ibis Styles Brussels Centre Stephanie Hotel 3 stars

Nice location, walking distance to the center, about 25min. Along a busy street with a tram line. Hotel staff welcoming and polite. Rooms nice, with a fridge and microwave. Breakfast ok. It's nice that you can boil eggs for you, but it's not nice that you cannot quench a hard-cooked egg in cold water -since it will make it so easy to peel.

The staff were very helpful when it came to checking in, as I had arrived early they facilitated a room for me. They also helped me when I left my phone in a taxi.

I stayed one night only. The only (important) problem I found is the very poor connection to the mobile network in the room that forced me to use the Hotel WiFi to receive Whatsapp msgs but difficult to receive calls.

Excellent stay the two first nights until the Saturday night, my third night where i couldn't sleep as people were coming and going in the hall, slamming the door and shouting. I phone the reception at roughly 1.am. The first time nobody answered, the second time somebody told me that they were going to see. The next morning i went to inquire on what had happened. The receptionist told me that he didn't know there was no communication from the night receptionist and he told me that unfortunately it was Saturday. As if it was an excuse for the customers not to sleep on that night. I remind you that we are still paying for the room even though we couldn't sleep.

Stay was okay for one night, but wouldn't stay longer - walls very thin, not 100% clean and most light bulbs broken or not existing at all.

I once had a great stay at an ibis Styles hotel in another country, and the hotel was modern, comfortable, had a pizza shop inside, and offered plenty of amenities. I thought I would get something similar here, but I was disappointed. As a gold member, I was given two tokens to use in the vending machine like I was at a carnival, as they had no bar. There was also no cafe or any place to purchase food, though they rip you off by charging 4 euros for one bottled water (something which the other ibis Styles offered for free in my room). However, the staff were very friendly and helpful, and I really appreciate that.

Friendly staff, rooms clean and quiet. It's a 20 minute walk to the centre of old Brussels. Will certainly use it again should we visit Brussels.

I was kindly welcomed on my arrival and the staff took care of my needs from the very first moment and tried their best to facilitate the access to the room as soon as possible and make the waiting period (not much) as comfortable as possible. The rest of the time I spent at the hotel was really good.

Very welcoming staff

Nice hotel in great location. Good breakfast, nice room. In the room you will find all you need. Good for family and business trip. Location comfortable to visit all the city. Staff are very nice and helpful

WIFI is terribly slow! High-speed Internet should be available for business guests. I needed to download some files from server, however without success ... The rest is well worth the price. Rooms are clean and breakfast is 0K!

We stayed at the hotel 4 nights.On arrival we changed three rooms and all of them were dirty.The sheets had hairs.Τhe bathroom was in a miserable condition.The a/c does not work.We made many complaints.Τhe answer from the reception was that if we wanted we could leave.We have pictures of all of them for proof.The worst ibis styles hotel we have ever been.

Pleasant stay in this nicely renewed HTL. 3 main positives: spottlessly clean, very friendly and welcoming staff, eco-friendly HTL. As a bonus possibility to have a hot drink during the stay and have a mini-viennoiserie to your cuppa, which remained from the breakfast, great idea. Wifi well working in my room made may stay easier as well. Would come back again for sure!

I would recommend the hotel to anyone looking to spend time in Brussels. The location was perfect, close to everything. The streetcar right in front of the hotel. The room was very clean. I have nothing but good things to say about the hotel. I would definitely stay there again.

Good location, 20 min away from the hear of Brussels by foot. Also less than 10 minutes from the Louise commercial area. But difficult to park in the area.Clean and big room. Very nice employees making my stay great.