Mercure Bedford Centre Hotel 4 stars

Name: Bedford Hotels | Hotels in Bedford Town Centre | Accor - ALL
Address: 2 St Marys Street, BEDFORD, MK42 0AR, GB
Telephone: +441234799988
Rating: 3.8

Customer review rating (ALL Rating) 3.8/5 466 reviews

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2 St Marys Street, MK42 0AR BEDFORD, United Kingdom

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Mercure Bedford Centre Hotel

Hotel for travellers looking for local and authentic experiences

The Mercure Bedford Centre is ideally situated in the heart of the busy market town of Bedford and is ideal for business and leisure guests. Thanks to our prime location, we have great transport links which make getting around by rail or car a breeze. On-site parking is available, and you're within walking distance of Bedford Railway Station. On the bank of the River Great Ouse, our restaurant and bar offers beautiful panoramic views over the river and surrounding area.

We're close to the M1 and just a mile off the A6, so you'll have easy access to local attractions like the Higgins Museum, Silverstone Circuit race track, John Bunyan Museum, Bedford Park and Woburn Safari Park. We have seven air-conditioned meeting rooms fully equipped with modern technology. They're perfect for business conferences or celebratory occasions, accommodating up to 450 guests.

Our hotel is conveniently located to London Luton Airport, London Stansted Airport and London Heathrow Airport for international and domestic guests travelling by plane. Milton Keynes, Cambridge and Central London are all within reach too.

Welcome to Mercure Bedford Centre Hotel! Our dedicated team is here to make sure your stay is comfortable and enjoyable. We look forward to being part of your journey and making your time with us pleasant.

Kaushik Guha Majumder, Hotel Management

Hotel extras

Conference venue for up to 450 guests with private bar and 7 meeting rooms
Stunning views over the River Great Ouse from the restaurant, bedrooms and event space
Bar area with live sports channels available
On-site parking
City centre location with great transport links

Our accommodation(s)

Room

Classic room - 1 double bed

2 pers. max
18 m² / 193 sq ft

Bedding 1 x Double bed(s)

See availabilities

Room

Classic room - 2 single beds

2 pers. max
18 m² / 193 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

Privilege room, panoramic city views - 1 king size bed

2 pers. max
20 m² / 215 sq ft

Bedding 1 x King size bed(s)

See availabilities

Room

Accessible Classic Room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Suite

Superior suite room, panoramic city views - 1 king size bed and 1 sofa bed

4 pers. max
24 m² / 258 sq ft

Bedding 1 x Double bed(s) and 1 x Single sofa bed(s)

See availabilities

Room

Accessible Classic Room with 1 double bed

2 pers. max

Bedding 1 x Double bed(s)
Accessible room

See availabilities

Hotel location

Mercure Bedford Centre Hotel

2 St Marys Street
MK42 0AR BEDFORD
United Kingdom

GPS:52.133977, -0.465752

+44 1234 799988

+44 1234 799902

Railway station
Highway exit
Airport
Ferries
Helipad/aerodrome

BEDFORD

Railway station

Access: 2.41 km / 1.5 mi 16 min walk / 8 min drive

BEDFORD AERODROME

Helipad/aerodrome

Access: 16.09 km / 10 mi 22 min drive

M1 JUNCTION 13

Highway exit

Access: 17.7 km / 11 mi 16 min drive

London Luton Airport

Airport

Access: 29.28 km / 18.2 mi 39 min drive

London Heathrow Airport

Airport

Access: 91.71 km / 57 mi 1 hrs drive

FELIXSTOWE

Ferries

Access: 173.81 km / 108 mi

The Higgins Bedford

Art and Culture

Access: 320 m / 0.2 mi 4 min walk

Birds of Prey Centre

Tourist attraction

Harrold-Odell Country Park

Tourist attraction

Woburn Abbey & Safari Park

Other attractions

Forest of Marston Vale - Centre

Tourist attraction

Bedford Park

Tourist attraction

Riverside Bar (on-site)

Bar

Access: 0 m / 0 mi

Riverside Resturant (on-site)

Restaurant and cafe district

Access: 0 m / 0 mi

Bedford High Street

Restaurant and cafe district

Access: 200 m / 0.12 mi 1 min walk

Northampton High Street

Shopping district

Access: 38.62 km / 24 mi 43 min drive

Cambridge

Shopping district

Access: 48.27 km / 30 mi 53 min drive

Bicester Village Shopping

Shopping district

Access: 64.36 km / 40 mi 1 hrs drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Car park
Pets welcome
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Revel Kitchen & Bar

