Le Louise Hotel Brussels - MGallery

Le Louise Hotel Brussels - MGallery 5 stars

Customer review rating (ALL Rating) 4.5/5 1,237 reviews

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Hotel extras

  • Walking distance to Brussels Historic City Centre & European District.

  • Close proximity to high-end dining and shopping experiences.

  • Signature on-site dining by Isabelle Arpin at the Masion Louise Restaurant and Wine Bar.

  • Fully equipped meeting room facilities and fitness area.

  • Lush private courtyard and garden.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Le Louise Hotel Brussels - MGallery

40 Avenue de la Toison d Or
1050 BRUSSELS
Belgium

GPS:50.835984, 4.356411

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

Maison Louise - Rest. & Wine Bar

Maison Louise is a high-flying restaurant located on the first floor of the hotel. It spans the entire width of the façade, with a number of alcoves overlooking the avenue. The whole restaurant is elegantly furnished in a resolutely contemporary style.

Our accommodation(s)

All rooms are tastefully furnished and equipped with Mgallery beds for a good night's sleep. The amenities include a bath and shower, TV, mini-bar, high-speed and broadband Internet access.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,237 reviews

TripAdvisor Rating  4.5/5  53 reviews

Good location but very noisy due to being on a main road

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Bathroom sink wasn't well cleaned

Dear Kadir B., Thank you for taking the time to tell us about your experience at the Le Louise Hotel Brussels - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies about the noice and the bathroom sink. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Salomé.C Marketing Manager

Well located nice and spacious room

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The bedroom and its facilities are highly recommended. Staff is friendly. I have a complaint. I booked the room through the travel agency of my employer, I was almost sure that breakfast was included but could not see it in the booking receipt; I asked twice in reception whether my breakfast was included and was told that it was not. Yet when I checked the receipt after check-out it does say that I had breakfast included. In the end I paid a working breakfast form me and the person I was meeting on business in the city centre and cannot claim it to my employer because for all terms and purposes the receipt that they paid to the hotel includes breakfast. Therefore I am rather disappointed with the information provided by the front desk.

Dear Mrs. B., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clément Aupin Rooms Division Manager

Well located, friendly and efficient staff

Customer review rating 5.0/5

Rl Business - Confirmed reviews ALL

Check-in in was smooth, everyone was helpful and friendly. Would definitely come back again

Dear Ronn L., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We are glad to hear you had a lovely stay and appreciate the hotel location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salomé.C Marketing Manager

Good location, nice food but a few less than perfect details

Customer review rating 3.5/5

Jessica R. Business - Confirmed reviews ALL

Room service was very slow and choices were limited - seemingly many dishes had run out and only salads were left by c9.30pm. When I did get the food though it was very nice and the waiter apologised. The shower gel was empty in my room and was not filled during my stay. Over-zealous cleaning staff who woke me up at 8.30am by entering my room when I was still asleep. This happened to a number of my colleagues too. Room very clean and bed comfy. Great location.

Dear Jessica R., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We are happy to read you had a nice stay. We are sorry to hear the food offer was limited for the room service. We have informed our team to be extra careful while cleaning the room. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salomé.C Marketing Manager

Good stay

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

We stayed at the hotel for 4 nights. The location was great for being close to the Eurostar station and IC trains that we used to go to Bruges and Leuven. Room was clean and very friendly staff.

Dear Shichia L., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We are glad to read the positive feedback and that you enjoyed your days. Thank you for appreciating the staff and taking advantage of the hotel's location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mia Technau Marketing Manager

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Other web-users rate our hotel

  • 251 reviews 9.2/10 Location
  • 461 reviews 8.2/10 Room
  • 629 reviews 9/10 Service
  • 221 reviews 8.1/10 Comfort
  • 217 reviews 8.6/10 Breakfast
  • 102 reviews 7.9/10 Cleanliness
  • 13 reviews 3.6/10 Wellness Area

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