ibis Styles Brussels Centre Stephanie 3 stars

Customer review rating (ALL Rating) 4.4/5 913 reviews

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Description

Hotel extras

  • Free WIFI in the hotel

  • Rooms with fridge and microwave

  • Located in the best shopping district

  • Easy access (car or public transport)

  • Spacious rooms up to 3 people

Our accommodation(s)

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Hotel location

ibis Styles Brussels Centre Stephanie

Chaussee De Charleroi 66
1060 BRUSSELS
Belgium

GPS:50.829984, 4.356208

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  913 reviews

TripAdvisor Rating  4.0/5  824 reviews

Certificate of excellence 2023

An enjoyable stay in Brussels

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

My wife and I very much enjoyed our 4-night stay. The room (suite on the highest floor) was one of the most interesting rooms we have experienced -- I have stayed in Accor hotels all across the UK and Europe. As it happened, the first three nights were quiet, and we slept well. However, the last night was not so quiet -- perhaps there had not been people staying in one of the rooms next door. Unfortunately, on this last night I found it difficult to get to sleep because we could hear voices and the television from next door. We visit Brussels quite often to see family members, but I'm not sure I would use the Ibis Stephanie next time.

Dear Guest, We appreciate the time you have taken to share your feedback. We are grateful for your feedback and pleased to learn that your stay was enjoyable. We are delighted that you appreciated the cleanliness of your suite and our commitment to sustainability. It's great to hear that you found our no-cleaning option and the use of Earth water satisfactory, reflecting our efforts towards environmental consciousness. However, we regret that your final night was not as restful as the previous ones. We understand how important a peaceful night’s sleep is, especially for our guests who may be sensitive to noise. We encourage our guests to request rooms on the courtyard side for a quieter experience, as they can offer a more serene atmosphere. Finally, we are glad to know you valued the recognition received as a member of our loyalty program and that your suite provided a unique experience. We hope you managed to enjoy the vibrant location near Place Stéphanie and the various attractions within walking distance. We look forward to welcoming you back for a more peaceful stay in the future. Best wishes, Claude L'empereur E-mail: H9… - Tel: +32 2 612 81 30, General Manager

Comfortable and clean

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Satisfactory

Dear Guest, Thank you for taking the time to share your review. We are delighted that you found our hotel comfortable. Our team works hard to ensure that every guest enjoys a pleasant stay, and we're glad this was reflected in your experience. However, we apologize for the extended waiting time you encountered. We strive to provide prompt service to all our guests, and we're sorry we fell short of this goal during your visit. Regarding the TV connectivity, we appreciate your suggestion about the ability to cast or connect personal devices. We're always looking for ways to enhance our guests' experience, and we'll certainly consider this option for future improvements. Nonetheless, we're pleased to hear that you appreciated the cleanliness of our hotel. Our housekeeping team takes great pride in maintaining high standards of hygiene throughout the property. We hope to have the opportunity to welcome you back for an improved experience in the future. Best regards, Claude L'empereur E-mail: H9… - Tel: +32 2 612 81 30, General Manager

The location is great, easy walk to the center of the city.

Customer review rating 3.5/5

Nicolien Z. Friends - Confirmed reviews ALL

Friendly staff, clean room, location is central. It's besides a busy road with trams so at night you have to keep the windows closed. I would have preferred to have tea & coffee options in our own room, not sure why this is not an option. It makes a difference. The toiletries are of good quality. The cushion is really a cushion so one with a better quality would be preferable.

Dear Nicolien, Thank you very much for your review. We are delighted that you enjoyed our central location, the friendliness of our staff, and the cleanliness of your room. It is rewarding to know that these aspects of your stay met your expectations and contributed to a positive experience overall. However, we understand that the noise from the busy road was a concern and regret any inconvenience this may have caused. For future visits, we encourage guests to request a room on the courtyard side, which tends to be quieter. Additionally, while we do not currently offer in-room tea and coffee facilities, we provide complimentary coffee, tea, and hot chocolate 24/7 in our lobby for your convenience. We also note your comment regarding the pillows and would like to inform you that we do offer a variety of pillows at reception upon request to ensure a comfortable night's sleep for all our guests. Nevertheless, we are pleased that you found the quality of our toiletries to be satisfactory. Our team takes great pride in selecting amenities that enhance our guests' experience, and your recognition is appreciated. We look forward to welcoming you back on a future occasion. Best wishes, Claude L'empereur E-mail: H9… - Tel: +32 2 612 81 30, General Manager

Good everything

Customer review rating 4.5/5

Kerstin N. Families - Confirmed reviews ALL

Very pleasant stay. Great location, great area, shops, cafes and restaurants near. Tram stop right outside. Nice common area where we also had breakfast. Great breakfast, you can make your own waffles and boil your own egg. Our room was great and bathroom as well. Overall, very good. Only one thing to improve: get new towels.

Dear Kerstin, Thank you for taking the time to share your feedback. We are thrilled to know your stay with us was an enjoyable one. We are pleased you found our location convenient and that the tram stop right outside added to your positive experience. It's also wonderful that our common areas provided a comfortable setting for your stay and that the breakfast selections, including the option to make your own waffles and boil eggs, were to your liking. Rest assured, we acknowledge your comment regarding the need for new towels. We understand that such details are important for a comfortable stay and appreciate your feedback on this matter. Nonetheless, we are delighted that your accommodations, including the room and bathroom, were to your satisfaction. We look forward to welcoming you back. Best regards, Claude L'empereur E-mail: H9… - Tel: +32 2 612 81 30, General Manager

Best hotel in Brussels

Customer review rating 5.0/5

Slaven Business - Confirmed reviews ALL

I always at this hotel. The location is convenient, the hotel is clean, breakfast is fine, stuff is amazing, rooms are well equipped (there is a fridge and microwave). The tram is in front of the hotel, and the metro is some 15 min. by foot from the hotel, or 2 tram stops. Small supermarket is also in front of the hotel. That was my approx. 10th time in that hotel, I feel like at home.

Dear Slaven, Thank you for this review. We are absolutely thrilled to hear about the remarkable stays you have had with us at ibis Styles Brussels Centre Stephanie. We are delighted that you enjoyed our central location, the high standards of cleanliness we uphold, the selection at breakfast, and the exceptional service provided by our staff. It's wonderful to know that the well-equipped rooms, complete with a fridge and microwave, contributed to your comfort. Additionally, we appreciate your recognition of the convenience of having a tram stop and a small supermarket right in front of the hotel. We look forward to welcoming you back for another memorable experience. Best wishes, Claude L'empereur E-mail: H9… - Tel: +32 2 612 81 30, General Manager

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Other web-users rate our hotel

  • 534 reviews 9/10 Location
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  • 549 reviews 8.9/10 Service
  • 49 reviews 3.8/10 WiFi
  • 367 reviews 7.8/10 Breakfast
  • 292 reviews 7.5/10 Cleanliness
  • 74 reviews 5.3/10 Food
  • 9 reviews 0/10 Bar

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