Sofitel Brussels Europe 5 stars

Customer review rating (ALL Rating) 4.6/5 1,761 reviews

Best price
guarantee
Sofitel Brussels Europe - Image 1
Sofitel Brussels Europe - Image 2
Sofitel Brussels Europe - Image 3
Sofitel Brussels Europe - Image 4
Place Jourdan 1, 1040 BRUSSELS, Belgium

Description

Hotel extras

  • 12 suites rénovées

  • Accès direct aux transports en commun.

  • Brasserie belge renommée avec un chef célèbre.

  • Rooftop une vue imprenable sur la place Jourdan.

  • Situé dans le quartier européen.

Our accommodation(s)

Hotel location

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
Belgium

GPS:50.837704, 4.381243

Telephone
Fax +32 2 235 51 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE 1040

With local and seasonal products, the chefs at the 1040 reinvents Belgian specialties. The chic and casual bar serves unique cocktails. Guest also can sample many Belgian beers and European wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,761 reviews

TripAdvisor Rating  4.4/5  263 reviews

Certificate of excellence 2024

Customer review rating 5.0/5

Tomasz Business - Confirmed reviews ALL

All perfect

Dear Mr. Tomasz, Thank you for your kind words! We are thrilled to know you had a perfect experience with us. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Khan Gulnaz Assistant Front Office Manager Sofitel Brussels Europe

Issues with bathroom

Customer review rating 2.0/5

Maja M. Business - Confirmed reviews ALL

Our shower knob wouldnt work properly (it wouldnt turn to showerhead). Someone came to look at the issue and informed us nothing could be done that night but that we would be “taken care of” at checkout. Upon checkout were told Since we already paid in full there is nothing they can do for us. We were disappointed in how the situation was handled.

Dear Ms M., Thank you for taking the time to share your feedback about your stay at Sofitel Brussels Europe. We sincerely regret the inconvenience you experienced with the shower and, most importantly, how the situation was handled. Your comfort and satisfaction are our top priorities, and we sincerely apologize for not meeting your expectations in this instance. Rest assured that I will personally share your feedback with our teams and hotel management to ensure that similar issues do not arise in the future. Should you consider staying with us again, please do not hesitate to reach out at h5… We would love the opportunity to make your next visit a more seamless and enjoyable experience. Sincerely, Clara Rondini Guest Relation & Duty Manager

Great Hotel

Customer review rating 5.0/5

Tony Business - Confirmed reviews ALL

This was my first time at the Hotel and it was exceptional and as advertised. Great location and staff and the beds are very good.

Dear Tony, Thank you for choosing the Sofitel Brussels Europe for your stay in our beautiful capital! We sincerely appreciate you taking the time to share your experience and are delighted to read that you have thoroughly enjoyed your time with us, from our location in the heart of the European Quarter to the quality of our service and bedding. I will personally ensure that your lovely comments are passed on to our teams and hotel management. We hope that this first stay at Sofitel Brussels Europe was not the last and that we will have the opportunity to welcome you once more in the near future. Warm regards, Clara Rondini Guest Relation & Duty Manager

Empathic service

Customer review rating 5.0/5

Mystwo Business - Confirmed reviews ALL

smooth registration and on boarding process Well located premises Empathic and welcoming staff At reception, concierge, F&B and room service Flawless check out

Dear Mystwo, Thank you for your kind words regarding our service and facilities. We are delighted to hear that you enjoyed a smooth experience from check-in to check-out and appreciated our welcoming staff. Your feedback is greatly valued. Best regards, Sofitel Brussels Europe

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Great service and good room. Nice breakfast.

Dear Guest, Thank you for your kind words regarding our location, service, and breakfast offerings. We are delighted to hear that you enjoyed your stay with us and appreciate your positive feedback. Best regards, Sofitel Brussels Europe

In partnership with TripAdvisor

Other web-users rate our hotel

  • 404 reviews 8.9/10 Location
  • 781 reviews 8.2/10 Room
  • 996 reviews 9/10 Service
  • 33 reviews 5.2/10 WiFi
  • 351 reviews 9.1/10 Breakfast
  • 221 reviews 8.2/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Brussels

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.