Le Louise Hotel Brussels - MGallery

Le Louise Hotel Brussels - MGallery 5 stars

Customer review rating (ALL Rating) 4.4/5 697 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Walking distance to Brussels Historic City Centre & European District.

  • Close proximity to high-end dining and shopping experiences.

  • Signature on-site dining by Isabelle Arpin at the Masion Louise Restaurant and Wine Bar.

  • Fully equipped meeting room facilities and fitness area.

  • Lush private courtyard and garden.

Hotel location

Le Louise Hotel Brussels - MGallery

40 Avenue de la Toison d Or
1050 BRUSSELS
Belgium

  • BUS:  34, 54,71, 80, 6 Louise or Porte de Namur or Trôn

  • LOUISE:  2, 6 LOUISE

  • TRAM:  92, 94 LOUISE

  • By plane

    ANVERS At 50km / 31 miles

  • By plane

    OSTEND At 120km / 75 miles

  • By plane

    ZAVENTEM At 15km / 9 miles - Shuttle paying

  • By car

    ANVERS At 7km / 4 miles

  • By car

    GAND At 75km / 46 miles

  • By car

    NAMUR At 50km / 31 miles

  • By train

    BRUXELLES MIDI BRUSSEL ZU At 3km / 1 miles

GPS:50.835984, 4.356411

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Maison Louise - Rest. & Wine Bar

Maison Louise is a high-flying restaurant located on the first floor of the hotel. It spans the entire width of the façade, with a number of alcoves overlooking the avenue. The whole restaurant is elegantly furnished in a resolutely contemporary style.

Our accommodation(s)

All rooms are tastefully furnished and equipped with Mgallery beds for a good night's sleep. The amenities include a bath and shower, TV, mini-bar, high-speed and broadband Internet access.

Our guest reviews

Our guest reviews for
Le Louise Hotel Brussels - MGallery

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  697 reviews

TripAdvisor Rating  4.5/5  31 reviews

Well located

Customer review rating 4.5/5

Darrigo Families - Confirmed reviews ALL

I was in the presidential suite , a very spacious accommodation. The room service was excellent, with care to cleaness and to supply of drinking water and coffee . At the restaurant there was good ambiance and the breakfast and dinner food was tasty and rich .

Dear Sebastiano D., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We are glad to hear you enjoyed our Suite and the room service. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salomé.C Marketing Manager

Perfect location and nicely updated and renovated

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I always have excellent service and attention from staff in this hotel. Everybody is most helpful and ready to accommodate any requests. The update and refurbishment of the hotel and the rooms is a success and I look forward to warmer days and using the courtyard terrace, too. Breakfast is excellent and back to usual standards and variety post Covid. ( a small suggestion if possible, to have almond milk alternative, please). Nice touch to provide extra fruit and coffee to pick up during the morning in front of the breakfast room. I have been a regular at the hotel for many years and appreciate the welcome note and delicious treats in my room, too. Thank you.

Dear Bojana B., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We are glad to readyou had a lovely time, and have enjoyed our room & our breakfast offer. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are sorry to hear that our staff did not propose you almond milk as we have some. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salomé.C Marketing Manager

Brilliant, great staff

Customer review rating 5.0/5

Peter B. Couples - Confirmed reviews ALL

Greeted at the front desk by extremely helpful staff member. Noticed it was my birthday and extended a warm, happy birthday wish. We were a late check in, and Gem assisted us getting to and settled in our room. The room was perfect, especially the bed sheets. Wish we could have stayed longer. Also, loved the location.

Dear Peter B., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salomé.C Marketing Manager

Great hotel

Customer review rating 4.5/5

Johnson S. Families - Confirmed reviews ALL

Good location near luxury shops and a short metro ride away from Brussels south station. Rooms were spacious, clean and comfortable.

Dear Kenneth T., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salomé.C Marketing Manager

What a lovely property

Customer review rating 4.5/5

Sean H. F. Business - Confirmed reviews ALL

The rooms are effortless and a joy. The restaurant is excellent. Your staff is your treasure. You need to address your arrival street visibility.

