Mercure Bedford Centre Hotel 4 stars

Customer review rating (ALL Rating) 3.7/5 473 reviews

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Mercure Bedford Centre Hotel - Image 1
Mercure Bedford Centre Hotel - Image 2
Mercure Bedford Centre Hotel - Image 3
Mercure Bedford Centre Hotel - Image 4
2 St Marys Street, MK42 0AR BEDFORD, United Kingdom

Description

Hotel extras

  • Conference venue for up to 450 guests with private bar and 7 meeting rooms

  • Stunning views over the River Great Ouse from the restaurant, bedrooms and event space

  • Bar area with live sports channels available

  • On-site parking

  • City centre location with great transport links

Our accommodation(s)

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

GPS:52.133977, -0.465752

Telephone
Fax +44 1234 799902

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

The Riverside Restaurant

Head to our Riverside Restaurant to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  473 reviews

TripAdvisor Rating  4.2/5  353 reviews

Certificate of excellence 2025

Great

TripAdvisor rating 5.0/5

Daniel N TripAdvisor review

Wonderful Christmas Party Experience We recently visited this hotel for a Christmas party, and it was a fantastic experience from start to finish. The decorations were beautiful and truly captured the festive spirit, creating a warm and joyful atmosphere. The staff were friendly, attentive, and well-organized, making sure everything ran smoothly throughout the evening. The food was delicious, with a great variety of options, and everything was well presented and fresh. The drinks service was prompt, and the overall arrangement of the event was excellent. The music and entertainment added to the fun and kept the energy high all night. It was a memorable evening, and everyone in our group had a great time. Highly recommended for anyone planning a Christmas party or special event. We would definitely visit again

Loved it

TripAdvisor rating 5.0/5

Marcus H TripAdvisor review

We had a truly wonderful Christmas party at the hotel 🎄✨. The food was outstanding, the service was excellent, and the staff were incredibly welcoming—they really made the evening memorable 😊. I’d highly recommend this place for any festive celebration! It was honestly a much better experience than my last visit, and we’ll definitely be coming back.

Staff were good. Hotel not clean.

TripAdvisor rating 3.0/5

153lyuban Business - TripAdvisor review

I stayed here for work for 3 nights. I was given a room on the 7th floor. It stunk of toilet and the bathroom was not cleaned. The reception staff immediately found me another room. It was slightly better. However, you must definitely take your own cleaning materials to this hotel. There were stains on the bathroom door,bin, side tables etc. My room was opposite the lift and the door had a missing chain. The safe was broken and making a ticking noise all night. The aircon rumbles intermittently all night long. My bed linen was washed but had stains/ marks i suspect are stuck. Lights are extremely dim and room is dark & dingy so if recommend bringing your own lamp if you want to work. No wardrobe, clothes hang on a rail. No ironing board or iron. ( you can ask at reception) The breakfast is an austerity breakfast. Has the basics but tastes and feels budget. Honestly, this is what I imagined travelodge is like. It's fine if you don't look too closely at anything. But I had to go and get dettol and wipes to make it sanitary. Location is ideal, very central. Plenty of parking. Staff were very pleasant and responsive and helpful. But I got tired of complaining.

I have given a rating of terrible because if I put a lower rating you would think I had overlooked the question.

TripAdvisor rating 1.0/5

andrewpM9821AH TripAdvisor review

If I put my actual rating of this experience you would think I had missed the question .. It's a BIG ZERO. Works Xmas party on 6th Dec 25. We started with a leak from our drink 'bath' on the table containing our bevvies for the evening, the colour of the leak can only be described as sewerage discharge which stained the whole table cloth. The table cloth wasn't changed but our container was exchanged for 3 fire buckets. We sat for about 19.30 pm , waiting for god knows how long for a very sad looking starter , a watered down shrimp cocktail, another hour atleast for the main course and I'm told desert arrived at 11.00 PM. I didn't wait for it because my main was only served at 22.00. There were in excess of 200 people in our dining room with 5 untrained members of staff serving us. On behalf of my Boss who spent good money on this fiasco , YOU SHOULD REFUND EVERYONE WHO WAS THERE, especially the group who went out to McDs and brought it back to the table. This is a true account of my experience , If it is not too late then cancel your booking, thank god I didn't book a room for the night.!!

Dear Andy P, Thank you for your feedback regarding the Christmas party on 6th December. The issues you’ve raised about service, food quality, and staffing levels have been noted and are being reviewed. The event clearly did not run as planned, and this has been escalated to management. Best Regards, Denisa Lushi Front Office Manager

Customer review rating 3.5/5

Adrian N. Solo - Confirmed reviews ALL

Hotel needs bringing up to modern standards

Dear Adrian N., Thank you for your feedback regarding your recent stay at the Mercure Bedford Centre Hotel. We appreciate your comments on our location; it is indeed a highlight for many of our guests. We are continuously evaluating our facilities and services to enhance our guests' experience, and your insights are valuable in this regard. We hope to welcome you back in the future and provide an improved experience. Best Regards, Denisa Lushi Front Office Manager

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Other web-users rate our hotel

  • 641 reviews 8.8/10 Location
  • 1,163 reviews 6.4/10 Room
  • 743 reviews 7.8/10 Service
  • 12 reviews 6.5/10 WiFi
  • 443 reviews 5.2/10 Cleanliness
  • 335 reviews 7/10 Breakfast
  • 281 reviews 3.8/10 Amenities
  • 208 reviews 6.4/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.