Aparthotel Adagio access Brussels Europe

Customer review rating 4.5/5 5,402 reviews
Aparthotel Adagio access Brussels Europe
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Hotel extras

  • Near the Royal Park of Brussels and BELvue Museum

  • Bus, metro and tram stops less than 5 minutes away

  • Small market within walking distance

  • Near the European institutions

  • Reception open 24 hours a day

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
Business services
  • Copy/print service available

Hotel location

Aparthotel Adagio access Brussels Europe

12 rue de l'industrie
1000
brussels
belgium

Tel: +3222741780

Fax: (+32)2/2741781

Contact email

Check-in from 15h00

Check out up to 11h00

  • BUS STIB :   12,21,22,54,E TRONE

  • METRO STIB :   2 AND 6 TRONE

  • By plane

    BRUSSELS CHARLEROI At 64km / 39.77 miles

  • By plane

    BRUSSELS ZAVENTEM At 21km / 13.05 miles

  • By train

    GARE DU MIDI At 2.8km / 1.74 miles

  • By train

    MIDI STATION At 2.2km / 1.37 miles

  • By train

    TRONE At 0.1km / 0.06 miles

GPS :50.841896, 4.369522

Our accommodations

You will feel at home in one of our 110 studios for 2 or 4 people. All rooms are fully equipped with kitchen, TV, air conditioning, bathroom with bathtub or shower, free Wi-Fi and office space.

Studio for two people

  • Max. number of persons: 2
  • Area: From 20
  • Wireless internet in your room
  • Coffee/tea making facilities

Studio for 4 people

  • Max. number of persons: 4
  • Area: From 35
  • Wireless internet in your room
  • Coffee/tea making facilities

Our guest reviews for
Aparthotel Adagio access Brussels Europe

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,402 reviews

comfortable stay

Customer review rating 4.5/5

Athanasios Solo - 02/12/2019 Confirmed reviews ALL

The room was comfortable and clean. Metro station Trone nearby and 15 minutes walk to Schuman. Lobby provided packaged food and drinks at reasonable price. Staff very polite and helpful.

Adagio

Customer review rating 4.5/5

Veerababu P. Solo - 01/12/2019 Confirmed reviews ALL

Overall very good stay. Breakfast needs to be paid separately which is costly, 10 Euros.

Positive surprise

Customer review rating 4.5/5

Mihaly Business - 30/11/2019 Confirmed reviews ALL

Friendly and professional staff, clean room. Liked the design of the hall

My daughter

Customer review rating 4.5/5

Sudanaga Families - 27/11/2019 Confirmed reviews ALL

Really good, the hotel near the centre, confortable and kind attention.

The hotel is everything I need on a business trip and very close to my meeting venue

Customer review rating 4.5/5

J. Business - 27/11/2019 Confirmed reviews ALL

Excellent! The staff is very friendly and even helped me bake the frozen pizza I bough when arriving hungry late at night.

Customer review rating 4.5/5

Yevgeniy Business - 27/11/2019 Confirmed reviews ALL

Overall I was satisfied with my experience at your hotel. It was a great price for the room, great location and friendly staff. Room facilities were enough for my needs and it was in good condition. They only complaint I would have is that the room wasn't clean enough from the beginning. I found hairs in towels, bathroom and shower.

superb location, excellent service, all necessary amenities in place

Customer review rating 4.5/5

Anonymous Solo - 25/11/2019 Confirmed reviews ALL

great service at the desk, very accommodating and helpful

Hostel-like aparthotel

Customer review rating 4.5/5

Thanos D. Business - 24/11/2019 Confirmed reviews ALL

Located to the SE of central Brussels, about 20' on foot from Grand Place. Not really cheap, even though it resembles a hostel, with only basic services. No welcome during as gold member, even though I asked for it, no cleaning at all any of the 2 days. Personnel polite, but that's all.

Dear Mr. D., Thank you for taking the time to tell us about your experience at the Aparthotel Adagio access Brussels Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Concerning your remarks, we are extremely aware about some of your remarks. Kindly note Adagio Access is the economic brand of Adagio Aparthotels. As a LCAH Gold member, you requested an upgrade, and even if we were fully booked, we provided you totally free. In add, we also satisfied your request concerning a late check out provided until 2 PM. Concerning the welcome drink, and unless we are mistaken, you received a bottle of Spa water as well as a "Merci Handy" kit which fits with the privileges for your LCAH Gold member status as per Adagio Access brand. Unfortunately, we do not have any bar or restaurant facilities in our aparthotel, so we are unable to provide any voucher drink. Concerning our cleaning, as we are an aparthotel, not a hotel, there is no cleaning included for any stay from 1 until 7 consecutive nights. However, we do not refuse to clean the studios, we propose different sorts of cleaning with different budgets, as an extra, in order to satisfy our guests needs. At Adagio Access, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent and cosy

Customer review rating 4.5/5

Helena Business - 23/11/2019 Confirmed reviews ALL

Perfect location, friendly staff, amazing breakfast

Hello Helena, Thank you very much for this super feedback ! We're glad you had a good time with us, as well as enjoyed the breakfast. Don't hesitate to let us know if you need information for a next trip in Brussels. Kind regards,

Clean and friendly staff

Customer review rating 4.5/5

L. M. Business - 19/11/2019 Confirmed reviews ALL

The staff at Adagio is very helpful and friendly. My room was clean and well equipped.

