Le Louise Hotel Brussels - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 2,637 reviews

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Description

Hotel extras

  • Walking distance to Brussels Historic City Centre & European District.

  • Close proximity to high-end dining and shopping experiences.

  • Restaurant Maison Louise - Kitchen. Bar. Garden

  • Fully equipped meeting rooms with natural daylight, featuring modular spaces.

  • Our hotel's private garden, a serene escape and breath of fresh air in the heart of the city.

Our accommodation(s)

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Hotel location

Le Louise Hotel Brussels - MGallery Collection

40 Avenue de la Toison d Or
1050 BRUSSELS
Belgium

GPS:50.8361100735311, 4.357081579210728

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

MAISON LOUISE KITCHEN BAR GARDEN

Maison Louise, on the first floor, spans the hotel's facade with intimate alcoves overlooking the avenue. Enjoy seasonal cuisine in a contemporary setting with an open kitchen, or relax in our garden oasis.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,637 reviews

TripAdvisor Rating  4.5/5  209 reviews

Certificate of excellence 2024

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Stay was good. Minus is that the bar area was closed.

Dear Cees T., We very much appreciate your comments regarding your stay at Le Louise Hotel Brussels - MGallery Collection. It is always a pleasure to receive positive feedback. I will make sure to share your comments with our team, as I am certain that they will find your kind words encouraging in our ongoing efforts to improve the quality of our services. We are pleased that you enjoyed your stay overall, but we regret to hear about the closure of the bar area during your visit. Please rest assured that your feedback has been noted, and we will work to enhance this aspect of our guests' experience in the future. Thank you again for sharing your experience, and we hope your next visit will be even more enjoyable. Sincerely, Elise B. Marketing Assistant

Perfect location

Customer review rating 5.0/5

Marion Solo - Confirmed reviews ALL

Excellent central location with very comfortable room and very little noise. Staff extremely welcoming.

Dear Marion L., We very much appreciate your comments regarding your stay at Le Louise Hotel Brussels - MGallery Collection. It is always a pleasure to receive such positive feedback. I will be sure to share your comments with our team, as I am confident that your kind words will serve as an encouragement to everyone as we strive to continuously enhance the quality of our services. We are delighted that you found our central location convenient and appreciated the comfort of your room and the welcoming attitude of our staff. Thank you once again for sharing your experience, and we sincerely hope that your next visit will be just as enjoyable as this one. Sincerely, Elise B. Marketing Assistant

NOT AS GOODS AS PHOTO

Customer review rating 3.0/5

Mr J. Families - Confirmed reviews ALL

THE HOTEL WAS NOT AS PHOTO SHOWING THE ROOM - ADVISED YOURSELVES THE HOTEL BOOKING WAS TO CELEBRATE MY SONS 21 BIRTHDAY AND YOURSELVES INITIALLY GAVE US A ROOM AT THE FRONT OF THE HOTEL WHICH WAS VERY NOISY - WHEN COMPLAINED WAS THEN GIVEN A ROOM AT THE BACK OF THE HOTEL - THERE WAS NO IRON IN THE ROOM SO HAD TO REQUEST THIS - HAD TO MAKE 2 PHONES CALLS TO REQUEST THIS IRON? - THE DOOR TO THE BATHROOM HAD PAINT PEELING - WHICH I DID NOT EXPECT FOR A 5* STAR HOTEL. THE HOTEL BAR WAS ONLY OPEN FROM 5PM - AGAIN NOT WHAT YOU EXPECT FROM A 5* HOTEL - I REQUESTED ADDITIONAL WATER BOTTLES FOR THE ROOM WHICH NEVER ARRIVED !

Dear Jagtar J., Thank you for taking the time to share your feedback regarding your recent stay at Le Louise Hotel Brussels – MGallery Collection. I sincerely apologize that your experience did not meet your expectations and that you encountered several issues during your visit. We deeply regret that the room initially allocated for your son’s 21st birthday celebration was not as expected and that its location caused discomfort due to noise. While I am glad we were able to offer you a quieter room at the back of the hotel, I understand that this initial inconvenience impacted your overall experience. I apologize for the delay in delivering the iron you requested. This is not reflective of the service standards, and we will ensure that such delays do not occur in the future. We will be taken into consideration as we review our opening hours to better align with guest expectations. Lastly, I sincerely apologize for the oversight regarding the additional water bottles you requested. This should have been handled promptly, and I will follow up with the housekeeping team to ensure such lapses are addressed moving forward. Your feedback is invaluable, and we are taking the necessary steps to improve our services and facilities. I hope you will give us the opportunity to welcome you back in the future so we can provide you with the flawless experience you deserve. Please feel free to reach out to me directly if you plan another stay—I would be happy to personally oversee your arrangements to ensure your visit is exceptional. Warm regards, Salomé C. E-commerce Marketing Manager

Excelent experience

Customer review rating 5.0/5

G. Couples - Confirmed reviews ALL

We love this Nice chic boutique hôtel The staff is very smiley and help full Very Well located in the hart of brussels Highly recommend

Dear Philippe G., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery Collection. It is always a pleasure to receive such positive feedback. I will be sure to share your kind words with our team, as I am confident they will find your appreciation encouraging in our continuous efforts to provide exceptional service. Thank you for highlighting the charm of our hotel, the helpfulness and friendliness of our staff, and our central location in the heart of Brussels. Your recommendation means a lot to us, and we are delighted to have made your stay a memorable one. We look forward to welcoming you back soon for another excellent experience. Sincerely, Elise B. Marketing Assistant

Estancia agradable

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Estancia agradable

Dear Monica A., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery Collection. It is always a pleasure to receive positive feedback. We are delighted to hear that you had an enjoyable stay and that our Italian barman left such a positive impression on you. Your kind words will certainly be shared with him and the entire team as they serve as a great encouragement to continuously deliver excellent service. Thank you once again for sharing your experience. We look forward to welcoming you back soon and hope your next visit will be as pleasant as the previous one. Sincerely, Elise B. Marketing Assistante

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Other web-users rate our hotel

  • 838 reviews 9.5/10 Location
  • 1,205 reviews 8.7/10 Room
  • 1,610 reviews 9.4/10 Service
  • 15 reviews 7.6/10 WiFi
  • 615 reviews 8/10 Comfort
  • 591 reviews 9/10 Breakfast
  • 339 reviews 8.5/10 Cleanliness
  • 171 reviews 7.7/10 Bar

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