Head to our Revel Kitchen & Bar to dine with scenic views overlooking the River Great Ouse. Choose from various British and International dishes, using the finest local and sustainably sourced ingredients where possible.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 397 m² / 4273.268 sq ft
Maximum seats capacity: 450
Maximum capacity for banquets: 340

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 3.8/5 466 reviews

Dawn M. Couples - 6/21/2026 Confirmed reviews ALL

Dear Dawn M., Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our central location and found our beds comfortable. However, we regret that the early fire alarm disrupted your rest. Safety is our utmost priority, and we conduct regular checks to ensure the well-being of our guests. We appreciate your understanding in this matter and hope to welcome you back soon. Best Regards, Denisa Lushi Front Office Manager

Robert C. Couples - 6/21/2026 Confirmed reviews ALL

Dear Robert C., Thank you for your feedback. We apologise for the disruption caused by the fire alarm during your stay. Guest safety is always our highest priority, and whenever the alarm is activated, evacuation procedures must be followed. Following investigation, it was confirmed that this was a false alarm triggered by steam from a guest shower. Unfortunately, this is something that can occasionally occur and is beyond our control. Our reception team informed guests who approached the front desk that there was no fire risk and that the alarm had been caused by steam. We are sorry if you did not receive this information directly and understand your frustration regarding the inconvenience caused. We appreciate your understanding and thank you for your cooperation during the evacuation procedure. Best Regards, Denisa Lushi Front Office Manager

Karl M. Business - 6/18/2026 Confirmed reviews ALL

My experience at the hotel was mixed, but overall disappointing. On arrival, the reception staff member was polite and checked me in efficiently, however there was no real engagement or acknowledgement of my Platinum membership, which I would normally expect at check-in. The upgraded room I requested had several issues. There was a noticeable smell of smoke, and a curtain was missing from the side window, which meant I had to hang the bed runner up myself to block out the light. The fridge was also poorly stocked, with only two small bottles of water and nothing else. In the bathroom, all of the travel-sized toiletries provided were toothbrushes, with no other standard items available. Noise was also a problem during the stay. I could clearly hear the occupants in the room next door, including doors opening and closing throughout the evening. When I stepped outside and looked up at my room, it was also apparent that my room and several others along the same side had plants and furniture on the balconies, which gave the impression these were being used as permanent residences rather than hotel rooms. Breakfast the following morning was of a good standard, which was a positive. However, when I raised my concerns at reception during check-out, the interaction was not great. The staff member repeatedly referred to me incorrectly and struggled slightly with communication, which made it difficult to properly raise the issues at the time. For context, I stayed at a Novotel in Wolverhampton the following night, and the difference in overall quality and experience was significant. Given the above, I felt it was best to formally raise this feedback, as the stay did not meet expectations.

Dear Karl M., Thank you for taking the time to share your feedback regarding your recent stay with us at Mercure Bedford Centre Hotel. I genuinely appreciate your detailed insights, as they provide us with valuable information to enhance our services. I am pleased to hear that your check-in experience was efficient and that our reception staff was polite. However, I sincerely apologize for the lack of acknowledgment of your Platinum membership. We aim to offer our loyalty members a superior experience, and your feedback will be shared with our team to ensure we provide the recognition that our loyal guests deserve. Regarding the issues you encountered in your upgraded room, I regret to learn about the smell of smoke and the missing curtain, which certainly should not have been the case. Our housekeeping team is tasked with maintaining high standards, and I will make it a priority to review these matters with them. Additionally, I understand the importance of well-stocked amenities, and your feedback about the limited toiletries will be addressed to ensure a more comprehensive selection is available for our guests. Noise disturbances can significantly impact the comfort of a stay, and I apologize that this affected your experience. We strive for a peaceful environment for all our guests, and your comments will help us assess our soundproofing and room allocation strategies. I am glad to hear that you enjoyed breakfast, which reflects our commitment to quality dining. However, I regret that your concerns were not handled to your satisfaction during check-out. Effective communication is essential, and I will work with our front desk team to improve this aspect of our service. Thank you once again for your feedback. We value your insights as we continuously seek to improve our guest experience. Best Regards, Denisa Lushi Front Office Manager

Halliday D. Business - 6/15/2026 Confirmed reviews ALL

I was attending an event held in this hotel and stayed for 2 nights. The room was dirty had marks on all the mirrors, the lamps were full of dust and the kettle was full of limescale. Asked for a hot chocolate at the bar and they didn’t have any. Also didn’t like the fact of that it’s changed to a cashless hotel in the last year, as I prefer to use cash and didn’t have my card on me. It’s ok for somewhere to put your head down and location as the event was in the hotel.

