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ibis Styles Brussels Centre Stephanie Hotel 3 stars

Customer review rating 4.4/5 4,710 reviews

ALLSAFE approved hotel

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ibis Styles Brussels Centre Stephanie
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+ 16 Services

Hotel extras

  • An ALLSAFE NSF certified hotel

  • Rooms with fridge and microwave

  • Located in the best shopping district

  • Easy access (car or public transport)

  • Spacious rooms up to 3 people

Hotel location

ibis Styles Brussels Centre Stephanie

Chaussee De Charleroi 66
1060 brussels
belgium

Tel: +3226128130

Fax: (+32)2/6128132

Check-in from 15h00

Check out up to 12h00

  • METRO :  LINE 2 AND 6 LOUISE

  • TRAM TO FAIDER :  LINE 92 OR 97 FAIDER

  • By plane

    BRUSSELS NATIONAL At 15.7km / 9.76 miles

  • By train

    MIDI STATION At 1.7km / 1.06 miles

GPS :50.829984, 4.356208

Hotel services

One breakfast

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
Catering services
  • No Restaurant
  • No Bar
  • Snack and beverage machine
    • Snack and beverage machine Additional charge
  • Breakfast
    • Buffet Additional charge
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 80 rooms
    • 4 rooms for people with reduced mobility
    • No family room
    • No connecting room
    • 80 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • Portuguese
    • English
    • Spanish
    • French
    • Dutch
  • Laundry / Valet Services
    • Pressing Additional charge
  • Wi-Fi
    • WiFi in the communal areas
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-in
    • Express check-out
  • Luggage storage
    • Luggage storage
Access to property
  • ibis Styles Additional charge
    • On site
    • Private
Well-being
  • ibis Styles
    • On site

Our accommodation(s)

Design accommodation with free Breakfast and free WiFi, individual safe, micro wave, refrigerator, hair-dryer and flat screen TV. Standard rooms all have a double bed and a bathroom with a shower. The spacious suites also have a small seating area.

Our guest reviews for
ibis Styles Brussels Centre Stephanie

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,710 reviews

TripAdvisor Rating 4.0/5

774 reviews

Customer review rating 5.0/5

Anonymous Solo - 14/10/2021 Confirmed reviews ALL

Excellente chambre

Well located hotel , good staff

Customer review rating 5.0/5

Filip Business - 13/10/2021 Confirmed reviews ALL

Perfect service

Perfect stay

Customer review rating 5.0/5

Monikaaa Couples - 02/10/2021 Confirmed reviews ALL

In the city center, very calm tram in front, good breakfast and coffe machine at the reception, nice spacy rooms

Clean, modern hotel offering all required services

Customer review rating 4.5/5

Stephen Families - 01/10/2021 Confirmed reviews ALL

I was very pleased with the hotel.

Clean and functional

Customer review rating 3.5/5

Rodrigo B. Business - 24/09/2021 Confirmed reviews ALL

This is a well-located, clean, and functional hotel, with great natural light and open views onto the street on the ground-floor main hall / breakfast room. The bedroom was clean, comfortable, and very functional. It had a large and stable table/desk with a good chair, and connected *sideways* to a wall, so that one could sit comfortably without facing a wall; this is a great option when guests actually want to use a desk to work and one I would recommend to other hotels. Lighting was where it should be. Simple and functional bathroom. Breakfast was what I would expect for this sort of hotel, good, not gourmet. My one complaint would be the wi-fi system. Although it worked perfectly in the main ground floor hall, it was weak and patchy in the bedroom. Also, the staff was polite, but seemed young and inexperienced and seemed unaware of any solution to this problem. Lack of hotel uniform added to the impression of the hotel not having a stable staff.

Dear M. B., We very much appreciate your comments regarding your stay at the ibis Styles Brussels Centre Stephanie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mi-José Mpongo General Manager

Great stay

Customer review rating 4.5/5

Anonymous Families - 18/09/2021 Confirmed reviews ALL

Very comfortable room and nice breakfast.

Value for money, comfortable and well located.

Customer review rating 5.0/5

Anthony Business - 07/09/2021 Confirmed reviews ALL

Well located, clean and comfortable, excellent friendly and efficient staff and general manager

Good location in the city

TripAdvisor rating 4.0/5

Ad J Solo travel - 03/09/2021 TripAdvisor review

Good, friendly and helpful staff. Located just outside the city centre and close to the Aveneu Louisa the room at the rear was very quiet. I slept well. Breakfast was fine. And when you want to go out and about you walk to the Grand Place/Grote Markt within fifteen minutes of the tram stop literally in front of the hotel.

Nice location, poor connection

Customer review rating 1.5/5

Thomas Business - 22/08/2021 Confirmed reviews ALL

Property is in a nice location, but when trying to use 2 different phone networks both had terrible connection. I tried also using the WiFi, but when it did connect it was incredibly slow and kept cutting out.

