Sofitel Brussels Europe 5 stars

Name: Luxury Hotel Brussels - Brussels Europe - Sofitel - ALL
Address: Place Jourdan 1, BRUSSELS, 1040, BE
Telephone: +3222355100
Rating: 4.6

Customer review rating (ALL Rating) 4.6/5 1,691 reviews

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Place Jourdan 1, 1040 BRUSSELS, Belgium

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Sofitel Brussels Europe

French luxury and local cuisine in the world's most exciting city

Sofitel Brussels Europe is centrally located on the lively Place Jourdan, walking distance from the major EU institutions and four stops away by metro from the historical city centre and the Unesco protected Grand Place. It offers a wonderful rooftop bar overlooking the Place Jourdan. Sofitel Brussels offers you 147 guest rooms with stylish and bright interiors and renovated suites.

The rooms are featuring LCD TV's screens, free Wi-Fi, tea-and-coffee-making facilities as well as a work desk and air-conditioning. The luxurious private bathrooms featuring a rain shower, bathrobe, slippers and Balmain toiletries. Relax at the Hammam or schedule an appointment for an amazing massage.

Our fitness room offers the latest techno-gym installation. The Concierge service is available for any suggestions, which will make your stay memorable. Valet parking available.

Welcome to our luxury Hotel in the Centre of Europe. Enjoy a Belgium beer or a cocktail at our bar followed by authentic Belgian Cuisine. The luxurious rooms feature Sofitel's MyBed for ultimate comfort and room service.

Hervé DENIAU, Hotel Management

Hotel extras

12 suites rénovées
Accès direct aux transports en commun.
Brasserie belge renommée avec un chef célèbre.
Rooftop une vue imprenable sur la place Jourdan.
Situé dans le quartier européen.

Our accommodation(s)

Room

Classic Room with 1 King Size Bed

2 pers. max
28 m² / 301 sq ft

Bedding 1 x King size bed(s)

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Room

CLASSIC ROOM, 2 Single Size Beds

2 pers. max
28 m² / 301 sq ft

Bedding 2 x Single bed(s)
Views: City View or Courtyard View

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Room

Superior Room with 1 King Size Bed

3 pers. max
29 m² / 312 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

Luxury Room with 1 King Size Bed

3 pers. max
32 m² / 344 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

Junior Suite with 1 King Size Bed, 1 Bedroom, Separate Living Area

3 pers. max
49 m² / 527 sq ft

Bedding 1 x King size bed(s)
Views: City View
Most of the accommodation: Corner Room

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Suite

Prestige Suite with 1 King Size Bed, 1 Bedroom, Separate Living Area

3 pers. max
59 m² / 635 sq ft

Bedding 1 x King size bed(s)
Views: City View or Park view
Most of the accommodation: Corner Room

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Suite

Executive Suite

3 pers. max
65 m² / 699 sq ft

Bedding 1 x King size bed(s)

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Apartment

Le Appartement

3 pers. max
132 m² / 1420 sq ft

Bedding 1 x King size bed(s)
Views: Park view
Most of the accommodation: Corner Room or Fireplace or Terrace

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Hotel location

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
Belgium

GPS:50.837704, 4.381243

+32 2 235 51 00

+32 2 235 51 01

SCHUMAN

Railway station

Access: 800 m / 0.5 mi

SCIENCES NATURELLES

Museums

Access: 50 m / 0.03 mi 5 min walk / 2 min drive

Shuttle

Shuttle on call

CINQUANTENAIRE

Historic monument

Access: 500 m / 0.31 mi 5 min walk / 2 min drive

Shuttle

Shuttle on call

PALAIS ROYAL

Historic monument

Access: 3 km / 1.86 mi 10 min drive

Shuttle

Shuttle on call

BOZAR ART CONTEMP

Museums

Access: 3 km / 1.86 mi 15 min walk / 10 min drive

Shuttle

Shuttle on call

BROUCKERE & MONNAIE

Entertainment/theatre district

Access: 4 km / 2.49 mi 10 min drive

Shuttle

Shuttle on call

FOREST NATIONAL

Opera/symphony/concert hall

Access: 5 km / 3.11 mi 20 min drive

Shuttle

Shuttle on call

SERRES ROYALES

Botanical gardens

Access: 12 km / 7.46 mi 20 min drive

Shuttle

Shuttle on call

ATOMIUM

Tourist attraction

Access: 15 km / 9.32 mi 25 min drive

Shuttle

Shuttle on call

Cinquantenaire Park

Park

Access: 800 m / 0.5 mi 5 min walk / 1 min drive

PLACE JORDAN

Restaurant and cafe district

Access: 100 m / 0.06 mi

Shuttle

Shuttle on call

LOUISE TOISON D'OR

Shopping district

Access: 2 km / 1.24 mi 15 min walk / 10 min drive

Shuttle

Shuttle on call

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

THE 1040

With local and seasonal products, the chefs at the 1040 reinvents Belgian specialties. The chic and casual bar serves unique cocktails. Guest also can sample many Belgian beers and European wines.

