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ibis Nancy Centre Gare et Congrès Hotel 3 stars

Customer review rating 4.1/5 3,128 reviews

ALLSAFE approved hotel

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ibis Nancy Centre Gare et Congrès
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+ 9 Services

Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

  • Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • Breakfast Paying
  • 1 Bar(s)
Business services
  • 1 Meeting room(s)
  • Copy/print service available

Hotel location

ibis Nancy Centre Gare et Congrès

3, rue Crampel
54000 nancy
france

Tel: +33383329016

Fax: (+33)3/83320877

Check-in from 12h00

Check out up to 12h00

  • LINE 1 :  1 NANCY GARE

  • By plane

    NANCY METZ At 40km / 24 miles

  • By plane

    NANCY METZ At 40km / 24 miles

  • By plane

    STRASBOURG ENTZHEIM At 150km / 93 miles

  • By car

    CENTRE VILLE At 5km / 3 miles

  • By car

    CENTRE VILLE / GARE - A31 At 5km / 3 miles

  • By car

    CENTRE VILLE / GARE - A33 At 10km / 6 miles

  • By train

    GARE SNCF At 0km / 0 miles

  • By train

    GARE DE NANCY At 0km / 0 miles

  • By train

    NANCY At 0km / 0 miles

  • By train

    SNCF At 0km / 0 miles

GPS :48.689301, 6.175283

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Our restaurants and bars

BAR RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Non contractual photo

  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 25

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
ibis Nancy Centre Gare et Congrès

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

3,128 reviews

tripadvisor

TripAdvisor Rating 3.5/5

632 reviews

Well located

Customer review rating 4.0/5

B. M. Business - 25/06/2021 Confirmed reviews ALL

Satisfactory

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matthieu Debicki General Manager

Very good stay

Customer review rating 5.0/5

Dimitri M. Solo - 12/04/2021 Confirmed reviews ALL

Super nice

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Nancy Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Perrine JOSSE-ARZILE Responsable Hébergement Hôtel ibis Nancy Centre Gare et Congrès

Great stay

Customer review rating 4.5/5

P. Couples - 18/10/2020 Confirmed reviews ALL

We were completely satisfied with our stay. Well done to all the staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matthieu Debicki General Manager

good stay

Customer review rating 5.0/5

Marce Business - 17/07/2020 Confirmed reviews ALL

confortable and clean

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matthieu Debicki General Manager

Good cost benefit

Customer review rating 5.0/5

Antonio G. Business - 22/02/2020 Confirmed reviews ALL

Very good positioned to the main areas in the center easy to walk.

Dear ANTONIO G., We very much appreciate your comments regarding your stay at the ibis Nancy Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Perrine Josse-Arzile Room Division Manager Hôtel ibis Nancy Centre Gare et Congrès

Monsieur

Customer review rating 4.0/5

Anonymous Families - 06/01/2020 Confirmed reviews ALL

Good and professional but the floor of my room was not clean.

Dear Mr. C., We very much appreciate your comments regarding your stay at the ibis Nancy Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Perrine Josse-Arzile Room Division Manager Hôtel ibis Nancy Centre Gare et Congrès

Nice clean room with enough space.

Customer review rating 3.5/5

John Business - 10/12/2019 Confirmed reviews ALL

Clean room. Sufficient space. The bathroom was okay. The shower was poor. No water pressure, temperature difficult to regulate, dangerous for children who could get easily burnt.

Dear Mr S., We very much appreciate your comments regarding your stay at our hotel ibis Nancy Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Perrine JOSSE-ARZILE Room Division Manager Hôtel ibis Nancy Centre Gare et Congrès
Customer review rating 4.0/5

Gael P. Couples - 17/11/2019 Confirmed reviews ALL

the bed position make the room very narrow . location is very good relative to railway station

Dear GAEL P., We very much appreciate your comments regarding your stay at the ibis Nancy Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Perrine Josse-Artzile Room Division Manager Ibis Hotel Nancy Centre Gare et Congrès
Customer review rating 5.0/5

Anonymous Business - 21/10/2019 Confirmed reviews ALL

Hôtel agreable

Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Nancy Centre Gare et Congrès. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau dans notre établissement, nous vous prions de croire, Monsieur A., en l’expression de nos sentiments les meilleurs Bien à vous, Perrine Josse-Arzile Responsable Hébergement Hôtel ibis Nancy Centre Gare et Congrès

Close to station

Customer review rating 3.0/5

Rose Couples - 18/09/2019 Confirmed reviews ALL

Bedroom & bathroom were quite basic & in some need of modernisation but the bedroom was a good size & had air conditioning. Buffet breakfast was excellent.

Dear ROSEMARY L., Thank you for taking the time to tell us about your experience at the ibis Nancy Centre Gare et Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthieu Debicki General Manager

Very disappointing

Customer review rating 1.5/5

Wolter Families - 20/08/2019 Confirmed reviews ALL

The room was one of the smallest we have seen from Ibis. The bathroom and toilet were not clean. Junks and hookers at the reception/entrance area. Only breakfast was okay.

