The most coveted address in Dubai comprising 254 expertly design hotel rooms and 270 hotel apartments boasting spacious terraces and balconies. Showcasing two-magnificent infinity pools are situated atop the 75-storey tower, recognized in Guinness World Records as the highest overflow pool in the world. Indulge in unique dining experiences at Fi'lia Dubai and Carna by Dario Cecchini. Located on Level 69, Ciel Spa Ciel Spa has everything you need to immerse yourself in refined relaxation.
A culinary wonderland awaits at SLS Dubai with its signature culinary concepts. Fi'lia, serving Italian and Mediterranean cuisines, Carna by Dario Cecchini, S Bar mixology lounge, a rooftop nightlife venue at Privilege and the cosy EllaMia cafĂŠ.
Located in the Downtown district, SLS Dubai offers incomparable 360-degree views of the city, with unobstructed views of the iconic Burj Khalifa, along with a clear overhead of the calming Dubai Creek.
Welcome to SLS Dubai, more than a hotel and residence, SLS Dubai is an exuberant universe offering a blend of lifestyle and luxury in a timeless elegant atmosphere and extraordinary experiences with unexpected playfulness.
Goran Stojkovic, Hotel Management
We are pleased to inform you that our outdoor pools at Level 6 are available for leisure for children aged 12 years and below. Meanwhile, adults 21 years and above have access to 2 infinity pools on Level 75. Adolescent 13 years and above (with an adult) can access the Meydan view pool.
Hotel extras
Contemporary, sleek interiors, artworks and accents
Each rooms and residences feature exquisite design and private balcony
Six celebrated culinary brands and lifestyle venues
Two rooftop infinity pools, with incomparable views of Dubai skyline
A chic day lounge and signature rooftop nightlife venue
Our accommodation(s)
Book this hotel
Page 1 out of 5, Room 1 :
Signature King with Balcony
, Room 2 :
Signature Duo Beds with Balcony
Room
Signature King with Balcony
Photo out of - Signature King with Balcony
Take in incredible views of Dubai from your very own private balcony, an important space for total isolation and relaxation. With furnishings following the interior's bold style, our Signature Room reflects the very best in comfortable living.
A bright, airy room with our signature double-sized beds surrounded by custom-crafted furnishings, with plenty of additional seating, the Signature Duo room is meant to be enjoyed, times two.
Unwind in our Signature Safe rooms, complete with warm lighting to create perfect setting of optimum comfort, styled with elegant contemporary furnishings and luxury beddings.
Take in incredible Dubai city views from a lavish Signature King City View with bold style and theatrical interiors. Home of a plush King Bed, this room reflects the very best of luxe living. Take to the skies and relax from above.
A bright, airy room with twin signature beds, bespoke decor, modern design, and unobstructed city skyline views. The upscale aesthetic of the Signature Duo City View room is meant to be enjoyed, times two.
Superior living starts with the Sky Room where understated modernity with intricate rose-gold detailing fashioned by award-winning architects Aedas and Paul Bishop, are front and centre.
Soak in the stunning views and bright lights of Burj Khalifa from a luxurious Signature King Burj View room. With plush King Bed, theatrical interiors & bold design, this room reflects the best of luxe living. Head into the clouds & relax from above.
This bright, airy room features two signature beds, bespoke furnishings, luxe modern design and the striking unobstructed views of the twinkling Burj Khalifa lights. The Signature Duo Burj View room is made to be enjoyed, times two.
Revel in the sights of Dubai with the Signature Sky Room that features a king-size bed in a spacious setting, furnished to the highest standards by interior designer Paul Bishop. The Deluxe Family proves that family-time is the best time.
Revel in Dubai's stunning skyline in the Sky Premium King City View. With modern art, sleek accents, and lavish fittings, this spacious and luxurious room boasts plush king-sized bed and everything needed for an opulent sky-high living in the sky.
With its spectacular modern design and impeccable furnishings thanks to interior designer Paul Bishop, the Sky Suite offers all the comforts of home, with opportunities for relaxation and private dining area, fit for a family.
