Le Louise Hotel Brussels - MGallery Collection 5 stars

Customer review rating (ALL Rating) 4.7/5 2,270 reviews

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40 Avenue de la Toison d Or, 1050 BRUSSELS, Belgium

Description

Hotel extras

  • Located in the heart of Brussels' shopping district

  • Quiet private garden and terrace

  • On-site concierge service

  • Modular meeting rooms with natural daylight

  • Restaurant & bar opening onto the garden

Our accommodation(s)

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Hotel location

Le Louise Hotel Brussels - MGallery Collection

40 Avenue de la Toison d Or
1050 BRUSSELS
Belgium

GPS:50.8361100735311, 4.357081579210728

Telephone
Fax +32 2 514 57 44

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

MAISON LOUISE KITCHEN BAR GARDEN

Maison Louise – Kitchen. Bar. Garden. is located on the first floor of the hotel, spanning its elegant facade with intimate alcoves overlooking the avenue. Seasonal cuisine in a contemporary setting with an open kitchen, or unwind in our garden.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,270 reviews

Customer review rating 4.5/5

Michael S. Couples - Confirmed reviews ALL

Staff was great

Dear Michael S., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery Collection. It is always a pleasure to receive such positive feedback. We are delighted to read that you enjoyed your overall experience, particularly our convenient location, the quality of service provided by our team, as well as the smooth arrival, comfort of your accommodation, and efficient departure. Your kind words will be shared with our team and will serve as a great encouragement as we continue striving to maintain and improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerryline S. Marketing Assistant

Customer review rating 0.5/5

Rustu C. T. Solo - Confirmed reviews ALL

I was surprised when I saw the room and couldn’t understand how this hotel could be five-star.

Dear Mr. T., Thank you for taking the time to share your detailed feedback following your recent stay at Le Louise Hotel Brussels – MGallery Collection. I am sorry to read that your experience did not meet your expectations, especially regarding your room, the overall condition of the hotel, and the level of recognition you received as a valued ALL Gold member. Regarding your comments about the room upgrade and late check-out, I would kindly remind you that both benefits are indeed part of the ALL loyalty program; however, thesubject to availay always remain to availibility at the time of your stay. Due to a particularly high occupancy level over the weekend of your visit, we unfortunately did not have the possibility to offer an upgrade but decided to extend your check out until 1PM. I fully understand how frustrating this may have felt, and I regret that this was not communicated to you in a more satisfactory and empathetic manner. That being said, please be assured that we take your loyalty very seriously, and it is never our intention to diminish the value of your status. Your remarks regarding the condition of the rooms, cleanliness, WiFi performance, and overall service attitude have been carefully noted and will be shared with the relevant teams, as they highlight areas where we must improve. I am, however, pleased to read that you enjoyed the bar experience and found the booking process smooth and efficient. Should you wish to discuss your experience further, please do not hesitate to contact me directly. Warm regards, Adrien Saelen Front Office Manager

Customer review rating 5.0/5

Carl J. Business - Confirmed reviews ALL

As always the staff and accommodations at Le Louise were excellent. As someone who has different locations throughout central Brussels to conduct business the location is superb! With public transportation and walking, non taxis or ride shares needed.

Dear Mr. J., Thank you very much for your continued loyalty and for taking the time to share such a detailed and positive review following your recent stay at Le Louise. We are truly delighted to read that both our team and accommodations consistently meet your expectations. Your kind words about our front desk and housekeeping teams mean a great deal, and I will be sure to share your feedback with them, as they will be proud to know they contributed to making you feel at home. We are also glad to hear that our central location continues to be a real advantage for your business trips in Brussels, allowing you to move around the city with ease. Thank you once again for your trust and recommendation. We very much look forward to welcoming you back to Le Louise on your next visit to Brussels. Sincerely, Kerryline S. Marketing Assistant

Customer review rating 4.0/5

Robert B. Couples - Confirmed reviews ALL

The room and the breakfast were excellent, also the welcome on arrival.

Dear Robert B., We very much appreciate your comments regarding your stay at Le Louise Hotel Brussels - MGallery Collection. It is always a pleasure to receive such positive feedback regarding the welcome upon arrival, the quality of your room, and the excellence of our breakfast. Your comments will be shared with the team and will serve as an encouragement to all staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerryline S. Marketing Assistant

Customer review rating 4.5/5

Ritu J. Families - Confirmed reviews ALL

Clean, comfortable and well located. The hotel was perfect for our short city break. The staff, especially the concierge, were friendly, knowledgeable and helpful. The hotel had good facilities and we enjoyed the breakfast. We would stay here again and recommend to friends and family.

Dear Ritu J., We very much appreciate your comments regarding your stay at Le Louise Hotel Brussels - MGallery Collection. It is always a pleasure to receive such positive feedback regarding our location, the comfort and cleanliness of the hotel, the quality of our facilities, as well as the friendliness and efficiency of our team, especially our concierge. Your comments will be shared with the team and will certainly serve as an encouragement to all staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerryline S. Marketing Assistant

Other web-users rate our hotel

  • 755 reviews 9.5/10 Location
  • 1,064 reviews 8.3/10 Room
  • 1,369 reviews 9.1/10 Service
  • 11 reviews 6.9/10 WiFi
  • 463 reviews 8.6/10 Breakfast
  • 314 reviews 7.9/10 Cleanliness
  • 121 reviews 7.3/10 Bar
  • 6 reviews 1.7/10 Pool

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