ibis Styles Brussels Centre Stephanie 3 stars
Customer review rating (ALL Rating) 4.3/5 394 reviews
ALLSAFE approved hotel
An ALLSAFE NSF certified hotel
Rooms with fridge and microwave
Located in the best shopping district
Easy access (car or public transport)
Spacious rooms up to 3 people
Chaussee De Charleroi 66
METRO: LINE 2 AND 6 LOUISE
TRAM TO FAIDER: LINE 92 OR 97 FAIDER
BRUSSELS NATIONAL At 15.7km / 9.76 miles
MIDI STATION At 1.7km / 1.06 miles
Check-in from - Check out up to
Design accommodation with free Breakfast and free WiFi, individual safe, micro wave, refrigerator, hair-dryer and flat screen TV. Standard rooms all have a double bed and a bathroom with a shower. The spacious suites also have a small seating area.
100% genuine reviews from our guestsFind out more
Customer review rating 4.5/5
Ewa C. Business - Confirmed reviews ALL
One of the better Ibis experiences I have had in Europe - really well done to the Team.
Dear Ewa, We would like to thank you for taking the time to leave this review about your recent visit. We are very glad that you had a wonderful experience with us. Your positive feedback inspires our team to continue upholding our high standards. We look forward to welcoming you again. Kind regards, Mi-José Mpongo E-mail: H9… - Tel: +32 2 612 81 30, General Manager
Customer review rating 3.5/5
L B. Business - Confirmed reviews ALL
Glad they stopped the ridiculous wrapping of everything in plastic at breakfast. That was the only thing that annoyed me last time. Will be back.
Dear Lutz, Thank you for sharing your experience with us. It's rewarding to know that you had a pleasant stay with us; your positive rating encourages us to continue to maintain the high standards of service we set ourselves. We hope to see you again soon. Best regards, Mi-José Mpongo E-mail: H9… - Tel: +32 2 612 81 30, General Manager
room reservation for restricted mobility guests??
Customer review rating 3.0/5
Flying B. Business - Confirmed reviews ALL
Before Corona we could indicate in the comments or request that we required an accessible room. We did so this time but when we came to the hotel no such message or request was received. We ended up in a normal room as it was getting late and trying to get a room with disabled access in Brussels is not easy (and no help offered by Ibis either). So, if you would like to welcome disabled people who need an accessible room you must improve your reservation system. It is not done to ignore requests like this as it is a go or no go issue. Other hotel chains offer us the disabled access room on reservation, so why can't you? A telephone number that is clearly displayed from the affected hotel ensures that guests may check whether they are welcome or not.
Dear Mrs V., Thank you for taking the time to share your feedback with us. We are so sorry for the inconvenience caused. However, upon double-checking our system we can confirm that we did not receive such a request with your booking, otherwise, we would of course have made sure to satisfy your requirements. Unfortunately, the hotel was fully booked and therefore we were unable to fulfil your request on your arrival. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We hope to have the opportunity of welcoming you for a more memorable stay in future. Kind regards, Mi-José Mpongo E-mail: H9… - Tel: +32 2 612 81 30, General Manager
Customer review rating 4.0/5
Chris Couples - Confirmed reviews ALL
Room was nice and breakfast was good. Staff were welcoming and helpful. Television did not work (reception on most channels was very poor) in our room and front desk was busy when we came down so did not report it.
Dear Christopher, Thank you for your kind review. We are glad to hear that you enjoyed your stay at our hotel and our attentive team took good care of you. We have noted your comment regarding the issue with the TV and please accept our apologies for any inconvenience; our technical team will be looking into this immediately. Nevertheless, we are pleased that you found our breakfast a great way to start off the day. It would be a pleasure to welcome you back on another occasion. Kind regards, Mi-José Mpongo E-mail: H9… - Tel: +32 2 612 81 30, General Manager
Well located by tram stop. Helpful staff
Customer review rating 5.0/5
Michael H. Families - Confirmed reviews ALL
Breakfast was v good. The staff were v helpful and friendly too - arranged taxi for us and dealt with our query about getting an email implying we hadn't paid for one of our two rooms. (We had booked them separately and paid for both at the same time on arrival) I liked the security ie using bedroom card to access lift.
Dear Michaël, Thank you for positively reviewing your time at our hotel. We are delighted that you had a pleasant experience during your stay with us and thank you for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We look forward to welcoming you back on your next visit! Best wishes, Mi-José Mpongo E-mail: H9… - Tel: +32 2 612 81 30, General Manager
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