Photo out of - Vanilla Sky Premium King Suite with Balcony
Style meets comfort with our Vanilla Sky Suite with its own relaxed living area and dining area. A master bedroom offers extra space, in terms of leisure and relaxation, featuring sleek en-suite bathrooms and built-in wardrobes.
Photo out of - Sky Penthouse, 1 Bedroom Suite with Balcony
Open plan living at its best with an elegant yet social layout, Presidential Suite features one master bedroom with balcony, complete with unobstructed views of the sky, signifying why the Presidential Suite is truly superior living....
Inspired by classic design and presented with contemporary originality, the Urban Living King Studio is infused with many finishing touches that define a fine home.
Photo out of - Prime Living One Bedroom King, Balcony
Prime Living One Bedroom King at its private and exclusive, promises the highest standard with an open-exhibition kitchen, fit for entertaining, providing ample space and openness for splendid, comfortable living arrangements.
Photo out of - Elite Living One Bed Room King, Balcony
When you find a residence that feels right, you just know it. With Elite Living One Bedroom King, you instantly appreciate the superb architectural thought and creativity.
Photo out of - Inspired Living One Bed Room King Loft, Balcony
Meant to be a haven of peace for relaxing and unwinding, the Inspired Living One Bedroom King includes luxury fixtures and fittings, glass walls and balconies that leave nothing between you and the captivating skyline lifestyle.
Sleek and practical, Grand Burj Living responds to modern home life, giving a greater sense of an approachable open space, providing that added element of new and familiar at the same time along with exceptional views of the Burj Khalifa.
Photo out of - Cloud Living One Bedroom King Duplex, Balcony
Revel in the split-bedroom floor plans that thoughtfully separates your private and public abodes, meant for a rare combination of ultimate seclusion and intimate gatherings.
Photo out of - Wonder Living Two Bedroom King , Balcony
Delight in the spacious great-room layout of the Wonder Living Two Bed Duplex that expertly combines living room, dining and kitchen, celebrating togetherness and easy flow.
Most of the accommodation:
Balcony
Max. number of persons
5
Area
From
155 m²
/
1668 sq ft
Bedding
Queen size bed(s) x1
Single bed(s) x2
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee/tea making facilities
Electric stove
Fridge
Full kitchen
Kettle
Microwave
Mini Bar
Pots/Pans/Dishes
Studio/kitchenette
Free in Room Mineral Water
Bathroom
Bathroom Facilities
Hair dryer in bathroom
Make-up/magnifying mirror
Telephone in bathroom
Media And Technology
Complementary elements
Multimedia hub
Plug and play panel
Radio
Internet Facilities
Data port in room
RJ 11 Outlet
RJ 45 Outlet
Wireless internet in your room
Phone Facilities
Phone with 2 handsets in room
Voice mail
Tv Facilities
Pay per view channel(s)
Satellite/cable colour TV
TV room service ordering
TV with on-screen billing info
42'/107 cm screen
Flat screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Dead bolt in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Smoke alarm in room
Sprinkler in room
Visual alarm for hearing impaired
Comfort Features
Alarm clock
Blackout curtain
Hair dryer
Iron
Ironing board and flat-iron
Shoe polisher
Slippers
Turn Down Services
Electric Facilities
110/120 V AC
220/240 V AC
Room Services
Operator wake up call
Temperature Air Control
Air Conditioning
Air cooling system
Pulse Air
Working Area
Business Desk
5 pers. max
155 m²
/
1668 sq ft
Bedding
1 x Queen size bed(s) and
2 x Single bed(s)
Warm and inviting, the Wonder Burj Living, with views of the Burj Khalifa, a home representing finely designed living displaying an elegant, open living space and gourmet-style kitchen blending effortlessly into comfortable dining and living areas.
