ibis Styles Nancy West Laxou 3 stars

Customer review rating (ALL Rating) 4.6/5 992 reviews

ibis Styles Nancy West Laxou - Image 1
ibis Styles Nancy West Laxou - Image 2
ibis Styles Nancy West Laxou - Image 3
ibis Styles Nancy West Laxou - Image 4

Description

Hotel extras

  • Certified ALLSAFE

  • 7 electric vehicle charging stations

  • Easy to access with free private parking. Accessible to buses

  • Open 24 hours a day

  • Breakfast included + Restaurant available

Our accommodation(s)

Hotel location

ibis Styles Nancy West Laxou

10 rue de la Saône
54520 LAXOU
France

GPS:48.696867, 6.131323

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

RESTAURANT IBIS STYLES

A treat for the taste buds, but also for the eyes! We offer a simple restaurant, with local and seasonal products, with Art Nouveau-inspired decoration.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  992 reviews

Customer review rating 4.0/5

Willem G. Families - Confirmed reviews ALL

The rest was perfect!

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. La transition entre les saisons hiver/printemps est toujours un peu délicate puisque nous ne pouvons parramétrer notre climatisation sur une seule température : chaud ou froid. Au vu des températures froides ces derniers jours, nous avions décidé de laisser le chauffage pour encore quelques temps. Merci de votre compréhension. Veuillez agréer, Monsieur, nos salutations distinguées. La Réception

Customer review rating 4.5/5

Stephen T. Couples - Confirmed reviews ALL

Clean room, decent size, comfortable bed, efficient shower, English language news channels on TV, armchair (unlike most Ibis Styles), friendly staff, good breakfast (including hot ham & eggs).

Dear STEPHEN T., We very much appreciate your comments regarding your stay at the ibis Styles Nancy Ouest Laxou. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception

Customer review rating 5.0/5

Jean C. N. Couples - Confirmed reviews ALL

Super

Monsieur N., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Styles Nancy Ouest Laxou. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs La Réception

Customer review rating 0.5/5

Hermann H. Couples - Confirmed reviews ALL

We had reserved a room and was confirmed on March 8. At arrival April 1/2026 the room was NOT available and NO other room available, the hotel was FULL. Hardly anybody spoke English in the hotel, with the help of the bar tender he found another hotel Greet in the same town Nancy. However, this Greet hotel was much cheaper, but Ibis hotel charged, where no room was for us, charged us full price of € 129, while the Greet hotel price was only € 78. I want the difference paid back !

Customer review rating 2.5/5

Marina V. Couples - Confirmed reviews ALL

With my reservation through the Accor site, I asked to put a dinner reservation for us and I asked if there was a minifridge in the room where to put my medication. NEVER had an answer. At arrival, I found out that the restaurant was closed and there was no possibility to store my life saving medication. The polite girl at the recepion aknowledged they don't read customers' messages, but she offered no solution for my medication (had to leave it in the car: it was quite cold, so ok, but what if it was August?). If I knew this, I would choose another hotel. I've been staying here before and it was ok. Suggestion: state clearly on the site that your restaurant is closed on Sundays and don't offer the possibility to leave a message, as you won't read it. Second/third and for sure last time I'll stay in this hotel

Dear Marina, Thank you for sharing your experience at our establishment. We are sorry that your stay did not meet your expectations and we regret this. Your message was indeed noted on your booking. However, it is true that we do not receive emails in advance and that your message was only seen on the day itself. Nevertheless, we do read them all. Our receptionist should have agreed to let you take your medication and store it in a cool place. We are sorry for this inconvenience. We are only prohibited from storing food. We have taken note of your comment regarding the restaurant being closed. We will ensure this is noted on our website. We nevertheless hope to regain your trust for a future stay in Nancy. Kind regards, Reception

Other web-users rate our hotel

  • 504 reviews 9.1/10 Location
  • 1,102 reviews 8.4/10 Room
  • 669 reviews 8.5/10 Service
  • 18 reviews 8.6/10 WiFi
  • 780 reviews 8.7/10 Breakfast
  • 619 reviews 8.1/10 Comfort
  • 434 reviews 8.8/10 Cleanliness
  • 204 reviews 8.7/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Laxou