Sofitel Brussels Europe Hotel 5 stars

Name: Sofitel Brussels Europe
Address: BRUSSELS, 1040, BELGIUM
Telephone: (+32)2/2355100
Rating: 4.6

4.6/5

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Sofitel Brussels Europe Hotel

French luxury and local cuisine in the world's most exciting city

Welcome to our luxury Hotel in the Centre of Europe. Enjoy a Belgium beer or a cocktail at our bar followed by authentic Belgian Cuisine. The luxurious rooms feature Sofitel's MyBed for ultimate comfort and room service.

Mr Cyril MANGUSO, Hotel Manager

Set down your bags and relax at the luxurious Sofitel hotel. Set in the heart of Brussels, in direct connection to the Grand Place, next to the European District, Sofitel Brussels Europe is a truly elegant hotel, ideally located on the vibrant Place Jourdan, one of the last typical Brussels atmosphere square. Close to the famous Cinquantenaire park and several museums, the hotel offers the best location for all trips. Enjoy traditional food market on Sundays and the typical "Ambiance Bruxelloise".

When you stay in Brussels, a visit to Manneken Pis and the Belgian Comic Strip Museum should certainly be on your to-do list. And the Grand Place offers everything to enjoy the Belgian lifestyle, in the way of shops, cafes and restaurants. Sofitel Brussels Europe is on the edge of the Leopold Park, which doubles up as an open-air architectural museum. The Cinquantenaire Park is also within walking distance, just like Autoworld Brussels and the Natural Science Museum.

Hotel extras

Prime location in the heart of Europe
Fresh, authentic Belgian cuisine
11 meeting rooms
Hammam
Free WIFI

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel (Paying)
- High-speed Internet (Paying)
- WIFI in the communal areas
- WIFI in your room
- WIFI access (Paying)
Parking
- Private indoor parking (Paying)
- Public outdoor parking (Paying)
- Valet parking
- Well-lit parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
Pets allowed
100% non-smoking hotel
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
Reception open 24 hours a day
Dry cleaning / IroningPaying
Boutique Gourmande
Porter
Concierge

Breakfast
1 restaurant(s)
1 bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 00:00 / 23:59
- Opening hours : Week-end 00:00 / 23:59

Fitness centre
Well-being
- Hammam
- Massage (Paying)
Bike rack facilities

15 meeting room(s)
Web Corner on a Mac
Self service business centre
Copy/print service available

In response to the COVID-19 pandemic and government guidelines we have taken the difficult decision to close the hotel. Our thoughts remain with everyone impacted across the world and we look forward to welcoming guests and visitors back soon.

Hotel location

Sofitel Brussels Europe

Place Jourdan 1
1040
brussels
belgium

Tel: +3222355100

Fax: (+32)2/2355101

Contact email

Check-in from 15h00

Check out up to 12h00

QUARTIER SCHUMAN : 11/12/28 SCHUMAN
STIB : 60-80-59-34 Place Jourdan-Rue Froissart-Chau
BRUXELLES CENTRE : 1A / 1B SCHUMAN
METRO : 1 SCHUMAN
BRUXELLES CENTRE : 81/82 CHASSE

By plane
BRUXELLES ZAVENTEM At 12.5km / 7.77 miles
By train
SCHUMAN At 0.8km / 0.5 miles

GPS :50.837704, 4.381243

Our accommodations

All of our Brussels luxury accommodations feature Sofitel's "MyBed" for a perfect night's sleep. Other in-room amenities at our Brussels luxury hotel include flat-screen TV, espresso machine, high-speed Internet, WiFi, and a laptop-sized room safe.

Accessible room

CLASSIC ROOM, 1 Queen Size Bed

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: Courtyard side, City side *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Pillow Menu
Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: Courtyard side, City side *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Coffee/tea making facilities
Ironing board and flat-iron(...)

SUPERIOR ROOM, 1 Queen size bed, high floor

Max. number of persons: 3
Area: From 29 m² / 312 sq ft
Views: City side, Courtyard side *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Pillow Menu
Coffee/tea making facilities(...)

LUXURY ROOM, 1 Queen Size Bed, High floor

Max. number of persons: 3
Area: From 32 m² / 344 sq ft
Views: Courtyard side, City side *

* Subject to availability

Wireless internet in your room
High speed internet
Bathrobe
Pillow Menu
Coffee/tea making facilities(...)

Rooms

Our restaurants and bars

THE 1040

Type of cuisine: Bistronomy

A bright and elegant setting, a menu with Belgian vibes combined with more elaborate and creative dishes!

Lunch

12:00 - 14:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

19:00 - 22:30

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

THE 1040

A bar that combines a relaxation area, connected workspaces and a small catering during the day with a lounge atmosphere in the evening. Enjoy "l'art de vie à la française" during a coffee break or an aperitif.

Lunch

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Your meetings and events

Our meeting rooms

Number of meeting rooms: 15
Maximum size: 240 m²
Maximum capacity: 250 people
Maximum banquet capacity: 180 people

Find out more

Excellent service, nice food clean gym.

Anonymous Business - 21/03/2020 Confirmed reviews ALL

IT was a strange experience due to the cornona virus but everyone was helpful and friendly. We had to leave a day earlier and this was no problem.

Dear Keith R., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Very good stay

Verena G. Business - 18/03/2020 Confirmed reviews ALL

very nice staff, very nice hotel, everything ok like always

Dear Verena Elisabeth G., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Very comfortable hotel

Dublintraveller Families - 10/03/2020 Confirmed reviews ALL

This was my third stay in Sofitel Europe, my favourite Brussels hotel. Good location, lovely rooms and helpful, friendly staff.

