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ibis Nancy Centre Gare et Congrès Hotel 3 stars

Customer review rating 4.1/5 2,989 reviews

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ibis Nancy Centre Gare et Congrès
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This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
Catering
  • BreakfastPaying
  • 1 bar(s)
Business services
  • 1 meeting room(s)
  • Copy/print service available
Information message

Hotel location

ibis Nancy Centre Gare et Congrès

3, rue Crampel
54000
nancy
france

Tel: +33383329016

Fax: (+33)3/83320877

Check-in from 12h00

Check out up to 12h00

  • LINE 1 :  1 NANCY GARE

  • By plane

    NANCY METZ At 40km / 24 miles

  • By plane

    NANCY METZ At 40km / 24 miles

  • By plane

    STRASBOURG ENTZHEIM At 150km / 93 miles

  • By car

    CENTRE VILLE At 5km / 3 miles

  • By car

    CENTRE VILLE / GARE - A31 At 5km / 3 miles

  • By car

    CENTRE VILLE / GARE - A33 At 10km / 6 miles

  • By train

    GARE SNCF At 0km / 0 miles

  • By train

    GARE DE NANCY At 0km / 0 miles

  • By train

    NANCY At 0km / 0 miles

  • By train

    SNCF At 0km / 0 miles

GPS :48.689301, 6.175283

Our accommodation(s)

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

SINGLE ROOM WITH A DOUBLE BED

  • Max. number of persons: 1
  • Area: From 9 m² / 97 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 12 m² / 129 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 12 m² / 129 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Standard Room with one double bed and one single bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)
Rooms

Our restaurants and bars

BAR RENDEZ-VOUS

Non contractual photo

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 25 m²

  • Maximum capacity: 12 people

Find out more

Our guest reviews for
ibis Nancy Centre Gare et Congrès

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,989 reviews

tripadvisor

TripAdvisor Rating 3.5/5

622 reviews

Great stay

Customer review rating 4.1/5

P. Couples - 18/10/2020 Confirmed reviews ALL

We were completely satisfied with our stay. Well done to all the staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matthieu Debicki General Manager

good stay

Customer review rating 4.1/5

Marce Business - 17/07/2020 Confirmed reviews ALL

confortable and clean

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matthieu Debicki General Manager

Good cost benefit

Customer review rating 4.1/5

Antonio G. Business - 22/02/2020 Confirmed reviews ALL

Very good positioned to the main areas in the center easy to walk.

Dear ANTONIO G., We very much appreciate your comments regarding your stay at the ibis Nancy Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Perrine Josse-Arzile Room Division Manager Hôtel ibis Nancy Centre Gare et Congrès

Monsieur

Customer review rating 4.1/5

Anonymous Families - 06/01/2020 Confirmed reviews ALL

Good and professional but the floor of my room was not clean.

Dear Mr. C., We very much appreciate your comments regarding your stay at the ibis Nancy Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Perrine Josse-Arzile Room Division Manager Hôtel ibis Nancy Centre Gare et Congrès

Nice clean room with enough space.

Customer review rating 4.1/5

John Business - 10/12/2019 Confirmed reviews ALL

Clean room. Sufficient space. The bathroom was okay. The shower was poor. No water pressure, temperature difficult to regulate, dangerous for children who could get easily burnt.

Dear Mr S., We very much appreciate your comments regarding your stay at our hotel ibis Nancy Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Perrine JOSSE-ARZILE Room Division Manager Hôtel ibis Nancy Centre Gare et Congrès
Customer review rating 4.1/5

Gael P. Couples - 17/11/2019 Confirmed reviews ALL

the bed position make the room very narrow . location is very good relative to railway station

Dear GAEL P., We very much appreciate your comments regarding your stay at the ibis Nancy Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Regards, Perrine Josse-Artzile Room Division Manager Ibis Hotel Nancy Centre Gare et Congrès
Customer review rating 4.1/5

Anonymous Business - 21/10/2019 Confirmed reviews ALL

Hôtel agreable

Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Nancy Centre Gare et Congrès. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau dans notre établissement, nous vous prions de croire, Monsieur A., en l’expression de nos sentiments les meilleurs Bien à vous, Perrine Josse-Arzile Responsable Hébergement Hôtel ibis Nancy Centre Gare et Congrès

Close to station

Customer review rating 4.1/5

Rose Couples - 18/09/2019 Confirmed reviews ALL

Bedroom & bathroom were quite basic & in some need of modernisation but the bedroom was a good size & had air conditioning. Buffet breakfast was excellent.

Dear ROSEMARY L., Thank you for taking the time to tell us about your experience at the ibis Nancy Centre Gare et Congrès. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Matthieu Debicki General Manager

Very disappointing

Customer review rating 4.1/5

Wolter Families - 20/08/2019 Confirmed reviews ALL

The room was one of the smallest we have seen from Ibis. The bathroom and toilet were not clean. Junks and hookers at the reception/entrance area. Only breakfast was okay.

