Sofitel Brussels Europe 5 stars

Customer review rating (ALL Rating) 4.6/5 1,755 reviews

Best price
guarantee
Sofitel Brussels Europe - Image 1
Sofitel Brussels Europe - Image 2
Sofitel Brussels Europe - Image 3
Sofitel Brussels Europe - Image 4
Place Jourdan 1, 1040 BRUSSELS, Belgium

Description

Hotel extras

  • 12 suites rénovées

  • Accès direct aux transports en commun.

  • Brasserie belge renommée avec un chef célèbre.

  • Rooftop une vue imprenable sur la place Jourdan.

  • Situé dans le quartier européen.

Our accommodation(s)

Hotel location

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
Belgium

GPS:50.837704, 4.381243

Telephone
Fax +32 2 235 51 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE 1040

With local and seasonal products, the chefs at the 1040 reinvents Belgian specialties. The chic and casual bar serves unique cocktails. Guest also can sample many Belgian beers and European wines.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,755 reviews

TripAdvisor Rating  4.4/5  264 reviews

Certificate of excellence 2024

Wonderful stay.

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Lovely, as usual. Thanks again to Simon for sorting out the beer dilemma. Otherwise, a huge thank you to everyone at the reception desk, concierge team and reservations team.

Dear Ms K., We would like to thank you for your wonderful review of the Sofitel Brussels Europe. It is always a pleasure to welcome you back, and we are so grateful for the trust and loyalty you have shown us over the years. As a cherished guest and valued member of the Accor family, your continued support means the world to us. We are glad that Simon could assist with the beer dilemma, and it is great to hear that Sophie and Mamytsho continue to take such great care of your bookings. Your kind words about our reception, concierge, and reservations teams truly brighten our day, and we will be sure to pass on your thanks to everyone involved. Thank you again for being such an important part of our Sofitel family. We look forward to welcoming you back soon and providing you with yet another memorable and exceptional stay. Warmest regards, Martina Costa Guest Relation & Duty Manager

Exceptional staff!

Customer review rating 4.5/5

Sara Business - Confirmed reviews ALL

Everything was delightful, our group particularly appreciated the staff in the breakfast room and at reception. If the hammam could have been hot, it'd have made for an exceptional stay

Dear Sara, We would like to thank you for taking the time to rate your recent experience at the Sofitel Brussels Europe. We are delighted to hear that you and your group had a pleasant stay, and we greatly appreciate your compliments regarding our staff, particularly in the breakfast room and at reception. We will be sure to pass on your praise to them. We sincerely apologize for the issue with the hammam temperature and understand how it may have impacted your experience. Please rest assured that our technicians are currently working to improve its performance, ensuring a better experience for your next stay with us. We look forward to welcoming you back soon and hope to have the pleasure of providing you with an even more exceptional stay. Warm regards, Martina Costa Guest Relation & Duty Manager

Amazing stay

Customer review rating 4.5/5

Ahmad A. Friends - Confirmed reviews ALL

Its always a wonderful experience staying at Sofitel Brussels, feom the staff, location, room/suite, restaurant etc. Looking forward to our next visit.

Dear Mr. A., We would like to thank you for your high rating of 9/10 for your stay at the Sofitel Brussels Europe. We are glad you were satisfied with our location, our restaurant and breakfast. I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. If you have a moment, we\'d truly appreciate it if you could share your experience on Google Reviews. Your feedback makes a big difference to us! We are looking forward to welcome you again soon! Sincerely, Clara Rondini Guest Relation & Duty Manager

Nice hotel spoilt by some poor service

Customer review rating 3.5/5

James Business - Confirmed reviews ALL

The hotel is well furnished and the room, especially the bed, comfortable and pleasant. Breakfasts were very good as was dinner on the first night. Unfortunately on the second night the restaurant was not available without notice. The alternative bar snacks were poor and the service unacceptable.

Dear James, Thank you for taking the time to rate your experience at the Sofitel Brussels Europe. Allow me to extend my sincerest apologies for the shortcomings you experienced during your visit to our bar, The 1040. It is truly regrettable that your time with us did not meet the high standards we strive to uphold. Please rest assured that your feedback has been shared with both our Chef and Bar Manager, as we continuously seek to enhance the quality of our offerings and service. Additionally, I deeply regret that you were not informed in advance of the unavailability of our restaurant on the second evening of your stay. We fully understand how this may have impacted your overall experience. For any future visits, we will ensure that all such details are communicated clearly and in advance, so as to provide a seamless and enjoyable stay. Otherwise, it is always a pleasure to receive positive feedbacks on our room, our bedding and breakfast. I will communicate your lovely comments to the relevant teams. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rondini Clara Guest Relation & Duty Manager

Friendly environment

Customer review rating 5.0/5

Antoinette Families - Confirmed reviews ALL

It was nice, a very calm and friendly atmosphere

Dear Antoinette, We would like to thank you for your very high rating of 10/10 for your stay at the Sofitel Brussels Europe. We are glad you were satisfied with the atmosphere of our hotel. I will share it with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you again soon! Sincerely, Clara Rondini Guest Relation & Duty Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 398 reviews 9/10 Location
  • 774 reviews 8.3/10 Room
  • 1,006 reviews 9/10 Service
  • 33 reviews 4.8/10 WiFi
  • 350 reviews 9.1/10 Breakfast
  • 216 reviews 8.3/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Brussels

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.