Mercure Telford Centre Hotel 4 stars

Customer review rating (ALL Rating) 4.0/5 663 reviews

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Mercure Telford Centre Hotel - Image 1
Mercure Telford Centre Hotel - Image 2
Mercure Telford Centre Hotel - Image 3
Mercure Telford Centre Hotel - Image 4
Forge Gate, Telford Centre, TF3 4NA TELFORD, United Kingdom

Description

Hotel extras

  • Town centre location with easy access to M54 motorway

  • Large and versatile meeting space for up to 400 people

  • Pet-friendly

  • Leisure Club includes Pool, Jacuzzi, Sauna, Steam Room, Weight and Cardio Room [Charges Apply]

  • Contemporary restaurant and bar showing live sports channels and an area with pool tables

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic room - 2 single beds

Photo out of - Classic room - 2 single beds

Locally inspired Classic Room with two single beds, complimentary WiFi, laptop safe, rain fall shower, 40" flat screen TV with Freeview.

Max. number of persons
2

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • Bedding 2 x Single bed(s)
See availabilities

Relax in one of our spacious Privilege Rooms with an en suite bathroom, Superking bed free WiFi, work desk with lamp, tea and coffee making facilities with an espresso machine and mini refrigerator with soft drinks and water.

Max. number of persons
2

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Enjoy our comfortable room with wheelchair turning space, alarm cords, wheel-in shower, bathroom grab rails, king bed, telephone, television and other standard room features. Audible, visual and vibrating fire alarms are available on request.

Max. number of persons
2
Area
From 14 m² / 150 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Kettle

Bathroom

Bathroom Facilities

  • Fixed showerhead
  • Mirror

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet

Phone Facilities

  • Direct dial telephone
  • Voice mail

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room

Comfort Features

  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Electric Facilities

  • 110/120 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air cooling system

Working Area

  • Adjustable desk lamp
  • Business Desk
See availabilities

Hotel location

Mercure Telford Centre Hotel

Forge Gate, Telford Centre
TF3 4NA TELFORD
United Kingdom

GPS:52.68128, -2.446585

Telephone
Fax +44 1952 217681

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 153 rooms
  • 4 rooms for people with reduced mobility
  • One family room
  • 23 connecting rooms
  • 153 non-smoking rooms
  • 7 floors

Languages spoken at the hotel

  • English
  • Polish

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Entertainment

  • Pool Table

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi at the hotel

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Pets

Pets allowed Additional charge

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet
  • Breakfast à la carte
  • Children

Business

9 Meeting rooms

Well-being

Indoor heated pool

  • Covered
  • On site

Fitness Centre

  • On site
  • Jacuzzi/Whirlpool bath Additional charge
  • Sauna room Additional charge
  • On site
  • Outdoor parking
  • Public
  • 130 parking spaces
  • Parking opened 24/7

  • Parking pricing: 11.64 € 10 GBP Per day
  • Parking for a month
  • Parking for a week

Vehicles

  • Motorcycle places
  • Truck parking
  • Bus parking

Security

  • Well-lit parking
  • Video surveillance in parking
  • Parking equipped with lights

Accessibility

  • Accessible parking

IRON MASTERS

Photo out of - IRON MASTERS

Our onsite restaurant prides itself on its choice of quality dishes, many using the finest British ingredients. Tuck into regional favourites using produce from sustainable sources, or choose from various vegetarian, gluten-free and children's options.

Cooking style
Regional
Capacity
125
Accessibility
Accessible service
Forge Gate, Telford Centre, TF3 4NA Telford, United Kingdom
Telephone +44 1952 217680
Menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Pet allowed
  • Booster Seats available (for Baby)
  • Non Smoking Area

Payment

  • Cash
  • Credit card
  • Contactless

Credit cards

  • American Express
  • Mastercard
  • Diners Club
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Gluten-free menu
  • Vegetarian menu

Our onsite restaurant prides itself on its choice of quality dishes, many using the finest British ingredients. Tuck into regional favourites using produce from sustainable sources, or choose from various vegetarian, gluten-free and children's options.

Unwind at the end of the day by grabbing a drink in the Iron Masters Bar. Many beverages are available, including beers, wines, cocktails and soft drinks.

We offer a range of breakfast options to cater for all tastes. Fresh fruits, pastries and a cooked full English are available daily. We also serve tea, coffee and refreshing juices so you can start your day the right way.

Immerse yourself in our indoor heated pool, complete with a relaxing jacuzzi and sauna. Perfect for year-round enjoyment, the pool area offers a warm, tranquil escape where you can unwind and rejuvenate.

