ibis Brussels Centre Châtelain 3 stars

Customer review rating (ALL Rating) 4.5/5 522 reviews

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Description

Hotel extras

  • An ALLSAFE NSF certified hotel

  • Modern rooms and studios for business and leisure

  • Trendy bar and restaurant with 24/7 service

  • Easy connection to the heart of the city

  • Just 20 minutes from Brussels International Airport

Our accommodation(s)

Hotel location

ibis Brussels Centre Châtelain

Chaussee De Vleurgat 191
1050 BRUSSELS
Belgium

GPS:50.821462, 4.36635

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Breakfast
  • Bar
  • 100% Non Smoking Property
Near the property
  • Car park

THE ONO

At the ONO Bar, you will enjoy our gins, Belgian beers and other drinks selected for you. Enjoy a warm atmosphere in a cozy and designer environment and our unique jungle terrace, a veritable green oasis in the heart of the city. See you soon.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  522 reviews

TripAdvisor Rating  4.1/5  57 reviews

Customer review rating 5.0/5

Randy V. B. Couples - Confirmed reviews ALL

no comments, had a good stay

Dear Randy, Thank you for positively reviewing your visit. We are thrilled to hear you had a great stay at ibis Brussels Centre Châtelain. Our team is glad everything went smoothly, from your booking through the Accor ALL app to the quick resolution of your email query. It’s wonderful to know our efforts contributed to your positive experience as a Classic member of our loyalty programme. We hope you also enjoyed our vibrant bar atmosphere and the comfort of our air-conditioned rooms during your stay. We certainly look forward to the pleasure of welcoming you back in the future. Wishing you a very Happy New Year, Antoine Steyt, Front office Manager

Customer review rating 4.0/5

Claeys P. Business - Confirmed reviews ALL

Rather compact room, but comfortable for a single person. Good service from the reception staff and a delicious breakfast.

Dear p., Please accept our sincere thanks for this kind feedback. We are delighted to learn that our reception team provided attentive service during your business stay and that you enjoyed the varied breakfast offerings each morning. That said, we sincerely regret that certain aspects of your room did not fully meet your expectations. Our compact rooms are designed to prioritize efficiency, particularly for solo travelers, while maintaining comfort through amenities like air conditioning and smart TVs. Nonetheless, it is great to hear your overall experience was positive. We value your loyalty as a Classic member and appreciate your recognition of our team’s efforts. It would be a pleasure to welcome you back on another occasion. Best wishes for the New Year! Antoine Steyt, Front office Manager

Customer review rating 4.5/5

Joseph D. Couples - Confirmed reviews ALL

Chambre extra, personnel serviable.

Cher Joseph, Merci pour cette belle appréciation. Votre satisfaction est une réelle source de motivation pour toute l’équipe. L’efficacité de notre processus de réservation et le confort de nos chambres illustrent notre engagement envers les membres ALL Accor. Votre mention spéciale envers Mattia témoigne de l’esprit de service qui anime notre personnel. Espérant vous revoir bientôt, L’équipe ibis Châtelain Au plaisir de vous accueillir de nouveau et nous vous souhaitons de magnifiques fêtes ! Antoine Steyt, Front office Manager

Customer review rating 5.0/5

Fabrice T. Couples - Confirmed reviews ALL

Excellent

Cher Fabrice, Merci pour cet excellent commentaire. Nous sommes ravis que votre séjour à l’ibis Brussels Centre Châtelain ait été si agréable et que vous ayez apprécié la convivialité de notre hôtel à la propreté soignée. Nous serions enchantés de vous recevoir à nouveau très prochainement. Cordialement, Antoine Steyt, General Manager

Customer review rating 3.5/5

Kiran P. Business - Confirmed reviews ALL

Very little space for clothes as a business person this would be a problem

Dear Kiran, We appreciate the time you have taken to share your feedback. We’re pleased to know our central location served you well during your business trip. However, we regret that some aspects of your accommodation fell short of expectations. While our compact rooms are designed for efficiency, we understand business travelers may require more storage solutions. Regarding beverage options, we’re happy to share that fresh coffee with milk is always available at our 24-hour lobby bar. As a valued ALL member, we hope you’ll consider giving us another opportunity to showcase our full range of amenities during your next Brussels visit. We hope to have the opportunity to welcome you back again on a future occasion. Best regards, Antoine Steyt, Front office Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 378 reviews 8.1/10 Location
  • 534 reviews 6.5/10 Room
  • 441 reviews 9.3/10 Service
  • 8 reviews 6/10 WiFi
  • 334 reviews 4.6/10 Comfort
  • 250 reviews 8.9/10 Breakfast
  • 229 reviews 8.8/10 Cleanliness
  • 128 reviews 9/10 Vibe

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