Marasi Drive, Business Bay, 124862
124862Â DUBAI United Arab Emirates
GPS:25.18492, 55.29227
Contact email
Click to copy the email address
Access and transport
Page 1 out of 1, Access & Transport 1 :
DUBAI METRO
Railway station
Access:
2.2 km / 1.37 mi
 Â
20 min walk / 7 min drive
Page out of
Dubai Opera
Opera/symphony/concert hall
Burj Khalifa
Tourist attraction
The Dubai Aquarium
Aquarium
The Dancing Fountain
Other attractions
Page out of
The Dubai Mall
Shopping centre/mall
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
100% Non Smoking Property
Room service
524 rooms
3 rooms for people with reduced mobility
524 family rooms
40 connecting rooms
524 non-smoking rooms
75 floors
Languages spoken at the hotel
Arabic
German
English
Spanish
French
Italian
Dutch
Portuguese
Russian
Turkish
Reduced mobility Facilities
100% Non Smoking Property
Laundry / Valet Services
Dry cleaning / Ironing
Laundromat
Laundry / Valet Services
Additional charge
Pressing
Additional charge
Entertainment
Disco/Nightclub
Lounge
Waiting area or lounge
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line
Air conditioning
Luggage storage
Luggage storage
Concierge
Concierge
Porter
Porter
Catering
6 Restaurants
Room service
Cold snacks
Hot meals
Breakfast
Buffet
Business
6 Meeting rooms
Business Center
Self service business center
Business center with support staff
Well-being
SLS Pool
Outside
On site
Ciel Spa
On site
Sauna room
Turkish Steambath
Massage
Sports and leisure
Bodybuilding equipment/Gym
On site
Gym
On site
On site
Indoor parking
Public
Page 1 out of 3, Restaurant 1 :
Restaurant - Fi'lia
, Restaurant 2 :
Restaurant - Carna
Restaurant - Fi'lia
Photo out of - Restaurant - Fi'lia
Fi'lia Dubai, a Michelin Bib Gourmand award winning restaurant features honest Italian food highlighting fresh ingredients from the firewood oven and grill, handmade breads and pasta.
Cooking style
Italian
Classifications & labels
Michelin bib Gourmand
Capacity
220
Accessibility
Accessible service
Marasi Drive, Business Bay, 124862, 124862 Dubai, United Arab Emirates
Fi'lia Dubai, a Michelin Bib Gourmand award winning restaurant features honest Italian food highlighting fresh ingredients from the firewood oven and grill, handmade breads and pasta.
Carna, a contemporary steakhouse concept helmed by the legendary Butcher, Dario Cecchini from the village of Panzano in the Chianti region of Tuscany, Italy. Carna features an intimate setting rich in velvet, a dedicated bar and private dining area.
Cooking style
Steakhouse
Capacity
70
Accessibility
Accessible service
Marasi Drive, Business Bay, 124862, 124862 Dubai, United Arab Emirates
Carna, a contemporary steakhouse concept helmed by the legendary Butcher, Dario Cecchini from the village of Panzano in the Chianti region of Tuscany, Italy. Carna features an intimate setting rich in velvet, a dedicated bar and private dining area.
With an extra-cosy, refined setting that will have any java-savvy lover buzz in delight, EllaMia is a sophisticated cafĂŠ that brings its dedicated Los Angeles-based coffee culture to Dubai.
Cooking style
Cafe
Capacity
30
Marasi Drive, Business Bay, 124862, 124862 Dubai, United Arab Emirates
With an extra-cosy, refined setting that will have any java-savvy lover buzz in delight, EllaMia is a sophisticated cafĂŠ that brings its dedicated Los Angeles-based coffee culture to Dubai.
Privilege Club
Photo out of - Privilege Club
The most jaw-dropping feature is found on SLS Dubai's rooftop. The signature rooftop venue, Privilege is recognized in Guinness World Records as the highest overflow pool in the world, featuring two infinity pools at 325 meters on the 75th floor.
Cooking style
Pool bar
Capacity
350
Marasi Drive, Business Bay, 124862, 124862 Dubai, United Arab Emirates
The most jaw-dropping feature is found on SLS Dubai's rooftop. The signature rooftop venue, Privilege is recognized in Guinness World Records as the highest overflow pool in the world, featuring two infinity pools at 325 meters on the 75th floor.
