Sofitel Brussels Europe Hotel 5 stars

Customer review rating 4.6/5 8,338 reviews
Sofitel Brussels Europe
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+ 24 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Prime location in the heart of Europe

  • Fresh, authentic Belgian cuisine

  • 11 meeting rooms

  • Hammam

  • Free WIFI

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutique Gourmande
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Bike rack facilities
Business services
  • 15 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Sofitel Brussels Europe

Place Jourdan 1
1040
brussels
belgium

Tel: +3222355100

Fax: (+32)2/2355101

Contact email

Check-in from 15h00

Check out up to 12h00

  • QUARTIER SCHUMAN :   11/12/28 SCHUMAN

  • STIB :   60-80-59-34 Place Jourdan-Rue Froissart-Chau

  • BRUXELLES CENTRE :   1A / 1B SCHUMAN

  • METRO :   1 SCHUMAN

  • BRUXELLES CENTRE :   81/82 CHASSE

  • By plane

    BRUXELLES ZAVENTEM At 12.5km / 7.77 miles

  • By train

    SCHUMAN At 0.8km / 0.5 miles

GPS :50.837704, 4.381243

Our accommodations

All of our Brussels luxury accommodations feature Sofitel's "MyBed" for a perfect night's sleep. Other in-room amenities at our Brussels luxury hotel include flat-screen TV, espresso machine, high-speed Internet, WiFi, and a laptop-sized room safe.

Accessible room

CLASSIC ROOM, 1 Queen Size Bed

  • Max. number of persons: 2
  • Area: From 28
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

CLASSIC ROOM, 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 28
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 Queen size bed, high floor

  • Max. number of persons: 3
  • Area: From 29
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

LUXURY ROOM, 1 Queen Size Bed, High floor

  • Max. number of persons: 3
  • Area: From 32
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

JUNIOR SUITE, 1 Queen Size Bed, Separate living area

  • Max. number of persons: 3
  • Area: From 49
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

PRESTIGE SUITE, 1 Queen Size Bed, 1 Bedroom, Separate living area

  • Max. number of persons: 3
  • Area: From 59
  • Views: Park view, City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Pillow Menu
  • Nespresso machine(...)

OPERA SUITE, 1 King Size Bed, 1 Bedroom, Large living and dressing room, City view

  • Max. number of persons: 3
  • Area: From 132
  • Views: Park view, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

THE 1040

Type of cuisine: Bistronomy

A bright and elegant setting, a menu with Belgian vibes combined with more elaborate and creative dishes!

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE 1040

Photo non contractuelle / Strictly non binding

A bar that combines a relaxation area, connected workspaces and a small catering during the day with a lounge atmosphere in the evening. Enjoy "l'art de vie à la française" during a coffee break or an aperitif.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 15

  • Maximum size: 240

  • Maximum capacity: 250 people

  • Maximum banquet capacity: 180 people

Find out more

Our guest reviews for
Sofitel Brussels Europe

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

8,338 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,135 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good stay

Customer review rating 4.6/5

Fd… Business - 19/02/2020 Confirmed reviews ALL

It was very good experience, the only minus was the behavior of one senior staff who nearly assaulted me when I tried to enter the library room, I remembered that as a library but apparently now it is a room offered to private groups for meetings. He assaulted me verbally and never apologized.

Dear Francisco Javier D., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We took well note of your comment regarding the library, but indeed it is now bookable and accessibility is restricted when it is booked. However we will explain to our ambassadors to be more gentle while explaining such a thing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Best hotel in Brussels, way better than Sofitel Louise

Customer review rating 4.6/5

Lorenz Business - 19/02/2020 Confirmed reviews ALL

Great as usual, one note though: some of my Diamond perks don't seem to apply. Don't often get the upgrades nor the welcome gifts etc. In Sofitel Europe in Luxembourg I do get these.

Dear Lorenz D., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will investigate regarding your Diamond advantages in order for you to get them every times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Great staff

Customer review rating 4.6/5

Daniel M. J. Families - 17/02/2020 Confirmed reviews ALL

Everyone was very kind and helpful, great stay.

Dear Daniel M., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Nice hotel, hard bed

Customer review rating 4.6/5

Traveller Business - 16/02/2020 Confirmed reviews ALL

Nice interior, polite staff, good location. Big minus is a very hard mattress. Was not good to sleep in the bed.

Dear Elli Johanna E., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Pleasant surprise

Customer review rating 4.6/5

Nils Business - 14/02/2020 Confirmed reviews ALL

Nice hotel, conveniently located

Dear Nils-Olof N., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

"Well located", "Good stay"

Customer review rating 4.6/5

Mbadibba J. C. Business - 14/02/2020 Confirmed reviews ALL

Excellent

Dear Mbadibba Jammeh C., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Bon sejour

Customer review rating 4.6/5

Anonymous Families - 13/02/2020 Confirmed reviews ALL

Very good expérience , spéciale thanks To réception staff and hk team where súper good

Dear Abdelkader N., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Good location, close to flawless hotel experience, very good and friendly service & service attitude

Customer review rating 4.6/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Close to flawless hotel experience: silent room, good bed, extremely friendly staff, superb breakfast. The only two minor things to improve: the breakfast was practically fully operational only like 30 minutes after opening hours. Ordering an omelet took easily 20 minutes very early in the morning. But otherwise the selection was superb and the service again beyond excellent. The toiletries in the bathrooms have a very strong masculine perfume. Not suitable for ladies nor people with allergies to strong perfumes (I go in both categories).

