ibis Styles Brussels Centre Stephanie 3 stars

Customer review rating (ALL Rating) 4.4/5 759 reviews

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ibis Styles Brussels Centre Stephanie - Image 1
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Chaussee De Charleroi 66, 1060 BRUSSELS, Belgium

Description

Hotel extras

  • Free WIFI in the hotel

  • Rooms with fridge and microwave

  • Located in the best shopping district

  • Easy access (car or public transport)

  • Spacious rooms up to 3 people

Our accommodation(s)

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Hotel location

ibis Styles Brussels Centre Stephanie

Chaussee De Charleroi 66
1060 BRUSSELS
Belgium

GPS:50.829984, 4.356208

Telephone
Fax +32 2 612 81 32

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  759 reviews

TripAdvisor Rating  4.1/5  838 reviews

Customer review rating 4.0/5

Fabio L. Business - Confirmed reviews ALL

Good location Standard hotel

Customer review rating 5.0/5

Aleksandr D. Business - Confirmed reviews ALL

Everything was perfect, except the noise from ventilation system, also conditioning did not help much to heat the room

Dear Aleksandr, We would like to thank you for sharing a review about your experience in our hotel. We’re delighted to hear you enjoyed your overall stay with us. It’s wonderful to know our services met your expectations as a Platinum member and that you appreciated the convenience of booking through your travel agent. We’re also pleased your welcome drink experience matched your preferences. That said, we regret any discomfort with your room’s climate control during the colder weather. Our individual air conditioning units typically allow +/-3° adjustments, and we’re reviewing this feedback with our maintenance partners. Nonetheless, we hope our central location near Avenue Louise’s shopping area and European institutions added value to your business trip. Our team remains committed to providing the seamless experience loyal guests like yourself deserve. We look forward to welcoming you again soon. Best wishes, Claude Lempereur, General Manager

Customer review rating 5.0/5

Abdelkader S. Solo - Confirmed reviews ALL

Good morning. The hotel is great, I had a wonderful time, but when I asked them for a service to extend my stay by two nights, they didn't grant it.

Dear Abdelkader, Thank you for taking the time to share your review. We are delighted you enjoyed your time at ibis Styles Brussels Centre Stephanie. It was particularly rewarding to hear you appreciated our team’s service, especially Matchiek’s contribution to your stay. Our colleagues always aim to create memorable moments for our guests. Regarding your request for an extended stay, we regret we couldn’t accommodate this due to availability constraints. Our team does their utmost to fulfill special requests whenever possible. We’re equally pleased to know you value our ALL loyalty program and would recommend both our brand and loyalty scheme to others. This feedback motivates us to maintain our high standards. Thank you again. We look forward to welcoming you back soon. Kind regards, Claude Lempereur, General Manager

Customer review rating 3.0/5

Chadi H. Solo - Confirmed reviews ALL

1st day got in the shower to be surprized that the shampoo bottle was empty, since im already there under water i skipped shanpooing… then went out to call the reception and no one answered. the bext day i told the reception that i had no shampoo and that the shower gel was almost empty they said ok… at night i realize that thy had put a new shampoo bottle yet the almost empty shower gel was still untouched.( to note that i was staying for 3 nights and the shower gel bottle barely made it to the last day)

Dear Chadi, Thank you very much for your recommendation. We appreciate you highlighting the convenience of our digital booking system, which aims to simplify travel planning for our guests. That said, we sincerely regret the shortcomings you experienced with our bathroom amenities provisioning. Our 24-hour reception team is always available to address such needs immediately when notified, and we’ve reinforced our room inspection protocols to prevent recurrence. We’re particularly pleased to hear your arrival and departure processes met your expectations, as we strive to maintain efficient service standards throughout every guest journey. We hope to have the opportunity to welcome you back again on a future occasion. Best regards, Claude Lempereur, General Manager

Customer review rating 4.0/5

David A. Families - Confirmed reviews ALL

Always a good stay, no different this time

Dear David, Thank you for choosing our hotel. We appreciate your continued trust in our hotel as a Classic member of our loyalty programme. However, we regret the oversight regarding previous guests’ items and the connectivity challenges you experienced. Our team is committed to thorough room preparations and we’ve recently upgraded our network infrastructure. We hope you were able to enjoy our central location near Avenue Louise shopping area during your family visit. We hope to welcome you back for another pleasant stay. Best wishes, Claude Lempereur, General Manager

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Other web-users rate our hotel

  • 405 reviews 8.8/10 Location
  • 484 reviews 7.7/10 Room
  • 394 reviews 8.8/10 Service
  • 25 reviews 6/10 WiFi
  • 229 reviews 7.6/10 Breakfast
  • 206 reviews 7.6/10 Cleanliness
  • 6 reviews 0/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.