Dear M., Thank you very much for this lovely comment ! We are thrilled to read that you have enjoyed your stay ad Adagio Access. See you soon ! Kind regards,

nice convenient friendly

Customer review rating 4.5/5

Luc Business - 19/11/2019 Confirmed reviews ALL

nice convenient friendly

Dear Luc, Thank you for this nice comment ! It's nice to read. Have a lovely day, Kind regards,

First night catastrophic experience - second night room very good

Customer review rating 4.5/5

Anonymous Business - 15/11/2019 Confirmed reviews ALL

I was placed initially on a room which was dirty and heating was not working. On the second night, after request, the personel changed me. Very kind People.

Dear Sir, First of all, we would like to thank you for your comment about your stay at Adagio Access Brussels Europe. We apologize again for the incident in your room. Our technician came by afterwards to see what was going on, and indeed, the heating was blocked, which is why your room was very cold. The fact that the cleaning was not done properly is also not acceptable and we touched on it with the cleaning staff. We hope that this will never happen again and wish you a good afternoon. Yours sincerely,

Family of 4

Customer review rating 4.5/5

Bennie C. Families - 15/11/2019 Confirmed reviews ALL

The hotel was clean and spacious. The breakfast was nice.

Dear Bennie C., We thank you very much for sharing this review regarding your last stay at Adagio Access Brussels Europe. It is a pleasure for us that you have enjoyed your stay, pretty sure our staff will feel happy when they see your comment! They really do their best for the guests so they will appreciate having nice feedbacks like this one. Thank you again for your time and we hope to see you soon in Brussels! Kind regards,

Nice and quiet room, but really cold

Customer review rating 4.5/5

M J. Business - 14/11/2019 Confirmed reviews ALL

As last time I enjoyed the good things about your hotel; superfriendly staff, perfect location, spotlessly clean. But - there was a serious draft from the window, meaning the room was very cold, even if I pushed the heating up to 24. Last stay was in august so it was a bad surprise. I dong know if you can fix this - perhaps with thicker curtains since the current one do not isolate enough.

Dear M J., First of all, we would like to thank you for taking the time to write this review. It is very important for us to have your opinion. Before anything else, we want to say we are sorry that you were disappointed with your experience. Our heating system is normally sufficiently powerful to heat the room, but maybe there was a technical problem with it, which can sometimes happen. Not being able to go back in the past to be able to help you, we can only strongly recommend to address reception next time you have such a problem. Indeed, one of the reasons our team is there 24h/24 is to be able to help if you have an issue, during the day or the night. We could have given you another room, added an extra portable heating, given you some extra blankets... but for sure we would have tried our best to find a solution. We hope that you will give us another chance of proving our will to satisfy you. In any case, we stay available at all times for you have any questions or requests and wish you a lovely evening. Kind regards,

Very cool

Customer review rating 4.5/5

Sebastian Solo - 12/11/2019 Confirmed reviews ALL

Everything was great only breakfast could be better and more various options.

Dear Sebastian, Thank you very much for this constructive comment. We are glad to know you have had a good time at Adagio Access Brussels Europe. We have also well noted your suggestions on the breakfast. We wish you a lovely evening and stay available at all times for you have any questions. Kind regards,

Great value

Customer review rating 4.5/5

Louise Solo - 10/11/2019 Confirmed reviews ALL

Everything was perfect. Quiet room. Spacious bathroom and friendly staff.

Dear Louise, We thank you very much for sharing this review regarding your last stay at Adagio Access Brussels Europe. It is a pleasure for us that you have enjoyed your stay, pretty sure our staff will feel happy when they see your comment! They really do their best for the guests so they will appreciate having nice feedbacks like this one. Thank you again for your time and we hope to see you soon in Brussels! Kind regards,

Perfect!

Customer review rating 4.5/5

Silvia G. Business - 09/11/2019 Confirmed reviews ALL

Felt at home :)

Dear Mrs. G., It is with great pleasure that we receive your comments. Of course you feel at home because we do everything we can to make you feel at home. We wish you a very happy end of the year 2019, have a great holiday with your family and we already wish you all the best for this new year! See you next year!

Very OK, but detials need attention.

Customer review rating 4.5/5

Dr. P. B. Business - 07/11/2019 Confirmed reviews ALL

I have stayed a number of times at Aparthotel Adagio Access Brussels Europe and my experience has been confirmed: friendly personnel, good cleanliness, comfortable, but technical details need more attention from day to day.

Dear Mr B., We are glad to know that you have appreciated your stay at Adagio Access Brussels Europe as well as our members' friendliness. We are really sorry that you have experienced technical problems during your stay. One of our technicians is there every Monday to Friday, so don't hesitate to let us know whatever doesn't seem to be working if anything happens again during one of your next stays. Like that we get a chance to fix it or at least find a solution to your problem. We stay available for any further requests or questions and look forwards to greeting you again for you come back to Brussels sometimes. Have a lovely evening,

Just as expected

Customer review rating 4.5/5

Ab Business - 04/11/2019 Confirmed reviews ALL

Three night stay. Clean, comfortable and good value in this location perfect for my business visit.

Dear AB, It is always a pleasure for us to receive your comments but above all to welcome you every time. We wish you a very good weekend, and see you next time! Best regards,

Great stay

Customer review rating 4.5/5

Assia Families - 04/11/2019 Confirmed reviews ALL

Great reception team, very generous and diversified breakfast, comfortable bed, clean and central, within walking distance of interesting landmarks . Room decor a bit boring and not enough news channels in english

Dear Assia, Thank you so much for taking the time to write this detailed and constructive comment. We are thrilled to know that you have enjoyed your stay at Adagio Access Brussels Europe, and even more to know that you have felt welcome by our team. We have well noted your advice concerning the room decoration and the news channels, and will work on it. We wish you a very nice evening and look forwards to hearing from you in the future. Kind regards,
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