Sofitel Brussels Europe 5 stars

Customer review rating (ALL Rating) 4.6/5 1,714 reviews

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Place Jourdan 1, 1040 BRUSSELS, Belgium

Description

Hotel extras

  • 12 suites rénovées

  • Accès direct aux transports en commun.

  • Brasserie belge renommée avec un chef célèbre.

  • Rooftop une vue imprenable sur la place Jourdan.

  • Situé dans le quartier européen.

Our accommodation(s)

Hotel location

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
Belgium

GPS:50.837704, 4.381243

Telephone
Fax +32 2 235 51 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE 1040

With local and seasonal products, the chefs at the 1040 reinvents Belgian specialties. The chic and casual bar serves unique cocktails. Guest also can sample many Belgian beers and European wines.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,714 reviews

TripAdvisor Rating  4.5/5  287 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Sunita D. Families - Confirmed reviews ALL

Great service and wonderful staff.

Dear Ms. D., Thank you very much for sharing such a wonderful review following your stay at the Sofitel Brussels Europe. We are delighted to read that you enjoyed our excellent location and, above all, the quality of service provided by our teams. Your kind words about our front desk and housekeeping colleagues are truly appreciated and will be shared with them — this is the best recognition they could receive. We are especially pleased to know that your experience has strengthened your confidence in recommending our hotel to your clients. This means a great deal to us and is a true compliment to our daily commitment to service excellence. Thank you once again for your trust, and we sincerely hope to have the pleasure of welcoming you back very soon, whether for business or leisure. Kind regards, Clara Rondini Guest Relation & Duty Manager

Customer review rating 4.0/5

Ghaith Y. Couples - Confirmed reviews ALL

Overall stay was good. Breakfast was excellent. Bed and housekeeping was excellent.

Dear Mr. Y., Thank you very much for taking the time to share your detailed feedback following your recent stay at Sofitel Brussels Europe. We are pleased to read that you enjoyed your stay overall and that breakfast, bed comfort, housekeeping, and our team met your expectations. Your positive comments are truly appreciated and will be shared with our ambassadors. At the same time, I sincerely regret the inconvenience you experienced regarding the bath/shower setup. Please be assured that your remarks have been shared with our Maintenance Manager, who will review this matter carefully in order to improve guest comfort. Regarding the room setup, please allow me to clarify that our rooms are always prepared for two guests by default. Additional towels are placed under the washbasin in the bathroom, and slippers are available in the dressing area. Nevertheless, we regret if these amenities were not immediately visible and apologize for any confusion this may have caused. Your feedback is extremely valuable to us, and we truly hope to have the opportunity to welcome you and your wife back for a more seamless and fully satisfactory experience. Kind regards, Clara Rondini Guest Relation & Duty Manager

Customer review rating 3.5/5

Luis A. Couples - Confirmed reviews ALL

Amazing check in experience !

Dear Mr. A., Thank you very much for taking the time to share your experience following your stay at Sofitel Brussels Europe. We are delighted that you enjoyed your check-in experience and found your room immaculate. However, we sincerely regret the inconvenience you experienced with the shower temperature. Please rest assured that your comments have been already shared with our Maintenance Manager to ensure this is addressed promptly. We truly appreciate your feedback as it helps us continually improve our services, and we hope to have the pleasure of welcoming you back for an even more seamless stay in the future. Warm regards, Clara Rondini Guest Relation & Duty Manager

Customer review rating 4.5/5

Tim S. Business - Confirmed reviews ALL

early arrival was not a problem and as my meeting got a bit delayed, no problem with (slightly) late check out. Parking is always good to have, breakfast was very good as to be expected in a Sofitel.

Dear Mr. S., Thank you very much for taking the time to share your feedback following your recent stay at Sofitel Brussels Europe. We are delighted to read that your early arrival and slightly later check-out were seamless, and that you enjoyed our breakfast and parking facilities. It is always a pleasure to hear that our guests’ experiences meet expectations, and we greatly appreciate your kind words regarding our service and overall comfort. Your feedback regarding our sustainable development initiatives is also noted, and we will continue to strive for improvements in this area to enhance the guest experience. We look forward to welcoming you back to Sofitel Brussels Europe on your next visit and hope to make it even more exceptional. Warm regards, Clara Rondini Guest Relation & Duty Manager

Customer review rating 5.0/5

Armelle B. Families - Confirmed reviews ALL

ensemble du personnel adorable

Dear Ms. B., Thank you very much for your wonderful review following your stay at Sofitel Brussels Europe. We are delighted to hear that you had an excellent experience and that our entire team made such a positive impression. Your high recommendation and loyalty as an ALL Silver member mean a lot to us. It was a pleasure to welcome you and your family, and we very much look forward to welcoming you back on your next visit to Brussels. Kind regards, Clara Rondini Guest Relation & Duty Manager

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Other web-users rate our hotel

  • 341 reviews 9/10 Location
  • 671 reviews 8.3/10 Room
  • 886 reviews 9.1/10 Service
  • 20 reviews 5.6/10 WiFi
  • 334 reviews 9.1/10 Breakfast
  • 168 reviews 8/10 Cleanliness
  • 83 reviews 8.8/10 Bar

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.