ibis Styles Brussels Centre Stephanie 3 stars

Customer review rating (ALL Rating) 4.4/5 749 reviews

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Description

Hotel extras

  • Free WIFI in the hotel

  • Rooms with fridge and microwave

  • Located in the best shopping district

  • Easy access (car or public transport)

  • Spacious rooms up to 3 people

Our accommodation(s)

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Hotel location

ibis Styles Brussels Centre Stephanie

Chaussee De Charleroi 66
1060 BRUSSELS
Belgium

GPS:50.829984, 4.356208

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  749 reviews

Customer review rating 4.0/5

Manfred G. Families - Confirmed reviews ALL

Easy going, a bit of a walk from the train station, but a nice place to stay.

Customer review rating 5.0/5

Paula M. Families - Confirmed reviews ALL

Lovely hotel, complimentary drinks, pastries, lovely staff

Dear Paula, Please accept our sincere thanks for this glowing review. We are thrilled you had such a wonderful experience at ibis Styles Brussels Centre Stephanie. It’s fantastic to hear you enjoyed our welcoming atmosphere and the complimentary refreshments available throughout your stay. Our team takes great pride in providing attentive service, and we’re delighted they contributed to making your family trip memorable. It would be our pleasure to have you return on another occasion. Very best wishes, Claude Lempereur, General Manager

Customer review rating 5.0/5

Richard T. Solo - Confirmed reviews ALL

Stay was perfect

Dear Richard, We really appreciate this positive review of your recent visit. We are delighted to read that your stay at ibis Styles Brussels Centre Stephanie met your expectations. It was a pleasure to know you appreciated our central location near Avenue Louise and found your experience trouble-free. Your recognition as a valued ALL Accor member motivates us to continue delivering memorable stays. We look forward to welcoming you back in the future. Kind regards, Claude Lempereur, General Manager

Customer review rating 4.5/5

Alberto G. Solo - Confirmed reviews ALL

Since I'm familiar with the central area of the city, I wanted to stay just outside but still well located. This really met that goal. Plus the room was really comfortable and staff nice.

Dear Alberto, Thank you for choosing our hotel. We are delighted your stay at ibis Styles Brussels Centre Stephanie matched your expectations. It’s wonderful your room provided the comfort you hoped for, and our team made a positive impression. We’re also glad our location offered the balance of convenience and accessibility you sought. As members of our loyalty program receive exclusive benefits, we appreciate your advocacy. We hope to welcome you back in the future. Best regards, Claude Lempereur, General Manager

Customer review rating 1.0/5

Inga A. Business - Confirmed reviews ALL

There were zero clean surfaces in the whole room. Extreemely stained carpets, moldy shower, stained table and shairs, scratched and dirty doors, joinery and walls, leaking water in wc and shower. Leftover bath products left uncleaned from previous guests on bathroom counter. Stained towels. Holes in bed linen. No physical lock on the door made me feel unsafe as there were numerous aggressively looking homeless men sleeping, laying on the pavement, urinating in public, aggresively showting in the near premisses (less than 50 meters radius) of the hotel. These conditions might be acceptable if the place positioned itself as a hostel, not a mid-range business hotel and also if the pricing was adjusted accordingly. The two acceptable things during the whole stay were the reception desk staff and unlimited refills of ok quality coffee.

Dear Inga, Thank you for letting us know about your concerns. We appreciate your recognition of our front desk team’s professionalism and the convenience of our complimentary coffee service. We sincerely apologize that your experience fell short in several areas surrounding room conditions and surroundings. Your comments on cleanliness and maintenance have been taken seriously, as we continuously strive to uphold our standards. While we cannot alter external factors, guest safety remains a priority, and we address concerns promptly when informed. Thank you again for highlighting areas where we can improve. We remain committed to enhancing every guest’s experience through attentive service and consistent quality. We hope we can provide you with an improved stay in the future. Kind regards, Claude Lempereur, General Manager

Other web-users rate our hotel

  • 376 reviews 9.1/10 Location
  • 484 reviews 7.3/10 Room
  • 357 reviews 8.5/10 Service
  • 19 reviews 3.9/10 WiFi
  • 216 reviews 7.1/10 Cleanliness
  • 213 reviews 7.2/10 Breakfast
  • 8 reviews 2/10 Wellness Area

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