ibis Styles Brussels Centre Stephanie 3 stars

Customer review rating (ALL Rating) 4.3/5 963 reviews

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Description

Hotel extras

  • Free WIFI in the hotel

  • Rooms with fridge and microwave

  • Located in the best shopping district

  • Easy access (car or public transport)

  • Spacious rooms up to 3 people

Our accommodation(s)

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Hotel location

ibis Styles Brussels Centre Stephanie

Chaussee De Charleroi 66
1060 BRUSSELS
Belgium

GPS:50.829984, 4.356208

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  963 reviews

TripAdvisor Rating  4.0/5  822 reviews

Certificate of excellence 2023

Clean, cosy, good service and nice location

Customer review rating 5.0/5

Marie R. Families - Confirmed reviews ALL

As always very welcoming, nice and friendly staff.

Dear Marie, Thank you for taking the time to share your comments. We are pleased that the ease of booking and the friendliness of our staff contributed positively to your stay. It's also wonderful to hear that our commitment to cleanliness and sustainability met your expectations. However, we regret the inconvenience you faced with the iron and telephone. Our aim is to provide fully operational amenities, and we thank you for bringing this to our attention. Furthermore, we acknowledge your observation regarding the hairs found on the sheets and can assure you that we uphold strict housekeeping standards for the comfort of our guests. Nevertheless, we are delighted that you found our location to be convenient for your needs. Our central location near various points of interest in Brussels is indeed one of the aspects we pride ourselves on. It would be a pleasure to welcome you for another enjoyable stay. Best wishes, Claude L'empereur E-mail: H9… - Tel: +32 2 612 81 30, General Manager

Well located

Customer review rating 5.0/5

Kieran S. Solo - Confirmed reviews ALL

Nice room, very clean, friendly staff, good location

Dear Kieran, Thank you for this kind review. It is gratifying to hear that your stay with us at ibis Styles Brussels Centre Stephanie was a pleasant one. We are delighted that you appreciated the immaculate condition of your room, the warm reception from our staff, and our central location. It'S. always encouraging to know that our commitment to cleanliness and guest satisfaction is recognized and valued. We also take pride in the good condition of our hotel rooms and are pleased that this contributed positively to your experience. We hope we have the pleasure of seeing you on many more occasions. Best regards, Claude L'empereur E-mail: H9… - Tel: +32 2 612 81 30, General Manager

Enjoyable stay

Customer review rating 4.0/5

Maria L. Couples - Confirmed reviews ALL

Our stay there was very pleasant. The staff were friendly and helpful. Location was great

Dear Maria L., Thank you for your review of your recent stay. We are delighted that you enjoyed the attentiveness and helpfulness of our staff, as well as the prime location of our hotel. It's wonderful that your stay with us was pleasant and that you found our services to your satisfaction. We look forward to welcoming you back on a future visit. Kind regards, Claude L'empereur E-mail: H9… - Tel: +32 2 612 81 30, General Manager

Well located, very welcoming and professional staff, great breakfast, cosy

Customer review rating 4.5/5

Kenny M. B. Families - Confirmed reviews ALL

Overall I very much liked my stay thanks to the staff that met my expectations and even more to that, I will give it a 100/10. When it comes to the room, the cleaning needs to be paid more attention. My room was full of dust, I had to request a deep cleaning the next day and asked to change my bed sheets because they were old and itchy at night but unfortunately, that's all they had which was not making my nights peacefully but in general, it was ok and I will definitely come back.

Dear Kenny, Thank you for taking the time to leave a review of your recent stay. We're thrilled to hear that your interactions with our team were a highlight of your stay, and that our breakfast offerings met your expectations, ensuring a pleasant start to your day. However, we regret to hear about your dissatisfaction with the cleanliness and condition of the room. Our standard procedure includes thorough cleaning and maintenance to provide comfortable and hygienic accommodations, and it seems we fell short this time. Regarding the bed sheets, we appreciate your feedback and recognize the importance of quality linens for a good night's rest. We will certainly take your comments under consideration as we continuously seek to improve our guest experience. Finally, we are glad that our central location contributed positively to your stay, making it convenient for you to explore the vibrant surroundings of Brussels. We hope to welcome you back. Best wishes, Claude L'empereur E-mail: H9… - Tel: +32 2 612 81 30, General Manager

Great comfortable stay

Customer review rating 4.5/5

Jp Families - Confirmed reviews ALL

Very friendly front of staff, always happy to help. 2 rooms were ready at 10 am which was a very pleasant surprise. The Tram stops just outside 97 or the 92. Trams are very regular. Nice restaurant not too far away, in Louisa. Free drinks, water, hot drinks were greatly appreciated. Breakfast was good.

Dear Guest, Thank you for this kind review. It is heartening to hear that your stay with us was memorable. We are thrilled that you appreciated our attentive staff, the early availability of your rooms, the convenience of the tram stops, the nearby dining options, the complimentary beverages, and our breakfast offerings. Our aim is to provide a welcoming atmosphere complemented by services that enhance our guests' experiences, such as 24/7 complimentary coffee, tea, and hot chocolate in the lobby, and a breakfast with a wide selection of cheeses, spreads, and healthy options. We look forward to seeing you again. Best wishes, Claude L'empereur E-mail: H9… - Tel: +32 2 612 81 30, General Manager

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Other web-users rate our hotel

  • 558 reviews 8.9/10 Location
  • 676 reviews 7.1/10 Room
  • 582 reviews 8.9/10 Service
  • 49 reviews 4.5/10 WiFi
  • 402 reviews 7.8/10 Breakfast
  • 294 reviews 7.3/10 Cleanliness
  • 13 reviews 1.3/10 Bar
  • 6 reviews 0/10 Wellness Area

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