Dear V., We thank you for your comments following your stay at the Ibis Nancy Center Gare and Congress, The rooms of our standardized brands are substantially identical regardless of the establishment. I am greatly abolished by the type of clientele advertised because security is one of our top priorities. Also over the years, we have rather the reputation of a calm and serene establishment. We hope nevertheless to reorganize your confidence during a next stay, Regards, Matthieu Debicki Generalmanager
Customer review rating 4.1/5

Anonymous Couples - 10/07/2019 Confirmed reviews ALL

Excellente

Monsieur, Nous vous remercions pour votre fidélité à l'ibis Nancy Centre Gare et Congrès. C’est avec grand plaisir que nous recevons vos appréciations. N'hésitez pas à partager vos commentaires sur des plates formes comme Google ou Tripadvisor, ainsi vus par un grand nombre, ils rendront récompenses à nos équipes. A u plaisir de vous recevoir très prochainement, Cordialement, Matthieu Debicki - Directeur de l’établissement

Some points not so good.

Customer review rating 4.1/5

Diogo A. Business - 25/06/2019 Confirmed reviews ALL

The bedroom was with the sink broken. I asked for the receptionist to fix the sink or to give us another bedroom. He was super polite and offered us another room. But there was something wrong in the system and he has given us a bedroom in which another customer was already using. Then, when we opened the door a woman was sleeping and she has gotten angry! I related what happened to the receptionist and he told me that he was very sorry for that. And he called also to the woman to say to her that it was a fail in the system. Then, he has given us a third bedroom and at this moment everything was alright! It could be avoided if, during the cleaning, the person (responsible for the clear) would analyze if everything is ok in the bedroom.

Dear Diogo A., Thank you for taking the time to tell us about your experience at the ibis Nancy Centre Gare et Congrès hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sandrine

Basic hotel at good location

Customer review rating 4.1/5

Steven Solo - 18/06/2019 Confirmed reviews ALL

Great staff, friendly and helpful. Rooms are dated and show some wear and tear. Old bathroom, but functional. Clean room. TV with only French channels. Public parking garage around the corner.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matthieu Debicki General Manager

More than just a hotel

Customer review rating 4.1/5

Naomi M. Business - 12/05/2019 Confirmed reviews ALL

I was pleasantly surprised: my room at both Ibis hotels (Gare and Congres) was spacious, clean and sound proof, even though both hotels are in view of the station. The breakfast at both hotels offered a large variety and care was taken to serve hot croissants. I spent the first night at Nancy Ibis Congres and would like to compliment reception, who gave me excellent advice on what to see and drew precise maps for me on how to get there. Ibis Nancy was much more than an affordable room. I will definitely stay there again on my next trip.

Dear NOEMIE M., Thank you for your comments following your stay at ibis Nancy Center Gare et Congrès. It is with great pleasure that we receive your compliments. Also, feel free to share your comments on platforms like Google or Tripadvisor, so seen by many, they will reward our teams. In the hope of welcoming you again, please believe, in the expression of our feelings the best Sincerely Matthieu Debicki General Manager of the establishment ,

great bed, but very thin walls

Customer review rating 4.1/5

Jean-michel Business - 04/05/2019 Confirmed reviews ALL

a very welcome stop over, the hotel is really a throw-stone away from the main rail station. The front desk staff is caring and attentive, ensuring that breakfast is indeed ready ahead of time ! However, the walls are only slightly noise insulated.

Dear JEAN-MICHEL, We very much appreciate your comments regarding your stay at the ibis Nancy Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthieu Debicki General Manager

Nice hotel

Customer review rating 4.1/5

S S. Business - 04/05/2019 Confirmed reviews ALL

Convenience Restaurant on premises Quiet Fair price

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Matthieu Debicki General Manager

Good Central Location

Customer review rating 4.1/5

C J. Couples - 27/04/2019 Confirmed reviews ALL

One night stay journeying to South of France. Comfortable room and good breakfast. Staff very friendly and helpful. Location very close centre of Nancy. I always book a hotel that advertises parking as I like to ensure secure private parking but was disappointed that the advertised parking was in fact a public underground car park, close by, costing 20 euros for the night.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sandrine Accomadation Manager

It was a very well run hotel especially the front desk!

Customer review rating 4.1/5

Anonymous Solo - 10/12/2018 Confirmed reviews ALL

Everyone was very helpful and friendly at this hotel.

Dear LINDA F., We very much appreciate your comments regarding your stay at the ibis Nancy Centre Gare et Congrès. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Matthieu Debicki General Manager

Excellent value and one of the best small hotels we have stayed in during our tour around France.

Customer review rating 4.1/5

Geoff D. Couples - 27/11/2018 Confirmed reviews ALL

The room was very modern and large and everything seemed very new. We were very comfortable. The buffet breakfast was excellent with more choice than you could hope for.

excellent accueil

Customer review rating 4.1/5

A. Business - 12/11/2018 Confirmed reviews ALL

TRES SATISFAIT

Smelly

Customer review rating 4.1/5

Anonymous Business - 18/10/2018 Confirmed reviews ALL

Food fine Room seemed mostly clean Bathroom stank of fried chicken, and became worse through the night - it was nausiating (and possibly a breach of your regulatory and contractual obligations).

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