ibis Brussels Centre Gare Midi 3 stars

Customer review rating (ALL Rating) 4.3/5 2,251 reviews

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ibis Brussels Centre Gare Midi - Image 1
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Rue d'Angleterre 2-20, 1060 BRUSSELS, Belgium

Description

Hotel extras

  • Free WIFI

  • 50m from Gare du midi station (Thalys / Eurostar / ICE / Metro)

  • Walking distance from city center

  • Spacious rooms and bathroom (24 m²)

  • Continental breakfast buffet

Our accommodation(s)

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Hotel location

ibis Brussels Centre Gare Midi

Rue d'Angleterre 2-20
1060 BRUSSELS
Belgium

GPS:50.835884, 4.338784

Telephone
Fax +32 2 541 44 45

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

The Bar

At The Bar, we serve local Belgian beers, wine, cocktails, with finger food (pizza/pastas/chips).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,251 reviews

TripAdvisor Rating  3.7/5  2,654 reviews

Customer review rating 1.0/5

Louise M. C. Families - Confirmed reviews ALL

While it was understandable that the room was old, the toilet bowl was stained and looked dirty. The shampoo/body wash was also empty when we arrived. The tissue roll provided was also an old one and it looked like it had been there for quite a while (the tissue paper was already yellow and crusty). I understand we were only staying there for one night but I don't think that's a valid reason to not provide us with a quality stay. I've stayed in a number of ibis hotels (even budget ones) across Europe and so far this has been the most disappointing one I've been to.

Dear Louise M., Thank you for taking the time to share your review. We sincerely apologize that your experience fell short in some areas. Our team takes pride in maintaining high standards, and we regret that we did not meet them during your visit. Please know that your comments have been shared with our housekeeping team to ensure more thorough inspections moving forward. We understand how important these details are for a comfortable stay and appreciate you bringing them to our attention. We hope to have the pleasure of welcoming you back for an improved experience. Kind regards, Christophe Lac, Hotel Manager

Customer review rating 5.0/5

Metin M. Solo - Confirmed reviews ALL

Clean room and friendly staff.

Dear Metin, Thank you for your feedback. We are thrilled to hear your stay at ibis Brussels Centre Gare Midi was so enjoyable. Our team takes great pride in maintaining spotless accommodations and providing welcoming service. It’s fantastic you found our website user-friendly, and we appreciate your kind words about sharing your experience with others. As a valued ALL Accor member, your continued trust means everything to us. We hope to welcome you back soon for another seamless stay. We look forward to welcoming you back for another memorable experience. Best wishes, Christophe Lac, Hotel Manager

Customer review rating 3.5/5

Diane A. Families - Confirmed reviews ALL

Very clean, located by the Euro star, Bar staff friendly and helpful Very disappointed in that there wasn't any kettle in the rooms when asked could we even pay extra as we had a 5 month baby, they said we don't have any to give out, and we should have booked premium. We could use the kettle at the bar. Luckily we had taken a flask other wise we would have been up and down constantly to get water for the formula. This was not clear when booked and was surprised no kettles. Other than that it was good. The food from the bar was very nice, breakfast was good.

Dear Diane, Thank you for taking the time to share your review. We’re delighted your family found our convenient location by Brussels-South station helpful during your travels. Our team takes great pride in maintaining high cleanliness standards and providing welcoming service, so it’s wonderful to know this contributed to your experience. That said, we sincerely regret that certain room amenities did not meet your needs during this stay with your young child. Please know our reception team is always available to assist with any additional requests, and we appreciate you bringing this to our attention. Nonetheless, it’s heartening to hear our bar staff made such a positive impression with their warm service. We’re also grateful for your continued loyalty through our ALL Accor programme and value your high recommendation of it. We look forward to welcoming you back on another occasion in the future. Kind regards, Christophe Lac, Hotel Manager

Customer review rating 4.0/5

Stuart M. Couples - Confirmed reviews ALL

We stayed 4 nights to visit the Christmas markets in Brussels, Bruges and Antwerp. The train station is literally just across the road so perfect for visiting other places on the train. The city centre took us about 25 minutes to walk in so the hotel was a good compromise. If you weren't going to other places you might be better staying closer to the centre. We had a quiet room at the back of the hotel and it really was quiet. The bed was really comfy and the pillow was fantastic - I wanted to pack in in my suitcase on leaving! I would recommend this hotel and would certainly stay again but very slight negatives were that the room could have been a bit cleaner, a bit more water pressure in the shower would have been good and the tea/coffee making facilities could have been better - we had to ask for tea bags. But overall very good.

Dear Stuart, We appreciate the time you took to provide this feedback. We are delighted that our location near Brussels-South railway station provided convenient access for your Christmas market visits in multiple cities. It is wonderful you found your room quiet and appreciated the comfort of our Sweet beds and pillows. That said, we regret that some aspects of your stay fell short of your expectations. While our team strives to maintain high standards, we will review your comments about the bathroom facilities and in-room amenities. Our premium rooms do include enhanced coffee and tea provisions, which we are happy to provide upon request during future stays. Nonetheless, we are glad your overall experience was positive and that you would consider returning. As ALL Accor Classic members like yourself always receive priority service, we look forward to welcoming you back for another seamless stay. We hope to welcome you back for an improved experience in the future. Best wishes, Christophe Lac, Hotel Manager

I definitely recommend you this hotel

TripAdvisor rating 5.0/5

Nikoleta M TripAdvisor review

The hotel is well located, very convenient for any transport, not far from the city center, spacious rooms and delicious breakfasts, the staff that works at the reception are always happy to help, polite and nice guys!

Dear Nikoleta, Thank you very much for your kind comments following your recent stay with us. It is fantastic to hear that your stay at ibis Brussels Centre Gare Midi was so enjoyable. We are delighted that you found our location convenient for exploring the city and appreciated the spaciousness of your room. Our team takes great pride in serving a delicious breakfast and providing helpful service, so your kind words about the reception staff truly mean a lot. We hope you made the most of our proximity to key transport links during your visit. We look forward to welcoming you back on a future occasion. Best regards, Christophe Lac, Hotel Manager

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Other web-users rate our hotel

  • 3,021 reviews 8.6/10 Location
  • 2,863 reviews 6.6/10 Room
  • 1,972 reviews 8.2/10 Service
  • 45 reviews 7.3/10 WiFi
  • 1,234 reviews 6/10 Cleanliness
  • 951 reviews 7.8/10 Breakfast
  • 7 reviews 9.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.