ibis Brussels Centre Châtelain Hotel 3.5 stars

Name: ibis Brussels Centre Châtelain
Address: BRUXELLES, 1050, BELGIUM
Telephone: (+32)02/8509330
Rating: 4.6

Customer review rating 4.6/5 301 reviews

ALLSAFE approved hotel

Best price guarantee

How it works?

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+ 11 Services

ibis Brussels Centre Châtelain Hotel

Vibrant economy hotel, open to everyone

We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols, and provides assurance that these standards are being met in this hotel.

Hicham Benali, Hotel Manager

The ibis Brussels centre Châtelain is inspired by art deco, an art style from the beginning of the 20th Century. If you're looking for a warm, relaxed and stylish hotel, you have found the right place. All rooms are ideally furnished for both business and leisure travellers, with comfortable SweetBeds, a work desk and a flat-screen TV. Breakfast is served every morning in the breakfast area. Fancy a drink? We have a trendy bar, specialized in gin-based cocktails. It's open 24/7, see you there!

Whether you're in the European capital for fun, culture or business, the ibis is the perfect place to explore Brussels! The ibis Brussels centre Châtelain is close to the famous Horta House, trendy bars and busy restaurants. The heart of the city centre can easily be reached by car or public transport. Enjoy a stroll in Parc Tenbosch or Bois de la Cambre and enjoy all the local Belgium delicacies, such as a nice Belgium beer or some Vlaamse frieten!

Hotel extras

An ALLSAFE NSF certified hotel
Modern rooms and studios for business and leisure
Trendy bar and restaurant with 24/7 service
Easy connection to the heart of the city
Just 20 minutes from Brussels International Airport

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI in the communal areas Free high speed WiFi everywhere in the hotel including in the garden.
- Free WiFi
Parking
- Private indoor parking (Paying)
- Well-lit parking
Wheelchair access
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
Languages spoken at the hotel
- English
- Spanish
- French
- Dutch
Reception open 24 hours a day
Early check-in/Late check-out Paying
- EARLY CHECK IN FROM 9AM (Paying) "Want to enjoy the comfort of our rooms earlier in the day? Book your early check in online and you'll be able to access your room from 9am and make the most of your stay."
- LATE CHECK-OUT UP TO 5PM (Paying) Want to take your time? Extend your stay and keep your room until 5 pm on your departure day. Book this exclusive offer now.
Laundry
- Dry cleaning / Ironing
- Shoe shine machine

Breakfast Paying
1 Bar(s)

Copy/print service available

Hotel location

ibis Brussels Centre Châtelain

Chaussee De Vleurgat 191
1050 bruxelles
belgium

Tel: +32028509330

Fax: (+32)02/8509330

Check-in from 15h00

Check out up to 12h00

38 : VLEURGAT
LOUISE : 1 AND 6 LOUISE
93 : VLEURGAT

By plane
BRUSSELS NATIONAL At 14km / 8.7 miles
By train
GARE DU MIDI At 3.6km / 2.24 miles
By train
LOUISE At 1.9km / 1.18 miles

GPS :50.821462, 4.36635

Our accommodation(s)

Room with 1 double bed

Max. number of persons: 2
Area: From 15 m² / 161 sq ft

Free in Room Mineral Water
TV room service ordering
Direct dial telephone

Superior room with 1 double bed or 2 single beds, Garden side

Max. number of persons: 2
Area: From 16 m² / 172 sq ft

Free in Room Mineral Water
TV room service ordering
Direct dial telephone

Superior room with 1 double bed & 1 sofa bed, Garden side

Max. number of persons: 2
Area: From 20 m² / 215 sq ft

Free in Room Mineral Water
TV room service ordering
Direct dial telephone

Our restaurants and bars

The ONO

At the ONO Bar, you will enjoy our gins, Belgian beers and other drinks selected for you. Enjoy a warm atmosphere in a cozy and designer environment and our unique jungle terrace, a veritable green oasis in the heart of the city. See you soon!