Dear Ms. Halliday, Thank you for taking the time to share your feedback regarding your recent stay with us. I sincerely apologize that your experience did not meet your expectations, and I appreciate your comments, which allow us to identify areas where we can improve. I regret to hear that the cleanliness of your room fell short. Cleanliness is a top priority for us, and I will ensure that your observations regarding the mirrors, lamps, and kettle are communicated to our housekeeping team for further review. It is essential for us to provide a comfortable and hygienic environment for our guests. I also acknowledge your disappointment regarding the availability of hot chocolate at the bar. While we strive to offer a diverse selection of beverages, there may be instances when certain items are not available. Your feedback will be shared with our bar staff to better anticipate guest preferences in the future. Regarding our cashless policy, this change was implemented to enhance the safety and efficiency of transactions. However, I understand that this may not suit everyone's preferences. We appreciate your understanding and hope this will not deter you from considering us for future visits. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future for an improved experience. Best Regards, Denisa Lushi Front Office Manager

Scrimgeour C. &. C. Couples - 6/15/2026 Confirmed reviews ALL

Dear C. &. C., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed our central location, making it easy to explore the area. However, we regret that the noise level and breakfast selection did not meet your expectations. Your comments are invaluable as they help us enhance our guest experience. Best regards, Elisabet Mercure Bedford Centre Hotel

Web-users rating

Other web-users rate our hotel

669 reviews 8.9/10 Location
1,233 reviews 6.4/10 Room
805 reviews 7.4/10 Service
12 reviews 7.6/10 WiFi
475 reviews 5.2/10 Cleanliness
382 reviews 7.3/10 Breakfast
283 reviews 3.8/10 Amenities
12 reviews 2.5/10 Wellness Area

156 reviews 8.9/10 Location
269 reviews 5.9/10 Room
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71 reviews 9.1/10 Location
148 reviews 6.2/10 Room
88 reviews 7/10 Service
66 reviews 5/10 Cleanliness
49 reviews 6.8/10 Breakfast
41 reviews 3.4/10 Amenities

69 reviews 8.7/10 Location
130 reviews 5.8/10 Room
68 reviews 6.2/10 Service
76 reviews 5.9/10 Comfort
50 reviews 5/10 Cleanliness
39 reviews 6.8/10 Breakfast
23 reviews 5.3/10 Food
18 reviews 3.4/10 Amenities

26 reviews 8.6/10 Location
68 reviews 6/10 Room
46 reviews 7.2/10 Service
31 reviews 4.9/10 Cleanliness
29 reviews 5.1/10 Comfort
14 reviews 7.3/10 Breakfast
14 reviews 4.9/10 Vibe
12 reviews 3.5/10 Amenities

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At the Mercure Bedford Centre Hotel, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Mercure Bedford Centre Hotel regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

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When making a booking at this hotel:

I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate

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Mercure Bedford Centre Hotel 4 stars

Hotel extras

Our accommodation(s)

Classic room - 1 double bed

Classic room - 2 single beds

Privilege room, panoramic city views - 1 king size bed

Accessible Classic Room with 1 double bed

Superior suite room, panoramic city views - 1 king size bed and 1 sofa bed

Accessible Classic Room with 1 double bed

Hotel location

Hotel services

Revel Kitchen & Bar

RIVERSIDE BAR

Breakfast

Meetings & Events

Weddings

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

Our other establishments nearby

Mercure Bedford Centre Hotel 4 stars

Description

Hotel extras

Our accommodation(s)

Classic room - 1 double bed

Classic room - 2 single beds

Superior suite room, panoramic city views - 1 king size bed and 1 sofa bed

Accessible Classic Room with 1 double bed

Hotel location

Access and transport

Hotel services

Revel Kitchen & Bar

RIVERSIDE BAR

Breakfast

Meetings & Events

Weddings

Our guest reviews

Web-users rating

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

Are there any special offers or discounts available?

What is the cancellation policy?

Can I bring my pet?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

Our other establishments nearby