Dear Radu, Thank you for your positive feedback regarding your recent stay at Aparthotel Adagio Access Brussels Europe. We are pleased to hear that you found our location convenient and your accommodations comfortable and clean. We appreciate your suggestion regarding towel changes during extended stays. Our policy typically allows for towel changes upon request with an extra cost, and we encourage guests to inform our staff for any additional needs during their stay. We hope to welcome you back in the future for another enjoyable experience. Pedro Tomé Jorge - General Manager

Dear Marek, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient. However, we regret to learn that the condition of the furnishings and the overall maintenance did not meet your expectations. Your comments regarding the staff's service have also been duly noted, as we strive for consistency in our hospitality. We appreciate your insights, as they help us identify areas for improvement and enhance the experience for future guests. Pedro Tomé Jorge - General Manager

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and found our staff to be friendly. However, we regret to learn that certain aspects of your experience did not meet your expectations, particularly regarding the cleaning service and amenities provided during longer stays. As an aparthotel, at Adagio Access Brussels Europe, stays of more than 8 nights include one weekly cleaning service. This is why, in your case, no additional cleaning service was provided during your stay. However, additional cleaning services are available at an extra cost should you wish to add them to your stay. We truly value your feedback and hope that you will consider staying with us again for a shorter visit in the future. Best regards,

Dear Esther, Thank you for your positive feedback. We are delighted to hear that you had a comfortable and splendid stay at Aparthotel Adagio Access Brussels Europe. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Pedro Tomé Jorge - General Manager

Dear guest, Thank you for sharing your feedback. We sincerely apologize that our team entered your room while the “Do Not Disturb” sign was displayed. We fully understand why this situation was upsetting and we regret that our response at the time did not meet your expectations. Respecting our guests’ privacy is extremely important to us. We have reviewed the circumstances with our cleaning team to ensure that the appropriate procedures are followed whenever a “Do Not Disturb” sign is displayed. We are truly sorry that your experience did not reflect the level of service and respect for privacy that we strive to provide. Kind regards, Pedro Tomé Jorge - General Manager

Dear Lauriane, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient and your accommodations comfortable. Your satisfaction is important to us, and we look forward to welcoming you back in the future. Pedro Tomé Jorge - General Manager

Dear Iweka, Thank you for your positive feedback regarding your stay. We are pleased to hear that our location and comfort contributed to your visit. We strive to provide a pleasant experience for all our guests. Pedro Tomé Jorge - General Manager

Dear Anne-Marja, Thank you for your positive feedback. I appreciate your suggestions regarding the breakfast timing and the arrangement of twin beds. Your comments are valuable to us as we continuously strive to enhance our guest experience. Pedro Tomé Jorge - General Manager

Dear Anastasiia B., Dear Anastasiia B., Thank you for taking the time to share your feedback regarding your recent stay with us. We are truly sorry for the inconvenience and disappointment you experienced, particularly regarding the TV entertainment options and the overall condition of our facilities. We understand how these aspects can affect the comfort and enjoyment of your stay, and we sincerely apologize that we did not meet your expectations. Following your feedback, we investigated the issue with the TV, and we are pleased to confirm that it has now been repaired. We appreciate you bringing this to our attention, as it allowed us to address the matter promptly. We also take note of your comments regarding our pricing and the hotel's facilities. Your feedback is important to us and will be taken seriously as we continue to evaluate our services and plan future improvements. We hope to have the opportunity to welcome you again and provide you with a more enjoyable experience. Pedro Tomé Jorge - General Manager

Dear Milan, Thank you for your positive feedback regarding your recent stay. We are delighted that you appreciated our location, comfortable accommodations, and friendly staff. It is wonderful to hear that you enjoyed the complimentary snacks and beverages in the lobby. We hope to welcome you back soon. Pedro Tomé Jorge - General Manager

Dear Jukka S., Thank you for your positive feedback regarding your stay with us. We are pleased to hear that you found our location convenient for accessing the EU and that our luggage storage and small shop met your needs. Your satisfaction is important to us. Pedro Tomé Jorge - General Manager

Dear guest, Thank you for your kind feedback regarding your recent stay at our hotel. We are pleased to hear that you found our location convenient and that our team contributed to a comfortable experience. We look forward to welcoming you back in the future. Pedro Tomé Jorge - General Manager

Dear Peter C., Thank you for your positive feedback. We are pleased to hear that you found our reception staff helpful and appreciated the convenience of the kitchen facilities, as well as the value of our parking options. We look forward to welcoming you back in the future. Pedro Tomé Jorge - General Manager

Dear Susan W., Thank you for taking the time to provide your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the cleanliness of your room and the convenience of our cleaning service during your extended visit. We understand your concerns regarding the bin disposal policy and the location of the disposal room. While we strive to maintain a hygienic environment for all our guests, we acknowledge that clear communication is essential. We will review our procedures to ensure that such information is conveyed more effectively during check-in. Your feedback regarding the disposal route is valuable, and we will consider it as we continue to enhance our guest experience. We look forward to welcoming you back next year. Pedro Tomé Jorge - General Manager

Dear Spike W., Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the lovely room, our convenient location, and the friendly service provided by our staff. Your positive feedback inspires us to maintain our high standards. Pedro Tomé Jorge - General Manager

Dear Jitendra J., Thank you for your feedback regarding your recent stay. We appreciate your comments on our location. However, we regret that our cleaning service policy did not meet your expectations during your long stay. Your input is invaluable to us as we strive to improve our services. Pedro Tomé Jorge - General Manager

Dear Kerry G., Thank you for your kind words regarding your recent stay at Aparthotel Adagio Access Brussels Europe. We are delighted to hear that you enjoyed our convenient location and the peaceful atmosphere during your visit. We look forward to welcoming you back for your next stay. Pedro Tomé Jorge - General Manager

Dear guest, Thank you for taking the time to share your positive experience at Aparthotel Adagio Access Brussels Europe. We are delighted to hear that you found our location convenient and that our studio apartment met your needs during your stay with your son. It is wonderful to know that you enjoyed the cleanliness of your accommodation, as well as the amenities we provide, including the communal area and the small shop in the foyer. We appreciate your feedback regarding the heated towel rail in the bathroom. While we strive to ensure that all amenities are functioning properly, we recognize that some issues may not be immediately visible. Your comments will be noted as we continue to enhance our services and facilities. Thank you once again for your review. We hope to welcome you back in the future for another pleasant stay. Pedro Tomé Jorge - General Manager

Dear Ms. I. Eich, Thank you for your kind words regarding our strategic location and the friendliness of our staff. We are pleased to know that you had a positive experience during your stay. Your feedback is greatly appreciated. Pedro Tomé Jorge - General Manager