ibis Brussels Centre Châtelain 3 stars

Customer review rating (ALL Rating) 4.5/5 513 reviews

ibis Brussels Centre Châtelain - Image 1
ibis Brussels Centre Châtelain - Image 2
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Chaussee De Vleurgat 191, 1050 BRUSSELS, Belgium

Description

Hotel extras

  • An ALLSAFE NSF certified hotel

  • Modern rooms and studios for business and leisure

  • Trendy bar and restaurant with 24/7 service

  • Easy connection to the heart of the city

  • Just 20 minutes from Brussels International Airport

Our accommodation(s)

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Room 1

Hotel location

ibis Brussels Centre Châtelain

Chaussee De Vleurgat 191
1050 BRUSSELS
Belgium

GPS:50.821462, 4.36635

Telephone
Fax +32 2 850 93 30

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

THE ONO

At the ONO Bar, you will enjoy our gins, Belgian beers and other drinks selected for you. Enjoy a warm atmosphere in a cozy and designer environment and our unique jungle terrace, a veritable green oasis in the heart of the city. See you soon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  513 reviews

TripAdvisor Rating  4.1/5  57 reviews

Customer review rating 5.0/5

Victoria B. Business - Confirmed reviews ALL

Dear Victoria, We appreciate your kind review of your recent stay with us. It brings us joy to know you enjoyed your stay at ibis Brussels Centre Châtelain. We’re delighted our central location provided convenient access for your business trip and that you found the room space comfortable for your needs. Our team takes pride in maintaining fresh, welcoming environments and we’re glad this enhanced your visit. The breakfast selection aims to energize mornings, particularly through freshly prepared hot options available daily. It would be a pleasure to welcome you back. Best wishes, Antoine Steyt, Front office Manager

Customer review rating 4.0/5

Susanne D. Couples - Confirmed reviews ALL

Dear Susanne, We appreciate your kind review. We’re delighted you appreciated the attentive service from our mobile reception team during your stay. Our art deco inspired bar area aims to create that welcoming atmosphere you described, and we’re glad you found your room maintained to our high cleanliness standards. It was our pleasure to offer you our signature Sweet Bed by ibis and Chromecast-equipped smart TV in our air-conditioned rooms. We hope you had time to relax in our urban jungle terrace, a unique feature many guests enjoy between exploring the Châtelain district. We look forward to welcoming you back on a future occasion. Best wishes, Antoine Steyt, Front office Manager

Customer review rating 5.0/5

Eric K. Friends - Confirmed reviews ALL

Dear Eric, Thank you very much for your kind feedback. It’s wonderful that you enjoyed your stay at ibis Brussels Centre Châtelain. We’re delighted our convenient location made exploring Brussels effortless for you. Our team takes pride in maintaining spotless accommodations and offering breakfast options to suit various tastes. As Classic members of our loyalty program, your continued trust in Accor hotels is truly valued. We look forward to welcoming you again. Best wishes, Antoine Steyt, General Manager

Customer review rating 4.5/5

Elizabeth H. Friends - Confirmed reviews ALL

Dear Elizabeth, Thank you for taking the time to share your feedback. We’re delighted our team’s welcoming approach made your stay comfortable. It’s wonderful to know you’re already planning future visits to our hotel. However, we regret any confusion regarding linen refreshment. Our policy replaces towels only when left on the floor, and we’ll reinforce this with the housekeeping team. Finally, we’re pleased our central location served your Brussels exploration well. The Châtelain area’s charm becomes even more special when shared with returning guests like yourself. We look forward to seeing you again in the future. Kindest regards, Antoine Steyt, General Manager

Customer review rating 2.0/5

Deborah E. Business - Confirmed reviews ALL

Dear Mrs E., Thank you for sharing your detailed feedback about your recent stay with us. We’re pleased you found our WiFi connection reliable during your business trip and appreciated the efficiency of your departure process. However, we sincerely apologise that some aspects of your experience fell short of expectations. Our mobile check-in system aims to streamline arrivals through personalised interactions, though we recognise this didn’t translate as intended during your stay extension. Please know our team takes pride in maintaining high cleanliness standards and we’re grateful you acknowledged this. Your loyalty as an ALL Accor Classic member means a great deal, and we hope to welcome you back to our Urban Jungle terrace where you and your companion can enjoy our art-deco inspired spaces more comfortably. We hope to have the opportunity to welcome you back for a more seamless experience. Best regards, Antoine Steyt, General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 385 reviews 8.6/10 Location
  • 558 reviews 6.7/10 Room
  • 451 reviews 9.2/10 Service
  • 8 reviews 6/10 WiFi
  • 361 reviews 4.8/10 Comfort
  • 256 reviews 8.7/10 Breakfast
  • 231 reviews 8.7/10 Cleanliness
  • 128 reviews 9/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.