ibis Brussels Centre Gare Midi 3 stars

Customer review rating (ALL Rating) 4.3/5 2,115 reviews

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Description

Hotel extras

  • Free WIFI

  • 50m from Gare du midi station (Thalys / Eurostar / ICE / Metro)

  • Walking distance from city center

  • Spacious rooms and bathroom (24 m²)

  • Continental breakfast buffet

Our accommodation(s)

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Hotel location

ibis Brussels Centre Gare Midi

Rue d'Angleterre 2-20
1060 BRUSSELS
Belgium

GPS:50.835884, 4.338784

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

The Bar

At The Bar, we serve local Belgian beers, wine, cocktails, with finger food (pizza/pastas/chips).

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,115 reviews

TripAdvisor Rating  3.5/5  2,609 reviews

Ok hotel but train station area is not safe

TripAdvisor rating 4.0/5

onlyfinchy Families - TripAdvisor review

Hotel is ok. Standard ibis. Jsut opposite the train station which is convenient. But the area is not safe. The street next to it has fun shots the night before. Some streets are very very dirty. But it’s not the hotel’s fault of course. Some walk required if you want to go to the grand place.

Dear "Onlyfinchy", Thanks for your review about our hotel. We are pleased that you found our location right opposite the train station convenient for your travels. However, we understand your concerns regarding the safety and cleanliness of the immediate surrounding area. While these elements are indeed beyond our control, we strive to provide a secure and welcoming environment within our premises. Additionally, we regret that the distance to the Grand Place did not meet your expectations. Our central location is usually appreciated for its proximity to various attractions ; it's only 10' to get to Grand'Place with the Metro and we apologize if this was an inconvenience to you. We hope you managed to take advantage of our comfortable rooms and the various amenities we offer, such as our selection of local Belgian beers and the ibis-flavoured gin exclusively available during the summer. We are hoping to welcome you back in the future. Merry christmas, Christophe Lac, Hotel Manager

Good location, clean hotel

Customer review rating 4.0/5

Nic O. Couples - Confirmed reviews ALL

The hotel was in a great location close to the train station. Very little outside noise disturbance. The hotel was very clean.

Very spacious

Customer review rating 5.0/5

Dm Families - Confirmed reviews ALL

Great location and generously spacious rooms.

Dear Mr M., Thank you very much for this kind review of your recent stay. It is wonderful to hear that your stay at ibis Brussels Centre Gare Midi met your expectations. We are delighted that you appreciated the ample space of our well-appointed rooms, reflecting our commitment to comfort and convenience. It is also great that you found our location to be advantageous, situated directly opposite the Brussels-South railway station and just a short stroll from the Grand Place and the heart of Brussels. We look forward to seeing you again soon. Best regards, Christophe Lac, Hotel Manager

Poor stay in worn out hotel

Customer review rating 1.5/5

Richard B. Couples - Confirmed reviews ALL

reasonably priced and very close to Brussels Midi station. Room very tired and unit blow tv falling away from the wall Requested early morning wake up call never happened (possibly because the phone in the room showed it as belonging to a different room)

Dear Mr B., Thank you for taking the time to share your feedback. We are pleased that you found the pricing to be reasonable and our proximity to Brussels Midi station convenient, as we are located just opposite the arrival station for all international trains such as Thalys, Eurostar, and ICE. Nonetheless, we regret to hear that your room did not fully meet your expectations. We understand how important a clean and well-maintained room is for a comfortable stay. Additionally, we apologize for the oversight with the wake-up call. This is certainly not the standard we strive to uphold. Rest assured, we are addressing your comments with our housekeeping and front desk teams to ensure our guests' needs are being met to the fullest. Finally, we hope the central location of our hotel provided you with the opportunity to explore the cultural highlights and the historical heart of Brussels, a mere 20 minutes' walk from our establishment. We truly value your feedback as a member of our loyalty programme and look forward to welcoming you again. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Christophe Lac, Hotel Manager

Very poor service

Customer review rating 1.0/5

Mathew Families - Confirmed reviews ALL

Very unfriendly front desk . Not even a kettle in the room. Refused to provide one even after ready to pay for it

Dear Mr J., Thank you for taking the time to share your feedback. We regret to hear that your stay did not entirely meet your expectations. While it is indeed our standard to not provide kettles in the rooms, we understand your disappointment and will take your feedback into consideration as we continuously strive to improve our guest amenities. Furthermore, we apologize if the interaction with our front desk team did not reflect the high level of customer service we aim to uphold. We are committed to providing a welcoming and helpful environment for all our guests, and we will address your concerns with our staff to ensure our service quality is consistent and attentive. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Christophe Lac, Hotel Manager

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Other web-users rate our hotel

  • 2,590 reviews 8.5/10 Location
  • 2,492 reviews 6.9/10 Room
  • 1,723 reviews 7.8/10 Service
  • 49 reviews 7.6/10 WiFi
  • 1,060 reviews 6.1/10 Cleanliness
  • 841 reviews 7.8/10 Breakfast

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