ibis Nancy Centre Gare et Congrès Hotel 3 stars

The bedroom was with the sink broken. I asked for the receptionist to fix the sink or to give us another bedroom. He was super polite and offered us another room. But there was something wrong in the system and he has given us a bedroom in which another customer was already using. Then, when we opened the door a woman was sleeping and she has gotten angry! I related what happened to the receptionist and he told me that he was very sorry for that. And he called also to the woman to say to her that it was a fail in the system. Then, he has given us a third bedroom and at this moment everything was alright! It could be avoided if, during the cleaning, the person (responsible for the clear) would analyze if everything is ok in the bedroom.

Great staff, friendly and helpful. Rooms are dated and show some wear and tear. Old bathroom, but functional. Clean room. TV with only French channels. Public parking garage around the corner.

I was pleasantly surprised: my room at both Ibis hotels (Gare and Congres) was spacious, clean and sound proof, even though both hotels are in view of the station. The breakfast at both hotels offered a large variety and care was taken to serve hot croissants. I spent the first night at Nancy Ibis Congres and would like to compliment reception, who gave me excellent advice on what to see and drew precise maps for me on how to get there. Ibis Nancy was much more than an affordable room. I will definitely stay there again on my next trip.

a very welcome stop over, the hotel is really a throw-stone away from the main rail station. The front desk staff is caring and attentive, ensuring that breakfast is indeed ready ahead of time ! However, the walls are only slightly noise insulated.

Convenience Restaurant on premises Quiet Fair price

One night stay journeying to South of France. Comfortable room and good breakfast. Staff very friendly and helpful. Location very close centre of Nancy. I always book a hotel that advertises parking as I like to ensure secure private parking but was disappointed that the advertised parking was in fact a public underground car park, close by, costing 20 euros for the night.

Everyone was very helpful and friendly at this hotel.

The room was very modern and large and everything seemed very new. We were very comfortable. The buffet breakfast was excellent with more choice than you could hope for.

TRES SATISFAIT

Food fine Room seemed mostly clean Bathroom stank of fried chicken, and became worse through the night - it was nausiating (and possibly a breach of your regulatory and contractual obligations).

I booked a room out of convenience because there were no more trains running that night and I was meeting some friends for dinner. The room was fairly small but looked comfortable and inviting. The bed was comfortable and I was able to watch TV for a while before I fell asleep. I'd like to praise the receptionist and barmaid that night ; she was kind and cheerful , exactly the kind of hotel employee a hotel such as this one needs. The bathroom was functional and I was able to shower , however I could not get the showerhead to work properly and had to shower by hand instead (a malfunction ? I could not find a button/handle to press). On the next day I was able to get dressed and come down to breakfast in good time. The extended hours are very convenient to suit the different morning routines and needs of customers. The variety and appeal of the food was very high and customers are well catered for at a reasonable price (pastries , pancakes , different kinds of coffee, yoghurt , fresh and preserved fruit...). Overall I had a very good hotel experience and wish to thank the staff:

Rooms were comfortable Not at all happy with the parking. We had to pay 40 euro and no discount was offered. This is NOT ACCEPTABLE. IBIS has a lot to account doe when it comes to parking!!!

It was clean and breakfast was good.

Was prima

My room was clean. A/C works well and staff was very kind.