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ibis Styles Brussels Centre Stephanie Hotel 3 stars

Customer review rating 4.4/5 4,456 reviews
ibis Styles Brussels Centre Stephanie
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Hotel extras

  • Located in the best shopping district

  • Easy access (car or public transport)

  • Good value for money

  • Spacious rooms up to 3 people

  • 24/7 reception service

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
Catering
  • Breakfast
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • Copy/print service available

Hotel location

ibis Styles Brussels Centre Stephanie

Chaussee De Charleroi 66
1060
brussels
belgium

Tel: +3226128130

Fax: (+32)2/6128132

Contact email

Check-in from 14h00

Check out up to 12h00

  • METRO :   LINE 2 AND 6 LOUISE

  • TRAM TO FAIDER :   LINE 92 OR 97 FAIDER

  • By plane

    BRUSSELS NATIONAL At 15.7km / 9.76 miles

  • By train

    MIDI STATION At 1.7km / 1.06 miles

GPS :50.829984, 4.356208

Our accommodations

Design accommodation with free Breakfast and free WiFi, individual safe, micro wave, refrigerator, hair-dryer and flat screen TV. Standard rooms all have a double bed and a bathroom with a shower. The spacious suites also have a small seating area.

Accessible room

Standard room with double bed

  • Max. number of persons: 2
  • Area: From 18m²
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk

Superior room with double bed and a single roll away bed

  • Max. number of persons: 3
  • Area: From 24m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk

Suite room with double bed and seating area with sofa bed

  • Max. number of persons: 3
  • Area: From 32m²
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Business Desk

Our guest reviews for
ibis Styles Brussels Centre Stephanie

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,456 reviews

tripadvisor

TripAdvisor Rating 4.0/5

753 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Fantastic stay

Customer review rating 4.4/5

Andrea Couples - 11/02/2020 Confirmed reviews ALL

Very good located, comfortable bed, for a 3* you receive even more than you expect. Staff was very polite and helpful, breakfast were superb with a large selection. I would recommend to everyone

Dear Andrea, Thank you for sharing your positive feedback about your stay. We are very pleased to hear that you enjoyed your stay overall and that you enjoyed our ideal location and high standards. We understand how important an excellent night’s rest is for our guests and are happy to hear that we were able to meet your expectations. It is also great to hear that you were able to make the most of our tasty breakfast buffet, an ideal way to help start the day. Our team works hard to ensure that every guest has the best experience possible and your positive feedback encourages us to continue with our efforts. We hope to welcome you back. Best regards De Melo Bernardo, Front office Manager

Excellent week-end Bruxellois

Customer review rating 4.4/5

Nicolas B. Solo - 11/02/2020 Confirmed reviews ALL

City break à BXL

Overall a good stay

Customer review rating 4.4/5

Magda Solo - 10/02/2020 Confirmed reviews ALL

Well located, spacious rooms, good breakfast. At night you could hear a noise from the street.

Dear Magda, Thank you for taking the time to share your valuable review. We are pleased to know that you enjoyed our location and that, overall, you had a pleasant stay. However, we're sorry to hear your room wasn't quiet enough for you. While all of our rooms do possess double glazing, we do also propose rooms facing the courtyard for our lighter sleepers. Perhaps, we may assist in arranging one of these rooms for your next stay? Nevertheless, it is a pleasure to read that you enjoyed our many breakfast options; we hope these helped to get your day off to a great start! The entire team look forward to seeing you on your next visit to Brussels. Kindest regards, De Melo Bernardo, Front office Manager

Good stay

Customer review rating 4.4/5

Mikak Business - 07/02/2020 Confirmed reviews ALL

Spent two nights, overall experience good. The bathroom smelled a bit, that is the only minus.

Dear Mika, Thank you for taking the time to share your review. It is wonderful to know that you had an overall pleasant say with us. However, we are sorry for any inconvenience. Our team is always on hand to help with any issues you may have, so please don't hesitate to let us know so we can take appropriate action. We hope to welcome you back. Best wishes, De Melo Bernardo, Front office Manager

comfortable and practical

Customer review rating 4.4/5

Anonymous Business - 06/02/2020 Confirmed reviews ALL

appreciated to have magazines to browse at breakfast. On big reproach: one use plastic cup in the bathroom.

