ibis Styles Brussels Centre Stephanie 3 stars

Customer review rating (ALL Rating) 4.4/5 752 reviews

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Description

Hotel extras

  • Free WIFI in the hotel

  • Rooms with fridge and microwave

  • Located in the best shopping district

  • Easy access (car or public transport)

  • Spacious rooms up to 3 people

Our accommodation(s)

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Hotel location

ibis Styles Brussels Centre Stephanie

Chaussee De Charleroi 66
1060 BRUSSELS
Belgium

GPS:50.829984, 4.356208

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  752 reviews

Customer review rating 2.5/5

Gayot D. Families - Confirmed reviews ALL

comfortable, no noise from the city, small space for children in the breakfast room. However, we were not aware we had to book the parking and we were unable to charge our car despite the price of 20€/day

Dear D., Thank you for taking the time to share your feedback with us. We’re pleased to know you appreciated the convenient location of our hotel and found your room peaceful during your stay. That said, we sincerely apologize that your experience fell short in some areas. Our parking availability operates on a first-come basis as noted during booking, and electric charging stations aren’t currently listed among our amenities. We also regret the miscommunication regarding housekeeping protocols, which typically follow guest preferences. Nonetheless, our team remains committed to providing comfortable stays and is always reachable via the intercom for immediate assistance in shared facilities like parking access. We certainly hope that we can welcome you back again. Best regards, Claude Lempereur, General Manager

Customer review rating 1.5/5

Antoine B. Business - Confirmed reviews ALL

I have stayed 7 times in this hotel since September 2025, the quality keeps getting worse and worse. The bathroom smells of sewer despite informing the reception (and they do noting). The shower floor is old and stained. The coat racks are broken and some lights don’t work (room 101). The reception staff is cold and unfriendly.

Dear Antoine, Thank you for taking the time to share your feedback. We are pleased to know your arrival and check-in process went smoothly and that your accommodation met our standards of comfort and cleanliness. Our team strives to provide efficient service, and we’re glad this reflected during your stay. While we always aim for consistency, we sincerely apologize that aspects of your welcome experience and room ambiance did not meet your expectations. Your remarks about the standards of hospitality are being reviewed, and we will reinforce the importance of acknowledging our loyal guests like yourself. It is heartening to hear your positive remarks on the team’s general service and value for money. As a Platinum member, your continued trust means a great deal, and we hope to restore your confidence during future visits. We hope that we may have the occasion to welcome you back for a better experience. Best regards, Claude Lempereur, General Manager

Customer review rating 5.0/5

Andrew S. Couples - Confirmed reviews ALL

We stayed here because, although we live around the corner, the elevator in our home building was broken, and accessibility is essential for us. The staff were so helpful at all times. We had so many questions, and they were just super. The accessible room was also great.

Dear Andrew. Thank you for your review. It is wonderful you had such a comfortable experience with us. We’re delighted our team could assist you so effectively during your stay. Knowing our accessible room met your needs brings us great satisfaction, and we’re equally pleased the ALL app made your booking process seamless. Your appreciation for our loyalty program is truly valued, and we hope it continues to enhance your future stays. Once again, thank you for highlighting the positive aspects of your visit. We hope to have the opportunity to welcome you back again on a future occasion. Best regards, Claude Lempereur, General Manager

Customer review rating 4.5/5

Marson B. G. F. Families - Confirmed reviews ALL

Really nice room and amenities that is well looked after.

Dear F., Thank you for positively reviewing your visit. We are thrilled to hear you had an amazing stay at ibis Styles Brussels Centre Stephanie. It’s wonderful that you appreciated our well-maintained rooms and amenities designed for comfort. We strive to create a welcoming environment for families like yours. Regarding the internet connection, we regret any inconvenience you experienced and will take your feedback into consideration. We also hope you enjoyed exploring our central location near Avenue Louise and the European institutions during your visit. We hope to welcome you back for another pleasant stay. Best wishes, Claude Lempereur, General Manager

Customer review rating 5.0/5

Sourabh S. Couples - Confirmed reviews ALL

The staff were genuinely very helpful, and the location was excellent. One of the best parts was the unlimited coffee available for guests it tasted really good and was a lovely bonus during the stay. I have stayed at Ibis hotels many times across different countries and locations, but this particular property truly stood out. It was a much better experience than I expected and easily one of my best stays with Ibis.

Dear Guest, Thank you for your great feedback. We are thrilled you had such a delightful stay at ibis Styles Brussels Centre Stephanie. Our team is always happy to assist our guests in any way they can, and we are glad their efforts made your visit more enjoyable. The coffee station in our lobby is indeed a favorite among visitors, and we are pleased you found it both convenient and satisfying during your time with us. We look forward to welcoming you back. Best regards, Claude Lempereur, General Manager

Other web-users rate our hotel

  • 388 reviews 9/10 Location
  • 476 reviews 7.5/10 Room
  • 370 reviews 8.8/10 Service
  • 22 reviews 6.3/10 WiFi
  • 222 reviews 7.5/10 Breakfast
  • 213 reviews 7.5/10 Cleanliness
  • 6 reviews 0/10 Wellness Area
  • 5 reviews 0/10 Bar

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