Stay fit in our fully-equipped gym, featuring plenty of exercise machines, a variety of free weights, and a punch bag for boxing enthusiasts. Whether you're into cardio, strength training, or a quick workout, our gym caters to all fitness needs.

From intimate gatherings to grand celebrations, our versatile spaces and attentive team are dedicated to bringing your vision to life. Let us help create a wedding day filled with love and magic.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  663 reviews

Customer review rating 2.5/5

Isaac N. Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We’re sorry to hear that the breakfast selection did not meet your expectations and that the towels provided were not up to our usual standards. We take cleanliness and guest comfort very seriously, and we will review these points with our housekeeping and breakfast teams to ensure improvements are made. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.

Customer review rating 2.0/5

Katrina T. Business - Confirmed reviews ALL

Thank you for sharing your feedback. We’re very sorry to hear that your experience with our reception service and the delay with your dinner left you feeling unwelcome and disappointed. This is certainly not the level of service we aim to provide, and we will address your comments with the relevant teams. We also apologise that the condition of the pillows affected your sleep, and we’ll ensure this is brought to the attention of our housekeeping team. We appreciate your honest feedback and hope we can provide you with a much better experience should you choose to stay with us again.

Customer review rating 3.5/5

David J. Business - Confirmed reviews ALL

Thank you for taking the time to share such detailed feedback following your stay with us. We’re pleased to hear that you found our location convenient, enjoyed the room, and appreciated the wardrobe space, steam iron and ironing board. It’s also lovely to hear your kind comments about our team. We’re sorry, however, that some aspects of your stay fell short of expectations. We appreciate your comments regarding the room size, TV channels and the condition of the shower tiles, and we will ensure these points are shared with the relevant teams. We are particularly disappointed to hear about the delays with your food and drinks service. Waiting 40 minutes for your meal and then having to follow up regarding your drink is certainly not the level of service we aim to provide. Your feedback will be discussed with our food and beverage team so that we can improve. We also understand your disappointment regarding the additional charge for pool access. We appreciate that this was frustrating, particularly when you were looking forward to relaxing after a long day. We will take your comments on board regarding how our pool access and charges are communicated to hotel guests. Thank you again for your honest feedback. We’re glad that you enjoyed aspects of your stay and found our staff pleasant, but we’re sorry that the service delays and pool arrangements affected your overall experience. We hope to have the opportunity to welcome you back and provide you with a much-improved stay.

Customer review rating 3.0/5

Jonathan C. Friends - Confirmed reviews ALL

Dear Jonathan C., Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Just to confirm room allocations are subject to availability and not guaranteed. Prices also differ due to availability and at the time the booking is made. Block booking rates are only available for a certain time length, these are sometimes discounted due to the volume of rooms and the time of the enquiry. I can also confirm that third party websites descrive parking information. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

Customer review rating 4.5/5

Anne G. Friends - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Telford Centre Hotel

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Telford Centre Hotel

Customer review rating 4.5/5

Geoffrey D. Friends - Confirmed reviews ALL

Comfortable stay , lovely friendly and helpful staff, great bar with a super atmosphere.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Telford Centre Hotel

Customer review rating 5.0/5

Jodie M. Business - Confirmed reviews ALL

Was here for a work conference, venue is great and comfy. The staff are friendly also, looking forward to returning next year.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Telford Centre Hotel

Customer review rating 4.0/5

Andy K. Solo - Confirmed reviews ALL

Good for TIC. Air-con didnt work. Decent staff. Reasonable price. Food was good. Good sized room. Weak flush.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Telford Centre Hotel

Customer review rating 2.5/5

Isaac N. Business - Confirmed reviews ALL

Basic, very basic/limited breakfast. Stained towels provided.

Thank you for taking the time to share your feedback. We’re sorry to hear that the breakfast selection did not meet your expectations and that the towels provided were not up to our usual standards. We take cleanliness and guest comfort very seriously, and we will review these points with our housekeeping and breakfast teams to ensure improvements are made. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.

Customer review rating 2.0/5

Katrina T. Business - Confirmed reviews ALL

I had arranged an over night stay in your hotel. One of your receptionist (slick down shoulder length blonde hair half up in a ponytail and the half down neck length). I found her abrupt and showed a disliking towards me which is weird. I spoke to her politely despite feeling very tired when I arrived. I also waited over 1 hour before my dinner arrived. As I walked past the reception area returning to the hotel room. That same receptionist looked at me sharply while holding her mobile phone. I found her unpleasant, not welcoming at all. The pillows were also worn out and I didn’t get a good night sleep.

