Mercure Telford Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.1/5 423 reviews

Mercure Telford Centre Hotel - Image 1
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Description

Hotel extras

  • Town centre location with easy access to M54 motorway

  • Large and versatile meeting space for up to 400 people

  • Pet-friendly

  • Leisure facilities including swimming pool, jacuzzi and gym

  • Contemporary restaurant and bar showing live sports channels and an area with pool tables

Our accommodation(s)

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Room 1

Hotel location

Mercure Telford Centre Hotel

Forge Gate, Telford Centre
TF3 4NA TELFORD
United Kingdom

GPS:52.68128, -2.446585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Iron Masters

Our onsite restaurant prides itself on its choice of quality dishes, many using the finest British ingredients. Tuck into regional favourites using produce from sustainable sources, or choose from various vegetarian, gluten-free and children's options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  423 reviews

TripAdvisor Rating  4.2/5  492 reviews

Certificate of excellence 2025

Great value for money.

TripAdvisor rating 5.0/5

H9916HXdavidu TripAdvisor review

Dear H9916HXdavidu, Thank you for sharing your positive feedback following your stay with us at Mercure. We’re thrilled to hear that you enjoyed our facilities and convenient location, and found great value in your experience. We truly appreciate your kind words about our team, especially Steph. She works tirelessly to ensure every guest feels welcome and cared for, and we’re delighted her warm smile and helpfulness made such a strong impression. Rest assured, we will pass on your compliments and continue to support her. We look forward to welcoming you back to Mercure for another enjoyable stay in the future. Sincerely, Kyle Griffiths, General Manager

Would certainly return to this Mercure

TripAdvisor rating 5.0/5

thornburrow TripAdvisor review

Dear thornburrow, Thank you very much for taking the time to share your positive experience with us following your recent stay at Mercure Telford Centre. We’re delighted to hear that our convenient location, comfortable rooms, and attentive service from Sanju helped make your one-night stay enjoyable. It’s wonderful to know you appreciated the bar area, the pleasant swimming pool, and the breakfast spread — we strive to provide everything our guests need to feel refreshed and ready for their onward journey. We truly appreciate your kind words and your intention to stay with us again. We look forward to welcoming you back to Mercure Telford Centre whenever your travels bring you this way. Sincerely, Kyle Griffiths, General Manager

Lovely

TripAdvisor rating 5.0/5

Pupici w TripAdvisor review

Dear pupiciw, Thank you so much for your kind words and for choosing to celebrate your 2nd anniversary with us! We're absolutely delighted to hear that Steph helped make your stay a memorable one. She takes great pride in creating special moments for our guests, and your feedback truly means a lot. It was our pleasure to be part of such a meaningful occasion, and we're thrilled that the room decorations and activity recommendations helped make your anniversary extra special. We’ll be sure to pass along your lovely message to Steph—she’ll be so happy to know her efforts made a difference. We hope to welcome you and your partner back for many more celebrations in the future! Sincerely, Kyle Griffiths, General Manager

Customer review rating 2.5/5

Rabina K. Families - Confirmed reviews ALL

Dear Rabina K., Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

Customer review rating 4.0/5

Helen D. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Telford Centre Hotel

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Other web-users rate our hotel

  • 592 reviews 9/10 Location
  • 1,213 reviews 5.9/10 Room
  • 1,349 reviews 8.7/10 Service
  • 15 reviews 6.3/10 WiFi
  • 578 reviews 5.1/10 Cleanliness
  • 434 reviews 7.5/10 Breakfast
  • 279 reviews 5.7/10 Value
  • 194 reviews 6.2/10 Wellness Area

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