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Sofitel Brussels Le Louise Hotel 5 stars

Customer review rating 4.4/5 6,985 reviews

Sofitel Brussels Le Louise
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+ 21 Services
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Room 1

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Hotel extras

  • Just steps from luxury boutiques

  • Vast terrace with garden

  • A prized Brussels bar

  • Free WIFI

  • Concierge services

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • ZAVENTEMPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Sofitel Brussels Le Louise

40 Avenue de la Toison d Or
1050
brussels
belgium

Tel: +3225142200

Fax: (+32)2/5145744

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS :  34, 54,71, 80, 6 Louise or Porte de Namur or Trôn

  • LOUISE :  2, 6 LOUISE

  • TRAM :  92, 94 LOUISE

  • By plane

    ANVERS At 50km / 31.25 miles

  • By plane

    OSTEND At 120km / 75 miles

  • By plane

    ZAVENTEM At 15km / 9.38 miles - Shuttle paying

  • By car

    ANVERS At 7km / 4.38 miles

  • By car

    GAND At 75km / 46.61 miles

  • By car

    NAMUR At 50km / 31.07 miles

  • By train

    BRUXELLES MIDI BRUSSEL ZU At 3km / 1.86 miles

GPS :50.835984, 4.356411

Our accommodations

All rooms are tastefully furnished and equipped with Sofitel's 'MyBed' for a good night's sleep. The amenities include a bath and shower, TV, mini-bar, high-speed and broadband Internet access.

CLASSIC ROOM, 1 King Size Bed, Stylish Decor

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds, Stylish Decor

  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Mini Bar

SUPERIOR ROOM, 1 King-Size Bed

  • Max. number of persons: 3
  • Area: From 26 m² / 280 sq ft
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, High Floor

Accessible room
  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds, High Floor

  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Mini Bar
Rooms

Our restaurants and bars

Maison Louise

Type of cuisine: International

Discover our new restaurant Maison Louise coming soon

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MISTER BLUE

Non contractual photo

Mister Blue coming soon...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 300 m²

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Sofitel Brussels Le Louise

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,985 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,494 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Perfect Location!

Customer review rating 4.4/5

Rahul S. Business - 11/03/2020 Confirmed reviews ALL

Stay was good. Nice location. Delay in room service during night

It was a great place to stay

Customer review rating 4.4/5

Anonymous Business - 06/03/2020 Confirmed reviews ALL

Very helpful staff the room was clean and comfortable

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Shift Leader

Hotel fine but vegan unfriendly

Customer review rating 4.4/5

Ellen Business - 04/03/2020 Confirmed reviews ALL

Had breakfast included but all I could eat was cereal and bread - did not even have margarine

Nice location

Customer review rating 4.4/5

Anonymous Business - 03/03/2020 Confirmed reviews ALL

Clean and comfortable. Breakfast was delicious, staff were polite and courteous.

Dear Mrs. L., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Shift Leader

Great location and quality service

Customer review rating 4.4/5

Anonymous Business - 03/03/2020 Confirmed reviews ALL

Stayed for a week on a business trip. The rate was group negotiated and reasonable. Breakfast was excellent. The location of the hotel is convenient, but sufficiently removed from the areas that are too touristy.

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Shift Leader

Good stay

Customer review rating 4.4/5

Cédric D. Business - 29/02/2020 Confirmed reviews ALL

Well located Very good staff (kind and efficient) 2 personal problem : I had the room 505 next to the elevator. Lots of noise when it is used. water drops on the window on a metal does a hell of a noise too when it rains (possible to modify this juste with a piece of rubber or else to prevent the metal noise!) But it was a very good stay!!!

Dear Mr. D., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. We have advised our reservations team of your preferences and will do our best to assign your room far away from elevators for your next stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Marie Shift Leader

Room Service was terrible

Customer review rating 4.4/5

Mya I. Business - 28/02/2020 Confirmed reviews ALL

Ordered room service during my first night, received it about 1.5 hours later, meat was overcooked, bun was completely dried out, it seemed as though it had just been sitting there in the kitchen and completely forgotten. When I mentioned this at reception, the only response I got was "I'm sorry", so still ended up paying for the disgusting meal. I only got half of what I ordered too, it seems as though they didnt hear or understand me. Otherwise, beds were comfortable and the room had a nice shower. Location was good too.

