Sofitel Brussels Europe 5 stars

Customer review rating (ALL Rating) 4.6/5 1,748 reviews

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Place Jourdan 1, 1040 BRUSSELS, Belgium

Description

Hotel extras

  • 12 suites rénovées

  • Accès direct aux transports en commun.

  • Brasserie belge renommée avec un chef célèbre.

  • Rooftop une vue imprenable sur la place Jourdan.

  • Situé dans le quartier européen.

Our accommodation(s)

Hotel location

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
Belgium

GPS:50.837704, 4.381243

Telephone
Fax +32 2 235 51 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE 1040

With local and seasonal products, the chefs at the 1040 reinvents Belgian specialties. The chic and casual bar serves unique cocktails. Guest also can sample many Belgian beers and European wines.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,748 reviews

TripAdvisor Rating  4.5/5  289 reviews

Certificate of excellence 2025

Beautiful hotel and great location

TripAdvisor rating 5.0/5

Fanny M TripAdvisor review

The hotel is nice, the rooms are clean, the bed is Sofitel so very comfy, the location is great on Place Jourdan, Nice Neighboorhood with bars and restaurants… Not far from other great site of Brussels We had an issue with the Window and they directly sent us someone to repair… repair not possible so they prepared another room very quickly! Room service: I asked for ice and less than 3 min later my ice was there! The fastest service I never had! We took this hotel because it was « Spa » but there only massage and one hammam, I was expecting more like hot tub, sauna, small pool…

Dear FannyM, Thank you very much for taking the time to share your experience following your stay with us. We are delighted to read that you enjoyed our beautiful hotel, its prime location on Place Jourdan, as well as the comfort of our Sofitel bed and the cleanliness of your room. It is also wonderful to know that our team was able to react promptly to the window issue and arrange a room change quickly to ensure your comfort. Your kind words regarding our room service, especially the speed of delivery, are truly appreciated and will be shared with the team. We do, however, regret that our wellness facilities did not fully meet your expectations. Your feedback regarding the spa amenities is very valuable and has been shared with our management team for consideration. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. Kind regards, Clara Rondini Guest Relation & Duty Manager

Customer review rating 5.0/5

Dominique I. Friends - Confirmed reviews ALL

No comment. This is not the first time I stayed at sofitel and I always enjoyed my stay there. Staff are very professional and nice. Clean room as always. I will come back again.🙏✌️

Dear Mr. I., We would like to sincerely thank you for your wonderful and detailed feedback, and for your continued loyalty to the Sofitel Brussels Europe. It is a pleasure to read such kind words from a guest who knows our hotel so well. We are delighted to learn that each stay with us meets your expectations and that you consistently enjoy the professionalism of our team, the cleanliness of your room, and the overall comfort of the hotel. Your appreciation means a great deal to us, especially knowing that you always feel well taken care of. Your compliments will be shared with our housekeeping team, and in particular with the colleague who had the pleasure of assisting you during your stay. We will also make sure to pass on your very kind words to Emanuele at the bar, who will be delighted to know that his service left such a positive impression. Thank you once again for your trust, your loyalty as an ALL member, and for recommending our hotel so highly. We very much look forward to welcoming you back again soon and to continuing to make each of your stays just as memorable. Warm regards, Martina Costa Guest Relation & Duty Manager

Customer review rating 5.0/5

Natalieenxin L. Couples - Confirmed reviews ALL

I had a fantastic experience thanks to the outstanding staff. I accidentally left my laptop in my room and only realised after I’d checked out and already left Brussels. Clara and Eva went above and beyond to help me – they organised for my laptop to be sent to my next hotel, and it actually arrived before I did! I’m incredibly grateful for their kindness, efficiency and care. This level of service is rare and truly memorable. Huge thanks to Clara and Eva for turning a stressful situation into such a positive experience. I also loved the thoughtful touches, especially the daily Neuhaus chocolates – such a lovely way to end each day.

Dear Ms L., We would like to thank you for taking the time to share such a wonderful review following your stay at the Sofitel Brussels Europe. We are delighted to learn about your positive experience and especially pleased to hear that Clara and Eva were able to assist you with such care, efficiency, and dedication. Your kind words perfectly reflect the level of service we strive to provide, and we will be sure to pass along your compliments to them. We are also very pleased that you appreciated the thoughtful touches, including the Neuhaus chocolates, which are meant to make each stay even more memorable. Thank you once again for your trust, your recommendation, and your kind recognition of our team. We sincerely hope to have the pleasure of welcoming you back to the Sofitel Brussels Europe in the near future. Warm regards, Martina Costa Guest Relation & Duty Manager

Customer review rating 5.0/5

Benita B. Business - Confirmed reviews ALL

Large room with a view and excellent shower with Nespresso machine. Delicious plentyful breakfasts with excellent and warm service. Fully recommended.

Dear Ms. B., We would like to thank you for taking the time to share your review following your stay at the Sofitel Brussels Europe. We are delighted to learn that your business trip was both peaceful and comfortable. It is a pleasure to know that you enjoyed the spacious room, the beautiful view, the excellent shower facilities, and the Nespresso machine, as well as our generous and delicious breakfast. Your kind words about the warm and welcoming service provided by our breakfast team are truly appreciated and will be shared with them with great pride. We are also grateful for your recognition of our commitment to sustainability and for supporting our towel reuse initiative. As a valued member of the ALL – Accor Live Limitless program, your loyalty means a great deal to us, and we are pleased that booking directly through Sofitel met your expectations. Thank you once again for your enthusiastic recommendation. We sincerely look forward to welcoming you back to the Sofitel Brussels Europe in the near future. Warm regards, Martina Costa Guest Relation & Duty Manager

Customer review rating 4.5/5

Mark S. Couples - Confirmed reviews ALL

Comfortable overnight stay in Brussels; the highlight was the excellent service provided by the entire staff

Dear Mr. S., We would like to sincerely thank you for taking the time to share your experience at the Sofitel Brussels Europe. We are delighted to hear that you enjoyed a comfortable stay and that our team’s service was the highlight of your visit. At the same time, we appreciate your honest feedback regarding the condition of the accommodations. Please rest assured that your comments have been shared with our teams as we continuously work to refresh and maintain our rooms to ensure an exceptional experience for our guests. It was a pleasure to welcome you, and we hope to have the opportunity to host you again soon for an even more memorable stay. Warm regards, Martina Costa Guest Relation & Duty Manager

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