Le Louise Hotel Brussels - MGallery 5 stars

Dear Emmanuel H., Thank you for your wonderful feedback! We're thrilled to hear that your stay with us was "perfect as usual." It's great to know that you found your room comfortable, our staff friendly, and our location convenient. We aim to provide a consistent and exceptional experience for our guests, and your positive comments are a testament to our efforts. We truly appreciate your loyalty and the trust you place in us as your preferred hotel in Brussels. Should you ever need anything during your stay or have any special requests, please don't hesitate to let us know. We're here to make your stay as enjoyable as possible. Once again, thank you for your kind words. We look forward to welcoming you back for another perfect stay in the future. Warm regards, Clement T. - Marketing Team

Dear Tobias Otnes B., It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your constructive comments, and we'd like to address the specific points you mentioned: - We apologize for the oversight regarding the sheets not being changed during your stay. We take cleanliness seriously, and your feedback will help us improve in this area. - We regret the confusion with the romance package and the missing wine. We will review our procedures to ensure this doesn't happen in the future. Please know that we value all our guests, regardless of how they book, and we will work on improving our service to ensure thatyou feel welcomed and valued. We're glad you enjoyed your stay with us and that you would consider returning. Your feedback is valuable to us, and we look forward to welcoming you back to MGallery in the future. Sincerely, Clément T. - Marketing Team

Dear Aleksandrs B., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. Thank you so much for taking the time to share your wonderful experience with us. We're thrilled to hear that you had a great stay at our hotel and that you enjoyed every aspect of your visit. It's heartwarming to know that you felt well taken care of by our team right from the beginning. We take pride in delivering exceptional service to our guests, and your kind words reinforce our commitment. We're delighted that you were pleasantly surprised by the room upgrade. Providing memorable experiences is always our goal, and we're glad we exceeded your expectations. It's also fantastic to hear that you had an enjoyable dining experience in our restaurant. Our culinary team works hard to create delicious dishes, and your positive feedback is greatly appreciated. We truly value your review and hope to welcome you back in the near future. If you have any more feedback or suggestions, please don't hesitate to share them with us. Your feedback is invaluable as we continue to strive for excellence. Warm regards, Salomé.C Marketing Manager

Dear Antonio Z., Thank you for taking the time to tell us about your experience at the Le Louise Hotel Brussels - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please know that we value all our guests, regardless of how they book, and we will work on improving our service to ensure that every guest feels welcomed and valued. We hope you give us another opportunity in the future to provide you with the exceptional 5-star experience you deserve. Your feedback is important to us, and we will strive to make your next stay more enjoyable. Sincerely, Clément T. - Marketing Team

Dear Paul F., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Clément T. - Marketing Team