Sofitel Brussels Le Louise Hotel 5 stars

Customer review rating 4.4/5 6,914 reviews
Sofitel Brussels Le Louise
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Hotel extras

  • Just steps from luxury boutiques

  • Vast terrace with garden

  • A prized Brussels bar

  • Free WIFI

  • Concierge services

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • Air conditioned
  • ZAVENTEMPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
Business services
  • 8 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Brussels Le Louise

40 Avenue de la Toison d Or
1050
brussels
belgium

Tel: +3225142200

Fax: (+32)2/5145744

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS :   34, 54,71, 80, 6 Louise or Porte de Namur or Trôn

  • LOUISE :   2, 6 LOUISE

  • TRAM :   92, 94 LOUISE

  • By plane

    ANVERS At 50km / 31.25 miles

  • By plane

    OSTEND At 120km / 75 miles

  • By plane

    ZAVENTEM At 15km / 9.38 miles - Shuttle paying

  • By car

    ANVERS At 7km / 4.38 miles

  • By car

    GAND At 75km / 46.61 miles

  • By car

    NAMUR At 50km / 31.07 miles

  • By train

    BRUXELLES MIDI BRUSSEL ZU At 3km / 1.86 miles

GPS :50.835984, 4.356411

Our accommodations

All rooms are tastefully furnished and equipped with Sofitel's 'MyBed' for a good night's sleep. The amenities include a bath and shower, TV, mini-bar, high-speed and broadband Internet access.

CLASSIC ROOM, 1 King Size Bed, Stylish Decor

  • Max. number of persons: 2
  • Area: From 24
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds, Stylish Decor

  • Max. number of persons: 2
  • Area: From 24
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Mini Bar

SUPERIOR ROOM, 1 King-Size Bed

  • Max. number of persons: 3
  • Area: From 26
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Mini Bar
Accessible room

LUXURY ROOM, 1 King Size Bed, High Floor

  • Max. number of persons: 3
  • Area: From 28
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds, High Floor

  • Max. number of persons: 3
  • Area: From 28
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Mini Bar

JUNIOR SUITE, 1 King-Size Bed, Lounge Area, Terrace View

  • Max. number of persons: 3
  • Area: From 37
  • Views: Courtyard side, City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

PRESTIGE SUITE, 1 King-Size Bed, Large Living Area

  • Max. number of persons: 3
  • Area: From 50
  • Views: Garden side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

OPERA SUITE, 1 King Size Bed, Cosy lounge, Relaxation area, Hammam, Jacuzzi

  • Max. number of persons: 3
  • Area: From 92
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Slippers
  • Nespresso machine
  • Mini Bar

Our restaurants and bars

Maison Louise

Type of cuisine: International

Discover our new restaurant Maison Louise coming soon

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MISTER BLUE

Photo non contractuelle / Strictly non binding

Mister Blue coming soon...

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 300

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Sofitel Brussels Le Louise

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,914 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,492 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Really good

Customer review rating 4.4/5

C. Families - 24/02/2020 Confirmed reviews ALL

Fine stay on the overall / just 'somehow weird was the bed clothing' -- just saying weird, not bad ! Nespresso coffee : great ! Silence : great !

Dear Bertrand C., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would like to know more about your breakfast experience. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

Very nice bed!

Customer review rating 4.4/5

Anonymous Couples - 23/02/2020 Confirmed reviews ALL

Good rooms with very nice beds!

Dear M. Wim M., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

Good

Customer review rating 4.4/5

Anonymous Business - 21/02/2020 Confirmed reviews ALL

My experience with Sofitel le Louise is good

Dear Mr. Jean blaise P., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

Very nice hotel

Customer review rating 4.4/5

Peter Couples - 20/02/2020 Confirmed reviews ALL

Nice rooms, friendly staff, a well located hotel close to the inner city

Dear Mr. Peter P., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

good hotel

Customer review rating 4.4/5

B. F. Couples - 18/02/2020 Confirmed reviews ALL

went for valentine's day, ask to have champagne and other stuff but there were nothing in the room when I get in.. I specifically asked for it at a time and sent two emails before coming to be sure. for the price that I paid and for such a hotel like this, It Is not acceptable. also for breakfast, I asked for a simply plein omlet, and I never received it.. 4 is just because the room was ok an I slept well.

