Sofitel Brussels Europe 5 stars

Customer review rating (ALL Rating) 4.6/5 1,700 reviews

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Description

Hotel extras

  • 12 suites rénovées

  • Accès direct aux transports en commun.

  • Brasserie belge renommée avec un chef célèbre.

  • Rooftop une vue imprenable sur la place Jourdan.

  • Situé dans le quartier européen.

Our accommodation(s)

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Room 1

Hotel location

Sofitel Brussels Europe

Place Jourdan 1
1040 BRUSSELS
Belgium

GPS:50.837704, 4.381243

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE 1040

With local and seasonal products, the chefs at the 1040 reinvents Belgian specialties. The chic and casual bar serves unique cocktails. Guest also can sample many Belgian beers and European wines.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,700 reviews

Customer review rating 5.0/5

Macnama B. Business - Confirmed reviews ALL

Dear Monsieur, Thank you for taking the time to share your feedback following your recent stay at Sofitel Brussels Europe. We are delighted to hear that you enjoyed our spacious rooms, comfort, facilities, and excellent location. We also sincerely thank you for your loyalty as an ALL Silver member,it is truly appreciated. Your comment regarding the online check-in signature function has been shared with the relevant teams for review and improvement. We hope to have the pleasure of welcoming you back soon. Warm regards, Keren Van den Daele Guest Relations & Duty Manager Sofitel Brussels Europe

Customer review rating 5.0/5

Sara P. Couples - Confirmed reviews ALL

Dear Madame, Thank you very much for your kind message. We are truly delighted to hear that you had such a wonderful stay with us, and it makes us very happy to know that our team was able to make you feel well taken care of throughout your visit. We sincerely hope that you are feeling better now. It was a real pleasure having you with us, and we are very glad that our colleagues at reception could support you and make your stay more comfortable during your time here. We would be very happy to welcome you back again very soon. Warm regards, Nora Kadri Duty Manager

Customer review rating 3.5/5

Adrian P. O. Business - Confirmed reviews ALL

Dear Monsieur, Thank you for taking the time to share your feedback following your recent stay at Sofitel Brussels Europe. We are delighted to know that you appreciated the friendliness and professionalism of our team, particularly our Guest Relations team and dinner waiter, as well as the comfort and cleanliness of your room. We are sorry to learn that our breakfast selection did not meet your expectations and that you were disappointed not to be able to enjoy our rooftop due to a private event during your stay. Your comments have been shared with the relevant teams and are greatly appreciated as they help us continuously improve the guest experience. Thank you as well for your loyalty as an ALL Classic member. We hope to have the pleasure of welcoming you back to Sofitel Brussels Europe in the near future. Warm regards, Keren Van den Daele Guest Relations & Duty Manager Sofitel Brussels Europe

Customer review rating 4.5/5

Lennart H. Business - Confirmed reviews ALL

Dear Monsieur, Thank you for taking the time to share your detailed feedback and for your continued loyalty as an ALL Diamond member. We are truly honoured to remain your favourite hotel in Brussels and delighted that you enjoyed our suites and had such a positive experience at Bar 1040. At the same time, we sincerely regret that your arrival experience did not meet the warm and personalised service you have come to expect from us. Your comments regarding the reception team and the breakfast service have been carefully noted and shared with the relevant managers, as they help us identify areas where we need to improve. Thank you once again for your valuable feedback. We sincerely hope to have the pleasure of welcoming you back soon and to provide you with the exceptional experience you remember. Warm regards, Keren Van den Daele Guest Relations & Duty Manager Sofitel Brussels Europe

Customer review rating 5.0/5

Domenico N. Business - Confirmed reviews ALL

Dear Monsieur, Thank you for your kind feedback and for choosing Sofitel Brussels Europe. We are delighted to know that you enjoyed our location and had a comfortable stay. We particularly appreciate your recognition of our breakfast team and your kind words will be shared with Jimmy and Adina. As an ALL Classic member, your loyalty means a lot to us and we look forward to welcoming you back soon. Warm regards, Keren Van den Daele Guest Relations & Duty Manager Sofitel Brussels Europe

Other web-users rate our hotel

  • 324 reviews 9.2/10 Location
  • 614 reviews 8.4/10 Room
  • 867 reviews 8.9/10 Service
  • 15 reviews 7.6/10 WiFi
  • 320 reviews 8.9/10 Breakfast
  • 300 reviews 8.5/10 Comfort
  • 158 reviews 7.6/10 Cleanliness
  • 89 reviews 8.5/10 Bar

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