Dear Guest, Thank you for sharing your experience with us. We are delighted that we could ensure a comfortable stay. As we are aware of being environmentally-friendly we have taken note of your remark and will be taking it into consideration for future improvements. We look forward to welcoming you back in the future. Best wishes, De Melo Bernardo, Front office Manager

Good stay

Customer review rating 4.4/5

Anonymous Business - 04/02/2020 Confirmed reviews ALL

Beautiful room, excellent breakfast (love idea of making waffles)

Nice

TripAdvisor rating 4.0/5

IvettaR Family - 01/02/2020 TripAdvisor review

Nice hotel in great location. Good breakfast, nice room. In the room you will find all you need. Good for family and business trip. Location comfortable to visit all the city. Staff are very nice and helpful

Dear Ivetta, Thank you very much for your kind feedback. I would like to take this opportunity to express the gratitude of the entire team for your kind words. We are pleased to hear that everything was to your liking and that your stay with us met your expectations. It would be a pleasure to welcome you back in the future. Kind regards, Sophie Laruelle, Front office Manager

Enjoyed it!

Customer review rating 4.4/5

O. W. Solo - 25/01/2020 Confirmed reviews ALL

Stayed here several times. No complaints whatsoever.

Great stay and friendly staff

Customer review rating 4.4/5

Axel H. Business - 23/01/2020 Confirmed reviews ALL

as usual, a very friendly and welcomin staff. a good and clean room. Very nice breakfast buffet

Hotel with all the necessary and well connected

Customer review rating 4.4/5

Andrés Couples - 12/01/2020 Confirmed reviews ALL

We stayed 4 nights in this ibis hotel. We really liked it. The rooms had enough space, the bed was comfortable, you had free coffee machine on the ground floor and microwave and fridge in your room. Also the hotel is very well located, 30 minutes walking to the Grand Place, 20 to the Gare du Midi and less than 10 minutes walking from the Louise metro station. My only complain was that the toilette had a funny smell at times, but we also didn't complain when we were on site (it didn't reach the bedroom so it was OK), and that the breakfast was a bit limited on fruits. All the rest was good and we would go back.

Dear Andrés, Thank you for taking the time to share your valuable feedback. We understand how important an excellent night’s rest is for our guests and are pleased we were able to meet your expectations. Thank you for highlighting our location. We are sorry for any inconvenience caused due to the toilet. We have taken note of your remark and passed it to the relevant department. We hope to welcome you back in the future and wish you a very Happy New Year 2020! Best wishes, Sophie Laruelle, Front office Manager

A good trip

Customer review rating 4.4/5

Hooman Business - 08/01/2020 Confirmed reviews ALL

Hotel location was very good and had good access. I was very satisfied with the hotel, but the heating system was not working well.

Dear Hooman, Thank you for taking the time to share your feedback with us. We are pleased that our location met your expectations. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are sorry for any inconvenience caused due to the heating system. We have taken note of your remark and passed it to the relevant department. We hope to welcome you back in the future and wish you a very Happy New Year 2020! Best wishes, Sophie Laruelle, Front office Manager

Good location, reasonable service

Customer review rating 4.4/5

Anonymous Families - 30/12/2019 Confirmed reviews ALL

Good location, reasonable service, hotel aging bit

Dear Guest, Thank you for taking the time to share your review. We have taken note of your comment; we appreciate all feedback from our guests as it can help us highlight areas for improvement. Thank you for your kind mention of our handy location. We look forward to welcoming you back again and wish you the best for the festive season. Kind regards, Sophie Laruelle, Front office Manager

Comfortable stay

Customer review rating 4.4/5

Prashant Couples - 29/12/2019 Confirmed reviews ALL

The stay was very comfortable. The room had good amenities including an induction and microwave and wonderful storage options. The location was also excellent especially the tram station outside the hotel was great to have.