Great staff and service

Customer review rating 4.4/5

Bill Business - 17/02/2020 Confirmed reviews ALL

The staff was very friendly and helpful. I needed to check in earlier than expected and they were able to accommodate me.

Dear Mr. William N., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

Terrible Stay

Customer review rating 4.4/5

Oluwatoyosi O. Business - 16/02/2020 Confirmed reviews ALL

My brand new Calvin Klein white dress that i just wore for the first time was spoilt by the laundry services. I am so hurt and disappointed. Will never stay here again. So many other clothes were spoilt too..apparently, the laundry person did not do a proper colour separation I am reachable on oo… if you need more details

Excellent Service from Isabelle; Food was not so good.

Customer review rating 4.4/5

Anthony Business - 14/02/2020 Confirmed reviews ALL

Isabelle at the reception provided excellent service throughout my stay. She was very responsive, and helpful. 5 star all the way. I gave 7 star because apparently you no longer offer the complimentary chocolate cookies. I also order well done steak 2 days running and they were practically burnt, I went to a restaurant down the road and had a well done steak and it was much better.

Dear Mr. Oluwaseun O., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

Hotel needs renovation

Customer review rating 4.4/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Nothing exciting. Stayed with you about 5 years ago and had good memories. This time I was I impressed. Hotel and room looked tired, nothing special about the room.

Dear M. Eran C., Thank you for taking the time to tell us about your experience at the Sofitel Brussels Le Louise. I am sorry that your general experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that your comments have been shared with our directors to address the problem and prevent future occurrence. Please also note we do express again our sincerest apologies and be assured this is not reflecting the level of service we would like to offer to our guests. We appreciate that you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Tula Mayonga Assistant Responsable des Services d'Accueil

great stay

Customer review rating 4.4/5

Ahron Friends - 12/02/2020 Confirmed reviews ALL

Counter personnel extremely helpful. Also in advising on parking. Breakfast requires improvement. Coffee was cold.

Dear Mr. Ahron R., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

Nice luxury hotel

Customer review rating 4.4/5

Tom Couples - 12/02/2020 Confirmed reviews ALL

Nice luxury hotel @ good location near shopping street Luisalaan. Friendly and helpful staff. Restaurant was being refurbished at the moment of our stay but that did not impact our experience. Only downside is the gym: very small with limited equipment .

Dear Mr. Tom C., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil
Customer review rating 4.4/5

Anonymous Couples - 12/02/2020 Confirmed reviews ALL

Not warned of ongoing renovations. Limited choices on the dinner menu. Furniture in the (temporary) restaurant looked tired. No parking in front of the hotel when we arrived by car.

Dear Mr. Henk M., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We want to apologies about issue with the parking spot, be sure that the information will be hand over to our conciergerie department. Plus, we have the pleasure to announce you the opening of our new restaurant " Maison Louise" that we hope will reach all your expectation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

It was okay

Customer review rating 4.4/5

Anastasiia Couples - 12/02/2020 Confirmed reviews ALL

The stay was only okay. The man at the entrance door doesn't greet the guests, I had to say hallo first. The room was nice and clean but had some small technical issues. I really loved the idea of calming tea that the housekeeping brings to the room in the evening, but there were no tea cups in the room... I didn't quite get the idea of breakfast: a staff member leads you to the table and offers to take a seat, you have to order coffee or tea and warm meals while sitting at the table and then stand up and go to take cold part of the breakfast. Maybe it would be more convenient to ask for the warm meals when you ask the room number, just an idea. And coffee was brought at once, so my cappuccino was almost cold when I finished eating and wanted to drink my coffee. I would prefer to make my coffee by myself when I want it. Or you could have a person at the bar who could take such orders. But in overall, breakfast was delicious: good quality, fresh and lots of choices.