Celebrating the culture of mixology, S Bar, located in the Sky Lobby on the 71st floor, is an eclectically chic bar that offers quite the impressive cocktail program.
Cooking style
Cocktail bar
Capacity
92
Marasi Drive, Business Bay, 124862, 124862 Dubai, United Arab Emirates
Celebrating the culture of mixology, S Bar, located in the Sky Lobby on the 71st floor, is an eclectically chic bar that offers quite the impressive cocktail program.
Make your way through the hidden hallways and immerse yourself in a smooth and sultry sky-high smokeasy with an intriguing blend of mystery, style, Latin rhythms and Dubai city views.
Cooking style
Cocktail bar
Capacity
50
Marasi Drive, Business Bay, 124862, 124862 Dubai, United Arab Emirates
Make your way through the hidden hallways and immerse yourself in a smooth and sultry sky-high smokeasy with an intriguing blend of mystery, style, Latin rhythms and Dubai city views.
Privilege is recognized in Guinness World Records as the highest overflow pool in the world, featuring two infinity pools at 325 meters on the 75th floor, with stunning views of the city, guaranteeing to be the most unrivalled sight-seeing spot in town.
SLS Pool
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Location
On site
Pool features
Outdoor pool
Heated Pool
Overflowing pool
At your disposal
Shower
Lifeguard
Privilege is recognized in Guinness World Records as the highest overflow pool in the world, featuring two infinity pools at 325 meters on the 75th floor, with stunning views of the city, guaranteeing to be the most unrivalled sight-seeing spot in town.
Fitness center
Non contractual photo
On site
Fitness equipment
Treadmill
Fitness machines
Core/stability training equipment
Cardiovascular equipment
Exercise bikes
TV in the room
Towels available
Wellness services and equipments
Rest room
Sauna room
Spa bath
Turkish Steambath
Personal lessons and special care
Massage
Myofascial therapy
Foot reflexology
Manicure & Pedicure
Fitness coach
For guests looking to keep fit while away from home, our fully-equipped gym and exercise room are sure to energise
Spa
Photo out of - Spa
Additional charge
Ciel Spa has everything you need to immerse yourself in refined relaxation. Indulge in the relaxation lounge, massage suite, herbal steam rooms spacious experience showers, custom massage beds and many more.
Location
On site
Other informations
Services
Shop
Tea Room
Spa Treatment
At your disposal
Towels available
Bathrobe available
Slippers
Ciel Spa has everything you need to immerse yourself in refined relaxation. Indulge in the relaxation lounge, massage suite, herbal steam rooms spacious experience showers, custom massage beds and many more.
I had a nice stay at SLS Dubai. The valet service was excellent and very convenient, with valet parking available on-site and the staff being helpful and attentive.
However, the room cleaning service could definitely be improved. Every day, I had to contact the hotel and ask for someone to come clean my room. I expected better consistency with housekeeping, especially for a hotel of this standard.
Overall, the property has a lot to offer, but the housekeeping service was disappointing and is an area that needs improvement.
Dear Elsie D.,
Thank you for your feedback regarding your recent stay at SLS Dubai. We are pleased to hear that you enjoyed our prime location and found our valet service to be excellent and convenient.
However, we sincerely apologize for the inconvenience you experienced with the housekeeping service. We understand that consistent room cleaning is vital for our guests' comfort, and your comments will be taken into consideration as we continue to enhance our services.
We appreciate your insights and hope to welcome you back in the future for a more seamless experience.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Maha M. M.
Friends
-
Confirmed reviews ALL
đđđđ
Dear Maha M. M.,
Thank you for your delightful feedback. We are thrilled to hear that you enjoyed your experience with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 4.0/5
Anas F. H. A. J.
Families
-
Confirmed reviews ALL
The stay was great , the lady from filia restaurant named genix was helpful and so generous, but the room windows werenât clean
Dear Anas F. H. A. J.,
Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed your time at our hotel and appreciated the service from our staff. We take note of your comments concerning the cleanliness of the windows and will address this with our team.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Mohammad A.