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Very Pleasant stay in Bruxelles

Vincent B. Couples - 06/09/2021 Confirmed reviews ALL

Very Pleasant week-end escape in Bruxelles

Dear Vincent, Thank you for sharing your experience. We appreciate that you chose to stay with us and are glad to know your experience was enjoyable. We look forward to welcoming you back soon. Best wishes, Dimitrio VIRONE, General Manager

Well located, Clean room, Kind staff

Anonimous Business - 29/08/2021 Confirmed reviews ALL

I am very happy with the overall service. The hotel is new, the room was small but clean and well equipped, breakfast was good, staff very kind.

Dear Guest, Please accept our thanks for taking the time to review your visit to our hotel. We are happy to know that our location was to your liking and our friendly team looked after your well. Thank you for mentioning our high standards and we are pleased to know that your time with us was pleasant. We hope to have the opportunity to welcome you back. Best wishes, Dimitrio VIRONE, General Manager

Comfy bed, nice bathroom

Aymeric Business - 20/08/2021 Confirmed reviews ALL

Breakfast is a bit too limited to my liking. The room is confortable

Dear Aymeric, Thank you for taking the time to share your feedback following your recent stay. It is great to know that you found our hotel comfortable but we are sorry that your breakfast did not quite match your expectations. Next time you visit we would welcome your suggestions on which items you think should be added to our buffet. We look forward to welcoming you back on a future trip. Best regards. Dimitrio VIRONE, General Manager

Excellent stay!

Martine L. Solo - 16/08/2021 Confirmed reviews ALL

I grew up in Brussels. The Ibis Chatelain Hotel is very well located, Uptown Brussels, near public transports (bus 38 To Central Train Station and tramways on Avenue Louise going Downtown) in a beautiful quiet area. There are plenty of great restaurants and there is a "Carrefour Express Store" on Avenue Louise. The room is super clean. The shower is great. The decoration is modern, minimalist, and practical. It is possible to make tea in the room. The bed is very comfortable. Good TV and radio on the TV as well. Free Hotel WIFI and wall USB plugging to recharge devices. The back rooms faces a small park and is quiet. The staff is very friendly and helpful all the time both at the reception and with the cleaning crew. They cater to the needs of the guests. I highly recommend this particular IBIS hotel.

Dear Martine, Thank you for sharing this lovely review. It is wonderful to know that you had a pleasant stay with us. A message of satisfaction, especially concerning our high service standards, is always a reward for our hardworking team members. We look forward to welcoming you back in the future. Kind regards, Dimitrio VIRONE, General Manager

Great location

Paul Solo - 26/07/2021 Confirmed reviews ALL

I was looking for an hotel with parking possibility in this area and Ibis was just perfect. Very nice interior and room, excellent breakfast and very friendly and helpful staff at all periods of the day

Dear Paul, Thank you for this positive feedback. We are delighted you had a pleasant experience and appreciated our prime location. Your kind words about the friendly and professional service you received from our team members are much appreciated. We look forward to seeing you again on another occasion. Best wishes, Hicham BENALI, General Manager

Good stay, great location

Nevin S. Families - 20/07/2021 Confirmed reviews ALL

comfortable, friendly staff, very clean rooms and facilities, great breakfats

Dear Nevin, Thank you for this review of your time at our hotel. It fills us with great joy to know that our breakfast options, amenities and location were all to your liking. We look forward to welcoming you and your family on your next trip. Best wishes, Hicham BENALI, General Manager

Nice neighbourhood, pleasant stay

Marnix Couples - 05/07/2021 Confirmed reviews ALL

Pleasant, quiet hotel. The room was a bit small but it was efficient, clean and everything worked fine. The room looked newly renovated. Friendly efficient staff, breakfast was perfect, considering the curent hygiene / covid limitations. Parking was available and easily accessible (if you have a small car)..

Dear Marnix, Thanks for taking the time to review your stay at our hotel. It is great to hear that you enjoyed your time with us and we appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward. It would be a pleasure to welcome you again. Kindest regards, Hicham BENALI, General Manager

Good for the price

Schamy M. Families - 01/01/2021 Confirmed reviews ALL

The location was convient for the purpose of my visit, the room was clean, the safety protocol was well adjust, the personal was friendly and helpful. Good experience. The only negative point : the mattress was extremely thin and there was only one small blanket in the room.