Dear Mya Maha I., Thank you for taking the time to tell us about your experience at the Sofitel Brussels Le Louise. I am sorry that your general experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that your comments have been shared with our directors to address the problems and prevent future occurrence. We also refund you the rooms service on your credit cards as a commercial gesture. Plus, for your next stay with us we will grant you a VIP treatment and a upgrade to superior or luxury room upon availability We appreciate you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future Sincerely, Tula Mayonga Assistant Responsable des Services d'Accueil

Sufficient and comfortable

Customer review rating 4.4/5

Faraz Business - 27/02/2020 Confirmed reviews ALL

The stay was fine - it was 2 nights. The best parts were the bed and the shower. The cafe had oatmilk which was wonderful! The room was slightly dusty and the exercise room pitiful I'm sorry to say.

Well located, charming hotel.

Customer review rating 4.4/5

B. Couples - 26/02/2020 Confirmed reviews ALL

Very nice and relaxing stay.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Sincerely, Isabelle Shift Leader

Good and relaxing weekend stay

Customer review rating 4.4/5

P.-e. W. Couples - 25/02/2020 Confirmed reviews ALL

We had a very relaxing stay at Le Louise, most of it was perfect and we really felt welcome thanks to an amazing team. Objectively, I would say that the rooms would need some refurbishment in order to really look like a 5-stars standard. However, they are very clean and well equipped, and the service is excellent. Thank you!

Dear Mr. W., We very much appreciate your comments regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also took good note of your feedback concerning the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Isabelle Shift Leader

Really good

Customer review rating 4.4/5

C. Families - 24/02/2020 Confirmed reviews ALL

Fine stay on the overall / just 'somehow weird was the bed clothing' -- just saying weird, not bad ! Nespresso coffee : great ! Silence : great !

Dear Bertrand C., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to know more about your breakfast experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

Very nice bed!

Customer review rating 4.4/5

Anonymous Couples - 23/02/2020 Confirmed reviews ALL

Good rooms with very nice beds!

Dear M. Wim M., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

Good

Customer review rating 4.4/5

Anonymous Business - 21/02/2020 Confirmed reviews ALL

My experience with Sofitel le Louise is good

Dear Mr. Jean blaise P., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

Very nice hotel

Customer review rating 4.4/5

Peter Couples - 20/02/2020 Confirmed reviews ALL

Nice rooms, friendly staff, a well located hotel close to the inner city

Dear Mr. Peter P., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

good hotel

Customer review rating 4.4/5

B. F. Couples - 18/02/2020 Confirmed reviews ALL

went for valentine's day, ask to have champagne and other stuff but there were nothing in the room when I get in.. I specifically asked for it at a time and sent two emails before coming to be sure. for the price that I paid and for such a hotel like this, It Is not acceptable. also for breakfast, I asked for a simply plein omlet, and I never received it.. 4 is just because the room was ok an I slept well.

Great staff and service

Customer review rating 4.4/5

Bill Business - 17/02/2020 Confirmed reviews ALL

The staff was very friendly and helpful. I needed to check in earlier than expected and they were able to accommodate me.

Dear Mr. William N., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

Terrible Stay

Customer review rating 4.4/5

Oluwatoyosi O. Business - 16/02/2020 Confirmed reviews ALL

My brand new Calvin Klein white dress that i just wore for the first time was spoilt by the laundry services. I am so hurt and disappointed. Will never stay here again. So many other clothes were spoilt too..apparently, the laundry person did not do a proper colour separation I am reachable on oo… if you need more details

Excellent Service from Isabelle; Food was not so good.

Customer review rating 4.4/5

Anthony Business - 14/02/2020 Confirmed reviews ALL

Isabelle at the reception provided excellent service throughout my stay. She was very responsive, and helpful. 5 star all the way. I gave 7 star because apparently you no longer offer the complimentary chocolate cookies. I also order well done steak 2 days running and they were practically burnt, I went to a restaurant down the road and had a well done steak and it was much better.

Dear Mr. Oluwaseun O., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

Hotel needs renovation

Customer review rating 4.4/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Nothing exciting. Stayed with you about 5 years ago and had good memories. This time I was I impressed. Hotel and room looked tired, nothing special about the room.

Dear M. Eran C., Thank you for taking the time to tell us about your experience at the Sofitel Brussels Le Louise. I am sorry that your general experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that your comments have been shared with our directors to address the problem and prevent future occurrence. Please also note we do express again our sincerest apologies and be assured this is not reflecting the level of service we would like to offer to our guests. We appreciate that you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Tula Mayonga Assistant Responsable des Services d'Accueil

great stay

Customer review rating 4.4/5

Ahron Friends - 12/02/2020 Confirmed reviews ALL

Counter personnel extremely helpful. Also in advising on parking. Breakfast requires improvement. Coffee was cold.

Dear Mr. Ahron R., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil
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