Business
-
Confirmed reviews ALL
great experience
Dear Mohammad A.,
Thank you for your positive feedback. We are delighted to hear that you had a great experience at SLS Dubai Hotel & Residences. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
A. A. A. K.
Business
-
Confirmed reviews ALL
Outstanding experience. From check-in to departure, everything was handled professionally and with genuine hospitality. The staff were friendly, attentive and highly responsive, the room was comfortable and impeccably maintained, and the overall service exceeded my expectations. A very pleasant stay, and I would gladly return and recommend this hotel to friends, family and clients.
Dear A. Akram A. K.,
Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that our team's professionalism and genuine hospitality contributed to an outstanding experience. It is gratifying to know that you found your room comfortable and well-maintained. Your willingness to recommend SLS Dubai Hotel & Residences to others is greatly appreciated, and we look forward to welcoming you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Dear Yousef M.,
Thank you for taking the time to share your feedback regarding your recent stay at SLS Dubai Hotel & Residences. We are thrilled to hear that you enjoyed the unique experience and found the service provided by our staff to be exceptional, as well as appreciating the beautiful view from your room.
We appreciate your comments regarding the breakfast offerings. Your insights are invaluable, and we will certainly consider them as we strive to enhance our guests' dining experiences. Regarding the issues with the curtain, shower temperature, and the car retrieval delay, we sincerely apologize for any inconvenience these may have caused. Our team is dedicated to ensuring a comfortable stay, and your feedback will be addressed with the relevant departments to explore opportunities for improvement.
We are grateful for your understanding of these minor issues and for your kind words about our team. We look forward to welcoming you back in the future for another enjoyable stay.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 3.5/5
Elsie D.
Couples
-
Confirmed reviews ALL
I had a nice stay at SLS Dubai. The valet service was excellent and very convenient, with valet parking available on-site and the staff being helpful and attentive.
However, the room cleaning service could definitely be improved. Every day, I had to contact the hotel and ask for someone to come clean my room. I expected better consistency with housekeeping, especially for a hotel of this standard.
Overall, the property has a lot to offer, but the housekeeping service was disappointing and is an area that needs improvement.
Dear Elsie D.,
Thank you for your feedback regarding your recent stay at SLS Dubai. We are pleased to hear that you enjoyed our prime location and found our valet service to be excellent and convenient.
However, we sincerely apologize for the inconvenience you experienced with the housekeeping service. We understand that consistent room cleaning is vital for our guests' comfort, and your comments will be taken into consideration as we continue to enhance our services.
We appreciate your insights and hope to welcome you back in the future for a more seamless experience.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Maha M. M.
Friends
-
Confirmed reviews ALL
đđđđ
Dear Maha M. M.,
Thank you for your delightful feedback. We are thrilled to hear that you enjoyed your experience with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 4.0/5
Anas F. H. A. J.
Families
-
Confirmed reviews ALL
The stay was great , the lady from filia restaurant named genix was helpful and so generous, but the room windows werenât clean
Dear Anas F. H. A. J.,
Thank you for your positive feedback regarding your stay. We are pleased to hear that you enjoyed your time at our hotel and appreciated the service from our staff. We take note of your comments concerning the cleanliness of the windows and will address this with our team.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Mohammad A.
Business
-
Confirmed reviews ALL
great experience
Dear Mohammad A.,
Thank you for your positive feedback. We are delighted to hear that you had a great experience at SLS Dubai Hotel & Residences. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
A. A. A. K.
Business
-
Confirmed reviews ALL
Outstanding experience. From check-in to departure, everything was handled professionally and with genuine hospitality. The staff were friendly, attentive and highly responsive, the room was comfortable and impeccably maintained, and the overall service exceeded my expectations. A very pleasant stay, and I would gladly return and recommend this hotel to friends, family and clients.
Dear A. Akram A. K.,
Thank you for sharing your positive feedback regarding your recent stay with us. We are delighted to hear that our team's professionalism and genuine hospitality contributed to an outstanding experience. It is gratifying to know that you found your room comfortable and well-maintained. Your willingness to recommend SLS Dubai Hotel & Residences to others is greatly appreciated, and we look forward to welcoming you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 1.5/5
Yash S.