Dear Sean Hepburn F., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We are happy to read you had a lovely stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salomé.C Marketing Manager

Well located but loyalty is not valued

Customer review rating 3.5/5

Ethan Solo - Confirmed reviews ALL

The room was good however when I wanted to call the reception , it turns out the menu for reception was only for French meaning i had to walk down to reception. In addition, staff were not proactive with the explaining benefits like turn down service and I had to even ask about the gym Location on my own. I feel the staff can explain the services in the hotel more. Tho one found the service different with different staffs with some being more patient that others. In addition, the lack of minibar is unacceptable at a five star hotel, especially when this is a benefit for the status. Other than that the stay was good

hotel still under renovation

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

hotel still under renovation, the outside terrace is under work while we arrive in summer so no outside, the bar was closed, work in the meeting rooms + in the rooms. The room in front of mine was under construction so a lot of dust. Finally, a lot of noise in my room coming from a neighboring room (or from a room in the staff) until late in the evening and from 6am in the morning. Very short night and not restful while I was there for work

Chère Madame L., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à Le Louise Hotel Brussels - MGallery. Nous sommes navré que l'expérience n'est pu être à la hauteur de vos attentes et que les travaux en cours dans la chambres en face ont perturbé votre séjour. Vous allez être contacter par email, afin que notre management puisse faire le suivi. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Tula Reception Manager

Don't be put off by the entrance!

Customer review rating 4.5/5

Olgaf Business - Confirmed reviews ALL

I had never stayed at this hotel before, despite the fact that I come to Brussels regularly for work, and I am very grateful to the colleague who recommended it! The staff was very helpful and efficient all round, from the back office/reservation staff, to the waiters, to the bartender (who gave helpful recommendations on the wine selection) to the housekeepers (whom I wish to thank for a very thorough service!). The lobby area (and bar) are somewhat small, but I definitely look forward to coming back once the terrace opens!

Dear Olga F., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are glad to hear you have enjoyed the restaurant offers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salomé.C Marketing Manager

Well located

Customer review rating 4.0/5

Cyril G. Business - Confirmed reviews ALL

Comfortable rooms, friendly staff

Dear Cyril G., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We take into consideration your feedback regarding the bar. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salomé.C Marketing Manager

Wonderful staff, great location

Customer review rating 4.0/5

Melanie C. Couples - Confirmed reviews ALL

Thomas checked us in and gave us a great overview of the city - the next day he made sure we had a taxi to the airport. Other employees were great as well. We didn't pay for breakfast as it didn't look that great for the price. It should be more reasonably priced. We did have some drip coffee-it was ok not that hot. Great location. The hallway carpet is weird. Also our door lock didn't work correctly. It was really hot in our room but the AC got adjusted and the housekeeper brought a lighter blanket. Overall 8 out of 10 really just due to the options in the morning.

Fading gem?

Customer review rating 4.0/5

Patrick L. Business - Confirmed reviews ALL

I last stayed at Le Louise approximately 7-8 years ago. I was a bit sad to see that the gem that I had known has changed to an OK-ish hotel. Staff were friendly as always, and I know how hard it is to find good staff these days (I did culinary school myself and managed the restaurant of a hotel in Bruges). Not knowing how to make a simple croque monsieur (grilled on only one side?), not keeping the breakfast buffet warm, not having salt and pepper shakers on the table by default, these are all basic things and the kitchen staff needs a solid training on these fundamentals. I had originally taken a room with breakfast, but after my first breakfast experience I decided to cancel the breakfast included. The staff did not ask for feedback on the reason behind my decision, which is a missed opportunity to gather relevant info. Will I go back? Not sure. It made me a bit sad to see such a great hotel in this state. Go down to the fitness room, and you'll see exactly what I mean.

not done yet

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

while my room was fine, the rest of the hotel seems not ready yet. the courtyard was unavailable and the nice bar i had also looked forward to was closed.

Perfect room

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The room was top. All it needed to be One remark is that the chefs and people where talking loudly in the open kitchen on all sort of non-work-related matters. As a matter of fact, the kitchen seemed a bit of social meeting point of the hotel staff. It is not really zen in the morning to be confronted with this whilst eating breakfast. Two solutions: Close off the open kitchen or instruct everybody to work as silently as possible in the kitchen without access for other hotel staff

Dear Jozef V., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We are sorry to hear about the staff speaking loudly in the kitchen. We have informed our staff to be careful. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salomé.C Marketing Manager

clean, comfortable, well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Pleasant experience.

Dear Ann B., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salomé.C Marketing Manager

A hotel like a hotel should be

Customer review rating 5.0/5

J.y.j. Business - Confirmed reviews ALL

Accomodating Staff. Calm and friendly atmosphere. Great breakfast.

Dear John J., We very much appreciate your comments regarding your stay at the Le Louise Hotel Brussels - MGallery. We are glad to hear you had a great moment. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Salomé.C Marketing Manager

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