Dear V., We thank you for your comments following your stay at the Ibis Nancy Center Gare and Congress, The rooms of our standardized brands are substantially identical regardless of the establishment. I am greatly abolished by the type of clientele advertised because security is one of our top priorities. Also over the years, we have rather the reputation of a calm and serene establishment. We hope nevertheless to reorganize your confidence during a next stay, Regards, Matthieu Debicki Generalmanager
Customer review rating 5.0/5

Anonymous Couples - 10/07/2019 Confirmed reviews ALL

Excellente

Monsieur, Nous vous remercions pour votre fidélité à l'ibis Nancy Centre Gare et Congrès. C’est avec grand plaisir que nous recevons vos appréciations. N'hésitez pas à partager vos commentaires sur des plates formes comme Google ou Tripadvisor, ainsi vus par un grand nombre, ils rendront récompenses à nos équipes. A u plaisir de vous recevoir très prochainement, Cordialement, Matthieu Debicki - Directeur de l’établissement

Some points not so good.

Customer review rating 3.5/5

Diogo A. Business - 25/06/2019 Confirmed reviews ALL

The bedroom was with the sink broken. I asked for the receptionist to fix the sink or to give us another bedroom. He was super polite and offered us another room. But there was something wrong in the system and he has given us a bedroom in which another customer was already using. Then, when we opened the door a woman was sleeping and she has gotten angry! I related what happened to the receptionist and he told me that he was very sorry for that. And he called also to the woman to say to her that it was a fail in the system. Then, he has given us a third bedroom and at this moment everything was alright! It could be avoided if, during the cleaning, the person (responsible for the clear) would analyze if everything is ok in the bedroom.

Dear Diogo A., Thank you for taking the time to tell us about your experience at the ibis Nancy Centre Gare et Congrès hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandrine

Basic hotel at good location

Customer review rating 3.5/5

Steven Solo - 18/06/2019 Confirmed reviews ALL

Great staff, friendly and helpful. Rooms are dated and show some wear and tear. Old bathroom, but functional. Clean room. TV with only French channels. Public parking garage around the corner.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matthieu Debicki General Manager

Great location, good hotel

TripAdvisor rating 5.0/5

rosemaryh723 Couples - 02/05/2017 TripAdvisor review

The hotel is opposite the train station just off a modern square and five minutes from the centre of town. Staff are competent, rooms are clean and quiet. Hotel is clean. Nancy is a very walkable city with tons of eating options in the centre.

Dear Rose Mary, We very much appreciate your comments regarding your stay at the ibis Nancy Centre Gare et Congres. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elodie Duty Manager

Good base for a citytrip

TripAdvisor rating 5.0/5

tassz Business - 05/03/2017 TripAdvisor review

I spent 3 nights in this hotel. It is just opposite to the railway station this was the main reason to choose this Ibis as I had an early train. It was important that I got full breakfast at 06:00. The room is relatively small, but it was enough. The bed was ok and I highly appreciated that there was a normal duvet cover and not only sheets. The bathroom is practical the size is also reasonable. The breakfast was various, good start for a busy day. The staff was helpful and attentive.

Dear Guest, Thank you for the great review of our hotel Ibis Nancy Centre Gare & congrès ! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Elodie Duty Manager

Compact and very Bijoux

TripAdvisor rating 2.0/5

Fasth186402 Couples - 16/09/2015 TripAdvisor review

I have stayed in many Ibis hotels but this was by far the worst. On arrival there is no indication of where the hotel reception is, with the current roadworks around the hotel the side street on which the entrance is sited there is no access. If you miss parking on the main road outside the hotel it is a 10 min drive around the one way system to get back to the start. The car park advised was a distant from the hotel although the hotel do give a discount on the price. The room was the smallest hotel room I have ever stayed in, and the shower cubicle when moving around in it, you kept knocking the temperature control. The hotel is outside of the station and is very noisy although there is little the hotel can do about this. All in all very disappointed with this Ibis hotel.

highly recommended

TripAdvisor rating 5.0/5

anupamaray88 Solo travel - 30/08/2015 TripAdvisor review

room and washroom very clean.. good location right opposite the TGV station.. courteous staff..one suggestion would be to have complimentary water bottles served in room.. rest was perfect.. I was traveling alone and loved my stay

Breakfast was said to be included by they charged me

TripAdvisor rating 1.0/5

ferbster Couples - 03/03/2015 TripAdvisor review

When we got to the hotel, the receptionist gave to me an envelop with my keys and two vouches for the breakfast. During the reservation, I didn't choose the option for breakfast but the receptionist insisted that it was included in my booking. I asked her to check if my booking really included the breakfast, and she said "yes". So, I took the vouches and we had the breakfast in the morning. When I did the checkout, they charged me the two breakfasts. I told to the receptionist what happened, and she <kindly> said "you had the breakfast, so you have to pay for it". I pay for the services that I ask for, but do you think it is fair to charge for something that was initially told to you as "included"? I understood that the Ibis Nancy Centre Gare et Congres messed up my booking and they really didn't care about it. With the amount that I paid (accommodation + breakfast), I would have picked another hotel in the city. I really don't recommend it. In addition, I have the Gold status member of the Accor Program. I don't think that this makes any difference at all.

Serious Disappointment

TripAdvisor rating 2.0/5

kalekr Couples - 05/09/2014 TripAdvisor review

Had two cameras & a watch stolen from room. Front Desk tested door lock and cleared hotel of responsibility. Manager never made contact. A police report was created through the Nancy Municipal Police.

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