Couples
-
Confirmed reviews ALL
Everything was fine except we asked the team to do something for my wifeâs birthday. There was a whole email exchange stating that a cake would be delivered to the room on the 14th night which wasnt delivered. Also the Ac suddenly stopped in the middle of the night waking us up multiple times throughout the night
Dear Yash S.,
Thank you for taking the time to share your feedback. I sincerely apologize for the inconvenience regarding the birthday cake delivery and the air conditioning disturbance during your stay. Such lapses do not reflect our standards of service and comfort. We appreciate your comments, as they help us improve the experience for all our guests.
Thank you for your understanding, and we hope to welcome you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Missak H. A.
Business
-
Confirmed reviews ALL
IT WAS SHORT, YET FULLY COVERED WITH BEAUTIFUL THINGS . THE DESIGN AND DETAILS IN THE HOTEL ARE GORGEOUS. I WOULD HAVE LOVED TO ENJOY THE POOL, YET IT WAS TOO HOT FOR ME. FOOD IN GENERAL WAS GOOD. BUT THE SERVICE WAS GREAT. ALL IN ALL WE HAD AN AMAZING STAY. MY APARTMENT WAS BEAUTIFUL.
Dear Missak,
Thank you for your wonderful review and for awarding us a perfect score.
We are delighted to know that, although your stay was short, it was filled with memorable experiences. It is wonderful to hear that you loved the design and details of the hotel, your beautiful apartment, and most especially the great service provided by our team.
We are also pleased that you enjoyed our dining experience, and we certainly hope that on your next visit, the weather allows you to enjoy our pools and views as well.
Thank you for choosing SLS Dubai. We look forward to welcoming you back for another amazing stay.
Warm regards,
SLS Dubai Guest Experience Team
Customer review rating 4.5/5
Mballou F. B.
Families
-
Confirmed reviews ALL
Fantastic! We spent a wonderful time at SLS. The aesthetics, the customer service, everything was top. Kayla at the reception was very professional and adorable.
Dear Mballou F. B.,
Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you enjoyed your stay and appreciated our aesthetics and customer service. We look forward to welcoming you back to SLS Dubai Hotel & Residences in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 2.5/5
Maram R.
Solo
-
Confirmed reviews ALL
The ac wasnât so cold , delay in house keeping, I requested to celebrate but my request was ignored, the price was much higher than before
Dear Maram R.,
Thank you for your feedback. I regret to hear that your recent experience did not meet your expectations. We take all comments seriously and will review the concerns regarding the air conditioning, housekeeping delays, and your celebration request to ensure improvements.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Samir W. M. J. A. B.
Friends
-
Confirmed reviews ALL
Was so nice
Dear Samir,
Thank you for your wonderful review and for awarding us a perfect score.
We are delighted to know that you had such an enjoyable experience at SLS Dubai. Your positive feedback means a great deal to our entire team.
Thank you for choosing SLS Dubai. We look forward to welcoming you back for another memorable stay soon.
Warm regards,
SLS Dubai Guest Experience Team
Customer review rating 5.0/5
Saad A.
Solo
-
Confirmed reviews ALL
One of the best hotels in dubai maybe itâs the best one if you thinking to book hotel in Dubai itâs going to be the first place to book.
Dear Saad,
Thank you for your wonderful review and for awarding us a perfect score.
We are truly delighted to know that you consider SLS Dubai one of the best hotels in the city and a top choice when visiting Dubai. Your recommendation means a great deal to our entire team and motivates us to continue creating exceptional experiences for our guests.
Thank you for choosing SLS Dubai. We look forward to welcoming you back for another wonderful stay soon.
Warm regards,
SLS Dubai Guest Experience Team
Customer review rating 5.0/5
Abiba F.
Solo
-
Confirmed reviews ALL
Lovely staff, exceptional food, awesome rooms
Dear Abiba F.,
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our staff, food, and accommodations. Your satisfaction is our priority, and we look forward to welcoming you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Omar A.
Couples
-
Confirmed reviews ALL
Perfect
Dear Omar,
Thank you for your wonderful review and for awarding us a perfect score.