Dear Declan M., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

a bit unsatisfactory

Rh Business - 09/03/2020 Confirmed reviews ALL

as a silver member I didn't receive the welcome gift mentioned on Accor Live Limitless website, it is only 2 chocolates in any case, at checkout the staff member said that the ALL rules have changed and silver members are no longer entitled to such a welcome gift, but this is not what is mentioned on ALL website, ALL website mentions complimentary newspapers but no English newspapers available on my day of departure, usually I get a copy of the Financial Times on my room door handle, do I have to request this every time I stay or could such a preference be added to my guest profile ? I had a query about missing points from a previous stay, your hotel recommended that I contact ALL, I did this via the website on 21 and 22 January (2 separate queries), no reply yet, I e-mailed your hotel on 12 Feb (H. Sz.) asking how I should proceed, no reply to that e-mail yet either

Dear Rex H., Thank you for taking the time to tell us about your experience at the Sofitel Brussels Europe. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. However I invite you to check the new policy regarding silver members as the welcome gift is no longer available. Also regarding your request it has nothing to do with our hotel, I still invite you to contact the customer care service. But we are not able to credit points on your account so you can reach gold level. However we remain at your entire disposal may you need any further assistance. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cyril Manguso General Manager

Special treat

U. B. Couples - 06/03/2020 Confirmed reviews ALL

Warm welcome, very professional staff, highly reactive, accommodated our needs, and much appreciated up-grade! Thank You.

Dear Ulrich B., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Really good stay

Alex Business - 06/03/2020 Confirmed reviews ALL

Excellent Service in a great hotel.

Dear Alexander Z., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Well located. Tasty breakfast.

Terho L. Business - 05/03/2020 Confirmed reviews ALL

OK!

Dear Terho L., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Good stay

T Business - 03/03/2020 Confirmed reviews ALL

Very nice hotel and facilities, there was one lady at reception who was not super nice (or not as everyone else in the hotel) but overall very good stay,

Dear Tania C., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Nice room and service

Anastasios Business - 02/03/2020 Confirmed reviews ALL

Luxury hotel with friendly staff. I would stay again.

Dear Anastasios P., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Amazing experience

Gemma Business - 28/02/2020 Confirmed reviews ALL

I stayed for two nights in the Sofitel and can't wait to return. The attention to detail and the lovely staff were the best I experienced.

Dear Gemma M., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Sanctuary for my busy day

Mr C. Business - 28/02/2020 Confirmed reviews ALL

Elegant and clean, calm and refreshing.

Dear Kimmo P., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

enjoyable stay

Anonymous Families - 26/02/2020 Confirmed reviews ALL

after a bad experience on arrival as the 2 rooms we had booked in advance were given to other guests and only one rooms made available after 1 hour and the second room 3 hours later - we enjoyed the rest the stay with usual excellent service

Dear Peder K., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once more we would like to present you our most sincere apologies regarding the situation that occurred during your check-in process and we will do our best to improve this point, so it will not happen again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

excellent stay...excellent experience

Charmaine H. E. Business - 24/02/2020 Confirmed reviews ALL

staff excellent-caring, supportive, knowledgeable, warm, welcoming especially Jimmy food delicious room extremely comfortable environment clean and safe

Dear Charmaine H., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

The hotel is extremely clean and quiet. Service was excellent.

Proud B. Business - 24/02/2020 Confirmed reviews ALL

Attended a three-day business meeting. The staff members who I came into contact with were very polite and helpful. Breakfast was well laid out and the choices were varied. My only downside was the bed which was pretty uncomfortable for me.

Dear Betty H., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

well located, peaceful rooms, good breakfast

Johanna R. Business - 24/02/2020 Confirmed reviews ALL

makes a good night sleep possible. Good environment for work. nice and quiet lobby area.

Dear Riitta R., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Most pleasant stay for business

F. P. Business - 22/02/2020 Confirmed reviews ALL

A bubble of quietness and comfort between two hard days.

Dear Francois P., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Great experience

Anonymous Business - 21/02/2020 Confirmed reviews ALL

This is a perfectly located hotel where I have always felt welcome.

Dear Ilir B., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Good stay

Fd… Business - 19/02/2020 Confirmed reviews ALL

It was very good experience, the only minus was the behavior of one senior staff who nearly assaulted me when I tried to enter the library room, I remembered that as a library but apparently now it is a room offered to private groups for meetings. He assaulted me verbally and never apologized.

Dear Francisco Javier D., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We took well note of your comment regarding the library, but indeed it is now bookable and accessibility is restricted when it is booked. However we will explain to our ambassadors to be more gentle while explaining such a thing. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Best hotel in Brussels, way better than Sofitel Louise

Lorenz Business - 19/02/2020 Confirmed reviews ALL

Great as usual, one note though: some of my Diamond perks don't seem to apply. Don't often get the upgrades nor the welcome gifts etc. In Sofitel Europe in Luxembourg I do get these.

Dear Lorenz D., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will investigate regarding your Diamond advantages in order for you to get them every times. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Great staff

Daniel M. J. Families - 17/02/2020 Confirmed reviews ALL

Everyone was very kind and helpful, great stay.

Dear Daniel M., We very much appreciate your comments regarding your stay at the Sofitel Brussels Europe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cyril Manguso General Manager

Our most recent 20 reviews

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Sofitel Brussels Europe Hotel 5 stars

ALL - Accor Live Limitless

Hotel extras