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THE 1040 BAR

A bar that combines a relaxation area, connected workspaces and a small catering during the day with a lounge atmosphere in the evening. Enjoy le art de vivre a la francaise over a coffee break or an aperitif.

ROOFTOP

THE ROOF by THE 1040 is the only rooftop bar in Brussels' European district. Located atop Sofitel Brussels Europe, it offers panoramic views of Place Jourdan, signature cocktails, and a chic, partially covered green oasis-perfect rain or shine.

Meetings & Events

Number of Meeting Room: 20
Surface of the largest room: 240 m² / 2583.336 sq ft
Maximum seats capacity: 225
Maximum capacity for banquets: 180

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.6/5 1,691 reviews

Chin T. Couples - 7/27/2026 Confirmed reviews ALL

Rooms: spacious but design looks more like a service apartment than a 5 star hotel Service: restaurant staff at breakfast was topnotch and welcoming. Lady during check in reception looked unfriendly and uninspired. Had issues with my key every single day and it was only replaced on the last day of my stay which was very disruptive as I had to reset it daily at the front desk. Location: not near to train/metro stations but in a nice peaceful location. The square at the front of hotel had multiple dining options Overall and average stay, falls short of a 5-star experience

Dear Monsieur, Thank you for taking the time to share your detailed feedback following your stay at Sofitel Brussels Europe and for your loyalty as an ALL Silver member. While we are delighted to know that you appreciated the spaciousness of your room, the warm service provided by our breakfast team and the peaceful surroundings of our hotel, we are truly sorry that your overall experience fell short of the five-star standards you expected. Please accept our sincere apologies for the shortcomings you encountered during your arrival and for the repeated issues with your room key. We fully understand how frustrating this must have been, and we regret that a lasting solution was only provided towards the end of your stay. Rest assured that your comments have been shared with our Front Office Manager, as they are invaluable in helping us improve both our service and the overall guest experience. We truly hope to have the opportunity to welcome you back and restore your confidence with the seamless and memorable experience you rightfully expect from Sofitel. Kind regards, Nora Kadri Guest Relations & Duty Manager Sofitel Brussels Europe

Runa T. Families - 7/24/2026 Confirmed reviews ALL

We stayed at Sofitel Brussels Europe as part of our honeymoon, and it was the best of our trip. Everything was exceptional—the staff, the restaurant, and the bar, room service. The most surprising part was Chocolate cake with room service. It’s so surprising and filled with smiling. We considered that the service and to make someone happy and smile is really happiness. So much appreciated for everything.

Dear Monsieur, Thank you very much for your wonderful review. We are truly honoured that you chose Sofitel Brussels Europe for your honeymoon and delighted to know that your stay was the highlight of your trip. It is especially rewarding to learn that our team, the room service surprise and the flexibility with your check-in and check-out contributed to creating such special memories. Your kind words will be shared with Alexandre and the rest of the team, who will be delighted to know they helped make your stay so memorable. We wish you both a lifetime of happiness and hope to have the pleasure of welcoming you back to Sofitel Brussels Europe in the future. Warm regards, Keren Van den Daele Guest Relations & Duty Manager Sofitel Brussels Europe

Claudia C. Business - 7/23/2026 Confirmed reviews ALL

Dear Mrs, Thank you for taking the time to share your feedback following your stay at Sofitel Brussels Europe. First of all, we would like to sincerely thank you for your loyalty as an ALL Classic member. We are delighted to know that you enjoyed the comfort of your room, our amenities, the complimentary water and the warm service provided by our team, especially in the restaurant. We also appreciate your comment regarding the air quality in the room and have shared it with the relevant team, as your feedback helps us continuously improve our guests' experience. We look forward to welcoming you back for another enjoyable stay. Warm regards, Keren Van den Daele Guest Relations & Duty Manager Sofitel Brussels Europe

Farid V. Friends - 7/22/2026 Confirmed reviews ALL

Dear Monsieur, Thank you for sharing your kind feedback following your visit to Sofitel Brussels Europe. We are pleased to know that you appreciated our location, the efficiency of our services, and the warm attention provided by our team. Your special mention of Gulnaz is greatly appreciated, and we will be delighted to share your compliments with her. We also thank you for your valuable comment regarding the Wi-Fi connection, which has been shared with our team as we continuously strive to enhance our guests’ comfort. As an ALL – Classic member, we sincerely appreciate your loyalty and look forward to welcoming you again for another memorable stay in Brussels. Kind regards, Nora Kadri Guest Relations & Duty Manager Sofitel Brussels Europe