We are delighted to know that you had a great experience at SLS Dubai and that everything was perfect during your stay. Your kind feedback means a great deal to our team.
Thank you for choosing SLS Dubai. We look forward to welcoming you back for another wonderful stay soon.
Warm regards,
SLS Dubai Guest Experience Team
Customer review rating 3.0/5
Mohammed A. S.
Couples
-
Confirmed reviews ALL
Dear hotel management,
I am very disappointed with my stay. We booked this hotel to celebrate our wedding anniversary, and I informed the hotel in advance and was assured the room would be prepared for the occasion. Unfortunately, nothing was arranged, which was very disappointing. In addition, the air conditioning in our room was not cooling properly. I reported the issue to staff and followed up more than once, but it was never resolved during our stay. We chose your hotel expecting a memorable experience, but sadly the lack of attention to both the room conditions and the promised anniversary arrangements made our stay far below expectations. I hope you will take this feedback seriously and improve the service for future guests.
Dear Mohammed A. S.,
Thank you for sharing your feedback regarding your recent stay at SLS Dubai Hotel & Residences. I sincerely apologize for the disappointments you experienced during your anniversary celebration. It is our priority to create memorable experiences for our guests, and I regret that we did not meet your expectations in this instance.
I understand that you had informed us in advance about your special occasion, and I am sorry to learn that the arrangements you anticipated were not made. Regarding the air conditioning issue, I regret that our team was unable to resolve this matter during your stay, despite your follow-ups. We strive to provide prompt assistance and I apologize for any inconvenience this may have caused you.
Your feedback is invaluable and will be taken into consideration as we seek to enhance our services for future guests. Thank you for bringing these matters to our attention.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 4.0/5
Alofi M.
Solo
-
Confirmed reviews ALL
The reception experience was excellent. The staff were very welcoming and took the time to explain the hotel and its facilities in detail, which I really appreciated.
The room itself felt a little dated, and the curtains did not close properly, which is personally very important to me. There were also a few items in the bathroom that were not working properly.
That said, the room was spacious and well laid out. I also really liked the hotelâs design, the entrance, and especially the warm welcome from the staff. Overall, it was a pleasant stay.
Dear Alofi M.,
Thank you for your thoughtful feedback regarding your recent stay with us. We are pleased to hear that you found our reception experience to be excellent and appreciated the warm welcome from our dedicated staff. Your comments on the room's condition and the issues with the curtains and bathroom amenities have been noted, and we understand how these details can impact your overall experience. We are glad that you enjoyed the spacious layout and design of our hotel. Your insights are invaluable as we strive to enhance our guests' experiences.
Thank you once again for choosing SLS Dubai Hotel & Residences. We hope to welcome you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 4.5/5
Alkandri F.
Families
-
Confirmed reviews ALL
I have one complaint about the ac the rooms were hot
Dear Alkandri F.,
Thank you for your positive feedback. I appreciate your enjoyment during your stay; however, I regret to hear about the issue with the air conditioning. Your comments will be taken into consideration as we continuously strive to enhance our guests' experiences.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 5.0/5
Fatima A.
Families
-
Confirmed reviews ALL
very great and helpful group
Dear Fatima A.,
Thank you for your kind words regarding our team. We are delighted to hear that you had a positive experience during your stay. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Customer review rating 0.5/5
Eman T. M. A.
Families
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Confirmed reviews ALL
Unfortunately, I had a very disappointing experience at SLS Hotel. The suite was extremely hot, which made it very uncomfortable, and I was unable to sleep properly at night.
I was also surprised that I was charged for ice, as most hotels normally provide ice to guests free of charge. In addition, I found the need to change elevators to reach the room very inconvenient and frustrating.
Overall, the stay did not meet my expectations, and unfortunately, I would not choose to stay at this hotel again.
Dear Eman,
Thank you for taking the time to share your feedback with us.
We are sorry to learn that your stay did not meet your expectations and that you experienced discomfort during your time with us. Your comments regarding the room temperature, ice charge, and elevator journey have been carefully noted and shared with the relevant teams for review and follow-up.
