Sofitel Brussels Europe Hotel 5 stars

Very pleasant stay in a beautiful and spacious room with a most comfortable bed.

very good stay as always, very friendly staff, nice hotel

In the lineup of Sofitel-hotels, the experience was rather 'OK'-ish, instead of the usual 'very good' or even 'exceptional'. This was partly due to the COVID-measures, though other hotels had already relaxed their policy. For example: breakfast was subpar, mediocre at best, with very little choice at quite a steep price. The room was up to standards of Sofitel, though the bed was not as comfortable as I remember. Also: there was no way to control the airconditioning in the room; changing the temperature had no influence whatsoever. As such, the room was too hot. In contrary to these points, staff was certainly friendly and eager to help. At the rate I paid for the room and extra's, I'd reconsider choosing another hotel for my next business stay in Brussels.

I have stayed at your hotel several times between November 2020 and June 2021 and despite the Covid-related restrictions I was always very pleased with the efficiency and courtesy of the front desk staff and the comfort and cleanliness of the rooms. This time I had the additional pleasure of dining at the restaurant and at the café - the service was fast and efficient and the food excellent. I was also very pleased with the quality of the housekeeping service.

Wonderful, as always, thanks to the very friendly and efficient staff. Thank you to the entire front desk team, and the reservations department team. Big thank you to Floreal for the bottle of wine during my last stay and to Antonio for keeping me in the same room when I had to go to a last minute one day mission to Luxembourg. It was great to see many of the standard bar team, they know my preferences well. It's a shame I don't get to meet the concierge team. Hope they come back soon.

I always feel welcomed when I stay at the Sofitel. The staff is very catering and when I experienced Internet connectivity issues, the front Desk Manager Hanne was very quick to provide a satisfactory solution. When I asked to borrow a vase for my flowers, housekeeping brought several for me to choose from. Sofitel has become a home away from home for me.

Very nice room and also a great view on place jourdan. Excellent room service and good lunch

Very impressed with the breakfast service and the kindness of the team there. Our little one was having a meltdown earlier in the morning and they managed to get him back in the mood. Very nice room, very clean as usual. We will definitely come back

This was our third staycation at Sofitel Brussels Europe and we simply adore this place. The staff are very welcoming and professional. As dining venues are reopening, we were pleasantly surprised that the drinks and dining outlets are now back. People should be flocking here but I think the lowkey reopening is the reason why there were fewer people than we thought there would be. A tip of hat to Toon who was a very welcoming host. Everything was just the way a Sofitel should be. The only thing I would say the staff missed a mark a bit is that my ALL status was not immediately recognised, but once I checked, the benefits were indeed provided.

Always excellent, this time with Antonio on reception, and a lovely lady who kindly moved me from a noisy room on the seventh floor to a quiet room on the fifth floor. The cleaning ladies are also very kind. Sophie Galindo has been exceptionally helpful lately, and I am very grateful to her for finding me a room next week at the EP rate.

My husband and I spent two night at the Sofitel because we wanted to make our Covid marriage something special. Location and Staff made it a memorable getaway ❤️ Thank you so much!! You made it more special than we thought it would be. Not only by gifting us a suite for our special occasion, but also with your lovely prepared breakfast and dinner. You found a way to make everything lovely in such difficult times. Thank you to the magnificent staff who made us feel at home. Anyone there has to check out the Terrasse on the 7th floor which gives you an amazing view over Place Jourdan and Brussels. It is perfectly located to walk anywhere in the city.

The perfect hotel in the perfect location. In the center of the EU neighborhood. Rooms are very spacious and breakfast is delicious. Will definitely stay here in the future when traveling to Brussels !

In challenging times like these staying in a hotel can be a source of concern, whereas my recent stay at the Sofitel Brussels Europe was completely positive. The staff was courteous and efficient and the cleanliness and comfort of my room made me feel completely relaxed and safe. The restaurant was closed on account of the current restrictions, but the grab-and-go breakfast in the lobby and the takeaway meals from the restaurant were great.

So elegant hotel, clean and exquisite design. The staff was nice, polite and service minded. I really did appreciate the stay in Sofitel Europe overlooking Place Jourdan. The bar was smart and had a palette of tasty drinks.

The hotel is in a lovely little square surrounded by restaurants ,bakeries pub supermarkets pubs and a park!not so far from the city center ,40 min walking or 30 minutes by metro.the hotel is more a 4 star business hotel then a 5 star one.the table and the wardrobe were a little bit scratched and the shower door wasn't working properly.Everyday 2 bottled water per person are free.The shampoo ,shower gel and body cream from hermes are wonderful.The hotel is clean.Due to covid the breakfast is offered in the room.There are different options but each of them only include one juice and one beverage plus the food items of course .in my opinion a 5 star hotel shouldn't limit a breakfast beverage option .The radio system and the bed are great.