ibis Brussels Centre Gare Midi 3 stars

Customer review rating (ALL Rating) 4.3/5 2,401 reviews

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ibis Brussels Centre Gare Midi - Image 1
ibis Brussels Centre Gare Midi - Image 2
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Rue d'Angleterre 2-20, 1060 BRUSSELS, Belgium

Description

Hotel extras

  • Free WIFI

  • 50m from Gare du midi station (Thalys / Eurostar / ICE / Metro)

  • Walking distance from city center

  • Spacious rooms and bathroom (24 m²)

  • Continental breakfast buffet

Our accommodation(s)

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Hotel location

ibis Brussels Centre Gare Midi

Rue d'Angleterre 2-20
1060 BRUSSELS
Belgium

GPS:50.835884, 4.338784

Telephone
Fax +32 2 541 44 45

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

THE BAR

At The Bar, we serve local Belgian beers, wine, cocktails, with finger food pizza, pastas, chips.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,401 reviews

Customer review rating 3.0/5

Sujana S. Couples - Confirmed reviews ALL

We arrived early after a long flight and we knew we would not have our room. We were greeted by a young man at reception who helped us store our luggage’s and asked us to be back around 2h00. When we arrived at 2h15 we were greeted by a very unpleasant agent who insisted the room will not be ready until 3h00. She was asking her colleagues to also say the same little realizing I understood her language. Meanwhile my husband went to see the young man who was able to accommodate us and get us our room at 2h45. Very unpleasant agent Once we got to the room there was no AC and there was no soap to wash our hands. When we mentioned it at the front desk we got the same negative experience with both these agents. Once they left at 3h00 we went back to speak to another agent and the situation was resolved.

Dear S., Thank you for reviewing your visit to our hotel. We are glad one of our team members could assist with your luggage storage upon arrival, ensuring you could begin exploring Brussels without delay. However, we are sincerely sorry that some aspects of your stay did not meet your expectations. Our multilingual team strives to provide clear communication and prompt solutions, and we regret any frustration caused during check-in. Regarding your room, all our accommodations are equipped with climate control systems and complimentary toiletries, we will reinforce our protocols to ensure these amenities are consistently prepared. Your observations about bathroom maintenance have been noted for immediate follow-up. We hope that you will return in the future. Best regards, Christophe Lac, Hotel Manager

Customer review rating 4.5/5

Andrew H. Families - Confirmed reviews ALL

Nice comfortable hotel, well located for Eurostar. Good sized rooms, good breakfast and friendly staff

Dear Andrew, Thank you for choosing our hotel. We are delighted you chose our hotel for your family trip and shared this wonderful review. Your comments about our spacious accommodations and breakfast offerings make us proud. Knowing our team made you feel welcome through their attentive service is particularly rewarding. We also appreciate you highlighting how our proximity to international rail services enhanced your travel experience. We hope to have the occasion to welcome you back. Best wishes, Christophe Lac, Hotel Manager

Customer review rating 3.5/5

Marie F. Families - Confirmed reviews ALL

Spent 2 separate nights- our party had 2 rooms for each night. The room was clean and basic. Lots of street noise on the first night. Additional pillows in the rooms and maybe some tea/ coffee facilities in the room would make me more likely to rebook.

Dear Marie, We would like to thank you for taking the time to review your time at our hotel. We are glad you found your rooms clean and appreciated the straightforward booking process through our website. Your recognition of our team’s efforts to maintain high standards is truly valued. However, we sincerely regret that certain aspects of your stay fell short of your expectations. We understand that a restful environment is essential, and we are reviewing measures to enhance soundproofing in rooms facing the street. While our standard rooms are designed for essential comfort, we note your suggestions regarding additional amenities and will consider them for future improvements. Nonetheless, we are encouraged that your overall experience was satisfactory. Our prime location opposite Brussels-South railway station offers great convenience for exploring the city, and we hope this added to your visit. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Christophe Lac, Hotel Manager

Customer review rating 3.5/5

Susan C. Solo - Confirmed reviews ALL

The Brussels Midi IBIS is my hotel of choice when staying in Brussels but I was disappointed that the access lift was not operational and a member staff did not come forwards to help me get my luggage into the reception area. The cost of breakfast seems to have increased a lot since last May. Apart from that I was satisfied with the service provided.

Dear Susan, Thank you for writing a review of your recent visit and for recommending our hotel. It is wonderful to know you continue choosing our hotel for your stays in Brussels and that our team met your service expectations overall. Your loyalty as a Classic member of our ALL Accor program means a great deal to us. However, we sincerely regret that some aspects of your visit fell short of your expectations. While our front desk team is always available to assist guests, we acknowledge your feedback about the arrival experience and will reinforce our staff training. Regarding breakfast pricing, we periodically review our offerings to balance quality and value. Nonetheless, we are pleased our central location near Brussels-South Station provided the convenience you value for your single trip. The proximity to international rail connections remains a key advantage for many of our guests. We look forward to the pleasure of welcoming you back. Best regards, Christophe Lac, Hotel Manager

Customer review rating 4.5/5

Jennifer C. Couples - Confirmed reviews ALL

A great position. The bar is nice, with comfortable seating. Breakfast was good although some options had run out at 9am.

Dear Jennifer, It was a pleasure to receive this great review. We are thrilled to hear you had a pleasant stay with us at ibis Brussels Centre Gare Midi. It’s wonderful you found our bar’s atmosphere inviting and enjoyed the breakfast offerings. Our team takes pride in creating welcoming spaces for guests to unwind. That said, we regret that the breakfast selection during your visit fell short. We strive to maintain ample variety throughout our service hours, which extend until 10 AM on weekdays and 11 AM on weekends. Finally, we’re delighted our proximity to Brussels-South station added convenience to your travels. Being steps from international rail connections remains a key advantage for explorers like you. It would be our pleasure to have you return on another occasion. Very best wishes, Christophe Lac, Hotel Manager

Other web-users rate our hotel

  • 3,093 reviews 8.6/10 Location
  • 2,939 reviews 6.6/10 Room
  • 2,052 reviews 8.2/10 Service
  • 35 reviews 7.1/10 WiFi
  • 1,284 reviews 6.2/10 Cleanliness
  • 958 reviews 7.9/10 Breakfast
  • 6 reviews 10/10 Pool

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