We appreciate you bringing these concerns to our attention and regret that your overall experience left you with this impression of SLS Dubai. We hope to have the opportunity to restore your confidence in us and provide you with a more comfortable and enjoyable experience in the future.
Warm regards,
SLS Dubai Guest Experience Team
Customer review rating 5.0/5
Dingyi T.
Couples
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Confirmed reviews ALL
great stay with us. staff was very nice letting me have a late check out which made everything easier.
Dear Dingyi T.,
Thank you for your kind words regarding our location and staff. We are pleased to hear that your late check-out contributed to a more enjoyable stay. Your feedback is appreciated, and we look forward to welcoming you back in the future.
Best regards,
SLS Dubai Hotel & Residences
Web-users rating
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Frequently asked questions
SLS Dubai Hotel & Residences is located at Marasi Drive, Business Bay, 124862, Dubai, United Arab Emirates. Situated in the Downtown district, we offer proximity to the Burj Khalifa and the Dubai Creek. You can reach the Dubai Metro station within a 20 minute walk or a 7 minute drive.
SLS Dubai Hotel & Residences offers various accommodations:
Signature King or Duo rooms with Balcony and City or Burj Khalifa views
Sky King rooms and Sky Premium King rooms
Sky Family King Suites and Vanilla Sky Premium King Suites
Sky Penthouse 1 Bedroom Suite
Urban, Prime, Elite, and Inspired Living Apartments
SLS Dubai Hotel & Residences offers high speed Wi-Fi, indoor parking, and a breakfast buffet. Our facilities include:
Air conditioning and TV
Wheelchair accessibility and rooftop pools
Ciel Spa and Fitness center
Fi'lia, Carna, S Bar, and Privilege
Concierge and laundry services
Pet-friendly rooms and meeting rooms
Additional charges apply.
SLS Dubai Hotel & Residences features Fi'lia for Italian cuisine and Carna Steakhouse. Opening hours include:
Fi'lia: 1:00 PM - 3:00 PM and 6:30 PM - 12:00 AM
EllaMia: 7:00 AM - 9:00 PM
Privilege: 6:00 PM - 12:00 AM
S Bar: 9:00 AM - 11:00 PM
We offer a breakfast buffet, room service, and vegetarian or Halal options.
Check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, SLS Dubai Hotel & Residences regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for SLS Dubai Hotel & Residences using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are allowed. Regarding potential fees, please contact the hotel for information regarding the additional charge.
SLS Dubai Hotel & Residences features 6 meeting rooms and a Business Center. Our largest room spans 122 square meters and can accommodate up to 200 guests. High speed Wi-Fi is available for all your professional needs.
SLS Dubai Hotel & Residences is an ideal venue for events, offering 6 meeting rooms with a maximum seating capacity of 200. Our rooftop venue, Privilege, and the Carna private dining area offer elegant spaces for gatherings and banquets.
SLS Dubai Hotel & Residences is a wheelchair accessible hotel with 3 rooms specifically designed for people with reduced mobility. Our facilities include accessible service in restaurants, elevators, and visual alarms for the hearing impaired.
Yes, SLS Dubai Hotel & Residences allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From SLS Dubai Hotel & Residences, you can reach the following location on foot:
Dubai Metro: 20 minutes
Located on Level 69, Ciel Spa at SLS Dubai Hotel & Residences features a relaxation lounge, herbal steam rooms, and custom massage beds. Facilities include a Turkish Steambath, Sauna, and Spa bath. We offer treatments such as foot reflexology, myofascial therapy, and massages.
SLS Dubai Hotel & Residences features Privilege on the 75th floor, recognized as the highest overflow pool in the world. This rooftop venue offers 360-degree views of the Burj Khalifa and the city skyline. It is open daily from 6:00 PM as a chic lounge and nightlife destination.
SLS Dubai Hotel & Residences supports business travelers with 6 meeting rooms, a Business Center, and high speed Wi-Fi. Each room is equipped with a business desk for your convenience. You can also enjoy a breakfast buffet and access to our Fitness center.
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