Thank you for sharing your feedback. We’re very sorry to hear that your experience with our reception service and the delay with your dinner left you feeling unwelcome and disappointed. This is certainly not the level of service we aim to provide, and we will address your comments with the relevant teams. We also apologise that the condition of the pillows affected your sleep, and we’ll ensure this is brought to the attention of our housekeeping team. We appreciate your honest feedback and hope we can provide you with a much better experience should you choose to stay with us again.

Customer review rating 3.5/5

David J. Business - Confirmed reviews ALL

The hotel itself is fine. It's well located for what I needed, and the room itself was quite nice but, I found it very small. The TV seemed bigger than the room in fact! And as a side note, if you're going to have a massive TV, at least have one that can do HD channels. The shower was a walk-in style one which was nice, but you could see that the tiles needed a little attention. The wardrobe space as great and the room had its own steam iron and ironing board which is very necessary and was appreciated. My only few issues and, why I scored it lower are; the food service was very slow, and I couldn't use the pool. The young chap that served me was polite but, the food took 40 minutes to arrive and when I asked for a drink, another server clearly forgot about me and when I asked for the second time, it still took 10 minutes for it to come and the bar was not even that busy either. And lastly whilst on the subject of drinks, I don't think you should exclude normal coke from your dispenser. I was not impressed at paying a huge price for a bottle of Pepsi just because you have a thing for diet and zero coke. Not everyone likes that rubbish. Do your research; it's bad for you! Mixers should not be costing nearly as much as the spirit itself. I read that this hotel had its own swimming pool so, after a full day at the office, I was looking forward to going for a quick swim before dinner. However, I did not realise that it was not part of my package, and they wanted £10 extra for a swim in a small pool - I declined of course. So, that was disappointing. I don't think that £330 for 2-days, is cheap so you would think they'd allow you to use the pool! It seemed more steered towards locals who held memberships than it did for hotel guests. Overall, it's a nice hotel and nice staff. Just a shame about the pool and wait time for food.

Thank you for taking the time to share such detailed feedback following your stay with us. We’re pleased to hear that you found our location convenient, enjoyed the room, and appreciated the wardrobe space, steam iron and ironing board. It’s also lovely to hear your kind comments about our team. We’re sorry, however, that some aspects of your stay fell short of expectations. We appreciate your comments regarding the room size, TV channels and the condition of the shower tiles, and we will ensure these points are shared with the relevant teams. We are particularly disappointed to hear about the delays with your food and drinks service. Waiting 40 minutes for your meal and then having to follow up regarding your drink is certainly not the level of service we aim to provide. Your feedback will be discussed with our food and beverage team so that we can improve. We also understand your disappointment regarding the additional charge for pool access. We appreciate that this was frustrating, particularly when you were looking forward to relaxing after a long day. We will take your comments on board regarding how our pool access and charges are communicated to hotel guests. Thank you again for your honest feedback. We’re glad that you enjoyed aspects of your stay and found our staff pleasant, but we’re sorry that the service delays and pool arrangements affected your overall experience. We hope to have the opportunity to welcome you back and provide you with a much-improved stay.

Customer review rating 3.0/5

Jonathan C. Friends - Confirmed reviews ALL

I was staying at the hotel with several friends for an RAF reunion and booked direct with the hotel. Firstly I found it strange that booking 2 nights individually was cheaper than booking both nights as a block, the staff had no idea why this was the case. I paid quite a bit more than my friends to upgrade to a Privilege Room but it was a complete waste of money. The room is no bigger than a standard room and was clearly described as having air conditioning but it did not, my stay was at the beginning of September and the nights were chilly so I was cold during the night. My friends had booked standard rooms and had air conditioning. The room was also described as having a complimentary mini bar but it was completely empty. Something I did not see detailed on the website that parking was extra - £12 for 2 nights. So my advice to others is don't bother paying extra for a Privilege Room. On the plus side most other aspects of the hotel were okay.