Dear Schamy, We appreciate that you took the time to share your experience with us. Thank you for your kind words about our team members who work hard to ensure that we deliver the best service. Your comfort is very important to us as we recognize the importance of a good night's sleep, and we regret you didn't make our team aware of your concerns as they would have done their best to find a solution for you. We look forward to welcoming you back in the future. Wishing you all the best for the coming year, Hicham BENALI, General Manager

Clean and very friendly

Caroline Business - 14/12/2020 Confirmed reviews ALL

Very satisfied of my night, the room was clean and the hotel is very well decorated and furnished

Dear Caroline, Thank you for sharing this lovely review. We aim to provide a pleasant experience to all our guests and are delighted that we were able to meet your expectations. We look forward to the pleasure of welcoming you back. Many thanks again, Hicham BENALI, General Manager

good stay

Simon M. Business - 06/12/2020 Confirmed reviews ALL

good as this is the best out of all ibis hotels in Belgium

Dear Simon, We would like to thank you for this awesome review. We are glad that everything met your expectations during your recent visit. We look forward to welcoming you again. Best regards, Hicham BENALI, General Manager

Super efficient staff

Miroslav K. Solo - 25/10/2020 Confirmed reviews ALL

Estele and Valid was very helpful in guidance and recommendations about the best places to visit in Brussels. They are both very professional and friendly.

Dear Miroslav, Thank you for taking the time to share your feedback. The satisfaction of our guests during their stay among us is very gratifying for our team. We appreciate your kind words towards our team and especially Estele and Walid who will be very happy to have been acknowledged. We look forward to welcoming you back in the future. Kind regards, Hicham BENALI, General Manager

Simple, trendy and efficient

mathiaservyn2020 Business - 23/08/2020 TripAdvisor review

A very good place very efficient for business. Good service. Sober. Clean room. Nice furniture. Bad point: very poor insonorisation of the room ! You hear from the other rooms. People talking, walking,... Except that: great !

Dear Mathias, Thank you for taking the time to write about your stay with us. Your satisfaction is our top priority, and it is great to hear that you enjoyed so much of our hotel. We have duly noted your feedback concerning the room, and we thank you for bringing this to our attention. We will take a look into the matter to ensure that every guest has a comfortable stay. It would be a pleasure to welcome you back on a future occasion. Best wishes, Hicham BENALI, General Manager

Well located, helpful staff

Marian Couples - 19/08/2020 Confirmed reviews ALL

We had a good stay, the bed was very comfortable, in a quiet room

Dear Marian, Thank you for your positive feedback. We appreciate your kind words about our friendly team and are pleased that we met all your expectations. We look forward to welcoming you back. Best wishes, Hicham BENALI, General Manager

Well located

Adilson R. 1. S. F. U. T. 4. O. T. 4. F. Business - 15/08/2020 Confirmed reviews ALL

Christie very friendly and welcome at reception also the night shift man that o can’t remember is name I stayed for to night. After I payed extra money for upgrade my room and both nights I was disturbed by vehicle alarm noises and people talking loud below my bedroom window and one afternoon someone was drilling making lots of noises and breakfast without hot food Staff brilliant but you can pay extra money to get better room and quiet and still have all this issue. Room are beautiful hotel very modern and clean .

Dear Guest, Thank you very much for taking the time to review your stay. We are pleased that you appreciated our contemporary hotel and the high standards we set ourselves. It is rewarding to know that we are providing great service to our guests and we will make sure that our team members get the recognition they deserve. We regret that you were disturbed, we have triple-glazed windows to prevent any outside noise and air-conditioning to ensure the temperature in your room is ideal. Our team members are on hand 24 hours and would have been very happy to deal with any issues due to our other guests, with the required discretion. It would be a pleasure to welcome you back on another occasion. Best wishes, Hicham BENALI, General Manager

Our most recent 20 reviews

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