Dear Sari A., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We took well note of your observations regarding the Hermès amenities and we totally understand your point of view. This is why we took the liberty of updating your preferences in our system so next time you come you will get Melvita amenities which are less strong in smell. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Home from home

Customer review rating 4.6/5

Anonymous Business - 11/02/2020 Confirmed reviews ALL

From arrival to departure the service made us feel appreciated and take care of .

Dear Dagmar R., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Good position and good service

Customer review rating 4.6/5

Reg Couples - 08/02/2020 Confirmed reviews ALL

A very pleasant stay. The bar and the restaurant staff were attentive and the reception staff were very helpful.

Dear Reg L., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Convenient spot, friendly staff, clean.

Customer review rating 4.6/5

Mike Couples - 08/02/2020 Confirmed reviews ALL

Enjoyed staying in Sofitel. Staff in breakfast and dinner are very friendly and helpful.

Dear Mike K., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Well located

Customer review rating 4.6/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

Location is excellent. Walking distance from my meetings and with restaurants/supermarket/pharmacy conveniently in the square. Clean and well appointed rooms. Good breakfast. Small but adequate gym.

Dear Lisa E., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Good location

Customer review rating 4.6/5

Anonymous Business - 08/02/2020 Confirmed reviews ALL

The location and reception is excellent. They always werr very helpful. I stayed with my three employees (we had 4 different rooms) and all of us complained in how too soft the bed was. I slept for two nights on the floor - not what you would want from a Sofitel. Breakfast was ok but far behind the breakfast served in other hotels in Brussels (the Hotel, Thon, etc). I stay once per month in brussels for a few days and have tried twice the sofitel the last two trips however although you have great location and a great price and great hospitality, the bed and breakfast served were not up to par with other hotels in Brussels

Dear Konstantino V., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am really sorry to read that the bed setup was not at your convenience. Kindly note that the MyBed concept allows you to personalize as much as you want your bed. Do not hesitate to inform the front desk of your bed preferences and we will be more than happy to add them to your profiles for each stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Great hotel but some glitches

Customer review rating 4.6/5

Antti E. Business - 06/02/2020 Confirmed reviews ALL

Happy with the location and service, upgraded room, but problems with bathtub faucet, smell in bathroom.

Dear Antti E., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to read that there was some issues with your room and more precisely with your bath. Technical department has been informed and will proceed to a complete check up of the room you have occupied. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

welcoming

Customer review rating 4.6/5

Christine Business - 06/02/2020 Confirmed reviews ALL

friendly, nice and cosy room, however expensive restaurant and breakefast

Dear Christine M., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Nice room and friendly staff

Customer review rating 4.6/5

Ks Business - 04/02/2020 Confirmed reviews ALL

Rooms and facilities were good. The concierge person was very helpful and friendly. Golnaz at front desk was very nice and professional. The breakfast experience was not as good as other Sofitel hotels that I have stayed at so far! Also, housekeeping staff were very loud and could be easily heard from several rooms away. Please put a water a bottle in the room for people who prefer room-temperature water.

Dear Kamran S., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We took well note of your comments regarding the breakfast and the housekeeping, both department has been informed and they will take the necessary measure to not let this happen another time. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

normal stay

Customer review rating 4.6/5

Alex Business - 04/02/2020 Confirmed reviews ALL

standard experience while staying at Sofitel hotel in Brussels

Dear Mr. M., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

nice hotel but check in was not good

Customer review rating 4.6/5

Kevin G. Couples - 04/02/2020 Confirmed reviews ALL

Good hotel good room, but at check in my status was not recognized. I did not get an upgrade. When i asked why , the guy said hotel is full, when i replied their were still rooms he said yes correct but i can only upgrade you 1 category and that category is full. First time i had that experience in a Sofitel. At the and i got upgraded. Then he promised me to make a reservation in the restaurant. When we arrived in the restaurant 30min later no reservation was made. For the rest hotel room was nice and comfy.

Dear Kevin G., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding your upgrade our Ambassador gave you a complimentary double upgrade to a Luxury Room. We sincerely apologize for the reservation not taken at the restaurant. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

attentive service

Customer review rating 4.6/5

Valerie Business - 03/02/2020 Confirmed reviews ALL

This is now probably the 6th or 7th time I am staying with you and each time, my stay gets better- the food at breakfast is varied and fresh; and at the Bar, kudos for having an excellent and rare whisky. Finally, I travel with my yoga mat to practice and this time around, was provided a room large enough to practice without having to re-arranget the furniture. Thank you!

Dear Valerie D., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Very good stay

Customer review rating 4.6/5

Jonathan Business - 03/02/2020 Confirmed reviews ALL

Everything was perfect apart from the ventilation noise in the room. I already had this issue another time and got another room, but this time I was too tired and simply wanted to go to bed, but it still took me some time to fall sleep because of the noise.

Dear Jonathan P., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager
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