Sofitel Brussels Europe 5 stars

Customer review rating (ALL Rating) 4.6/5 1,770 reviews

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Place Jourdan 1, 1040 BRUSSELS, Belgium

Description

Hotel extras

  • 12 suites rénovées

  • Accès direct aux transports en commun.

  • Brasserie belge renommée avec un chef célèbre.

  • Rooftop une vue imprenable sur la place Jourdan.

  • Situé dans le quartier européen.

Our accommodation(s)

Hotel location

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
Belgium

GPS:50.837704, 4.381243

Telephone
Fax +32 2 235 51 01

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE 1040

With local and seasonal products, the chefs at the 1040 reinvents Belgian specialties. The chic and casual bar serves unique cocktails. Guest also can sample many Belgian beers and European wines.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,770 reviews

Customer review rating 4.5/5

Fabienne G. Business - Confirmed reviews ALL

Stayed there for a professional trip. The rooms are clean and comfortable and the breakfast options are excellent. The service is also of good quality.

Dear Mrs. G., Thank you very much for taking the time to share your experience following your stay at Sofitel Place Jourdan. We are delighted to learn that you enjoyed the cleanliness and comfort of our rooms, as well as the excellent variety offered at breakfast. Your kind words regarding the quality of our service mean a great deal to us, as we continuously strive to provide an experience that meets the expectations of our valued and loyal guests. It was a true pleasure to welcome you during your professional trip, and we very much look forward to welcoming you back again in the near future. Yours sincerely, Hervé Deniau General Manager

Customer review rating 5.0/5

Keimon M. Business - Confirmed reviews ALL

My stay at the Sofitel Brussels was nothing short of impeccable, a truly refined experience from the very first moment to the last. I was welcomed warmly by my taxi driver, Abdel, whose professionalism and discretion set the tone beautifully. Upon arrival, the check-in staff handled everything with effortless grace efficient, attentive, and genuinely courteous, making me feel expected rather than merely accommodated. The room itself was clean, beautifully presented, and a little Imperfect ( the lock additional lock was slightly bent and the shower cap fell off ) but apart from this it was a great stay. Breakfast was delightful. A particular gentleman with dreadlocks, whose name I unfortunately did not catch, stood out for his exceptional attentiveness and warm presence. His service was natural, and sincere he made the morning feel personal and unrushed, which is a rare gift. Finally, the arrangement of my return taxi was handled seamlessly, without fuss or delay, allowing me to depart in the same effortless manner in which I arrived. This hotel understands true hospitality: discreet, polished, and deeply considerate. Every interaction felt thoughtful, every space immaculate. I left feeling thoroughly cared for, and I will most certainly return.

Dear Mr Keimon M., Thank you sincerely for sharing such an elegant and detailed review following your recent stay at Sofitel Brussels Europe. Your words truly reflect the spirit of hospitality we strive to embody each day, and it is immensely rewarding to know that your experience felt refined and effortless from arrival to departure. I am delighted that you felt warmly welcomed and that our reception team made you feel genuinely expected. Creating that sense of personal recognition is at the heart of what we do, and your appreciation means a great deal to all of us. Thank you as well for your constructive remarks regarding the additional door lock and the shower fixture. Please accept my apologies for these imperfections. Rest assured that our technical team has been informed and has addressed these matters promptly. Your comfort and peace of mind are essential, and we are grateful that you brought this to our attention. I was particularly pleased to read your kind comments about the gentleman at breakfast. While I regret that you did not catch his name, your description will certainly help us identify and recognize him personally. Your acknowledgment of his attentive and sincere service beautifully captures the level of care we aim to provide. It is also wonderful to know that your departure arrangements were handled seamlessly, allowing your stay to conclude as smoothly as it began. Your closing words about “true hospitality” are the highest compliment we could receive. On behalf of the entire team, thank you for your trust. We very much look forward to welcoming you back for another impeccable stay in Brussels. With my warmest regards, Hervé Deniau General Manager Sofitel Brussels Europe

Customer review rating 4.0/5

Ann M. S. W. Business - Confirmed reviews ALL

Never got the evening pieces of chocolate, what a disapointment... Super breakfast, comfy bed, love the shower amenities

Dear Ms. Ann M. S. W., Thank you very much for taking the time to share your feedback following your stay at the Sofitel Brussels Europe. While I am truly pleased to read that you enjoyed our super breakfast, the comfort of your bed, and our shower amenities, I am sincerely sorry to learn about your disappointment regarding the missing evening chocolates. Please accept our apologies for this oversight. This thoughtful touch is indeed part of the experience we aim to provide, and we regret that it was not delivered during your stay. Your comment has been shared W. our team to ensure greater consistency in our service, as every detail matters greatly to us. We very much hope to have the pleasure of welcoming you back soon, and to offer you a flawless experience on your next visit. Yours sincerely, Hervé Deniau General Manager Sofitel Brussels Europe

Customer review rating 5.0/5

Manuela C. Business - Confirmed reviews ALL

all perfect. Reception staff very friendly and efficient

Dear Ms. C., Thank you very much for your wonderful comment and for awarding us a perfect 100/100 score. We are truly delighted to read that you had a great stay and that everything was perfect. Your kind words regarding the friendliness and efficiency of our reception team mean a great deal to us, and we will be very pleased to share your compliments with them. It was a real pleasure to welcome you to the Sofitel Brussels Europe, and we sincerely hope to have the opportunity of welcoming you back again very soon. Yours sincerely, Hervé Deniau General Manager Sofitel Brussels Europe

Customer review rating 5.0/5

Corinne V. Business - Confirmed reviews ALL

The hotel rooms are fabulous. Great bed, lovely products, totally soudproof and spacious. The staff are always helpful and friendly. The location is very handy: close to metro to city centre (or 30 mins walk) and train to airport (10 min).

Dear Mrs V., We would like to sincerely thank you for taking the time to rate your stay at the Sofitel Brussels Europe. We are delighted to read that you found your room fabulous, the bed comfortable, and the amenities thoughtfully curated. It is especially rewarding to know that our team made a positive impression with their friendliness and helpfulness, and that our convenient location enhanced your experience. Your kind words affirm our commitment to providing a serene, elegant, and effortless stay for every guest. We very much look forward to welcoming you back to the Sofitel Brussels Europe and ensuring another memorable visit. Warm regards, Martina Costa Guest Relation & Duty Manager

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