Dear Mr. Anastasiia M., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil
Customer review rating 4.4/5

Anonymous Business - 09/02/2020 Confirmed reviews ALL

Good stay. As a diamond customer of Accor I get upgrades very often and on this occasion I got an upgrade to a suite. The suite itself has good space and a decent and comfortable bathroom. Dinner in the restaurant was fine (the bar & restaurant with a view on Brussels currently is in refurbishment but I expect that not to last very long). Unfortunately most staff don't speak Dutch, which for me as a Flemish citizen of Belgium is a major letdown. Belgium has three official languages: Dutch, French and German (a tiny area), and most staff don't speak the mother language of the largest population: Dutch. An improvement here is overdue.

Dear M. Erik V., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

Great location, Small Rooms

Customer review rating 4.4/5

Joseph Families - 04/02/2020 Confirmed reviews ALL

My father and I enjoyed our stay at Sofitel, although the experience could have been improved. Valet parking was expensive, so we did not choose this option and instead used a nearby garage. Because we booked with American Express, we had a $100 voucher for the restaurant and bar, which was a nice touch. We had a lovely dinner our last night there, completely paid for. We had issues with the heating system in our room - the central air was not able to be programmed and was thus too cold. The staff remedied the situation with a space heater which did not work well enough. For $300+ per night, this is simply unacceptable. Beds were small but comfortable but the room was a big small. For a similar price, we were able to get an executive suite in the heart of Paris a few days later. Overall, it was a nice experience but I don't think I would return.

Dear M. Joseph S., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We want to apologies about issue with the heating system, be sure that the information will be hand over to our Technic department. For your next stay with, will give you a VIP treatment. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

Enjoyed my stay

Customer review rating 4.4/5

Paul E. Business - 03/02/2020 Confirmed reviews ALL

I didn't spend a huge amount of time in the hotel but the time I did stay was good. In particular the staff were very helpful at breakfast. The refurbishments meant that having a drink in the bar in the evening did't feel natural since it was co-located with the restaurant.

Dear M. Paul Michael Rev E., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

Great location, friendly staff, rooms can be a bit better maintained.

Customer review rating 4.4/5

Xander Couples - 02/02/2020 Confirmed reviews ALL

Breakfast was really nice, Karima is great with guest service! before arrival i had contact with Isabelle, she took really good care of my room requests, also when i met here at the reception she dirrectly recognized my name and asked if the room was good. About the room, there where a few things that needed to be fixed (reported the important things at check-out) for a 5 star hotel the room should be maintained a bit better. Other notes: - The room directory is not up-to-date, prices parking are old. - Not enough power sockets next to the bed. - The rooms at the front of the hotel are noisy, we requested this room for the view, but the noise from the club's are really a point that you won't expect from a Sofitel. - For future renovations, add a hammam / sauna and this will be a perfect hotel for a weekend away.

Dear Mr Xander H., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team ( Espacially with Isabelle and Karima), which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

Hotel smells

Customer review rating 4.4/5

Anonymous Business - 02/02/2020 Confirmed reviews ALL

The hotel has a stuffy smell when you enter. My room smelled stuffy and old, as though chemicals had been used to disguise other odors. I opened the windows for 20 minutes before bed. I would have requested a different room if it was not 2330h and I was only staying one night.

Dear Ania C., Thank you for taking the time to tell us about your experience at the Sofitel Brussels Le Louise. I am sorry that your general experience did not meet your expectations; please allow me to express my sincerest apologies.Please rest assured that your comments have been shared with our directors to address the problem and prevent future occurrence. Please also note we do express again our sincerest apologies and be assured this is not reflecting the level of service we would like to offer to our guests. We appreciate that you are sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tula Mayonga Assistant Responsable des Services d'Accueil

Great service as always

Customer review rating 4.4/5

Phil Business - 02/02/2020 Confirmed reviews ALL

Great check-in, room faultless, why I always stay here.

Dear M. Philip R., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil

comfortable and wecloming

Customer review rating 4.4/5

Austin Business - 01/02/2020 Confirmed reviews ALL

Very welcoming and friendly staff, treated as a valued customer and warmly dealt with

DearM. Austin W., Thank you very much for sharing your experience regarding your stay at the Sofitel Brussels Le Louise. It is always a pleasure to receive positive feedback. I will share your comments with our team, which I am sure will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the eggs recommandation, we only do the eggs on request (à la minute) to keep the quality high and provide the best tour our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Tula Mayonga Assistant Responsable des Services d'Accueil
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