgat 191
1050 BRUSSELS
Belgium

GPS:50.821462, 4.36635

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

THE ONO

At the ONO Bar, you will enjoy our gins, Belgian beers and other drinks selected for you. Enjoy a warm atmosphere in a cozy and designer environment and our unique jungle terrace, a veritable green oasis in the heart of the city. See you soon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  556 reviews

Customer review rating 4.5/5

William Q. Business - Confirmed reviews ALL

'All good ; )

Dear William, Thank you very much for your kind feedback. We are delighted that you had such a wonderful experience at ibis Brussels Centre Châtelain. We are thrilled that you enjoyed your stay and found everything to your satisfaction. We hope to welcome you back for another great stay. Best wishes, Antoine Steyt, Front office Manager

Customer review rating 4.0/5

Esperanza M. G. Friends - Confirmed reviews ALL

Bon service

Chère Esperanza, Nous vous remercions pour votre gentille appréciation. Nous sommes ravis que vous ayez passé un agréable séjour et apprécié le service dévoué de notre équipe. En attendant votre prochaine visite, nous vous souhaitons une belle journée. Bien cordialement, Antoine Steyt, General Manager

Customer review rating 5.0/5

Edward W. Couples - Confirmed reviews ALL

great staff

Dear Edward, Thank you for taking the time to share your feedback. We are thrilled your stay left you so satisfied. Our team takes pride in delivering attentive service, and we’re glad their efforts contributed to your positive experience. It’s wonderful to know our central location added convenience to your Brussels visit. We hope to welcome you back in the future. Best regards, Antoine Steyt, Front office Manager

Customer review rating 4.0/5

Jessica T. Families - Confirmed reviews ALL

The staff was friendly and helpful. I'm not giving a perfect score because my booking was apparently canceled and so there was no baby bed in my room as requested. The night manager did not know how to set it up so it took a while to get settled in (she had to videocall someone to explain her how to do it), which is obviously difficult with a baby who is tired. Otherwise, the room was comfortable, clean, quiet. I think I would stay there again.

Dear Jessica, Thank you for taking the time to share your experience with us. We are grateful that you found our team friendly and eager to help. Our staff wants every guest to feel welcome, and it is important to us that you felt well supported during your visit. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our team truly regrets the inconvenience you experienced with your reservation and the difficulties around providing the baby bed. We understand how stressful these moments can be, especially when traveling with a child. Rest assured that your comfort is our priority, and we will consider your remarks to help us refine our service. Nonetheless, we thank you for noting the comfort, cleanliness, and calm of your room. It means a lot to us. Your intent to return encourages us, and we appreciate your kind recognition of the positive elements of your stay. We would love to welcome you back on a future occasion. Kind regards, Antoine Steyt, Front office Manager

Customer review rating 4.0/5

Fehmi B. S. Solo - Confirmed reviews ALL

Stay while awaiting my apartment to be furnished

Dear Fehmi, It was a pleasure to receive this kind review of your time with us. We are delighted our central location made your temporary stay more convenient. As a Silver member, your loyalty is truly appreciated, and we strive to ensure every experience reflects the value we place on our guests. It’s rewarding to know you found the booking process straightforward. Our team works hard to keep things seamless, allowing you to focus on settling into your new space. We trust the comfort of your room and the amenities provided added ease to your days here. We would love to welcome you back on many more occasions. Best wishes, Antoine Steyt, Front office Manager

Other web-users rate our hotel

  • 371 reviews 8.6/10 Location
  • 534 reviews 6.6/10 Room
  • 460 reviews 9.3/10 Service
  • 6 reviews 7.1/10 WiFi
  • 327 reviews 4.5/10 Comfort
  • 245 reviews 8.6/10 Breakfast
  • 234 reviews 8.8/10 Cleanliness
  • 108 reviews 9.2/10 Vibe

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