Dear Prashant, We would like to thank you for this kind review about our hotel. The comfort and well-being of our guests are of the utmost importance to us, and we are delighted that you were pleased with your stylish accommodation. Thank you for your kind mention of our convenient location. We look forward to welcoming you back on your next visit and wish you a happy new year. Best wishes, Sophie Laruelle, Front office Manager

Good value for money and convenient location

Customer review rating 4.4/5

Mr C. J. Families - 25/12/2019 Confirmed reviews ALL

We chose that hotel because of its location. Away from the busy area's but still a few steps away from very pleasant districts such as Chatelain and Avenue Louise.

Dear Mr. C, Thank you for reviewing your recent stay at Ibis Styles Brussels Centre Stephanie. It is rewarding to read your positive feedback, we are happy that you found our hotel to be of good value. Thank you for highlighting our fine location in the lively area of Louise, near Stéphanie Square, the Royal Palace, the Grand-Place. We would love to welcome you back for another memorable experience, wishing you a wonderful holiday season. Best regards, Sophie Laruelle, Front office Manager

Basic comfort

Customer review rating 4.4/5

Anonymous Business - 22/12/2019 Confirmed reviews ALL

Room was good size, bed comfortable, bit bathroom could do with a refresh, there was a large crack in the ceiling. Breakfast really good and staff welcoming and helping

Dear Guest, We would like to thank you for your feedback concerning your stay. It’s a pleasure to know you appreciated our quality beds, we understand how important a good night's sleep is. We are pleased you were able to make the most of our tasty breakfast buffet, an ideal way to help start the day. We look forward to welcoming you back on your next visit and wish you happy holidays! Best wishes, Sophie Laruelle, Front office Manager

Very good

Customer review rating 4.4/5

Fulvio Business - 20/12/2019 Confirmed reviews ALL

All right

Very bad customer service

Customer review rating 4.4/5

Mohamed A. Solo - 20/12/2019 Confirmed reviews ALL

Very bad customer service

Dear Mohamed, Thank you for taking the time to share your feedback with us. We are very sorry for any inconvenience experienced during your stay; we always strive to meet the standards of service we set for ourselves and can only apologize that at this time this was not the case for you. It would be beneficial for us to know how we could have improved. Wishing you all the best at this holiday period, Best regards, Sophie Laruelle, Front office Manager

nice hotel, good location but the room was a bit smelly and cold

Customer review rating 4.4/5

Alistair Friends - 18/12/2019 Confirmed reviews ALL

nice hotel, good service, nice breakfast, good location. Room felt a bit cold despite switching on the heating and there was a strange smell the whole time

Dear Alistair, Thank you for taking the time to share feedback about your stay. We are happy that our location was ideal for your needs. It’s great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We are sorry for any inconvenience caused regarding the room. Our team is always on hand to help with any issues you may have, so please don't hesitate to let us know so we can take appropriate action. We hope to welcome you back in the future and wish you the best for the festive season. Best wishes, Sophie Laruelle, Front office Manager

Perfect

Customer review rating 4.4/5

Anonymous Friends - 17/12/2019 Confirmed reviews ALL

Lovely as always by ibis hotel

small room, nice breakfast and good location but no receipt for payment :(

Customer review rating 4.4/5

Heidi H. Business - 17/12/2019 Confirmed reviews ALL

Nice, breakfast was a nice surprise. Good location and connections. However, I did not get a receipt for payment - the reception staff promised to send it by email but I still have not received anything and risk having to pay the whole stay (500 Euros) out of my own pocket as cannot claim it from employer without a proper invoice ...

Dear Heidi, Thank you for taking the time to share your review. We are glad you enjoyed your stay at our location and that you were able to start your day off right with a tasty breakfast. We would like to advise that the invoice was emailed today; should you not receive it, please do not hesitate to contact me at 00… 81 30 to ensure that the contact information we have is correct. We hope to welcome you back in the future and wish you the best for the festive season. Kind regards, Sophie Laruelle, Front office Manager
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