Sofitel Brussels Europe 5 stars

Customer review rating (ALL Rating) 4.6/5 1,760 reviews

Best price
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Sofitel Brussels Europe - Image 1
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Place Jourdan 1, 1040 BRUSSELS, Belgium

Description

Hotel extras

  • 12 suites rénovées

  • Accès direct aux transports en commun.

  • Brasserie belge renommée avec un chef célèbre.

  • Rooftop une vue imprenable sur la place Jourdan.

  • Situé dans le quartier européen.

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
Belgium

GPS:50.837704, 4.381243

Telephone
Fax +32 2 235 51 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE 1040

With local and seasonal products, the chefs at the 1040 reinvents Belgian specialties. The chic and casual bar serves unique cocktails. Guest also can sample many Belgian beers and European wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,760 reviews

TripAdvisor Rating  4.4/5  263 reviews

Certificate of excellence 2024

Issues with bathroom

Customer review rating 2.0/5

Maja M. Business - Confirmed reviews ALL

Dear Ms M., Thank you for taking the time to share your feedback about your stay at Sofitel Brussels Europe. We sincerely regret the inconvenience you experienced with the shower and, most importantly, how the situation was handled. Your comfort and satisfaction are our top priorities, and we sincerely apologize for not meeting your expectations in this instance. Rest assured that I will personally share your feedback with our teams and hotel management to ensure that similar issues do not arise in the future. Should you consider staying with us again, please do not hesitate to reach out at h5… We would love the opportunity to make your next visit a more seamless and enjoyable experience. Sincerely, Clara Rondini Guest Relation & Duty Manager

Great Hotel

Customer review rating 5.0/5

Tony Business - Confirmed reviews ALL

Dear Tony, Thank you for choosing the Sofitel Brussels Europe for your stay in our beautiful capital! We sincerely appreciate you taking the time to share your experience and are delighted to read that you have thoroughly enjoyed your time with us, from our location in the heart of the European Quarter to the quality of our service and bedding. I will personally ensure that your lovely comments are passed on to our teams and hotel management. We hope that this first stay at Sofitel Brussels Europe was not the last and that we will have the opportunity to welcome you once more in the near future. Warm regards, Clara Rondini Guest Relation & Duty Manager

Empathic service

Customer review rating 5.0/5

Mystwo Business - Confirmed reviews ALL

Dear Mystwo, Thank you for your kind words regarding our service and facilities. We are delighted to hear that you enjoyed a smooth experience from check-in to check-out and appreciated our welcoming staff. Your feedback is greatly valued. Best regards, Sofitel Brussels Europe

Well located

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding our location, service, and breakfast offerings. We are delighted to hear that you enjoyed your stay with us and appreciate your positive feedback. Best regards, Sofitel Brussels Europe

Just ok but very common

Customer review rating 3.5/5

Jf M. Business - Confirmed reviews ALL

Dear JF M., Thank you for choosing Sofitel Brussels Europe for your stay. We truly appreciate you taking the time to share your experience. We are sorry to hear that your stay did not fully meet your expectations. As a valued Platinum member, your satisfaction is of the utmost importance to us, and we sincerely regret any shortcomings during your visit. Regarding your Suite Night Upgrade, please note that this booking does not include the additional upgrade benefits associated with your membership. However, we deeply regret that you did not receive your welcome amenity or welcome drink and that your checkout experience was not as smooth as it should have been. Please accept our sincere apologies for these oversights. Rest assured I will personally share your feedback with our teams and hotel management to ensure that such inconveniences do not occur in the future. We would love the opportunity to provide you with an improved experience on your next visit, and we hope to welcome you back soon. Kind regards, Clara Rondini Guest Relation & Duty Manager

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Other web-users rate our hotel

  • 404 reviews 8.9/10 Location
  • 781 reviews 8.2/10 Room
  • 996 reviews 9/10 Service
  • 33 reviews 5.2/10 WiFi
  • 351 reviews 9.1/10 Breakfast
  • 221 reviews 8.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.