ibis Nancy Centre Gare et Congrès 3 stars

Customer review rating (ALL Rating) 4.3/5 648 reviews

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ibis Nancy Centre Gare et Congrès - Image 1
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3, rue Crampel, 54000 NANCY, France

Description

Hotel extras

  • Nearby public parking

  • 1-min walk from Nancy TGV train station & convention center (Centre Prouvé)

  • 85-inch videoconference solution: Polycom soundbar, microphones + HD camera

Our accommodation(s)

Hotel location

ibis Nancy Centre Gare et Congrès

3, rue Crampel
54000 NANCY
France

GPS:48.689301, 6.175283

Telephone
Fax +33 3 83 32 08 77

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
Near the property
  • Car park

BAR RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It is the one rendezvous you need for a new take on work and leisure.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  648 reviews

TripAdvisor Rating  3.6/5  675 reviews

Customer review rating 4.5/5

Kayako K. Business - Confirmed reviews ALL

A step away from the main railway station, the room was clean and easy to use. There were a good desk, well working wifi, a hair dryer in the bathroom, and the staff I met upon check-in was very helpful and friendly. As someone wrote a shower room can be small for a big guy but for me it was fine and it was well isolated so I was able to have a shower without worrying about splashing, but water pressure was a little low. I like the price as well, quite reasonable. Overall good value for money and it provided me what I needed.

Thank you very much for taking the time to share such a detailed review. We’re delighted to read that you enjoyed the location, the cleanliness, and the comfort of your room, as well as the friendliness of our team at check-in. We also appreciate your constructive feedback regarding the shower size, water pressure, and the booking process. These points help us improve and ensure an even smoother experience for our guests. We truly value your loyalty as an ALL Silver member and regret that your welcome drink was not offered — please accept our apologies for this oversight. We hope to have the pleasure of welcoming you again soon for another comfortable stay in Nancy. Matthieu

Customer review rating 4.0/5

Klaus-peter S. Business - Confirmed reviews ALL

Close to the train station, rooms towards the train station square are quiet. Also close to the city center. Got an upgrade to a superior room which was very spacious and had a nice panorama view.

Dear Klaus-Peter, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed your superior room and appreciated the central location of our hotel. We also note your comment regarding the Wi-Fi speed, and we are continuously working to improve our connectivity for the comfort of all our guests. It’s wonderful to know that our team contributed positively to your stay. We look forward to welcoming you back to ibis Nancy Centre Gare et Congrès on your next visit! Warm regards, Matthieu General ibis Nancy Centre Gare et Congrès

Customer review rating 3.5/5

Clare M. Solo - Confirmed reviews ALL

This IBIS is quite basic. Good things: location, comfortable bed, friendly welcome from Precious, bike storage (but it's half way down a staircase so not ideal and also not sure how many bikes can be stored, but it was fine for me.) Bad things: unreliable hot water, noisy slamming doors, shabby bathroom.

Dear, Thank you for sharing your detailed feedback. We are delighted you appreciated our central location, comfortable bed and the warm welcome from Precious. Please accept our apologies for the inconveniences with hot water and noise – your remarks are very valuable and will help us improve. We hope to welcome you again for a smoother experience in Nancy. Kind regards, Matthieu DEBICKI General Manager ibis Nancy Centre Gare et Congrès

Customer review rating 3.5/5

Tina E. Couples - Confirmed reviews ALL

Shower very poor, there was breakfast though website said there wasn’t, limited plugs in room - guy on desk helpful

Dear , Thank you for your review and for highlighting the helpfulness of our team. We are glad you enjoyed the breakfast, and we sincerely regret the inconvenience with the shower and the website information. Your feedback is precious and will help us improve. We hope to have the chance to welcome you again for a smoother stay in Nancy. Kind regards, Matthieu General Manager ibis Nancy Centre Gare et Congrès

Customer review rating 0.5/5

Cyrille G. Business - Confirmed reviews ALL

La ventilation dans la salle de bain m’a pourri la cie

Bonjour Votre retour nous surprend vivement, d’autant que vous avez apprécié l’accueil de notre équipe et la propreté. Nous regrettons que la ventilation, pourtant conçue pour assurer confort et hygiène, ait été perçue comme gênante. Nous espérons vous accueillir à nouveau pour vous faire vivre une expérience pleinement satisfaisante. Bien cordialement, Matthieu - Directeur – ibis Nancy Centre Gare & Congrès

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Other web-users rate our hotel

  • 289 reviews 9.2/10 Location
  • 375 reviews 5.7/10 Room
  • 288 reviews 8.9/10 Service
  • 7 reviews 6.5/10 WiFi
  • 142 reviews 8/10 Breakfast
  • 124 reviews 6.2/10 Cleanliness
  • 69 reviews 3.5/10 Vibe
  • 50 reviews 4.1/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.