Dear Jonathan C., Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Just to confirm room allocations are subject to availability and not guaranteed. Prices also differ due to availability and at the time the booking is made. Block booking rates are only available for a certain time length, these are sometimes discounted due to the volume of rooms and the time of the enquiry. I can also confirm that third party websites descrive parking information. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

Customer review rating 4.5/5

Anne G. Friends - Confirmed reviews ALL

Very helpfully friendly staff. Good location and comfortable stay

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Telford Centre Hotel

Customer review rating 3.5/5

Graham S. Couples - Confirmed reviews ALL

A nice break away

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Telford Centre Hotel

Customer review rating 3.0/5

Shaukat M. Families - Confirmed reviews ALL

The room was over. All really nice and tidy. Bed was very comfortable minded. There was a strong smelling out in the room and I did find out that there was some dog food under the bed and around the room a bits so was not too happy with that, apart from that it was pretty good

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mercure Telford Centre Hotel

Customer review rating 4.0/5

Chris S. Couples - Confirmed reviews ALL

Food - Kitchen broken on the second evening, we were however, well looked after by restaurant manager Adam. Room - Shower needed urgent attention, half the jets in the showerhead blocked, probably (I hope!) by limescale. Reported to reception at checkout.

Dear Chris S., Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

Customer review rating 2.5/5

Porchia H. Couples - Confirmed reviews ALL

We asked for breakfast bags which they told us about Upon booking because our price included breakfast but we wouldn’t be around for it. The first day they gave us two bags which we ordered with sandwiches, water, fruit, biscuits, and bakery items. Second day was handed one bag with only half a sandwich and one bag of crisps. No water or anything else. Felt annoying since breakfast per adult was supposedly 17.99 each. They just didn’t seemed bothered. It took ages for someone to get our stuff and therefore I couldn’t even ask for the second bag as it made us late.

Dear Porchia H., Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

Customer review rating 3.5/5

Lacey L. Families - Confirmed reviews ALL

Pleasent hotel...staff excellent...very poor to have to pay £12 to park my car while staying at the hotel. Breakfast was cold on both mornings despite eating at 7.20 on 2nd day.

Dear Lacey L., Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

Customer review rating 1.0/5

Fahima H. Families - Confirmed reviews ALL

Extremely dusty room which was visible and shocking. Toilet seat discoloured which made it unpleasant to use with cheap toilet roll and shower barely drizzled. Awful hotel- definitely not a 4 star. The bathroom fan did not work and nor did the iron.

Thank you for taking the time to share your feedback. We are very sorry to hear that your stay did not meet the standards you expected or that we expect for our guests. We sincerely apologise for the cleanliness issues you experienced, as well as the condition of the toilet seat and the poor water pressure in the shower. We are also sorry that the bathroom fan and iron were not working during your stay. We understand how disappointing and frustrating this must have been. Your comments have been taken seriously and will be shared with our housekeeping and maintenance teams so that these issues can be addressed. We appreciate you bringing them to our attention and apologise that we fell short on this occasion. We hope you will accept our sincere apologies.

Customer review rating 4.0/5

Shaina H. Solo - Confirmed reviews ALL

Checked quiet late in night, pleasant,

Thank you for your feedback! We’re pleased to hear that you had a pleasant experience, even with your late check-in. We’re glad our team could make your arrival a smooth and welcoming one. We hope to have the pleasure of welcoming you back again soon!

Customer review rating 2.5/5

Douglas M. Solo - Confirmed reviews ALL

The room was spoilt by the toilet seat being loose, this not being apparent until after my first night, and not being fixed that day after telling reception. Also later discovered the shower head could not remain in position and kept sliding to the bottom of the post. On departure reminded receptionist of these problems. Other than that the bed was comfortable and overall the hotel was good.

Dear Douglas M., Thank you for taking the time to tell us about your experience at the Mercure Telford Centre Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Telford Centre Hotel

Customer review rating 4.5/5

Richard B. Friends - Confirmed reviews ALL

An overnight stay with my wife. Friendly and efficient desk staff and easy access from Town to Parking at the hotel

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Telford Centre Hotel

Customer review rating 3.0/5

Toyin A. Families - Confirmed reviews ALL

The location was ideal for a party that I was attending in the hotel. Good parking, excellent breakfast and comfortable bes but not all the rooms have air conditioning. We had a small fan in the wardrobe that did nothing to help with the heat.

Dear Guest, Thank you for taking the time to share your feedback. I would, however, like to clarify our check-in and check-out times. Check-out is by 12:00pm, and check-in is from 2:00pm, as reflected within our information online. This allows our Housekeeping team the necessary turnaround period to clean, service and inspect rooms following the departure of previous guests. While we will always do our best to accommodate guests who arrive before the official check-in time, early check-in is strictly subject to availability and cannot be guaranteed. Arriving prior to 2:00pm therefore does not guarantee that a room will be ready for immediate occupation. Sincerely, Mercure Telford Centre Hotel

Customer review rating 5.0/5

Jamie S. Business - Confirmed reviews ALL

It was just what I needed when I'm on business.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Telford Centre Hotel

Other web-users rate our hotel

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