Ada C. Families - 7/14/2026 Confirmed reviews ALL

- I booked for my parents. I kindly requested several times via a colleague that I would like to prepay and that my parents shouldn't hear anything about money/payments to enjoy their stay. Still, they had to sign off their breakfast which I wanted to prepay which wasn't possible. Left them feeling uneas. It didn't seem like a difficult request wanting to prepay. (I can gladly share screenshots of the conevrsation I had with one of the employees on Whatsapp). - Rooms: water pressure was not too strong. - Breakfast: my parents were asked to leave the breakfast room exactly at 11 while they were still finishing their coffee. - Front-desk: wasn't very friendly/smiley. I was expecting a nicer welcome. We were also just pointed to the elevator, no one walked us there while 3 people were just standing at the desk (someone could have accompanied us) and no one asked if we needed help with the luggages. Positive: beautiful room, quiet, nice area. Unfortunately not up to a service that I would expect in a 5 star.

Chère Madame, Thank you very much for taking the time to share your detailed feedback following your parents’ stay at Sofitel Brussels Europe. Please accept our sincere apologies for the aspects of their experience that did not meet their expectations. We fully understand your disappointment, particularly as you had thoughtfully arranged this stay with the intention of offering your parents a comfortable and seamless experience. We are delighted to know that they appreciated the elegance, comfort, and tranquillity of their room, as well as the location of our hotel. As a gesture of our commitment to creating a memorable stay, we were pleased to provide them with a room upgrade; however, we sincerely regret that certain elements of their journey did not reflect the level of personalised attention and service that should be expected from a five-star luxury hotel. Your valuable comments regarding the prepayment arrangements, the breakfast experience, the welcome upon arrival, and the attentiveness of our teams have been carefully reviewed and will be shared with the relevant departments. These observations are essential in helping us further develop our service standards and ensure we continue anticipating our guests’ needs with greater care and attention. Please be assured that your feedback has received our full consideration. We truly appreciate you bringing these points to our attention and hope to have the privilege of welcoming you and your family again in the future, allowing us the opportunity to provide the refined and memorable Sofitel experience that you deserve. Kind regards, Nora Kadri Guest Relations & Duty Manager Sofitel Brussels Europe

Web-users rating

Other web-users rate our hotel

331 reviews 9.3/10 Location
616 reviews 8.3/10 Room
866 reviews 8.9/10 Service
15 reviews 7.6/10 WiFi
316 reviews 8.8/10 Breakfast
153 reviews 8.1/10 Cleanliness
83 reviews 8.4/10 Bar

52 reviews 9.6/10 Location
165 reviews 8.4/10 Room
210 reviews 8.5/10 Service
6 reviews 6.7/10 WiFi
83 reviews 8.4/10 Breakfast
27 reviews 8.2/10 Cleanliness
17 reviews 8.3/10 Bar

60 reviews 9.3/10 Location
127 reviews 8/10 Room
179 reviews 9/10 Service
64 reviews 8.8/10 Breakfast
36 reviews 8/10 Cleanliness

35 reviews 9.4/10 Location
64 reviews 8/10 Room
111 reviews 8.6/10 Service
37 reviews 8.8/10 Breakfast
25 reviews 8.6/10 Comfort
17 reviews 7.7/10 Cleanliness
11 reviews 8.3/10 Bar

13 reviews 9.4/10 Location
25 reviews 7.9/10 Room
34 reviews 9.1/10 Service
13 reviews 8.9/10 Breakfast
8 reviews 8.1/10 Cleanliness
5 reviews 8.3/10 Bar

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

At Sofitel Brussels Europe, we offer a range of premium services:

Free Wi-Fi and high-speed internet for an additional charge
Indoor private parking for an additional fee
Buffet breakfast for an additional fee
Air conditioning and wheelchair accessibility
SoFit fitness center and Spa with Hammam
The 1040 restaurant and rooftop bar
Concierge, room service, and laundry services
Pets allowed for an additional charge
20 meeting rooms and a business center

What dining options are available?

Sofitel Brussels Europe invites you to dine at The 1040, serving authentic Belgian cuisine with local and seasonal products. You can also enjoy cocktails at The 1040 Bar or panoramic views at The Roof by The 1040.

The 1040: Mon-Fri 12:00 PM-02:30 PM and 06:00 PM-10:00 PM, Sat-Sun 06:00 PM-10:00 PM
The 1040 Bar and Rooftop: Daily 10:00 AM-12:00 AM

Vegetarian and gluten-free options are available.

What are the check-in and check-out times?

At Sofitel Brussels Europe, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Sofitel Brussels Europe regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.