Well located for cafe lovers and restaurants for locals

Customer review rating 3.5/5

Julian Couples - 15/08/2021 Confirmed reviews ALL

Arriving at the hotel, we had a good experience. Covid protocols were in place, and guests and staff were adhering to them. The staff was friendly, and the check-in process was quick. For a weekend getaway, this hotel fits the bill. The room itself was subpar. My biggest complaint is the smell from the bathroom. Something reeking of mold would come from the bathroom after flushing the toilet or using the shower. Otherwise, the bed was comfortable. We did not use the television much, and we could hear that the location is quiet. You will get a good night's sleep here.

Dear M. C., We very much appreciate your comments regarding your stay at the ibis Styles Brussels Centre Stephanie. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mi-José Mpongo - General Manager

Super friendly staff

Customer review rating 5.0/5

Tatjana Families - 16/06/2021 Confirmed reviews ALL

We had a lovely stay at Ibis Styles Brussels Centre Stephanie. The location was great for shopping with Avenue Louise right around the corner. There was also a tram stop outside the front door but we decided to walk everywhere. Within 25 minutes you are in the heart of Brussels having walked past numerous interesting sites along the way. The room and breakfast were as expected from an Ibis Styles but our stay was made even more enjoyable by the girl from reception. She was always happy and helpful even when dealing with several jobs and guests all at once and on her own.

Dear Mrs. J., We very much appreciate your comments regarding your stay at the ibis Styles Brussels Centre Stephanie. It is always a pleasure to receive positive feedback. I have share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mi-José Mpongo - General Manager
Customer review rating 4.5/5

Cristina Business - 12/05/2021 Confirmed reviews ALL

Welcoming and attentive staff; excellent location

Dear Mrs. H., We very much appreciate your comments regarding your stay at the ibis Styles Brussels Centre Stephanie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mi-José Mpongo General Manager

Wonderful staff!

Customer review rating 4.5/5

Jean Families - 10/10/2020 Confirmed reviews ALL

The staff is very helpful and very welcoming. The location of the hotel is fantastic and the room very clean .

Friendly efficient staff

Customer review rating 4.5/5

James Business - 12/09/2020 Confirmed reviews ALL

Staff who managed the hygiene/Covid precautions very well in a friendly and effective way

Ideal

Customer review rating 4.5/5

Attila T. H. Business - 04/09/2020 Confirmed reviews ALL

Arrived late after long journey and it felt nice to enjoy hot drinks in the lobby. Clean, safe, tidy and comfortable

Convenient

TripAdvisor rating 4.0/5

AttilatheHun2014 Business - 01/09/2020 TripAdvisor review

Good and practical for short (and long) stays for everyone. Nice coffee machine in the lobby which helped me surviving the early morning hours before leaving to airport. I will use the hotel upon my next trip.

Dear Guest, Thank you so much for your review. It is always a pleasure to receive positive feedback, and this will inspire us to continue upholding our high standards. We look forward to welcoming you back soon. Kind regards, De Melo Bernardo, Front office Manager

Good location

Customer review rating 4.0/5

Fabrizio Families - 18/03/2020 Confirmed reviews ALL

Location is very convenient to/from airport and mass transit. From the airport, you just transfer at Brussels Central and take the 92 tram. Proper room with basic ammenities, neither new nor old. Gym is small but well-kept and ventilated. Breakfast was quite good. Friendly and multilingual staff. Limited selection of francophone channels on TV. Pricewise, an OK value for Brussels standards.

Dear Fabrizio, Thank you for taking the time to share this detailed feedback. We are very pleased your experience met your expectations. Your comment has been noted and we will take it into consideration for future improvements. It is a pleasure to know you were able to continue with your fitness regime in our gym. We look forward to welcoming you back. Best wishes, De Melo Bernardo, Front office Manager

Nice

TripAdvisor rating 5.0/5

IvettaR Family - 01/02/2020 TripAdvisor review

Nice hotel in great location. Good breakfast, nice room. In the room you will find all you need. Good for family and business trip. Location comfortable to visit all the city. Staff are very nice and helpful

Dear Ivetta, Thank you very much for your kind feedback. I would like to take this opportunity to express the gratitude of the entire team for your kind words. We are pleased to hear that everything was to your liking and that your stay with us met your expectations. It would be a pleasure to welcome you back in the future. Kind regards, Sophie Laruelle, Front office Manager

Danilo

TripAdvisor rating 3.0/5

danilokraner Business - 20/10/2019 TripAdvisor review

WIFI is terribly slow! High-speed Internet should be available for business guests. I needed to download some files from server, however without success ... The rest is well worth the price. Rooms are clean and breakfast is 0K!

Dear Danilokraner, Thank you for taking the time to share your valuable review. We are very pleased that our high standards met with your approval. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We are sorry for any inconvenience caused. We have taken note of your remarks regarding the internet and passed it to the relevant department. We hope to welcome you back. Best wishes, Sophie Laruelle, Front office Manager

Non-existent Cleanliness

TripAdvisor rating 1.0/5

SartzetOss Couples - 29/01/2019 TripAdvisor review

We stayed at the hotel 4 nights.On arrival we changed three rooms and all of them were dirty.The sheets had hairs.Τhe bathroom was in a miserable condition.The a/c does not work.We made many complaints.Τhe answer from the reception was that if we wanted we could leave.We have pictures of all of them for proof.The worst ibis styles hotel we have ever been.

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